Tampa
Job DescriptionDescription: Administration • Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals to breakdown revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier., • Run audit reports and journals from all credit card and computer systems., • Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary., • Make corrections and adjustments and handle any computer issues that may arise., • Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department., • Ensure all reports and back-up vouchers are complete and filed properly., • Review and correct discrepancies in the Front Desk System., • Coordinate with the front desk and restaurant\bar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations., • Ability to communicate effectively with guests, vendors, and other associates., • Ability to adhere to all applicable Federal, state, local, safety, and health standards., • Ability to assist with the design and preparation of statistical reports and presentations as needed., • Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed., • Ability to accurately reports information., • Ability to scrupulously follow all StepStone and hotel policies and procedures., • Attend required Hotel meetings. Personal Effectiveness • Projects and assignments are completed thoroughly, professionally, and with care., • Adjusts to high-pressure conditions and is open to change., • Assumes responsibility for personal growth and development., • Understands and communicates the StepStone Mission and Core values., • Expresses ideas and conveys information clearly, effectively, and professionally., • Actively listens to others., • Conveys company information, decision, or problems to appropriate parties on a timely basis., • Minimum lifting of 20 pounds., • Pushing, bending, stooping, upward reaching, manual dexterity., • Hearing, writing, typing., • Minimum pulling of 20 pounds., • Must have a comprehensive knowledge of service standards, guest relations, and etiquette., • Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations., • Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates., • Must have excellent mathematical and computer skills., • High school education and relevant training and experience required. Additional education preferred., • At least one year of relevant experience required., • Ability to timely obtain any required licenses or certificates., • CPR training and first aid training preferred. Requirements Scheduled Shifts • Must be able to work Thursdays, Fridays and Saturdays.Requirements: