Associate product manager jobs in Houston, Texas - Page 3Create job alerts

Job DescriptionCompany Description Job Description At Abercrombie & Fitch, quality is in our roots and we’re on a mission to honor this rich heritage. With an unwavering focus on our customer, we strive every day to deliver a unique and welcoming experience, whether in our stores or online. Our three global brands, Abercrombie & Fitch, abercrombie kids and Hollister Co., are the embodiment of our passion for incredible product. At the heart of it all is our amazing 500-acre campus, nestled just outside of Columbus, Ohio. With an open work space, inspiring views, and even a place to gather as a team around the fire pit, our Home Office fosters a diverse and inclusive culture that consistently seeks the input of our associates and focuses on the future. We are looking for leaders, visionaries, and creatives who are willing to roll up their sleeves and write the next chapter in our brand’s legacy. What Will You Be Doing? • Responsible for the execution of Asset Protection initiatives in assigned locations 5-10 stores, as well as, implementation of shortage reduction programs in high shrink location(s), • Provide in person and remote support to local store management to meet strategic asset protection objectives, • Perform operational audits of store districts within the Company focusing on sales floor fullness, stockroom organization, health and safety, human resources compliance and customer service, • Routine monthly travel to Focus Stores. Manage Focus Store program to ensure store compliance, and follow up on sub-standard performers, • Provide clear and consistent training to all store personnel on Asset Protection Initiatives. safety communication guidelines and current crisis management protocols, • Commit to the highest degree of professionalism, integrity, and customer service, • Complete AP and Physical Security audits on a routine basis., • Complete special projects as assigned by Regional Manager of Asset Protection., • Optimize inventory accuracy through effective execution and management of physical inventories, store transfer monitoring and OMNI compliance., • Facilitate supply chain investigations to positively impact inbound carton loss and forced carton compliance., • Proactively monitor systems and conduct surveillance to identify and investigate associate dishonesty., • Conduct internal investigations for inventory, cash loss, and violations of policy., • Prepare case reports covering investigation and case details, • Manage initial investigative processes for all internal investigations within assigned alignment and the District when applicable, • Serve as a liaison between store/APA investigations and certified market interviewers, • Support investigations related to internal loss throughout the assigned region while partnering with GHO Analysts, • Conduct surveillance using CCTV and floor techniques to apprehend and deter theft in accordance with company apprehension policies, • Initiate and resolve investigations related to Organized Retail Crime while partnering with law enforcement and other retail organizations, • Represent company in court proceedings related to investigations, • Maintain an effective relationship with store leaders, peer retailers, mall security and local law enforcement partners, • Provide clear and consistent training to all store personnel on safety communication guidelines, acts of violence, and current crisis management protocols, • Utilize analytics software to develop specific store loss prevention strategies, • Participate in corporate operational test programs to gauge viability of program evolution. Provide relevant observational data to the Global Home Office to inform policy decisions, • Responsible for ensuring accurate execution of Store Programs. Routinely provide relevant feedback to store leaders regarding operational efficiency, • Effectively identify and implement solutions to eliminate store margin erosion, • 4-year degree preferred, • Experience and/or interest in Asset Protection, multi-location experience preferred, • Strong communication and interpersonal skills, • Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines, • Ability to work nights, evenings and weekends appropriate to retail business needs, • Must pass a comprehensive background investigation Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. Benefits & Perks As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: • Incentive bonus program, • 401(K) savings plan with company match, • Annual companywide review process, • Flexible spending accounts, • Medical, dental and vision insurance, • Life and disability insurance, • Associate assistance program, • Paid parental and adoption leave, • Access to fertility and adoption benefits through Carrot, • Access to mental health and wellness app, Headspace, • Paid Caregiver Leave, • Mobile Stipend, • Paid time off, • Merchandise discount on all of our brands, • Opportunities for career advancement, we believe in promoting from within, • Access to multiple Associate Resource Groups, • Global team of people who will celebrate you for being YOU! Additional Information ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER

Job Description CUSTOMER SERVICE & INTEGRITY COORDINATOR Job Overview: We are seeking a dedicated Customer Service Specialist to play a vital role in our Store Loss Prevention and Safety programs. You will patrol both the interior and exterior of the store to identify potential safety and security risks. By partnering effectively with operations and store personnel, you will help us achieve our safety goals. This role is ideal for someone passionate about customer service, with strong communication skills, and a commitment to upholding the highest standards of integrity in a retail environment. Key Responsibilities: • Loss Prevention and Safety:, • Observe, deter, and control acts of dishonesty or theft., • Participate in investigations and surveillance as assigned., • Maintain appropriate evidence and understand law enforcement procedures., • Engage in legal activities as needed, such as coordinating with police., • Promote safety awareness and support a safe shopping environment., • Identify and resolve internal theft., • Adhere to established shoplifter guidelines and policies., • Monitor the store entrance and report safety hazards like tripping risks or wet floors., • Ensure the store is clean and organized, focusing on product displays., • Customer Engagement:, • Warmly greet customers upon entry and offer assistance., • Provide knowledgeable recommendations on liquor products, including vodka, gin, spirits, and wine., • Assist with product inquiries and help customers find what they need., • Develop customer loyalty through exceptional service and recognition., • Actively engaged on the sales floor to offer additional services and product knowledge., • Maintain positive working relationships with the Store Manager and team members., • Deliver timely, professional, and knowledgeable service to all customers., • Product Knowledge:, • Develop a deep understanding of our product offerings and mixing ingredients., • Stay informed about new products and promotions., • Participate in ongoing training to enhance product knowledge and customer service skills., • Integrity and Accountability:, • Uphold high standards of integrity by reporting issues or concerns to management promptly., • Represent our company values in every interaction with professionalism and care. What We Offer: • A dynamic and supportive work environment where you can grow your skills and career., • Comprehensive training programs to equip you with the knowledge and tools for success. Ideal Candidate: • Strong communication skills with a friendly, approachable demeanor., • A passion for customer service and a commitment to helping others., • Ability to work independently and collaboratively within a team., • Perform other task as assigned., • Willingness to learn and adapt in a fast-paced retail environment., • Flexible traveling to surrounding areas Physical Demands and requirements: • Occasionally- Sitting, talking, climbing up to 6-foot height, and smelling., • Frequently- Walking on tile/concrete, carrying, lifting up to 50 lbs., pushing and pulling up to 150 lbs., balancing, stooping, kneeling, crouching, seeing, and hearing., • manual dexterity and reaching waist/overhead level., • Prolonged periods of standing and walking., • TABC certified upon employment., • must be 21 years of age., • Strong interpersonal/customer service skills., • must be available to work flexible shifts depending on business needs. Safety Risk Factors: -Occasionally-Loud noise, slippery or cluttered floor surface, contact with sharp objects, contact with skin irritant, toxic exposure (see Safety Data Sheets), nuisance dust, fumes, sprays, and hazardous cleaning solutions. -Frequently-Twisting of back and neck, and hazardous equipment Important Disclaimer Notice: The job duties, responsibilities, skills, functions, experience, educational factors, requirements and conditions listed in this job description are representative only and not exhaustive of the task that an associate may be required to perform. Goose Cap reserves the right to revise the job description at any time and to require associates to perform other tasks as circumstances or conditions of business, competitive considerations or the work environment change

