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Restaurant General Manager – London Bridge Location: London Bridge, London Salary: £55,000 – £60,000 per year (inclusive) + Bonus + Benefits This isn’t our usual area of focus, but we’re supporting a valued client on a key hire within their London restaurant. Our client is seeking an exceptional General Manager to lead a well-established London Bridge restaurant, known for celebrating the very best of South African food, wine, and hospitality. This is not just another GM role. They are looking for someone who truly connects with South African culture — whether through personal ties, heritage, or a genuine passion for its cuisine, wines, and vibrant spirit. The Role As General Manager, you will take full ownership of the restaurant’s performance, team, and guest experience. You’ll be responsible for driving commercial success while ensuring every guest leaves with a memorable experience rooted in genuine hospitality. A key part of the role will be championing and evolving unique, interactive tableside experiences — ensuring they are delivered consistently, confidently, and with genuine flair. What We’re Looking For • A proven General Manager with strong experience in high-quality, high-volume restaurants, • A genuine connection to South Africa — through background, experience, or strong personal interest, • A natural host who thrives on creating memorable, interactive guest experiences, • Passion for service theatre and the ability to bring energy to tableside moments, • Strong commercial acumen with a track record of driving revenue and profitability, • A hands-on leader who inspires, develops, and retains high-performing teams, • Strong food and wine knowledge; interest in South African wines is highly desirable Key Responsibilities • Lead and develop a passionate front and back-of-house team, • Deliver outstanding guest experiences aligned to a South African-inspired identity, • Champion and embed engaging tableside service moments across the team, • Drive sales through events, wine experiences, and local engagement, • Manage P&L, budgets, and operational efficiency, • Maintain high standards across service, food quality, and compliance, • Act as a brand ambassador for the business What’s on Offer • Salary of £55,000 – £60,000 per year (inclusive), • Performance-based bonus, • Autonomy to shape the business and drive growth, • Staff discounts and wine training opportunities, • Opportunity to be part of a culture-led, experience-driven brand Why Join? This is a rare opportunity to lead a restaurant that is as much about culture, theatre, and storytelling as it is about food and drink. If you have a genuine love for South Africa and the leadership capability to match, we’d love to hear from you.

Overview: UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking for experienced service professionals with a passion for driving an excellent customer experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. The role The Business Process Consultant role works with our customers to help them understand and achieve their desired business goals. We are a leading team of process experts who offer our customers guidance and direction for all digitalisation initiatives on the ServiceNow platform. As part of the BPC team, you will work with our customers to help them expand their use of the platform and increase their return on investment. Our Business Process Consultants are the process experts as part of our project teams. The role involves running discovery workshops and shaping requirements to working with the technical team to design solutions our customers want and need. This role needs someone who has a passion for process and is knowledgeable and experienced working with the ServiceNow platform and complex digitalisation projects. We stand by our values and when we’re looking for the best of the best to join us, we look for people who share these values too. • No-one is above making the tea or watering the plants., • Do the right thing by the customer. Always., • No room for egos, politics or gossip., • We're a team. Take pride in sharing what you know., • If you see something that needs doing, roll up your sleeves and get it done., • Remember, at some point, you did something for the first time. Skills: • Outstanding Communication skills, professional and approachable, • Experience leading requirement gathering workshops, • Proven experience in the documentation of user stories and acceptance criteria, • Confident in the translation of user stories and process designs to technical teams, • Good knowledge of ServiceNow and its capabilities, • Consultancy experience working with complex organisations, • Process design and ownership background, • Experience communicating with senior stakeholders, • Proven ITIL or other process best practice knowledge, • Excellent client facing and engagement management (trusted advisor), • Strong analysis and problem-solving skills, • In depth understanding of Service Management best practice - ITIL, • Proven ServiceNow implementation experience including non-IT processes, • Experience designing and implementing custom applications is advantageous Desirable certifications • ServiceNow Certified System Admin, • ServiceNow Implementation Specialist, • ITIL (or another process best practice such as Six Sigma or COBIT), • Agile Foundation or Practitioner is desired but not essential Responsibilities (not limited to): • Run discovery workshops across all aspects of the ServiceNow platform, • Be the expert in ServiceNow and its underlying process, • Be the expert in process improvement, • Be a trusted advisor to your customers on how to improve processes, • Form part of the senior project team providing process and requirement oversight and advice throughout, • Assist customers in training, • Assist and advise customers with Business Change initiatives, • Document and publish workshop output including but not limited to stories, process maps and wireframes, • Prepare and manage all customer facing deliverables regarding process, • Input into pre-sales activities to define project and service scope and deliverables, • Advise and drive customer testing best practice and assist with the creation and management of test cases and scripts, • Provide business analysis skills to solve problems, understand and document customer requirements, • Be an advocate of UP3 and our professional services, • Manage customers’ ServiceNow roadmap development and delivery to support their business change initiatives, • Provide advice and guidance to the client on the best approaches for implementing ServiceNow in terms of:, • ITIL best practice, • ServiceNow best practice, • Industry trends and use of ServiceNow, • Provide leadership and mentoring to less senior staff as required, • Keep abreast of industry trends in the Service Management arena and developments in the ServiceNow platform and applications, • Share best practices and knowledge with colleagues across UP3, • Gain and maintain sufficient high-level ServiceNow knowledge to be able to have effective conversations with customers, including the ‘art of the possible’. Act as sounding board for customer ideas and demonstrate an understanding of the capabilities and benefits of ServiceNow What's in it for you? • Career development and progression – we invest in our people and actively promote from within., • Work for an established, respected player. We’ve honed our craft having been with ServiceNow since the early days, going on to set up UP3 in 2016., • Amazing customers and a best-in-class solution., • Best in class tech stack, tools and training. We’re committed to providing all you need to be successful in this role, • London based. We have a fantastic office at The Ministry in Central London and offer hybrid working with 2-3 days a week in the office. Company benefits – highlights Maternity and Parental Leave We offer an enhanced maternity and parental leave package. For maternity and adoption, we will provide you with 16 weeks full pay, followed by 23 weeks Statutory Maternity Pay (SMP). And for Paternity and other Parental leave, you’ll receive 4 weeks of full pay. In addition, we encourage you to take as much time as you need for ante and post-natal appointments. Flexible Working We know people thrive when they’re given the opportunity to strike the right balance between their work and their personal life, so we offer flexible working arrangements so that you can do your best work, without compromising. We embrace hybrid working, so you can split your time between home and our offices in The Ministry, SE1. We offer a £250 allowance to ensure your home office is set up with everything you need. • Excellent Bupa health insurance and Bupa level 3 dental cover, • 25 days holiday increasing based on length of service, • Company pension (after 3 months’ service), • A Death-in-Service Life Insurance policy which would pay out 4X your salary, • Sports and Social Club – recent events include Dungeons & Dragons night, wine tasting, Junkyard golf and Gourmaze tasty treasure hunt

Location Corner Shop 7 Arundel St, London WC2R 3DA Company Description Corner Shop is a growing and busy independent grocer, deli, café and wine bar. We opened our doors in September 2025 and have already seen great success. We are now looking for enthusiastic and dedicated individuals to join our team as we continue to grow. Role Description This is a full-time on-site role for a Retail Sales Assistant located in London. The Retail Sales Assistant will be responsible for engaging with customers in-store, providing exceptional service to enhance their shopping experience, and assisting them with product selection. Daily responsibilities include managing sales transactions, maintaining product displays, restocking shelves, and addressing customer inquiries. Ensuring a clean and organized store environment is also an essential part of this role. Qualifications • Customer Service and Customer Experience skills to deliver exceptional shopping support, • Strong Communication skills for interacting effectively with customers and team members, • Retail Sales and Sales expertise to handle transactions and promote products, • Ability to work in a fast-paced retail environment with strong organizational skills, • Basic understanding of inventory management is a plus, • Positive attitude and a genuine interest in helping customers Hours and Salary 40 hours per week Pay: £14.50 + Tron Please send your CV to

