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Please note, we review applications ongoingly until the closing date, so please do submit an application as soon as possible. Assessment Day at our Bradford Support hub: 18th February 2026 Please note that this role requires full time training to be held at our Bradford offices, commencing 13th April for 8 weeks, which you would need to be available for. We want to get to know you for the person you are, so please respectfully refrain from using any kind of any AI generated answers on the application form. Job Description Whether you have worked in Debt advice before or are looking for a new opportunity we can help you develop your skills and knowledge to join our Service Delivery team. If you are confident with numbers, can deliver excellent customer service and are compassionate, but emotionally resilient then this is the perfect role for you. CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all. Salary and Progression Trainee Debt Advisor starting salary of £25,810 with the opportunity to progress to a Debt Advisor role with a salary of £27,960 usually within 12 months. Further progression is available to a Senior Debt Advisor with a salary of £29,926, usually after 2 years (based on meeting necessary performance and development criteria). After this there are manager and specialist roles that may become available to apply to for further career progression. Location Bradford Office based initially during training but with hybrid working split between home and our office available after completion of initial training. You can of course work from the office entirely if preferred. As a Trainee Debt Advisor you will complete a comprehensive programme of classroom training, exams and on the job sign off to equip you to be able to bring expert advice and support our clients in their journey to becoming debt free. Once you step into one team, you will be working in a fast paced, but rewarding environment. As a debt advisor you will be creating bespoke advice, crafted to help each client gain greater control over their finances. Whether it is negotiating with creditors, or reassuring a distressed caller, as a debt advisor you’ll be demonstrating the highest standard of service, demonstrating both expertise in knowledge but also genuine care for those we are working with. What a Debt Advisor does: * Build budgets to support clients in managing their finances * Create tailored advice plans to give suitable options to become debt free * Negotiate with creditors to create a sustainable payment plan and stop further debt collection * Resolve client queries over phone, email and sms * Working with partner churches in running their local debt centres See full accountabilities below Rewards & Wellbeing * CAP 6.5% employer pension contribution (increasing to 10% based on your personal contributions) * 34 days annual holiday (including flexible bank holidays), increasing by a day per year up to 39 days * 2 paid Mental Health days and up to 5 Family Emergency Care leave days per year * Paid 'Revive' days to take time out with your team during the year * Enhanced paid sickness, maternity, paternity and adoption leave * Access to Employee Assistance Programme * Hybrid working * Flexitime from completion of training (start/finish earlier or later in the day, accrue extra time off & achieve that work/life balance!) * Free annual eye tests * Plus many more! Responsibilities * Complete the Debt Advisor classroom training course * Create a client budget from information gathered by local CAP staff, reviewing documentation, identifying further queries and applying guidance to expenditure * To advise clients on their best options to deal with their financial difficulties. This includes formulating a strategy to become debt free, as well as broader advice relevant to their financial situation * Pass Stage 2 sign off for advice creation * Identify potential enforcement action against clients, negotiating with creditors to establish sustainable plans for repaying debts (or holding further enforcement action) * Complete Phone training and achieve sign off for call handling * To deal with client and creditor queries as they arise through the various communication methods available; including phones, post, emails and SMSs * Amend and update client budgets with changes to their circumstances and identify when a change of circumstance impacts a clients route option * Pass Stage 1 sign off for budget amendments * To demonstrate patience and resilience whilst helping clients with multiple complex needs, ensuring that CAP continues to deliver the very best for the very least * To proactively manage clients’ cases toward a debt free conclusion, completing workflow tasks as required and complying with CAP’s Debt Help Policy and Procedures at all times * To liaise with and work alongside other Service Delivery teams * To communicate with the CAP debt coaches regarding the status of their client’s cases Measurable Outputs: * Achieve a Pass in the required exams to complete the Debt Advisor training course * Achieve Stage 1 sign off within 6 months of starting the role * Achieve Stage 2 sign off within 12 months of starting the role Culture * Clearly live out and embrace the cultural values of CAP. * Clearly demonstrate a heart and passion for the charity. * Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity. Other responsibilities include: * Being willing to pray with staff and fully engaged with our Christ-centered culture. * Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives. * Attending annual CAP staff conferences. * Completing all compulsory CAP training within given timescales. * This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules. The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances. Christian commitment: * The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith and Core Values. * Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith. All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes: * A responsibility to ensure a safe environment in which CAP services can be delivered. * Identifying children and adults where there may be safeguarding concerns. Following the CAP Safeguarding policy in addressing any concerns appropriately. Skills required * Excellent communication, both verbal and written * Able to quickly analyse complex situations to find the best solution * Confident computer user, able to quickly gather and accurately record information * A confident, quick learner with a capacity for large workloads * High emotional resilience. Able maintain wellbeing whilst dealing with sensitive and highly emotive client circumstances * Strong numerical skills Educational requirements • A Level education or equivalent

