Bilingual call center jobs in Tampa, FloridaCreate job alerts

Join the largest and most prestigious private Infectious Disease groups in Florida, where you can build a long-term, rewarding career. This practice offers a unique blend of inpatient care and a thriving outpatient clinic, with significant exposure to complex cases at top-tier hospitals. If you are an ID physician seeking a balanced and rewarding lifestyle, exceptional earning potential through a multi-faceted bonus structure, and a collegial environment that values your professional autonomy and growth, this is your opportunity to join a team with a legacy of low turnover and highly valued contributions. Position Highlights * Full-time flexible weekly schedule from Monday to Friday * Call responsibilities are collaborative and rotate fairly among the group * Holiday coverage is shared equitably among the physicians * Balanced blend of inpatient and outpatient care, ensuring a diverse and engaging workload * QGenda platform for streamlined scheduling, with consistent 4-hour blocks for clinic time and 8-hour blocks for hospital rounds * All physicians are capable of floating between pods for emergencies Practice Environment * Join an amazing team of 18 physicians, 3 full-time NPs and several PRN NPs * Fully comprehensive case mix with inpatient, outpatient, and telemedicine ID care (HIV, Orthopedics - Joint Injections, Diabetic Foot) along with exposure to a high transplant volume (especially solid organ transplants) * Pods/Teams based at various top hospitals throughout the Bay Area but credentialed at all facilities * APP utilization is primarily nursing homes/LTACs; hospital work mostly physician-led * Practice in a State-of-the-Art, modern outpatient clinic along with Infusion Center accessibility at two great locations, open 7 days/week, staffed with infusion RNs Compensation and Benefits * Highly competitive base salary with significant earning potential * With two distinct bonus structures: * Production Bonus: A collections-based bonus where percentages increase over a certain threshold * Infusion Bonus: A share of the infusion center profits based on patient-days attributed to you. * Sign-on bonus, relocation allowance, and malpractice insurance * Medical and disability coverage are provided * 401(k) with an employer match is offered * CME and travel allowance is available Candidate Requirements * BC in Internal Medicine and BC/BE in Infectious Disease (must pass boards) - new fellows are welcome and encouraged to apply * Open to additional Transplant Infectious Disease experience and/or Transplant fellowship-trained physicians * Not eligible for visa sponsorship * Candidates welcomed who are Bilingual as it is highly beneficial to help better serve Spanish-speaking patients and their families * A physician seeking stability, a great rapport, consistency, fairness, team-player mentality, and career-longevity is the ideal candidate! Why Our Community? Tampa's appeal as a top city is undeniable, offering year-round warm weather and easy access to stunning Gulf Coast beaches. As a hub for three professional sports teams, diverse culture, and a wide array of outdoor activities and family-friendly amenities, the region provides a vibrant lifestyle. With abundant sunshine, your mood and quality of life will surely brighten, allowing you to enjoy the perfect blend of work and leisure. This unparalleled quality of life, combined with a dynamic and growing healthcare market, makes Tampa the ideal place to build a successful and fulfilling career. Interested? Let???s Connect! Apply today and become part of a team where skill and compassion come together. Contact us below for a conversation. KIRSTIN DUNBAR CEO/Healthcare Recruitment Liaison Cell/Text | 972-482-1782 Email | SCHEDULE A CALL WITH ME HERE CCID1002

Job DescriptionSALES PROFESSIONALS WANTED. 100% QUALIFIED AND PROVEN INBOUND LEADS PROVIDED. COLLECTIONS AND DEBT SETTLEMENT EXPERIENCE PREFERRED, NOT REQUIRED. Lead Type: 100% Inbound Leads Compensation: Hourly Base Rate + Commissions + Bonus(s) -Average Performers earn 60k Annually -High Tier Performers earn 80k+ Annually Benefits offered: 401k w/employer match, medical, vision, dental, disability/life, paid holidays, paid time off (PTO), service time awards, free breakfast and lunch options and more! Location: On-Site / Tampa, FL 33634 Available Schedules: Mon-Fri 9 AM - 5:30 PM / 10 AM – 6:30 PM / 11 AM – 7:30 PM Inbound Sales Representative Primary Responsibilities: Since 2015, we have been a leader in the debt settlement industry, helping thousands of individuals and families find financial freedom. The Inbound Sales Representative will receive incoming inquiries, from across the country, from consumers in need of a financial program that can help them with their outstanding debt. Industry experience is not required. Bilingual preferred, not necessary. Inside Sales Representatives help customers in budgeting, managing their finances, and eliminating unsecured debt. Inside Sales Representative General Description: • A strong communicator who enjoys talking with people over the phone, or in person, and helping them make an impactful decision for themselves, and/or family., • The Inbound Sales Representative determines debt obligations by interviewing clients, examining bills and payment schedules., • Representatives help enroll potential clients into a financial program to help them with their outstanding debts., • The Inbound Sales Representative uses financial resources by examining income, assets and expenses., • Develop a financial plan for the client where necessary by reducing high-interest debt.Inbound Sales Representative Qualifications:, • Previous experience in debt settlement, credit and/or collections, financial planning and sales preferred – not required., • Strong people skills and the ability to communicate effectively (orally and in written form)., • Fact gathering skills., • Knowledge and use of PC Systems., • Ability to work independently while meeting deadlines/goals., • Self-motivated, willingness to constantly improve., • Attention to detail and be able to multi-task and prioritize work on a daily basis., • 401(k), • 401(k) matching, • Dental insurance, • Disability insurance, • Flexible schedule, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Paid training, • Vision insuranceSchedule:, • Monday to Friday 9-5:30 PMSupplemental pay types:, • Commission payAbility to commute/relocate:, • Tampa, FL 33634: Reliably commute or planning to relocate before starting work (Required)Work Location: One location By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. VentureTech Solutions, LLC provides recruitment services for Lighthouse Financial Solutions. Powered by JazzHR NzcwWu7bxL

Job Description Job Title: Customer Support Representative – Medicaid & Medicare Insurance (Remote Working Setup after Training) Location: Tampa Bay, FL Our client is a leading provider of health insurance services specializing in Medicaid and Medicare plans. Committed to delivering exceptional customer service and supporting their members with their health care coverage needs. Position Summary: The Customer Support Representative is responsible for providing timely, accurate, and professional support to members, providers, and partners regarding Medicaid and Medicare plans. This role is ideal for someone with strong communication skills and a passion for helping others navigate health insurance benefits. Key Responsibilities: • Respond to inbound calls, emails, and other inquiries from members and providers regarding Medicaid and Medicare plans., • Assist customers with enrollment, eligibility, claims, billing, and benefits questions., • Document all customer interactions accurately and update account records as needed., • Provide clear and empathetic communication to resolve issues effectively., • Educate members on available resources, benefits, and plan details., • Escalate complex or unresolved issues to the appropriate team or supervisor., • High School Diploma or equivalent required., • Prior customer service experience (call center or health insurance preferred)., • Bilingual (English/Spanish) preferred but not required., • Knowledge of Medicaid and/or Medicare insurance plans is a plus., • Excellent communication, active listening, and problem-solving skills., • Ability to work independently and in a team environment., • Proficiency with computer systems and data entry.