Job DescriptionDescription: American Doors brings together the strength of two long-trusted companies—American Door Products and McKinney Door Solutions—into one unified platform built for performance, reliability, and real-world commercial construction demands. As part of a family-owned industrial group, we operate with a long-term view—investing steadily in people, process, and the capabilities contractors rely on. Since 1938, American Doors has supplied commercial doors, frames, and hardware throughout the U.S. Operating from Houston for more than 85 years, we’ve evolved from a regional distributor into a multi-market platform serving contractors across Texas and Colorado. We have a competitive benefits package including PTO, 10 company holidays, a generous 401(k) match, along with plenty of supplementary benefits, even a gym reimbursement! We are only accepting applicants with at least 1 year of Division 8 or 10 experience. Job Summary The Project Manager is the leader of their assigned door and hardware projects. They are responsible for all aspects of delivering a project on time and on budget while maximizing profitability. Their responsibilities include detailing (as required), materials procurement, coordinating installation (as needed) and vendor relations. They monitor and proactively manage all contract changes, as well as the contract time and any changes thereto, and report accordingly both internally and externally. Primary Responsibilities -Approach all tasks with a Safety-First mindset. -Maintain a positive, results-oriented attitude that promotes teamwork with peers, subordinates, operations, other support functions, and suppliers while driving significant change. -Provides proactive leadership throughout the entire project. Regularly collaborate with Estimating, and Sales department to ensure complete understanding of the project. Attends and leads project meetings with personnel and customers as required. -Maintains positive working relationships with General Contractors and architects during the design and production of the project. -Manages project financials with senior management. Periodically reviews project profitability with senior management. Discusses any major issues and presents recommendations and action plans to resolve. -Designated as main point of customer contact. Responsible for collaborating with customer regarding value engineering for either cost or delivery concerns. -Maintains compliance with contract documents and/or local, state or national code variances for the life of the project, as well as submittal review. Facilitates project correctness and completeness by submitting, resolving discrepancies, and assuring accuracy before procurement begins. -Manages all project communications to ensure timely response to customer. -Incorporates changes through ASI’s, Bulletins and RFI’s issued by contractor and architect or through return submittal comments. Prepares and negotiates change order with customers. -Maximizes profitability through buying and scheduling. -Prepares vendor purchase orders and releases orders to suppliers and/or in-house Purchasing department. -Establishes delivery schedules and manages freight to minimize costs. -Manages and coordinates labor and installation services with in-house Security division to minimize costs. -Responsible for maintaining and updating project backlog status. -Collaborates with Accounting department on consistent basis regarding timing of billing and status of payment. Contacts customer as needed to follow up on payment. -Manages job closeout, including punch list, to insure complete final payment and ensure customer satisfaction. -Maintains strong competency in computer software and product knowledge. -Occasional travel required to attend vendor training, project meetings, company training, job site visits, or other events deemed necessary. -Other duties as assigned. Requirements: Education, Experience & Qualifications Minimum -High school diploma or equivalent -1-2 years of experience detailing and/or project management in Division 8 Preferred -Associate or Bachelor’s degree in construction or industry related field -3-5 years of experience detailing and/or project management in Division 8 -Experience with Comsense ERP -Division 8 and 10 experience Physical Requirements The physical demands of this position are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -Ability to travel locally up to 10% of time -Ability to remain seated for extended periods -Ability to stand, walk, kneel, squat, climb, and navigate in closed manufacturing spaces on occasion -Ability to safely lift and move objects up to twenty-five (25) lbs. over short distances PI283287977

Job DescriptionMEMBER SERVICES REPRESENTATIVEFront Desk Associate Part Time or Full Time, Hourly Job Family: Club Staff Location: 2800 E Broadway St Pearland, TX 77581 Reports to: Managing Partner / Assistant General Manager Looking for a member services representative who is responsible for providing exceptional customer service to our club members and staff at Crunch Fitness - Undefeated Tribe. Undefeated Tribe is an official franchise of Crunch Fitness based in Austin, TX. The Undefeated Tribe is the fastest growing franchise group and is expanding the Crunch Fitness brand across Texas, Oklahoma, New Mexico and Missouri. The Undefeated Tribe was named Franchise of the Year in 2021 and 2024 and will be inviting over 1000 individuals to join our team to help our community experience fitness, wellness, relaxation, and recovery. From our clubs to headquarters, Undefeated Tribe is a collaborative, fast-paced, and engaging place to work. It’s vital to our success to continue to take risks and think big. This takes tons of hustle, creativity, and boldness. The Undefeated Tribe strives to enrich the lives of others through the power of well-being. Position Overview The Member Services Representative creates a warm, kind, and hospitable environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose “to enrich the lives of others through the power of well-being.” You are an optimistic person that has a naturally persuasive style. You are good at communicating in a demonstrative instructional way, as you like to chit-chat when meeting others. You enjoy harmony within the workplace and prefer being the facilitator of information as opposed to the resident technical resource. You are energetic and like variety when it comes to doing multiple tasks. Your communication is loaded with details and delivered in quick bursts. You prefer things being tidy, done correctly and being put away in their proper place. You require direction, rules and structure in your format. Once you become familiar with a process, you will tend to become more comfortable and develop your skills and decisions based on history. Responsibilities • Greets all members & guests with a smile and enthusiasm, including consistently demonstrating the dials of member engagement as part of the Crunch SLA process, • Assists with membership, retail and tanning product sales, • Promotes membership privileges including tanning, group fitness, small group training and childcare, • Delivers on new member enrollment expectations, including guest conversion, Peaks %, ACH %, and CrunchOne Kickoff standards, • Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert, • Answers phones in a courteous, helpful, professional manner, • Communicates special events to members and guests, • Facilitates all member requests or forwards to a manager, • Maintains a professional and courteous disposition, • Is an expert in all club facility, services, programs and schedules/hours of operation, • Maintains a clean and organized work area, • Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales, • May be asked to clean beyond shift duties to support a clean, crisp, grand-opening ready facility, • Performs opening and closing checklist and duties Required Skills & Experience, • Minimum 1 year of experience in a service-oriented position preferred, • Ability to communicate effectively and demonstrate proficiency in reading and writing skills required, • Strong customer service orientation, • CPR/AED certification required (can be obtained within 30 days of hire) Physical Requirements, • Must be able to lift or move up to 50 lbs, • Physical effort required for daily duties include prolonged standing and walking Education Requirements, • PTO, • Subsidized health insurance coverage (health, dental, vision) for full time positions, • Basic Life and AD&D, • HSA, • Short-term disability EQUAL OPPORTUNITY EMPLOYER UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please note that Crunch Fitness - Undefeated Tribe does not offer visa sponsorship or support visa transfers for this position. Applicants must be authorized to work in the United States without the need for current or future visa sponsorship. At Crunch Fitness - Undefeated Tribe, we are always on the lookout for exceptional talent to join our team. Some of the roles listed are part of our evergreen hiring strategy, meaning we consistently seek to build a pipeline of qualified candidates. While not all positions may be actively hiring at this time, we encourage you to apply if the role aligns with your career goals. Your application will be considered as opportunities become available. Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.

