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Service Manager Description We are quickly growing & hiring in both Manhattan & Brooklyn! ***Please note that this is a tipped position with a base rate of $18 + an additional $3 - $5 in tips/hour depending on location. (Total Compensation = $21 - $23)*** Springbone Kitchen is looking for ambitious Service Managers to join our growing team! Our ideal candidates have previous experience as a supervisor and are trust-worthy, responsible, and reliable. The Service Manager position is an exciting opportunity to show us your managerial skills & grow within the company. We look forward to meeting you! About Us: Springbone Kitchen is a quick-service restaurant company with 7 locations in Manhattan, Brooklyn & NJ. We value human health, animal welfare, & sustainability. We are passionate about serving high-quality and affordable bowls, bone broth, smoothies, baked goodies, & more! Our Team takes the sourcing of both our ingredients & team members very seriously. We believe that great leadership begins with transparency, open communication, & mutual respect. What We Are Looking For: - MUST have a NYC Food Handlers License or be in the process of obtaining one (ServeSafe Certifications are a plus, however, they do not meet this requirement.) - Experience as a Supervisor or Manager - A positive, energetic, & uplifting management style - A trustworthy, responsible, & reliable leader - Well-adapted to fast-paced counter-service restaurant environments - Ambition to take on more responsibility and be considered for further management roles - 1+ years of restaurant experience preferred - Flexible availability preferred What We Offer: - Unlimited Growth (More than half of our General Managers & Corporate Team began as Team Members/Service Managers!) - Consistent Schedule based on availability - Reasonable Hours of operation to limit early-morning or late-night commuting (Store Hours: 10:30am-8:30pm -- Working Hours: 9am-10pm) - Paid Breaks - Free Meals - Paid Training - Flexible Schedule - Paid Sick & Family Leave - Paid Jury Duty Leave - Free Uniform - Over-Time Pay What A Great Service Managers Do: - Take full ownership of the team & restaurant when GM is away - Provide outstanding customer service & hospitality to our guests - Ensure fantastic food quality - Train & motivate our team members to ensure a positive & friendly work environment - Ensure that our team is upholding NYC health & safety guidelines - Learn all the moving parts of the restaurant including all stations (bowls, broths, register, dish, prep) - Maintain a clean work environment with the help of fellow managers & team members - Place orders, take inventory, perform tasks to help the next shift get ahead - Professionally handle customer complaints & concerns - Continue learning and developing skills to fill future open AGM & GM positions Job Types: Full-time, Part-time Pay: $18.00 - $23.00 per hour Expected hours: 25 – 40 per week Benefits: Employee discount Flexible schedule Food provided Paid training Schedule: Day shift Evening shift Monday to Friday Night shift Weekends as needed Experience: Management: 1 year (Required) Restaurant: 1 year (Required) License/Certification: Qualifying Certificate in Food Protection Card (Required) Ability to Relocate: New York, NY 10010: Relocate before starting work (Required) Work Location: In person

Are you a go-getter with a passion for sales? Do you thrive in a fast-paced environment and enjoy building strong relationships with customers? If so, we have the perfect opportunity for you! We are searching for motivated individuals to join our team as Entry Level Sales Representatives. This is your chance to kick-start your career in sales and unleash your potential with a company that values your hard work and determination. Why Join Us? 1️. Growth and Development: We believe in investing in our team members and providing the resources and support necessary to foster personal and professional growth. You'll have access to comprehensive training programs and mentoring opportunities to help you excel in your role and advance your career. 2️. Lucrative Compensation: As an entry-level sales representative, you'll enjoy a competitive base salary with the potential to earn uncapped commission. Your hard work will be recognized and rewarded, allowing you to increase your earnings based on your performance. 3️. Exciting Industry: Our company operates in a dynamic industry with a diverse range of products/services. You'll have the opportunity to work with cutting-edge solutions, collaborate with top-notch professionals, and stay ahead of the market trends. 4️. Team Environment: We foster a supportive and collaborative work culture where teamwork is celebrated. You'll be surrounded by talented individuals who will inspire and motivate you to reach new heights. 5. Travel Opportunities: We firmly believe that travel broadens the mind and enhances professional development. As an Entry Level Sales Representative, you'll have the chance to travel to various locations, attending conferences, industry events, and meetings with clients.

What you’ll do as Implementation Manager: - Conduct Live Cyber Health implementations - these are a core interaction for our Members outside of our family of apps. Implementing a password manager, hardening an iPhone and other security and privacy-focused service appointments via Zoom. The team will train you on the workflows and mastery will be expected. We believe that preparation is the key to success and expect you to prepare for each implementation ensuring a personalized and smooth member experience. Efficient and thorough follow up with the Member, documenting what was completed and any changes to the workflow (i.e. new settings or other changes) is also expected. - Execute Asynchronous Cyber Health Workflows - In addition to 1:1 time with Members, there are ways to increase Members’ Cyber Health in asynchronous ways. Executing our workflows to blur a home on Google Maps, opting out of marketing databases, leveraging our Monitor program to send custom alerts will all be within scope. As our knowledge base grows and threats evolve, we are never static. We will add new workflows and you will be responsible to execute those new workflows. - Care Planning and Presentations - each Member has a personalized Care Plan, a prioritized list of proactive, risk-reducing workflows on which the team will execute. This includes usage of our apps, implementations, asynchronous workflows and more. The art of personalizing each Members’ experience to ensure they are getting targeted risk reduction in a manner they prefer is critical. You wouldn’t inject diabetes medication into a patient without diabetes who was scared of needles. In addition to executing on this Care Plan, every 12 months we prepare presentations to review Cyber Health improvements and what to expect in the year ahead. You will be responsible for executing those Care Plan assets. About you - ‘Cyber Health first’ - you already make decisions with Cyber Health in mind. You think about cyber security, privacy, and digital hygiene as you interact with others and navigate the online world throughout the day. - Startup mentality - Startups are underdogs and being an early employee in a start-up company is hard. Hard work, agility and scrappiness are necessary conditions to achieve the impossible. You are a self-starter and are self-motivated. - Super organized - startups are in constant growth mode, putting out fires left and right. You are detail oriented and can remain organized as a calm in the storm. - Technical support background - You have worked in a technical customer service oriented role where you interacted with your clients as you worked toward issue resolution. Maybe you did that as part of a helpdesk, IT support, or a consumer technology support related position. - Empathy for others - you enjoy resolving technical issues for others and have empathy for people with less technical skills than yourself.