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Head of Private Client / Probate Lead, Build, and Shape Your Own Department St Leonards, East Sussex | 💼 Hybrid Working Available Are you an experienced Private Client Solicitor ready to step into a true leadership role—where your ideas, expertise, and ambition will directly shape a thriving department? An ambitious and forward‑thinking East Sussex firm is offering a rare opportunity to take the helm as Head of Private Client. This is more than just a management role—it’s a genuine chance to build and lead a department in your own vision, with full backing from a supportive partnership. Why This Role Stands Out • Greenfield opportunity – create, develop, and grow your own Probate and Private Client function, • Autonomy and influence – shape team structure, processes, and service delivery, • Strategic impact – play a key role in driving the firm’s long-term direction, • Quality work – high-value, complex estates and private client matters The Opportunity You’ll combine high-quality fee earning with leadership and strategic input—making a tangible impact from day one. Key aspects of the role include: • Leading and growing the Private Client / Probate team, • Managing a varied caseload of complex estates, probate, wills, and trusts, • Recruiting, mentoring, and developing talented lawyers and support staff, • Establishing best-in-class processes and ensuring regulatory excellence, • Driving profitability, client experience, and departmental performance, • Contributing to the firm’s wider growth strategy and reputation About You You’re a senior Private Client professional who is: • A qualified Solicitor or Chartered Legal Executive, • Experienced in handling complex probate and estate administration matters, • A natural leader (or ready to step into leadership) with strong people skills, • Commercially astute, with a strategic and growth-focused mindset, • Ideally STEP qualified—or motivated to achieve it What You’ll Receive • Highly competitive salary aligned with your seniority and impact, • Flexible hybrid working to support work-life balance, • Full autonomy to build and lead your department, • A collaborative, supportive culture that values your input, • Clear, long-term career progression and leadership influence Your Next Step If you’re looking for a role where you can leave a lasting legacy, lead from the front, and truly make your mark, this is a standout opportunity. How to Apply: • Online: Apply with your updated CV via the provided link., • Contact: For immediate consideration, contact Robert Rowland at G2 Legal. We look forward to hearing from you

Commercial Finance Business Partner Salary: £50,000 - £60,000 p/a dependent on experience plus annual bonus Hours: Monday to Friday, 8.30am to 5.00pm Location: Flexible & Hybrid working Job role: This is an exciting time to join the UK’s largest private healthcare telemedicine who are expanding their Finance Team due to organic growth. Joining a dynamic team focusing on commercial decision-making, forecasting, and business partnering across sales, operations, and technology teams. In this role, you will: Support the preparation of UK forecasts, including rolling forecasts, scenario analysis, annual planning and target setting, and ad-hoc analysis of risks and opportunities. Build and maintain financial models to support operational planning, commercial initiatives, and strategic projects. Analyse financial and operational data to identify performance trends, commercial opportunities, and areas for efficiency or improvement. Deliver commercial and financial recommendations to senior stakeholders to drive business performance. Support evaluation of operational efficiencies, procurement initiatives, and commercial negotiations through data-driven analysis. Assist with strategic projects from a finance perspective, including business case preparation, budget tracking, and monitoring delivery of financial benefits. Develop effective working relationships with stakeholders across the business, acting as a trusted finance partner as you grow in the role. Who we are: Medica is the UK’s leading telemedicine provider, supporting over 50% of NHS trusts with specialist reporting services across the globe. With over 240 head office staff and continued growth, now is a great time to become part of our journey. We welcome applications from all backgrounds and communities to help us build inclusive teams and a diverse workforce. We offer flexible working arrangements to support work-life balance and encourage everyone to be themselves at work. We operate from London Bridge and Hastings and offer flexible remote and hybrid working options, with minimal expectation for travel. Requirements: Experience in commercial finance, commercial analyst, or similar. Strong Excel and financial modelling skills, with an interest in data and analysis. Ability to translate data and operational metrics into clear financial insight. Comfortable working with forecasts, management reporting, and scenario analysis. Proactive, curious, and confident in taking initiative and ownership. Qualified accountant (ACA, CIMA, ACCA, or equivalent) Core benefits for you: 🕘 Flexible and hybrid working ⚖️ A company culture that promotes work life balance 🌱 Commitment from employers to continued learning and development 🧠 Access to Employee Assistance Programme 💸 Annual bonus 🌍 Enhanced holiday allowance + bank holidays 🕊️ Group life assurance 👵 Pension 🎉 Social events 🤒 Sick pay 🚲 Cycle to work scheme 🌳 Access to free and regular personal development & wellbeing events We request all applicants to complete a confidential equalities monitoring form. The data collected will help us identify recruitment trends and address any concerns. More information about Medica and the work we do can be found here - _ We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant. Your application has been successfully submitted! _

