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Job DescriptionDescription: SCHEDULE: 40 hours, Monday - Thursday, 1:30p.m. –12am., with additional hours as needed. This position is essential in the event of an emergency. Pays $ 61,464.00 - $97,960 annually. . DOE (Salary ranges provided are based on relevant experience and skill set) LOCATION: 363 Albany Street – Boston, MA. This position works 100% on-site, with limited, if any, work from home duties. SUMMARY OF THE POSITION: The 3-11 Guest Services Supervisor provides leadership and guidance to the Assistant Supervisor, program staff and guests of the Women’s Inn. Responsibilities include overseeing and advising on program design, development and decisions; scheduling; staff hiring, training and support; guest diversion, rapid rehousing and intakes; record keeping, incident reporting and shift documentation; maintaining a clean and sanitary facility; as well as critical incident response and security screening. The supervisor will maintain a close working relationship with Women’s Inn Director, Associate Director and other Supervisors. The Supervisor will be part of the evening shift rotation and will oversee all aspects of the Women’s Inn 3-11 shift, including a service model that emphasizes use of Trauma Informed Care and Crisis Prevention and Intervention training principles. The Supervisor will oversee the work of more than a dozen full and part-time staff as well as relief staff and temporary workers as assigned. The supervisor will ensure that services are provided in the spirit of the Inn’s traditional hallmarks of dignity and respect for all our guests. The 3-11 Guest Services Supervisor will work from, as well as motivate and coach the program staff, to adopt and enliven the following principles: • Shelter is a temporary safety net, not a home., • All people experiencing homelessness, regardless of their housing history and duration of homelessness, can achieve housing stability in permanent housing., • Never warehouse or institutionalize our guests in our shelters, • Everyone is “housing ready.” Sobriety, compliance in treatment, or even a clean criminal history is not necessary to succeed in housing. Rather, homelessness programs and housing providers must be “consumer ready.”, • Leverage guests’ strengths, assets, and connections to move quickly out of shelters and to any other housing, • Recognize the impact of violence and victimization on development and coping strategies, • Employ an empowerment model, • Maximize guest choices and control over her/his recovery based in a relational collaboration, • Create an atmosphere that is respectful of the guests’ need for safety, respect, and acceptance, • Emphasize the guests’ strengths, highlighting adaptations over symptoms and resilience over pathology, • Minimize the possibilities of re-traumatization, • Strive to be culturally competent and to understand each person in the context of his or her life experiences and cultural background REQUIRED: • Bachelor’s Degree REQUIRED: • Minimum of two (2) years of leadership/supervisory experience in a human services setting, • Demonstrated ability to successfully lead in a human service setting with a strong concentration in working with individuals with multiple challenges including substance abuse and untreated mental illness, • Bilingual, with a preference for English/Spanish REQUIRED: • Ability to use computer, calculator, fax, copier machine and other office equipment, • Ability to access different building locations, and different program sites, • Requires stooping, bending, stretching, • May include lifting of guests at times, • Requires quick response in emergency situations

Job Description About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit . How This Role Makes a Difference The Associate Director, Patient Recruitment Partnerships is a key driver of Care Access's mission to expand access to clinical research by building and optimizing a high-performing ecosystem of Recruitment Vendors and Patient Advocacy Organizations. This role leads the full lifecycle of partner strategy—identifying, contracting, guiding, and evaluating partners to ensure they deliver high-quality patient referrals that accelerate enrollment across a diverse portfolio of trials. Operating at the intersection of strategy, analytics, and community engagement, the Associate Director, Patient Recruitment Partnerships develops scalable frameworks, ensures regulatory and compliance alignment, and cultivates mission-driven partnerships that expand reach, deepen community trust, and improve access for underserved populations. Through data-informed decision-making and cross-functional collaboration, this role strengthens Care Access's ability to connect patients to opportunity and drive meaningful progress in clinical research. How You'll Make An Impact • Builds and Leads the Recruitment Partner Ecosystem, • Identifies, evaluates, and selects Patient Recruitment Partners and Patient Advocacy Organizations (PAOs) based on therapeutic expertise, reach, compliance, and operational maturity., • Leads RFP/RFI processes, negotiates MSAs, SOWs, budgets, and performance-based agreements in partnership with Patient Recruitment and Legal, and onboards mission-aligned partners to expand community reach and improve access for underserved populations., • In collaboration with Campaign Managers, defines and oversees the recruitment partner strategy across all trials, aligning partner efforts with study needs and enrollment goals., • Establishes performance and compliance expectations (GCP, IRB, HIPAA, SOPs, etc...), serves as the primary partner liaison, and provides ongoing guidance while overseeing financial management, ROI analysis, forecasting, and audit readiness., • Continuously identifies inefficiencies and implements scalable, automated processes to support sustainable organizational growth., • Manages Partner and PAO Performance, Accountability, and Operational Execution, • Owns performance management across Recruitment Partners and PAOs to ensure delivery against contracted screening and enrollment commitments outlined in SOWs., • Monitors recruitment funnel metrics, referral quality, pacing, and conversion rates to identify risks, gaps, and optimization opportunities, and drives corrective actions when performance falls short., • Conducts regular performance and business reviews to enforce accountability, ensure adherence to scope, compliance, quality, and mission alignment, and validate partner value., • Serves as the primary point of contact, building trust-based relationships while proactively resolving issues, aligning expectations, and co-developing improvement plans., • Strengthens operational efficiency and scalability by refining SOPs, workflows, and playbooks, and