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Who we are At TR, part of Trifast plc, we’re more than fasteners, we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations. From Automotive to Smart Infrastructure and Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress. We are looking to recruit a Quality Inspector to join our National Distribution Centre based in the West Midlands (WS2 8DQ). Working 37.5 hours per week. The Role Reporting to the Quality Manager. Your main responsibilities are to ensure complete customer care by maintaining the highest standards of Quality. To maintain good levels of communication to enable individuals (internal/external) to understand and comply with all matters of Quality and safety. Key Tasks • Authority to pass or reject the product at Goods Inwards inspection., • Authority to enter, remove or scrap products in the quarantine area., • Authority to sign off COC’s., • Inspection at Goods Inwards to be carried out as per the relevant BMS instructions., • Responsible for standards control., • Responsible to ensure all gauges are maintained and calibrated at the pre-determined intervals., • To assist customers with any application/quality concerns as and when required., • Quality issues to be resolved in a timely manner., • Communicate with customers via email/phone and record concerns on the customer issue log., • ISIR to be completed at customer request., • Concessions to be raised and issued to the appropriate Key Account Co-ordinator to supply to the customer., • Vendor drawing approvals to be reviewed. TR customer to be consulted as required., • Manual COC’s to be completed as and when requested by the Key Account Co-ordinator., • 8D corrective actions to be completed on customer request on the CAR programme., • Responsible for quarantine rejections to be monitored on a monthly basis., • Responsible for tidiness of the warehouse., • To work to BS, Din standard and customer drawings whilst maintaining company procedures set out in the Quality Assurance manual., • To support all customers (both internal/external) on all Quality issues., • CAR programme – create, check and answer quality questions and close out when completed., • Complete QA reports on a monthly basis., • Stock masters – initial review and final quality authorisation, as and when required., • Approved signatories for Location’s certification., • Ensure the company TQM and Health & Safety policies are followed. The Candidate The successful candidate will have 3-5 years experience of working within a Quality role. The ideal candidate will be self-motivated, possess excellent communication skills both verbal and written to be able to communicate and build good relationships. You will be able to work to deadlines, remain focused at all times and have excellent attention to detail.

Sales Support Executive About the role If you’re the kind of person who spots the details others miss, enjoys solving problems, and isn’t shy about picking up the phone, this one’s worth a look. I’m supporting a long‑established industrial distributor that supplies the manufacturing sector, and they’re adding a Sales Support Executive to their team. It’s a role for someone who’s confident with numbers, comfortable asking questions, and happy working in a fast‑paced sales environment where accuracy really matters. You’ll be handling customer orders, speaking with clients, calculating prices, arranging global deliveries, keeping stock and CRM records up to date, and generally making sure everything behind the scenes runs smoothly. If you enjoy variety, you won’t be bored here. They’re looking for someone who’s organised, inquisitive, confident with Excel, and experienced in a B2B sales office. Strong communication skills are key, especially when it comes to building relationships and getting the right information from customers. If you’ve got a head for numbers, enjoy getting things right first time, and like being the person who keeps everything moving this role is ideal for you. Location: Wordsley (Easily accessible from Stourbridge, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Bromsgrove) Salary: £27-32k Dependent upon experience + generous holidays + pension + free parking + Christmas shutdown + training + Monday to Friday working What we’re looking for: • A detail-focused organiser with an inquisitive mind who enjoys problem-solving and finding practical solutions., • Comfortable asking the right questions to understand customer needs, resolve issues, and improve processes., • Comfortable working with numbers — able to calculate prices, margins, percentages, and work in different currencies and units., • Minimum GCSE (or equivalent) in Maths and English, grades A–C / 9–6; A-level or higher education preferred., • Confident with Excel, including formulas and data manipulation., • A strong communicator who’s comfortable making outbound calls to customers and building positive relationships., • Processing customer orders, raising invoices, and arranging global product deliveries., • Calculating sales prices and discussing them with customers., • Liaising with third-party warehouses and transport companies to ensure smooth, on-time deliveries., • Managing stock control, raising purchase orders, and updating CRM records., • Making proactive customer calls and handling incoming enquiries., • Asking questions and investigating to ensure accurate information, smooth processes, and excellent customer service. To register your interest for this Sales Support Executive position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on 07908 893621. Job Reference: 4253KBB – Sales Support Executive Glen Callum Associates specialises in recruitment, connecting exceptional talent with leading organisations worldwide. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you. #internalSalesManager #stourbridge #HiringNow #SalesadminJobs #CareerOpportunity