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  • Host / Hostess
    Host / Hostess
    hace 9 días
    Jornada completa
    Manhattan, New York

    Position Summary As a Host at NORTE, you are the first and final point of contact for our guests and play an essential role in creating the energy, hospitality, and professionalism of the restaurant. Hosts are expected to provide warm, confident, polished, and engaging hospitality to every guest entering and leaving the venue. You are responsible for managing the arrival and departure experience, reservations, guest profiles, coat check, telephone communications, and other guest-facing areas while maintaining the standards expected of an upscale dining and nightlife environment. This position requires exceptional communication skills, strong attention to detail, professional presentation, discretion, organization, and the ability to remain composed and hospitable in a fast-paced, high-volume environment. Essential Responsibilities You are responsible for the following duties, including but not limited to: Guest Reception & Hospitality • Warmly acknowledge, welcome, and engage every guest entering the restaurant., • Provide a gracious and professional farewell to guests departing the venue., • Maintain awareness of the entrance, lobby, waiting areas, and overall guest flow at all times., • Follow the 15-10-5 hospitality rule consistently:, • At approximately 15 feet, acknowledge the guest and establish awareness., • At approximately 10 feet, make eye contact, smile, and prepare to engage., • At approximately 5 feet, provide a verbal greeting, welcome, or appropriate hospitality interaction., • Anticipate guest needs and proactively offer assistance rather than waiting to be approached., • Maintain a calm, confident, and welcoming demeanor during high-volume periods, delays, special events, and challenging guest interactions., • Develop familiarity with regular guests, VIPs, special occasions, and returning clientele while maintaining appropriate discretion and confidentiality. Reservations & Guest Profiles • Accurately manage reservations, waitlists, seating information, and guest notes through the restaurant's reservation platform., • Create and maintain detailed guest profiles to support personalized service and future visits., • Record relevant guest preferences, seating requests, allergies, special occasions, VIP information, and service notes accurately and professionally., • Ensure guest information is kept current and useful for management and service teams., • Review upcoming reservations and guest notes before service to identify VIPs, special occasions, large parties, and other service considerations., • Communicate reservation changes, cancellations, late arrivals, special requests, and other important information to management., • Previous Resy experience is strongly preferred. Telephone & Guest Communications • Answer restaurant telephone calls promptly, professionally, and with appropriate hospitality., • Assist guests with reservations, directions, hours of operation, general restaurant information, and other appropriate inquiries., • Accurately document messages and ensure important communications are delivered promptly to the appropriate manager or department., • Maintain professional tone, language, and etiquette during all telephone and guest communications. Coat Check & Guest Areas • Operate and maintain the restaurant's coat check with accuracy, organization, security, and professionalism., • Properly tag, store, retrieve, and return guest belongings., • Maintain organization and cleanliness of the coat check area throughout service., • Monitor guest-facing restroom areas and communicate cleanliness, maintenance, supply, or service issues immediately to the appropriate team member or manager., • Maintain awareness of entrance and guest waiting areas and ensure they remain clean, organized, and presentation-ready. Delivery & Third-Party Order Support • Assist with restaurant delivery and third-party delivery systems as assigned., • Professionally greet and communicate with delivery drivers and couriers., • Confirm orders and deliveries with drivers before items leave the restaurant when required., • Help ensure orders are released to the correct driver and that appropriate confirmation procedures are followed., • Communicate delays, missing orders, incorrect pickups, or other delivery issues promptly to management or the appropriate team. Professional Presentation & Venue Standards • Maintain a polished, sophisticated, and fashion-forward professional appearance appropriate for an upscale restaurant and nightlife environment., • Adhere to all established uniform, grooming, hygiene, and presentation standards., • Maintain professional body language and posture while stationed at the entrance, host desk, coat check, or throughout guest-facing areas., • Avoid personal phone use, eating, leaning, congregating, or other behavior inconsistent with the professional presentation of the venue while in guest view., • Understand that the Host team contributes directly to the atmosphere and visual presentation of the restaurant while maintaining professionalism at all times. Communication & Teamwork • Maintain constant communication with management, servers, bussers, runners, bartenders, security, and other members of the service team regarding guest flow and reservations., • Communicate guest arrivals, VIPs, special occasions, seating requests, and service concerns promptly., • Assist management with controlling guest flow during peak arrival and departure periods., • Support fellow Hosts and other Front of House team members whenever necessary., • Remain flexible and assist with additional guest-service responsibilities as directed by management. Qualifications • Previous Host, Guest Relations, Reservations, or upscale hospitality experience preferred., • Experience in a high-volume, fine-dining, luxury hospitality, or nightlife environment is strongly preferred., • Resy experience is a plus., • Excellent verbal communication and interpersonal skills., • Strong organizational skills and attention to detail., • Comfortable working with reservation software, tablets, phones, and restaurant technology., • Ability to recognize guests and retain information regarding preferences and previous visits., • Ability to remain professional and composed while managing multiple priorities simultaneously., • Strong sense of hospitality, urgency, discretion, and situational awareness., • Must be comfortable interacting professionally with VIPs, regular clientele, and guests from diverse backgrounds., • Ability to work nights, weekends, holidays, and late-night service periods as required by the business. Physical & Professional Requirements • Ability to stand and remain active for extended periods during service., • Ability to move throughout the restaurant and guest areas as required., • Ability to safely handle guest coats and personal belongings., • Ability to communicate clearly in a busy restaurant and nightlife environment., • Maintain consistent professional grooming, hygiene, uniform, and presentation standards throughout the shift. Service Expectations A NORTE Host is expected to understand that hospitality begins before the guest reaches the door and continues until the guest has left the property. Every arrival should feel acknowledged. Every interaction should feel intentional. Every departure should leave the guest with a positive final impression. Hosts are expected to know who is coming, recognize who has arrived, understand relevant guest preferences, communicate that information to the team, and help create a personalized experience that encourages guests to return. The Host is not simply responsible for seating guests—the Host is responsible for managing the guest's first impression, supporting their experience throughout the visit, and delivering their final impression of NORTE.

