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Description Position Overview: The Life Coach at Lee Goodwin Residence provides comprehensive case management, outreach, and counseling to the residents at our supportive housing facility for young adults aging out of foster care between the ages of 18-28 year olds. The Life Skills Coach will provide referrals to: education and career programs such as: HSE, Vocational Training, Employment, and Internships. As well as: Substance Abuse Treatment, and Mental Health Services. Salary: $48,000 to $52,000 (base salary commensurate with education, training and related work experience) Responsibilities: • Conduct a comprehensive intake assessment for all new residents and review the agency’s policies and procedures with them. Develop treatment plan for all residents. Monitor clients’ emotional, social and physical well-being, as well as their progress • Maintain concise and accurate resident files in Salesforce database • Monitor residents’ medication • Provide residents with necessary referrals, including emergencies such as hospitalization, detox, etc. Inform residents about on- site, agency and community resources that are available to them. • Participate in case conferences, staff meetings and training sessions and represent the agency at assigned meetings and conferences. • Input data in Salesforce data base daily for all of the residents. • Attend professional development trainings, supervision meetings, case conferences, and staff meetings. • Provide monthly statistical reports on time and accurately. • Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance. • Assist residents in the planning, prioritizing and long-term goals and short-term goals. • Maintain and oversee documentation of case files for compliance with regulatory agency. Qualifications: •Master's Degree preferred, Bachelor’s Degree in Social Work, Psychology, Sociology, or Human Services or related field with two to five years experience. •Previous experience in the following areas: mental illness, substance abuse, housing, health, entitlements, workforce, and formerly incarcerated. •Qualified candidate must have a strong understanding of the developmental needs of young adults, sensitivity to ethnic and cultural diversity, and knowledge of and commitment to working from a strength-based perspective. •Applicant must have excellent written and verbal communication skills, as well as strong computer skills. •Bi-lingual (Spanish) a plus Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
We are professional, customer-centric, and rewarding. Our work environment includes: Growth opportunities Regular social events Flexible working hours Summary: Silver Lining Home Care Agency is seeking to hire a Marketing community outreach representative to promote and build our company. The marketing representative will be responsible for establishing, maintaining, and strengthening relationships on the field with new and existing referral sources. The Marketing representative will work in the community to generate quality leads for Home Care service. This includes all lines of business, including Medicaid, private pay, and other insurances. Duties: Conduct sales and marketing activities to promote our organizations division and services. Plan and execute event marketing strategies to increase brand awareness Engage with potential customers through public speaking and presentations Communicate effectively to educate customers about product features and benefits Provide exceptional customer service by addressing inquiries and resolving issues Conduct market research to identify target demographics and develop marketing campaigns Perform product demonstrations to showcase the value and functionality of products Generate community referrals to meet company goals. Obtain referrals from new and existing referral sources. Build, develop, and maintain relationships with current and new referral sources. Research and participate in health and wellness fairs throughout New York City. Attend community events. Building relationships, receiving referrals and promoting our agency with hospitals, Nursing homes, Community organizations, clinics, and physician practices. Follow up on leads and referrals from caregivers, family members and other sources. Responsible for submitting weekly reports to management. Skills: Strong sales skills with the ability to persuade and close referrals Excellent communication skills, both verbal and written Public speaking abilities to engage and captivate audiences Customer service-oriented mindset with the ability to build rapport with customers Knowledge of marketing principles and strategies Ability to adapt to changing market trends and consumer preferences Qualifications: Associate Degree in Marketing Marketing role requires traveling within Nyc must have a vehicle. Bilingual (preferred)
Summary: The LPN will work under the supervision of a registered nurse and program director to conduct health screenings, health monitoring and general health services for clients enrolled in our PREP Center program. This is a 20 bed medically monitored withdrawal and stabilization program. Responsibilities: Conduct onsite health services in a 24 hour, 7days week residential facility. Ensure health services are provided in accordance with regulatory and agency requirements. Health Monitoring pre-admission and ongoing withdrawal symptoms and health screenings. Communicate client information with RN and Intake staff on assessment results. Conduct admission clinical health screening and/or health evaluations and follow-up withdrawal symptom screening; consult with RN/MD for admission decision. Communicate to MD all client medical concerns and health referral needs. Document all clients' services in the electronic health records in a timely manner in compliance with Medicaid billing, OASAS/DOHMH, and other regulatory requirements. Provide Basic wound care including cleaning arid bandaging injured areas. Conduct and record client daily vital such as blood pressure, temperature, and weight. Report all high results to RN. Conduct monitoring of health indicators identified through a physical examination and/medical or other health screening. Administers and monitors client daily medication as prescribed by a physician. Orders medication prescriptions and logs in medication records as required. Giving injections of medication. Ensure proper medication storage and safety, conduct injections, update and maintain client injection episodes in the medication logbook. Conducts and logs daily medication, laboratory refrigerator, and other temperatures as required. Conduct smoke cessation sessions and monitor client use of NRT supports. Conduct small group health sessions and focus on 1) educating clients on medication and treatment compliance strategies, 2) educating clients on disease/health disorders, 3) providing smoke/tobacco cessation interventions/education. Conducting intermittent health screenings to measure changes in health status/indicators. Qualifications: Valid LPN Licensed by NYS Department of Education. Licensed Practical Nurse with at least two years post-licensure providing nursing care in hospital and/or clinic setting. Working knowledge and experience working with substance-using clients and clients with co-occurring disorders. Experience conducting health screenings in mental health, health, and substance abuse areas. Experience conducting group health education sessions. Familiarity with trauma-informed environments. Experience with clinical documentation, use of electronic health records systems, and Medicaid billing procedures needed.