Job Description ABOUT THE CALL CENTER AGENT POSITION Do you like helping others? If so, this job might be for you! We’re a family owned and operated telephone answering service. Every day our core focus and passion is to make a difference in the success of our small business customers. We operate 24/7/365 to help our customers communicate better and answer when opportunity calls. To do this, we need great people who want to make a positive difference in the world. On any given day, you could be taking a detailed message for an attorney in one interaction, to helping a patient connect with their physician. You’ll be helping people from all walks of life across a variety of industries – with a friendly and helpful voice. COMPENSATION: Earn up to $22.20 per hour. • You must work a minimum of 32 hours per week., • $3.25/hr. Attendance Bonus, • Agents without any attendance violations (including absences, leaving early, being tardy, or being out of rotation) during a pay period are eligible for a pay period bonus to reward their exceptional attendance. $3.25 for every hour worked during the pay period for no schedule adherence issues. Spanish Bi-Lingual Differential: * Fluent in Spanish and English? Earn a $1.25 per hour differential once you have graduated training and are handling all calls. * Multiple opportunities for growth! Like mentoring others? Become a trainer and earn up to $24.25 per hour. Lead the team as a Supervisor and you can earn up to $26.95 per hour. BENEFITS • Simple IRA retirement plan with company match contribution up to 3%, • Competitive compensation, • Employer Provided Life Insurance, • Medical, Vision, Dental, Insurance Offered with Employer Contribution, • Paid lunch and breaks, • 80 hours of PTO after first 12 months of Ambs employment, • Paid birthday benefit after 12 months of Ambs employment, • 1 Floating Holiday after 12 months of Ambs employment, • Hours worked on holidays are paid at time and a half, • Overtime available, • Bi-weekly incentives based on attendance, • 40-hour bonus pay for 1-year perfect attendance, • High School Diploma or equivalent required, • Typing skills of 20 wpm, • Customer service experience preferred, • Excellent interpersonal, verbal, and written communication skills, • Strong basic computer skills, • Ability to multi-task, • Ability to make sound decisions under pressure, • Ability to deal with difficult situations and people, • Ability to work well in both a team environment and independently, • A strong attention to detail, • 40+ hours per week, • Must be available to work an 8-hour shift Monday through Sunday. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at The Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, pregnancy, or any other characteristic protected by law. Company DescriptionAmbs Call Center is a family owned and operated company. We provide 24/7/365 telephone answering and virtual receptionist services to businesses across the nation. We focus on helping our client succeed by allowing them to communicate with their customers whenever they call. Read more about us here Core Purpose: To make a difference in our client’s success Core Values: • We inspire and help others with our work ethic., • We act with honesty, integrity, respect, and fairness to all.

Earn revenue from day one. Certification is now paid! If you're patient, have retail customer service experience and looking for a fast paced, flexible gig consider a new Spanish bilingual educational support program on the Arise® Platform. This program needs customer-focused individuals to help support callers with ordering educational learning resources. Problem solvers are welcome-those who have the drive to support customers inquiries and ensure orders are received in a timely manner. This is a fast-paced, high-call-volume program currently available through the Arise® Platform. The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home. The Arise® Platform has various well-known clients available-including this opportunity with an educational support resources provider -and you could start earning in just a few weeks. What you will do as an Inbound Customer Support Representative: • Receive inbound calls from customers answering questions and resolving issues to the caller's satisfaction., • Deliver excellent service by actively listening and helping callers uncover the best solution., • Minimum of one year of consistent inbound call support experience in a customer-facing environment (within the past two years)., • Retail support experience is preferred but not required., • Quiet and secure workspace to manage a consistent flow of calls., • Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8GB RAM)., • High School diploma or equivalent., • Two or more years of experience in a customer-facing call center environment (preferably with an online bill pay service, financial institution, or technical support).

Mass Markets - JobID: 16606 [Call Center Representative] As a Call Center Representative at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handling; Research systems

We are looking for bilingual call center representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. What does a bilingual call center professional do?. Ensure first call resolution through problems solving and effect

Under the direction of the YMCA Engagement and Solutions Center (YES Center) Call Center Director, the YES Center Call Center Specialist will be responsible for receiving inbound and performing outbound calls that support Family Center operations and enhance the member/program participant's experien

Job Type: Full-time Customer Care Coordinator - BILINGUAL PREFERRED (). Responsibilities (NO SALES):.

In accordance with Tampa Family Health Centers (TFHC) policies and procedures, the Patient Scheduling Coordinator has the responsibility for answering all incoming telephone calls to the call center, scheduling of patients' appointments, and tasking phone messages to the appropriate health center an

We are looking for bilingual call center representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. What does a bilingual call center professional do?. Ensure first call resolution through problems solving and effect

Bilingual (English & Spanish) ITM Agent.As a Bilingual (English & Spanish) ITM Agent you will perform duties in a call center environment by providing professional customer support assistance to members and potential members via interactive teller services.Support a Sales and Service environment in

Bilingual Call Center Job Openings. We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. Ensure first call resolution through problems

Document customer interactions with precisio Spanish, Bilingual, Call Center, Representative, Education. Manage inbound and outbound calls in both Spanish and English.