KEY ACCOUNT MANAGER – LUXURY, MERCHANTS & WHISKY SPECIALISTS LOCATION: Nyetimber Group London Office REPORTS TO: Head of Off Trade Sales UK RESPONSIBLE FOR: No direct reports COMMUNICATORS: Position works with Sales team members, Brand Ambassadors, Winemakers, Trade Marketing, Sales Logistics and Brand. MAIN PURPOSE: The Key Account Manager is responsible for driving sales growth, brand presence, and distribution across luxury retailers, whisky specialists, and fine wine merchants in the UK. Given the importance of specialist whisky retailers within the account base, the successful candidate will possess strong knowledge of the premium and collectible whisky category. The role requires the ability to engage credibly with whisky specialists, collectors and expert retail teams, acting as a knowledgeable key account manager for The Lakes Distillery portfolio. SCOPE: The role manages a portfolio of key luxury retail and specialist merchant accounts, including Master of Malt, Hedonism, The Whisky Shop, and Berry Bros & Rudd. Responsibilities include increasing sales performance, brand activation and long-term account development across the customer base. The position also involves building strong relationships with buyers, merchandisers, marketing teams, store managers, and wines and spirits advisors within customers to ensure the brands are effectively promoted and represented in line with the group’s luxury positioning. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Account Management & Commercial Growth • Build and maintain strong commercial relationships with buyers and decision makers across luxury retailers, whisky specialists and fine wine merchants., • Deliver year-on-year growth in volume and value across assigned accounts in line with budget and KPI targets., • Identify and secure new listings for both Nyetimber and The Lakes portfolios across specialist retailers and merchant partners., • Negotiate commercial agreements, trading terms and promotional activity with customers throughout the year., • Lead the Joint Business Planning (JBP) process with key customers under the strategic direction of the Head of Sales Off Trade. Portfolio Development • Develop the Nyetimber portfolio across luxury and merchant channels with a particular focus on flagship cuvées including Blanc de Blancs and 1086., • Expand The Lakes Distillery distribution across whisky specialist retailers and premium spirits merchants., • Secure new listings across gin, vodka and whisky portfolios within the specialist retail sector., • Protect and grow existing business within key luxury retailers. Brand Activation & Marketing • Collaborate closely with Trade Marketing and Brand teams to create impactful retail activations aligned with the brands’ premium positioning, • Plan and execute customer activations including tastings, store events, digital promotions and seasonal campaigns., • Deliver flagship activations with key customers, • Ensure strong brand visibility, merchandising standards and product presentation across retail environments. Customer Engagement & Brand Advocacy • Act as a category expert for The Lakes Distillery within the UK Off Trade, • Confident presenting whisky to knowledgeable trade audiences and delivering trainings, tastings and masterclasses, • Build strong relationships with spirits advisors, store teams and merchant sales staff to drive product knowledge and advocacy., • Represent Nyetimber and The Lakes at customer events, industry tastings and key brand activations. Strategic Development • Develop and deliver a strategic plan for the UK specialist retail and merchant channel., • Identify opportunities to strengthen the brands’ position within the luxury drinks sector., • Conduct competitor analysis and market insight to inform commercial strategy., • Maintain strong cross-functional collaboration with marketing, logistics and production teams to support customer requirements and orders. Reporting & Internal Collaboration • Conduct regular one-to-one meetings with the Head of Sales Off Trade to review performance and strategic initiatives., • Provide monthly sales reports including performance against budget and pipeline opportunities. QUALIFICATIONS & EXPERIENCE: • Proven experience managing key accounts within luxury retail, specialist drinks retail or fine wine merchants., • Expertise working specifically with premium whisky brands and specialist spirits retailers is highly desirable., • Strong understanding of the premium wine and spirits category, particularly within the luxury and specialist retail channels., • Demonstrated success in developing premium brands and delivering commercial growth within high-end retail environments., • Strong network within the UK specialist drinks trade is highly desirable., • Self-motivated with the ability to work independently and take ownership of commercial objectives., • Excellent communication and relationship-building skills, with the ability to influence internal and external stakeholders., • Highly organised with the ability to manage multiple projects and accounts simultaneously., • Strong presentation and reporting skills, with proficiency in Excel and PowerPoint., • WSET Spirits qualification would be advantageous., • Willingness to travel regularly across the UK to visit customers and attend events., • Flexibility to attend tastings, activations and industry events outside standard working hours when required.

