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Closing date: 11-12-2025 Customer Team Leader Location: 3-6 The Square, Barnham, PO22 0HB Pay: £13.99 per hour Contract: 25 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations, • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected, • Make sure that the store remains safe, legal, and fully operational, • Manage diligence checks and stock accuracy to make shopping a great experience for our customers, • Support your store manager by deputising when they’re not working and delivering a variety of HR processes, • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback, • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community planThis job would suit people who have, • A genuine care for the needs of customers and members, • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor, • Great people skills, with the ability to build positive relationships with customers and colleagues, • Strong organisational and problem-solving skills, • A desire to learn, grow and develop your leadership skills, • The flexibility to work a range of different shiftsWhy Co-op?, • Full, paid training and dedicated support for your personal development and career progression, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Wagestream– a money management app giving you access to a percentage of your pay as you earn it, • 36 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Rotas shared three weeks in advance and accessible on your phone

About the Role ‘Getting Stuck In’ is one of our key values, and we’re looking for new Team Members who love doing just that! Instead of working in one department, we’re looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin’s. As a Team Member Plus, you will work part of Mondays and Fridays cleaning our guest accommodation covering bedrooms, bathrooms, lounges and kitchens, making beds and hoovering, then you'll work in other areas for the remainder of your hours. You will start off working with our Restaurants & Quick Service department, then at a later date you could be working with our sports & activities, bars & shops, fairground or buffets departments. There may be times that you will work in more than one of these areas. If you have any of the following FA Level 1 football, Archery GB ERCA, High Ropes , NCPLH personal license qualifications we'd love to hear from you too. Typical working hours cover a wide range of shifts from morning time to the early hours, we'll discuss more about this on the phone with you. We’re looking for high spirited and fun-loving multi-taskers who love learning new things and working with a like-minded group of people. Previous experience is not necessary as we will give you all the training you need. We are much more interested in your attitude, mindset and a passion for making a difference to our guests. If you're a team player with energy, enthusiasm and a willingness to get stuck in, this could be just the role for you! If you enjoy working with others, are ready to learn something new, roll up your sleeves, get stuck in and have some fun – we might have your next job waiting for you. No experience? No problem! We will provide you with all the support and training you need to ensure you develop the skills to work confidently in all areas relevant to your role. you will have a comprehensive 90 day induction plan and are buddied up during your learning time to understand the full ins and outs of the role. No two days are ever the same and you should enjoy the variety of working with lots of different team members and guests. You'll be chatting to guests and enjoy being part of a team of people who want to learn and build on all aspects of their hospitality skills. If you have your sights set on a career with Butlin’s, this role provides the perfect opportunity to get some hands-on experience in some of our most guest-facing areas. Typical working hours covers 35 hours a week and you will need to be aged 18 or over for this role. Live in accommodation may be available for those relocating to the area. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

About The Role We’re looking for a Spa Therapist to join our team! You should be someone who loves talking to people over the phone and face to face as you'll work in treatments as well as on our reception desk, with a desire for providing excellent customer service and want to be part of a successful Ocean Spa team. Each week, Butlin's welcomes thousands of guests through our doors, many of whom are looking for some me-time whilst on holiday. You will form part of an amazing therapist team, dedicated to providing a great experience to our guests. You should have a passion for professional standards with an eye for detail and take pride in the environment you work in. This role covers all aspects of our Ocean Spa from delivering our wide range of treatments from our product house Thalgo and taking care of our wet spa experience, ensuring our guests are comfortable and cared for during their time with us. We're looking for someone with a passion for high standards who thrive in a fast-paced environment Spa environment. You should enjoy working in a team and have a great 'get stuck in' attitude. You should hold a Level 3 qualification in beauty, massage, holistic therapy or equivalent and like variety in your day-to-day. Our opening hours are 9am-6pm, or 10am-7pm, including weekends and bank holidays. This role typically covers 35 hours per week, and live in accommodation may be provided if relocating to the area. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

Closing date: 11-12-2025 Customer Team Leader Location: 3-6 The Square, Barnham, PO22 0HB Pay: £13.99 per hour Contract: 25 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do - Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations - Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected - Make sure that the store remains safe, legal, and fully operational - Manage diligence checks and stock accuracy to make shopping a great experience for our customers - Support your store manager by deputising when they’re not working and delivering a variety of HR processes - Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback - Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have - A genuine care for the needs of customers and members - The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor - Great people skills, with the ability to build positive relationships with customers and colleagues - Strong organisational and problem-solving skills - A desire to learn, grow and develop your leadership skills - The flexibility to work a range of different shifts Why Co-op? - Full, paid training and dedicated support for your personal development and career progression - 30% discount on all Co-op products in-store plus 10% discounts on all other brands - A pension scheme with up to 10% employer contributions - Wagestream– a money management app giving you access to a percentage of your pay as you earn it - 36 days of holiday (including bank holidays, pro rata for part time colleagues) - Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations - 24/7 employee assistance service - Rotas shared three weeks in advance and accessible on your phone - Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date. #1