Ensure first call resolution through problems solving and effective call handling. We are looking for full-time and part-time bilingual customer service representatives to support inbound projects for a wide variety of clients. Prior contact center experience isn't required; candidates experienced i

Call Center Agent without any attendance violations (including absences, being tardy, and being out of rotation) during a given pay period will earn the attendance bonus. As an Ambs Call Center Agent, you'll be helping people from all walks of life across a variety of industries with a friendly and

Are you a strong communicator who thrives in a fast-paced environment and enjoys helping others? We're hiring Bilingual Call Center Representatives to support inbound customer service, help desk, and back-office processing for both commercial clients and public sector programs. Are you a strong comm

Job Description 19 Years and Growing Strong – Come Join the Team!! Job Type: Full-time Customer Care Coordinator - BILINGUAL PREFERRED () Starting pay rate is $15.00+ per hour (bi-weekly pay) • Schedule: Monday through Friday - 12:30pm - 9:30pm (or later - dependent on business needs), • Training Schedule (Paid): first 3 weeks (paid training) will be from 9am-approximately 5pm (dependent on business needs), • On Site Position – Tampa (33634), • 15 Days Paid Time Off per year (no waiting period to start accruing) - earned on an accrual basis (4.62 hours per paycheck), • Casual Dress Code – Yes, that includes Jeans!, • Paid Holidays – no waiting period, • Diverse, Inclusive and Positive work environment, • Growth and Development Opportunities, • Fun Committee (quarterly workplace events), • Cloud Room – your place to relax and unwind during breaks Responsibilities (NO SALES): • Managing inbound and outbound calls (approx. 70% of job duties – depending on business needs), • Collaborating with clients, patients, drivers and translators, • Collecting and entering appointment information, • Scheduling rides for injured workers, • Ability/Willingness to cross train in other departments, • Other Duties as assigned, • Customer service experience (1-2 years), • Ability to work independently, • Critical Thinking and Organizational Skills, • Alpha/Numeric Data Entry, • Bilingual (Spanish) Preferred, • Experience with ACD telephone lines, • Comfortable Microsoft Office applications, • Arrive on time on a daily basis Summary: ProCare is the largest privately held Worker’s Compensation transportation and language services provider. Our Customer Service team assists our client companies in their efforts to efficiently arrange transportation to medical appointments, pharmacy stops, etc... and, also provide language support in over 200 languages through both our bi-lingual Customer Service center and through contract interpreters. Additional Benefits: • Paid Time Off (no waiting period to start accruing) - earned on an accrual basis (4.62 hours per paycheck), • 6 Paid Holidays (no waiting period), • Employee Assistance/Discount Program, • Company subsidized Medical Plan, • Welfare Benefits, • 401(k) The above are not intended to be an all-inclusive list of the duties, responsibilities and requirements of the job described. Rather, they are intended only to describe the general nature of the job. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Schedule: Monday through Friday - 12:30pm -9:30pm (or later - dependent on business needs) Training Schedule (Paid): first 3 weeks (paid training) will be from 9am-approximately 5pm (dependent on business needs)

Job Description Call Center & Intake Operations Manager Location: Tampa, FL (In-Office) Job Type: Full-time Compensation: Competitive salary + performance incentives (based on intake conversion, referral success, and team performance) About the Firm We are a fast-growing, results-driven personal injury law firm based in Tampa, FL. Our mission is to help injury victims reclaim control of their lives and maximize their recovery. We combine a personal, compassionate client experience with an aggressive approach to case outcomes. Our call center is the communication engine of our firm. Every lead, client inquiry, and attorney referral starts here, and we’re looking for a leader to take it to the next level. About the Role We’re hiring a Call Center & Intake Operations Manager to lead, systematize, and optimize our intake and call center operations. This is not your average call center role. We need someone who knows how to build, lead, and continuously improve a team that directly affects case acquisition and firm revenue What You’ll Do • Lead and manage a team of full-time intake/call center employees, • Manage all inbound communication (phone, SMS, email, future live chat), ensuring all contacts are handled with professionalism, speed, and empathy, • Improve the intake and referral system, including scripts, SOPs, triage flows, QA programs, and documented call handling procedures, • Implement and manage a referral handoff process to increase referral revenue and follow-through, including three-way calling, CRM documentation, and regular follow-ups, • Hire, train, coach, and schedule call center staff; handle shift optimization and performance improvement, • Improve full training program for onboarding and ongoing skill development, • Establish and maintain a QA scoring process to improve call quality and performance, • Evaluate and refine existing KPIs; collaborate with leadership to define new intake metrics and build out real-time dashboards and automated reporting, • Collaborate with marketing to optimize lead flow, lead attribution, and conversion performance, • Interface with attorneys and case managers to ensure fast handoffs, attorney involvement in hot cases, and client service alignment, • Select and manage call center equipment, software, and systems (including FileVine, LeadDocket, CallRail, phones, headsets, and training tools), • Foster a culture of accountability, follow-through, and compassion within the team, • Monitor call recordings for quality control, training, and marketing feedback What You Bring • Experience leading intake, client services, or call center operations, preferably in a small-to-mid-sized organization, • Strong leadership and training skills, you know how to create clarity, inspire teams, and hold people accountable, • Ability to build and optimize systems, scripts, and workflows, • Excellent communication, warm, clear, persuasive, and confident, • Strong comfort with tools and systems (CRMs, call tracking, dashboards), • Self-starter mindset with strong follow-through, • Legal industry or personal injury experience preferred but not required, • Bilingual (Spanish) a plus but not required Company DescriptionGreat OpportunityGreat Opportunity

Job Description Job Description Job Title: Bilingual Patient Scheduling Coordinator Date: 1/2022 Reports To: Call Center Manager Job Code: Non-Exempt Position Summary: In accordance with Tampa Family Health Centers (TFHC) policies and procedures, the Patient Scheduling Coordinator has the responsibility for answering all incoming telephone calls to the call center, scheduling of patients’ appointments, and tasking phone messages to the appropriate health center and personnel. Essential Functions: • Answers and directs incoming telephone calls received by the call center., • Accurately and efficiently schedules appointments., • Tasks phone messages to the health centers’ task pools, as appropriate., • Collects and accurately enters demographic information into the Electronic Health Record (HER); verifies all corrections to be entered into EHR., • Understands and effectively uses call center training materials; adheres to policies and procedures., • Demonstrates the consistent application of quality customer service skills., • Supports the Mission, Vision and Values of Tampa Family Health Centers., • Adhere to all TFHC, accreditation agency, and HIPAA rules and regulations., • Exceptional customer service skills., • Strong communication skills, both verbal and in writing; bilingual (English/Spanish) or multi-lingual strongly preferred., • Familiarity with medical and dental terminology., • Ability to use and maximize call center software and related technology; utilize Microsoft Office Suite; effectively navigate and utilize Electronic Health Records., • High School Diploma, or equivalent, • Minimum of six (6) months’ customer/patient service experience in a high volume FQHC, hospital, or call center.

