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  • Front Desk Receptionist - Mandarin/Chinese Speaking
    Front Desk Receptionist - Mandarin/Chinese Speaking
    2 months ago
    Full-time
    Manhattan, New York

    Company: ACA Acupuncture & Wellness Location: 613 W 169th Street, New York, NY, 10032 Summary: We are the largest acupuncture franchise in NY. We are currently seeking a personable, highly organized, and professional Front Desk Receptionist to serve as the first point of contact for our patients. In this key role, you will be instrumental in delivering a positive and welcoming experience to all who engage with our organization. The ideal candidate will possess excellent communication, interpersonal, and problem-solving skills. Initial training will take place at 613 W 169th Street, New York, NY 10032. Following the training period, the position will be based at our new location near Union Square. Responsibilities: • Greet and welcome visitors, providing a positive first impression., • Answer and direct phone calls, taking messages as needed., • Manage the front desk area, keeping it clean and organized., • Schedule appointments and manage calendars., • Handle incoming and outgoing mail and packages., • Provide general administrative support to staff., • Assist with basic data entry and record keeping., • Handle inquiries and resolve issues effectively., • Must speak Chinese and English, bilingual, • Strong communication skills to effectively interact with clients and team members, • Proficient in computer skills and office management, • Experience with multi-line phone systems and customer service, • Familiarity with Microsoft Office and Google Workspace, • Excellent organizational and time management abilities, • Clerical experience, including data entry and filing, • Bilingual candidates are encouraged to apply

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  • Front of House Manager
    Front of House Manager
    2 months ago
    $80000–$95000 yearly
    Full-time
    Manhattan, New York

    Job Summary We are looking for a highly personable and attentive Front of House Manager whose primary focus is the customer experience, ensuring every guest feels welcomed, valued, and completely satisfied. While your main priority is being the dedicated, visible face of our establishment, you will also be responsible for essential administrative duties, specifically staff scheduling and communication. If you are someone who genuinely enjoys connecting with people and is organized enough to manage a smooth schedule, this is the perfect role for you. Core Focus: Guest Experience (Approx. 80% of Role) Your primary duties revolve around direct customer interaction and ensuring a seamless, positive visit for all guests: • Guest Relations: Be a constant, visible presence on the floor. Greet guests warmly, manage the flow of seating, and personally check on tables throughout their meal to ensure satisfaction., • Proactive Service: Anticipate customer needs before they are voiced (e.g., offering an extra drink, clearing a small item, or noticing a slight delay)., • Issue Resolution: Handle all customer complaints or concerns immediately and effectively with empathy, grace, and professionalism, turning a potentially negative experience into a positive one., • Environment Check: Continuously monitor the atmosphere—lighting, music, cleanliness, and overall energy—making sure the environment contributes positively to the guest experience., • Staff Support: Act as a communication bridge, quickly relaying critical information, special requests, or urgent table needs to the service staff or kitchen., • Administrative and Communication Responsibilities (Approx. 20% of Role), • These duties ensure the team is prepared to deliver excellent service:, • Staff Scheduling: Create, manage, and post the weekly staff schedule efficiently, ensuring proper coverage for all shifts while controlling labor costs., • Required App Proficiency: Must be experienced and proficient in using the Sling scheduling application for all scheduling tasks., • Team Communication: Ensure the finalized schedule and any urgent shift changes are promptly posted to the designated employee group chat platform., • Time-Off Management: Review and approve/deny time-off requests based on operational needs and staffing levels., • Qualifications, • Proven Experience: Minimum of [X] years of experience in a high-volume, customer-facing role, preferably in hospitality or a similar service industry., • Sling Proficiency is a Must: Demonstrated experience creating and managing schedules using the Sling scheduling application., • Tech Savvy: Comfortable using group communication platforms (like WhatsApp, Slack, etc.) to share information with staff., • People-First Attitude: An absolute passion for customer service and a natural ability to connect with diverse personalities., • Communication Skills: Exceptional verbal communication skills; the ability to speak clearly, listen actively, and respond professionally under pressure., • Does this updated description accurately reflect the balance between customer care and administrative duties you're looking for?

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  • Licensed Mental Health Counselor – Virtual/Telehealth
    Licensed Mental Health Counselor – Virtual/Telehealth
    2 months ago
    $50–$80 hourly
    Part-time
    Eltingville, Staten Island

    Position Overview As a Virtual LMHC, you will provide client-centered, evidence-based therapeutic support via secure telehealth platforms. You’ll work remotely, delivering individual (and potentially group or family) counseling to diverse clients. The role emphasizes strong clinical skills, virtual communication proficiency, documentation accuracy, and maintaining professional licensure/ethical standards. Key Responsibilities • Conduct initial intake assessments, clinical evaluations and diagnoses as needed (via video/phone)., • Develop individualized treatment plans, set goals with clients, monitor progress, and adjust plans accordingly., • Provide therapy sessions (individual, couples, family, or groups) using evidence-based modalities (e.g., CBT, DBT, ACT, trauma-informed care) in a virtual setting. (Telehealth.org), • Maintain accurate and timely clinical documentation in a HIPAA-compliant electronic health record (EHR) or telehealth platform. (Telehealth.org), • Collaborate with other clinicians, psychiatrists (when applicable), case managers or referral services to ensure continuity of care. (Telehealth.org), • Uphold professional licensure standards, confidentiality, ethics, and virtual best practices., • Optionally: participate in team meetings, supervision/consultation sessions, continuing education, quality improvement initiatives. Required Qualifications • Master’s degree in Clinical Mental Health Counseling, Counseling Psychology, Marriage & Family Therapy, or a related clinical field., • Active, independent LMHC or LPC licensure in state of practice (or multi-state licensure, depending on organization)., • Proficiency using technology: high-speed internet, webcam, private/quiet workspace, experience (or comfort) with telehealth platforms, EHRs, documentation systems., • Strong interpersonal, communication, and relational skills; ability to engage clients virtually and build rapport., • Experience or comfort with evidence-based treatment modalities and working with a diverse client population, including issues such as anxiety, depression, trauma, substance use (depending on role). Work Environment / Schedule • 100 % remote (work from home) via secure telehealth platform., • Flexible schedule (many virtual roles allow part-time, full-time, choose your own hours) but may require some set hours (e.g., evenings) depending on client population. (College Recruiter), • Must ensure a confidential workspace, reliable internet connectivity, and ability to maintain professional boundaries in a virtual setting., • Occasional team meetings, supervision, or training sessions via video conference. Compensation & Benefits • 1099 employment, • Salary/hourly rate varies depending on experience, licensure, and number of hours., • Administrative support for billing, client referrals, credentialing may be provided by employer/telehealth vendor.

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