Senior Commercial Finance Business Partner Salary: £80,000 - £90,000 p/a dependent on experience plus annual bonus Hours: Monday to Friday, 8.30am to 5.00pm Location: Flexible & Hybrid working Job role: This is an exciting time to join the UK’s largest private healthcare telemedicine who are expanding their Finance Team due to organic growth. Joining a dynamic team focusing on commercial decision-making, forecasting, and business partnering across sales, operations, and technology teams. In this role, you will: Support the preparation of UK forecasts, including rolling forecasts, scenario analysis, annual planning and target setting, and ad-hoc analysis of risks and opportunities. Build and maintain financial models to support operational planning, commercial initiatives, and strategic projects. Analyse financial and operational data to identify performance trends, commercial opportunities, and areas for efficiency or improvement. Deliver commercial and financial recommendations to senior stakeholders to drive business performance. Support evaluation of operational efficiencies, procurement initiatives, and commercial negotiations through data-driven analysis. Assist with strategic projects from a finance perspective, including business case preparation, budget tracking, and monitoring delivery of financial benefits. Develop effective working relationships with stakeholders across the business, acting as a trusted finance partner as you grow in the role. Who we are: Medica is the UK’s leading telemedicine provider, supporting over 50% of NHS trusts with specialist reporting services across the globe. With over 240 head office staff and continued growth, now is a great time to become part of our journey. We welcome applications from all backgrounds and communities to help us build inclusive teams and a diverse workforce. We offer flexible working arrangements to support work-life balance and encourage everyone to be themselves at work. We operate from London Bridge and Hastings and offer flexible remote and hybrid working options, with minimal expectation for travel. Requirements: Minimum +7 years experience in commercial finance, commercial analyst, or similar. Strong Excel and financial modelling skills, with an interest in data and analysis. Ability to translate data and operational metrics into clear financial insight. Comfortable working with forecasts, management reporting, and scenario analysis. Proactive, curious, and confident in taking initiative and ownership. Qualified accountant (ACA, CIMA, ACCA, or equivalent) Core benefits for you: 🕘 Flexible and hybrid working ⚖️ A company culture that promotes work life balance 🌱 Commitment from employers to continued learning and development 🧠 Access to Employee Assistance Programme 💸 Annual bonus 🌍 Enhanced holiday allowance + bank holidays 🕊️ Group life assurance 👵 Pension 🎉 Social events 🤒 Sick pay 🚲 Cycle to work scheme 🌳 Access to free and regular personal development & wellbeing events We request all applicants to complete a confidential equalities monitoring form. The data collected will help us identify recruitment trends and address any concerns. More information about Medica and the work we do can be found here - _ We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant. Your application has been successfully submitted! _

