Bilingual call center jobs in Bayonne, New JerseyCreate job alerts

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives. We’re seeking a Care Coordinator Bilingual Spanish Speaking who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. Preferred is hiring an onsite Care Coordinator! We offer weekly pay between $22.00-$25.00 an hour! Office hours Monday-Friday 9:00a.m.-5:00p.m. The office location is: 148 39th St. Brooklyn, NY 11232. Our Benefits: • Comprehensive medical, dental, and vision coverage, • 401(k) retirement plan, • Paid time off and holidays, • Employee assistance programs and wellness initiatives, • Flexible options to support a balanced life What You'll Do: • Monitors HHA electronic verification via the HHA Exchange “Call Dashboard” throughout the day and is responsible for its maintenance and documentation., • Maintains effective communication with contracts via HHA Exchange by revising contract messages, replying promptly, and clearing out respective notes in a timely manner., • Communicates with vendor/contract any changes that occur, either with patient/family or HHA. In the event the HHA is changed or replaced, the Care Coordinator is responsible to notify the Human Resource department to send the appropriate documentation to the vendor., • Responsible for documenting all incidents (both in HHA Exchange and on Incident Report form) and relaying information to supervisor for follow up and completion of incident reports., • Responsible for scheduling replacement HHA’s upon request from Human Resource department to ensure HHA compliancy with agency and state regulations., • Assists with obtaining contract authorizations where pre-billing conflicts arise., • Excellent active listening skills and a strong service orientation., • Able to supervise staff and coach them to improve functioning and overall agency services., • Patient demeanor with the ability to relate to, empathize with, and show compassion for a variety of personalities., • Good interpersonal, written, and verbal communication skills., • High school graduate; some college credit preferred., • At least one (1) year of previous experience in health care., • Ability to communicate effectively and clearly with others to exchange information.

Overview: The Nurse Practitioner will work collaboratively with physicians and other healthcare professionals to provide high-quality, patient-centered care. This role involves diagnosing and managing a wide range of acute and chronic conditions, promoting preventive care, and fostering strong patient relationships. Salary Range: $140,000-$150,000 annually commensurate with experience Responsibilities: * Assesses and interprets medical and psycho-social histories; performs physical examinations (including gynecological and breast examination as appropriate; identifies problems; formulates a plan of treatment; provides education and referral (as indicated); and evaluates the effectiveness of the interventions prescribed. * Consults with or refers clients with abnormal conditions or other medical, psychological or social problems to the collaborating physician or other appropriate referral course when indicated. * Performs or orders laboratory tests and interprets the results as part of the health management. Reports communicable disease in a timely manner to the appropriate Health Department as per health center protocol. * Orders medications. * Follows established treatment guidelines as indicated by Health Center protocols. * Conducts health teaching and counseling during the medical encounter, as appropriate, enabling the client to make informed choices about health and treatment options. * Completes the client’s clinical record documentation in a timely manner specific to the applicable policies and procedures of the health center * Understands the medical emergency procedures and is familiar with the location of the emergency kit/supplies in all clinic settings. * Participates in quality improvement/assurance activities. * Participates in continuing medical education activities to enhance professionalism and to ensure quality of care. * Provides on-call coverage as scheduled. * Works collaboratively with all members of the health center to build a supportive team. * Applies infection control measures according to Health Center Policies and Procedures. * Maintains professionalism and adheres to client confidentiality. Job Requirements: • Licensed to practice as a NYS Nurse Practitioner., • Licensed and currently registered as a Registered Nurse in the State of New York., • 2 to 4 years of experience as a Nurse practitioner, • Experience and knowledge of HIV/AIDS primary care preferred., • Experience and knowledge of managing clients with substance abuse preferred., • Previous experience with an electronic health record, preferred, • Visual acuity and manual dexterity to interface with the computer and perform medical procedures as indicated, • Auditory acuity to handle phone calls and interact extensively with patients, • Maintains CMEs/CEUs required for licensure, • Maintains CPR certifications, • Maintains Infection Control certification., • Maintains DEA registration., • Certified by ANCC or AANP, • Bilingual English/Spanish preferred, but not required Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books. Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Member Services Representative (Healthcare) Position Overview The Member Services Representative serves as the primary point of contact for members and providers, delivering exceptional customer service and support. This role focuses on assisting members in navigating their healthcare benefits, accessing services, resolving concerns, and ensuring a seamless member experience. Key Responsibilities • Answer incoming calls from members and providers, addressing questions related to benefits, services, and care plans, • Assist members in accessing covered and non-covered services, including scheduling appointments with primary care physicians and specialists, • Conduct post-enrollment orientations for members, families, and representatives, explaining plan benefits, policies, and procedures, • Educate members on how to obtain services, use their benefits, and navigate the healthcare system, • Respond to and document member inquiries, complaints, and grievances; resolve same-day issues when possible, • Inform members of their rights, including grievance and appeals processes, fair hearings, and external review options, • Clarify information from member materials, including handbooks and online resources, • Facilitate communication between members, providers, subcontractors, and the Interdisciplinary Care Team, • Provide medication reminder calls as directed by the care team, • Assist with non-clinical assessments and data entry of service authorizations, • Support members with Medicaid renewal and eligibility-related processes, • Communicate effectively with individuals with diverse needs using interpretation services and adaptive communication tools (e.g., TTY, large print, braille), • Participate in special projects and support departmental initiatives as needed Qualifications Education: • Minimum of 3 years of experience in a healthcare or call center environment, • Experience supporting Medicaid and/or Medicare populations preferred, • Strong computer skills, including Microsoft Office Suite, • Customer Service Excellence: Strong ability to provide empathetic, member-focused support, • Healthcare Knowledge: Understanding of healthcare services, insurance, and managed care, • Communication Skills: Clear, professional verbal and written communication abilities, • Problem Solving: Ability to assess issues, identify solutions, and resolve concerns efficiently, • Organization & Multitasking: Capable of managing multiple priorities in a fast-paced environment, • Cultural Competency: Ability to work effectively with diverse populations and sensitive situations, • Team Collaboration: Works effectively with interdisciplinary teams and external partners, • Integrity & Accountability: Maintains confidentiality and adheres to compliance standards

Legal Intake Specialist Role Overview Legal Intake Specialists are the very first point of contact for individuals seeking legal representation, playing a pivotal role in shaping the client’s experience. Intake specialists are responsible for handling all inbound inquiries— via phone, web form, email, or live chat. Legal Intake Specialists listen attentively, respond thoughtfully, and guide prospective clients from the very first interaction all the way through a seamless retainer agreement sign-up process. By demonstrating professionalism, empathy, and urgency, they build trust and lay the foundation for the legal journey ahead of them. Key Responsibilities: • Client Engagement: Deliver best-in-class service during initial interactions, ensuring clients feel heard and supported., • Claim Setup: Initiate & complete the intake process, as well as assist with the client sign-up process of a retainer agreement., • Information Gathering: Collect detailed & relevant information about the potential claim to confirm eligibility & qualify injury claims by using a defined set of criteria., • Data Accuracy: Capable of collecting detailed and complete claim-related information with precision., • Service Excellence: Approach every interaction with attention to detail and a sense of urgency to drive optimal outcomes for all parties included., • Process Guidance: After the sign-up process, clearly explain next steps and transition clients to the Case Management team, including case managers, paralegals and attorneys. Candidate Requirements Essential Attributes: • Sales & Customer Service Experience: Proven ability to engage with prospective clients professionally with a willingness to guide in the sign-up process of retainer agreements., • Professional Telephone Etiquette: Clear, courteous, and with a proactive communication style., • Active Listening & Communication Skills: Strong verbal and interpersonal abilities to understand and respond effectively., • Written Communication: Excellent grammar, spelling, and punctuation., • Organizational Skills: Strong time-management, task prioritization & a process-oriented mindset, • Multitasking: Comfortable managing multiple inquiries and responsibilities simultaneously., • Team Collaboration: Works well independently, within a team environment and able to communicate & collaborate with attorneys, paralegals, and administrative staff., • Adaptability & Flexibility: Thrives in dynamic, fast-paced & high-volume environments., • Emotional Intelligence: Self-awareness, self-regulation, motivation, empathy, and social skills. Preferred Qualifications: • Sales and/or Sign-up Center (a plus), • Contact Center/Call Center (a plus), • Law firm or Legal industry experience (a plus), • Insurance, Healthcare & Medical Administration experience (a plus), • Familiarity with CRM systems (Salesforce), VoIP software & electronic signature software, • College degree (preferred but not required), • Bilingual (a plus) Compensation: $100,000 • Salary: base $52,500 (additional $3k if pass a Spanish Assessment) + Incentives and bonuses, • Commuter benefits / Parking reimbursement, • Medical/Dental/Vision, • PTO, • 401k, • Company Culture Events All new hires are on a 90-day probation period – any incentives/bonuses paid after probation period.

Job Description Position located at: 2168 Central Park Ave, Yonkers, NY POSITION SUMMARY: The Administrative Assistant plays a vital role in ensuring smooth and efficient daily operations while upholding the highest standards of client service. Acting as the central point of coordination within the office, this individual is expected to be dependable, personable, punctual, and assertive. Key responsibilities include managing client interactions, routing calls, processing mail, and maintaining organized and accurate data systems. The Administrative Assistant is instrumental in facilitating a professional environment that consistently meets or exceeds client expectations. RESPONSIBILITIES: CLIENT RELATED SERVICES • Serve as the first point of contact for clients, ensuring a professional and welcoming experience., • Documents all in-office visits following the process and procedures., • Answering and routing incoming calls to the appropriate department., • Filter client calls by identifying urgent matters and following the call escalation process., • Responsible for returning missed calls and assigned callbacks provided by the Manager., • Responsible for retrieving voice messages left on Main Lines., • Handles each call with a positive, helpful attitude while being thorough in concise., • Assist with client referrals and ensure timely follow-up to maintain strong relationships and continuity of service., • Support business development efforts by attending events, distributing materials, and helping build a positive public presence for the firm., • Assist with posting content to all social media sites., • Assist with creating digital marketing, promotional material, and advertisements while ensuring brand consistency., • Processes all incoming and outgoing mail & packages via USPS, UPS and FedEx., • Fax and scan client documents in accordance with company procedures., • Collecting and routing hand-delivered packages., • Inventory management of office supplies, cleaning supplies, marketing supplies, etc. will be responsible for notifying management of supplies that require replenishing., • Maintaining the cleanliness of the office waiting area, lobby, and other public areas., • Maintain strict confidentiality of client records and sensitive information in accordance with firm policies and legal regulations., • Categorize and upload incoming documents into the client’s matter, ensuring correct document type classification and creation of corresponding task(s)., • Complete client file requests in a timely and organized manner., • Minimum 1-2 years of administration experience, • 1-year experience in a call center environment preferred, • Provides a clean, polished, and professional appearance, • Proficient in relevant computer applications, • Excellent level of experience with the use of a computer and general office equipment such as printers, scanners, and copy machines, • Knowledge of customer service practices and principles, • Excellent data entry and typing skills, • Committed to providing quality service in relation to organization's mission, • Superior listening, verbal, and written communication skills, • Ability to handle stressful situations appropriately, • Ability to modify and adapt to improvements within the organization, • Ability to operate in a high-paced environment with a composed sense of urgency, • Excellent time management and organizational skills, • Bilingual/ Spanish speaking (Required) Physical Demands: While performing the duties of this job the employee is frequently required to sit, stand, walk, talk, hear, bend, stoop, and have finger, hand, and arm dexterity. Work Environment: This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. We are a paperless work environment utilizing E-fax, Vonage Application, the Microsoft Office Suite package, & Smart Advocate legal database software.

Job Description Internist - Bronx, NY (#1722) • Medical, Dental, and Vision insurance, • Flexible Spending Account, • Paid Time Off, Retirement Savings, • Commuter Benefits program About Impact Recruiting Solutions: Impact Recruiting Solutions is a dedicated recruitment partner connecting healthcare professionals with rewarding opportunities. We collaborate with hospitals, clinics, and multi-specialty facilities to match skilled individuals with roles that align with their expertise and career aspirations. Position Overview: Impact Recruiting Solution is currently seeking an Intern to fill an opening with a network of federally qualified community health centers located in the Bronx, New York. This role offers the opportunity to provide comprehensive primary care to a diverse and underserved patient population within a mission-driven community health setting. Key Responsibilities: • Examines or conducts tests on patients to provide information on medical conditions., • Analyzes records, reports, test results, or examination information to diagnose the medical condition of the patient., • Prescribes or administers treatment, therapy, medication, vaccination, and other specialized medical care to treat or prevent illness, disease, or injury., • Explain procedures and discuss test results on prescribed treatments with patients., • Collects, records, and maintains patient information, such as medical history, reports, and examination reports., • Refers patient to medical specialist or other practitioner when necessary. Complete and submit appropriate progress reports to the CMO., • Advises patients and the community concerning diet, activity, hygiene, and disease prevention., • Maintains strict confidentiality and follows federal/state and organization regulations in this regard., • Plans, implements, or administers health programs or standards in the organization for information, prevention, or treatment of injury or illness., • Attends scheduled monthly and quarterly medical staff meetings as well as education meetings., • Agrees to see patients irrespective of their medical condition/diagnosis., • Provides 24-hour on-call service on a rotating weekly basis., • Conducts research to study anatomy and develop or test medications, treatments, or procedures to prevent or control disease injury., • Obtain and maintain admitting privileges to Urban Health Plan's affiliated hospitals., • Education: MD/DO degree from an accredited medical school and completion of an accredited residency program., • Licensure: Must have an active State medical license. Must be Board Certified., • Experience: Understanding of and passion for Community Healthcare is preferred., • Language: Bilingual in Spanish is preferred., • Technical Skills: Proficient in conducting medical examinations, ordering and interpreting diagnostic tests, prescribing medications, and utilizing electronic health records., • Competitive Compensation: Enjoy a competitive annual salary range of $225,000 to $250,000 per year, commensurate with experience., • Comprehensive Benefits:, • Federal/State Loan Repayment Eligibility, • Generous Paid Time Off, including your birthday (4 weeks’ vacation; 6 sick, 6 personal, and 9 paid holidays), • Contribution to 401(k) plan, • Full Benefits - 100% of cost covered for employee, 73.5% covered for family by employer, • Term Life Insurance, • Malpractice insurance coverage under FTCA, • Paid continuing medical education, • Flexible schedules, • Relocation Reimbursement, • Work Schedule: This is a full-time position., • Professional Growth: Gain valuable experience in a collaborative, innovative, and supportive federally qualified community health center environment., • Impactful Work: Contribute to a mission-driven organization dedicated to improving patient outcomes and providing equitable healthcare to the community.

Job Description Job Description BRAM Auto Group is one of the largest family-owned businesses in the Tri-State area serving customers in New York and New Jersey for over 50 years. BRAM is a premier automotive management group- we own and operate 13 innovative Dealership Locations representing Lexus, Cadillac, Ineos Grenadier, Honda, Toyota, and Hyundai Brands. BRAM is looking for talented, detail oriented and dedicated professionals to join our team and ensure the bright future of our franchise. If you are personable, energetic and of high integrity, this is a fantastic opportunity to take the next step in your automotive career. BDC/Internet Sales Representatives will be responsible for handling all incoming/outgoing phone calls and internet leads, as well as confirming sales appointments and follow-up. We are looking for a tenacious individual that seamlessly connects with people with a positive, can-do attitude! Bilingual English/Spanish a must! Requirements: Following is a list of certain minimum required duties, responsibilities and qualifications associated with the position, subject to applicable law. This list is not all inclusive and may be amended or supplemented as business needs dictate. Sales BDC Duties Include: · Responsible for managing all incoming/outgoing phone and internet sales leads. · Setting, confirming, and following up with customer appointments. · Responding to inquiries in a professional, and well-spoken manner · Maintain an ongoing customer database to capture repeat business · Qualifications: · Previous Call Center experience preferred · Out-going personality with excellent communication skills · Strong computer and phone skills · Excellent follow-through skills · Self-motivated, goal oriented, and ability to work in a fast-paced environment · Ability to work independently. Salary Starting at $16 per hour plus commission! What We Offer · Medical, Dental and Vision · 401K and 529 College Plan · Competitive Wages · Paid time off and vacation · Growth opportunities Equal Employment Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status.