About DCD The world depends on digital infrastructure. We empower the people who invest, plan, design, build, and operate it to make better decisions in a fast moving and complex environment. To achieve this, we collaborate with and connect the most important stakeholders in the global technology and services supply chain, curating and creating always-on content, learning and events that support the mission-critical workforce. We have been publishing content, L&D programs and running events exclusively for the data center industry since 1998. As such, we are a trusted source of information for industry insiders across the world. Our web traffic is over 15,000,000 each year and we engage an active database of 300,000+ professionals across the digital infrastructure ecosystem. We help organisations who want to influence this market build highly targeted, underwritten, multichannel marketing campaigns that are aligned to modern B2B tech-buyer journeys. They deliver attributable pipeline and revenue impact that our sales intelligence platform reports in real-time. About DCD>Connect DCD>Connect is DCD’s live event series with events in London, New York, Bali, Dubai, India and Virginia, plus Madrid, Cancun and Sao Paulo. This portfolio of events is set to generate over £16 million revenue in 2025. DCD>Connect events bring together the most senior level decision makers from across the region's data center design and construction supply chain, for 2 days of debates, workshops, panels, interviews, demos and 1-2-1 introductions to support technology and partner discovery and day-to-day best-practice. In addition to our industry-leading content, we host a variety of networking and relationship building opportunities, so that buyers can connect with the industry's tech innovators in a 5-star setting, (think exclusive hosted lunches, networking cafes, open bars and wine-tasting experiences, industry nights) to reinforce existing relationships and build new ones. As DCD deliver industry-leading events which attract considerable sponsorship revenue, we therefore work to design commercial, content-rich conferences and networking experiences whose content, format and quality is such that: • Attendees take away cutting-edge, insightful regional content from key industry thought leaders, • Sponsors gain access to large, senior and diverse audiences of qualified buyers and purchase influencers, offering a solid, measurable return on investment for our customers, • Sponsors have a platform to set out their thought leadership credential and thereby influence the purchase decisions of prospective customers, • DCD stands out from the competition and creates events which are so compelling that delegates and sponsors come to regard them as truly essential About the opportunity: Reporting to the Event Operations Manager, the Event Operations Executive is a hands-on role supporting the planning, coordination, and delivery of DCD’s live events across LATAM, with a strong focus on sponsor care and support. The role is responsible for managing sponsor operations and event logistics, delivering a high-quality sponsorship experience before, during, and after each event. Working closely with sponsors, Event Managers, and the wider operations team, the Event Operations Executive manages sponsor communications, registrations, and deliverables, ensuring sponsors clearly understand event requirements, timelines, and deadlines. The role plays a key part in optimising sponsor ROI by delivering excellent customer service and ensuring a seamless, well-organised event experience. The role also provides administrative and operational support across the full event lifecycle. Through active involvement in event preparation and onsite execution, the Event Operations Executive contributes directly to the smooth running and successful delivery of DCD events. Key responsibilities • Support the Event Operations Manager in the planning, coordination, and onsite delivery of DCD events across the portfolio, acting as a senior operational lead for defined workstreams, • Take ownership of assigned operational areas, ensuring delivery against agreed timelines, budgets, quality standards, and sponsor expectations, • Own specific operational budgets, tracking spend and reporting into the overall event operations budget, • Build, negotiate with, and maintain strong working relationships with suppliers and contractors, including logistics, furniture, catering, signage, AV, venues, and temporary staffing partners, • Oversee event logistics end-to-end, from pre-show planning and supplier coordination through onsite delivery and post-event breakdown, • Lead the full signage and branding process (print and digital), including timelines, artwork submission, signage schedules, mapping, approvals, and supplier coordination, • Deliver networking events, sponsored functions, and senior-level hospitality (including VIP receptions and hosted dinners) from initial brief through to onsite execution, • Coordinate floor plan development, including redraws, updates, venue approvals, and liaison with general contractors, suppliers, and exhibitors, • Work closely with sales, marketing, and Event Operations Executives to track sponsorship inventory, support sponsor journeys, and coordinate partner communications and deliverables, • Prepare, maintain, and distribute key event documentation, including sponsor manuals, venue documents, onsite briefings, staff schedules, daily diaries, exhibitor lists, floor plans, and operational packs, • Support inbox management and respond to operational queries from sponsors, exhibitors, suppliers, and internal stakeholders, • Provide operational administration, including raising purchase orders, arranging meetings, preparing agendas and minutes, coordinating equipment transport, managing pre-show mailings, and maintaining accurate event files and archives, • Source, order, and oversee onsite services and resources, including AV, office equipment, catering, staff supplies, and operational stock, • Coordinate and supervise temporary staff both pre-event and onsite, including schedules, briefings, and delivery, • Run the onsite organisers’ office, acting as a senior onsite escalation point and supporting smooth day-to-day event delivery, • Identify risks, issues, and opportunities for improvement, completing post-event reporting to capture learnings and support continuous improvement, • Provide operational support across the wider DCD event portfolio and undertake ad hoc duties in line with business needs What you will bring: Skills, Experience & Attributes • Proven experience in event operations, ideally within exhibitions, confex-style events, or large-scale conferences (typically 1–2 years in a similar role), • Strong organisational, administrative, and prioritisation skills, with excellent attention to detail, • Ability to manage multiple workstreams, work to tight deadlines, and remain calm and professional under pressure during live events, • Pragmatic and solutions-focused, with strong problem-solving skills and the ability to think creatively when challenges arise, • Strong written and verbal communication skills, with a professional, service-oriented, and collaborative approach, • Confident team player, comfortable working across departments and with senior internal and external stakeholders, • Self-motivated, accountable, and able to work independently while contributing positively to team delivery, • Experience working with budgets, suppliers, and operational documentation, including floor plans and stand drawings, • Flexible and adaptable, with a willingness to adjust working hours during peak delivery periods Special Requirements • Willingness and ability to travel domestically and internationally to support DCD events, including Europe, Bali, Dubai, India, and the United States, • Flexibility to work outside standard office hours, including evenings and weekends, in line with event schedules and time zones, • Attendance at events is a mandatory requirement due to the onsite nature of the role Our Values: At DCD, our values define how we work together and make decisions. They shape how we support one another and interact with our customers every day. We live by the I ACT values - because how we show up matters. Impact We take accountability for our actions and their effect on others and the business. We embrace a growth mindset, seek feedback, and strive for continuous improvement. Authenticity We act with integrity, respect, and honesty. We communicate openly and align our actions with our values, even in challenging situations. Commitment We’re customer-focused, proactive, and passionate about what we do. We take initiative, go beyond expectations, and demonstrate resilience and perseverance in the face of challenges. Togetherness We value meritocracy and inclusivity, ensuring every voice is heard. We collaborate freely, share knowledge, and work towards common goals, recognising the greater impact we can have as a team. Our values reflect our identity as a company and what we stand for. What we offer: • Hybrid working scheme, • 25 days holiday entitlement, long service leave, and a celebration day off, • Paid sick leave, life assurance, and income protection, • Access to a health cash-back plan, health and wellbeing service, and EAP, • Enhanced employer pension contribution and parental leave options, • Flexible Friday finishes during the summer, • Fresh fruit and snacks in the office, • Cycle to work scheme, • Regular socials and celebrations, • Opportunity for worldwide travel, • Wellness allowance, • Recognition rewards Equal opportunity employer: We are proud to be an equal opportunity employer and we encourage applications from everyone. If you have a disability or special need that requires accommodation, please let us know and we will do everything we can to accommodate.

GRAPHIC DESIGNER LOCATION: Nyetimber Group London Office REPORTS TO: Senior Graphic Designer or anyone else that the company assigns RESPONSIBLE FOR: No direct reports COMMUNICATORS: Position works with members of the Marketing team (Brand, Digital, Trade Marketing, Procurement, PR, Events) and the Sales team. MAIN PURPOSE: We’re seeking a talented and experienced Graphic Designer to join our creative team. This role is ideal for someone with significant experience in a fast-paced agency or in-house environment, who is ready to bring bold ideas and refined execution to a luxury brand. You’ll be responsible for developing compelling visual content across print and digital platforms, ensuring every touchpoint reflects the elegance, innovation, and joie de vivre that define Nyetimber. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: • Create with Purpose: Design and artwork print and digital assets from concept to final delivery, ensuring every piece reflects our brand’s elegance and innovation., • Collaborate Creatively: Work closely with the Senior Graphic Designer, Group Head of Brand, and Digital Designer to develop campaigns and content that resonate., • Champion the Brand: Be a guardian of our visual identity, ensuring consistency and excellence across all channels—social, digital, events, and beyond., • Innovate & Inspire: Bring fresh ideas and bold creativity to every project, helping evolve our brand while staying true to its luxury roots., • Deliver Excellence: Produce high-quality, print-ready and digital artwork, liaise with external suppliers, and support digital content uploads., • Stay Ahead: Keep up with design trends and tools to ensure our creative output remains cutting-edge and relevant. QUALIFICATIONS & EXPERIENCE: • Proven experience in a creative agency or in-house design team, ideally at a mid-weight level., • A degree (or equivalent experience) in Graphic Design or a related field., • Strong proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign); experience with Figma or similar tools is advantageous., • A well-rounded portfolio showcasing strong conceptual thinking and execution across print, digital, and social media., • Solid understanding of typography, layout, colour, and brand systems, with the ability to apply these consistently., • Experience preparing artwork for print, including file setup, specifications, and working with suppliers., • Good attention to detail and ability to deliver consistently high-quality work., • Bonus: Experience with motion/animation tools such as Premiere Pro or After Effects., • Interest in photography, video, and visual storytelling., • Strong organisational skills with the ability to manage multiple projects efficiently., • Confident communicator who can collaborate effectively and contribute ideas in team settings., • Proactive and adaptable, with a positive attitude and willingness to learn.