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Looking for a fresh start or a more flexible way to earn? Evri is one of the UK’s leading parcel delivery companies, and we’re looking for local drivers to deliver in their own communities. Whether you want a regular income or work that fits around your lifestyle, Evri has opportunities to suit what you’re looking for. What you’ll do: * • Pick up parcels from your local Evri site, • Deliver in your local area for 4-6 hours a day, • Finish when the last parcel is delivered What’s in it for you * • £15-£18 per hour OTE (based on pay-by-parcel rates), • Immediate starts available, • Quick access to pay, • Guaranteed earnings for your first delivery days, giving you confidence while you learn the route, plus £100 bonus after 10 service days*, • Plenty of opportunities – whether you’re looking for permanent work or more flexible hours, we have something for everyone Your pay explained – £15-£18 OTE is based on a competitive and realistic rate per parcel (piece-rate) and is regularly exceeded by couriers once up to speed! Your hourly earnings are driven by volume and efficiency, and we offer a learning payment to support you while you get to grips with the role. Why Evri? * • Deliver close to home, • Enjoy independence and flexibility, • The more you deliver, the more you earn, • No experience needed – just bring a car or van, your phone, and a positive attitude Whether you’re changing careers, returning to work, or simply looking for something new, Evri offers a practical way to move forward with confidence. Apply now or download the Evri Courier Community App on the App Store or Google Play. xrnqpay *Terms & Conditions apply – full details supplied upon joining.

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Looking for a fresh start or a more flexible way to earn? Evri is one of the UK’s leading parcel delivery companies, and we’re looking for local drivers to deliver in their own communities. Whether you want a regular income or work that fits around your lifestyle, Evri has opportunities to suit what you’re looking for. What you’ll do: * • Pick up parcels from your local Evri site, • Deliver in your local area for 4-6 hours a day, • Finish when the last parcel is delivered What’s in it for you * • £15-£18 per hour OTE (based on pay-by-parcel rates), • Immediate starts available, • Quick access to pay, • Guaranteed earnings for your first delivery days, giving you confidence while you learn the route, plus £100 bonus after 10 service days*, • Plenty of opportunities – whether you’re looking for permanent work or more flexible hours, we have something for everyone Your pay explained – £15-£18 OTE is based on a competitive and realistic rate per parcel (piece-rate) and is regularly exceeded by couriers once up to speed! Your hourly earnings are driven by volume and efficiency, and we offer a learning payment to support you while you get to grips with the role. Why Evri? * • Deliver close to home, • Enjoy independence and flexibility, • The more you deliver, the more you earn, • No experience needed – just bring a car or van, your phone, and a positive attitude Whether you’re changing careers, returning to work, or simply looking for something new, Evri offers a practical way to move forward with confidence. Apply now or download the Evri Courier Community App on the App Store or Google Play. xrnqpay *Terms & Conditions apply – full details supplied upon joining.

Job Title: Call Center Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session) This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a call center representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Job Title: Data Entry Clerk Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session) This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a data entry clerk or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Job Title: Administrative Assistant Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Administrative Assistant experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session) This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are an administrative assistant or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Customer Service Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session) This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.