DevOps Engineer Salary: Up to £85,000 p/a dependent on experience Plus access to annual bonus Hours: Monday to Friday, 8.30am to 5.00pm Job role: This is an exciting time to join the UK’s largest private healthcare telemedicine company based in Hastings, East Sussex, who are expanding their IT Team due to organic growth. Joining a dynamic team focusing on supporting Medica’s transition to a cloud‑native technology landscape. Reporting to the Technical Director, this role is responsible for building and maintaining the automation, infrastructure, and secure deployment architecture that underpin Medica’s clinical and operational applications. The DevOps Engineer will work closely with software engineering, data engineering, and infrastructure teams to design secure, scalable, and highly available cloud environments, ensuring consistent and rapid software delivery. This position is central to improving performance, strengthening security, and accelerating delivery as Medica modernises its technology estate, ultimately helping to enhance the services provided to clinicians and improving patient outcomes. You will design and maintain secure, scalable CI/CD pipelines and implement Infrastructure as Code to ensure consistent, automated cloud environments. Working across Medica’s cloud‑native platforms—from container orchestration and networking to identity and monitoring—you’ll develop observability capabilities and support reliable deployment workflows. You’ll troubleshoot infrastructure and pipeline issues, embed security and compliance controls, and contribute to incident response and continual improvement. The role also involves creating clear operational documentation, championing DevOps and cloud best practices, supporting cost‑optimisation efforts, and collaborating with the Technical Director to shape Medica’s evolving cloud‑native standards and architecture. Who we are: Medica is the UK’s leading telemedicine provider, supporting over 50% of NHS trusts with specialist reporting services across the globe. With over 240 head office staff and continued growth, now is a great time to become part of our journey. We welcome applications from all backgrounds and communities to help us build inclusive teams and a diverse workforce. We offer flexible working arrangements to support work-life balance and encourage everyone to be themselves at work. Requirements: Strong experience in DevOps/Platform Engineering roles building CI/CD pipelines and operating production services (Azure DevOps, GitHub, BitBucket). Extensive hands‑on cloud experience – Microsoft Azure essential (IaaS/PaaS, networking, IAM, storage, key management, monitoring). Proficiency with IaC (Terraform, Ansible, ARM Templates, Bicep) and scripting languages (PowerShell, Bash, Python). Strong experience with containers and orchestration (Docker, Kubernetes/AKS, Serverless platforms, ACA) and image security practices. Observability tooling (e.g., Azure Monitor, Application Insights, Prometheus/Grafana), log aggregation, alert design. Proven track record implementing DevSecOps controls (SAST/DAST, dependency scanning, secrets management). Sound understanding of networking (VNETs/VPCs, routing, DNS, load balancing, private endpoints) and zero‑trust principles. Experience working in regulated environments with change management, audit trails, and secure SDLC. Ability to adapt to changing priorities and work effectively in a fast-paced environment. Core benefits for you: 🕘 Flexible and hybrid working ⚖️ A company culture that promotes work life balance 🌱 Commitment from employers to continued learning and development 🧠 Access to Employee Assistance Programme 💸 Annual bonus 🌍 Enhanced holiday allowance + bank holidays 🕊️ Group life assurance 👵 Pension 🎉 Social events 🤒 Sick pay 🚲 Cycle to work scheme 🌳 Access to free and regular personal development & wellbeing events We request all applicants to complete a confidential equalities monitoring form. The data collected will help us identify recruitment trends and address any concerns. More information about Medica and the work we do can be found here - _ We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant. Your application has been successfully submitted! _

Package Description: Bank Advanced Nurse Practitioner Primary Care The Role Primary care is where advanced clinical skills make the greatest difference. It's where you assess, diagnose and treat patients at the point of first contact. It's where clinical expertise, autonomy and decision-making come together to deliver safe, effective care for people who may otherwise struggle to access healthcare services. At IC24, we're looking for Bank Advanced Nurse Practitioners who want the flexibility to choose when they work while continuing to make a meaningful impact on patient care. Based within our Hastings Primary Care Hub, you'll lead on delivering high-quality care to unregistered patients, working as part of a multidisciplinary team to assess, diagnose, treat and navigate patients to the most appropriate care pathway. The role also involves working closely with local partners, including the Seaview Project, supporting individuals experiencing homelessness, those living in temporary accommodation and patients with complex health and social care needs. This includes people affected by mental ill health, substance misuse, learning disabilities and other barriers to accessing healthcare. At IC24, primary care is not delivered in isolation it's connected. You'll work within an integrated system designed to improve access, reduce health inequalities and ensure patients receive the right care, in the right place, at the right time. As a leading not-for-profit social enterprise, we're committed to delivering innovative, patient-centred care while continually developing our services and supporting our people. What you'll focus on ? Delivering advanced clinical care You'll provide assessment, diagnosis and treatment at the point of first contact, managing patients with minor illness and undifferentiated presentations while delivering safe, evidence-based care. ? Prescribing and clinical decision making As an Independent Prescriber, you'll prescribe medications following clinical examination and assessment, ensuring treatment plans are appropriate, effective and aligned to current best practice. ? Supporting vulnerable populations You'll work with unregistered patients and those facing significant health inequalities, helping improve access to healthcare and supporting patients with complex physical, psychological and social needs. ? Navigating patients to the right care You'll determine the most appropriate care pathway for each patient, whether that's treatment and discharge, onward referral or navigation into alternative healthcare services. ? Driving quality and clinical governance You'll work within IC24's clinical governance framework, contributing to audits, quality improvement initiatives, service development and the continuous enhancement of patient care. ? Working collaboratively You'll build strong working relationships across the organisation and with external partners, contributing to shared learning, locality meetings and collaborative approaches to patient care. ? Developing services and supporting innovation You'll contribute to the ongoing development of the Hastings Primary Care Hub, helping shape services, share best practice and improve outcomes for patients and local communities. Flexibility that works for you We recognise that flexibility matters. As a Bank Advanced Nurse Practitioner, you'll have the freedom to choose shifts that fit around your lifestyle and commitments while continuing to work in a rewarding clinical environment. Whether you're looking to supplement your current role, maintain a varied portfolio career or achieve a better work-life balance, our bank opportunities can provide the flexibility you're looking for. What matters in this role We're not looking for one type of clinician but there are some things that matter. You're likely someone who: Is a First Level Registered Nurse with current NMC registration Holds an Independent Prescriber qualification Has completed a Physical Assessment of Adults module and a recognised Minor Illness qualification Has at least two years' experience working within General Practice or Urgent Care Demonstrates excellent clinical assessment and decision-making skills Is confident working autonomously and managing clinical risk Has experience of service improvement, audit and clinical governance Communicates effectively with patients, colleagues and partner organisations Is committed to continuous professional development and evidence-based practice Thrives in a dynamic environment and enjoys working collaboratively across services Who are we? We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP-led out-of-hours services, NHS 111, primary care and secondary care support services. Location Hastings Medical Centre, Station Plaza Health Centre What's in it for you? Hourly rate of £28.90 Enhanced rates for unsociable hours Free onsite parking Additional annual leave above statutory minimum based on service Enhanced family leave (maternity, paternity and adoption leave and pay) Inclusive wellbeing benefits Employee Assistance Programme including free 24/7 independent counselling and occupational health services Professional development and learning opportunities Free membership to our reward and discount platform Access to Blue Light Card and other NHS Discount Schemes Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS with barred list disclosure and three years of references. We celebrate brave ideas and brave people. careers.ic24.org.uk We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible. We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage. We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. We're dedicated to creating an inclusive environment where everyone feels they belong. If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team at . #LI-LJ1 TPBN1_UKTJ