Position: Head Waiter/Waitress What will I get? • A competitive salary of £40,000–£41,000 per annum (gross), based on a 40-hour working week and inclusive of service charge, • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships As a Head Waiter/Waitress at ...At Sloane, you will play a pivotal role in ensuring an exceptional dining experience for our guests with your focus being not only your section, but passionate knowledge of French Wines. We are a unique property, blending a service style of gastro precision with dining room warmth, and Parisian glamour. Our menu has existed for 25 years, delivering precise dishes that cannot be found outside of us in London. This iconic menu comes from Hotel Costes in Paris, meaning we have a legacy to uphold. It is this unique legacy that draws people to us, requiring irreproachable standards, so we are strict on set up, service, intervention on a table, and guest relations. What sets apart our more junior waiters/waitresses and our head waiters/waitresses besides an elevated service style is their wine and food knowledge, and ability to sell. Strict sommelier service is not our style. Our wine-list is French focused, so a real passion for French wine is a must, without the fluff. Honest knowledge, care, and attention when describing and serving wine, but without fanfare or dramatics. You will collaborate closely with our Restaurant Manager, Floor Manager, and Supervisors, as well as the rest of the team to enhance guest satisfaction and foster a culture of continuous improvement. In this role you will work hard to become part of something truly unlike anywhere else in London. Guest Experience & Service Excellence: • Be a dynamic and visible presence on the floor—working a section while supporting the wine sales and service of more junior waiters in their sections., • Deliver personal, intuitive service that reflects the calm elegance of our hotel and the individuality of each guest., • Lead by example through your service, setting the tone for energy, professionalism, and guest care., • Direct more junior members of staff on SOPs., • Help develop junior staff by sharing deep knowledge of food, wine, and service etiquette., • Handle guest feedback efficiently and resolve any service issues with care and urgency., • Engage with VIP guests discreetly and professionally, maintaining the high standards expected in our unique setting. What are we looking for? • Minimum 1 year of experience in a similar role within a luxury dining room/property., • Someone who is not afraid of a quiet service, where focus and commitment must still be maintained., • Excellent knowledge of cocktails, spirits, wines and champagne. Strong French wine knowledge with an ability to treat our wines with care, but not fuss. A desire to learn more about the wines on our list is a must., • Someone who feels at home on the dining room floor—personable, gracious, and always guest-first., • Excellent knowledge of food with a high aptitude to learning and describing dishes with flair to both guests and team members., • Strong upselling skills and ability to tailor service to differing guests’ needs., • Somone who stays informed about new trends, fashions, art, and culture., • Ability to speak and write French is desirable but not essential., • Self-starter with creativity, high drive, and result-oriented approach., • Strong work ethic and ability to handle tasks under pressure and meet deadlines., • Strong leadership skills to motivate the team and maintain a high level of service., • Calm under pressure, exceptionally detail-oriented, and always aiming higher., • Availability to work flexible shifts, including evenings, weekends, and holidays. Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

We are looking for a passionate, knowledgeable and experienced Events Catering Manager to join our Events team at Tate Britain and Tate Modern. Events Catering Managers are responsible for all operational logistics surrounding the execution of catered events across Tate Eats. This includes working with the sales team to create a proposition that is profitable, achievable and sellable. Our ideal candidate has experience of operating in a large, multi-site, multi venue setting. They will be passionate about food & beverage, people, and teamwork. This individual has a meticulous eye for detail that drives the highest operating standards. They are an effective communicator, a relationship builder and someone who is comfortable and confident in their ability to overcome anything that is thrown their way. Tate Eats is unique in the cultural world, a hospitality business whose purpose supports the vision and reach of Tate in all four of its galleries. All our profits are returned to Tate championing the right to the richness of art for everyone. Our business is multi-faceted, we run restaurants, cafés and bars while delivering a vast range of events from film premieres to boardroom lunches. Tate Events has four business strands, venue hire, catering, corporate membership and tours and experiences. The team delivers an exceptional and diverse programme of private and corporate events across all Tate sites from high-profile brand activations and industry dinners to intimate private views and receptions. We are though much more than that, we have a pioneering roastery setting the agenda on gender equality in the coffee supply chain. We brew beer, we blend gin, we create teas, we have a multi award-winning wine programme, we visit farms, we research and write menus in response to Tate’s diverse programme, and we collaborate with artists and curators. Become part of the Tate Eats dynamic team and be part of Tate. We offer a supportive, engaging working environment that is inspired by our surroundings and the creative institution we support. You will be able to express yourself, be challenged to think differently while working flexibly and collaboratively across teams. Tate Eats offers you the opportunity to grow personally and professionally in a nurturing, diverse business. As well as a great place to work, we offer excellent benefits and development opportunities. Our benefits include: • Staff meal allowance, • Performance & service awards, • Employee Assistance Program, Mental Health Allies, Cycle scheme, and Eyecare vouchers, • Producer & Supplier Trips, • Beverage training & tastings, • Great discounts in our shops and catering outlets, • Free entry to exhibitions for you, your friends and family.

Senior Wine Trader – Fine Wine Location: London (Field-based) Salary- Circa £55,000-75,000 + package (dependent on experience) Role Overview An established and internationally operating fine wine business is seeking an experienced Senior Wine Trader to manage and grow sales of an exceptional wine portfolio across existing accounts while strategically developing new business opportunities across merchants, wholesale, and private clients. This is a predominantly field-based role, ideally suited to a commercially driven sales professional with a strong wine and spirits network in London and the wider UK market. Whether your expertise lies in selling fine wine to trade customers, brokerage, or private clients, you will drive commercial ownership of your accounts, covering sales growth, forecasting, and long-term relationship management. This opportunity offers huge potential for career progression, including the opportunity to build and lead a team as the business continues to grow. You will work closely with internal teams (marketing, product, supply chain, logistics, and customer service) Key Responsibilities Account Management & Customer Development • Manage and grow revenue across an existing customer base, • Build and maintain strong, long-term relationships with key decision-makers, • Deliver high service levels through effective internal coordination New Business Development • Identify, target, and secure new national, regional, and private client accounts, • Develop long-term commercial partnerships with key customers Forecasting & Commercial Planning • Own sales forecasting and budget planning for key accounts, • Use data and insights to identify opportunities and manage risk Negotiation & Commercial Delivery • Lead negotiations with buyers and procurement teams, • Secure listings, promotional activity, and trading terms aligned to commercial objectives, • Maximise margin while delivering volume growth and customer value Internal Collaboration • Work cross-functionally with supply chain, finance, and marketing teams, • Provide regular performance updates and commercial insights to senior leadership Experience & Skills Required • 3–5+ years’ experience selling wine and/or spirits to trade and/or private clients in the UK. International fine wine sales exposure is welcomed, • A proactive sales mindset with proven success in new business development and account management, • Strong commercial acumen, including margin management, forecasting, and negotiation, • Confident, self-motivated sales professional comfortable running their own business within a fast-paced international business, • Strong trade sales mindset with a track record of driving commercial results, • Excellent communication and influencing skills, including senior-level stakeholder engagement, • Strong presentation and proposal-building capability, • Passion for wine and hospitality preferred, • Full UK driving licence and willingness to travel domestically and internationally as required To apply, please include your CV and current remuneration details with your application. Candidates meeting the requirements will be contacted within 2 weeks.

The Role: Operational Trainer The Location: Support Office and All Restaurant Locations The Salary: Competitive Why work for us: Our industry leading benefits have you covered! • Industry leading pay: We value your expertise and dedication., • Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day., • Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary., • Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor., • Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!, • Nourish your body: We offer healthy and nutritious meals whilst on shift., • Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!, • Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge., • Get some rest: Your holiday allowance increases with length of service., • Make a difference: Give back to the community with an optional paid day each year for volunteering efforts. Who we are: The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences. A bit about what you will be doing: The Operational Trainer plays a critical role in embedding service standards and strengthening operational capability across the group. The role will spend a significant proportion of their time within restaurant environments, working alongside teams during live service to role-model standards, provide real-time coaching and support managers in driving performance. The role is designed to flex in line with business priorities. During new openings, seasonal peaks or targeted performance improvement phases, the emphasis will be heavily operational. During stable trading periods, focus will shift toward structured programme delivery, development coordination and performance reporting. The objective is to ensure that service excellence is consistently delivered and that development initiatives translate into measurable improvements in capability, engagement and commercial performance. Service Excellence & On-the-Floor Development • Spend regular time in our restaurants supporting teams during live service to reinforce service standards and guest experience expectations., • Provide real-time coaching and feedback to FOH and BOH team members to strengthen service behaviours and confidence., • Conduct service observations and share constructive feedback with management teams to support ongoing improvement., • Reinforce brand standards and the guest journey across all Evolv concepts., • On-shift management coaching, post shift feedback and action points., • Support training delivery during new restaurant openings and major operational initiatives Learning & Development Support • Support the Talent & Development Manager in delivering core learning programmes across the group., • Assist in coordinating and delivering management development workshops and operational training sessions., • Support the onboarding and development of newly promoted managers/chefs, • Help embed Evolv values and service expectations within training activities., • Assist with the ongoing development and improvement of training materials and resources. Talent Development Support • During operational visits, highlight team members demonstrating strong potential and development readiness., • Provide feedback to management teams to support internal progression discussions., • Support the Talent & Development Manager with tracking development activity and internal promotions., • Lead and support the operational teams in completing appraisals. This includes training managers on the appraisal system and delivering completion updates to the wider business. Apprenticeships & Early Talent • Coordinate apprenticeship programmes across the group., • Act as the key contact for external training providers and support learner administration., • Monitor learner engagement and progress and flag any issues to managers., • Support restaurant teams in providing effective mentorship to apprentices., • Lead on group induction ensuring all new employees are set up for success. Digital Learning & Compliance • Monitor and support engagement with online learning platforms and training completion., • Work with restaurant managers to maintain strong compliance training standards., • Support reporting on training engagement and completion rates., • Assist in implementing new digital learning initiatives across the business. Product & Knowledge Development • Support the delivery of wine and product knowledge training in partnership with internal specialists and suppliers., • Reinforce product knowledge and storytelling during service coaching., • Analysis of sales data, to identify knowledge gaps and proactive sales training., • Help build team confidence in recommending and explaining products to guests. At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

LONDON SALES MANAGER LOCATION: Nyetimber Group London Office REPORTS TO: Group Sales Director or anyone else that the company assigns. RESPONSIBLE FOR: Senior New Business Manager, London Account Manager, Prestige Account Manage, London Account Executive and Business Development Executive. COMMUNICATORS: Position works with team members, line managers and Head of Departments. MAIN PURPOSE: The London Sales Manager will be responsible for growing sales with our existing London on-trade Accounts as well as identifying and winning new business opportunities. In addition, they will develop and work closely with the Group Sales Director to develop a London Sales on-trade strategy. This role will be accountable for all aspects of this strategically important channel, including volume, value & margin improvement; category development, annual planning/management and brand activation. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Account Category & Team Management: • Personally manage Nyetimber’s key flagship on-trade accounts across London, ensuring exceptional brand representation and performance., • Develop and execute strategic plans to strengthen Nyetimber’s luxury positioning and drive sales growth within the London market., • Lead, manage, and coach a team of five direct reports, supporting their ongoing professional development and performance., • Collaborate with the events and trade marketing teams to design and deliver annual activation programs in strategically important London accounts., • Ensure optimal listing status, pricing, and premium menu visibility across key London venues., • Build strong relationships with distributor partners, working closely with their teams to motivate, educate, and drive sales performance., • Oversee London budgets and take accountability for achieving commercial, channel, team, and brand style targets., • Provide regular performance updates and strategic insights to the Group Sales Director, highlighting key achievements and initiatives., • Support wider Sales and Marketing teams through events, activations, and training initiatives., • Host and manage customer visits to the vineyard, delivering a premium and memorable brand experience., • Complete all required training programs to maintain product knowledge and professional standards., • Undertake additional duties as required, in line with the scope and seniority of the role. QUALIFICATIONS: • Extensive experience in a senior sales or commercial role within the wine & spirits industry, with a strong track record in premium or luxury portfolios., • Deep knowledge of and established network within the London on-trade, particularly across high-end and flagship accounts., • Proven ability to lead, manage, and develop high-performing sales teams, with a clear track record of driving performance and accountability., • Strong commercial acumen, including budget ownership and delivery against revenue targets., • Experience managing strategic key accounts, with strength in negotiation and long-term partnership development., • Ability to define and execute market-level commercial strategies aligned to brand and business objectives., • Credible and confident communicator, able to influence senior stakeholders and distributor partners., • Experience working cross-functionally with marketing, events, and brand teams to deliver impactful activations., • Strong understanding of the luxury hospitality landscape and premium customer experience., • Highly organised and adaptable, with the ability to operate effectively in a fast-paced, performance-driven environment.

GROUP HEAD OF OFF-TRADE SALES UK LOCATION: Nyetimber Group London Office. Requires flexibility to travel as needed. REPORTS TO: The Group Sales Director, or anyone else who the company assigns. RESPONSIBLE FOR: Key Account Manager - Independent Retail and Key Account Manager - Merchants COMMUNICATORS: This position works with The Nyetimber Group CEO, Managing Director, Head Winemaker, Winemaker, Marketing, Finance and UK Sales team and The Lakes CEO, The Lakes Whiskey Maker, Chilgrove General Manager, agency personnel as well as various vendor and provider representatives. MAIN PURPOSE: The Group Head of Off-Trade Sales UK will work closely with the Group Sales Director to manage existing wine and spirits national accounts, luxury accounts and independent off-trade retail customers, acquire new retail customers and identify new business opportunities. SCOPE: The role will be accountable for all aspects of this strategically important channel, including volume, value & margin improvement; forecasting & phasing; core marketing and brand activation (including in-store merchandising, training, visibility, online, etc.) and overall account management (including joint-business planning process). VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Off-Trade: • Work with the Group Sales Director on the strategic development and management of sales, and luxury brand positioning, of The Nyetimber Group’s range, across off-trade., • Continuously monitor/analyse the results of key accounts and look for new opportunities., • Oversee all the off-trade account plans to ensure target volume, value and profit growth is achieved, year on year in our core national retail wine and spirits customers – including Waitrose, Majestic, M&S and Ocado, and amongst new and existing Independent Retail businesses, including key wine broker customers and online retailers to develop and grow Nyetimber’s sales plan and strategies., • Ensure agreed volume, value and profit growth year on year as well as maintaining The Nyetimber Group halo status in our luxury retail customers – F&M, Harrods, Hedonism, Harvey Nichols, Selfridges., • Oversee the daily operations of the off-trade sales team, ensuring effective sales processes and systems to track performance., • Personally manage important core national retail customers including Waitrose, Majestic Wine, Sainsbury’s and Ocado., • Support the National Retail Account Managers on the Joint Business Planning (JBP) process, involving high-level commercial negotiation, price negotiation and allocation management (incl. commercial negotiation, pricing, etc.)., • Sales forecasting (including monthly phasing & supply chain management). Marketing: • Work with the Trade Marketing team to create the annual Marketing plan with customers & Nyetimber Marketing team., • This will include in-store merchandising and visibility and creating in and out of store training programs and implementing key seasonal platforms/programs., • Support our partners Online / Digital presence & visibility. Management & Reporting • Manage direct reports and be responsible for their continued development., • Foster a collaborative and results-orientated team culture., • Weekly reporting & meeting with Sales Director., • Analyse market trends, customer needs and the competitive landscape to identify opportunities. Provide a monthly report of key insights to be shared with Senior Management, to influence the approach to off-trade accounts and to demonstrate Nyetimber’s authority in leading the category., • Nielsen data reporting Brand Champion • Develops effective relationships that add value to internal and external customers., • Acts as a brand champion in all interactions with customers ensuring relationships are built on mutual trust. General • Undertake such other duties commensurate with the responsibilities of the role and any other reasonable management request. QUALIFICATIONS & EXPERIENCE: • Previous experience in a national retail customers; Waitrose and Majestic Wine in particular is desirable., • Account Management and sales experience within the premium drinks industry, particularly in the wine trade and luxury spirits., • Ability to build strong relationships with excellent communication skills., • Ability to work autonomously and highly self-motivated., • Excellent organisational skills with the ability to work under pressure and meet targets., • Commercial and luxury brand focus., • Wine related qualification – WSET Diploma or similar is desirable.