Job Description JOB TITLE: Reservationist: Full-Time EMPLOYER: MOSI SALARY RANGE: $14.50/hour DEPARTMENT: Guest Services REPORTS TO: Guest Services Leadership SCHEDULE: Monday-Friday SUMMARY: The Reservationist will be the first point of contact for many of guests, helping to create an exceptional visitor experience by managing group reservations, answering inquiries, and providing helpful information about MOSI's exhibits, experiences, and programs. Flexibility to work weekends and during peak times-such as school breaks and holidays-is essential for this role. DUTIES AND RESPONSIBILITIES: • Respond promptly and professionally to incoming phone calls and emails regarding general inquiries, as well as individual and group reservations., • Create, update, and maintain accurate reservation records for museum admissions, programs, and events., • Assist guests with booking modifications, including changes, cancellations, and confirmations., • Collaborate with internal departments to ensure seamless coordination of group visits and special events., • Provide clear and courteous information about museum hours, exhibits, events, amenities, and policies., • Stay informed about MOSI's daily schedule, current promotions, and upcoming events to effectively answer guest inquiries., • Support guests with registering for memberships, camps, and educational programs. QUALIFICATIONS: • High School diploma or equivalent required; some college preferred, • Previous experience in customer service, reservations, or a call center environment, • Effective communication skills, both verbal & written., • Bilingual skills (especially Spanish/English) are a plus., • Strong organizational skills and attention to detail., • Comfortable with computers, including reservation/ticketing systems and Microsoft Office., • Ability to work in a fast-paced environment and handle multiple tasks efficiently., • Availability to work weekends and occasional holidays. PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Must be able to remain in a stationary position for extended periods, primarily seated at a desk., • Frequent use of hands and fingers for typing and handling phone equipment., • Occasionally required to move about the office or assist at front desk locations., • Ability to communicate clearly and effectively over the phone and in person., • May need to lift or carry light materials (up to 15 lbs) such as brochures, forms, or office supplies., • Visual acuity required for reading computer screens, printed materials, and managing reservation systems. COMPETENCIES: • ELICIT-Embodies MOSI's values of Enjoyment, Learning, Impact, Collaboration, Innovation, and Trust; Exudes enthusiasm and creativity; Exhibits sharp critical thinking skills with an openness to diverse opinions and respectful discourse; Practices continuous respect, professionalism, intellectual honesty, integrity, and ethical conduct., • Customer Service-Displays a strong commitment to delivering exemplary customer service. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments., • Communication-Speaks and writes clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions in oral and written situations; Demonstrates group presentation skills and actively participates in meetings., • Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed., • Judgment--Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions., • Adaptability--Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Job Description Overview BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with product and process related inquiries and professionally represent some of the most recognizable brands in the world. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program however we can usually find something that works for everyone. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job DescriptionDescription:If you're hard-working and dedicated to great customer experiences, Outdoor Network is an ideal place to further your career. Join an energetic team of individuals who are passionate about outdoor activity and DIY repair. Our online brands – including Partzilla.com and Boats.net – have collectively shipped over 5 million orders worldwide. Our dealerships – including Boater’s World and Powersports Plus – have sold thousands of new and used boats, motors, motorcycles and ATVs nationwide. As a remote Customer Service/Parts Specialist, you will help customers find and buy powersports and marine parts and accessories from our industry-leading websites: Partzilla.com and Boats.net. This exciting role requires demonstrable mechanical aptitude. Motorcycle, ATV, and/or Marine outboard mechanics, as well as enthusiasts are encouraged to apply! We take great pride in knowing we provide outdoor enthusiasts the best possible prices on motorcycles, ATVs, boats, snowmobiles, jet skis, riding mowers – and more – whether you need just the parts, or a whole new machine. MORE ABOUT THE POSITION How does this work? You will need to have a good (50 mbps or better) internet connection as you will be working from home using our equipment. We also will pay a monthly internet allowance to help cover your internet costs. We will train you at your pace and you will always have access to a team lead to help you at any time you have questions. Requirements: • Parts Counter/Advisor experience, • Demonstrable mechanical ability, • Excellent customer-centric problem-solving skills, • Expert listening and communication skills, • Ability to articulate verbally, • Bilingual Outdoor Network is a premiere dealer and distributor powerhouse with over 20 years of experience in the powersports and marine industry. Current staff size at Outdoor Network exceeds 250 employees, and the organization has twice received the Inc.’s Fastest Growing Company Award. Outdoor Network is a parent company that includes ecommerce websites – Partzilla.com and Boats.net – as well as our five brick and mortar dealerships spread across the United States. Dieseloutboards.com is also a proud member of the Outdoor Network family.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this role, you’ll assist customers with toll account issues, payment processing, and general questions delivering a helpful and professional experience in both English and Spanish. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Serve as the friendly and professional face of toll operations at our Tampa facility., • Assist walk-in and phone customers with toll account resolutions, payments, and inquiries., • Process payments using toll operations back-office systems., • Handle customer complaints and escalate complex issues as needed., • Maintain accurate records of customer interactions and transactions., • Collaborate with customer service team members to enhance service quality., • Complete end-of-day deposits and balancing reports., • Adhere to scheduled shifts and attendance requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older., • High school diploma or equivalent., • Fluent in English and Spanish (spoken and written)., • Experience with computer-based data entry., • Strong written, verbal, and interpersonal communication skills., • Ability to work shifts aligned with toll operations hours, including weekends and holidays., • Experience with non-cash payment processing systems., • Skilled in troubleshooting, conflict resolution, and customer follow-up., • Customer-focused: empathetic, patient, and responsive., • Ability to multitask, stay organized, and manage time independently., • Team-oriented with a commitment to service excellence.Preferred, • Experience in customer service, inside sales, problem-solving, or back-office support., • Familiarity with tolling systems or public infrastructure services.

Job Description¿Te apasiona proporcionar experiencias excepcionales al cliente?Si es así, ¡nos encantaría saber de ti hoy! Position: Bilingual / Spanish Inbound Customer Service Representative Compensation: Starting Hourly Base Rate + Bonus(es) -$17.00 Benefits offered: 401k w/employer match, medical, vision, dental, disability/life, paid holidays, paid time off (PTO), service time awards and more! Location: On-Site / 4919 Memorial Hwy, STE 160 Tampa, FL 33634 Schedule(s): Mon-Fri 9:00 AM – 5:30PM -or- Mon-Fri 10:00 AM – 6:30 PM About Us: Since 2015, Lighthouse has been a leader in the debt settlement industry, helping thousands of individuals and families find financial freedom. We help families every day reduce their credit card debt by nearly half of what they owe. The role of the Inbound Customer Service Representative is to receive and handle incoming calls from our clients who have enrolled into our certified and compliant debt settlement program, assisting them with their questions or needs. Industry experience is not required. Inbound Customer Service Representative Responsibilities: • Answer inbound calls from enrolled customers, identify customer needs and offer the most appropriate resource or resolution to address their needs., • Ensure service delivered to our customers meets contractual goals and other Key Performance Indicators (‘KPIs’), • Greet customers in a courteous, friendly, and professional manner using company specific procedures, • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer, • Time Management Skills: the ability to organize and manage multiple priorities., • Outstanding organizational skills and great attention to detail., • Ability to multi-task in a fast-paced environment is a requirement., • Computer savvy: above average working knowledge of telephonic and CRM systems is important., • 401(k), • 401(k) matching, • Dental insurance, • Disability insurance, • Flexible schedule, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Paid training, • Vision insuranceSchedule:, • Monday to Friday 9:00 AM - 5:30 PMSupplemental pay types:, • Bonus(es), • Spiff(s)Ability to commute/relocate:, • Tampa, FL 33634: Reliably commute or planning to relocate before starting work (Required)By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. Powered by JazzHR l0pKcXDU4X