Job Description OUTREACH ASSOCIATE PRETRIAL SERVICES DEPARTMENT Posted: 4/20/2026 Join our team of professionals seeking to improve the experience of justice involved individuals in the NYC Courts! ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 300 employees, citywide. DEPARTMENT SUMMARY CJA's Outreach Team works to increase public awareness about the criminal legal system in New York City. Outreach supports the public by contacting people about their upcoming court dates and missed court dates, providing information throughout the pretrial process and community resources. POSITION SUMMARY As part of CJA's Operations Outreach Center, the Outreach Associate supports the Agency's efforts to reduce unnecessary detention and failure-to-appear for those arrested within the 5 boroughs of New York City. Using best practices in communication, resourcefulness, and data-informed engagement with those involved in the justice system, CJA's Outreach and Helpline helps people who are arrested, and their families navigate the complexities of the criminal court and pretrial process. The Outreach Associate is a critical resource to individuals and their families with pending cases in criminal courts. Outreach Associates respond to inbound calls to the Helpline and use active listening skills, empathy, and resourcefulness to speak to court involved individuals and the general public when helping them understand the pretrial process and procedures. The Outreach Associate answers questions about court dates, bail posting or updating or correcting contact information. In addition, they work with a team of colleagues leading the agency's citywide efforts to reduce the Failure-to Appear (FTA) rates of court involved citizens. The efforts of the Outreach Associates support special initiatives projects including conducting in-depth conversations and interviews with court involved individuals to gathering information on their experiences in pretrial detention. PRIMARY RESPONSIBILITES • Manage high-volume inbound calls in a timely manner, follows best practices and scripts for diverse inquiries, • Conducts phone surveys with court involved individuals to record their pretrial experiences, • Identify client needs, research issues, and provide solutions, including connecting clients with relevant resources. This work is primarily conducted via call, SMS, email, however, some direct client contact is required., • Maintains records and compiles data of calls made and transcribes information collected, • Provide support to clients by issuing court date reminders via call, SMS, email, and postal mail, • Contact clients who have missed their court date and have a warrant issued, providing support and assistance to help them return to court and resolve their missed court date, • Collaborate with the QSR department to support clients in Supervised Release and conduct specialized notifications or other outreach as assigned, • Collaborate with the Research/Evidence-Based Practice department on research projects and surveys., • Collaborate with external stakeholders in other programs as directed, • Handle administrative duties such as responding promptly and professionally to emails, answering phone calls, processing incoming and outgoing mail, maintaining office supplies, and other administrative duties as assigned, • Attend educational and training seminars to improve knowledge and performance levels, • Individuals with two years work experience and/or lived experience with the criminal justice system are strongly encouraged to apply., • Associate degree, specifically in criminal justice (Preferred), • One year of work experience in a customer service or client-facing role (preferred)., • This opportunity is ideal for an individual who has recently graduated from college or has commensurate experience., • Knowledge of pretrial services and NYC Court system (preferred), • Bilingual proficiency (Spanish preferred), • Ability to multitask and experience gathering information from multiple data sources (databases, client management systems, or internet resources)., • Proficient in Microsoft Office Suite, Windows OS, and CRM software (preferred)., • Demonstrated professionalism in interacting with coworkers and the public Communication Skills • Speaks clearly and articulately; presents information about court dates and pretrial processes in a clear, concise, and understandable manner., • Demonstrates a strong track record of explaining complex processes and procedural information in a way that clients can easily grasp., • Skilled at using the appropriate medium or technology to deliver impactful and effective communication., • Utilizes a strong understanding of the criminal justice system and community resources to provide accurate information and support to clients., • Employs professional phone manners and active listening skills to effectively understand and address client inquiries., • Establishes rapport easily with individuals from diverse backgrounds through a warm and approachable demeanor., • Maintains a high standard for exceptional service, ensuring that client interactions are handled with care and efficiency., • Anticipates client needs, takes initiative to address issues, and solves problems resourcefully and effectively., • Works effectively with different departments to support and enhance outreach initiatives and contribute to team goals., • Adjusts quickly to changing priorities and evolving departmental needs with a flexible approach., • Anticipates needs, takes initiative, is resourceful, and solves problems, which are vital for identifying client needs, researching issues, and providing solutions., • Highly organized, consistently meeting both short- and long-term responsibilities with attention to detail., • Plans, organizes, and schedules tasks efficiently to ensure smooth operation and alignment with departmental goals., • Maintains accurate and up-to-date client information and documentation; effectively manages client data. This is a part-time position designed to support operational coverage. The Outreach Associate: • Will work a combination of full-day and partial-day shifts., • May be scheduled on different days based on operational needs and staffing coverage., • Will be required to report in-office as scheduled to support operational needs, including critical functions such as mail processing. **Flexibility is required to adjust scheduled days, as needed, to ensure adequate coverage. Compensation: $29.15 per hour Note: This role is 100% in person *Internal applicants must be 1 year in their current roles and in good standing (no disciplinary action within the last 90 days) to apply. CJA VALUES Each employee at CJA is guided by these values in our work: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. Note: Only those candidates being considered will be contacted. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description: The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments. Position Overview The Per-Diem Housing Counselor has the primary objective to oversee the assigned site in the following areas: ensuring physical plant safety and security; meal preparation and coordination; monitoring self-administration of medication; crisis and conflict management; Activities of Daily Living Skills (ADLS) training and coaching; facilitating community building events, and documenting incidents, program log and progress notes. Key Performance Indicators All key performance indicators below are expected to be met fully. • Enter documentation during each shift including:, • Medication monitoring log, • Front Desk log, including shift change summaries at end of shift, • Incident Reports as needed on the day of the incident, • 100% of progress notes for individual and group work done with residents are completed within 48 hours of contact., • Make regular building rounds during shift as required., • Call the Justice Center immediately after serious, reportable incidents. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Minimum of a high school diploma or equivalent (GED) required., • Must have Food Handler Certificate or be able to obtain this within 90 days of hire., • Must have Fire Guard Certification or be able to obtain this within 90 days of hire., • Ability to prioritize and meet deadlines., • Excellent oral and written communication skills., • Be creative and flexible., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Demonstrated leadership skills and ability to work as part of a team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Ability to walk up five flights of stairs, • Must be fingerprinted and cleared through a background clearance process., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Primary Care Physician - Bronx, NY (#3381) • Location: Bronx, NY, • Employment Type: Full-time, • Hourly Rate: $225,000 - $250,000 annually About Greenlife Healthcare Staffing: Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting healthcare professionals with top-tier opportunities. We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals. Position Overview: Greenlife Healthcare Staffing is currently seeking a Primary Care Physician to fill an opening with a network of federally qualified community health centers located in the Bronx, New York. This role offers the opportunity to provide comprehensive primary care to a diverse and underserved patient population within a mission-driven community health setting. Why Join Us? • Work Schedule: This is a full-time position., • Professional Growth: Gain valuable experience in a collaborative, innovative, and supportive federally qualified community health center environment., • Impactful Work: Contribute to a mission-driven organization dedicated to improving patient outcomes and providing equitable healthcare to the community. Key Responsibilities: • Examines or conducts tests on patients to provide information on medical conditions., • Analyzes records, reports, test results, or examination information to diagnose the medical condition of the patient., • Prescribes or administers treatment, therapy, medication, vaccination, and other specialized medical care to treat or prevent illness, disease, or injury., • Explain procedures and discuss test results on prescribed treatments with patients., • Collects, records, and maintains patient information, such as medical history, reports, and examination reports., • Refers patient to medical specialist or other practitioner when necessary. Complete and submit appropriate progress reports to the CMO., • Advises patients and the community concerning diet, activity, hygiene, and disease prevention., • Maintains strict confidentiality and follows federal/state and organization regulations in this regard., • Plans, implements or administers health programs or standards in the organization for information, prevention, or treatment of injury or illness., • Attends scheduled monthly and quarterly medical staff meetings as well as education meetings., • Agrees to see patients irrespective of their medical condition/diagnosis., • Provides 24-hour on-call service on a rotating weekly basis., • Conducts research to study anatomy and develop or test medications, treatments, or procedures to prevent or control disease injury., • Obtain and maintain admitting privileges to affiliated hospitals., • Perform other related duties as may be assigned. Greenlife Healthcare Staffing - Empowering Healthcare Professionals, Enriching Lives Requirements Qualifications: • Education: MD/DO degree from an accredited medical school and completion of an accredited residency program., • Licensure: Must have an active State medical license. Must be Board Certified., • Experience: Understanding of and passion for Community Healthcare is preferred., • Language: Bilingual in Spanish is preferred., • Technical Skills: Proficient in conducting medical examinations, ordering and interpreting diagnostic tests, prescribing medications, and utilizing electronic health records., • Competitive Compensation: Enjoy a competitive annual salary range of $225,000 to $250,000 per year, commensurate with experience., • Comprehensive Benefits:, • Federal/State Loan Repayment Eligibility, • Generous Paid Time Off, including your birthday (4 weeks’ vacation; 6 sick, 6 personal, and 9 paid holidays), • Contribution to 401(k) plan, • Full Benefits - 100% of cost covered for employee, 73.5% covered for family by employer, • Term Life Insurance, • Malpractice insurance coverage under FTCA, • Paid continuing medical education, • Flexible schedules, • Relocation Reimbursement