Job DescriptionMEMBER SERVICES REPRESENTATIVE (OVERNIGHT)Front Desk Associate Part Time or Full Time, Hourly Job Family: Club Staff Location: 2800 E Broadway St Pearland, TX 77581 Reports to: Managing Partner / Assistant General Manager Looking for a member services representative who is responsible for providing exceptional customer service to our club members and staff for the overnight shift at Crunch Fitness - Undefeated Tribe. Undefeated Tribe is an official franchise of Crunch Fitness based in Austin, TX. The Undefeated Tribe is the fastest growing franchise group and is expanding the Crunch Fitness brand across Texas, Oklahoma, New Mexico and Missouri. The Undefeated Tribe was named Franchise of the Year in 2021 and 2024 and will be inviting over 1000 individuals to join our team to help our community experience fitness, wellness, relaxation, and recovery. From our clubs to headquarters, Undefeated Tribe is a collaborative, fast-paced, and engaging place to work. It’s vital to our success to continue to take risks and think big. This takes tons of hustle, creativity, and boldness. The Undefeated Tribe strives to enrich the lives of others through the power of well-being. Position Overview The Member Services Representative creates a warm, kind, and hospitable environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose “to enrich the lives of others through the power of well-being.” You are an optimistic person that has a naturally persuasive style. You are good at communicating in a demonstrative instructional way, as you like to chit-chat when meeting others. You enjoy harmony within the workplace and prefer being the facilitator of information as opposed to the resident technical resource. You are energetic and like variety when it comes to doing multiple tasks. Your communication is loaded with details and delivered in quick bursts. You prefer things being tidy, done correctly and being put away in their proper place. You require direction, rules and structure in your format. Once you become familiar with a process, you will tend to become more comfortable and develop your skills and decisions based on history. Responsibilities • Greets all members & guests with a smile and enthusiasm, including consistently demonstrating the dials of member engagement as part of the Crunch SLA process, • Assists with membership, retail and tanning product sales, • Promotes membership privileges including tanning, group fitness, small group training and childcare, • Delivers on new member enrollment expectations, including guest conversion, Peaks %, ACH %, and CrunchOneKickoff standards, • Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert, • Answers phones in a courteous, helpful, professional manner, • Communicates special events to members and guests, • Facilitates all member requests or forwards to a manager, • Maintains a professional and courteous disposition, • Is an expert in all club facility, services, programs and schedules/hours of operation, • Maintains a clean and organized work area, • Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales, • May be asked to clean beyond shift duties to support a clean, crisp, grand-opening ready facility, • Performs opening and closing checklist and duties Required Skills & Experience, • Minimum 1 year of experience in a service-oriented position preferred, • Ability to communicate effectively and demonstrate proficiency in reading and writing skills required, • Strong customer service orientation, • CPR/AED certification required (can be obtained within 30 days of hire) Physical Requirements, • Must be able to lift or move up to 50 lbs, • Physical effort required for daily duties include prolonged standing and walking Education Requirements, • PTO, • Subsidized health insurance coverage (health, dental, vision) for full time positions, • Basic Life and AD&D, • HSA, • Short-term disability EQUAL OPPORTUNITY EMPLOYER UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please note that Crunch Fitness - Undefeated Tribe does not offer visa sponsorship or support visa transfers for this position. Applicants must be authorized to work in the United States without the need for current or future visa sponsorship. At Crunch Fitness - Undefeated Tribe, we are always on the lookout for exceptional talent to join our team. Some of the roles listed are part of our evergreen hiring strategy, meaning we consistently seek to build a pipeline of qualified candidates. While not all positions may be actively hiring at this time, we encourage you to apply if the role aligns with your career goals. Your application will be considered as opportunities become available. Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.