Job DescriptionJoin a dynamic team as an Underwriting Service Associate and make an impact in the fast-paced world of insurance! We’re seeking detail-oriented professionals with a knack for problem-solving and a passion for delivering exceptional service in a call center environment. If you’re ready to leverage your analytical skills and drive success in a call center environment, apply today and take your career to new heights! Job Summary In this role you will handle incoming calls from customers, agents, and policyholders related to insurance applications or existing policies. You will work in a collaborative environment providing administrative support for the Underwriting department. Hours of operation are Monday to Friday with a schedule of 11:00 AM to 8:00 PM All employees in Personal Lines whose essential job function includes but is not limited to direct communication with customers and/or agents, must hold a valid Resident State Insurance license and be able to obtain and maintain reciprocal licensing for all 50 states within the continental United States. Responsibilities • Provides excellent customer service to agents and policyholders in a moderate to high-volume call center environment, • Processes corrections or adjusts records when needed, following the appropriate company guidelines, • Reviews, organizes, and forwards information to be escalated for resolution as needed, • Adheres to the established productivity and quality metrics established, • Other tasks and projects as may be assigned, • Use telephone and computer systems to communicate with and service customers, • Use computer system to research information on risks, • Ability to take at least 50 phone calls per day, • Ability to adhere to regular attendance schedule on-site, • Min 1 year of Property & Casualty Insurance experience, • Property and Casualty Insurance licenses required (4-40 or 20-44), • Passion for customer service, • Advanced computer skills and insurance systems knowledge, • Proficiency with Microsoft Office products required, • English - Spanish Bilingual skills is a plus, • Demonstrated customer service focus required, • Excellent communication skills with ability to interact on a professional level with internal and external personnel and partners, • Ability to work independently in a fast-paced environment, • Results driven with strong problem solving and analytical skills, • Market Competitive Wages, • Prof. Development and Educational Assistance Programs, • Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution, • Paid Time-Off (Discretionary, PTO, Parental Leave, and others), • Company Paid Holidays, • Health Insurance, • Dental Insurance, • Vison Insurance, • Short and Long Term Disability Insurance, • Flexible Spending Accounts with Company Contribution, • Health Savings Accounts with Company Contribution, • Employee Life and AD&D Insurance, • Dependent Life and AD&D Insurance, • Company paid AAA Membership, • Company paid Identity Theft Protection, • Other Ancillary Insurance Benefit Programs Working Conditions This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines. Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications. Powered by JazzHR 7vSJYPpygm

Job DescriptionJoin a dynamic team as an Underwriting Service Associate and make an impact in the fast-paced world of insurance! We’re seeking detail-oriented professionals with a knack for problem-solving and a passion for delivering exceptional service in a call center environment. If you’re ready to leverage your analytical skills and drive success in a call center environment, apply today and take your career to new heights! Seeking 4-40, 20-44, or 2-20 licensed candidates! Licensed candidates are eligible for a $1,000.00 sign-on bonus! Job Summary In this role you will handle incoming calls from customers, agents, and policyholders related to insurance applications or existing policies. You will work in a collaborative environment providing administrative support for the Underwriting department. All employees in Personal Lines whose essential job function includes but is not limited to direct communication with customers and/or agents, must hold a valid Resident State Insurance license and be able to obtain and maintain reciprocal licensing for all 50 states within the continental United States. Responsibilities • Provides excellent customer service to agents and policyholders in a moderate to high-volume call center environment, • Processes corrections or adjusts records when needed, following the appropriate company guidelines, • Reviews, organizes, and forwards information to be escalated for resolution as needed, • Adheres to the established productivity and quality metrics established, • Other tasks and projects as may be assigned, • Use telephone and computer systems to communicate with and service customers, • Use computer system to research information on risks, • Ability to take at least 50 phone calls per day, • Ability to adhere to regular attendance schedule on-site, • Min 1 year of Property & Casualty Insurance experience, • Property and Casualty Insurance licenses required (4-40 or 20-44), • Passion for customer service, • Advanced computer skills and insurance systems knowledge, • Proficiency with Microsoft Office products required, • English - Spanish Bilingual skills is a plus, • Demonstrated customer service focus required, • Excellent communication skills with ability to interact on a professional level with internal and external personnel and partners, • Ability to work independently in a fast-paced environment, • Results driven with strong problem solving and analytical skills Working Conditions This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines. Compensation and Benefits We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide: • Market Competitive Wages, • Prof. Development and Educational Assistance Programs, • Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution, • Paid Time-Off (Discretionary, PTO, Parental Leave, and others), • Company Paid Holidays, • Health Insurance, • Dental Insurance, • Vison Insurance, • Short and Long Term Disability Insurance, • Flexible Spending Accounts with Company Contribution, • Health Savings Accounts with Company Contribution, • Employee Life and AD&D Insurance, • Dependent Life and AD&D Insurance, • Company paid AAA Membership, • Company paid Identity Theft Protection, • Other Ancillary Insurance Benefit Programs, • And more…Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications. Powered by JazzHR 05u6vr4iKF