• LA FROMAGERIE Title: EXPERIENCED FOOD RETAIL LA FROMAGERIE Marylebone W1, • Start: ASAP, • Job Description: We are looking for an EXPERIENCED FOOD RETAIL person to join our amazing team. The right applicant will have relevant experience in hospitality and sees it as a career move. This is a FULL TIME ROLE including some evenings, helping with our tasting events and weekends which can be very busy., • This is a physical role and involves some lifting and being on your feet in a busy customer led environment. Management opportunities for the right applicant., • The role of our Retail team is to work alongside the Managers to ensure the smooth day to day running of the shop floor., • Responsibilities  Assist with product orders while maintaining the correct stock levels., •  Follow instructions of the Managers across the business to implement sales strategies in order to increase month over month and year over year sales, •  Learn all about the products in the shop, training will also be given in the Cheese Room, Cheese & Wine bar/café & events so you can learn how the produce is used on our menus, •  Ensure a highly customer focused service environment consistent with La Fromagerie standards., •  Ensure a warm and welcoming environment for your fellow staff and customers, along with learning how to give advice and guidance to ensure customers make the best purchasing decision., •  Maintain standards for merchandising, presentation of stock, stock rotation, cleanliness, and hygiene  Minimise wastage through effective management of stock rotation, fridges, displays, promotions and food preparation best practices though good, sensible house keeping, • What is essential: Warm positive attitude with a strong team and work ethic. Willingness to work as part of a team Excellent customer service skills Good communication skills with written English and a good command of the English language We offer in return:, • Competitive package Career development in a well-established food business., • Meals on duty, • About LA FROMAGERIE LONDON La Fromagerie London has 3 locations: HIGHBURY, MARYLEBONE, BLOOMSBURY. The business was established over 30 years ago. We are all about great food & wine, each site has our signature walk-in Cheeseroom with two Cafes & a restaurant. We are open 7 days a week offering breakfast, lunch, supper & tutored tasting events. Our menus showcase the produce that we source and sell in the shops with an emphasis on seasonal, simple & delicious. Relaxed & convivial it is all about warm friendly and professional service with an attention to detail

OVERVIEW Smart Group Ltd’s flagship venue Evolution London is a purpose-built, semi-permanent event venue located on an exclusive site in the heart of Battersea Park. The venue is a 5500 sqm of versatile event space that has a potential capacity of up to 4000 people (depending on configuration) and offers a blank canvas setting for organisers to utilise the space in many different formats. Evolution London accommodates a variety of events each year which include exhibitions, conferences and company parties. Events at the venue are delivered by external organisers hiring the venue as well as Smart Group Ltd’s internal team. In addition to the event space the venue offers advanced in-house production (Encore), and in-house catering (Moving venue) options tailored to suit each client. The venues operation team are responsible for planning and delivering 80+ clients’ events ranging from awards dinners, exhibitions, fairs and conferences. The Event Operations Manager will manage and grow their portfolio of clients, from contracting stage all the way until post event management reporting. They will plan, coordinate and work alongside the Head of Event Operations at Evolution London. This role requires a candidate with excellent communication skills, a keen eye for detail, knowledge of catering and a passion for event planning. Our offices are located at Evolution London in Battersea and Smart Group Head Office in Deptford. WHAT THE ROLE REQUIRES: The Event Operations Manager will work closely with the Evolution venues team, Moving Venue – our exclusive catering company as well as the venue team including Encore, the onsite production and personnel teams to ensure client’s briefs are met as well as maintaining excellent client retention. The successful candidate will be a key member of the venue operations team, supporting the Head of Event Operations on day-to-day venue operations, as well as working with their own portfolio of client events. During the months of June & December, the venue operations team operate at Magazine London to which Smart Group place a summer and Christmas install. Within these months, we are responsible for the management of the venue and our clients who take tenancies during this timeframe. Your responsibility remains the same as the roles and responsibilities below, with support from a catering planner from Moving Venue. The events within the summer run are a mixture of brand activations, dinners, summer parties and exhibitions. No brief is the same! KEY RESPONSIBILITIES: ACCOUNT MANAGEMENT • Work with new and existing clients on each element of the event planning and liaising with specific internal departments (catering, production, venue operations, site management), • Support the Head of Event Operations and Senior Operations Manager on the pre-event planning including but not limited to site visits, menu tastings, pre-production meetings, approval of event schedules, compiling H&S documentation, adhering to local council regulations, floor plans, on site management and delivery., • Ensuring all event administration including function sheets, event notification forms and health and safety forms are created for all events., • Creating proposals and reaching out to suppliers to obtain quotes., • Ensuring the client experience is a success from start to finish, maintaining excellent client relations and post-event feedback., • Organising debrief meetings with your clients with a view of retaining the event for the future., • Due to the nature of the role, the Event Operations Manager will be required to often work unsociable hours and attend events to support the on-site management teams. CATERING • Moving Venue is the onsite exclusive caterer, part of The Smart Group. This dual role will require elements of catering to be actioned to enable the Moving Venue operations team to be able to deliver a successful event., • Tastings – Arranging client tasting, as well as compiling client tasting notes and menu sheets. Booking in relevant linen, crockery and glassware upgrades with our exclusive suppliers., • Allergens – ensuring all events have allergen tent cards printed for all menus., • Beverage Pre Orders - keeping track of all beverage pre orders, sending updates to the catering operations team. Ensuring all beverage pre order links, are in line with the current wine list., • Menus- liaising with the Moving Venue sales team to keep all food and beverage menus updated with the correct offerings., • Crew Food- booking in the relevant client and personnel crew food., • Special diets- collating special diets received from clients and relaying onto the chef team. VENUE OPERATIONS • As part of the Evolution London events team, you will ensure that we continue to provide a high standard of venue facilities for our clients and events., • Review and action event / client feedback to continually improve the venue experience and encourage repeat business., • To gain good working knowledge of Evolution London you will need to ensure suppliers, internal and external are always complying with the venue rules., • To develop an understanding of health and safety regulations within the venue., • Review and action event / client feedback to continually improve the venue experience and encourage repeat business. SALES • As part of the planning process, there should be a focus on increasing revenue through upselling to clients wherever possible, • Where required, host clients at events to help grow new and existing client relationships, • Working alongside the sales team to complete supplier/competitor analysis, • Assisting with providing information for Weekly Sales Activity Reports and Monthly ‘What’s on Reports’ FINANCE • Responsible for ensuring event cost sheets and P&L’s are updated with accurate costs from suppliers., • Ensuring invoices are passed onto the relevant team members for reconciliation and finance approval., • Full responsibility of your event budget from contract stage to post event. WHAT YOU'LL BRING • Minimum of 3/4 years’ experience within events., • Proven track record of delivering successful events, within a venue background. Catering is preferred but not essential., • Commitment to quality and timely service delivery, with a proactive and positive “can do” attitude, • Strong organisational and multitasking skills with a flexible approach to the demands of the role, • A team player who understands the bigger picture and impact of decisions, • Ability to use initiative and be proactive in your role, • Excellent communication and interpersonal skills with the ability and confidence to manage stakeholder relationships, • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), • You enjoy responsibility and ownership of projects and processes WHAT’S IN IT FOR YOU? At Smart Group, we value our teams, and as part of our commitment to creating a positive work environment, we offer the following benefits: • Quarterly performance-related bonus, • Starting holiday allowance of 25 days (plus bank holidays), increasing with length of service, • Access to Medicash health plan, including dental, optical, 24/7 mental health support helpline, virtual wellbeing tools, • Exclusive restaurants and bar discounts via the CODE app, • Free on-site parking at Evolution London and Head Office, • Fresh, healthy breakfast and lunch served daily by our in-house chef (when working at Head Office), • Incentive trips for high performing employees, • Cycle to work scheme, • Recommend a friend scheme - earn up to £1,000 when recommending a friend to work with us, • Regular social events throughout the year, • Two complimentary event tickets per year and discounted tickets for friends and family, • Enhanced Maternity and Paternity Leave and Pay - subject to length of service, • Interest free travel loan, • One paid volunteer day each year We believe in celebrating success, supporting wellbeing, and creating a place where everyone can thrive.