Job DescriptionRequisition Title: Customer Service Case Manager (049NR) US-TX-HoustonDescription At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Customer Service Case Manager working on-site in Houston, TX, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. What You’ll Be Doing The Customer Service Case Manager will work with customers to earn and retain their loyalty by showing the appropriate empathy and resolving their concerns in the fastest and most pleasant means possible. They will also resolve a range of concerns by carefully listening to the customer and leveraging skills learned during training, combined with knowledge base tools to ensure their questions are answered and that they have a positive view of our client’s brand throughout the case management process. During a Typical Day, You’ll • Provide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm while guiding the customer from their initial contact through case resolution, • Act as a resource for all product knowledge and service support, • Actively listens to the customer while controlling the interaction to lead the customer in a professional and efficient manner, • Act as a liaison between the customer, service support, and dealership by following up to ensure customer satisfaction, • Be responsible for handling inbound customer calls in a helpful, courteous, and professional manner, displaying knowledge and concern for their needs, • Be responsible for handling emails, • Exhibit strong follow-up and organizational skills in both verbal and written communication, • Be responsible for resolving customer issues using all available resources, including dealers (i.e., Service Personnel, Subject Matter Experts (SMEs), Leadership, and Field Service Engineers), • Return all email and voice mail messages promptly and follow up with customers and dealers as committed, • Be responsible for documenting all customer interactions, • Use applicable customer satisfaction tools to resolve customer issues - tools include financial assistance, service plans, payments, and maintenance plans, • Meet specified goals as set forth by management, • Provide feedback to management for the continued and improved performance of the department to foster positive results and growth, • Work as a team player – assist other team members when in need of support, • Perform other duties as assigned, • Handle Case Management, which includes:, • Practical application of time management is critical, as specialists will focus on handling cases from initial concern to resolution, • Specialists will be trained on processes that include understanding local laws Specialists will need to handle cases within the client’s established timeline • Successful agents in this role will utilize resources, including an on-site Knowledge Base, Dealerships, local resources, and Tech SMEs for case progression, • High school diploma required; Associate or bachelor’s degree preferred, • Two (2) years of experience in a Customer Relations Contact Center or hospitality industry, • Experience in a luxury field (hospitality or brand product) is a plus, • Knowledge of the automotive industry is a plus, • High level of trust and integrity, • Strong verbal and written communication skills, • Detailed listening skills, • Strong customer service, interpersonal, and relationship-building skills, • Time management and the ability to prioritize projects and customer needs, • Conflict resolution skills – listen to the customer, • Exercise good service and business judgment with the end goal of customer satisfaction, • Excellent English language, oral and written, with grammatical knowledge and etiquette, • Ability to sway the opinion of others through verbal and/or written correspondence, • Ability to work calmly under pressure, • Displays professionalism in demeanor, language, and appearance, • Ability to blend personality with a professional demeanor to provide the customer with a comfortable conversation, • Use of technology for product resourcing to resolve customer issues, • Ability to work through multiple computer screens, • Typing Skills (minimum 30 words per minute), • Knowledgeable in Microsoft Office, Email, and Texting, • Experience with Microsoft Dynamics (Customer Contact system) is an asset, • Must be able to interact with all internal and external departments and contacts, • Pay rate of $19.50 per hour, • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • 401(k) with company match, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Employee Discount Program, • Training and Development Programs (Percepta College) In this role, the Customer Service Case Manager is the single point of contact for the customer, taking both initial inbound calls and managing those related cases. The Customer Service Case Manager will liaise with our clients, dealerships, and subject matter experts as needed to resolve cases as quickly as possible. The Customer Service Case Manager is empowered to make decisions using customer satisfaction tools to resolve customer concerns and to ensure customer loyalty. The Customer Service Case Manager may receive general inquiry calls, which they will attempt to address or warm transfer to a tier-1 Customer Service Representative as needed. Customer interaction will be accomplished through a combination of inbound/outbound phone, email, and other correspondence. The Customer Service Case Manager is responsible for meeting expected customer service levels and achieving Customer Experience objectives relative to their after-call and after-case customer survey scores. About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other.