Job Description Clinical Patient Navigator Department: Business Development Reports To: Call Center Manager Summary: The Clinical Patient Navigator assists patients in getting approval for necessary medical services by guiding them through the pre-authorization process. This role uses organizational and communication skills to help patients, work with healthcare providers and insurance companies, and ensure a smooth path to their care. The Clinical Patient Navigator is a key contact for patients needing pre-authorization, offering support and clear information. Essential Functions: • Pre-Authorization Support:, • Help process pre-authorization requests for different medical services like procedures, tests, and medications., • Understand and follow the rules of different insurance companies for getting approvals., • Enter patient and medical information accurately into computer systems., • Help gather necessary paperwork from doctor's offices., • Follow up on pre-authorization requests to avoid delays., • Share the results of the pre-authorization with patients and the healthcare team clearly., • Learn about different insurance plans and their pre-authorization rules., • Patient Guidance:, • Be a main point of contact for patients with pre-authorization questions, offering friendly support., • Explain the pre-authorization process to patients and their rights., • Help patients understand what their insurance might cover and any potential costs., • Answer patient questions and concerns politely and get help for more complex issues., • Connect patients, doctors' offices, and insurance companies to help resolve pre-authorization issues., • Teamwork and Communication:, • Work well with doctors, nurses, and other healthcare staff to get needed medical information., • Communicate clearly with insurance companies to get timely approvals., • Work with billing departments to ensure correct processing of claims., • Participate in team meetings to improve how pre-authorizations are handled., • Record Keeping and Following Rules:, • Keep accurate and complete records of all pre-authorization work following all guidelines., • Protect patient privacy according to HIPAA rules., • High school diploma or equivalent required., • Associate's degree in Healthcare Administration or a related field is preferred., • Experience with medical billing & EMR System a requirement., • Bilingual in Spanish is a plus., • Good communication and customer service skills., • Ability to organize information and pay attention to detail., • A desire to help patients navigate their healthcare., • Requires extensive periods of sitting at a desk., • Fast-paced work environment with deadlines.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the direction of the Executive Director, the Medical Director of La Casa de Salud, Inc (LCDS) is responsible for clinical oversight and leadership of all medical services provided by the organization. This position ensures the delivery of high-quality, patient-centered care that meets the needs of the community served by LCDS. The Medical Director will establish, implement, and maintain the highest standards of professional medical care for patients, guiding clinical protocols and fostering a culture of excellence in healthcare delivery. In addition, this role involves identifying and implementing innovative ambulatory care services tailored to the patient population and community at LCDS. KEY ESSENTIAL FUNCTIONS • Recruit, supervise, and evaluate the performance of medical personnel, including physicians, medical subspecialists, dentists, and mid-level practitioners., • Collaborate with the Executive Director and senior leadership to align clinical operations with the organization's strategic goals., • Provide clinical oversight of all clinical programs., • Oversee laboratory contract services and monitor contracts for medical supplies, services, and equipment., • Maintain a panel of patients, as duties will allow., • Participate in overall program planning and coordinate with other clinical areas such as MAT, Mental Health, Nutrition, Specialties, and Dental to ensure the integration of all clinical services within the FQHC, as well as services offered at locations with co-located services such as Health Homes and OTP., • Establish and coordinate services with other medical facilities, particularly local area hospitals, to ensure continuity of care for the Center's patients., • Establish and maintain medical protocols for all areas of medical practice and modify them as necessary, consistent with evidence-based standards set by various accrediting and governmental review organizations., • Coordinate with the QI/Pop Health Leader and participate in a Quality Improvement Committee and QI activities., • In collaboration with the Site Managers, monitor patient utilization and medical staff productivity to ensure timely patient access to medical services and cost-efficient operations., • Lead meetings with the staff and providers and contribute to the planning and execution of bi-monthly and annual All-Staff meetings., • Coordinate in-service training programs for clinical staff., • Attend/present at Board of Directors meetings, annual Board Conferences, staff meetings, in-service meetings, community meetings, and conferences as assigned., • Participate in the preparation of the clinical service budget and provide justification for clinical expenditures., • Prepare for regulatory agency site visits., • Develop and implement monitoring activities to ensure the appropriate maintenance of clinical records., • Coordinate with Operations and Risk Management to review all site accident/incidents related to patient/client care, provide input into the actions necessary to resolve identified problems, and implement corrective actions as necessary and appropriate., • Ensure physician participation in the Interdisciplinary Care Planning process., • Ensure compliance of all medical staff with the rules, regulations, and bylaws of the Medical Department, as well as all applicable facility policies and procedures. Initiate action in cases of non-compliance., • Provide after-hours call coverage on a rotational basis., • A Minimum of three years experience as a Medical Director or in a similar leadership role in a healthcare setting, preferably FQHC, • Medical Degree (MD) or Doctor of Osteopathic Medicine (DO) from an accredited school., • Successful completion of a residency program., • Current and unrestricted NYS License and registration as a physician., • Admitting privilege to at least one geographically accessible acute care hospital., • Clinical experience (minimum of 5 years preferred) practicing prima1y care, preferably in a community health center serving culturally diverse and under-served patient populations., • Board Ce1tified/Board Eligible., • DEA required, • Experience in the development and management of quality, risk and utilization review processes. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description:\n\nTitle: Direct Support Professional Department: Day Services Reports: Program Coordinator Location: Day Services, NY FLSA Classification: Non-Exempt Salary: $18.00 per hour POSITION SUMMARY: The Direct Support Professional is responsible to provide hands on direct care services for the individuals the agency serves according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The primary role of the Direct Support Professional (DSP) is to work alongside the people we support in order to help them to achieve their personal valued outcomes, be in safe and positive environments and live quality lives by their choices. This includes working with them to develop daily living, professional and informed decision-making skills while also supporting their health and safety. The Direct Support Professional is responsible for the health, safety, and wellbeing of the individuals either living in a residential program, in their own home, attending day program or at a site-based program. The Direct Support Professional provides support in a person driven program in which people with disabilities have choices, control, and access to an array of quality services that assure optimal outcomes such as independence, health, community integration and inclusion, individuality, productive along with a quality of life. The Direct Support Professional provides care, supervision, support, and guidance of all assigned individuals to ensure a safe, healthy, secure and pleasant environment, which promotes and reinforces individual growth and development towards greater independence in self-care, daily living skills, socialization and community living. The Direct Support Professional provides direct care to individuals with intellectual and/or developmental disabilities in residential, site-based settings and/or community; assists and inspires individuals to tend to their personal daily living needs and develop the vocational, nutrition, social and personal skills necessary to achieve the highest possible level of independence in the least-restrictive environment. The Direct Support Professional promote productivity, inclusion, independent and individuality. The tasks and activities performed by a Direct Support Professional depend on the abilities and needs of the individuals being served and the setting to which a position is assigned. ESSENTIAL RESPONSIBILITIES:Provide the day-to-day services in accordance with the organization’s mission, vision, and values; in addition to provide services according to agency policy, OPWDD, OMIG, HIPAA and other state oversight guidelines according to training provided. Uses positive and respectful verbal, non-verbal and written communication a way that can be understood by the individual, and actively listens and responds to him or her in a respectful, caring manner.Prepares and submits all required reports, incident reports in accordance with agency and departmental Quality Assurance, Corporate Compliance and HIPAA policies and procedures. Complete reports and ensure proper documentation of any incident at the facility.Observes and documents individuals' behavior and responses to programs, support services, and treatments and assists in the development, implementation, and evaluation of service and support plans based on individuals' preferences, needs, and interests. Participates in treatment team meetings, communicates and discusses observations, and may suggest alternative programs and services based on individuals' personal preferences.Helps individuals lead richer lives, participate in the community and recreation programs that strengthen life skills, and develop and maintain positive relationships with peers, family members, and others in the community.Follow all plans included but not limited to; behavior plans, nursing plans, habilitation plans, facility plans, etc.Encourages individuals to participate in social, recreational, and leisure activities; and organizes, participates in, and/or supervises such activities.Helps individuals to be safe and learn to be safe in the community and transports and/or arranges for the transportation of individuals to social events and accompanies individuals to community activities.Supports individuals' health and wellness, and safety in everyday situations, assists and/or instructs individuals in performing personal care and hygiene tasks, such as bathing, toileting, grooming, dressing, dental care, nutrition, and daily living activities and teaches individuals basic food preparation, safety, and sanitation skills; supervises and assists in meal planning, food selection, and preparation activities; and feeds or assists in feedings individuals who require assistance.Administers the taking of medication in accordance with the regulations and policies and procedures of the agency governing medication administration. Administer medications and basic treatments as prescribed; observe and monitor individuals in the self-administration of medication; and take and record individuals' temperatures, blood pressures, pulse rates, and weight. Gives medications or assists the individual to take medication while following all laws and safety rules.Accompanies individuals to medical, dental, and health-related appointments or emergencies. Responds to and assists in crisis and emergency situations following established guidelines, procedures, and first aid techniques.Maintains and ensures a safe, clean, and comfortable environment for individuals while assisting individuals in routine housekeeping, cleaning, and minor maintenance tasks.Works in partnership with the individual to track progress toward goals and adjust services as needed and desired by individual, gathers and reviews information about an individual to provide quality services, completes and submits documentation of services on time.Follows the Life Plan protocols and helps with the assessment process by gathering information from many sources. Uses the results of assessments to discuss options with individual and team members to guide support work and collects data about individual goals and satisfaction with services.Recognizes risk and works to prevent an individual’s crisis in a way that meets the individual’s need and uses positive behavior supports to prevent crisis and promote health and safety and appropriate and approved intervention approaches to resolve a crisis and follows Behavior Crisis Protocols.Seeks help from other staff or services when needed during a crisis and own potential role within a conflict or crisis and changes behavior to minimize conflict. Supports the emotional, and social wellbeing of the individual.Monitors for possible signs and symptoms of illness and follows Nursing Protocols and assists the individual to learn disease prevention and maintain good health. Assists the individual to use infection control procedures and prevent illness and helps the individual make and keep regular health and dental care appointments and follow health care plans and use medical equipment as needed. Helps the individual to learn the signs of common health problems and take actions to improve health.Demonstrates the ability to identify, prevent, and report situations of abuse, exploitation, and neglect according to laws and agency policies, recognizes signs of abuse and neglect, including the inappropriate restraint use, and works to prevent them and reports all real or suspected abuse to authorities as mandated by Justice Center and agency procedures. Prevent, recognize and report abuse toward the people we support.Maintains the safety of an individual in the case of an emergency and follows universal precautions and gives first aid as needed in an emergency.Follows relevant laws, regulations and is guided by ethical standards when doing work tasks. Supports individual in a collaborative manner and maintains professional boundaries.Demonstrates professionalism by being on time, dressing appropriately, and being responsible in all work tasks while respects the individual and families’ rights, respect and dignity.Fosters team building and positive productive work relationships on site and ensures the implementation of the Direct Support Professional OPWDD Core Competencies. Ensure implementation of the Direct Support Professional Core Competencies and elements are delivered to individuals.Assists the individual to set goals, make informed choices, and follow-through on responsibilities, support self-advocacy and advocate for individuals when needed to pursue needed services, support and resources.Responsible to ensure that complete, accurate, legible documentation is done contemporaneously and in accordance with policies for all program systems such as but not limited to: fire drills, daily services, nursing protocols, behavior data, triage and crisis calls, overnight data, community inclusion, personal spending, etc.Ensuring goals are met in areas including client and family satisfaction, safety, quality, and team member performance. Provides person centered support and helps the individual to build on his or her strengths in life activities.Assists the individual meet his or her physical and personal care needs (i.e. toileting, bathing, grooming) and provides training in these areas when needed. Teaches and assists the individual with household tasks such as laundry and cleaning and assists the individual to learn about meal planning and shopping, and safe food preparation.Ensures that all necessary food and other household items are in ample supply and are stored properly and ensure that an individual’s diet is followed, and food and drink are served according to their prescribed dietBe sure the facility remains clean and sanitary. Make report concerns observed for physical plant of the facility, including but not limited to fire extinguisher/fire safety/smoke alarm checks, seasonal equipment checks (air conditioners, boilers, screens etc.), broken furniture, hazards, cleanliness; and noting any needed materials or items.Follow the Staff Assignments and Programs Structured SchedulesTransports individuals as necessary to programs, activities, appointments, recreational functions, etc. as scheduled or requested by supervisors. Drive program vehicles in safe and responsible manner and document all vehicle operations in travel logs.Ensure adequate supervision and that all safeguards and plans are followed; in addition to monitor the interaction, activities and response to services. Ensure to follow mealtime safeguards to include but not limited to; prescribed diets, meals plan and choking preventions.Utilizes effective professional and empathetic interpersonal skills when counseling, supporting or negotiating to handle sensitive issues with families and outside agencies. Work with the people we support to help them identify and realize their personal life goals and effectively communicate and support the organization’s mission, vision and valuesAdvocate with the people we support in a variety of situations and work with the people we support to teach them new life skills and work with the people we support and other members of the interdisciplinary team to develop service plans that aid the person in achieving their personal life goals.Accurately document service provision, daily notes and other information as required and provide positive behavior support to the people we support as necessary. Work in partnership with the people we support to promote their health and safety.Adhere to the organizations Code of Ethics and communicate in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community. Respects the cultural needs and preferences of each individual and co-workers.Encourages and assists individuals in connecting with others and developing social and valued social and/or work roles based on his or her choices. Supports individuals to connect with friends and to live and be included in the community of his or her choice, helps individuals transition between services, adapt to life changes, i.e., moving into home & community-based settings and respects the role of family members in planning and providing services and plans and initiates a variety of social and recreational activities both in the home and in the community for the individuals and supports individuals in their involvement in these activities.Completes required ongoing training and continues to develop skill and any additional trainings as needed/required by program manager to meet an individual’s needs.Understands the purpose of adaptive equipment; makes recommendations as to adaptive equipment that would allow the individual to be more independent and functional; ensures adaptive equipment is available and used by the individual.Manage all individual’s funds according to policy & procedure and state regulations and effectively manages petty cash, receipts, and documentation by the end of every shift worked.Communicates relevant information at change of shift and to supervisor.Performs other duties and responsibilities as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Employee must possess the ability to interact with individuals and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities. Knowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions. Ability to complete data collections and follow safeguard and program plans. Can communicate orally and in writing in English, bilingual is a plus. Able to write summary reports using a professional, objective style and voice. Ability to use computers and stay current with technology used for documentation (EVV, HER, EMR), communication, and other work activities. Ability to interact with individuals, community members and other treatment team members. Ability to read and comprehend technical training manuals. Ability to follow written and oral instructions course of action. Ability to learn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team player. Ability to observe, record and report participant’s behavior, attitude, and physical condition. Ability to be flexible in the event of a staffing emergency. Ability to follow call out policies and procedures. Ability to observe, record, and report individuals’ behavior, attitude, and physical conditions. Ability to travel between worksites when necessary. Ability to commute to other worksite as directed and provide services with personal vehicle. Ability read and comprehend plans and protocols, etc. Ability to demonstrates written skEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description Community Access’s OMH licensed Intensive Crisis Residence (ICR) is inspired by the Soteria model and is designed as an alternative to psychiatric hospitalization for people going through an acute psychiatric crisis and who would benefit from a respite period in a stabilizing, home-like environment with 24-hour peer support and treatment services. The Soteria ICR will work with guests for up to 28 days to help them develop awareness and skills that will allow them to return to the community with an increased ability to manage their mental health concerns. The ICR will follow a Soteria model which emphasizes shared running of a home-like environment, positive expectations of recovery, validation of subjective experiences, the concept of “being with” a person, providing 1:1 support, 24 hours a day, and self-determination. Services are completely voluntary, and guests are encouraged to maintain their daily responsibilities and activities in the community during their stay including work, school, family care, recreation, and wellness appointments. The program works with guests throughout their stay on discharge planning focused on safety and wellness, and provides post-discharge follow up health resource navigation support. Position Overview The Assistant Program Director is responsible for supporting the Program Director in the overall administration and the day-to-day operation of the ICR. This includes providing leadership, guidance and support, policy and procedure development and implementation, scheduling, staff recruitment, training, supervision and evaluation, management of physical plant, quality assurance and quality improvement activities, internal and external reporting and billing. The Assistant Program Director provides 24/7 on-call support on a rotating schedule shared with other program leadership. Key Performance Indicators • Screenings are conducted and Admission decisions are made within 24 hours of referral., • Supervision meetings for direct service staff are conducted and documented weekly., • Assessments and Service Plans are completed within 24 hours of admission. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Minimum of a bachelor’s degree in a related field. Master’s Degree preferred., • Experienced working in a peer-led program., • Preferably 3 years, minimum 1 year management experience working in a social service or related setting, with people diagnosed with psychiatric disabilities and people struggling with substance use, preferred., • Peer identity/Lived experience with mental health services, preferred., • Strong administrative and organizational skills., • Previous experience working with adults with psychiatric disabilities utilizing the recovery model., • A respect for, and high level of comfort around people experiencing psychiatric crisis., • Knowledge of and commitment to peer support., • Must be fingerprinted and cleared by the NYS Justice Center., • Ability to utilize critical thinking, problem-solving and de-escalation skills to assist with creating and maintaining an environment that promotes recovery., • Demonstrated leadership skills and ability to work as part of a team., • Excellent oral and written communication skills., • Ability to utilize various computer programs, specifically cloud-based databases, Microsoft Word, and Excel., • Be creative and flexible, • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages is a strong asset. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Legal Intake Specialists are the very first point of contact for individuals seeking legal representation, playing a pivotal role in shaping the client’s experience. Intake specialists are responsible for handling all inbound inquiries— via phone, web form, email, or live chat. Legal Intake Specialists listen attentively, respond thoughtfully, and guide prospective clients from the very first interaction all the way through a seamless retainer agreement sign-up process. By demonstrating professionalism, empathy, and urgency, they build trust and lay the foundation for the legal journey ahead of them. Key Responsibilities: • Client Engagement: Deliver best-in-class service during initial interactions, ensuring clients feel heard and supported., • Claim Setup: Initiate & complete the intake process, as well as assist with the client sign-up process of a retainer agreement., • Information Gathering: Collect detailed & relevant information about the potential claim to confirm eligibility & qualify injury claims by using a defined set of criteria., • Data Accuracy: Capable of collecting detailed and complete claim-related information with precision., • Service Excellence: Approach every interaction with attention to detail and a sense of urgency to drive optimal outcomes for all parties included., • Sales & Customer Service Experience: Proven ability to engage with prospective clients professionally with a willingness to guide in the sign-up process of retainer agreements., • Professional Telephone Etiquette: Clear, courteous, and with a proactive communication style., • Active Listening & Communication Skills: Strong verbal and interpersonal abilities to understand and respond effectively., • Written Communication: Excellent grammar, spelling, and punctuation., • Organizational Skills: Strong time-management, task prioritization & a process-oriented mindset, • Multitasking: Comfortable managing multiple inquiries and responsibilities simultaneously., • Team Collaboration: Works well independently, within a team environment and able to communicate & collaborate with attorneys, paralegals, and administrative staff., • Adaptability & Flexibility: Thrives in dynamic, fast-paced & high-volume environments., • Sales and/or Sign-up Center (a plus), • Contact Center/Call Center (a plus), • Law firm or Legal industry experience (a plus), • Insurance, Healthcare & Medical Administration experience (a plus), • Familiarity with CRM systems (Salesforce), VoIP software & electronic signature software, • College degree (preferred but not required), • Bilingual (a plus)

Job Description Responsibilities Launch Your Healthcare Career with RadNet Virtual Job Fair – Wednesday, May 13th, 2026 9:00 AM – 3:00 PM EST Looking to start a meaningful career in healthcare? Join us at RadNet Radiology’s Virtual Job Fair on Wednesday May 13th, 2026, and explore our Bilingual Medical Scheduler (English & Spanish) openings. PLEASE NOTE: Position: Scheduler As a Medical Scheduler, you'll be the first point of contact for patients scheduling important imaging appointments. You'll: • Schedule, reschedule, and manage appointments for both Spanish & English speaking patients, • Provide friendly and professional customer service, • $19.00 hourly rate, PLUS monthly incentive/bonus opportunity!, • Full benefits: Medical, Dental, Vision, HSA, 401(k) with Match, • Free imaging services for you and your immediate family, • In-office role with real impact, • Strong customer service, communication and phone skills, • Must be fluent in both English & Spanish, • Strong basic computer and data entry skills, • A customer-first attitude and attention to detail, • Call Center or Medical Experience a plus! Register now to reserve your spot: Take the next step toward a rewarding future in healthcare with RadNet! Pay Rate: $19.00

Job Description Position Description Harlem United is the parent company for Upper Room AIDS Ministry (URAM). URAM provides the healthcare services from the Federally Qualified Health Center located in the heart of Harlem. We provide Primary Care, Specialty Care, Dental Care and Wellness Care to those seeking diagnosis and treatment. All employees of URAM are responsible to perform their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service. Under the supervision of the Medical Director and in accordance with established policies and procedures, the Internal Medicine Physician delivers high quality comprehensive primary care for homeless, underserved, chronically ill populations including HIV, Hepatitis C, SUD, Diabetes, Heart Disease and other comorbidities. The AIDS institute Guidelines and the U.S. Preventive Services Task Force (USPSTF) are utilized as resources and guides for accepted standards of care. Essential Duties and Responsibilities Essential duties and responsibilities include, but are not limited to, the following: • Provides Primary Care, routine and acute care, for both scheduled, same day and walk in appointments, • Maintains a professional demeanor at all times, including demonstration of sound moral and ethical character, compassion, adherence to all agency standards for dress and decorum, • Demonstrates proficiency in use of electronic medical record, • Complies with productivity expectations under the direction of the Chief Medical Officer, • Initiation of treatment and management of chronic illnesses including, but not limited to, HIV infection, asthma, bronchitis, diabetes, lipid disorders, and hypertension, • Generates appropriate referrals to ancillary and specialty services, • Maintains documentation according to standards of the agency and regulatory agencies, • Documents clinical activities and information, • Initiation/ changes in treatment, • Referrals to specialty services, or social based services, • Prescribing including electronic scripts, • Documents and locks progress notes within 48 hours of client encounter, • Ensure timely prescription writing, order, progress notes, and referrals, • Follows prescribing practices according to agency policy and state regulations, • May administer medication according to the same procedures and protocols applied to the nursing staff, • Performs routine diagnostic and therapeutic procedures according to accepted practice standards, • Interpretation of laboratory studies and follow-up on consultation reports, • Provide health education and counseling during visits, • Adheres to regulatory guidelines in regards to compliance, ie, Coding practices., • Attends patient care related meetings, as necessary, including but not limited to morning huddles, case conferences, • Manages coordination of care for individual clients by working with available resources both internal and external to the agency, • Provide clinical supervision to Advanced Practice Clinicians (PA and NP) as assigned by the Medical Director, • Provide phone on-call coverage on a rotating schedule, • Participates in CQI activities, • Participate in Meetings, • Attends conferences and community based activities, including advocacy efforts to eliminate homelessness, HIV and disparities in care as designated by the Medical Director or designee, • Achieve and maintain HIV specialist status, preferred, • Accumulate a minimum of 10 specific HIV CME credits throughout the year and a total of 25 credits total per year Ideal candidate for this position possesses most or all of the following: • Bilingual preferred (English/Spanish or English/French), • Experience in treating hard to reach populations, including the homeless, 'immigrants, HIV infected, substance users, and mentally ill, • Desire and ability to work as part of an interdisciplinary team dedicated to the delivery of high quality care, • Leadership abilities with trouble shooting and problem solving skills, • Proficient in use of electronic medical record systems and other technology required for use in the delivery of care, • Track record of positive interpersonal skills with staff, clients, and others, • Willingness to work off hours on special projects as reasonably dictated by Chief Medical Officer, • The employee must be able to lift and/or move more than 50 pounds. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye/hand coordination. Requires sitting, standing and walking for extensive periods of time. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required., • The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer., • If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

