101 Best de amazon delivery Jobs in West Covina, California (enero 2026)

Operations Systems Specialist

hace 2 meses

Baldwin Park

Job Description The Operations Systems Specialist is responsible for managing the complete end-to-end order lifecycle while ensuring data accuracy, system performance, and operational efficiency across backend retail portals and internal platforms. This role will take ownership of backend data exchange, product and customer portal management, freight order processing, and analytics-driven problem solving. The position supports the creation and optimization of SOPs and plays a key role in driving process improvements that reduce errors, streamline workflow, and enhance operational visibility. Essential Functions/Responsibilities: Operational & Data Ownership • Manage the complete end-to-end order processing workflow, proactively identifying and resolving operational issues to ensure accuracy, efficiency, and customer satisfaction, • Own the accuracy, setup, and ongoing performance of backend retail portals, including monitoring data syncs, troubleshooting errors, and coordinating fixes., • Serve as the primary point of contact for backend product catalog updates, customer system data setup, and portal-related inquiries., • Manage backend data exchange and maintenance across all systems that support order flow, product inventory, and customer portals., • Assist in product creation and maintenance across systems (BC, DB, Partner Portals)., • Develop and maintain Excel-based reporting tools and dashboards to track order accuracy, inventory variances, freight activity, and logistics KPIs., • Manage end-to-end processing for all freight orders, including Amazon FBA shipments., • Manage claims, disputes, and inquiries related to wholesale and LTL shipments., • Investigate and resolve inventory discrepancies to ensure data integrity., • Assist in the development, documentation, and continuous improvement of Standard Operating Procedures., • Provide reliable backup coverage for order processing functions to ensure workflow continuity., • Assist in warehouse operations-including receiving, loading, picking, packing, and shipping-as needed., • Strong proficiency in Microsoft Excel, including formulas (VLOOKUP/XLOOKUP), pivot tables, conditional logic, and data validation., • Proficient with Google Suite, Microsoft Office, or related software., • Ability to analyze data, identify trends, and make data-driven recommendations., • Ability to manage and navigate multiple backend systems and portals with high attention to detail and data integrity., • Excellent organizational skills and attention to detail., • Excellent verbal and written communication skills., • Strong analytical and problem-solving abilities., • Ability to maintain confidentiality at all times., • High school diploma or equivalent preferred, • 2+ years of backend retail portal management experience required., • 2+ years of Microsoft Excel formula and data analysis experience required., • Prolonged periods sitting at a desk and working on a computer, • Must be able to lift up to 60 pounds without assistance several times throughout the day E-Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin, or any other characteristic protected under applicable federal, state, or local law. This job description is provided to outline what is expected of the employee in this role during their employment with E-Solutions and is not to be construed as an employment contract or guarantee of continued employment. This job description is not designed to be all-inclusive of the responsibilities, duties, and activities of the position, this is subject to change.

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