64 Best assistant community manager Jobs in Miami, FL (August 2025)

Superior Roustabout Co, is seeking a dedicated and friendly Customer Service Assistant to join our dynamic remote team. As a core part of our customer success department, you'll play an essential role in ensuring a positive experience for our clients across all channels. We're looking for someone with excellent communication skills, a strong sense of empathy, and the ability to resolve customer inquiries efficiently and professionally. Customer Service Representative Responsibilities: • Maintaining a positive, empathetic, and professional attitude toward customers at all times., • Responding promptly to customer inquiries., • Communicating with customers through various channels., • Acknowledging and resolving customer complaints., • Knowing our products inside and out so that you can answer questions., • Processing orders, forms, applications, and requests., • Keeping records of customer interactions, transactions, comments, and complaints., • Communicating and coordinating with colleagues as necessary., • Providing feedback on the efficiency of the customer service process., • Managing a team of junior customer service representatives., • Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: • High school diploma, general education degree, or equivalent., • Ability to stay calm when customers are stressed or upset., • Comfortable using computers., • Experience working with customer support.

Government Center, Miami

Position Objective Manage the internal and external communications of Clean Ready Miami - Doral comprehensively, lead the sales and customer service team, acquire new business opportunities, retain existing clients, and ensure the brand image is professionally and emotionally connected with the target market. ⸻ Key Responsibilities . Sales and Business Strategy • Acquire high-level corporate and residential clients., • Prepare customized proposals and conduct post-sales follow-ups., • Implement promotional campaigns and monitor monthly goals (sales, conversion, retention)., • Handle direct communication with VIP clients., • Manage requests, service changes, and post-service follow-ups., • Coordinate promoters, sales agents, and virtual assistants., • Train on sales techniques and CRM usage., • Manage social media and coordinate the brand image., • Draft content for campaigns, emails, and presentations., • Coordinate with the design team or external agencies. ⸻ Position Requirements Technical Skills • Bilingual (English and Spanish)., • Proficiency in CRM (Zoho) and tools like Canva, Mailchimp, and Google Workspace., • Ability to analyze market trends and generate KPI reports. Academic and Intellectual Skills • Bachelor’s degree in Communication, Marketing, or Business Administration., • Strong skills in leadership, persuasion, and strategic communication., • Impeccable writing and strategic thinking abilities. Psychological and Behavioral Traits • Charisma, empathy, and emotional intelligence., • Inspirational leadership and results-oriented., • Ability to work under pressure and adapt quickly. Tools Provided • Laptop and phone provided by the company., • Access to CRM, design tools, and social media., • Preference: Own vehicle for client visits.

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