Job Description Functional Assessor £41,612 + Benefits Embrace a new work-life balance with a role that lets you work half your time in clinic and half at home. Say goodbye to shift work and late nights. Youll enjoy Monday to Friday, 9am to 5pm hours, giving you back your evenings and weekends. This is also a chance to change career paths while still using your clinical knowledge. Plus, youll get DWP-approved trainin... ZIPC1_UKTJ

Are you a qualified Primary Teacher ready for a fresh start this January? Whether you're returning to the classroom, seeking variety, or looking for a better work-life balance, we have fantastic opportunities waiting for you in Hastings and the surrounding areas. Join our friendly and supportive supply team at Term Time Teachers and enjoy the freedom to choose when and where you work, while continuing to inspire and make a difference in local schools. From day-to-day cover to longer-term placements, we'll match you with roles that suit your skills, availability, and goals. About the Role We're looking for enthusiastic and adaptable Primary Teachers to join our supply pool and deliver high-quality teaching across Key Stage 1 and/or Key Stage 2 in a range of welcoming schools. This is a brilliant way to stay classroom-active while keeping your weeks flexible and rewarding. Responsibilities Deliver engaging lessons across KS1 and/or KS2, following school plans and policies. Create a positive and inclusive learning environment. Adapt quickly to different classrooms and maintain high teaching standards. Collaborate with school teams to support pupils' learning and progress.About You Qualified Teacher Status (QTS) or equivalent. Experience teaching in primary schools (KS1 and/or KS2). Confident, professional, and adaptable in different settings. Reliable, enthusiastic, and committed to supporting young learners.What We Offer Competitive daily rates. Total flexibility - you choose when and where you work. Experience across a range of local school settings. Friendly, dedicated consultants who are always just a phone call or WhatsApp away. A smooth, supportive registration process.Term Time Teachers are committed to safeguarding and promoting the welfare of children; all applicants will be subject to a full registration and Enhanced DBS check. Not quite the right fit? Get in touch anyway - we have other exciting opportunities or can reward you for referring a friend

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role The purpose of this role is to provide Orbit customers with the assurance of a dedicated and customer focused approach for repairs delivery. Ensuring our homes and communal places are safe, well maintained and that our contractual obligations to customers are delivered effectively and efficiently This role is part of Property where you'll help us to lead the way investing and maintaining 46,000 homes. This role will cover Hastings & surrounding areas What you'll achieve As part of the Property Repairs team’s new culture of “Ownership and Resolution”, you will be the owner of and manage the customer expectations on inspected repairs and be the point of contact for all responsive repairs’ escalations and complaints within your assigned property area Responsible for carrying out Structural and Technical Repairs Inspections, DMC Inspections, DTD Repairs Inspections and provide technical assistance to the business on repairs related matters Responsible for carrying out pre, interim and post inspections, specify and cost works using SORs as required. Update IT systems with all necessary information and report on property conditions Inspection workstreams include Day to Day Repairs, Major Repairs and Damp, Mould and Condensation across individual dwellings and communal assets Actively find solutions to required repairs, provide specifications and schedules of works to reflect good building practice, ensuring that works orders are designed and prioritised to deliver cost effective, high quality, customer-focused repairs Provide the business with a “First Responder” capability by attending Fire, Insurance and Structural incidents and action the resolution including the management of immediate risk removal Diagnose building defects and seek budget estimates for remedial improvement works, seeking advice on complex matters from the Area Repairs Managers To assist with the budget control and liaise with Area Repairs Manager to confirm budgets are on track and apply a true commercial approach to repair requirementsWhat you'll bring Essential skills RICS qualification or Experience of working in a building surveying role or similar capacity Knowledge/experience of building maintenance and repair management Knowledge, experience, and the ability to survey properties and provide accurate and detailed schedules of work using schedule of rates codes Knowledge and experience of working with mixed tenure blocks and understanding differences in lease agreements Knowledge of relevant Housing and H&S legislation (e.g., Landlord & Tenant Act, RICS Code, Building Safety Act, etc.) Flexible approach to travel and working hours to accommodate customer meetings and out of hours rotaDesirable skills Ordinary or Higher National Certificate in building or a related discipline Experience in Stock Condition Surveys for social housing Experience of conflict management and dealing with vulnerable customers Knowledge/experience of disrepairWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

Senior Quantity Surveyor - Major Civil Engineering Infrastructure A Tier 1-aligned, award-winning civil engineering contractor is seeking a Senior Quantity Surveyor to lead the commercial delivery of a high-profile, 18-month critical infrastructure scheme near Eastbourne. This regional contractor is highly respected for its collaborative culture, strong project pipeline, and commitment to work-life balance. You will play a pivotal role in managing major highways and bridge construction packages while safeguarding project profitability. The role will initially support a major infrastructure scheme in the South of England, involving highways and bridge works, with a programme of approximately 18 months starting in 2026. Key Responsibilities: • Commercial Leadership: Manage main contract variations, interim valuations, and the final accounts process., • Financial Control: Maximize project profitability while tracking and managing costs strictly against budgets., • Procurement: Source, negotiate, and prepare detailed subcontract documentation for specialized packages., • Risk Management: Identify potential project risks early and implement robust mitigation controls., • Team Development: Support, mentor, and guide junior commercial staff on-site. Requirements: • Civil Engineering Background: Proven experience working for a main contractor on heavy civil engineering or infrastructure schemes., • Contract Expertise: Extensive, practical knowledge of managing NEC forms of contract., • Mobility: A valid, full UK driving licence is required to travel between regional sites., • Core Skills: Exceptional numeracy, analytical thinking, and advanced IT capabilities. What’s on Offer • Competitive basic salary tailored to experience., • Company car or a structured monthly car allowance., • Comprehensive package including life assurance and a strong pension scheme., • Genuine hybrid working options If you are a driven Quantity Surveyor looking to secure a stable, long-term infrastructure project with a supportive regional contractor, please apply with your CV today

Are you a qualified Early Years Practitioner looking for a role that offers real flexibility and work-life balance? We are recruiting Level 2 and Level 3 qualified Nursery Practitioners to support on day-to-day supply. Why you'll love this role Work the days that suit you - genuine flexibility Monday to Friday schedule - no weekends Easy booking system so you can quickly accept shifts that work for you Opportunity to work in a high-quality, inspiring nursery environment Your role You'll help create a stimulating and nurturing environment where children feel safe, confident and excited to learn. Your responsibilities will include: Supporting children's learning, play and development Delivering engaging early years activities Building positive relationships with children and staff Maintaining high standards of care and safeguarding We're looking for: ✔ Level 2 or Level 3 qualification in Early Years / Childcare ✔ A passion for supporting children's development ✔ A positive and flexible approach to working in nursery settings Why work through Academics (formerly Term Time Teachers)? Flexible working that fits around you Quick and easy booking system for accepting shifts Opportunities in fantastic nursery settings Referral scheme - receive a minimum £75 voucher when you refer a friend Supportive and experienced consultants Competitive pay ratesAcademics act as the recruitment agent for this role and are proud to work closely with local nurseries to provide high-quality Early Years professionals. Academics are committed to safeguarding and promoting the welfare of children, therefore all applicants will be subject to a full face-to-face registration and an Enhanced DBS (Formerly known as CRB)

