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  • Compliance Associate (Bilingual Chinese)
    Compliance Associate (Bilingual Chinese)
    hace 5 días
    $22–$25 por hora
    Jornada completa
    Flushing, Queens

    COMPANY OVERVIEW TEAM NY coordinates the delivery of home care services to Chinese-American patients in New York City and Long Island through a network of three Licensed Home Care Service Agencies (LHCSAs): ABI Healthcare, ATD Home Health Agency, and Life Improvement Homecare. TEAM NY is the largest and longest-standing company in this space! We are looking for mission-driven contributors who want to be part of something that matters. ROLE SUMMARY The Compliance Associate supports the Compliance Department with audits, investigations, documentation review, tracking, and follow-up. This role also assists with aide supervision activities, including telephone supervision, coordination of part-time supervisors, and occasional in-home supervision. WHAT YOU’LL DO • Assist with compliance investigations, audits, documentation review, and corrective action follow-up., • Maintain compliance files, trackers, reports, meeting notes, and supporting records., • Review documentation for completeness and follow up on missing or inaccurate information., • Conduct aide telephone supervision and document results accurately., • Follow up on missed calls, incomplete supervision, and unresolved issues., • Coordinate and track assignments for part-time supervisors., • Assist with in-home supervision visits when needed., • Communicate professionally with patients, aides, families, and internal teams., • Escalate compliance concerns, patient issues, aide issues, or documentation problems., • Maintain confidentiality and perform other assigned compliance duties. WHAT YOU’LL BRING • At least one year of home care experience is required., • High school diploma required; bachelor’s degree preferred., • Prior experience in compliance, auditing, healthcare, home care, coordination, or administrative support preferred., • Strong communication, organization, documentation, and follow-up skills., • Detail-oriented and able to manage multiple priorities., • Proficient in Microsoft Office., • Mandarin and English required; Cantonese pref WHY JOIN TEAM NY • Growth: Be at New York’s fastest growing agency and part of a National Network., • Impact: Help seniors receive reliable, consistent care in their homes., • Community: Work with a close-knit team that values empathy, respect, dignity, and friendship. Pay: $20.00 - $24.00 per hour Benefits: • 401(k), • Health insurance, • Paid time off Language: • Chinese (Required) Ability to Commute: • Flushing, NY 11354 (Required) Work Location: In person

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  • Front Desk Associate - FLUENT IN KOREAN & ENGLISH
    Front Desk Associate - FLUENT IN KOREAN & ENGLISH
    hace 1 mes
    Jornada completa
    Bayside, Queens

    We are seeking an energetic and organized Front Desk Associate FLUENT IN KOREAN & ENGLISH to be the welcoming face of our office. *Ideal schedule would be Monday to Friday 9:00am-5:00pm.* In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive attitude, strong organizational skills, and ability to multitask will help create a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop office management skills while contributing to a dynamic team. Duties Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Answer multi-line phone systems efficiently, directing calls with professionalism and courtesy Manage appointment scheduling and calendar coordination Handle data entry, filing, and document proofreading to maintain accurate records and correspondence. Assist with clerical duties including typing, photocopying, and organizing files for easy retrieval Provide excellent customer support by addressing inquiries via phone or email with clear communication and positive attitude Qualifications Proven office experience with strong computer literacy Bilingual abilities required Previous experience as a dental or medical receptionist or personal assistant is beneficial but not required Join our team as a Front Desk Associate where your enthusiasm and dedication will make a meaningful impact every day! This role offers valuable experience in office management while fostering a welcoming atmosphere for all visitors and staff. We are committed to supporting your growth through a positive work environment that values professionalism, efficiency, and excellent customer service. 함께 즐겁게 일할분 모십니다. Pay: $18.00 - $23.00 per hour Work Location: In person

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