Head Waiter - Assistant Manager required for a Restaurant located in the outer Croydon area.\nAs Head Waiter - Assistant Manager, you will be responsible for the day-to-day supervision within this restaurant operation which also has a function room. Our client is looking for a good all-round background to include previous supervisory / managerial experience of bar / restaurant / wedding and other function service operations, and you will require a hands-on approach, being on the floor engaging with your guests ensuring maximum customer satisfaction.\nAs Head Waiter - Assistant Manager, this role would require that you are on duty for lunch and dinner service times leading your team from the front. A hands-on role which will involve training and motivating your food and beverage team.\nAll financial management and administration functions for this restaurant, will be undertaken by the owners / Directors allowing you to be at the forefront of the business on the floor.\nA sample of duties for the Head Waiter - Assistant Manager requirements:\n * That you supervise, train, motivate, develop and lead your team to ensure the smooth delivery of service to maintain standards\n * Ensure the restaurant / food and beverage areas are ready for service and resetting for next service\n * Taking restaurant and function bookings\n * Meeting and greeting guests\n * Ensuring the service of food and beverages is in a smooth and timely manner and in accordance to standards set\n * Ensuring guest satisfaction\n * Promote / increase food and beverage sales\n * Good wine knowledge desirable\n * Ensure the work area is clean and tidy\n * Manage the service – lunch and dinner service (unless a function on requiring you to be working at a specific time)\n * Provide excellent communication skills with a passion for guest service\n * Hands on role, on the floor\n * Ensure guest billing and payments\n * Compliance with government guidelines and statutory regulations\nThe salary for this opportunity of Head Waiter - Assistant Manager is given as competitive, from £34,000 upwards / per annum / plus a share of the service charge / tips on top. Transport will be needed due to location in the local area and also shift work. This property plans to be closed on a Monday and Tuesday, therefore your work schedule will be Wednesday to Sunday inclusive, unless a function is booked for the other days.\nPlease send an up-to-date copy of your Curriculum Vitae.\nN.E. Recruitment is acting as an Employment Agency in relation to this vacancy.\nWe look forward to receiving all applications, however due to the high number of applications, we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However, for more information or opportunities please contact us or forward your cv for consideration.\nCandidates must be eligible to live and work in the UK

As a Sommelier, you would have an eye for detail and be highly knowledgeable on wine pairing and wine sales skills. As an individual you will be passionate about wines and be able to give detailed description on the old and new world wines. Assist in managing the Wine List and cultivate professional

The National Account Executive is a key role within our sales team, responsible for supporting the management of growing our portfolio of national on‑trade accounts across the UK. Majestic Commercial, our On‑Trade division of Majestic Wine, are recruiting a Key Account Executive to help support

The Fine Wine Sales Manager will drive business growth, build relationships, and execute sales strategies within the luxury on-trade sector in London.

General Manager - High-End Independent Pub and Restaurant - £55,000 – East London Fancy joining a company that is passionate about creating a welcoming place for the community, offering excellent food, a great choice of beers and great quality and extensive wine list. They want to be homely with some elegance, fun but professional. About the General Manager Role: This is an exceptional opportunity to run this highly celebrated venue, embracing a hands-on approach to every aspect of the business. You will manage a large team, handing all day to day running of the site. Working alongside a very well-established sales and marketing team to drive the sales of this business. Key Responsibilities: Be involved in all areas of the business, taking ownership and driving its success Ensure the highest standards of service throughout the pub, creating memorable experiences for every customer Train, mentor, and develop your management team and staff, fostering growth and loyalty Oversee financial and budgeting activities, optimising operations for peak efficiency The Ideal Candidate: Proven leadership experience with a hands-on approach Track record of getting takings up Knowledgeable about the pub industry, with an in-depth understanding of beers and line management Minimum of 3 years' experience as a General Manager A true people person and industry enthusiast, ready to inspire and motivate a team. A natural leader who builds camaraderie and brings out the best in others. If you are keen to discuss the details further, please apply today or send your cv to James McDermott TPBN1_UKCT

Office Coordinator - Wine Merchant Job Type: Permanent Location: London Post Code: SE6 4RU Salary: £35,000 Start Date: ASAP We are recruiting an experienced Office Coordinator for a small successful wine business, based in South East London. The successful applicant will ideally have experience in the following fields: Computerised order processing and stock management using the Vintner system, Knowledge of customs & excise and shipping procedures both within and outside the EU Knowledge of bonded warehousing. Use of a fork lift truck would be a desirable (training will be given if needed). Must have excellent administration skills of running an office and extremely computer literate with Spreadsheets, Word, Outlook, Presentations etc. An excellent phone manner Key areas for which you will assume responsibility include: Maintaining accuracy of stocks at all times Shipping - from placing orders to landing stock in UK duty paid warehouse Data entry & stock transfers Sales order processing & invoicing General logistics & ad-hoc duties Taking and processing orders Arranging couriers Loading & unloading of vehicles for deliveries (forklift - during busy times) Occasional warehouse duties (will involve lifting of wine cases) You must be: Competent in stock management Efficient and effective, with meticulous attention to detail Able to demonstrate a high level of computer literacy Have a good grounding in wines Be able to start work at 7.15am Be able to carry out light physical duties in the warehouse, from time to time.Office Coordinator - Wine Merchant The role will suit individuals currently working as an Office Coordinator - Wine Merchant, Office Coordinator, Office Administrator, Sales Administrator, Warehouse Operative, Customer Services Executive, Wine Merchant and be living within a commutable distance of South East London or be willing to relocate. Please forward your CV by clicking Apply Now