implementing automation and process improvements as appropriate., • Leads Cross-Functional Recruitment Strategy and Alignment, • Partners closely with Patient Recruitment, Clinical Operations, Marketing, and Analytics to develop, align, and execute recruitment strategies across trials., • Drives cross-functional planning, prioritization, and decision-making to ensure recruitment approaches support study needs, enrollment goals, and organizational priorities., • Synthesizes data, operational insights, and industry trends into clear strategic recommendations and communicates progress, risks, and opportunities to leadership and trial teams to continuously refine recruitment strategy and maximize partner effectiveness., • Partners with Analytics to build and refine forecasting models for patient acquisition and partner throughput., • Facilitates knowledge sharing across internal teams regarding partner best practices and market insights., • Demonstrates exceptional relationship-building skills and the ability to foster trust across diverse stakeholders., • Communicates clearly and confidently, tailoring messaging for vendors, PAOs, sites, and internal teams., • Shows cultural awareness and sensitivity when engaging with community-based organizations and patient groups., • Thrives in a fast-paced environment and maintains strong organization across multiple competing priorities., • Proactively anticipates issues before they escalate and takes ownership of resolving them., • Collaborates effectively across functions, ensuring cohesion and alignment in complex workstreams., • Adapts quickly to changing circumstances and applies flexible thinking to new or uncertain situations., • Demonstrates empathy and patient-centered thinking in all recruitment-related decision making., • Maintains awareness of competitive landscape to keep Care Access recruitment strategy differentiated. The Expertise Required, • Strong understanding of clinical trial patient recruitment, including funnel dynamics, referral pathways, and barriers to enrollment., • Minimum of 6 years of proven experience managing Recruitment Partners and PAOs, including evaluation, contracting, onboarding, and performance oversight., • Working knowledge of GCP, IRB, HIPAA and regulatory standards governing recruitment materials, patient communications, and community engagement., • Proficiency with analytics and reporting tools (e.g., Tableau, Power BI) and strong data literacy to assess ROI, pacing, and partner performance., • Advanced Excel/Google Sheets skills and familiarity with CRM or patient-tracking platforms such as Salesforce or similar systems., • Ability to build trust-based relationships and collaborate effectively across internal teams and external partners., • Exceptional communication skills with the ability to translate insights, guide strategy, and influence decision-making across stakeholders., • Strong strategic thinking and problem-solving skills, with the ability to navigate ambiguity and adapt quickly to changing priorities., • Solid project management capability to manage multiple initiatives, timelines, and stakeholders in a fast-paced environment., • Mission-driven mindset with empathy, a commitment to patient access, and a continuous-improvement approach to operational excellence. Certifications/Licenses, Education, and Experience, • Minimum of a Bachelor's degree in Marketing, Biology, Business, Healthcare, or related field preferred., • Master's in science, Public Health or related field preferred How We Work Together, • Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment., • Travel: This is a remote position with less than 20% travel requirements. Occasional planned travel may be required as part of the role., • Paid Time Off (PTO) and Company Paid Holidays, • 100% Employer paid medical, dental, and vision insurance plan options, • Health Savings Account and Flexible Spending Accounts, • Bi-weekly HSA employer contribution, • Company paid Short-Term Disability and Long-Term Disability We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to:

Job DescriptionDescription: The Marketing Associate is responsible for supporting the execution of marketing initiatives across a multifamily portfolio of 30+ properties. Reporting to the Director of Marketing, this role supports property operations and requires close collaboration with onsite teams, with a focus on showcasing community lifestyles through engaging, thoughtful content. The Marketing Associate works closely with the Director and the Associate Vice President of Marketing to support property-level marketing needs, including managing social media efforts, conducting site visits, and partnering cross-functionally across the organization to optimize onsite leasing performance, while also contributing to broader firmwide marketing initiatives and special projects as needed. Responsibilities • Partner closely with onsite property teams to create and update marketing collateral, including leasing specials, flyers, signage, and digital assets; assist with updating digital campaign visuals in coordination with third-party vendor partners., • Conduct site visits as needed to ensure compliance with brand standards and property marketing expectations and provide recommendations and follow-up support., • Serve as a marketing resource for property teams, ensuring timely support and consistent execution across the portfolio., • Help manage property listings on ILS platforms to ensure accuracy and consistency., • Ensure the property brand and the Jones Street brand are consistently and accurately represented across all marketing materials and digital platforms., • Assist with managing the marketing helpdesk ticketing system., • Support or co-host internal marketing trainings related to social media, content creation, and other marketing topics, as needed., • Assist with special projects, portfolio-wide campaigns, and lease-up activations, as needed.Requirements:, • Bachelor’s degree in marketing, business, communications or a related field., • 3-5 years of experience in multifamily leasing or marketing., • Familiarity with SEM, SEO, social media. CMS experience for website back-end work is a plus., • Proficiency in Microsoft, Canva. Adobe Creative Suite and property management software., • Excellent communication and problem-solving skills. Must show up each day eager to provide support in a friendly manner. This role interacts daily with onsite leasing and corporate departments., • Ability to manage multiple projects, prioritize effectively and meet deadlines in a fast-paced environment., • Willingness and ability to work in the Boston office or on-site at a JSR community Monday-Friday as needed by the business. Anticipated travel within New England and the mid-Atlantic is 25%.