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  • FOH Manager - NYC
    FOH Manager - NYC
    2 days ago
    $70000–$80000 yearly
    Full-time
    Manhattan, New York

    JOB DESCRIPTION | RESTAURANT MANAGER FOH Are you ready to lead where every shift feels like a celebration? At Rosa Mexicano, we blend the vibrant spirit of Mexico with elevated dining and unforgettable hospitality. We're looking for a passionate, driven Operations Manager who believes great restaurants are built on people, pride, and performance. This is more than a management job — it's your chance take ownership of your business, lead a team with heart, and deliver Warm Latin Hospitality while maximizing results. Bring your leadership, hospitality instinct, and entrepreneurial mindset — we'll provide the platform and tools. WHY YOU'LL LOVE WORKING WITH US • A culture rooted in Passion, Respect, Integrity, Determination, Excellence, • Real ownership mentality — lead your restaurant like it's your own, • Strong bonus potential tied to sales, guest experience, and profitability, • Dining discounts for you (and your favorite people!), • Health & commuter benefits, • Career growth across our Rosa Mexicano family WHAT YOU'LL DO Lead With Hospitality • Create regular guests — you are the tone-setter for Warm Latin Hospitality, • Coach your team to anticipate guest needs and create unforgettable moments, • Handle guest feedback with care, urgency, and grace, • Ensure our brand story — from Chef Josefina Howard's legacy to our tableside guacamole — is alive in every shift Own Your Business • Drive sales through smart floor leadership, upselling culture, and local store marketing, • Manage labor, scheduling, and productivity to hit financial targets, • Monitor PMIX, check averages, and guest counts to grow revenue, • Control costs while protecting quality Build & Develop Your Team • Recruit, hire, and train FOH team members with RM standards, • Lead inspiring pre-shifts and ongoing training, • Coach Salesmanship daily, • Foster a culture of accountability, teamwork, and celebration, • Recognize great performance — because appreciation drives retention Execute With Excellence • Maintain service steps, sanitation standards, and DOH compliance, • Ensure clean, organized dining rooms and bars — never walk past a napkin, • Communicate constantly with BOH and bar teams, • Protect brand standards for food, beverage, and presentation, • Lead responsible alcohol service Skills & Qualifications • 2+ years restaurant management experience preferred, • Strong knowledge of restaurant financials (labor %, COGS, PMIX, P&L basics), • Excellent communication and leadership skills, • Comfortable in a fast-paced, high-energy environment, • Experience with POS & scheduling systems (Toast, Harri/7Shifts, Restaurant365 a plus), • Flexible schedule — evenings, weekends, holidays, • Ability to stand/walk for extended periods, • Ability to lift up to 40 lbs, • Comfortable working in both dining room and bar environments Benefits • Competitive salary + performance bonus, • Health, dental, vision options, • Paid time off, • Dining discounts, • Career growth opportunities across Rosa Mexicano

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  • Bartender
    Bartender
    7 days ago
    Full-time
    Manhattan, New York

    We are seeking a passionate and professional Bartender to craft exceptional beverages for both bar and restaurant guests, supporting our dynamic beverage program. The ideal candidate will engage with guests to understand their preferences, make thoughtful recommendations, and ensure a memorable experience. We offer an inclusive and collaborative work environment, and opportunities for growth within our organization. If you have a passion for hospitality and enjoy working in a fast-paced, customer-focused environment, we would love to hear from you! Key Responsibilities • Prepare beverages for bar and restaurant guests with precision and enthusiasm, • Engage with guests, provide outstanding service, and utilize beverage offerings to drive engagement and loyalty, • Assess guest preferences and make tailored recommendations, • Maintain comprehensive knowledge of food and beverage menus, including allergens and modifications, • Restock and maintain bar inventory and supplies, • Ensure all orders are placed promptly and accurately into the POS system, • Verify guest identification to ensure legal alcohol consumption, • Comply with all local and state food safety and alcohol service regulations, • Monitor alcohol consumption and follow responsible service procedures, including refusing service when necessary, • Collaborate with team members to ensure seamless service operations, • Maintain a clean, organized, and fully stocked bar for efficient service, • Process all guest payments accurately, • Accurately record tips in accordance with restaurant policies and legal requirements, • Comply with local, state, and restaurant regulations regarding alcohol sale and service Qualifications • Minimum of 2+ years of bartending experience, • Prior high-volume and fine dining experience a plus, • Expertise in spirits, wine, beer, cocktails, and mixology, • ATAP/TIPS Certification preferred, • Proficiency in Toast POS system, • Strong understanding of restaurant etiquette and sequence of service, • Knowledge of health and safety regulations, including allergy protocols, • Exceptional customer service and problem-solving skills, • Ability to thrive in a fast-paced, team-oriented environment, • Availability to work a flexible schedule, including nights, weekends, and holidays Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Compensation Details • Compensation: $17.00 per hour, plus tips , Tip Credit Laws applicable, • Schedule: Full-time and part-time positions available, • Benefits & Perks: Paid Sick Leave, Employee Discounts Additional Information This job description is intended to outline the general nature and responsibilities of the role. Duties and responsibilities may evolve based on business needs, and management reserves the right to modify job duties as necessary. Norte Restaurant is an equal opportunity employer committed to fostering an inclusive work environment.

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  • Deli Worker
    Deli Worker
    21 days ago
    Part-time
    Williamsburg, Brooklyn

    For morning shift 7am-1 pm 7 days mon to sun Job Summary Join our vibrant team as a Deli Worker and become a vital part of delivering fresh, delicious food and exceptional customer service! In this energetic role, you'll be responsible for preparing a variety of deli items, managing customer orders efficiently, and maintaining a clean, organized workspace. Your enthusiasm and attention to detail will help create a welcoming environment where customers feel valued and satisfied. Whether you're slicing meats, assembling sandwiches, or operating POS systems, your contribution will ensure smooth daily operations and memorable shopping experiences. Duties Prepare and assemble deli products including slicing meats, cheeses, and preparing salads or sandwiches with precision and care Operate POS systems such as Aloha POS and NRS POS to process retail sales transactions accurately and efficiently Manage food service customer orders by providing friendly assistance, upselling products, and ensuring timely delivery Maintain cleanliness and sanitation standards in the deli area, including food handling, workspace organization, and equipment cleaning Operate kitchen equipment safely, including slicers, ovens, refrigerators, and other food preparation tools Handle cash register operations with accuracy while processing cash transactions and managing cash handling responsibilities Support food safety management practices by adhering to sanitation protocols and proper food handling procedures Experience Previous experience in food preparation or quick service & fast food restaurant environments is highly preferred Familiarity with POS systems such as Aloha POS or Micros POS is advantageous Strong customer service skills with the ability to upsell products effectively Experience in retail sales transactions and cashiering enhances your ability to excel in this role Knowledge of food safety standards, sanitation practices, and proper food handling techniques is essential Ability to manage time efficiently in a fast-paced environment while maintaining attention to detail Basic math skills for cash handling, processing transactions, and inventory management are required Join us in creating a lively atmosphere where quality food meets exceptional service! This paid position offers an exciting opportunity to develop culinary skills while contributing to a dynamic team dedicated to customer satisfaction. If you’re passionate about the food industry, thrive in fast-paced settings, and enjoy engaging with people, we want to hear from you! Pay: $16.00 - $17.00 per hour Work Location: In person

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