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  • Kitchen Manager
    Kitchen Manager
    hace 9 días
    Jornada completa
    Elizabeth

    24K Restaurant & Lounge in Elizabeth, NJ is seeking an experienced, reliable, and hands-on Kitchen Manager to oversee daily kitchen operations, manage staff, maintain food quality, and ensure efficient service. The ideal candidate is a strong leader who can maintain an organized, productive kitchen while controlling food costs, managing inventory, and ensuring consistency across regular dining, brunch, private events, and high-volume service. Job Responsibilities Oversee all daily kitchen operations, including opening, preparation, service, and closing. Create and manage weekly kitchen staff schedules. Supervise, train, and evaluate cooks, prep staff, and dishwashers. Assist with hiring, onboarding, and developing kitchen employees. Establish and enforce kitchen procedures, standards, and accountability. Create daily prep lists and ensure all stations are fully prepared before service. Conduct inventory counts every Sunday, Wednesday, and Friday. Manage food ordering, deliveries, vendor communication, and stock levels. Monitor food costs, portion control, waste, and product usage. Maintain consistent food quality, presentation, and portion sizes. Manage kitchen ticket times and coordinate orders to ensure timely service. Work hands-on at cooking stations during busy periods or staffing shortages. Coordinate food preparation for private dinners, brunches, and large events. Maintain kitchen cleanliness, organization, sanitation, and food safety standards. Monitor equipment conditions, refrigeration temperatures, and maintenance needs. Communicate operational concerns, staffing needs, and inventory shortages to the Director of Operations. Ensure the kitchen operates efficiently within established labor and food budgets. Qualifications Minimum 3 years of professional kitchen experience. Previous kitchen management or supervisory experience preferred. Experience in high-volume restaurant operations. Strong leadership, organization, and communication skills. Knowledge of inventory management, food ordering, and cost control. Ability to cook, supervise, and manage multiple orders under pressure. Knowledge of American and Caribbean cuisine preferred. Understanding of food safety and sanitation requirements. Dependable, punctual, and able to work independently. Must be available to work evenings, weekends, and holidays. Position: Full-Time, 40 Hours Per Week Compensation: $900–$1,000 Weekly Location: 323 N. Broad Street, Elizabeth, NJ 07208 We are looking for a Kitchen Manager who takes ownership of the kitchen, leads by example, maintains high standards, and ensures the team is prepared for every service. Pay: $23.00 - $26.00 per hour Expected hours: 40.0 per week Work Location: In person

