Chattanooga
Job Description Summary: The Restaurant General Manager has overall responsibility for the day to day operations of the assigned restaurant, including: sales building, inventory and labor controls, quality of product and service and sanitation. The Restaurant General Manager directs all activities related to the associates, ensuring their ability to perform as a team and achieve the goals for the restaurant and the brand. Competencies: • Complex problem-solving skills, • Sound judgment and decision making, • Time and Financial Resource Management, • Ability to lead with respect and integrity, • Detail-oriented and organized, • The ability to lead a team and function within a team, • Strong interpersonal and communication skills, both verbal and written, • Maintaining a high performance and accountable culture, • Ability to motivate and empower a team to deliver the best, • Possess strong change management skills, • Self-driven and flexible, • Microsoft Office Suite proficiency Essential Job Functions: • Ensure restaurant achieves both financial commitments and guest satisfaction goals., • Maintain a high energy attitude to motivate associates and satisfy guest needs., • Ensures food, beverage and service quality meet or exceed standards., • Recruit, interview, hire and conduct performance appraisals for associates., • Responsible for development and succession planning for associates., • Provide disciplinary action for associates and terminations, when applicable., • Ensure direct reports perform all assigned job duties in a prompt and accurate manner., • Ensures preparation and submission of all required paperwork, all cash handling procedures are followed, restaurant assets are maintained and controlled, inventories of food/beverage and small wares are controlled, compliance with all local, state and federal laws, as well as compliance with all company policies., • Analyzes systems, procedures and business trends, provides strategic guidance for development and improvement of all restaurant operations., • Ensures a safe working and customer experience environment by facilitating safe working behaviors for all associates., • Other duties, as needed. General Conditions and Physical Demands: • 50+ hours per week (days and hours dependent on business needs, therefore flexibility is required to address urgent matters, as needed), • Lift, move or carry up to 75 pounds, • Bend or twist body, keep and regain balance, kneel, crouch, stoop and crawl., • Repetitive motions, use of hands to handle, control and feel objects or tools, frequent time standing and walking Travel • Occasional travel for off-site meetings Required Education and Experience • High School Diploma or equivalent, • Has a minimum of two (2) years in a leadership role in the restaurant, hospitality or retail industry, with responsibility for both financial outcomes and direct reports. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change, with or without notice.