Atlanta
Job DescriptionDescription: HEARTH PIZZA TAVERN IN SANDY SPRINGS is Looking for Experienced Servers! Hearth Pizza Tavern is a unique dining experience. We offer fresh, oven-fired pizzas along with a wide selection of beers, wines, and spirits. Our food is made fresh in-house, including our homemade dough, cheeses, and toppings. With top-quality food and a welcoming tavern atmosphere, our guests enjoy what we like to call “Hearth-Fired Happiness.” Pay: $2.13 per hour plus tips! Availability: Weekend Availability is a Must! The ideal candidate is someone who is a hard worker, a self-starter, maintains a strong work ethic, and possesses the intangibles we are looking for - helpful, kind, fun to be around, and guest-obsessed. Having a great knowledge of beer, liquor, wine, and cocktails is necessary. A minimum of two years of high-volume serving experience is preferred. We work hard, we’re there for one another, and we take care of our guests. We strive every day to provide a fun and safe atmosphere and deliver a phenomenal dining experience for all who walk through our doors. In the simplest of terms, if you’re looking for a great place to work with a great clientele, a high level of consistency, and the support of your peers and management, this is the opportunity for you. Job Responsibilities (include but are not limited to): • Set dining area for service; condiments, candles, napkins, service plates, and utensils, per restaurant standards., • Follow sanitation, safety, and the company’s Alcohol Awareness policy., • Keep an eye on patron intoxication levels and respond appropriately, • Following the 10 Steps of Customer Service., • Follow first-time guest procedures., • Greet tables promptly, • Memorize the menu for on-demand recitation and questions about ingredients. Answer questions about menu items, • Gracefully suggest/upsell additional menu items, such as cocktails, specials, and desserts., • Accurately take customer orders and relay them to the kitchen staff. Communicate with kitchen staff to ensure timely delivery of food., • Serve food and drinks to guests in a timely and professional manner., • Check on guests throughout their meal to ensure satisfaction., • Handle cash and credit card transactions accurately. Follow the company's cash handling policies., • Close out all checks at the end of every shift., • Maintain a clean and organized dining area, server stations, and drink stations., • Offer special assistance to patrons with specific needs, such as highchairs for children., • Operate the drink fountain and coffee station. Pick up bar orders from designated areas., • Use the POS system accurately., • Perform side work and side duties as assigned., • Prebus as needed., • Properly open and pour wine at the tableside., • Thank guests for dining with you and invite patrons to return, • Perform daily/weekly/monthly cleaning tasks as needed or directed by the manager., • Adhere to grooming and appearance standards consistently - follow Dress Code., • Promptly address customer service issues and refer to management when necessaryRequirements: