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Job Title: General Manager Position Overview The General Manager (GM) is responsible for overseeing the daily operations and long-term strategic direction of the organization (or business unit), ensuring profitability, operational efficiency, and high levels of customer and employee satisfaction. The GM reports to the CEO or Executive Board and leads cross-functional teams to achieve company objectives, drive revenue growth, manage budgets, and uphold brand standards. Key Responsibilities 1. Strategic Leadership • Develop and execute the company’s strategic plans and annual goals. • Identify new market opportunities and recommend business development initiatives. • Monitor industry trends and competitive landscape to maintain market positioning. 2. Financial Management • Prepare, manage, and oversee annual budgets, forecasts, and financial reports. • Analyze P&L statements, balance sheets, and cash flow to ensure financial health. • Implement cost-control measures and optimize resource allocation. 3. Operations & Performance • Oversee day-to-day operations across departments (e.g., Sales, Marketing, Operations, HR, Finance). • Establish performance metrics (KPIs) and monitor progress toward operational targets. • Streamline processes and implement best practices to increase efficiency. 4. Team Leadership & Development • Recruit, mentor, and retain high-performing managers and staff. • Conduct performance reviews, set development plans, and foster a culture of continuous improvement. • Promote teamwork, collaboration, and open communication throughout the organization. 5. Sales & Marketing Oversight • Collaborate with marketing to develop promotional strategies, brand positioning, and pricing models. • Set sales targets, track sales performance, and coach the sales team to achieve revenue goals. • Cultivate relationships with key clients, vendors, and partners. 6. Customer Experience & Quality Assurance • Ensure customer satisfaction through high service standards and swift issue resolution. • Implement quality assurance and compliance programs. • Solicit and act on customer feedback to drive service improvements. 7. Compliance & Risk Management • Ensure compliance with all relevant laws, regulations, and industry standards. • Identify operational risks and develop mitigation strategies. • Maintain health, safety, and environmental protocols. Qualifications & Skills • Education: Bachelor’s degree in Business Administration, Management, Finance, or related field. MBA or advanced degree preferred. • Experience: 7+ years of progressive leadership experience, including 3+ years in a senior management or GM role. • Financial Acumen: Proven track record in budgeting, forecasting, and P&L management. • Leadership: Strong people-management skills with the ability to build, coach, and motivate teams. • Strategic Thinking: Ability to translate vision into actionable plans and measurable outcomes. • Communication: Excellent verbal and written communication, negotiation, and presentation skills. • Analytical Skills: Proficient in data analysis and performance/operation metrics. • Adaptability: Comfortable working in fast-paced, changing environments. • Technical Proficiency: Familiarity with ERP, CRM, and business-intelligence tools. Working Conditions • Location: [Insert location or “Multiple locations”] • Travel: Up to X% domestic/international travel may be required. • Working Hours: Full-time; may require evenings or weekends during peak periods. Why Join Us? • Competitive salary and performance-based bonus structure. • Comprehensive benefits package (health, dental, vision, retirement). • Professional development and continuing-education opportunities. • Collaborative, mission-driven culture committed to innovation. We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.

Are you a people person with a passion for promoting health and well-being? Do you have the confidence and charisma to strike up a conversation with anyone you meet? If you enjoy engaging with people, making connections, and helping others, we want YOU to join our team at Realeyes Opticians in Sutton! About Realeyes Opticians: Realeyes Opticians is not your average optician. We believe in providing top-tier eye care with a personal touch. Our mission is simple: to help our community see better and live better. As a Patient Promoter, you’ll be at the heart of that mission—helping our local community understand the importance of eye health while promoting our services with enthusiasm and professionalism. The Role: As a Patient Promoter at Realeyes Opticians, you will be an essential part of our customer journey, engaging with passing foot traffic to raise awareness about the importance of eye exams and encouraging people to book their appointments with us. Your primary goal is to spark conversations, educate, and generate bookings—all while standing outside our store on the vibrant high street of Sutton. Key Responsibilities: Engage with passers-by: Warmly approach and engage people walking by, sparking conversations about the importance of eye health and the benefits of regular eye exams. Promote our services: Enthusiastically communicate our eye care services and book appointments for eye exams on the spot. Generate appointments: Create a buzz by effectively encouraging potential patients to schedule their eye exams, helping us grow our customer base. Customer service excellence: Provide outstanding customer service by being informative, friendly, and approachable at all times. Represent Realeyes: Be a positive ambassador of our brand by embodying our values and commitment to eye care. What We’re Looking For: Great Communication Skills: You must be confident and able to engage with a wide variety of people in a friendly and professional manner. Outgoing Personality: We need someone who’s comfortable talking to strangers, approachable, and full of energy. Customer Service Excellence: You should have a knack for creating positive experiences and making people feel comfortable and informed. Passion for Eye Health: A genuine interest in educating others about the importance of eye exams and helping them understand how we can improve their lives through better vision. Self-Motivated & Target-Driven: While you’ll have the flexibility to work your own hours, we need someone who’s goal-oriented and driven to generate appointments. Flexibility: Part-time, full-time, or weekend hours available! We’re open to accommodating your schedule. What We Offer: Competitive Pay: £12.50 per hour, with the potential for bonuses based on performance. Flexible Hours: Work hours that fit around your schedule—whether that’s part-time, full-time, or just weekends, we’re happy to accommodate. Supportive Environment: Join a dynamic, friendly, and passionate team that’s committed to supporting you in your success. Opportunity to Grow: As we expand, there are plenty of opportunities for career progression within the company. Why Join Us? Be part of a forward-thinking optician that puts the customer at the heart of everything we do. Work in a Vibrant Area: Sutton’s high street is the perfect place to interact with a variety of people, ensuring no two days are the same! Make a Real Difference: You’ll help people understand the value of their vision and encourage them to take action towards better eye health. If you’re ready to take the first step in an exciting new role, where you’ll be on the frontlines of real, impactful change, apply now to join the Realeyes Opticians family!

I am looking for a passionate and multi-skilled Massage Therapist & Facial Beautician to join the team. The ideal therapist will have a strong foundation in massage therapy and facial treatments, with a dedication to helping clients look and feel their best. This dual-role position is perfect for someone who enjoys providing both therapeutic bodywork and results-driven skincare treatments in a calm, professional environment. About the salon Silk’d Skin is newly established in Waddon (Croydon) and located within ‘Beauty by Ornella’. With impeccable level of customer service with all feedback so far received being 5*. I am looking for a dependable and ambitious therapist to join me Responsibilities Conduct comprehensive consultations with clients to understand their wellness and skincare needs. Provide high-quality massage therapy sessions, including Swedish, deep tissue, and other techniques as required. Perform a range of facial treatments, including cleansing, exfoliation, extraction, mask application, and facial massage, tailored to individual skin types. Recommend suitable products and aftercare routines to support ongoing skin health and wellness. Maintain a clean, safe, and well-organized treatment space, ensuring all equipment is sanitized and in good working condition. Keep accurate, confidential records of treatments, client progress, and preferences. Educate clients on the benefits of massage therapy and facial treatments, encouraging regular self-care. Stay current with beauty and wellness trends, techniques, and product knowledge through ongoing professional development. Requirements NVQ Level 2 (or equivalent) in Beauty Therapy, including skincare and facial treatments. Valid massage therapy certification from an accredited institution. Proficiency in both massage modalities and facial techniques. Strong knowledge of anatomy, physiology, and skincare fundamentals. Excellent communication and customer service skills, with the ability to make clients feel welcome and cared for. A professional and well-groomed appearance. Flexibility to work evenings and weekends as needed. Experience in a spa or wellness setting preferred, though recent graduates are encouraged to apply. If you have a passion for helping others achieve their wellness goals through therapeutic touch, we encourage you to apply for this rewarding position. Bonus Social media proficiency