Job Description The Fluid Conveyance Project Manager position is a role within Hydraquip's fluid conveyance division, overseeing project execution, client relationships, and operational performance across hose, fittings, valves, and related fluid conveyance products and solutions. This position works in close partnership with outside sales representatives, purchasing, and warehouse personnel to drive project success from initiation through delivery. The Fluid Conveyance Project Manager will be responsible for monitoring departmental progress and ensuring alignment with company goals and quality standards across all assigned projects and customer engagements. RESPONSIBILITIES • Review and analyze activities, costs, operations, and forecast data to determine departmental and project progress toward stated goals and objectives., • Fulfill client requests and manage order processing from receipt through delivery, ensuring accuracy and timeliness at every stage., • Promote and effectively sell supplier products using established company best practices, leveraging deep product knowledge to drive customer confidence., • Identify and promote value-added upselling opportunities to clients, aligning product recommendations with their operational needs and project requirements., • Support outside sales representatives in technical, pricing, and delivery aspects of fluid conveyance products and solutions., • Develop and maintain a thorough understanding of fluid conveyance products including hoses, couplings, fittings, valves, adapters, and related components., • Manage customer communications via phone and email, providing timely and professional responses to inquiries, quotes, order updates, and delivery coordination., • Coordinate with internal departments—including purchasing, engineering, and warehouse teams—to ensure seamless project execution and customer satisfaction., • Manage quotes, order entry, expediting, product issues, and returns for assigned customers and projects., • Uncover and communicate new business opportunities for outside sales through engagement with current and prospective customers., • Support and participate in the organization's continual improvement program to conform to ISO 9001 requirements, and understand the implications of not conforming with Quality Management System requirements., • High school diploma or GED required., • Bachelor or Associate degree is a plus, • Certified as a Fluid Power Connector & Conductor is preferredEXPERIENCE, • 3–5 years of experience in project management, inside sales, or a related role within fluid conveyance, fluid power, or industrial distribution., • Demonstrated experience managing client relationships, order processing, and coordinating with cross-functional teams., • Experience promoting and selling technical products using consultative sales approaches., • Proficient with Microsoft Outlook and Excel; experience with ERP/order entry systems (e.g., Epicor P21) strongly preferred., • Experience working in an ISO 9001 environment a plus.KNOWLEDGE AND SKILLS, • Strong project management skills with the ability to track and prioritize multiple accounts and deliverables simultaneously., • Sound problem-solving skills; ability to make informed decisions with confidence and initiative., • Solid understanding of fluid conveyance products and applications, or a strong willingness to develop technical proficiency., • Excellent interpersonal skills; ability to build and maintain productive working relationships with customers, teammates, and cross-departmental personnel., • Strong communication skills; able to convey technical and conceptual information clearly, concisely, and professionally via phone, email, and in-person interactions., • Detail-oriented with exceptional organizational habits; ensures all project information is accurately documented, tracked, and communicated to relevant stakeholders. We offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and 401(k) plans with company match. A unique benefit Hydraquip offers as part of Employee Owned Holdings, Inc. is an employee stock ownership plan. What is an ESOP? ESOP is a special retirement program that allows employees to own stock in the company. When you join EOHI, you automatically begin investing in your future (without having to purchase shares). We are a high growth company committed to training our employee owners to develop their skills and advance in their careers. • Studies also show that retirement account balances for ESOP companies are 2.5 times higher., • SOP companies grow 2.5 times faster than those companies without employee ownership., • Research shows employee owned companies are superior in performance, employee benefits and employee morale because everyone is working towards a common goal.

