Medical Assistant (PRN)
9 days ago
Houston
Job Description Position Summary This position is to function as a member of the clinical team and completes assigned daily clinical tasks to ensure smooth daily operations in the SMG (Steward Medical Group) physician practice. As the Medical Assistant I must maintain a professional, positive manner when talking with patients (and all customers) in-person, over the phone or via email. Key Responsibilities · Works closely with providers to assist in delivering world class care to patients. · Provides an elevated level of customer service to all new and existing patients of the practice. · Rooms patient and prepares the patient for the provider visit. · Takes vital signs, as necessary. Responsible for accurate blood pressures, temperature, pulse, pulse oximetry, weight, height, respiratory rates and entering accurately into EMR. · Records patient history, chief complaint, pharmacy information, prescription list, etc. into EMR for physical. · Obtains required consents, completes required forms as needed for specific visit types. · Performs in office testing and EKGs as needed. Required to perform controls on certain in-office tests. · Assists provider with in-office medical procedures. · Properly labels all specimens, adhering to SMG policy. · Chaperones Providers as required. · Administers vaccines and medications as ordered by provider, adhering to SMG policies. · Responsible to follow TCM (Transitional Care Management), CCM (Chronic Care Management) and RPM (Remote Patient Monitoring) workflows if active in the practice. · Stocks rooms and monitors expiration dates of exam room supplies. · Monitors and logs medication/vaccine refrigerator temperatures. · Assists with incoming calls as needed by answering, triaging, and routing telephone calls appropriately as needed. · Follows scheduling rules and direct schedules patient visits in other SMG practices. · Reviews schedules (clinical pre-visit review) to ensure the provider has what the patient visit is for. Example: results, consult notes, hospital notes etc. If not available, contacts facility or other practice to obtain them. · Schedules patient appointments and appropriate testing as ordered by provider upon check out from appointments or any other time as requested. · Performs outreach to select patient groups as directed for patient care and quality and then schedules specialty appointments and testing as required. · Responsible to inform manager of clinical supply needs or assists with ordering. · Responsible to obtain prior authorizations and/or insurance referrals as per practice need. · Works assigned clinical buckets timely. · Must be able to work independently with little supervision. · Always uses discretion to ensure patient confidentiality. · Performs other duties as requested. Education & Experience · High School Diploma or equivalent required. · Education from approved medical assistant program or equivalent. · One to three years as a medical assistant preferred. · Experience with EMR strongly preferred. (Athena preferred but not required) · Experience with Microsoft Office, Word, Excel, and Outlook preferred.