🍸 Waiter/Waitress – Fern, Bart & Taylor Co. 📍 East Croydon | 💷 £12.21ph + ~£1.50ph service charge | 🕐 Part-time & Full-time available Fern is a premium small-plates restaurant and cocktail bar — think bold flavours, seasonal ingredients, and curated drinks in a stylish setting. We’re part of Bart & Taylor Co., a collection of award-winning boutique bars and restaurants across London and the North. We’re on the lookout for confident, guest-obsessed waiters & waitresses who bring energy to every shift and pride in every service. 💫 What you’ll need: - A passion for people and great hospitality - Sharp eye for detail and a warm, confident vibe - Must be 18+ and available daytimes, evenings & weekends 💥 Perks & Pay: - £12.21ph + ~£1.50ph service charge - Free staff meals - Discounted food & drink for you + friends - 28 days’ holiday (pro-rata) - Real progression through our internal pathway - 2-minute walk from East Croydon Station 🚆 Ready to join a fast-paced team and deliver unforgettable guest experiences? ** Apply now to book your interview and trial shift.**

Reggae Kitchen is a bold and vibrant Caribbean takeaway bringing the authentic flavours of the islands to the heart of the community. We’re now looking for an experienced and highly organised Takeaway Manager to oversee our busy takeaway and delivery service. This role is perfect for someone who thrives in a fast-paced environment and takes pride in delivering top-quality food and friendly service every time. Key Responsibilities: • Lead and manage the day-to-day operations of the takeaway service at Reggae Kitchen. • Supervise and support takeaway staff including counter assistants, packers, and delivery drivers. • Oversee order flow from in-house and online platforms such as Uber Eats, Deliveroo, and Just Eat. • Ensure all food is prepared, packed, and presented to high standards before leaving the kitchen. • Communicate effectively with the kitchen team to maintain efficiency and accuracy. • Handle customer queries, issues, and complaints promptly and professionally. • Maintain stock levels of packaging, condiments, and other takeaway supplies. • Uphold cleanliness, hygiene, and food safety standards at all times. • Monitor performance of third-party delivery services and identify ways to improve service. • Work closely with senior management to develop and grow Reggae Kitchen’s takeaway offering. Requirements: • Experience in a similar role within a fast-paced takeaway, restaurant, or food delivery environment. • Confident in managing a small team with strong leadership and communication skills. • Organised, reliable, and able to stay calm under pressure. • Comfortable using delivery apps, POS systems, and managing multiple orders at once. • Passion for Caribbean cuisine and culture is a big plus. • Strong customer service skills and a proactive attitude. • Flexible availability, including evenings, weekends, and peak trading times. Benefits: • Competitive salary with performance-based bonuses. • Staff meals and generous discounts on Reggae Kitchen favourites. • Opportunity to grow with a fast-rising Caribbean food brand. • Supportive and community-focused team culture. • Ongoing training and development opportunities.

Full-Time Barber Coulsdon Twinz Barber Studios About Us Welcome to Twinz Barber Studios a newly established and renowned barber studio in the area, known for providing top-quality haircuts, beard shaves, and exceptional grooming services. Our mission is to create a welcoming environment where every client leaves feeling confident and satisfied. We are looking for a skilled and passionate Full-Time Barber to join our vibrant team. If you love the art of barbering and take pride in delivering outstanding service, we want to hear from you! Key Responsibilities: - Provide high-quality haircuts and beard services, including skin fades and scissor trims. - Ensure a clean and hygienic workspace, adhering to all safety and sanitation protocols. - Engage with clients to understand their preferences and provide personalized recommendations. - Create a friendly and enjoyable atmosphere for clients to enhance their overall experience. - Collaborate with team members to maintain a positive and productive work environment. Requirements: - Experienced in men’s haircuts, with a strong understanding of various styles and techniques. - Well-spoken in English with excellent communication skills. - Friendly, approachable, and able to build rapport with clients. - Availability to work weekends and commit to a 35-50-hour work week. - Passionate about barbering and dedicated to continuous improvement. - A license is not necessarily required, but experience is essential. Additional Perks: - Competitive salary with opportunities for tips. - A supportive and fun work environment. - Opportunities for professional growth and skill development. How to Apply: If you are excited about joining a dynamic and famous barber studio where your skills and passion are valued, please submit your resume. Become a part of Twinz Barber Studios and help us shape the future of grooming excellence in our community!