Job Description Internist - Bronx, NY (#1722) Location: Bronx, NY Employment Type: Full-time Hourly Rate: $225,000 - $250,000 annually About Impact Recruiting Solutions: Impact Recruiting Solutions is a dedicated recruitment partner connecting healthcare professionals with rewarding opportunities. We collaborate with hospitals, clinics, and multi-specialty facilities to match skilled individuals with roles that align with their expertise and career aspirations. Position Overview: Impact Recruiting Solution is currently seeking an Intern to fill an opening with a network of federally qualified community health centers located in the Bronx, New York. This role offers the opportunity to provide comprehensive primary care to a diverse and underserved patient population within a mission-driven community health setting. Why Join Us? • Competitive Compensation: Enjoy a competitive annual salary range of $225,000 to $250,000 per year, commensurate with experience., • Comprehensive Benefits:, • Federal/State Loan Repayment Eligibility, • Generous Paid Time Off, including your birthday (4 weeks' vacation; 6 sick, 6 personal, and 9 paid holidays), • Contribution to 401(k) plan, • Full Benefits - 100% of cost covered for employee, 73.5% covered for family by employer, • Term Life Insurance, • Malpractice insurance coverage under FTCA, • Paid continuing medical education, • Flexible schedules, • Relocation Reimbursement, • Work Schedule: This is a full-time position., • Professional Growth: Gain valuable experience in a collaborative, innovative, and supportive federally qualified community health center environment., • Education: MD/DO degree from an accredited medical school and completion of an accredited residency program., • Licensure: Must have an active State medical license. Must be Board Certified., • Experience: Understanding of and passion for Community Healthcare is preferred., • Language: Bilingual in Spanish is preferred., • Technical Skills: Proficient in conducting medical examinations, ordering and interpreting diagnostic tests, prescribing medications, and utilizing electronic health records., • Examines or conducts tests on patients to provide information on medical conditions., • Analyzes records, reports, test results, or examination information to diagnose the medical condition of the patient., • Prescribes or administers treatment, therapy, medication, vaccination, and other specialized medical care to treat or prevent illness, disease, or injury., • Explain procedures and discuss test results on prescribed treatments with patients., • Collects, records, and maintains patient information, such as medical history, reports, and examination reports., • Refers patient to medical specialist or other practitioner when necessary. Complete and submit appropriate progress reports to the CMO., • Advises patients and the community concerning diet, activity, hygiene, and disease prevention., • Maintains strict confidentiality and follows federal/state and organization regulations in this regard., • Plans, implements, or administers health programs or standards in the organization for information, prevention, or treatment of injury or illness., • Attends scheduled monthly and quarterly medical staff meetings as well as education meetings., • Agrees to see patients irrespective of their medical condition/diagnosis., • Provides 24-hour on-call service on a rotating weekly basis., • Conducts research to study anatomy and develop or test medications, treatments, or procedures to prevent or control disease injury., • Obtain and maintain admitting privileges to Urban Health Plan's affiliated hospitals. Impact Recruiting Solutions: Driving Careers, Transforming Healthcare.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Dental insurance, • Health insurance Tru Medical Management in New York City is an award-winning adult primary care practice. Board-certified physicians provide comprehensive care delivered with respect and compassion. In everything the practice does, patient health and satisfaction are the priority. Tru Medical Management is unlike a typical doctors office. The practices staff aims to reinvent primary care by providing a superior patient-centered experience delivered with honesty, empathy, and professionalism. What you will accomplish in this role: • Performing history and physical examinations, • Documenting visits in electronic medical record in a timely manner, • Educating patients on their health conditions in a way they can understand., • Following up with patients more frequently for effective condition management., • Utilizing your support team to complete standing orders, • Ordering diagnostic tests based on assessments, developing treatment plans, prescribing drugs and other therapies as needed, • Making referrals as necessary, consulting with supervising medical provider when appropriate., • Maintaining patient confidentiality, • Participating in meetings, • Working collaboratively with other members of the medical team, • Collaborating with the management team on quality improvement initiatives, • Having an open mind to feedback, different perspectives, reflection, and growth. Who you are and your experience: • Must have completed an accredited PA program and be registered by the NYS Department of Education., • 3 years or more experience practicing as a PA, • Experience working with a diverse and under-served patient population a plus, • Proven ability to work in a team environment, • eClinicalWorks experience is a plus, • Bilingual Spanish Speaker (Required) Our team and support: • Highly knowledgeable and supportive staff with a diverse background including receptionists, Call Center Agents, Health Coaches, Medical Assistants, Practice Manager, Clinical Supervisor and HR., • Providers for Primary Care, GYN, Cardio, GI and Podiatry, • AI assisted patient charting, • A dedicated Medical Assistant solely to assist you Benefits provided to promote your well-being and health: • Competitive compensation package, • Medical Insurance, • Dental Insurance, • Vision Insurance, • PTO, • Medical Malpractice policy coverage, • Holiday pay, • Commuter benefits, • 401K, • HSA, • Full-time/Part-time opportunities, • Bonus based on performance., • PTO Pay out options Pay: $150,000- $170,000 per year (plus performance based bonus)

Job Description ROLE RESPONSIBILITIES: • 100% amount of time will be spent delivering clinical services., • Working with Adolescents and Families in a school/clinical setting., • Provide DSM diagnostic assessment and treatment plan and make appropriate recommendations and referrals and document in accordance with regulatory agencies and policy and procedures., • Implement interventions utilizing Evidence Based Practices, • Participate in (IDT) interdisciplinary treatment team meetings focused on client mental health care., • Facilitate groups using Evidence Based Practices to assist and empower clients in improving their ability to manage their mental health needs and achieve recovery., • Consultation/supervision with attending psychiatrist and mental health specialist on best course of treatment recommendations and dispositions. QUALIFICATIONS: LMSW, LCSW, LMHC, LMFT, LCAT Required • 5 years of providing direct clinical services, preferably in a mental health setting addressing co-occurring disorders., • Knowledge of chemical dependency., • Very organized with excellent time management skills required to ensure seamless flow of clients in the clinic, timely submission of documentation and billing related documents., • Excellent interpersonal skills with staff and colleagues throughout VIP and ability to work as part of a team., • Ability to verbally express ideas and concepts clearly to others., • Proficiency with Microsoft Office., • Excellent written communication skills and ability to maintain charts as per policy and procedures., • Bilingual, ability to speak Spanish preferred, • Must be eligible for clearance through NYS Central Registry for Child Abuse and NYS Justice Center Perks Working for VIP: • Dress down Fridays, • Discount on gym membership, • Tuition reduction rate on continuing education, • Annual holiday party, • Annual staff picnic, • Medical/ Dental/ 403(B), • Transit discount for parking and MTACompany DescriptionWell established non profit. Call for more info 718 550 6340Well established non profit. Call for more info 718 550 6340

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease by translating scientific research into high-quality, medically tailored food solutions. Our evidence-based approach brings together clinical nutrition and culinary innovation to improve access, reduce health disparities, and support patients managing chronic conditions. By joining our team, you will play a critical role in advancing Food as Medicine initiatives under New York’s Section 1115 Medicaid Waiver program—supporting members with unmet nutrition and social care needs. Role Overview Epicured is seeking a Social Care Coordinator to support Medicaid members through referral coordination, screening, and care navigation services within the Social Care Network (SCN). Reporting to the SVP of Customer Service, this role is responsible for managing high-volume inbound and outbound call center activity, coordinating referrals, supporting member assessments, and ensuring seamless engagement in Epicured’s nutrition services. This position is ideal for someone who thrives in a fast-paced environment, enjoys helping people navigate healthcare services, and is detail-oriented with strong communication skills. Key Responsibilities * Manage inbound and outbound member communications within a virtual Five9 contact center environment (phone and email) in accordance with established service levels and quality standards * Conduct referral intake and eligibility screening aligned with NYS 1115 Waiver and DOH guidelines * Schedule and support completion of non-clinical assessments and ensure timely follow-up * Provide navigation to medically tailored nutrition services and other HRSN supports * Coordinate referrals across internal teams and external community-based organizations (CBOs) and Social Care Network (SCN) partners * Maintain accurate, timely, and compliant documentation within the SCN platform and internal systems * Support closed-loop referral processes, including tracking, follow-up, and confirmation of service delivery * Respond to member inquiries related to services, participation, and billing coordination * Adhere to all applicable Medicaid, HIPAA, and NYS DOH privacy, compliance, and documentation standards Qualifications * High school diploma or GED equivalent required; associate’s or bachelor’s degree preferred. * Experience working in a virtual contact center environment (Five9 preferred) * Familiarity with NYS Medicaid, Social Care Networks (SCNs), and HRSN frameworks preferred * Strong communication, documentation, and organizational skills * Ability to manage high-volume interactions in a compliance-driven environment * Bilingual (English/Spanish) preferred Preferred Qualifications * Experience in healthcare, care coordination, or patient navigation. * Language skills preferred (Spanish, French, Hindi, Georgian, Cantonese, or Mandarin Chinese). * Familiarity with Medicaid programs, social determinants of health (SDOH), or Section 1115 Waiver initiatives. * Priority will be given to applicants with a Community Health Worker or Licensed Clinical Social Worker qualification. Compensation & Benefits * Hourly Rate: $20.00–$22.00/hour (based on experience) * Benefits include: * Health, Dental, and Vision Insurance * 401(k) * Paid Time Off (PTO) * Employee meal discounts * Professional growth opportunities within Epicured’s expanding healthcare engagement team Equal Employment Opportunity Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply via job board, should you have any questions please feel free to email .

Job DescriptionPOSITION SUMMARYProvides comprehensive sexual and reproductive health care including but not limited to contraception, abortion and miscarriage management (medication and procedural), gender affirming hormone therapy, colposcopy and LEEP, general office gynecology, ultrasound, well-person examinations, and testing and treatment for sexually transmitted and other infections. Provides care in alignment with the Planned Parenthood of Greater New York (PPGNY) Manual of Medical Standards and Guidelines (MS&Gs). Experience in comprehensive sexual and reproductive health services preferred; PPGNY will train new staff in services as appropriate. Position may be full- or part-time. Position will involve travel to health centers in the employee’s region. ESSENTIAL JOB DUTIES AND RESPONSIBILITIESAdministrative (5%):• Completes all required trainings assigned by the agency in a timely manner.Attends required agency didactics. Obtains continuing education credits formaintenance of certification and licensure.• Participates in agency quality and risk management program including healthcenter-based quality assurance activities as assigned by medical leadership.• Understands and commits to achieving a high standard of customer satisfactionand promoting equity during health care delivery. Participates in health centerefforts to achieve goals set to improve customer relations, increase customersatisfaction and promote repeat customer visits.• Completes all responsibilities according to established protocols, policies andstandard practices in the areas of ADA and regulatory compliance programs suchas HIPAA, OSHA, CLIA and in compliance with Federal and State regulations.• Completes all responsibilities in compliance with PPGNY policies and procedures.• Works effectively with staff at all organizational levels and with volunteers, traineesand temporary agency personnel.• Adheres to affiliate goals, policies, and standards of conduct related toprofessionalism.• Assists center staff in achieving time efficient visits; meets health center productivitygoals.• Stays up to date on health center emergency procedures and respondsappropriately.• Informs manager of medical incidents and occurrences.• Performs other duties as required. Direct Clinical Care: (90%):• Provides health care which is individualized to the patient and consistent withPPGNY MS&Gs, policies and procedures.• Provides comprehensive outpatient sexual and reproductive including medicationand procedural abortion, miscarriage management, RIA, colposcopy and LEEP,gender affirming hormone therapy, STI screening/testing/treatment/prevention,contraception, menopause care, endometrial and vulvar biopsy, general officegynecology, ultrasound, and well-person care.• Performs, orders and interprets appropriate laboratory and radiologic tests.• Provides appropriate education, evaluation, management and referral for peopleof all genders seeking sexual and reproductive health care.• Ensures appropriate medical follow-up of all patient testing and/or treatment,including direct patient contacts and laboratory test review.• Creates and maintains medical documentation in EHR system in compliance withEHR policies and procedures.• Appropriately codes and bills for care provided; responds to all coding inquiries ina timely fashion.• Seeks consultations as appropriate from Regional Director of Clinical Services,Medical Director or designee.• Collaborates with advanced practice clinicians, medical assistants, health centeroperations staff and other members of the health care team and makes referralsto medical and community resources as indicated.• Provides limited clinical consultation to advanced practice clinicians during healthcenter operating hours and on call.• Participates in the overnight on-call system (does not include in-person on-call duties,third in line for call coverage). Training: (5%)• At the discretion and direction of the Regional Director of Clinical Services orMedical Director, assists in training and orientation for newly hired clinicians andnew skill development for staff clinicians.• At the discretion and direction of the health center management, assists in trainingand orientation for newly hired clinical support staff. CORE COMPETENCIES• A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice.• A demonstrated commitment to learning about and enhancing practices related toracial equity and its impact on healthcare systems.• Strong relationship building and communication skills, including an ability to workand build trust across cultural differences related to related to race, class, age,gender, gender identity and expression, sexual orientation, religion, ethnicity,national origin or ability; and to reflect on one’s personal identity with humility.• Ability to provide compassionate, non-judgmental and culturally responsive careacross race, class, age, gender, gender identity and expression, sexualorientation, religion, ethnicity, national origin or ability; and demonstrates deepsense of accountability to patient experience. REQUIRED SKILLS/ABILITIES:Interpersonal• Excellent customer service and communication skills• Ability to remain focused and calm in stressful situations.• Excellent interpersonal and verbal skills• Superior oral and written communication skills• Ability to develop and maintain effective, professional relationships with internaland external stakeholders.• Ability to work effectively as part of team. Technical• Proficient in Microsoft Office Suite or similar software• Proficient and high degree of comfort with EMR system• Bilingual in Spanish preferred Subject Matter Knowledge• Comprehensive knowledge of sexual and reproductive care• Experience working with LGBTQ+ populations preferredWork Habits/Attributes• Keen attention to detail• Outstanding time management skills, including the ability to work under deadline.• The ability to produce high quality work in a fast-paced environment with changingand/or competing priorities.• Ability to exercise sound judgment and independent decision-making skills.• Ability to produce reliable, high-quality work with minimal direct supervision.• Ability to exercise discretion in the handling of confidential information.• Ability to demonstrate and document evidence-based clinical judgment.• Ability to make strategic decisions.• Superior negotiation skills• Ability to work a flexible or extended schedule, including evenings and weekends,as operational demands require.• Well-developed problem-solving and critical thinking skills• Ability to build and lead high-performing teams.• Comfort making sound strategic decisions in the face of uncertain or incompleteinformation. REQUIRED QUALIFICATIONS • Minimum educationGraduate of an accredited Medical SchoolGraduate of a residency in Ob/Gyn or Family Medicine preferred. Graduate of a residency in Pediatrics and a Fellowship in Adolescent Medicine may be considered., • Minimum work experience1 year of post-residency experience preferred.PPGNY will train new staff in services as appropriate., • Licensures/CertificationsCurrent active New York State license as a Physician.Current active DEA license.Current active BLS and ACLS certifications.PREFERRED QUALIFICATIONS, • 2 years of experience providing sexual and reproductive health care including abortion, colposcopy and LEEP, and gender affirming hormone therapy., • Bilingual in Spanish.TYPICAL PHYSICAL DEMANDS, • Requires prolonged sitting and repetitive tasks including use of a computer. Frequent standing, walking, bending. Must be able to walk up and down stairs. Requires lifting or moving of patients/supplies/equipment. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. Requires the ability to hear and to communicate orally with others. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and medical equipment and will require reaching, grasping, pushing and pulling.TYPICAL WORKING CONDITIONS

Job Description Job Description – Payroll Customer Support Representative Client: A leading Swoon client in the healthcare/hospital system industry Location: Onsite – New York, NY Duration: Contract (April 20, 2026 – June 13, 2026) 2 months Pay Rate: $20 Schedule: Full-time (40 hrs/week) Position Overview Our client, a leader in the healthcare and hospital system industry, is seeking a Payroll Customer Support Representative to join their team in a high-volume, fast-paced environment. This role is responsible for supporting employees by handling payroll-related inquiries via phone, ensuring accurate and timely resolution of issues related to pay, deductions, and payroll processes. This is a customer-facing payroll role within a call center-style environment. Key Responsibilities • Handle a high volume of inbound calls related to payroll inquiries, • Assist employees with questions regarding pay, deductions, taxes, and discrepancies, • Investigate and resolve payroll issues efficiently and professionally, • Document all interactions and maintain accurate case records, • Escalate complex payroll issues to internal payroll or HR teams, • Provide clear, empathetic, and professional customer service, • Navigate multiple systems to track and resolve employee inquiries ✅ Required Qualifications • Minimum 1 year of call center experience (high-volume environment preferred), • Minimum 1 year of payroll experience, specifically supporting employee inquiries, • Experience handling payroll-related questions over the phone, • Strong communication and active listening skills, • Excellent problem-solving abilities, • Comfortable working in a fast-paced, phone-based environment, • Basic computer skills and ability to navigate multiple systems ⭐ Preferred Qualifications • Experience in payroll support, HR shared services, or employee service centers, • Familiarity with payroll systems (ADP, Workday, Ceridian, etc.), • Bilingual (English/Spanish) is a plus Additional Details • Fully onsite role in New York, NY, • Short-term contract with potential for extension, • Immediate availability preferred Why Join • Opportunity to support a large-scale healthcare organization making a real impact, • Gain hands-on experience in payroll operations within a high-impact environment, • Work in a collaborative team focused on employee experience

Job Description POSITION SUMMARY: The Primary Care Provider delivers high-quality, compassionate, comprehensive primary care services at Joseph P. Addabbo Family Health Center (JPAFHC). This role emphasizes preventive care, chronic disease management, and patient education, with a focus on serving medically underserved and culturally diverse populations. The PCP works as part of an integrated, multidisciplinary care team to improve health outcomes and advance health equity. RESPONSIBILITIES: Clinical Care · Deliver comprehensive, patient-focused primary care for adults. · Perform comprehensive assessments, diagnosis, treatment, and follow-up in accordance with evidence-based guidelines. · Manage acute and chronic medical conditions, including hypertension, diabetes, asthma, COPD, and behavioral health concerns. · Conduct preventive care services such as annual physicals, screenings, immunizations, and health education. · Order and interpret diagnostic tests, labs, imaging, and specialty referrals as appropriate. · Deliver care both in-person and via telehealth as needed. Care Coordination & Team Collaboration · Work collaboratively with nurses, medical assistants, behavioral health providers, case managers, and dental providers. · Participate in team huddles, care planning, and quality improvement activities. · Coordinate care transitions, referrals, and follow-up services to ensure continuity of care. · Maintain effective communication with specialty providers, hospitals, and community resources. · All providers will share responsibility for on-call coverage, ensuring patient care needs are met outside regular clinic hours. Compliance & Documentation · Document all encounters in the electronic health record (EHR) accurately, thoroughly, and in a timely manner. · Adhere to federal and state regulatory requirements, including HRSA, UDS, OSHA, and infection control standards. · Comply with FQHC-specific requirements such as sliding fee scale documentation, enabling services referrals, and quality reporting. Quality & Performance Improvement • Participate in quality initiatives such as PCMH, meaningful use, HEDIS/UDS measures, and population health programs., • Use evidence-based practices to contribute to the improvement of clinical workflows., • Follow protocols that support value-based care and improved patient outcomes., • Required to take part in peer review activities to ensure adherence to clinical standards and best practices. Community & Mission Engagement • Support the mission and values of the JPAFHC to provide accessible, equitable, and culturally competent care., • Participate in outreach, health education events, and collaborations with community partners as needed. COMPENSATION AND BENEFITS • Competitive salary with eligibility for productivity or quality incentives., • Comprehensive benefits package including medical, dental, and vision., • Automatic 1% payroll deduction into 403(b) retirement account, • Paid time off, CME days and stipend., • Eligibility for NHSC and state loan repayment programs. MINIMUM QUALIFICATIONS: Required · Licensed Physician (MD/DO), in New York State · Board-certified or board-eligible in Family Medicine, Internal Medicine. · Current DEA registration: ability to obtain X-Waiver/MAT certification if required. · Current BLS/CPR certification. · Experience or strong interest in working with underserved populations. Preferred · Experience in an FQHC or community health setting. · Familiarity with value-based care, population health, and trauma-informed care. · Bilingual skills (e.g., Spanish) highly desirable. · Experience with eClinicalWorks EHR systems Work Environment & Physical Requirements · Outpatient clinic setting with possible satellite site coverage. · Must be able to work extended hours or occasional weekends as needed. · Ability to sit, stand, and walk for extended periods and lift up to 25 lbs occasionally.