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 10 días
    $17–$25 por hora
    Jornada completa
    Manhattan, New York

    We are seeking a friendly, reliable, and customer-focused individual to join our vibrant team. If you enjoy helping people and thrive in a fast-paced retail environment, we’d love to hear from you! The associate ensures accurate, compliant billing and record-keeping while supporting the organization's operational workflow. Responsibilities and Duties: • Verify private insurance, Medicare, and Medicaid coverage, ensuring compliance with billing requirements., • Process patient intake forms and required documentation for product or service delivery., • Maintain complete and accurate patient records for billing and reimbursement purposes., • Prepare invoices, route delivery documentation, and monthly financial/operationalreports., • Process and track reimbursement claims (manual or electronic) in accordance with company policy., • Maintain rental files, including Medicaid coverage verification and monthly follow-up on pending patients., • Input and manage data across multiple systems; generate orders, invoices, statements, and reports., • Communicate with physicians’ offices and referral sources to obtain authorizations, prescriptions, and supporting documentation., • Identify and escalate issues that could affect timely or accurate reimbursement to the Operations Director., • Assist with driver route planning and back-office support for daily deliveries., • Participate in in-service trainings and compliance meetings to remain current on regulations.• Perform additional administrative duties as assigned. Qualifications: • Education: High school diploma or equivalent., • Prior experience in medical billing, insurance processing, or healthcare administration preferred., • Proficient in data entry and computer systems; detail-oriented with strong organizational skills., • Strong written and verbal communication skills for coordination with internal teams and referral sources., • Ability to remain seated and perform computer-based tasks for extended periods., • Ability to lift up to 15 lbs. occasionally for filing or record management., • Ongoing training in HIPAA, infection control, Medicare billing compliance, fraud prevention, and documentation standards., • Satisfactory completion of annual performance evaluations and compliance updates.

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  • Customer Support & Administrative Support Specialist
    Customer Support & Administrative Support Specialist
    hace 12 días
    $23–$25 por hora
    Jornada completa
    Manhattan, New York