Food & Beverage Manager - Luxury 5* Hotel - Up To £43,000 + Live In Opportunities Available - East Sussex Areas IMMEDIATE START We are seeking an experienced and driven Food & Beverage Manager to lead the dining and events operations of a luxury hotel in the East Sussex area. This role is responsible for delivering exceptional guest experiences across all food and beverage outlets, as well as overseeing conference and events services, ensuring the highest standards of service, quality, and profitability. The ideal candidate will be a passionate hospitality prdofessional with strong leadership skills, commercial awareness, and a commitment to excellence. Key Responsibilities Operational Management Oversee the daily operations of all food and beverage outlets, including restaurants, bars, lounges, room service, and events. Ensure consistent delivery of high-quality service in line with luxury hospitality standards. Maintain excellent cleanliness, hygiene, and safety practices in compliance with all regulations. Conference & Events Management Oversee all conference, banqueting, and events operations, including corporate meetings, weddings, and private functions. Work closely with the Sales and Events team to ensure seamless planning and execution of all events. Ensure event spaces are set up to the highest standards and meet client specifications. Act as the main operational point of contact for high-profile or large-scale events. Drive revenue through proactive upselling and maximising event opportunities. Team Leadership Recruit, train, and develop a high-performing F&B and events team. Lead by example to inspire a culture of professionalism, teamwork, and guest focus. Manage staff rotas, performance reviews, and ongoing training initiatives. Guest Experience Ensure an outstanding and memorable guest experience across dining and event services. Handle guest and client feedback and complaints promptly and professionally. Work closely with front-of-house and other departments to ensure seamless service delivery. Financial Management Manage budgets, forecasts, and cost controls to maximise profitability across F&B and events. Monitor stock levels, supplier relationships, and procurement processes. Analyse sales performance and implement strategies to drive revenue growth in both restaurant and events business. Menu & Concept Development Collaborate with the Head Chef on menu planning, pricing, and seasonal offerings for both restaurant and event catering. Ensure menus reflect current trends while maintaining the hotel's luxury positioning. Drive innovation in food and beverage offerings, including bespoke event packages and experiences. Requirements Proven experience as a Food & Beverage Manager or senior F&B leader in a luxury hotel or high-end hospitality environment. Strong experience in conference, banqueting, and events operations. Excellent leadership and team management skills. Strong knowledge of food, wine, and beverage service. Financial acumen with experience managing budgets and driving revenue. Exceptional communication and organisational skills. Flexibility to work evenings, weekends, and holidays as required. Desirable Qualifications Hospitality Management qualification or equivalent experience. WSET or similar wine qualification (preferred but not essential). Experience managing weddings and large-scale events. What They Offer Competitive salary package (dependent on experience) Live-in accommodation option Staff meals on duty Career development opportunities within a luxury hospitality environment Employee discounts and benefits Supportive and professional working environment TPBN1_UKCT

Are you passionate about hospitality and exceptional service? Firmdale Hotels, a luxury boutique hotel group renowned for its unique design and impeccable service, is looking for a talented Bar Supervisor to join our prestigious Haymarket Hotel. At Firmdale, we believe in creating unforgettable experiences for our guests and fostering a supportive and inspiring environment for our team members. Firmdale Hotels is a collection of award-winning boutique hotels in London and New York, celebrated for their individuality and style. Our properties offer a unique blend of luxury, comfort, and bespoke service, ensuring that every guest enjoys a memorable stay. The Haymarket Hotel, located in the heart of London's theatre district, exemplifies our commitment to excellence and innovation. As a Bar Supervisor, you will play a crucial role in overseeing the daily operations of our bar. Your leadership will ensure that our guests receive the highest level of service, with every cocktail and glass of wine served to perfection. You'll collaborate closely with senior management and team members to maintain our standards and exceed guest expectations consistently. Responsibilities: Manage the daily operations of the bar and bar floor, ensuring smooth and efficient service. Deliver engaging training sessions on service standards and product knowledge to team members. Prepare detailed shift handover reports to maintain continuity and consistency. Perform cashing up procedures accurately and efficiently. Monitor sales performance and implement strategies to enhance upselling and guest satisfaction. Maintain a thorough knowledge of the bar menu and wine list to provide expert recommendations to guests. Assist the Bar Manager with stock take and ordering to ensure optimal inventory levels. What you Need: Previous experience as a Bar Supervisor or Head Bartender in a fast-paced, luxury venue. An excellent understanding of mixology, wines, and spirits. Strong communication skills and the ability to inspire and motivate a team. Superb attention to detail, driven by a commitment to exceptional standards. A polished personal presentation, reflecting the high standards of Firmdale Hotels. Resilience and a proactive attitude, ensuring everything is done right the first time. What We Offer: Competitive hourly rate of £18.00 - £19.00 inclusive of service charge. Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan(including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitalityand travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Proud winners of The Times Best Places to Work for both 2024 and 2025 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade Manager of the Year Helle Jensen Cateys 2024 Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024 Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024 Haymarket Hotel & The Soho Hotel One AA Rosette for Culinary Excellence and AA Breakfast Award 2025 Covent Garden Hotel One AA Rosette for Culinary Excellence 2025 Dorset Square Hotel AA Breakfast Award 2025 Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel Two Michelin Keys 2024 Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel One Michelin Key 2024 Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel - Travel & Leisure IT List best hotels in the world Whitby Hotel, Crosby Street and Warren Street - Michelin keys Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage. TPBN1_UKCT

Restaurant Manager/Sommelier New Restaurant Opening Summary Are you an experienced and driven Restaurant Manager or Sommelier who thrives on building teams, shaping culture and being part of something from day one? We are looking for a Restaurant Manager with WSET Level 3 (or equivalent), or an Sommelier ready to step into a leadership role, to join the opening team of a new elevated grill restaurant launching this April in the heart of Liverpool Street. This is a rare opportunity to help bring a new concept to life from the ground up in a high-profile, high footfall location. The restaurant will focus on quality produce, confident flavours and polished service - delivering an experience that is generous, warm and consistently executed. As Restaurant Manager/Sommelier, you will be responsible for the day-to-day running of the front of house operations. You will lead the team through service, uphold standards, and ensure every guest receives exceptional hospitality. Working closely with the General Manager, you will help embed systems, develop the team, and help shape a positive, high performing culture from the outset. This role suits a passionate and knowledgeable sommelier who takes genuine pride in curating a thoughtful wine programme and delivering refined, confident wine service. What you will be responsible for Leading and developing the restaurant's wine programme. Driving wine sales through engaging, confident and intelligent pairing recommendations. Inspiring the team through wine training and thoughtful pairings Supporting the GM in maintaining exceptional service standards. Ensuring compliance across Health & Safety, Licensing and company policies Maintaining strong communication between FOH and BOH teams creating a positive, professional and supportive working environment What you will need to be a successful applicant WSET Level 3 or equivalent sommelier qualification. Proven experience as a Restaurant Manager or Sommelier within a quality-led, high-volume environment. A confident, respectful and motivating leader who sets standards and leads from the front A genuine passion for hospitality, wine, food pairings and delivering exceptional guest experiences. A calm, decisive and solutions-focused approach under pressure. Flexibility to support the needs of the business, including evenings and weekends What we will offer The chance to be part of an exciting new restaurant launch in a landmark location Real responsibility and influence across the FOH operation Ongoing development and mentorship from an experienced senior leadership team Clear progression opportunities as the business evolves Staff meals, discounts and company pension Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Work Location: In person Job Types: Full-time, Permanent Work Location: In person TPBN1_UKCT

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Project Manager - Capital Works, London, 6-month contract, £450/500 p/day Inside IR35.Join a prestigious organisation responsible for maintaining one of the UK’s most iconic estates.This team ensures a safe, functional, and efficient environment for thousands of users, delivering projects that pr