Job Description REPORTS TO: Clinical Supervisor or Clinic Director SALARY: $60k-75k Possible 10- Month work program with Summers off! ROLE RESPONSIBILITIES: 100% amount of time will be spent delivering clinical services. Working with Adolescents and Families in a school/clinical setting. Provide DSM diagnostic assessment and treatment plan and make appropriate recommendations and referrals and document in accordance with regulatory agencies and policy and procedures. Implement interventions utilizing Evidence Based Practices Participate in (IDT) interdisciplinary treatment team meetings focused on client mental health care. Facilitate groups using Evidence Based Practices to assist and empower clients in improving their ability to manage their mental health needs and achieve recovery. Consultation/supervision with attending psychiatrist and mental health specialist on best course of treatment recommendations and dispositions. QUALIFICATIONS: LMSW, LCSW, LMHC, LMFT, LCAT Required 5 years of providing direct clinical services, preferably in a mental health setting addressing co-occurring disorders. Experience working with Adolescents/ Families in a clinical or school environment. Knowledge of chemical dependency. Very organized with excellent time management skills required to ensure seamless flow of clients in the clinic, timely submission of documentation and billing related documents. Excellent interpersonal skills with staff and colleagues throughout VIP and ability to work as part of a team. Ability to verbally express ideas and concepts clearly to others. Proficiency with Microsoft Office. Excellent written communication skills and ability to maintain charts as per policy and procedures. Bilingual, ability to speak Spanish preferred Must be eligible for clearance through NYS Central Registry for Child Abuse and NYS Justice Center Perks Working for VIP: Monday thru Friday work week schedule Possible 10-Month Work Program with Summers off (optional). Dress down Fridays Discount on gym membership Tuition reduction rate on continuing education Annual holiday party Annual staff picnic Medical/ Dental/ 403(B) Transit discount for parking and MTA VIP Community Services provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws Company DescriptionWell established non profit. Call for more info 718 550 6340Well established non profit. Call for more info 718 550 6340

Job Description Job Title: HR Dispatcher Location: Long Island City, NY Industry: Facilities Management Pay: $23 – $25 / Hour (depending on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client Addison Group is partnering with our client, a facilities services organization that supports a wide range of commercial and institutional environments. Their teams help maintain daily operations by providing cleaning, maintenance, and workforce support services to ensure safe and efficient workplaces. Job Description The HR Dispatcher will support workforce coordination and HR operations by managing staffing coverage needs across multiple job sites. This role plays a critical part in ensuring proper staffing levels, responding to real-time changes, and supporting administrative HR functions in a fast-paced environment. Key Responsibilities • Manage incoming calls and communications for the operations team in a professional and timely manner, • Track employee attendance, absences, and time-off requests, and arrange coverage as needed, • Assign temporary or replacement staff to ensure uninterrupted operations across sites, • Communicate staffing updates clearly with field teams and internal stakeholders, • Support offboarding processes, including collecting company-issued materials, • Monitor temporary staff performance and escalate concerns when appropriate, • Maintain and update staffing lists, schedules, and internal records, • Investigate and help resolve timekeeping discrepancies in coordination with payroll and operations, • Assist with payroll-related processes such as check distribution and tracking, • Review staffing and payroll-related reports to ensure accurate employee classifications and coverage, • Support resolution of payroll inquiries, including stop payment requests when necessary, • Collaborate with HR and payroll teams to ensure compliance with company policies and procedures, • Bilingual in Spanish required, • 2+ years of experience in a call center, HR support, or administrative role, • Comfortable working in a high-volume environment (calls and emails daily), • Strong attention to detail and organizational skills, • Ability to stay composed and effective under pressure, • High school diploma required, • Bachelor’s degree preferredAdditional Details, • Fully onsite role, • High-volume environment supporting multiple locations, • Frequent interaction with operations, payroll, and HR teamsPerks, • Opportunity to work in a fast-paced, team-oriented environment, • Exposure to HR operations and workforce coordination, • Competitive hourly pay with benefits eligibility through Addison Group Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Job Description See your work in a new light. At LUX Infusion, we're reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. Location: It is anticipated that an incumbent in this role will work in our Queens, NY office work location. Job Description: The Patient Care Coordinator (PCC) role, in conjunction with assigned Regional Care Coordinators (RCCs) and Region Managers (RMs), is responsible for patient retention; ongoing patient service communications, placing medication orders and coordinating chronic disease state medications for home administration. A PCC is capable of serving as a liaison between RCC's, patient, physician office referral source, and other service-cycle departments of our company (i.e. Intake, Pharmacy and Reimbursement), as requested. PCC proactively monitors all aspects of patient services that directly impact quality and safety of care, and patient retention. QUALIFICATION REQUIREMENTS • HS diploma or GED required, • Minimum of two (2) years of experience in high-volume call center environment required, • College degree preferred, but not required., • Bilingual skills are a plus, but not required., • Health promotion/maintenance experience preferred, but not required., • Excellent understanding of hemophilia, immune deficiency and other chronic disease states that are treated with IG, as well as similar chronic disorders., • Understanding of the application of IG and hemophilia treatments, and the various infusion administration methods. Patient Care and Retention • Represent the Company's pharmacy service model and reflect corporate image in all interactions., • Work in coordination with reimbursement and pharmacy to ensure proper medication orders, timely delivery and proper care and follow through for all patient medication needs, as assigned., • Utilize phone, computer and other communication devices. May be called upon for information or assistance in the event of a patient emergency., • Responsible for patient records and notations. Patient notes must be accurate, timely and appropriately documented in CPR+, as directed by pharmacy operations team., • Receive and input patient referrals when appropriate from direct patient referral sources and/or RCC., • Attend consumer group events as requested by supervisor., • Assist the sales team if needed on physician visits and/or local/regional events., • Participate in biweekly specialty sales update calls., • Interact with RCC, internal pharmacy teams, referring/prescribing physicians, nurses and customer/patients, as appropriate., • Regular ongoing/continual contact with patients as necessary to maintain patient relationship, business and proper medication profile and in-home medication for treatment., • Maintain minimum monthly communication/contact with patients as necessary to maintain patient relationship, business and proper medication profile and in-home medication for treatment., • Obtain necessary information and generate patient new/refill orders in a timely manner., • May provide delivery service to patients when necessary and approved by direct supervisor., • Assist Reimbursement Specialist team members in searches of alternative reimbursement resources, when necessary., • Obtain information necessary for continuity of care and timely reimbursement processes, including, but not limited to - updated patient statistics (weight, height, etc.), allergies, updated health issues, insurance changes, etc. (should be obtained by a monthly patient checklist)., • Track and confirm delivery arrival with patient and obtain paper delivery signatures. Document every patient delivery as directed by Pharmacy Operations Team., • Partner with internal staff to resolve delivery issues when medication deliveries are delayed for any reason., • Work closely with patients, pharmacy and internal staff in the event of a medication recall., • Continuously strive to improve processes, service quality to internal and external customers., • Communicate thoroughly, timely and regularly with direct supervisor., • Comply with Company policies and procedures. Work in a safe manner and report any injury, safety hazard or program violation., • Ensure that personal conduct, all communications and home office space is consistent with HIPPA Compliance program., • Strong customer service skills, focus and dedication., • Excellent interpersonal and organizational skills., • Effective verbal and written communication skills., • Self-motivated, self-reliant and team-oriented. Communication Skills • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions., • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Computer Skills • Become and remain proficient is all programs necessary for execution of position. BioMatrix Pay Range/Rate$18—$27 USDPHYSICAL DEMANDS The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at or 954.385.7322 x 1425. While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER REQUIREMENTS Employees are expected to: • Participate annually in required legal and ethical compliance training, • Consistently act in compliance with LUX Infusion's legal, ethical, and compliance policies, • Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual This role operates in a fast‑paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate. Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion's services for individuals with disabilities, including patients, visitors, employees, or others. LUX Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Job Description Certified Dental Assistant – MDC Brooklyn Work Location Metropolitan Detention Center-Brooklyn 80th 29th Street Brooklyn, New York 11232 Citizenship Requirements: Must be a U.S. Citizen. Clearance Requirements: National Background Check with Inquiries, Fingerprints, and Drug Screen. Type of Employment: Full-Time, 40 hours per week. Estimate Pay: $28.07 per hour. Paid Time Off per Year: Up to 80 hours per year, occurring on day one. Sick Leave per Year: Up to 56 hours per year, occurring on day one. Paid Federal Holidays: Eleven (11) Paid Federal Holidays Working Hours The Dental Assistant will work between the hours of 6:00 a.m. and 4:00 p.m., Monday through Friday, five (5) days a week, with a thirty-minute unpaid lunch period, excluding federal holidays. The Dental Assistant will not work more than 40 hours a week. Summary of Duties The Dental Assistant supports dental providers across clinical, radiologic, and administrative functions, ensuring efficient patient care and compliance with correctional healthcare standards. This includes assisting procedures, maintaining equipment, and managing documentation. Qualifications • Must have specialty training from a licensed dentist and/or certification from an accredited Dental Assistant school., • Certified Expanded Functions Dental Assistant., • Must hold current CPR certification from the American Red Cross or the American Heart Association., • Must have a minimum of six (6) months of experience providing Dental Assistant services., • Have knowledge of routine office-related duties, including working knowledge of computers and word processing programs, • Ability to read, understand, speak, and write English fluently. Attire The Dental Assistant is expected to dress professionally at all times. The Dental Assistant will be required to wear a uniform or scrubs. Any scrubs worn should not be Khaki or Brown. The attire worn shall also be appropriate for the correctional environment in which the contract employee will be performing and should not be tight-fitting or low-cut without an undershirt. Open-toe shoes are not permitted. In the event that the Dental Assistant's dress does not comply with the MDC's expectations, the Dental Assistant will not be permitted entry into the MDC. The Government will not be financially responsible for the time it takes to return to the MDC with proper clothing. Duties and Responsibilities • Assists the Dental Officer/Chief Dental Officer in all dental specialty sections: restorative, oral surgery, periodontics, prosthetics, and examinations., • Retrieves patient records, escorts patients to the appropriate dental specialty section, seats and prepares patients for treatment., • Prepares dental instruments, essential materials, drugs, and medications for procedures., • Passes instruments, retracts tissues, irrigates the oral cavity, and operates the aspirator., • Observes patient responses during treatment and assists with dismissal from the clinic., • Provides instructions for subsequent dental appointments and explains the scheduling process., • Assists in the treatment of all emergency cases., • Assists the dentist with dental health education, dental prophylaxis, and dental screening examinations., • Performs dental and periodontal charting, including scanning when required., • Prepares patients for periodontal surgery., • Assess and document vital signs., • Assists with preparing surgical packs., • Assists with placing temporary fillings and placing/removing rubber dams., • Places and finishes dental restorations, including bases and liners., • Selects tooth shade for composite restorations and dentures., • Conduct basic dental sick call, including but not limited to radiographs, with or without a Dentist present., • Takes radiographs using standard and digital dental radiographic equipment, including panelipse, cephalometric, and transcranial units., • Obtains diagnostic-quality periapical, occlusal, lateral jaw, TMJ, and panoramic radiographs., • Correctly positions patients and film/sensors., • Determines appropriate radiation levels to minimize exposure., • Processes and saves digital radiographs to patient medical records., • Performs quality assurance on radiographic and developing equipment and the safelight., • Fabricates and repairs dental prostheses and appliances under supervision., • Performs procedures related to the fabrication and repair of complete denture prostheses and removable partial prostheses., • Uses acrylic resins and porcelain as basic materials., • Cleans, sharpens, sterilizes, and secures instruments for both the dental clinic and the medical department., • Maintains proper infection control procedures throughout the dental clinic., • Sterilizes contaminate biological waste., • Maintains dental equipment, corrosive cabinet, chemicals, and clinic supplies., • Organizes dental equipment for efficient and effective clinic operations., • Counts dental equipment and maintains accurate logs according to policy; reports, • discrepancies to the Chief Dental Officer or COR., • Performs daily inspection of equipment, makes minor repairs, and reports discrepancies or defective equipment., • Must document directly all treatments and interventions performed. This includes, but is not limited to, vital signs., • Makes necessary entries on dental treatment records (electronic and paper)., • Prepares entries for patient records and documents care within the Bureau's Electronic Medical Record (BEMR)., • Processes and saves digital radiographs to patient medical records., • Manages dental records and disposes of records past retention dates., • Reviews sick call box, responds appropriately, and schedules patients in BEMR., • Maintains dental logs and performs Quickpass water testing monthly or quarterly as required., • Selects and applies medication in proper portions, including anti-cariogenic agents., • Applies medication prescribed by a Dental Officer to the gingiva to promote healing., • Uses dental hand instruments, mechanical instruments (including ultrasonic), oral hygiene aids, and prophylaxis paste to provide oral prophylactic services.

Job DescriptionPOSITION SUMMARYProvides comprehensive sexual and reproductive health care including but not limited to contraception, abortion and miscarriage management (medication and procedural), gender affirming hormone therapy, colposcopy and LEEP, general office gynecology, ultrasound, well-person examinations, and testing and treatment for sexually transmitted and other infections. Provides care in alignment with the Planned Parenthood of Greater New York (PPGNY) Manual of Medical Standards and Guidelines (MS&Gs). Experience in comprehensive sexual and reproductive health services preferred; PPGNY will train new staff in services as appropriate. Position may be full- or part-time. Position will involve travel to health centers in the employee’s region. ESSENTIAL JOB DUTIES AND RESPONSIBILITIESAdministrative (5%):• Completes all required trainings assigned by the agency in a timely manner.Attends required agency didactics. Obtains continuing education credits formaintenance of certification and licensure.• Participates in agency quality and risk management program including healthcenter-based quality assurance activities as assigned by medical leadership.• Understands and commits to achieving a high standard of customer satisfactionand promoting equity during health care delivery. Participates in health centerefforts to achieve goals set to improve customer relations, increase customersatisfaction and promote repeat customer visits.• Completes all responsibilities according to established protocols, policies andstandard practices in the areas of ADA and regulatory compliance programs suchas HIPAA, OSHA, CLIA and in compliance with Federal and State regulations.• Completes all responsibilities in compliance with PPGNY policies and procedures.• Works effectively with staff at all organizational levels and with volunteers, traineesand temporary agency personnel.• Adheres to affiliate goals, policies, and standards of conduct related toprofessionalism.• Assists center staff in achieving time efficient visits; meets health center productivitygoals.• Stays up to date on health center emergency procedures and respondsappropriately.• Informs manager of medical incidents and occurrences.• Performs other duties as required. Direct Clinical Care: (90%):• Provides health care which is individualized to the patient and consistent withPPGNY MS&Gs, policies and procedures.• Provides comprehensive outpatient sexual and reproductive including medicationand procedural abortion, miscarriage management, RIA, colposcopy and LEEP,gender affirming hormone therapy, STI screening/testing/treatment/prevention,contraception, menopause care, endometrial and vulvar biopsy, general officegynecology, ultrasound, and well-person care.• Performs, orders and interprets appropriate laboratory and radiologic tests.• Provides appropriate education, evaluation, management and referral for peopleof all genders seeking sexual and reproductive health care.• Ensures appropriate medical follow-up of all patient testing and/or treatment,including direct patient contacts and laboratory test review.• Creates and maintains medical documentation in EHR system in compliance withEHR policies and procedures.• Appropriately codes and bills for care provided; responds to all coding inquiries ina timely fashion.• Seeks consultations as appropriate from Regional Director of Clinical Services,Medical Director or designee.• Collaborates with advanced practice clinicians, medical assistants, health centeroperations staff and other members of the health care team and makes referralsto medical and community resources as indicated.• Provides limited clinical consultation to advanced practice clinicians during healthcenter operating hours and on call.• Participates in the overnight on-call system (does not include in-person on-call duties,third in line for call coverage). Training: (5%)• At the discretion and direction of the Regional Director of Clinical Services orMedical Director, assists in training and orientation for newly hired clinicians andnew skill development for staff clinicians.• At the discretion and direction of the health center management, assists in trainingand orientation for newly hired clinical support staff. CORE COMPETENCIES• A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice.• A demonstrated commitment to learning about and enhancing practices related toracial equity and its impact on healthcare systems.• Strong relationship building and communication skills, including an ability to workand build trust across cultural differences related to related to race, class, age,gender, gender identity and expression, sexual orientation, religion, ethnicity,national origin or ability; and to reflect on one’s personal identity with humility.• Ability to provide compassionate, non-judgmental and culturally responsive careacross race, class, age, gender, gender identity and expression, sexualorientation, religion, ethnicity, national origin or ability; and demonstrates deepsense of accountability to patient experience. REQUIRED SKILLS/ABILITIES:Interpersonal• Excellent customer service and communication skills• Ability to remain focused and calm in stressful situations.• Excellent interpersonal and verbal skills• Superior oral and written communication skills• Ability to develop and maintain effective, professional relationships with internaland external stakeholders.• Ability to work effectively as part of team. Technical• Proficient in Microsoft Office Suite or similar software• Proficient and high degree of comfort with EMR system• Bilingual in Spanish preferred Subject Matter Knowledge• Comprehensive knowledge of sexual and reproductive care• Experience working with LGBTQ+ populations preferredWork Habits/Attributes• Keen attention to detail• Outstanding time management skills, including the ability to work under deadline.• The ability to produce high quality work in a fast-paced environment with changingand/or competing priorities.• Ability to exercise sound judgment and independent decision-making skills.• Ability to produce reliable, high-quality work with minimal direct supervision.• Ability to exercise discretion in the handling of confidential information.• Ability to demonstrate and document evidence-based clinical judgment.• Ability to make strategic decisions.• Superior negotiation skills• Ability to work a flexible or extended schedule, including evenings and weekends,as operational demands require.• Well-developed problem-solving and critical thinking skills• Ability to build and lead high-performing teams.• Comfort making sound strategic decisions in the face of uncertain or incompleteinformation. REQUIRED QUALIFICATIONS • Minimum educationGraduate of an accredited Medical SchoolGraduate of a residency in OB/GYN, • Minimum work experience1 year of post-residency experience preferred.PPGNY will train new staff in services as appropriate., • Licensures/CertificationsCurrent active New York State license as an OB/GYN.Current active DEA license.Current active BLS and ACLS certifications.PREFERRED QUALIFICATIONS, • 2 years of experience providing sexual and reproductive health care including abortion, colposcopy and LEEP, and gender affirming hormone therapy., • Bilingual in Spanish.TYPICAL PHYSICAL DEMANDS, • Requires prolonged sitting and repetitive tasks including use of a computer. Frequent standing, walking, bending. Must be able to walk up and down stairs. Requires lifting or moving of patients/supplies/equipment. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. Requires the ability to hear and to communicate orally with others. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and medical equipment and will require reaching, grasping, pushing and pulling.TYPICAL WORKING CONDITIONS