    Starting Pay: $23.00/Hour (after completing training) Paid Training: $20.00/Hour (for the first 30 days) Occasional Commissions: $50-100/Per Deal *ABOUT THE OPPORTUNITY* We are a nationwide automobile dealership and auto-transportation organization headquartered at The Trump Building, 40 Wall Street, Manhattan, directly owning and controlling 60+ automotive dealership and transportation businesses across the United States. We are seeking a dependable, organized, detail-oriented Administrative Support Specialist to assist with motor vehicle titles, dealership documentation, customer communications, recordkeeping, and daily office operations. This is an opportunity to work directly with senior management, learn multiple business functions, assume meaningful responsibilities, and potentially advance into supervisory or management positions. Prior Motor Vehicle Title Clerk or Dealership Back-end Experience Is Preferred. We provide structured, hands-on training in our company systems, procedures, and administrative operations. *COMPENSATION & SCHEDULE* • First 30 Days: Paid introductory training at $20.00/hour., • After Training: $23.00/hour upon successful completion of the training period., • Long-Term Growth: Potential increases to $25–$30/hour after approximately 1 year, depending on performance, proficiency, responsibilities, and management approval., • Schedule: Full-time. The office operates Monday–Friday; some Saturday work may be scheduled based on business needs. No Sunday work., • Work Location: In person at 40 Wall Street, Manhattan, NYC., • Additional Perks: Potential transportation/commuting assistance, company vehicle privileges, and other benefits subject to eligibility and company approval. *PRIMARY RESPONSIBILITIES* Motor Vehicle Titles & Dealership Operations • Process and track motor vehicle titles, registration-related paperwork, and dealership documents., • Review transactions for completeness, accuracy, and missing information., • Coordinate paperwork with dealerships, transportation departments, vendors, and customers., • Maintain accurate records and follow up on pending documentation. Administrative & Executive Support • Perform data entry, filing, scanning, correspondence, and document management., • Maintain databases, spreadsheets, customer records, and internal reports., • Track assignments, deadlines, appointments, and departmental requests., • Assist executives and managers with scheduling, reports, projects, and follow-ups., • Support basic bookkeeping, invoices, and accounting-related documentation., • Coordinate information between departments to maintain efficient operations. Customer Service & Communication • Answer incoming calls professionally, screen inquiries, and direct callers appropriately., • Log, process, and follow up on customer requests., • Provide accurate information using approved company procedures., • Coordinate resolutions with the appropriate departments., • Maintain confidentiality, professionalism, and excellent customer service. *FIRST 30 DAYS — PAID TRAINING* Your first 30 days are a structured, paid training period at $20/hour, designed to develop proficiency in company procedures, documentation, communication, and administrative operations. Training includes: • Motor vehicle titles, dealership paperwork, and processing procedures., • Customer call handling, request tracking, and follow-up., • Data entry, document accuracy, filing, and recordkeeping., • Microsoft Office, databases, electronic signatures, and company software., • Scheduling, reporting, basic bookkeeping, and office workflows., • Confidentiality, professional communication, and departmental coordination. Employees must listen attentively, take detailed notes, study procedures, retain information, ask questions, accept coaching, and demonstrate measurable improvement. Responsibilities increase as management confirms readiness and proficiency. *MANDATORY KNOWLEDGE ASSESSMENTS — 70% MINIMUM* To ensure employees understand their duties, periodic quizzes, practical exercises, and performance evaluations are required during training and throughout employment. Employees must maintain a minimum 70% average across company knowledge assessments covering: • Motor vehicle titles, dealership paperwork, and processing requirements., • Administrative procedures, office workflows, and company policies., • Customer service, telephone etiquette, and request handling., • Data entry accuracy, databases, documentation, and recordkeeping., • Microsoft Office, document management, and internal software., • Scheduling, reporting, bookkeeping basics, and task prioritization., • Confidentiality, judgment, and interdepartmental coordination. Practical proficiency is equally important. Management may review completed assignments, paperwork accuracy, customer communications, timeliness, and compliance with procedures. Maintaining the 70% assessment average, making satisfactory learning progress, applying training correctly, and performing duties accurately are conditions of continued employment. Failure to meet these standards may result in termination. Training, coaching, and evaluations continue beyond the introductory period. *REQUIRED QUALIFICATIONS* • At least 18 years old with a high school diploma or equivalent., • Ability to commute reliably to 40 Wall Street, Manhattan., • Availability for full-time work, including occasional scheduled Saturdays., • Excellent organization, attention to detail, and accuracy., • Strong verbal/written communication and professional telephone manner., • Ability to prioritize tasks, multitask, and meet deadlines., • Reliability, punctuality, patience, discretion, and sound judgment., • Basic computer proficiency and willingness to learn company software., • Ability to work independently and collaboratively with management and colleagues., • Willingness to study, accept coaching, complete assessments, maintain the 70% minimum average, and demonstrate continuous improvement. *PREFERRED EXPERIENCE & SKILLS* Prior Motor Vehicle Title Clerk or Automotive Dealership Back-end Experience preferred; but not required. Additional valuable experience includes administrative assistance, dealership office operations, executive support, customer service, document processing, bookkeeping, or office coordination. Familiarity with Microsoft Outlook, Word, Excel, PowerPoint, Adobe Acrobat/PDF tools, DocuSign, cloud storage, scheduling software, and business databases is advantageous. We value organized, dependable individuals who learn quickly, communicate professionally, protect confidential information, and take ownership of their responsibilities. *CAREER DEVELOPMENT & ADVANCEMENT* This role provides direct exposure to senior executives and the operations of a nationwide automotive organization. Strong performers may assume increasing responsibility for documentation, office workflows, reporting, employee training, departmental coordination, and administrative oversight. Potential Advancement: Senior Administrative Specialist, Executive Assistant, Administrative Coordinator, Office Supervisor, Office Manager, Operations Coordinator, or Departmental Management. Promotions and compensation increases depend on demonstrated proficiency, sustained performance, business needs, and management approval. *HOW TO APPLY* A brief introduction describing your relevant experience, organizational strengths, computer skills, and interest in long-term career development is encouraged. Before Applying: Please consider the mandatory Manhattan office attendance, potential Saturday scheduling, initial 30-day paid training at $20/hour, subsequent $23/hour rate, ongoing evaluations, and required 70% minimum knowledge-assessment average. We seek dependable professionals committed to accuracy, accountability, continuous learning, and long-term growth. Job Type: Full-Time, In Person Location: The Trump Building, 40 Wall Street, Manhattan, NYC Training Pay: $20.00/Hour — First 30 Days Regular Pay: $23.00/Hour After Training Occasional Commissions: $50-100/Per Deal Schedule: Monday–Friday, Occasional Saturdays, No Sundays

