IAM Operations Specialist
19 days ago
Louisville
Job Description Job Title: IAM Operations Specialist Location: Louisville, KY Position Summary The IAM Operations Specialist is responsible for the day-to-day support, administration, and maintenance of enterprise identity and access management (IAM) systems. This role ensures the availability, security, and integrity of identity services by supporting Active Directory, cloud identity platforms, and related technologies across a complex, global environment. The position operates with moderate independence and collaborates closely with regional and global teams, including participation in an on-call rotation. Key Responsibilities • Administer and support Active Directory services, including:, • User, group, computer, OU, and managed service account creation, • Group Policy management, • DNS administration, • Active Directory Sites and Services, • Domain DFS, • NTFS and share permissions, • Support Windows Server operating systems up to and including Windows Server 2022, • Manage and maintain Active Directory trusts (forest, child, and external), • Perform backup and restore of Active Directory objects, • Support Active Directory schema and attribute management, • Administer Active Directory Certificate Services (PKI), including templates and certificate lifecycle management, • Support and maintain identity platforms, including:, • Entra ID (Azure AD), • Office 365, • Azure AD Connect, • OKTA Universal Directory, • Other IAM solutions (e.g., Ping, ForgeRock), • Support ADFS (Active Directory Federated Services), • Utilize PowerShell and other scripting languages to automate tasks and improve operational efficiency, • Work with identity security and monitoring tools, including:, • Semperis Forest Recovery, • Semperis Directory Services Protector (DSP), • Change Auditor, • Support privileged identity and access management practices, • Participate in global on-call rotation, primarily supporting the APAC region Position Scope • Project Management: No direct project ownership; supports initiatives as required, • Geographic Scope:, • Primary support for APAC region, • Global support as needed through on-call rotation Required Knowledge, Skills, and Abilities Experience • 3+ years of experience supporting identity and access management services in a large enterprise environment, • Proven experience supporting Active Directory, Entra ID, and OKTA, • Experience working in multi-forest, multi-domain environments, including resource domains for Exchange, • Experience working in a FedRAMP-compliant environment Technical Knowledge & Skills • Strong knowledge of Microsoft Active Directory administration and support, • Experience with privileged identity management (PIM) and privileged access management (PAM), • Knowledge of Active Directory backup, recovery, and advanced auditing, • Strong understanding of Windows operating systems and Windows Firewall, • Proficiency in PowerShell scripting (or similar scripting languages), • Knowledge of PKI and certificate services, including templates and lifecycle management, • Experience managing OKTA and Entra ID at a Global Administrator level, • Familiarity with IGA solutions such as SailPoint, • Basic understanding of Unix and Linux operating systems Working Relationships • Collaborates with regional and global IAM leadership and operations teams, • Works closely with infrastructure, security, and application teams to support identity services