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Job DescriptionBenefits: • Employee discounts, • Free uniforms Job Responsibilities: Perform accurate and timely nightly audits of hotel guest accounts, ensuring all charges and payments are recorded correctly. Verify and balance all revenue-generating departments' records, including room revenue, food and beverage sales, and other hotel outlets. Maintain accurate records of cash, credit card, and other payment transactions. Check-in late-arriving guests and handle guest inquiries and concerns during the night shift. Assist in the preparation of reports summarizing the hotel's financial performance for the night shift. Review and reconcile daily guest charges, ensuring all charges are properly posted. Handle end-of-day accounting procedures, including daily revenue postings and cash deposits. Conduct accurate room rate checks and make necessary adjustments when required. Assist in maintaining and updating guest profiles and loyalty program memberships. Act as a liaison between guests and other hotel departments during the night, ensuring guests' needs are met promptly and efficiently. Respond to emergency situations and security concerns, taking appropriate actions as per hotel policies. Handle guest checkouts and process payments accurately. Ensure the safety and security of the hotel premises during the night hours. Address any discrepancies or issues found during the audit process and communicate with management to resolve them. Coordinate with the housekeeping department to ensure that room statuses are updated correctly. Follow hotel policies and procedures, maintaining confidentiality of guest information. Provide exceptional customer service, ensuring guests have a positive experience during their stay. Qualifications & Requirements: High school diploma or equivalent; additional education in hospitality or accounting is a plus. Proven experience as a Night Auditor or in a similar role is preferred. Proficient in using hotel management software, accounting software, and Microsoft Office Suite. Strong mathematical and analytical skills, with keen attention to detail. Excellent written and verbal communication skills. Ability to work independently with minimal supervision during overnight shifts. Customer service-oriented with the ability to handle guest inquiries and concerns professionally. Demonstrated problem-solving and decision-making abilities. Knowledge of safety and security protocols, with the ability to respond to emergency situations effectively. Flexible schedule, including the ability to work on weekends and holidays. The Hampton Inn & Suites is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status Position Overview: The Hampton Inn & Suites is seeking a detail-oriented and responsible Night Auditor to join our team and ensure the smooth operation of our hotel during the night hours. The Night Auditor plays a crucial role in maintaining accurate financial records and providing exceptional guest service during overnight shifts. As the Night Auditor, you will be responsible for overseeing the night shift activities, reconciling financial transactions, and preparing reports for management. Your focus on accuracy, customer service, and organizational skills will contribute to the overall success of our hotel. Job Type: Part-Time Pay: $17.00- $18.00 per hour Expected hours: No more than 16 hours a week Benefits: • 401(k), • Employee discount, • Paid time offSchedule:, • 8 hour shift, • Holidays, • Monday to Friday, • Night shift, • Overnight shiftExperience:, • Hotel experience: 1 year (Preferred)Ability to Commute:, • Latham, NY 12110 (Required)Ability to Relocate:, • Latham, NY 12110: Relocate before starting work (Required)

Job Description We are looking for a Hotel Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation when arriving or departing during the overnight hours. A night auditor has the added responsibility of closing and balancing the current business day and correcting any posting/cashiering errors as needed to ensure accurate reporting to management. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities • Perform all check-in and check-out tasks, • Perform all night audit tasks - running the nightly reports, ensuring accuracy, and submitting to management., • Manage online and phone reservations, • Inform customers about payment methods and verify their credit card data, • Register guests collecting necessary information (like contact details and exact dates of their stay), • Welcome guests upon their arrival and assign rooms, • Provide information about our hotel, available rooms, rates and amenities, • Respond to guest complaints in a timely and professional manner, • Complete shift checklist, • Work experience as a Hotel Front Desk Agent, Receptionist or similar role, • Experience with hotel reservations software., • Understanding of how travel planning websites operate, like Booking and TripAdvisor, • Customer service attitude, • Email, • Phone, • In person

Job Description TITLE: Marketing & Communications Coordinator LOCATION: Headquarters REPORTS TO: Marketing Manager CLASSIFICATION: Full Time, Non-Exempt PAY GRADE: NE 35 ($20.00 - $30.19 per hour) AVAILABILITY: Monday-Friday 8:30am-5:00pm Position Summary: The Marketing & Communications Coordinator supports the execution of marketing initiatives that help advance Pioneer’s brand and business objectives. This role is responsible for creating and scheduling content across various channels - including social media, email, and the website - as well as supporting the preparation, launch, and analysis of marketing campaigns. The Marketing & Communications Coordinator also assists with managing sponsorships, events, marketing requests, and internal administrative functions that support the department’s day-to-day operations. Essential Job Functions: Content Creation & Campaign Support • Draft compelling, brand-aligned content for digital and traditional marketing campaigns, including email, social media, and print materials., • Assist in the development, coordination, and reporting of marketing and communications campaigns., • Support the Marketing Manager in building and maintaining a strategic content calendar across all marketing channels, ensuring alignment with business priorities, seasonal campaigns, and community events., • Conduct content planning sessions with team members and internal stakeholders to identify upcoming content needs and opportunities., • Draft email communications using Salesforce Marketing Cloud, ensuring accurate targeting, formatting, and testing prior to deployment., • Assist with website and blog updates to keep content fresh, relevant, and in alignment with SEO and branding standards., • Manage incoming marketing support requests from internal teams, ensuring timely and effective execution of materials and deliverables., • Assist with audit preparation, file management, inventory of marketing materials, and other administrative duties that support team efficiency., • Maintain campaign documentation, vendor records, and compliance approvals as needed. Education & Experience: • Associate’s degree in Marketing, Communications, Public Relations, or a related field preferred., • 1–2 years of relevant marketing or communications experience preferred (internship experience considered)., • Strong writing, editing, and proofreading skills with attention to accuracy and tone., • Familiarity with social media platforms and email marketing tools; experience with Salesforce Marketing Cloud a plus., • Basic understanding of branding and visual identity principles., • Strong organizational skills and the ability to manage multiple projects with competing deadlines., • Team-oriented mindset with a willingness to learn and grow within a collaborative environment., • Proficiency in Microsoft Office; knowledge of Adobe Creative Suite or Canva is a plus. Experience using email marketing platforms a plus., • Must have own transportation, or access to reliable transportation on short notice and valid driver's license plus ability to maintain this throughout employment., • Must be available to travel to branch locations or other off-site locations when needed on short (sometimes same day) notice., • Must be available to work occasional evenings and weekends for shows, seminars, etc. to assist with marketing needs. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.