SUMMARY:Program Supervisor for an OASAS licensed 822 clinic. Responsible for some managerial and all clinical operations of the clinic.Knowledge and experience with OASAS 822 Regulations out-patient operations.Assist with ensuring that all programmatic goals are being achieved including but not limited to revenue generation and all fiscal goals, units of service, census size, staff productivity, etc.Work with Billing Team to ensure that all revenue generating goals are being achieved including correct and timely documentation by staff and oversight of clinic specific client entitlements.Maintain and develop the clinic services, within OASAS guidelines, to not only meet the current client needs but to also assist with the growth of the program and the increase of the census.Coordinate with other programs within the agency as well as outside service providers to create referral services into the clinic as well as to foster good relations.Review and audit of clinical records to include chart completeness and quality of service delivery.Ensure that all documentation meets OASAS and OMIG requirements.Review, approve and sign all recovery treatment plans in a timely manner.Complete all service tracking forms to monitor staff productivity and ensure that levels of service are met.Provide administrative oversight to the program including management of staff time and attendance in Paycom, petty cash accounts and metro card accounts.Supervise clinical staff including individual and group supervision of substance abuse counselors, peers and task supervision of interns.Assign cases; ensure proper workflow, and monitor caseload size. Ensure all client enrollment is kept up to date in the agency EHR.Carry a small caseload, if necessary, and provide client services when necessary to ensure services are not interrupted.Assist with the reporting and action of any Human Resource issues as needed; including onboarding of new staff, engaging in HR guidance process, staff evaluations, as well as ongoing staff development training.Qualifications:Bachelor’s Degree with CASAC-Advanced required. Appropriate Master’s level degree with a CASAC-t accepted as well.Experience working in an OASAS 822 program is needed.A minimum of 2 years of supervisory experience is preferred.Must have exceptional communication skills both orally and in writing, as well as excellent computer skills.Must be able to navigate and work within an Electronic Health Records system (EHR).Flexible work schedule available including a hybrid schedule which includes at least 1 day to work from home.
Summary: The housing Specialist is responsible for assisting and supporting clients in housing resources, benefits, and placement through the entire treatment experience from admission to discharge; Connects and engages the client to housing resources and support services to aid continuity of care and self-sufficiency post-discharge, monitors the course of treatment for each client in a pro-active manner to minimize the barriers that might compromise the client's treatment and post-treatment living environment. This position requires a strong knowledge of appropriate personal and clinical boundaries, a consistently positive attitude, and the ability to deal with difficult, uncertain, and stressful situations in a positive manner. Provides direct housing casework services to clients living with substance abuse histories in our inpatient substance abuse rehabilitation program. Responsibilities: Conducts client housing needs and risk assessment to determine client housing histories and requirements needed during treatment and post-treatment. Collects client data and connects the client to housing entitlements; follow-up with processing and approval for housing readiness Conducts housing services orientation and referrals. Meet with clients on caseload according to regulations and policy to identify client housing needs and progress towards meeting housing goals. Assist client with creating an individualized housing case management plan that will outline the client's goals and housing objectives, as part of the multidisciplinary team. Conducts individual and group services in accordance with a treatment plan including housing options, housing entitlements, benefits, and community resources. Assist with client crisis; communicates with managerial, clinical, and support staff when clients' needs demand additional monitoring or attention when experiencing a crisis, etc. Ability to redirect and de-escalate crisis situations, conduct emergency management, and has an understanding of proper emergency procedures. Document all client care in EHR and records/reports all client/staff incidents as required. Meets with the client according to the care plan to review and discuss discharge plans, continuing care, and community resources needs (continued treatment, entitlements, housing, etc.) Create community housing and entitlement resource banks, make client referrals, and follow up on all referrals. Escort client to appointments as needed. Conduct post-discharge follow-up and document all in the client record and reporting forms. Maintain the charts of clients in accordance with OASAS and agency requirements; Participate in weekly Clinical Team Meetings. Qualifications: Bachelors Degree in social services, counseling, or related area required. Housing case management experience needed. Minimum of two years housing case management experience working with the substance abusing and/or homeless populations preferred. Bilingual Spanish/English preferred. Must have exceptional communication skills both orally and in writing, with individuals and groups regarding confidential and sensitive issues.