Job Description Job Code N1325RS Department Name Retirement Services Reports To Manager, CARE Team FLSA Status Exempt Union Code N/A Management Yes About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the Manager, CARE Team, the Supervisor, CARE Team coordinates and oversees the daily operations of the Counseling staff, ensuring empathetic, accurate, and timely support for members and their families across all benefit plans. This role requires a balance of operational leadership and hands-on guidance to drive performance, ensure compliance, and promote continuous improvement. The Supervisor, CARE Team embodies the CARE Team’s core values of CARE: Collaboration, Action, Reliability, and Empathy. Essential Duties and Responsibilities: • Provide team supervision, assign and monitor staff workload, track deliverables and due dates., • Maintain a presence in the Welcome Center, observe in-person appointments, support staff during participant consultations, and step in as needed to ensure exceptional service delivery., • Monitor staff workloads to ensure timely and accurate completion of participant interactions and benefit processing., • Promote a member-first service environment by modeling CARE (Collaboration, Action, Reliability, and Empathy) values in all aspects of leadership., • Support management in overseeing performance issues, including participation in disciplinary discussions and actions, in accordance with company policy., • Ensure that QA standards are met across all participant interactions, including application processing, call handling, and overall customer service., • Ensure adherence to Service Level Agreements (SLAs) and organizational timelines., • Coach and support staff to strengthen communication, problem solving, and customer service skills., • Monitor the member appointment calendar daily., • Demonstrate the ability to prioritize tasks and reallocate resources to meet operational needs., • Liaise with other departments to resolve processing issues, improve workflows, and enhance the participant counseling experience, • Draft and/or review complex member communications., • Review and update of all forms and letters mailed to members and pensioners in accordance with the Funds style guidelines and Fund Counsel/Compliance approval., • Assist CARE Team Management in any necessary preparation for Trustee meetings., • Address escalated issues/calls as necessary with senior management., • Identify and arrange for any training that may prove valuable to team., • Participate in benefit planning seminars by presenting information to large groups; may require travel to various seminar locations., • Oversee special or recurring projects as assigned. Qualifications (Competencies): • 5+ years of supervisory experience in benefits administration, retirement plan administration, or health plan operations., • Prior experience in call center operations preferred., • Core Competencies:, • Empathetic Service Leadership: Leads with compassion, models high-quality customer care, and demonstrates patience when supporting members., • Data-Driven Management: Uses dashboards, trends, and insights to drive operational improvements and clearly communicate results., • Critical Thinking & Case Evaluation: Analyzes complex member situations, identifies root causes, applies benefits rules logically and consistently., • Judgment & Risk Awareness: Recognize when to escalate issues and balances member advocacy with policy and compliance considerations., • Operational Supervision: Skilled with KPIs, SLAs, queue management, and quality standards while balancing efficiency with service excellence., • Coaching & Development: Builds team capability through feedback, modeling best practices, and training opportunities., • Strong organizational skills and high attention to detail., • Advanced mathematical and quantitative skills., • Proficiency in MS Office (Word, Excel, Access, etc.), Dynamics, V3locity, or Case Management systems., • Must possess a strong sense of ownership as well as the ability to take initiative to work independently, • Demonstrate creativity and innovation while solving problems efficiently., • Maintains excellent attendance and punctuality. Soft Skills (Interpersonal Skills): • Strong oral and written interpersonal skills., • Demonstrated commitment to exceptional customer service and member-centric support., • Excellent communication skills., • Ability to work independently coupled with the ability to work as a member of a team., • Outstanding work ethic and employment record., • Ability to motivate and inspire others, especially during periods of change or high case volume., • Ability to handle sensitive conversations with tact and compassion. Education: Bachelor's degree in Business Administration, Finance, or a related field preferred. Language Skills: Bilingual English/Spanish preferred. Reasoning Ability: High Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling, • Over 2/3 of the time: Talking or Hearing, • 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Job Description Job Code M1426RS Department Name Retirement Services Reports To CARE Management FLSA Status Non Exempt Union Code 53A Management No About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 185,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $11 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Provide advanced benefits counseling services as a case manager to active, inactive, disabled and retired members and their dependents; assist in understanding disability, health, condolence, pension, and other retirement benefits. The Senior Counselor will handle the more complex/escalated cases assigned to the CARE team. This role requires strong analytical judgment, effective problem-solving skills, and empathetic communication to navigate nuanced participant needs. The Senior Counselor also serves as a subject matter resource, supporting escalations, contributing to staff training, and strengthening overall team performance, while consistently upholding the CARE values of Collaboration, Action, Reliability, and Empathy. Essential Duties and Responsibilities: • Interpret pension, disability, condolence, and Fund-Paid health (FPH) rules, procedures and requirements for 32BJ members across multiple plans., • Review and assist with the processing of all pension, disability, and condolence applications., • Conduct in-person and telephone counseling appointments., • Perform outreach to inform members about available benefits and address escalated cases requiring additional guidance and support., • Review member records, including workhistory, service credits and eligibility information; research and analyze personnel data to support benefit determinations and application processing., • Explain QDRO calculations, multi-plan reciprocity calculations, disability benefit calculations, and other intricate benefit details., • Provide support in researching member appeals and document findings related to CARE services., • Review members’ eligibility for ancillary retiree benefits, including SRSP, Health and Legal Fund benefits., • Review member’s eligibility for FPH benefits, including Early Retiree, Worker’s Compensation, Short-Term Disability, and extended disability., • Assess the need for and review supporting documentation for benefit determinations including pension, disability, and FPH recertification.., • Prepare and coordinate member communications, including summaries, recertification letters, missing information notices, and award letters., • Discuss SRSP distribution options, Social Security benefits, Medicare benefits, COBRA continuation of coverage, and other sensitive benefit-related matters with members and their dependents., • Work closely with management staff in maintaining expected work production., • Work with Retirement Services Analysts, Member Services, DOE, and Compliance staff to assist with the review and resolution of member issues., • Review submitted documentation for completeness and validity and perform outreach to obtain missing or additional required documentation., • Independently manage a complex caseload from intake through resolution., • Support onboarding, refresher training, and knowledge-sharing for CARE staff., • Respond to inbound CARE calls, including intake for pension, condolence, and disability inquiries., • Provide backup coverage for CARE staff as needed., • Participate in retirement planning seminars by presenting pension information to large groups., • Perform tasks and special projects as required by management/supervisory staff Qualifications (Competencies): • Minimum of three years of experience processing pension claims/calculations or three years retirement counseling experience required., • Knowledge of some aspects of the administration of the 32BJ Pension Fund preferred., • Demonstrated ability to provide exceptional customer service via phone, email, virtually and in-person., • Must demonstrate excellent oral and written communication skills., • Strong public speaking skills required., • Must meet performance, accuracy, attendance and punctuality standards., • Strong analytical, problem solving and decision-making skills., • Detailed knowledge of 32BJ benefits as displayed through participant case handling., • A demonstrated capability to manipulate and use multiple software programs including Excel, Microsoft Word, and Windows applications., • Excellent documentation skills., • Strong ability to multitask., • Ability to prioritize work and meet deadlines., • Flexibility with work schedule., • Overtime or travel required periodically. Soft Skills (Interpersonal Skills): • Detail oriented with excellent organization skills., • Ability to work independently coupled with the ability to work as a member of a fast-paced team. Education: College degree (preferred) or equivalent experience. • Call center experience a plus., • CARE Team Counselor experience required., • Pension and disability customer service background required. Language Skills: English required; bilingual Spanish preferred. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling, • Over 2/3 of the time: Talking or Hearing, • 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Department Overview The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments. Position Overview The Assistant Program Director, in conjunction with the Program Director, provides supervisory oversight of the supportive housing program(s), including program leadership, staff development, service provision, community building, contract and budget management, and coordination with facility and property management. The Assistant Program Director supports the Program Director to ensure that services are provided within the scope of the agency’s mission and values and are consistent with the needs and desires of individual participants. Additional tasks include ensuring that the program meets funder and agency standards for program census, staff recruitment, staff supervision, record keeping, reporting, budgeting and establishing and maintaining an environment for tenants and staff that is consistent with agency values, collaborating with other departments and programs, and developing and maintaining relationships with community members and organizations. The Assistant Director alternates 24/7 on call responsibilities with the Program Director and services as back-up in the Program Director’s absence. Key Performance Indicators • Ensure that building occupancy rate for supported units remains at 95%. o Assigned incident reports are reviewed and updated per the Incident Management Policy and complete Incident Packets are submitted on time for Incident Review Committee o All assigned external/internal databases are up to date o All assigned external/internal reports are completed and submitted on time • Program meets requirements for documented service hours with participants., • Hold and document individual supervision meetings with all staff members assigned at least every two weeks and group supervision on alternate weeks. Complete initial and annual performance evaluations and any corrective actions for staff on time., • Ensuring that monthly policy reviews are completed with staff and documented in the Bridge Training Tracking system. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access, with particular expertise in harm reduction and recovery-oriented services., • Ability to train and support staff on the implementation of CA values and practice approach., • Bachelor’s Degree in related field preferred – work experience within field may be substituted for degree., • Minimum of two years working in supportive housing with people who have a history of homelessness, substance use, and/or mental health diagnosis. required., • Minimum of two years of supervisory experience preferred., • Demonstrated leadership skills, ability to work as part of a team, and skill in communicating program goals and holding people accountable to reaching them., • Ability to monitor details of program operation., • Ability to prioritize and meet deadlines., • Strong analytical ability., • Excellent oral and written communication skills, • Be creative and flexible., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Ability to work independently and as part of a team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be fingerprinted and cleared through a background clearance process., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings the best of the clinical and culinary worlds together to help people eat better, feel better, and live better one meal at a time. By joining our team, you’ll contribute to meaningful initiatives at the intersection of food, healthcare, and technology — helping to improve access, reduce complexity, and directly impact the lives of people managing chronic health conditions. This role reports directly to our Senior Vice President of Customer Experience and is a critical part of Epicured’s New York Medicaid Section 1115 Waiver program, supporting Medicaid members through screening, navigation, and connection to eligible services. Role Overview Epicured is seeking Social Care Navigators (Hybrid) to support our expanding New York Medicaid Section 1115 Waiver initiative. This program is designed to improve health outcomes, expand equitable access to care, and reduce health disparities by helping Medicaid members receive support for health-related social needs (HRSN) and qualifying nutrition-related services. In this role, you will conduct outreach and screening with Medicaid members telephonically to assess eligibility for Epicured services and help navigate members to internal and external resources they qualify for. You will use designated contact center and program platforms to accurately document screening outcomes, referrals, and next steps. This position is ideal for someone who is highly organized, compassionate, tech-savvy, comfortable in a high-volume call environment, and motivated by supporting members with complex needs. Key Responsibilities * Manage inbound and outbound member communications within a virtual Five9 contact center environment (phone and email) in accordance with service level and quality standards * Conduct member outreach and engagement following referral intake to support connection to services * Assist with scheduling and coordination of non-clinical assessments and follow-ups * Navigate members to medically tailored nutrition services and other HRSN-related supports * Facilitate referrals to internal programs and external community-based organizations (CBOs) and SCN partners * Support closed-loop referral processes, including tracking status, follow-up, and confirming service linkage * Maintain accurate, timely, and compliant documentation within the SCN platform and internal systems * Provide member support for general inquiries, program participation, and service navigation * Adhere to all applicable Medicaid, HIPAA, and NYS DOH privacy and documentation requirements Qualifications * High school diploma required; Associate’s preferred * 3-5 years of experience in customer service, call center operations, social services, or care navigation * Experience working in a virtual contact center environment (Five9 preferred) * Familiarity with NYS Medicaid programs, Social Care Networks (SCNs), and HRSN concepts preferred * Strong communication and engagement skills with a member-focused approach * Ability to manage high-volume interactions in a structured, compliance-driven environment * Bilingual (English/Spanish) preferred Schedule Requirement: * Ability to work 9:00 AM – 6:00 PM EST, Monday – Saturday (specific schedule assigned based on coverage needs) Preferred Qualifications * Healthcare, patient screening, member services, care coordination, navigation, or community-based program experience * Experience supporting members with complex needs through structured screening and referral processes * Multilingual candidates strongly encouraged to apply, including: Spanish, French, Hindi, Georgian, Mandarin Chinese, Korean * Familiarity with Social Care Network (SCN) platforms or workflows (highly preferred) Compensation & Benefits * Salary Range: $20–$22/hour, commensurate with experience * Benefits include: * 401(k) * Health, Dental, and Vision insurance * Meal discounts Equal Employment Opportunity Epicured is pro: ud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply via job board, should you have any questions please email .