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  • Line cook
    Line cook
    hace 16 días
    $18 por hora
    Jornada parcial
    Manhattan, New York

    Job Title: Line Cook - Espresso Bar Job Description: We are seeking a skilled and dedicated Line Cook to join our team at an espresso bar. As a line cook, you will be responsible for preparing food items and assisting in the efficient operation of the kitchen, ensuring a high standard of food quality, safety, and cleanliness. Key Responsibilities: • Food Preparation: Prepare and cook a variety of menu items, such as sandwiches, pastries, salads, and other light meals, according to recipes and customer orders., • Espresso Bar Support: Assist in preparing items that complement espresso drinks, including baked goods, breakfast items, and snacks., • Kitchen Organization: Maintain an organized workstation, keeping all ingredients and tools well-stocked and properly stored., • Cooking Techniques: Use cooking equipment such as ovens, flat top, stoves toasters efficiently and safely., • Quality Control: Ensure all food items are prepared to the highest standards of quality, taste, and presentation., • Cleanliness and Safety: Maintain a clean and sanitized cooking area in compliance with food safety regulations., • Collaboration: Work closely with baristas and other kitchen staff to ensure timely and accurate food orders are delivered to customers. Qualifications: • Previous experience as a line cook or in a similar kitchen role is preferred., • Ability to work efficiently in a fast-paced environment., • Knowledge of food safety standards and kitchen best practices., • Strong communication skills and ability to work well in a team., • Passion for food preparation and attention to detail. Physical Requirements: • Ability to stand for long periods and lift up to 50 pounds., • Ability to work in a fast-paced environment with attention to detail. Join our team and help create a welcoming experience for our guests while ensuring top-quality food service in our espresso bar setting! HAVE AT LEAST 1-2 years kitchen/line cook experience

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  • Office Administrator
    Office Administrator
    hace 19 días
    Jornada completa
    Manhattan, New York

