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Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Thanks for stopping by. We are Ofosu Curoz, the worlds fastest growing cleaning service. Currently we are looking for Quality Consultants or Customer advisors to speak with our clients pre-cleaning and post cleaning. This would mean that we are looking for highly motivated and highly driven individuals to speak with customers at their residences about the cleaning service they have ordered. Job duties: 1. Developing and implementing quality assurance policies and procedures 2. Conducting audits and inspections 3. Identifying areas for improvement 4. Providing training to staff 5. Collaborating with various teams to resolve quality-related issues Part time / Full time/ Per Diem
The Home Delivery advisors are responsible for oversight of the delivery process at the store level. This role is responsible for the efficient execution of Customer deliveries while upholding the brand's retail promise. Essential Duties and Responsibilities: Ensure products are delivered in a timely manner. Provide customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice). When making deliveries, payment must be collected before delivery is sent out. Follow OCM regulations and safety standards Coordinates and support orders delivery Provide unmatched delivery and customer service to customer alike Restock delivery inventory bins, and conducting audits as needed. Ensure clear and accurate communication with customers for day of delivery Clearly and accurately communicate any updates or concerns to the management team Verify daily delivery finances and inventory are accurately accounted for Manifest audits and oversee delivery software/tools Perform other duties as assigned by management that may pertain to budtending or other aspects of day to day operations. Minimum Qualifications: Previous experience in delivery/delivery services preferred Must be comfortable driving for extended periods of time in any weather. Must be authorized to work in the United States. Must be 21 years of age or older. Must have a valid driver’s license within the state and a clean driving record. Must be comfortable operating and navigating a delivery van, bike, car or scooter. Must be able to comply with all laws, regulations, and policies associated with the industry. Preferred Qualifications: High school diploma, GED, or equivalent preferred. Previous experience in commercial or work-related delivery driving preferred. Physical and Mental Demands: While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 25 lbs. Able to stand up to 90% of the time. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. Working Environment: Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position. EEO Statement: We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities. Job Type: Full-time Pay: $15.00 per hour Day range: Monday to Friday Weekends as needed Shift: 10 hour shift 12 hour shift 4 hour shift 8 hour shift Day shift Evening shift Application Question(s): Have you ever interviewed with or been employed by Paint Puff N Peace?
1. This process outlines budtender responsibilities at opening, with a focus on the sales floor. 2. Turn on all computers and navigate to the Point-of-Sale system. 3. Turn on any other electronic systems and devices, including sound system, televisions, kiosks, etc. 4. Go to the manager and get your cash drawer: a. Count your drawer to ensure the correct starting denomination and sign-off on receipt; if you need any change, inform the manager sign-off on receipt; if you need any change, inform the manager b. Put your drawer into your till c. Assign the drawer to yourself in the POS d. Log into the POS on your computer 5. Take the sample Adult Use cannabis products from the secure storage room to the sales floor. 6. Ensure all Adult-Use cannabis products are stocked based on expected sales for that day of the week, with sufficient inventory for the operating week. 7. Ensure Adult-Use cannabis flower in sample jars are filled and labeled appropriately and that the jar contents has flower that is fresh, fragrant, correctly labeled, and free from dust/debris. 8. Assist inventory manager(s) with any auditing / counting of cannabis product inventory if asked by general or inventory manager. 9. Ensure the checkout area is clean, tidy, and well-stocked; ensure necessary supplies are stocked and sufficient customer-receipt printing paper is available 10. Ensure the sales floor area is clean and tidy. 11. All opening tasks must be completed at least five (5) minutes before opening; all budtenders must be ready to start servicing customers at this time and all badges must be visible. 12. Throughout the day: a. Package up cash into appropriate denomination bundles for more b. efficient cash drawer count out at the end of the shift or at closing (bundle $1 into stacks of $25; $5 into stacks of $100; 10’s = $250). c. Sanitize the sales floor regularly as outlined by your region’s COVID and other protocols. d. Clean and tidy the bud room and check out area as time allows to make the closing cleaning process smoother.
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