Job Description ASSOCIATE DIRECTOR OF MENTAL HEALTH & DISABILITIES 2025-2026 SCHOOL YEAR SUMMARY: The Leaguers, Inc. is seeking a Associate Director of Mental Health and Disabilities for its Head Start/ Early Head Start Program. POSITION DESCRIPTION: The Associate Director will manage and coordinate mental health services and programs, aiming to provide the highest quality of care to children and families in need. Responsible for the implementation of behavioral support services to assist the development of children's behavior and social/emotional skills. Manages and provides support functions for the Behavior & Inclusion Team, Education Director, Health and Nutrition Director, EHS Associate Director, and Chief Program Officer. DUTIES & RESPONSIBILITIES: • Administers, scores, and interprets behavior screenings completed by parents upon child's enrollment in program. Records and maintains confidential mental health records and maintains documentation in ChildPlus.net for each child and monitors for follow-up;, • If behavior concerns are identified through the use of the initial screening tool, request a behavioral screening from the child's teacher and review results;, • Conducts classroom observations. Works in consultation with teaching staff and parents and models appropriate behavior intervention strategies to meet each child's individualized needs;, • Provides developmentally appropriate behavior interventions, activities, and instructional techniques to enhance child's behavior and social/emotional skills in the classroom;, • Works one on one with identified children in the classroom to model appropriate social/emotional skills;, • Collaborates with teaching staff to develop and implement the Classroom Behavior Plan (CBP) goals and objectives for the effective delivery of mental health and behavior services in the classroom as needed;, • Reviews individualization plans, lesson plans, and behavior contingency plans to ensure classroom implementation is consistent with CBP;, • Provides training and technical assistance to teaching staff regarding children's behavior, behavior management, and mental health needs;, • Works closely with teaching staff, Family Advocates, and parents to implement preventative mental health and behavior services to strengthen nurturing, supportive environments and relationships in the home and in the classroom;, • Assists in the coordination of the implementation of comprehensive mental health services with team members, contracted providers, and contracted mental health consultant;, • Maintains compliance with the HS/EHS Performance Standards, the HS/EHS Performance Standards for Children with behavior and mental health concerns, State and Federal requirements for children with disabilities;, • Participates in early and ongoing screenings and clearance of files;, • Assists in the development, implementation and monitoring of health policies, standard operating procedures, work plans and administrative direction;, • Attends and actively participates in training programs, staff meetings, and other meetings/trainings;, • Assures behavior assessment supplies are available for early screening and ongoing throughout the year;, • Participates in program monitoring, Self-Assessment and Community Needs Assessment and performs reasonable functions that are related;, • Serves as a member of the Health Services Advisory Committee and recruits professional members and parents as needed;, • Actively participates in center/classroom activities, parent meetings and annual parent activities as requested;, • Completes Registered Behavior Technician certification coursework within 6 months of hire;, • Acts as an advocate and role model for HS/EHS families. Recruits children for the program;, • Assists in the development and implementation of the annual training plan, including pre-service, in- service, T/TA, and ongoing training requirements;, • Attends and actively participates in training programs, staff meetings, and other meeting/trainings;, • Maintains confidentiality in all aspects of client, staff and agency information;, • Maintains effective working interaction with coworkers and outside contacts that will enhance the operation of the HS/EHS program;, • Organizes and prioritizes all assignments as directed;, • Participates in community activities that enhance HS/EHS programs as directed;, • Participates in ongoing monitoring, Community Assessment and Self-Assessment and performs reasonable related functions;, • Participates in regular safety, storm and fire drills;, • Submits reports, documents, and files as directed;, • Uses and follows the policies/procedures of HS/EHS, federal, state and local regulations/laws, and federal regulations/laws including the HS/EHS Performance Standards, applicable transmittal notices, and other administrative orders/directions;, • Uses and follows agency policies/procedures including but not limited to Personnel Policies, Occupational Health and Safety policies, payroll policies/practices, etc. QUALIFICATIONS: • Must have a Master's Degree in Psychology, Social Work, Special Education or related field;, • Certification in one or more of the following: LCSW, LPC;, • Registered Behavior Technician (RBT) or eligible to acquire within 6 months;, • Bilingual in Spanish and/or French Creole, preferred, not required;, • Three (3) years of experience in mental health or behavior analysis, preferably working with children and children w/ special needs;, • Valid NJ Drivers License. SALARY: Negotiated based on credentials and experience LOCATION: Central Office FRINGE BENEFITS: Twelve (12) Month Position Benefit Package (Health, Prescription, Dental and Life Insurance) *Free Options Available 403-B Retirement Plan Sick and Personal days Paid Holidays Winter and Spring Recess Application Procedure: All interested candidates must apply online. All certifications, resume, letters of reference, Praxis scores and transcripts must be uploaded prior to the closing date of the posting to be considered for any position with The Leaguers, Inc. Do not mail or email these documents. Once you submit an application you will receive an email confirmation. This is your confirmation; please do not call to inquire if it has been received. All candidates of interest will be contacted by the hiring department. Selection Procedure: Candidates being considered for the position will be contacted by the hiring department to schedule an interview. Equal Opportunity Employer: The Leaguers, Inc. is an Equal Opportunity Employer. The Leaguers, Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. The Leaguers has a policy of active recruitment of qualified teachers and non-certified employees. Any individual needing assistance in completing a job application for any opening should contact the Department of Human Resources.

Bilingual Field Call Center Operations Coordinator - Healthcare Multi-Site. We are seeking a proactive, bilingual professional to oversee and coordinate call center operations for a growing healthcare organization with multiple sites. Identify gaps in operations and proactively recommend process imp

Now Hiring for Bilingual Customer Service Reps looking for call center experience and fluent French and Spanish bilingual skills!! This is fully remote at $16/hr!! Must reside in the US and work in the US to be qualified!! This is a fully remote position.

Job Description Why work at Greenwich House? At Greenwich House, we believe in empowering communities through transformative programs, we offer more than a job – we offer a mission. When you work with us, you become part of a passionate, collaborative team committed to making a difference in people’s lives. Every initiative, class, and outreach effort we deliver is fueled by a shared commitment to equity and compassion. Founded in 1902 as a settlement house aimed at supporting New York City's growing immigrant population, Greenwich House has since evolved into a dynamic nonprofit organization dedicated to fostering wellness, creativity, and connection across the city. Today, Greenwich House offers a diverse range of programs in health, human services, education, and the arts, serving thousands of New Yorkers each year. Learn more at . The Opportunity The Greenwich House Center for Resiliency and Wellness (CRW) is seeking a bilingual (English/Spanish) Receptionist to join the team on a part-time basis. This role requires a professional who is patient, compassionate, and committed to supporting a diverse and clinically complex population. The CRW is a New York State Office of Mental Health (OMH) Article 31–licensed behavioral health clinic serving individuals ages 3 through 100+, providing LGBTQ+ affirming care within a trauma-informed, harm-reduction environment. Many of the individuals we serve are dually diagnosed with mental illness and substance use disorders and may also experience co-occurring chronic health conditions, which can affect their ability to engage with others in their best interest. This is an exciting opportunity for an individual who is passionate about working with people and contributing to a mission-driven organization that makes a lasting impact in New York City. Responsibilities • Provide front desk coverage by greeting clients and caregivers in a warm, professional manner while maintaining a calm, organized waiting area and offering general information about services, • Manage client check-in by verifying identity, confirming appointment and insurance details, collecting co-pays, issuing receipts, and ensuring all required forms and consents are completed, with respectful assistance provided as needed, • Offer basic telehealth support, including assisting clients with logging in, troubleshooting minor access issues, and escalating unresolved technical concerns to appropriate staff, • Support appointment flow by confirming appointments, checking clients in and out, and handling simple scheduling updates as directed, while referring complex scheduling needs to the Scheduler, • Answer incoming calls in a courteous and professional manner, respond to routine inquiries, take accurate messages, and route calls or concerns to the appropriate team members, including the Scheduler or Patient Advocate, • Recognize issues that fall outside the scope of the front desk role, provide reassurance to clients, document concerns, and ensure timely communication and follow-up with appropriate staff without attempting to resolve clinical or administrative matters independently, • Perform basic administrative duties, including scanning, filing, maintaining accurate records, and supporting overall front desk organization and workflow, • Maintain strict confidentiality in compliance with HIPAA, uphold professional boundaries, and refrain from personal cell phone use while on duty, • Monitor the waiting area for safety concerns and follow established protocols for de-escalation, notifying clinical staff as needed, • Serve as the primary front desk presence during evening hours, managing higher client volume, documenting issues for next-day follow-up, and ensuring continuity of communication, • Complete end-of-day responsibilities by organizing common areas, restocking supplies, clearing protected health information, powering down equipment, and ensuring the clinic is orderly, empty, and secure for the next day What You’ll Bring • High school diploma or equivalent required; associate or bachelor’s degree preferred, with 1–2 years of front desk, administrative, or customer service experience, ideally in a healthcare or behavioral health setting, • Experience working with diverse populations across the lifespan (children through older adults) strongly preferred, • Strong organizational, multitasking, and prioritization skills, with the ability to work effectively in a fast-paced environment and exercise sound judgment in escalating issues when appropriate, • Excellent verbal communication, phone etiquette, and interpersonal skills, with the ability to maintain a calm, welcoming, and patient-centered demeanor at all times, • Demonstrated professionalism, reliability, punctuality, and a strong customer service orientation while maintaining appropriate boundaries, • Ability to interact effectively with individuals of all ages and backgrounds using a strengths-based, patient-centered approach across in-person, phone, and email communication, • Proficiency with basic computer systems, including EHR platforms, scheduling tools, and Microsoft Office, with strong attention to detail and accuracy in data entry and documentation, • Understanding of, or ability to learn, HIPAA and confidentiality requirements, with discretion in handling sensitive information, • Ability to triage concerns appropriately, refer complex or escalated issues to designated staff, and maintain a supportive front-facing presence without overstepping role boundaries, • Comfortable assisting with basic telehealth access, collecting payments, and accurately handling financial transactions, • Ability to manage high call volumes and front desk traffic simultaneously in a professional and efficient manner, • Capable of working independently, particularly during evening hours when on-site support is limited, with strong attention to detail in end-of-day procedures and clinic readiness, • Flexible and adaptable in a behavioral health environment with unpredictable workflow, including supporting individuals who may be experiencing stress or trauma, • Bilingual skills (especially Spanish or other community-relevant languages), experience in mental health or outpatient clinic settings (including Article 31), and familiarity with insurance verification processes are preferred Employment Details Department: Center for Resiliency and Wellness Location: 623 Broadway New York, NY 10012 Schedule: 25 Hours/week; Monday - Friday, 2:30pm -7:30pm FLSA Classification: Non-Exempt Employment Type: Part-Time; Onsite Reports To: CRW Director of Admissions Union Representation: Non-Union Salary Range The expected hourly rate for this position is $25.00-$27.00/hour. This range reflects the anticipated compensation at the time of this posting and may be adjusted based on experience, education, and organizational needs. Benefits Greenwich House is committed to supporting the well-being of our employees as a key part of delivering a strong overall workplace experience. Full time employees are eligible for various benefits, including medical/dental/vision insurance, 403(b) plan, generous paid time off, and other benefits in accordance with applicable plan documents. Employees also enjoy exclusive perks and discounts for Greenwich House programs and services, including classes, lessons, and events. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement. Equal Employment Opportunity & Accessibility Greenwich House is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We are committed to providing reasonable accommodations to qualified individuals with disabilities to ensure they can successfully perform the essential functions of their roles. If you require assistance or an accommodation during the application or interview process, please contact Human Resources.

Job DescriptionBenefits: • 401(k), • Employee discounts, • Opportunity for advancement, • Paid time off We are looking for a skilled and organized medical receptionist/Center Center Agent to join our healthcare team. You will perform a combination of various administrative and clinical tasks. We are growing, room for advancement. Position Responsibilities: Medical Receptionist: • Greet patients, check patients in, and check patients out, • Administrative tasks - Scan, fax, answer calls routed from the call center., • Assist patients with referrals, appointment scheduling, • Performs other duties as assigned by managementCenter Center:, • Answer all incoming calls, and address patients inquiries, needs, complaints, or other issues, • Engage in active listening with callers, providing solutions and ensuring the patients are supported and valued, • Utilizing EMR system for patient demographic updates, prescription requests, and scheduling appointments, • Assisting in patient translation, if required, • Process all incoming voicemails and tasks to Front Desk Team Member, Providers, and Management accordingly, • Confirm patient visits for next day appointments, • Identify and escalate issues to management, • Complete daily call logs and reports, • Sorting and filing all incoming fax correspondenceQualifications:, • Bilingual English/Spanish Education: • High school or equivalent (Required)Experience:, • eClinicalworks: 1 year (preferred)Language:, • Spanish RequiredBenefits:, • On-the-job training, • Opportunities for advancement, • Paid sick time, • Paid time off, • Paid trainingSchedule:, • 8 hour shift full timeEducation:, • High school or equivalent (Required)Experience:, • eClinicalworks: 1 year (Preferred)

Job Description Member Service Supervisor (Hybrid) VillageCareMAX 112 Charles Street, New York, NY 10014 COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGECARE! VillageCare is seeking a motivated individual for our Supervisor of Member Services position. This role will assist in the coordination of staff scheduling, training, and day-to-day work flows. The Supervisor will assist members in accessing services, resolving issues and communicating with other members of the Interdisciplinary Care Team. Some daily responsibilities will include: • Ensure all incoming calls are handled appropriately and in a timely manner., • Uphold Member Service coverage on the phone queue at all times., • Respond to and log all nonclinical, member, and subcontractor complaints., • Identify training needs, conduct new hire orientation, and ongoing refresher training., • Effectively manage escalations within the department by ensuring appropriate accountability, sense of urgency, communication, and follow through to closure., • Perform personnel and job supervisory duties required to ensure that staff is meeting performance goals and conduct performance reviews., • Leverage analytical experience to execute project tasks., • Apply expertise in quantitative and qualitative analysis, process improvement, and visualization. We would like to speak to those who have 3+ years job-related experience in healthcare HMO, Medicaid and Medicare. Excellent interpersonal, verbal and written skills. Advanced Microsoft Outlook proficient in Microsoft Office such as Outlook, Word and Excel. Bilingual skills preferred. Associate's degree required. Call center experience required. There are many benefits to working for VillageCare. If you are someone who likes being part of a team, enjoys a highly competitive benefits package from world leading carriers and competitive compensation, than we would love to speak with you! VillageCare is an Equal Opportunity Employer. Job Posted by ApplicantPro

Job Description POSITION DESCRIPTION Harlem United is the parent company for Upper Room AIDs Ministry (URAM). URAM provides the healthcare services from the Federally Qualified Health Center located in the heart of Harlem. We provide Primary Care, Specialty Care, Dental Care and Wellness Care to those seeking diagnosis and treatment. All employees of URAM are responsible to perform their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service. The incumbent in this job will perform various customer service duties including responding to inquiries, obtaining information, and providing information on Upper Room AIDS Ministry and its services within legal guidelines and agency policies. The primary responsibility is for the intake and registration of clients to the clinic, including insurance verification, fee assessment, and cashiering, presumptive eligibility for Medicaid, referrals, scheduling appointments and data input. The incumbents in this job have routine access to individually identifiable health information including the clients’ entire medical records on a need-to-know basis only. ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following as well as other duties that may be assigned. • Provide excellent customer service at all times, • Engage patient with a warm and friendly greeting, • Performs check ins, cancellations and rescheduling of client appointments, • Check alerts during check in, • Perform compete check outs (i.e adding to recall list or scheduling follow-up), • Ensures accuracy of all client and visit data each day, verifying patient demographics, insurance, homeless status, and visit status daily., • Inputs demographics and insurance information into EMR, • Prepare huddle sheets and attend daily huddles, • Call to inform patients when wait times exceed one hour, • Compete new patient welcome calls, • Answers telephones, directs calls and takes accurate messages, • Determines nature of patients’ visits for appropriate processes, • Maintains provider daily schedule for accuracy and correct as needed, • Schedules appointments, • Registers new patients obtaining the required information and documentation (ie: all client insurance, demographics etc.), • Provide material and introduction to new patents, • Confirm if referrals are needed and are eligible, • Verifies insurance coverage for all appointments., • Assists patients in understanding their medical coverage; provides assistance with prior authorization for the day’s visit if necessary., • Explains Health Center policy including payment of accounts and determines fee for service based on sliding fee schedule, • Disseminates information to clients, staff and others as appropriate, • Ensures completion and validation of all clients forms and documents including regular updates of information, • Creates and maintains electronic patient records including the assignment of chart numbers, • Scan required documents in the EMR, • Compete HIPPA forms, • Release fax machine and distribute to team members, • Informs patient of wait times and apologizes for any delay in services, • Promote use of patient portal and healthix at each visit, • Enroll patents in the patient portal, healthix and ADAP, • Refer clients to the referral specialist if necessary for additional information and assistance., • Collects, documents and disburses revenue from patients including credit Cards, • Maintains and reconciles an accurate cash drawer daily, • Notify patients of connect balance and set up payment arrangements, • Communicate important messages to the patents (i.e monthly companion info flu shot etc), • Offer limited set of resources to patients (Human United services and Prepare resource binder), • Listen to and handle complaints or issues, • Appropriately escalate complaints or issues to supervisor, • Follow-up on referrals to see if their appointments have been kept, • Facilitate competition of waiting room surveys/assessments, • Obtain simple pre-authorizations for insurance coverage, • Active participation in all departmental CQI activities OTHER RESPONSIBILITIES The following duties are to be performed as assigned by the supervisor: • Promoting linkages with other service providers, • Establish and maintain archive and active case records, • Preparation of data for reports, • Referring walk-in sick patients to the nurse for appropriate triage and prioritization, • Other duties deemed necessary to achieve the mission of the organization QUALIFICATIONS/EDUCATION/EXPERIENCE • Minimum associate degree in health care related program or equivalent health care related college credits, • Certificate in health care discipline (medical office assistant or medical billing) preferred., • 5 years’ experience in medical or dental office a must, with 3 years’ experience with managed care requirements and medical billing, • Strong customer service acumen including customer needs assessment, meeting quality standards, and evaluation of customer service, • Ability to communicate and interact with others in a professional and courteous manner., • Well organized paying attention to details, • Ability to write simple correspondence, • Ability to present information in one-on-one and small group situations, • Ability to calculate figures and amounts such as discounts, interest, proportions and percentages., • Ability to read and interpret documents such as safety rules, instructions, and procedure manuals, • Proficient in input data on a computer terminal in an accurate and efficient manner, • Knowledge of use of common office equipment SPECIAL SKILLS AND KNOWLEDGE In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following: • Basic computer skills (Microsoft Word, Excel, Outlook, etc.), • Experience with electronic medical record, (eClinicalWorks and Dentrix preferred), • Excellent organization skills, • Experience working with HIV/AIDS population, • Superior written and verbal communication skills, • Ability to work as an efficient team member, • Willingness to accommodate provider services outside the normal business hours, • Bilingual (English/Spanish English/French) a plus Special Requirements The employee must be able to lift and/or move more than 50 pounds. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye/hand coordination. Requires sitting, standing and walking for extensive periods of time. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The ability to work with a moderate noise level in the work environment is required. The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer. If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

Job Description We are looking for a Spanish Speaking Customer Service Agent to support a mission-driven non-profit organization in New York, New York. This Contract to permanent opportunity is ideal for someone who enjoys helping others, communicating clearly, and providing dependable service across phone and email channels. The person in this role will handle registration-related questions, guide callers to the appropriate resources, and maintain accurate records while delivering a courteous and welcoming experience. Responsibilities: • Respond to incoming customer questions related to registrations, general services, and routine support needs., • Direct callers to the appropriate call center team or department when issues require additional assistance., • Provide timely and courteous support through phone and email while maintaining a positive customer experience., • Enter and update customer information accurately in internal records and tracking systems., • Assist with order entry, appointment scheduling, and other service-related administrative tasks as needed., • Document interactions clearly to ensure follow-up actions and customer requests are properly recorded., • Use Microsoft Office tools, including Word and Excel, to manage information and support daily customer service activities., • Bilingual in Spanish and English, • Previous experience in customer service, call center support, or a similar client-facing role., • Strong verbal and written communication skills with a detail-oriented and approachable manner., • Comfort handling inbound calls and responding to a high volume of customer inquiries., • Accurate data entry skills and strong attention to detail., • Working knowledge of Microsoft Office, including Microsoft Word and Excel., • Ability to stay organized, manage multiple requests, and maintain a positive attitude in a fast-paced environment.