Job DescriptionBilingual Customer Care Associate | $18.60 per hour | Monday – Friday 8 am – 5 pmWhat Matters Most: • Competitive pay of $18.60 per hour, • Monday – Friday schedule 8 am – 5 pm, • Work location: Tampa, FL, • Temp-To-Hire opportunity, • Weekly Pay with direct deposit or pay card, • When you work through The Reserves Network, you are eligible to enroll in dental, vision, and medical insurance as well as 401K, direct deposit, and our referral bonus programYour New Role:The Bilingual Customer Care Associate serves as the first point of contact for residents and applicants in a fast-paced residential property environment. This role is responsible for providing exceptional customer service by answering incoming calls, assisting callers with documentation questions, and helping ensure required forms and information are completed accurately.This position requires strong communication skills, attention to detail, and the ability to assist customers in both English and Spanish. The ideal candidate is comfortable working in a call center or office environment and enjoy helping customers resolve issues efficiently. Responsibilities, • Answer incoming calls in a call center environment and respond to customer inquiries professionally, • Provide high-quality customer service to residents, applicants, and internal staff, • Assist callers with completing forms and submitting required documentation, • Review submitted documentation for completeness and accuracy, • Communicate clearly in both English and Spanish to assist a diverse customer base, • Direct callers to appropriate departments or resources when necessary, • Maintain accurate records of customer interactions and documentation, • Utilize Microsoft Office applications (Word, Excel, Outlook) to track information, prepare documentation, and maintain records, • Enter and update resident and applicant information in Yardi property management software systems, • Support administrative tasks and general office operations assigned, • Ensure a positive customer experience while maintaining professionalism and efficiencyRequirements & Qualifications:, • High School diploma or GED equivalent required, • Minimum 6 months of experience in an office environment, administrative support role, property management, leasing, or customer service environment, • Bilingual English/Spanish required – must be able to read, write, and speak both languages fluently, • Proficiency in Microsoft Office (Word, Excel, Outlook), • Experience using Yardi property management software systems or similar property management software preferred, • Strong verbal and written communication skills, • Ability to handle high call volumes while maintaining professionalism and accuracy, • Strong organizational skills and attention to detail Your Career Partner:The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field.The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.In the spirit of pay transparency, we want to share that the base pay for this position is $18.60 per hour, not including benefits, potential bonuses, or additional compensation. If you are hired, your pay will be determined based on factors such as individual skills, qualifications, experience, and geographic location.In addition, we believe in the importance of pay equity and consider the internal equity of our current team members as part of any final offer. Please keep in mind that the rate mentioned above reflects the base pay for the role.#TRN321IN

Job Description Overview BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time and part-time bilingual customer service representatives to support inbound projects for a wide variety of clients. In this role, you will troubleshoot basic technical issues, build strong relationships with customers, fact-find to identify needs while recognizing opportunities to upsell new products and services. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction. Schedules vary by site and project; however, we can usually find something that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? This role is about building relationships and turning the knowledge you gain in training into customer satisfaction. Representatives make a difference to customers and the company, by providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English and Spanish fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+) (If working for a work-at-home project), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re seeking Bilingual Customer Service Representatives to provide in-person and phone support for the Tampa Hillsborough Expressway Authority. In this role, you’ll assist customers with toll-related inquiries, including outstanding balances, payment processing, account discrepancies, and general questions. If you’re fluent in English and Spanish, customer-focused, and eager to grow in a fast-paced environment, we’d love to hear from you. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Serve as the welcoming and professional face of toll operations at our Tampa facility., • Assist walk-in and phone customers with toll account resolutions, payments, and inquiries., • Process transactions using toll operations back-office systems., • Handle customer complaints and escalate complex issues as needed., • Maintain accurate records of customer interactions and transactions., • Collaborate with team members to enhance the overall customer experience., • Complete end-of-day deposits and balancing reports., • Adhere to scheduled shifts and attendance requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older., • High school diploma or equivalent., • Fluent in English and Spanish (spoken and written)., • Experience with computer-based data entry., • Strong organizational, written, and verbal communication skills., • Ability to work shifts aligned with toll operations hours, including weekends and holidays., • Experience with non-cash payment processing systems., • Ability to troubleshoot and follow up on customer issues., • Skilled in conflict resolution, problem-solving, and negotiation., • Customer-oriented: empathetic, patient, and responsive., • Capable of multitasking and self-management., • Strong team player with excellent interpersonal skills.

Job Description Home Care Delivered (HCD) is a rapidly growing specialty medical supply distributor that partners with physicians, home healthcare providers, and other healthcare practitioners by providing medical products to their patients, delivered directly to their homes anywhere across the U.S. HCD has contracts with hundreds of insurance companies including Medicare, state Medicaid plans and commercial insurance plans throughout the U.S. HCD offers a wide array of name-brand products across multiple chronic care categories, including Incontinence, Diabetes, Ostomy, Urological, Wound Care, Equipment and Oral Nutritional Supplements. These products are instrumental in assisting people to return home from a hospital stay or remain in the home setting. HCD has offices across the US and distribution that enables next-day delivery for 96% of the US population. Founded in 1996, HCD has a successful operating history and today employs over 350 teammates. HCD is guided by the company's purpose statement: To help people live with confidence and dignity. With a 98% customer satisfaction rating, HCD is elevating the industry standard. Due to the success of our organization, we are hiring! The Customer Service Representative will be a vital member of our call center team where they will engage with both internal and external customers in a highly professional manner. This role will be responsible for coordinating the shipment of medical supplies to our recurring customers, ensuring compliance with all regulatory and company policies. ESSENTIAL DUTIES: • Communicates with internal and external customers via telephone and email in a highly professional, caring and knowledgeable manner., • Properly documents and notes all orders with actions taken and other pertinent information., • Maintains current knowledge of, and adhere to the company's product formularies., • Demonstrates knowledge of insurance procedures and regulations and be able to discuss them with customers, medical professionals, and caregivers as they relate to specific customer policies., • Executes all tasks required to accurately assist customers in receiving products for all conditions serviced by HCD., • Conditions to include; Incontinence, Diabetic, and Nutritional, • Meets & maintains department productivity standards as communicated by the Customer Service Management team., • Maintains acceptable QA Standards on calls as measured by Customer Service Leadership team., • Performs all other duties as assigned, which may vary at any time with or without notice., • Cooperates with internal and external investigations, reviews and audits. Engages in good faith reporting of compliance concerns. Participates in annual and ad hoc compliance training., • High School Diploma or GED, • Call Center experience is required, preferably in a customer service role, • Medical experience is helpful. Medical office, CNA, etc., • MS Office knowledge, • Sitting: Ability to sit for extended periods, typically 6-8 hours a day, while working at a computer station., • Manual Dexterity: Proficiency in using a keyboard, mouse, and other computer peripherals for data entry and communication purposes., • Visual Acuity: Ability to view a computer screen for prolonged periods, with good visual acuity to read small print and accurately enter data., • Hearing: Adequate hearing ability, with or without correction, to understand and respond to customer inquiries via telephone or other audio equipment. This is a full-time, non-exempt position with a competitive hourly rate. BENEFITS: • Medical/Dental/Vision Insurance, • Health Savings Account, • Life Insurance, • 401K Plan, • Paid Holidays, • Competitive PTO schedule that includes vacation, sick, and personal days, • Paid training

Job Description As a part time Bilingual Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunction with the Credit Unions values and goals. Perform a variety of Call Center customer support tasks that contributes to an efficient operation and growth of TBFCU business goals. A Contact Center Agent provides quality customer service & support to members and assures confidentiality and privacy of member data. Part Time Contact Center Agent Job Responsibilities: • Handles a high volume of inbound and outbound calls, • Assist members with a variety of transactions by telephone, fax, email and text that include, but are not limited to processing loan payments, transfers, access to online banking, research and account maintenance, • Refers product and service information to members in helpful, professional manner in an effort to deepen member relationships and achieving their financial goals, • Have in-depth knowledge and understanding of products and services provided by the Credit Union and affiliates to ensure accurate information is being provided to members, • Ensure member and customer satisfaction by being patient and offering a pleasant interaction at all times, while trying to meet or exceed expectations, • Maintains awareness of calls waiting, • Exercise some independent judgment Part Time Contact Center Agent Experience: • Six months to two years of similar or related experience in customer service, including time spent in preparatory positions, • Call center experience preferred, • Customer service experience preferred, • Bilingual (English/Spanish) preferred Part Time Contact Center Agent Education: • High School education or GED required, • Some college preferred Part Time Contact Center Agent Schedule: • Monday, Wednesday, Friday and Saturday

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking Bilingual Toll Customer Service Representatives to provide in-person and phone support for the Tampa Hillsborough Expressway Authority. In this role, you’ll assist customers with toll-related inquiries, including account discrepancies, payment processing, and general questions. If you’re fluent in English and Spanish, customer-focused, and eager to grow in a fast-paced environment, we’d love to hear from you. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Serve as the welcoming face of toll operations at our Tampa facility., • Assist customers with toll account resolutions, payments, and inquiries., • Process transactions using toll operations back-office systems., • Handle walk-up and inbound customer service interactions, including complaints and service requests., • Collaborate with team members to enhance the overall customer experience., • Respond to incoming calls and resolve issues efficiently and professionally., • Complete end-of-day deposits and balancing reports., • Maintain punctuality and adhere to assigned work schedules. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older., • High school diploma or equivalent., • Fluent in English and Spanish (spoken and written)., • Experience with computer-based data entry., • Strong organizational, written, and verbal communication skills., • Ability to work shifts aligned with toll operations hours, including weekends and holidays., • Experience with non-cash payment processing systems., • Ability to troubleshoot and follow up on customer issues., • Skilled in conflict resolution, problem-solving, and negotiation., • Customer-oriented: empathetic, patient, and responsive., • Capable of multitasking and self-management., • Strong team player with excellent interpersonal skills.Preferred Qualifications, • Experience in customer service, inside sales, problem-solving, or back-office support., • Familiarity with tolling systems or public infrastructure services

Job Description Join the largest and most prestigious private Infectious Disease groups in Florida, where you can build a long-term, rewarding career. This practice offers a unique blend of inpatient care and a thriving outpatient clinic, with significant exposure to complex cases at top-tier hospitals. If you are an ID physician seeking a balanced and rewarding lifestyle, exceptional earning potential through a multi-faceted bonus structure, and a collegial environment that values your professional autonomy and growth, this is your opportunity to join a team with a legacy of low turnover and highly valued contributions. Position Highlights * Full-time flexible weekly schedule from Monday to Friday * Call responsibilities are collaborative and rotate fairly among the group * Holiday coverage is shared equitably among the physicians * Balanced blend of inpatient and outpatient care, ensuring a diverse and engaging workload * QGenda platform for streamlined scheduling, with consistent 4-hour blocks for clinic time and 8-hour blocks for hospital rounds * All physicians are capable of floating between pods for emergencies Practice Environment * Join an amazing team of 18 physicians, 3 full-time NPs and several PRN NPs * Fully comprehensive case mix with inpatient, outpatient, and telemedicine ID care (HIV, Orthopedics - Joint Injections, Diabetic Foot) along with exposure to a high transplant volume (especially solid organ transplants) * Pods/Teams based at various top hospitals throughout the Bay Area but credentialed at all facilities * APP utilization is primarily nursing homes/LTACs; hospital work mostly physician-led * Practice in a State-of-the-Art, modern outpatient clinic along with Infusion Center accessibility at two great locations, open 7 days/week, staffed with infusion RNs Compensation and Benefits * Highly competitive base salary with significant earning potential * With two distinct bonus structures: * Production Bonus: A collections-based bonus where percentages increase over a certain threshold * Infusion Bonus: A share of the infusion center profits based on patient-days attributed to you. * Sign-on bonus, relocation allowance, and malpractice insurance * Medical and disability coverage are provided * 401(k) with an employer match is offered * CME and travel allowance is available Candidate Requirements * BC in Internal Medicine and BC/BE in Infectious Disease (must pass boards) - new fellows are welcome and encouraged to apply * Open to additional Transplant Infectious Disease experience and/or Transplant fellowship-trained physicians * Not eligible for visa sponsorship * Candidates welcomed who are Bilingual as it is highly beneficial to help better serve Spanish-speaking patients and their families * A physician seeking stability, a great rapport, consistency, fairness, team-player mentality, and career-longevity is the ideal candidate! Why Our Community? Tampa's appeal as a top city is undeniable, offering year-round warm weather and easy access to stunning Gulf Coast beaches. As a hub for three professional sports teams, diverse culture, and a wide array of outdoor activities and family-friendly amenities, the region provides a vibrant lifestyle. With abundant sunshine, your mood and quality of life will surely brighten, allowing you to enjoy the perfect blend of work and leisure. This unparalleled quality of life, combined with a dynamic and growing healthcare market, makes Tampa the ideal place to build a successful and fulfilling career. Interested? Let’s Connect! Apply today and become part of a team where skill and compassion come together. Contact us below for a conversation. KIRSTIN DUNBAR CEO/Healthcare Recruitment Liaison Cell/Text | 972-482-1782 Email | SCHEDULE A CALL WITH ME HERE CCID1002

Job Description Join the largest and most prestigious private Infectious Disease groups in Florida, where you can build a long-term, rewarding career. This practice offers a unique blend of inpatient care and a thriving outpatient clinic, with significant exposure to complex transplant cases at top tier hospitals. If you are an ID physician (transplant-focused) seeking a balanced and rewarding lifestyle, exceptional earning potential through a multi-faceted bonus structure, and a collegial environment that values your professional autonomy and growth, this is your opportunity to join a team with a legacy of low turnover and highly valued contributions. Position Highlights * Full-time flexible weekly schedule from Monday to Friday * Call responsibilities are collaborative and rotate fairly among the group * Holiday coverage is shared equitably among the physicians * Balanced blend of inpatient and outpatient care, ensuring a diverse and engaging workload * QGenda platform for streamlined scheduling, with consistent 4-hour blocks for clinic time and 8-hour blocks for hospital rounds * All physicians are capable of floating between pods for emergencies Practice Environment * Join an amazing team of 18 physicians, 3 full-time NPs and several PRN NPs * Fully comprehensive case mix with inpatient, outpatient, and telemedicine ID care (HIV, Orthopedics) along with exposure to a high transplant volume (especially solid organ transplants - main cases: kidney, pancreas, liver, heart ) - a great need of expertise in the area at a busy Level 1 Trauma Hospital and alongside a great transplant team * Pods/Teams based at various top hospitals throughout the Bay Area but credentialed at all facilities * APP utilization is primarily nursing homes/LTACs; hospital work mostly physician-led * Practice in a State-of-the-Art, modern outpatient clinic along with Infusion Center accessibility at two great locations, open 7 days/week, staffed with infusion RNs Compensation and Benefits * Highly competitive base salary with significant earning potential * With two distinct bonus structures: * Production Bonus: A collections-based bonus where percentages increase over a certain threshold * Infusion Bonus: A share of the infusion center profits based on patient-days attributed to you. * Sign-on bonus, relocation allowance, and malpractice insurance * Medical and disability coverage are provided * 401(k) with an employer match is offered * CME and travel allowance is available Candidate Requirements * BC in Internal Medicine and BC/BE in Infectious Disease (must pass boards) - new fellows are welcome and encouraged to apply * Transplant Infectious Disease experience and/or Transplant fellowship-trained physicians is strongly preferred * Not eligible for visa sponsorship * Candidates welcomed who are Bilingual as it is highly beneficial to help better serve Spanish-speaking patients and their families * A physician seeking a non-academic-based position offering stability, a great rapport, consistency, fairness, team-player mentality, and career-longevity is the ideal applicant Why Our Community? Tampa's appeal as a top city is undeniable, offering year-round warm weather and easy access to stunning Gulf Coast beaches. As a hub for three professional sports teams, diverse culture, and a wide array of outdoor activities and family-friendly amenities, the region provides a vibrant lifestyle. With abundant sunshine, your mood and quality of life will surely brighten, allowing you to enjoy the perfect blend of work and leisure. This unparalleled quality of life, combined with a dynamic and growing healthcare market, makes Tampa the ideal place to build a successful and fulfilling career. Interested? Let’s Connect! Apply today and join a team where skill meets purpose. Contact us below for a conversation. KIRSTIN DUNBAR CEO/Healthcare Recruitment Liaison Cell/Text | 972-482-1782 Email | SCHEDULE A CALL WITH ME HERE CCID1001

Job Description Join the largest and most prestigious private Infectious Disease groups in Florida, where you can build a long-term, rewarding career. This practice offers a unique blend of inpatient care and a thriving outpatient clinic, with significant exposure to complex transplant cases at top tier hospitals. If you are an ID physician (transplant-focused) seeking a balanced and rewarding lifestyle, exceptional earning potential through a multi-faceted bonus structure, and a collegial environment that values your professional autonomy and growth, this is your opportunity to join a team with a legacy of low turnover and highly valued contributions. Position Highlights • Full-time flexible weekly schedule from Monday to Friday, • Call responsibilities are collaborative and rotate fairly among the group, • Holiday coverage is shared equitably among the physicians, • Balanced blend of inpatient and outpatient care, ensuring a diverse and engaging workload, • QGenda platform for streamlined scheduling, with consistent 4-hour blocks for clinic time and 8-hour blocks for hospital rounds, • All physicians are capable of floating between pods for emergencies Practice Environment • Join an amazing team of 18 physicians, 3 full-time NPs and several PRN NPs, • Fully comprehensive case mix with inpatient, outpatient, and telemedicine ID care (HIV, Orthopedics) along with exposure to a high transplant volume (especially solid organ transplants - main cases: kidney, pancreas, liver, heart ) - a great need of expertise in the area at a busy Level 1 Trauma Hospital and alongside a great transplant team, • Pods/Teams based at various top hospitals throughout the Bay Area but credentialed at all facilities, • APP utilization is primarily nursing homes/LTACs; hospital work mostly physician-led, • Practice in a State-of-the-Art, modern outpatient clinic along with Infusion Center accessibility at two great locations, open 7 days/week, staffed with infusion RNs Compensation and Benefits • Highly competitive base salary with significant earning potential, • With two distinct bonus structures:, • Production Bonus: A collections-based bonus where percentages increase over a certain threshold, • Infusion Bonus: A share of the infusion center profits based on patient-days attributed to you., • Sign-on bonus, relocation allowance, and malpractice insurance, • Medical and disability coverage are provided, • 401(k) with an employer match is offered, • CME and travel allowance is available Candidate Requirements • BC in Internal Medicine and BC/BE in Infectious Disease (must pass boards) - new fellows are welcome and encouraged to apply, • Transplant Infectious Disease experience and/or Transplant fellowship-trained physicians is strongly preferred, • Not eligible for visa sponsorship, • Candidates welcomed who are Bilingual as it is highly beneficial to help better serve Spanish-speaking patients and their families, • A physician seeking a non-academic-based position offering stability, a great rapport, consistency, fairness, team-player mentality, and career-longevity is the ideal applicant Why Our Community? Tampa's appeal as a top city is undeniable, offering year-round warm weather and easy access to stunning Gulf Coast beaches. As a hub for three professional sports teams, diverse culture, and a wide array of outdoor activities and family-friendly amenities, the region provides a vibrant lifestyle. With abundant sunshine, your mood and quality of life will surely brighten, allowing you to enjoy the perfect blend of work and leisure. This unparalleled quality of life, combined with a dynamic and growing healthcare market, makes Tampa the ideal place to build a successful and fulfilling career. Interested? Let’s Connect! Apply today and join us where professional growth meets purpose and balance. Contact us below for a conversation. Candidate Consult Cell/Text | 813-445-7313 Email/Send CV | CCID1001

As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. What our Call Center Sales Representatives Enjoy Most About the Role. Call Center Sales Representative.

Prior call center or customer service experience required; healthcare call center experience preferred. The Team Lead is responsible for supporting day-to-day Patient Access operations in a remote call center environment. Fast-paced, metrics-driven call center environment (remote and/or office) with