    NYC Cake Academy Administrative Assistant duties and responsibilities include providing administrative support to ensure efficient operation of the Academy Department. Supports Director of Operations and head of department and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices and procedures. Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner. May direct and lead the work of others. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected. Typically reports to a head of department and/or Director of Operations. Responsibilities: Creating and printing flyers weekly Answer, direct phone calls Organize and schedule meetings and appointments Maintain contact lists Produce and distribute correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Develop and maintain a data system and website Add new classes to the calendar Add new classes and events online Email customers about upcoming classes Send class reminders with equipment needed and directions Add Events to the calendar Check that everything is set for events Take attendance for classes and check against registered list Maintain missed classes and makeup class lists Submit and reconcile expense reports Provide general support to visitors Provide information by answering questions and requests Generate reports Handle multiple projects Prepare and monitor invoices Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques Maintaining supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies Contribute to team effort by accomplishing related results as needed Carry out administrative duties such as filing, typing, copying, binding, scanning etc. Write letters and emails on behalf of other office staff Cover the reception desk when required Maintain computer and manual filing systems Handle sensitive information in a confidential manner Take accurate minutes of meetings Coordinate office procedures Reply to email, telephone or face to face enquiries Develop and update administrative systems to make them more efficient Resolve administrative problems Receive, sort and distribute the mail Answer telephone calls and pass them on Manage staff appointments Oversee and supervise the work of junior staff Maintain up-to-date employee holiday records Coordinate repairs to office equipment Greet and assist visitors to the office Photocopy and print out documents on behalf of other colleagues Requirements: Proven admin or assistant experience Knowledge of office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem solving skills Excellent written and verbal communication skills Strong organizational and planning skills Proficient in MS Office At least 5 years of experience in the field or in a related area High school diploma or equivalent; college degree preferred Graphic design and social media experience preferred Take attendance of all classes and events Collect waivers for kids classes Send email reminders for upcoming classes Send out surveys when class is complete Create Blog Posts Post on Google Administrative Assistant top skills & proficiencies: Reporting Skills Administrative Writing Skills Microsoft Office Skills Analysis Professionalism Problem Solving Supply Management Inventory Control Verbal Communication Office Administration Procedures Typing Skills Attention to Detail Accuracy Multitask Telephone Skills Teamwork Discretion and Judgment Patience Job Type: Part-time Pay: $18.00 - $22.00 per hour Work Location: In person

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  • Back of House Team Member
    Back of House Team Member
    hace 2 meses
    $27–$30 por hora
    Jornada completa
    Manhattan, New York

    We are looking for a reliable, organized, and hardworking Back of House Team Member to help keep our kitchen and production operations running smoothly. You will play an important role in preparing ingredients, maintaining food quality and safety standards, keeping the BOH clean and organized, supporting soft-serve production, and ensuring the front-of-house team always has what they need to provide an excellent guest experience. This is a hands-on role for someone who enjoys staying busy, working as part of a team, and taking pride in doing things the right way. RESPONSIBILITIES Food Preparation & Production Prepare ingredients, toppings, sauces, and other menu components according to established recipes and procedures Assist with daily soft-serve production and preparation Maintain consistency in recipes, portions, and presentation Follow all approved recipes and preparation procedures Properly label, date, store, and rotate food products Monitor ingredient levels and communicate low-stock items to management Assist with opening and closing BOH operations Food Safety & Sanitation Follow all NYC food safety and sanitation requirements Maintain proper food storage and temperature standards Follow allergen-control procedures Prevent cross-contact and cross-contamination Keep workstations, equipment, storage areas, and floors clean throughout the shift Complete required cleaning and sanitation tasks Properly wash, rinse, and sanitize dishes, utensils, equipment, and food-contact surfaces Follow daily, weekly, and deep-cleaning schedules Report food safety concerns, equipment issues, spills, pests, or maintenance problems immediately Inventory & Organization Receive and properly store deliveries Check deliveries for quality, quantity, and temperature when applicable Maintain an organized walk-in, refrigerator, freezer, dry storage, and prep areas Follow FIFO (First In, First Out) inventory rotation Assist with inventory counts and waste tracking Minimize food waste while maintaining quality and freshness Teamwork & Operations Communicate effectively with FOH and management Maintain a positive and respectful working environment Jump in wherever the team needs support Work efficiently during busy periods Follow all company SOPs and operational standards Help maintain a clean, organized, and professional kitchen at all times WHAT WE’RE LOOKING FOR Our ideal candidate is: Reliable and punctual Highly organized and detail-oriented Comfortable working in a fast-paced environment Comfortable standing and being active for extended periods Clean, responsible, and attentive to food safety A strong team player Able to follow recipes and procedures consistently Comfortable taking direction and receiving feedback Proactive and willing to jump in wherever needed Someone who takes pride in cleanliness and organization Friendly, respectful, and professional Excited to be part of a new business and help build something from the ground up Restaurant, café, bakery, food service, or kitchen experience is a plus, but we are willing to train the right person. QUALIFICATIONS Must be at least 18 years old Previous food service or kitchen experience preferred Food handler certification preferred or willingness to obtain as required Ability to safely lift and carry supplies and equipment as needed Ability to work mornings, evenings, weekends, and holidays as scheduled Strong communication and teamwork skills WHAT WE OFFER Opportunity to join a brand-new NYC concept from the beginning Positive, team-oriented work environment Hands-on training Opportunities for growth as the company grows Employee perks and product benefits Competitive hourly compensation A chance to have a meaningful role in building our culture and operations OUR CULTURE We care about people, product, cleanliness, consistency, and community. Every person on our team contributes to the experience we create. Whether you’re preparing ingredients in the kitchen, cleaning equipment, restocking toppings, or helping the FOH team during a rush, your work directly impacts our guests and our business. We are looking for people who show up, care about what they do, treat their teammates with respect, and want to be part of something bigger than simply working a shift.