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role At Orbit Group our Community Coaches are partners in our local communities, they use a coaching approach, working with customers in their communities to find their own solutions. In this role, you must be able to expertly assess customer need and provide high quality information, advice and guidance to support and connect customers with local services, groups, clubs, and organisations that can help provide support and help the local community thrive across Sussex area. Alongside home working, this role will require travel 1-2 days per week into Sussex communities, with requirement to travel to Surrey on occasion also. A full driving licence and access to a vehicle is essential for the role. This role is part of our Customer directorate where you'll help us to lead the way in keeping our promise to more than 100,000 customers. What you'll achieve Plan and deliver an ongoing programme of community engagement and activity events within agreed geographical areas. Providing Information Advice and Guidance (IAG) and support to Orbit customers to help them sustain their tenancies including triage assessment and making customer referrals into Better Days support services and external support services. Providing support around tenancy sustainment, leveraging in third party partner support where neededdirect delivery of complex support where required which will include domestic abuse support or delivery of this work through a partner organisation where appropriate. Develop and maintain partnerships with local services to support additional activity and referral routes. Build trust between customers and Orbit through local presence and enabling customers to interact more effectively with Orbit, including supporting customers to sign up to MyAccount.What you'll bring Essential skills Able to adopt an empathic approach in discussions and negotiations, understand the needs and perceptions of customers and to handle situations sensitively and deal calmly and confidently with emotional and difficult situations. Ensure compliance to the organisation’s Code of Conduct in the delivery and provision of services to staff and the community and all work practices are customer focused and operated to clear standards. Must have a car for business use and be willing and able to travel to meet the requirements of the role which covers Orbit geography. Experience of delivering IAG in a community-based setting or within a community focused programme ideally with an IAG Level 3 or above qualification. To be able to respect information sharing protocols particularly regarding client rights to confidentiality and data protection legislationDesirable skills Experience of managing volunteers and developing volunteer routes Experience of community service design Previous experience of providing direct customer support, Information Advice and Guidance ProvisionWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

Sammons Recruitment are working with a successful and growing client based in Hastings, who are seeking an enthusiastic Customer Service Executive to join their vibrant team on a 6-month contract basis. This is an excellent opportunity for proactive and engaging customer service focused individual, who can bring their extensive experience and positive attitude to a fast-paced environment. The successful candidate will be expected to build and maintain client relationships and manage multiple priorities while delivering excellent customer service. This is a full-time, Monday-Friday role, but the client is open to a hybrid arrangement with some flexibility on start/finish times, allowing for a great work-life balance. What’s on Offer? Job type: Full-time, 6-month contract Location: Hastings Salary: £29,000 pro rata Key Responsibilities: Manage assigned UK customer accounts and maintain daily communications Review contracts and process orders and schedules accurately within SAP Process customer orders in line with specific requirements efficiently and accurately Process quotations, returns and credit/debit requests Investigate and resolve customer queries without delay Conduct regular account reviews focusing on delivery performance, backlog and support issues Follow company policies and procedures Proactively follow-up on quotations and leads Skills, Experience, and Requirements: Over 3 years’ experience within a customer service or account management role Excellent interpersonal and communication skills Professional and confident telephone manner Strong organisational skills with high attention to detail Ability to manage multiple priorities and meet tight deadlines Experience using Microsoft Outlook, Word and Excel Confidence communicating with stakeholders at all levels Ability to address any queries or concerns in a professional manner and present satisfactory solutions Experience using SAP (desirable) Our Ideal Candidate: Customer focused account manager with a proactive and flexible attitude Methodical and accurate in their approach to work Comfortable handling queries and resolving issues independently Able to work well under pressure A strong team player with a positive and professional outlook How to Apply: If you have customer service experience in an account management environment and are looking for a varied and engaging 6-month contract role, we would love to hear from you. Please apply directly through this advert with your CV. If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies