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Job Description Job Summary: To ensure customer requests are filled in a timely, accurate, and friendly manner in the standard set forth by Wilson Air Center. A high regard for customer service for the flight crews and passengers of privately owned aircraft must be maintained. Job Duties Performs all duties associated with day to day activities of the front counter to include: • Acknowledge all pilots or customers upon entering or leaving facility, • Ensure ramp access security, • Take fuel and service requests, • Ensure all requests are completed, • Close service orders to include payment via credit card, cash, or check, • Know and understand Wilson Air Center discounts and pricing, • Procure rental cars, hotel accommodations, and catering for pilots, flight crews, and customers, • Take customer requests via internet, phone, and airinc, • Verify information in the FBO Manager system upon arrival or departure, • Maintain a clean working environment, • Responsible for courtesy bar including making sure that coffee, tea, and supplies are available at all times, • Maintain a professional environment including a professional appearance and attitude Additional duties to include • Housekeeping duties, • Uplifting gallons for special giveaways Physical Demands and Work Environment Must be able to lift and carry 70-lbs from floor to waist level or higher on a continuous basis if required; able to perform repetitive tasks and motions, including bending at the waist and knees, standing, sitting, squatting, kneeling, crawling, and twisting for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position; ability to wear PPE (personal protective equipment) such as ear protection, safety glasses, gloves, high visibility clothing when required. This is an airport environment with duties both indoor and outdoor. Must be able to withstand extreme outdoor weather conditions and extreme temperature ranges will be encountered. Requirements and Qualifications Must be 18 years of age or older; high school diploma or GED; valid driver's license; pass pre-employment and random drug screens; able to pass extensive 10 year background check. Must be people oriented; highly motivated with positive attitude; adhere to company policy; work effectively under time constraints; must be able to work varied hours including night, weekends, and holidays, must be able to stay late for irregular operations; must be able to stand for [prolonged periods of time; must be able to attend required training; must have computer experience; must have basic math skills to add, subtract, and convert gallons into pounds; must be able to effectively communicate (read, write, speak) in English. A minimum of one (1) year Customer Service experience/training is required. Face to face customer interaction and prior FBO experience preferred. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Airline Customer Service Representatives - IAH Airport. Hallmark is now hiring friendly, fun, and professional customer service agents to provide exceptional service to our domestic/international airline(s). Hallmark Aviation Services is the emerging force in "Above-The-Wing" airline passenger handl

Join our team as a Airport Customer Service Rep, where you will learn company products and services to better assist others, coordinate with other departments when needed, and help organize and maintain a tidy workspace. Additional duties include manage simple records and enter information accuratel

Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to international airlines at Houston International Airport (IAH). Airline Customer Service Representative at Houston International Airport (IAH) - $15/hr. We invite you to apply an

Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to international airlines at Houston International Airport (IAH). Airline Customer Service Representative at Houston International Airport - IAH (PM/Evening Shift) - $15/hr. Learn

As a Airport Customer Service Agent, you will be responsible for supporting airport operations and passenger services, including: assist passengers with check-in and boarding processes.

Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at Houston International Airport (IAH). You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the

Airline Customer Service Supervisor in IAH Airport. Hallmark Aviation Services is seeking a Supervisor for an International Airline in George Bush Intercontinental Airport, TX (IAH). Excellent focus on Customer and Client satisfaction.

Be part of our company as a Airport Customer Service Rep, where you will support returns and exchanges in a timely manner, respond to questions by phone, email, or in-person, and learn company products and services to better assist others. Additional duties include manage simple records and enter in

In this role, the Airport Customer Service Rep, where you will coordinate with other departments when needed, assist with packaging, labeling, and preparing items for delivery, and respond to questions by phone, email, or in-person. Additional duties include provide friendly assistance to customers

Airline Customer Service Supervisor in IAH Airport. Hallmark Aviation Services is seeking a Supervisor for an International Airline in George Bush Intercontinental Airport, TX (IAH). Excellent focus on Customer and Client satisfaction.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. Ability to listen to and understand customer needs.

Customer Service Representative. Prior experience in a pharmacy or healthcare customer service environment. A commitment to continuous learning and a passion for delivering exceptional service to our customers.

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requirements; Research customer issues and work

Mohawk Industries - - Responsibilities: Wait on customers and prepare sales slips; Produces daily sales reports; Performs various warehouse duties such as pulling/assembling customer orders and inventory stock checks; Performs receiving duties and operating forklift equipment; Maintains a clean and

Airport Terminal Services - - Responsibilities: Guide inbound/outbound airplanes to and from the gate; Transport, load/unload, sort and transfer passenger baggage, cargo, and mail material; Safeguards customer baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction; Operat

Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing loans and payments, and maintaining regular communication with customers regarding their accounts. Customer Service Repre

As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to e