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  • Piercer/Stylist
    Piercer/Stylist
    hace 2 meses
    $18–$22 por hora
    Jornada parcial
    Manhattan, New York

    MUST HAVE PROFESSIONAL EAR PIERCING EXPERIENCE.Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redefine personal jewelry decisions.Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who’s craving for rapid fresh and affordable jewelries.Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Simplicity achieves marvelous and Doviana achieves eternally.The Role: (must have ear piercing experience)The Piercer/Stylist is responsible for overseeing all aspects of the Doviana Piercing Studio while driving customer service excellence, increasing profitability and fostering an environment of superior store services to Doviana clientele. They maintain excellent knowledge of infection control and sanitization procedures and keep the piercing studio to the highest sanitization standards at all times.Operations:Ensure health and safety standards are maintained by following internal standards, and local guidelines. Ensure excellent cleanliness of the studio, maintenance of sharps and biohazard waste, and physical space requirements are met.Uphold legal compliance in all customer interactions including verifying proper identification, requirements, and waivers. Update Store Manager on all local laws and protocol updates.Maintain strong communication with Store Manager to manage piercing studio product display.Remain knowledgeable on Doviana products and become an expert on the piercing jewelry assortment inclusive of labret sizing, materials, gemstones, and metals.Work with the Store Manager to minimize shrink of piercing inventory through effective communication and compliance with inventory management systems.Communicate with Store Manager to order necessary piercing equipment.Ensure all legislated paperwork and client record keeping is met and maintained at all times.Oversee and manage all aspects of the piercing studio, working closely with the Store Manager.Support a memorable and customized customer service experience.Answer customers questions regarding to merchandise, brands, etc.Help make informed suggestions that affect the service, and productivity.Help contribute to social media content.Clean and organize the showroom/store/piercing studio.Comfortable with technology and facilitate the checkout process through POS.Help contribute to social media content.Qualifications:1+ years experience with needle piercing.Experience working with threadless 2-piece piercing jewelry.Up to date with First Aid and Blood-borne Pathogens OSHA Certifications.Have or be registrable with local law enforcement (license or permits).Understanding of local market piercing law requirements.Strong knowledge of health and safety protocols surrounding piercing procedures.Excellent communication & customer service skills.Proficient in Shopify, Points of Sales (for checking out). If not, willing to be trained.At least half-year working experience in retail stores.Ability is to work independently and manage multiple tasks.Flexible work schedule and ability to work overtime as needed.The Successful Candidate Will Have:Love and care Doviana and our customers.Love smiling & love your life (Important).Excellent problem solving skills.Pay attention to details.Strong sales records and able to hit sales targets.Ability to multitask and work well under pressure.Always looking for feedback from customers and co-workers.Schedule:Full-time or Part-time (Must be able to work weekends when need) Accommodation / Accessibility:DOVIANA does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.Job Types: Full-time, Part-time Pay: $18.00 - $22.00 per hour Expected hours: 8 – 40 per week Benefits:Employee discountFlexible scheduleParental leaveProfessional development assistanceSchedule:4 hour shift8 hour shiftHolidaysWeekends as neededSupplemental Pay:Bonus opportunitiesCommission payTipsExperience:Ear Piercing: 1 year (Preferred)License/Certification:First Aid Certification (Preferred)Ability to Relocate:New York, NY 10012: Relocate before starting work (Required)Work Location: In person

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