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  • Shambles restaurant & winebar
    Restaurant Receptionist
    Restaurant Receptionist
    7 days ago
    £12.5 hourly
    Part-time
    Teddington, London

    Position is available to candidates with a valid UK work permit. Located in Teddington, Greater London, Tw118hg. You must be very friendly and professional in your approach, you’ll be the first impression our guests have when they enter the restaurant. The Role: - Draw up client booking table plan of the restaurant and ensure that tables are set before clients’ arrival using our digital online booking platform. - Manage the front desk by receiving incoming calls, greeting and attending to customers needs. - Inform guests about the availability of tables and direct them to the table(s) once they arrive. - Keep records of guests who visit the restaurant. - Assist customers with answers to queries, and offer solutions to issues within your capacity. - Collaborate with other restaurant staff and the management to ensure that customers requests are properly attended to in a timely manner. - Ensure that clients make payments for services before they exit the restaurant. - Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary. - Communicate with other staff, such as informing them of clients’ bookings, needs or potential complaints. - Happy to work evenings and most weekends.

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