Job DescriptionMEMBER SERVICES REPRESENTATIVEFront Desk Associate Part Time or Full Time, Hourly Job Family: Club Staff Location: 2800 E Broadway St Pearland, TX 77581 Reports to: Managing Partner / Assistant General Manager Looking for a member services representative who is responsible for providing exceptional customer service to our club members and staff at Crunch Fitness - Undefeated Tribe. Undefeated Tribe is an official franchise of Crunch Fitness based in Austin, TX. The Undefeated Tribe is the fastest growing franchise group and is expanding the Crunch Fitness brand across Texas, Oklahoma, New Mexico and Missouri. The Undefeated Tribe was named Franchise of the Year in 2021 and 2024 and will be inviting over 1000 individuals to join our team to help our community experience fitness, wellness, relaxation, and recovery. From our clubs to headquarters, Undefeated Tribe is a collaborative, fast-paced, and engaging place to work. It’s vital to our success to continue to take risks and think big. This takes tons of hustle, creativity, and boldness. The Undefeated Tribe strives to enrich the lives of others through the power of well-being. Position Overview The Member Services Representative creates a warm, kind, and hospitable environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose “to enrich the lives of others through the power of well-being.” You are an optimistic person that has a naturally persuasive style. You are good at communicating in a demonstrative instructional way, as you like to chit-chat when meeting others. You enjoy harmony within the workplace and prefer being the facilitator of information as opposed to the resident technical resource. You are energetic and like variety when it comes to doing multiple tasks. Your communication is loaded with details and delivered in quick bursts. You prefer things being tidy, done correctly and being put away in their proper place. You require direction, rules and structure in your format. Once you become familiar with a process, you will tend to become more comfortable and develop your skills and decisions based on history. Responsibilities • Greets all members & guests with a smile and enthusiasm, including consistently demonstrating the dials of member engagement as part of the Crunch SLA process, • Assists with membership, retail and tanning product sales, • Promotes membership privileges including tanning, group fitness, small group training and childcare, • Delivers on new member enrollment expectations, including guest conversion, Peaks %, ACH %, and CrunchOne Kickoff standards, • Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert, • Answers phones in a courteous, helpful, professional manner, • Communicates special events to members and guests, • Facilitates all member requests or forwards to a manager, • Maintains a professional and courteous disposition, • Is an expert in all club facility, services, programs and schedules/hours of operation, • Maintains a clean and organized work area, • Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales, • May be asked to clean beyond shift duties to support a clean, crisp, grand-opening ready facility, • Performs opening and closing checklist and duties Required Skills & Experience, • Minimum 1 year of experience in a service-oriented position preferred, • Bilingual in Spanish and English preferred, • Ability to communicate effectively and demonstrate proficiency in reading and writing skills required, • Strong customer service orientation, • CPR/AED certification required (can be obtained within 30 days of hire) Physical Requirements, • Must be able to lift or move up to 50 lbs, • Physical effort required for daily duties include prolonged standing and walking Education Requirements, • PTO, • Subsidized health insurance coverage (health, dental, vision) for full time positions, • Basic Life and AD&D, • HSA, • Short-term disability EQUAL OPPORTUNITY EMPLOYER UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please note that Crunch Fitness - Undefeated Tribe does not offer visa sponsorship or support visa transfers for this position. Applicants must be authorized to work in the United States without the need for current or future visa sponsorship. At Crunch Fitness - Undefeated Tribe, we are always on the lookout for exceptional talent to join our team. Some of the roles listed are part of our evergreen hiring strategy, meaning we consistently seek to build a pipeline of qualified candidates. While not all positions may be actively hiring at this time, we encourage you to apply if the role aligns with your career goals. Your application will be considered as opportunities become available. Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.