Job Description AltaStaff is a staffing agency currently looking for a Bilingual Call Center Representative to work with our Managed Care Client! Qualified candidates must be bilingual in one of the following languages: Spanish, Creole, Russian, Mandarin/Cantonese, Korean, Bengali, Hindi or Urdu. Pay Rate: $17 - $18 hourly Schedule: Must be available and willing to work 40 hour shifts within Monday to Friday, 8am to 8pm EST and Sat 10am – 6pm EST This position is fully remote but candidates residing in Eastern Timezone preferred Job Responsibilities: * Responds to enrollment services calls, provides responses to questions, mails information in response to request, and refers callers in the event of problems or concerns. * Assesses client’s health care needs and assists clients in choosing a health plan. * Maintains updated knowledge of the New York Medicaid CHOICE Project. * Assists clients in enrolling/disenrolling in health plans and receives and sorts enrollment/disenrollment forms. * Processes enrollment/disenrollment forms. * Performs managed care education and enrollment services when call volume warrants. * Meets all standards established for this position as outlined in the attached performance criteria. * Performs other duties as may be assigned by the Call Center Supervisor or Management. Skills/Experience: * Must be bilingual in Spanish, Creole, Russian, Chinese, Korean, Bengali, Hindi, or Urdu * High school diploma or GED equivalent required * 2+ years of call center experience required * 2+ years of healthcare/human service experience preferred * Proficient with computers and must be able to type 35+ WPM * Excellent organizational skills and attention to detail * Ability to work in a fast-paced environment * Ability to work independently Work Environment Requirements: * Must be able to lift at least 30lbs * Must be able to stand or sit for prolonged periods (85% of the time) * Private Secured Internet Connection. No hot spots * Connecting company equipment directly into routers for access may be required. * All Job duties and responsibilities are required to be performed at desk work station. * Must confirm work environment is safe and secure for work in handling private and sensitive information. * Constantly operates a computer and other office equipment * Constantly works indoors in a secluded safe space * Must have High-speed internet access 25 MBPS minimum; 50 MBPS minimum preferred If you've applied and would like to view your application status, please visit: AltaStaff is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants for employment without regard to age, race, color, creed, religion, sex, marital status, national origin, ancestry, citizenship, disability, veteran status, sexual orientation, or any other protected status, in accordance with applicable federal, state, and local laws INDLP

Job DescriptionRemote Bilingual French Customer Service Agent Location: Remote Pay Rate: $16/hr Schedule: French shift: 10:30 AM – 7:00 PM (2 openings) About the Role We are seeking a Remote Bilingual French Customer Service Agent to support customers with auto lease and loan insurance requirements. In this role, you will make outbound informational calls to customers whose insurance coverage has discrepancies, such as cancelled policies, missing payments, or incomplete documentation. This position is not sales or collections—all calls are strictly informational and focused on problem resolution. Key Responsibilities • Handle approximately 14 outbound calls per hour; position is 100% phone-based, • Contact customers to resolve insurance-related issues, • Verify insurance details directly with insurance agents (e.g., coverage limits, deductibles), • Upload and document information accurately within internal systems, • Leave client-approved scripted voicemails when insurance agents are unavailable, • Ensure all insurance requirements are met in a timely and professional mannerTraining, • Duration: First 3 weeks, • Schedule: 8:30 AM – 5:00 PM, • Training includes classroom instruction, job shadowing, and monitored calls, • A performance assessment is required at the end of week three, • 80% passing score required to move into the assigned shift, • One additional week is provided for reassessment if needed; failure to pass will result in assignment terminationRequired Qualifications, • High School Diploma or equivalent, • Bilingual in French and English (spoken and written), • Ability to type 30 WPM, • 1+ year of customer service experience, including retail, call center, office, data entry, or restaurant roles, • Comfortable being on the phone for the entire workday, • Ability to meet performance expectations (call volume, quality, accuracy), • Positive attitude and strong customer-focused mindsetPreferred Skills, • Customer service or call center experience, • Strong communication and documentation skills, • Ability to follow scripts and detailed processes, • Time management and attention to detail #centralpriority26 Job Type & Location This is a Contract to Hire position based out of New York City, NY. Pay and Benefits The pay range for this position is $16.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of the Call Center Career Ladder! Job Summary: The Patient Services Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The Patient Services Specialist II is part of a team that delivers an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication. Job Responsibilities: • Schedules appointment requests. Indicates special needs as needed., • Communicates insurance participation, financial responsibility, and time of service policy to the patient population., • Obtain patients’ insurance and demographic information and ensure all obtained information is registered in EPIC., • Performs insurance verification and interprets responses. Informs patient of insurance requirements for services provided. Escalates cases for resolution as appropriate., • Helps identify and document trends., • Escalate issues/cases to Supervisor/Manager for resolution., • Supports and participates in a collaborative team-oriented environment. Facilitates team discussions about complex patient scheduling needs., • Takes ownership of resolving scheduling conflicts and communicates with the management team and care providers to resolve scheduling issues., • Collects pre-registration information to address outstanding Epic work queue accounts., • Performs outbound calls to perform Epic referral scheduling., • Ensures processing of requested record collection for patients and correspond with internal parties., • General faxing, filing, and mail sorting., • Contribute to the team by providing support and backup coverage as needed., • Works on escalated cases with higher complexity as assigned. Manage complex cases and troubleshoot as needed., • Helps to mentor other Specialists to resolve complex issues/cases. Escalated such cases to Supervisor for resolution. Ensures remedy is executed successfully., • Mentor assigned Patient Service Specialists on how to deliver excellent service to patients while accurately and efficiently retrieving patient demographic and financial information., • Provide suggestions and recommendations to improve workflow, communication, and overall protocols in an effort to better serve the needs of the patients and department., • High School Diploma or the equivalent required., • Minimum of 3 years of relevant experience including proficiency in medical terminology. The incumbent must demonstrate a strong proficiency in a wide range of scheduling complexity and related workflows., • Excellent customer service skills and the ability to maintain a pleasant and helpful demeanor through all situations., • Excellent skills in problem assessment, using good judgment, and collaborative problem-solving in complex and interdisciplinary settings., • Excellent verbal and written communication skills including interpersonal skills, • Strong proficiency in Microsoft Office (Word & Excel) or similar software is required and an ability and willingness to learn new systems and programs., • Associates Degree or higher preferred., • Prior high volume customer service experience in a call center environment is preferred. Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education. Company DescriptionAt 61st Street Service Corporation, we are committed to providing our clients with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive, comprehensive Benefit package to eligible employees, including Healthcare and various other benefits, including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer, and we adhere to all requirements of all applicable federal, state, and local civil rights laws.At 61st Street Service Corporation, we are committed to providing our clients with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive, comprehensive Benefit package to eligible employees, including Healthcare and various other benefits, including Paid Time off to promote a healthy lifestyle.\r\n\r\nWe are an equal employment opportunity employer, and we adhere to all requirements of all applicable federal, state, and local civil rights laws.

Job Description Overview Join our dynamic team as a Customer Service Representative and become the vital link between our company and valued clients! In this energetic role, you will deliver exceptional customer support, foster positive client relationships, and ensure every interaction is handled with professionalism and enthusiasm. Your multilingual skills, strong communication abilities, and passion for service will drive customer satisfaction and loyalty. This paid position offers an exciting opportunity to develop your sales and client service expertise while making a meaningful impact every day. Duties • Provide friendly, efficient customer support via phone, email, and chat, ensuring all inquiries are addressed promptly and accurately, • Assist clients with account information, product details, billing questions, and technical issues using clear communication and active listening, • Engage in outbound calling to follow up on customer requests, gather feedback, or promote new products and services, • Handle data entry tasks with precision, maintaining accurate records of customer interactions and transactions in Microsoft Office applications and CRM systems, • Demonstrate excellent phone etiquette to create positive experiences during every interaction, • Support sales initiatives by identifying customer needs and recommending suitable solutions to enhance their experience, • Bilingual proficiency in English plus one or more additional languages is highly desirable to serve a diverse client base effectively, • Previous call center experience or background in customer support roles is preferred but not required; training will be provided, • Strong communication skills with the ability to convey information clearly and professionally across multiple channels, • Demonstrated ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail, • Proficiency in Microsoft Office Suite (Word, Excel) along with solid computer skills for data entry and documentation purposes, • Experience in outbound calling or sales is a plus; analysis skills are beneficial for understanding customer needs and trends White Aid, with established locations in Brooklyn, NY and Maryland, delivers high-quality medical equipment and supplies with a strong commitment to exceptional service, clinical accuracy, and dependable follow-up care for every patient we serve.At White Aid, we believe that better care can start with your medical equipment provider. With high quality standards and customer service, we ensure every patient is informed, educated, and assisted with their insurance coverage to receive the medical supplies they need for optimal care. \r\n\r\nWhite Aid, with established locations in Brooklyn, NY and Maryland, delivers high-quality medical equipment and supplies with a strong commitment to exceptional service, clinical accuracy, and dependable follow-up care for every patient we serve.

Job DescriptionDescription: Be the Human Voice That Saves Lives. In a world obsessed with “AI this” and “Chatbot that,” we’re doing something radical: We’re hiring more humans as agents in our call center. At British Swim School, we know that when it comes to a child’s safety, a lot of parents want to be able to talk to real person. And this is important to us. While we do offer lots of technology solutions, we will always need real people with heart, empathy, and the “human touch” to connect with parents about the most important decision they’ll make this year. The Mission: Why Your Voice Matters Drowning remains the number one cause of death for children ages 1 to 4. This isn’t just a statistic; it’s a call to action. As a Call Center Agent, you aren’t just “selling swim lessons” - you are a lifesaver on the other end of the phone. You’ll guide parents through our specialized water safety programs, helping them understand how our lessons protect their children and provide peace of mind. You also speak Spanish - and can consult callers effortlessly in both English as well as in Spanish Since this is a fully remote, home-based role requiring only a computer and a phone, we prioritize talent over traditional barriers and passionately welcome veterans and individuals with disabilities to lead our life-saving mission from the comfort of their own homes. What You’ll Be Doing • Connecting, Not Just Calling: Engage in meaningful, human conversations with parents to explain the vital importance of our mission., • Sales with Soul: Use warm leads to help families find the right program and enroll their children in the nation’s premier water safety and learn-to-swim franchise., • Customer Advocacy: Provide top-tier service by solving problems, answering questions, and being a steady hand for our community., • Sales & Customer Care, • Guide families through enrollment with confidence and enthusiasm., • Handle inbound calls, texts, emails, and tickets with empathy and professionalism., • Ask thoughtful questions to understand family goals and recommend the right class level., • Overcome objections and confidently guide families toward enrollment., • Support retention efforts by understanding concerns and offering thoughtful solutions., • Provide clear explanations of policies, billing, and scheduling., • Admin & Operational After-Sales Responsibilities, • Process cancellations, online enrollments, account updates, and billing changes., • Manage and maintain our in-house ticketing system., • Follow SOPs accurately and consistently., • Document interactions thoroughly to ensure smooth team communication., • Catch errors before they become problems - strong attention to detail is essential., • Balance accuracy with efficiency while managing multiple systems. Who You Are • Distinctly Human: You have a warm, engaging personality and believe that empathy is a superpower., • A Connector: You can easily connect with callers you have never talked to before on the phone., • A Natural Communicator: You can turn a standard inquiry into a life-changing enrollment., • Purpose-Driven: You want a job that offers more than a paycheck - you want to know your work directly contributes to saving lives., • Highly detail-oriented and process-driven., • Strong communicator with a warm, confident phone presence., • Must have sales experience and be conversion driven: Comfortable with sales conversations and asking for the sale., • Able to multitask while maintaining accuracy., • Forward thinker who anticipates issues before they happen., • Call center, sales, admin, or high-touch customer service experience preferred., • Strong computer literacy (Google Suite, CRMs, spreadsheets)., • Ability to follow SOPs and maintain accuracy across systems., • Reliable high-speed internet, computer with webcam, and headset., • Ability to work evenings and weekends (we operate 7 days/week)., • Weekly base pay, • Monthly Commission + performance bonuses (up to 25% extra over base pay upon goal achievments), • Flexible scheduling, • Gym reimbursement (up to $25/month), • 401(k) plan, • Medical insurance options We are the industry leader for a reason. When you join our team, you join a family dedicated to excellence, safety, and making a real-world impact every single day. Be our human voice. Help us ensure that every child is safe in the water. Requirements:

Job Description About Us: Goals Plastic Surgery is a renowned cosmetic and plastic surgery practice in New York, NY, dedicated to helping individuals achieve their aesthetic goals. The practice is committed to delivering exceptional results with a patient-centered approach, offering flexible financing options and personalized treatment plans. Goals Plastic Surgery empowers clients with high-quality, innovative solutions to inspire confidence and self-love. Role Description Goals Plastic Surgery is looking for a highly motivated, results-driven Patient Coordinator & Sales Closer to join our team. This position is focused on converting leads into booked treatments and ensuring patients receive the best possible care and experience. The ideal candidate is a strong closer, highly organized, and skilled at building rapport, overcoming objections, and guiding patients through the consultation and booking process. Duties Sales & Patient Conversion: Close sales by effectively communicating the benefits of procedures and guiding patients through the decision-making process. Collects and manages patient information with respect and detail, in accordance with industry regulations (HIPAA, PHI, etc.) . Follow up aggressively on leads, consultations, and past inquiries to maximize conversion rates. Overcome objections and provide customized solutions to meet patient needs. Educate potential patients on procedures, pricing, and financing options. Maintain a strong pipeline of prospective patients and ensure timely follow-ups. Track sales performance and report on booking trends. Patient Coordination & Organization: Manage the full patient journey from initial inquiry to post-procedure follow-ups. Ensure all patient records, treatment plans, and financial agreements are documented accurately. Work closely with the medical team to coordinate patient schedules and ensure seamless experiences. Stay up to date on all cosmetic procedures and industry trends to provide expert guidance. Organize and prioritize multiple patient inquiries while maintaining a high level of responsiveness. Experience Proven experience in sales, preferably in a cosmetic surgery high-ticket sales environment. Exceptional closing skills and ability to drive revenue. Strong organizational skills with a keen attention to detail. Ability to multitask, prioritize, and manage high volumes of patient inquiries. Experience handling financing and payment plans is a plus. Passion for aesthetic medicine and patient care. Qualifications Required Skills/Abilities: Professional, pleasant, and clear speaking voice . Positive attitude that shines through to our patients on the phone . Attention to detail, specifically professional writing skills . Able to follow directions and comply with policies and procedures . English and Spanish speakers preferred. Education/Experience: 1-3 years of general customer database (CRM) experience, as we use Zoho for our system. College education (completed degree or relevant coursework). 1-3 years of call center experience preferred. Experience with making outbound sales/service calls preferred . 1-5 years of experience within the healthcare industry preferred . Bilingual preferred (Spanish) Starting two weeks, there is a rate of $16.50 per hour for in-person training on Goals products and CRM system at our Bronx location. Third week, you would be elligible for uncapped commission potential: $100 per closing after first three closings. By the fourth week, rate will be increased to $30 per hour for verified Active Working Time (defined as live consultations, follow-up negotiations, and CRM updates related to active sales) Bi-weekly commission payouts based on verified Net Sales If you are passionate and enjoy working in a team, we encourage you to apply for this rewarding opportunity. Company DescriptionOur company is a dynamic leader in Plastic Surgery in the USA, dedicated to fostering innovation, collaboration, and professional growth. We value diversity and are committed to creating an inclusive environment where every team member can thrive and contribute to our mission of delivering exceptional solutions to our patients.Our company is a dynamic leader in Plastic Surgery in the USA, dedicated to fostering innovation, collaboration, and professional growth. We value diversity and are committed to creating an inclusive environment where every team member can thrive and contribute to our mission of delivering exceptional solutions to our patients.

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)