Job DescriptionDescription: American Doors brings together the strength of two long-trusted companies—American Door Products and McKinney Door Solutions—into one unified platform built for performance, reliability, and real-world commercial construction demands. As part of a family-owned industrial group, we operate with a long-term view—investing steadily in people, process, and the capabilities contractors rely on. Since 1938, American Doors has supplied commercial doors, frames, and hardware throughout the U.S. Operating from Houston for more than 85 years, we’ve evolved from a regional distributor into a multi-market platform serving contractors across Texas and Colorado. We have a competitive benefits package including PTO, 10 company holidays, a generous 401(k) match, along with plenty of supplementary benefits, even a gym reimbursement! We are only accepting applicants with at least 1 year of Division 8 or 10 experience. Job Summary The Project Manager is the leader of their assigned door and hardware projects. They are responsible for all aspects of delivering a project on time and on budget while maximizing profitability. Their responsibilities include detailing (as required), materials procurement, coordinating installation (as needed) and vendor relations. They monitor and proactively manage all contract changes, as well as the contract time and any changes thereto, and report accordingly both internally and externally. Primary Responsibilities -Approach all tasks with a Safety-First mindset. -Maintain a positive, results-oriented attitude that promotes teamwork with peers, subordinates, operations, other support functions, and suppliers while driving significant change. -Provides proactive leadership throughout the entire project. Regularly collaborate with Estimating, and Sales department to ensure complete understanding of the project. Attends and leads project meetings with personnel and customers as required. -Maintains positive working relationships with General Contractors and architects during the design and production of the project. -Manages project financials with senior management. Periodically reviews project profitability with senior management. Discusses any major issues and presents recommendations and action plans to resolve. -Designated as main point of customer contact. Responsible for collaborating with customer regarding value engineering for either cost or delivery concerns. -Maintains compliance with contract documents and/or local, state or national code variances for the life of the project, as well as submittal review. Facilitates project correctness and completeness by submitting, resolving discrepancies, and assuring accuracy before procurement begins. -Manages all project communications to ensure timely response to customer. -Incorporates changes through ASI’s, Bulletins and RFI’s issued by contractor and architect or through return submittal comments. Prepares and negotiates change order with customers. -Maximizes profitability through buying and scheduling. -Prepares vendor purchase orders and releases orders to suppliers and/or in-house Purchasing department. -Establishes delivery schedules and manages freight to minimize costs. -Manages and coordinates labor and installation services with in-house Security division to minimize costs. -Responsible for maintaining and updating project backlog status. -Collaborates with Accounting department on consistent basis regarding timing of billing and status of payment. Contacts customer as needed to follow up on payment. -Manages job closeout, including punch list, to insure complete final payment and ensure customer satisfaction. -Maintains strong competency in computer software and product knowledge. -Occasional travel required to attend vendor training, project meetings, company training, job site visits, or other events deemed necessary. -Other duties as assigned. Requirements: Education, Experience & Qualifications Minimum -High school diploma or equivalent -1-2 years of experience detailing and/or project management in Division 8 Preferred -Associate or Bachelor’s degree in construction or industry related field -3-5 years of experience detailing and/or project management in Division 8 -Experience with Comsense ERP -Division 8 and 10 experience Physical Requirements The physical demands of this position are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -Ability to travel locally up to 10% of time -Ability to remain seated for extended periods -Ability to stand, walk, kneel, squat, climb, and navigate in closed manufacturing spaces on occasion -Ability to safely lift and move objects up to twenty-five (25) lbs. over short distances

Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc. We a

Entry-Level Parts Sales Counter Associate. Are you ready to turn your passion for cars and customer service into a rewarding career? Our Ford Dealership Parts Department is looking for a motivated, customer-focused individual to join our team as an Entry-Level Parts Sales Counter Associate. Learn de

Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc. We d

We are a consulting firm that specializes in product testing and product development work. Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback,

Location: Remote (USA) Company: ProductReviewJobs Thank you for your interest in becoming a Paid Product Tester. Notes on Product Testing: - Each product test is conducted by a third party, independent company. Product tests and online studies are typically lower.

Commercial Construction Senior Project Manager - Healthcare & Life Sciences Job Description: The Senior Project Manager’s role is to effectively manage both small and large scale projects from discovery and design to development and implementation. The Senior Project Manager is responsible for all

Well-known architecture firm looking for a Senior Project Manager with an architecture license with healthcare. Works closely with the PIC/PM to outline project schedules and manage production timelines, ensuring deadlines are met effectively.

Brand - Spirit Halloween The Sales Associate will support the Store Management Team in the setup, merchandising, pack-up and teardown of a seasonal store. The Sales Associate is responsible for maintaining Guest Services as per Company Standards. The Sales Associate will support the Store Management

Commercial Construction Senior Project Manager - Mission Critical Job Description: The Senior Project Manager’s role is to effectively manage both small and large scale projects from discovery and design to development and implementation. The Senior Project Manager is responsible for all of the du

Hybrid Schedule + Strong Comp + 401k Match | Build, Own & Grow This Jobot Job is hosted by: Sierra Johnson Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $110,000 - $130,000 per year A bit about us: This isn’t your average logistics company —

As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to e

Customer Service / Remote] - Anywhere in U.Competitive Pay & Benefits / Flexible Schedule / Career Growth / Meaningful Impact - As a Call Center Representative (CSR) at Wellcove, you will: Provide excellent customer service via phone and email; Respond to customer inquiries and resolve issues in a t

Customer Service / Remote] - Anywhere in U.Flex Schedule 7a-11p EST / Medical-Dental-Vision-Life-AD&D / 401(k) +3% / Generous PTO + Parental Leave - As a FT - Call Center Representative - Work From Home at Lap Of Love, you will: Assist clients with their end-of-life care needs by answering phone cal

Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to client inquiries, explain possible solutions, and ensure that clients feel supported and valued; Present a professional

DOE / Health-Dental-Vision-Life-FSA-HSA / 401(k) plan - As a Call Center Representative, you will: Assist customers with inquiries and concerns through multiple communication channels including phone, email, and chat; Provide exceptional customer service by actively listening, empathizing, and findi

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requirements; Research customer issues and work