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Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As a Bilingual Premier Brokerage Associate, you will take inbound calls, from new and existing Empower clients, on all retail products and account types. You will have the expertise to provide exceptional service and support to clients in both English and Spanish, and be a subject matter expert with Empower’s systems and platforms. Schedule will vary by time zone. Candidates must be available to work the following Monday - Friday schedule for their location: Eastern Time (ET): 11:30 a.m. - 8:00 p.m. Central Time (CT): 10:30 a.m. - 7:00 p.m. Mountain Time (MT): 9:30 a.m. - 6:00 p.m. What you will do: • Provide exceptional service and support to Empower’s retail customers while effectively explaining concepts in an easy-to-understand manner, • Assist clients with trading of Equity, ETF, Mutual Fund, Options and Fixed Income securities in an inbound call center setting, • Manage a wide array of service requests including account opening, asset movement, facilitating trades, and maintenance needs on Empower’s retail products, • Deliver an efficient and responsive client experience by taking ownership, delivering accurate information and initiate proactive follow up, • Demonstrate knowledge of Brokerage transaction and regulatory requirements including Corporate Actions, Exchange Rules, Suitability, and Tax Implications, • Uncover leads and opportunities to hand off to the Retirement Advisor Team and drive new business opportunities What you will bring: • Ability to communicate fluently in English and Spanish and provide exceptional service to customers in both languages, • Active FINRA Series 7 and Series 63 required, • FINRA fingerprinting required, • 2+ years of customer service experience, preferably in financial services, • Knowledge of equities trading ,fixed income, and options What will set you apart: • Retail, IRA and/or 401K customer service, and past brokerage and mutual fund trading experience preferred, • Strong customer service background, preferably in a high-volume inbound call center environment, • Firm understanding of the diverse operational and investment needs of our customers, • Knowledge of current financial markets and retirement account operations, • Strong written, verbal and presentation skills, • Strong technological skills and an ability to multi-task across systems, • Prior remote work experience preferred #LI-Remote #PJPW2 What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. • Medical, dental, vision and life insurance, • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup, • Tuition reimbursement up to $5,250/year, • Business-casual environment that includes the option to wear jeans, • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year, • Paid volunteer time — 16 hours per calendar year, • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA), • Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $49,300.00 - $67,825.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. Job Posting End Date at 12:01 am on: 09-15-2025 Want the latest money news and views shaping how we live, work and play? Sign up for Empower’s ___ and check out ___. Workplace Flexibility: Remote - Nationwide

Job DescriptionDescription: The Role: The Program Supervisor plays a critical leadership role in ensuring the smooth, 24/7 operation of the agency’s’ Safe Haven Emergency Foster Care Program. This position is the primary point of contact for all intake calls from the Department of Children and Family Services (DCFS), manages home readiness, monitors placement data, supports foster families, and ensures coordination among internal and external stakeholders. The Program Supervisor ensures children are safely and efficiently placed into care, with a trauma-informed and strengths-based approach to service delivery. Responsibilities: Intake Management Coordination • Serve as the primary contact for all Safe Haven program intake calls from DCFS., • Coordinate real-time response and placement decisions 24/7, including after-hours intake processing., • Ensure timely and accurate processing of intake information and completion of required documentation., • Confirm and coordinate that foster homes are “flipped” and fully prepared prior to youth intake., • Conduct home readiness assessments with professional foster parents and respite providers., • Supervise Child Advocacy Specialists assigned to the Safe Haven program., • Oversee daily operations and ensure foster homes are compliant with DCFS licensing standards and program guidelines., • Manage schedules for professional foster parents and respite support providers., • Ensure 24/7 coverage is maintained, including planned and emergency relief support., • Maintain real-time data on placements, capacity, transitions, and critical incidents., • Submit monthly activity reports detailing:, • Number of youth placements, • Transitions to kinship or permanent homes, • Family and sibling visitation tracking, • Coordinate and disseminate DCFS contact updates to foster families, the Program Director, and internal staff., • Support communication for Child and Family Team Meetings (CFTMs) as needed., • Work collaboratively with internal clinical, education, and advocacy teams to support holistic service planning., • Performs on-call and all other duties as needed and assigned. Requirements: Qualifications: • Master's degree in Social Work, Human Services, or related field required. (Potential exception to be made if candidate is enrolled in a Master’s program with additional work experience in the field)., • Child Welfare Employee License (CWEL) required., • 3+ years of experience in foster care, case coordination, or child welfare intake., • Familiarity with DCFS protocols, Rule 402, and Emergency Resource Home standards., • Availability for 24/7 on-call duties and crisis response management., • Ability to pass DCFS, required criminal background check including CANTS/SACWIS and SORS. Ability to provide required DCFS Medical Report/TB test, and proof of COVID-19 vaccination., • Working knowledge of DCFS policy and procedures and the ability to navigate between government and private agency practices., • Knowledge and understanding of program management; experience in project completion., • Experience with group work and general skills training and counseling., • Spanish/English Bilingual Capacity (read, write, and speak) required., • Strong verbal, written, and presentation communication skills., • Ability to network, interact, and work effectively with high profile individuals in their capacity as donors, funders, board members, and volunteers., • Ability and willingness to travel locally using own transportation to client’s homes; the agency’s locations; and other locations as needed., • Valid Illinois driver’s license with acceptable driving record, insured and reliable transportation., • Ability to relate to others in a sensitive, professional, and courteous manner., • Flexible in scheduling, with ability to work evenings or weekends as needed., • Ability to meet DCFS requirements as they relate to employment in Child Welfare Agency and Family Advocacy Center, including criminal background check, • Ability to handle sensitive and confidential materials., • Sensitivity to the cultural and socioeconomic characteristics of clients, community, and staff., • Ability to work in an alcohol, tobacco, drug, and firearm-free environment., • Ability to exercise discretion and independent judgement.

Job Description We are seeking a full-time Pediatrician to join our team at a Federally Qualified Health Center (FQHC). Board certification required or must be board-certified within one year of starting. Bilingual (English/Spanish or English/Polish) is preferred. Why Join Us: • Make a direct impact in an underserved community with high-quality, compassionate care., • Competitive compensation, comprehensive benefits, and work-life balance., • Supportive, inclusive workplace with opportunities for professional growth., • Serve the diverse needs of patients in the West Town area of Chicago. Responsibilities: • Provide comprehensive pediatric care to children of all ages., • Collaborate with a dedicated team of providers to improve community health., • Focus on wellness, prevention, and treatment of common childhood illnesses. Benefits: • Health, dental, and vision insurance., • Retirement plans with employer match., • Paid time off (PTO) and paid holidays., • Malpractice insurance provided at no cost (occurrence policy, no tail required)., • Loan repayment options available through HRSA programs. About Us: HealthPlus Staffing is National Leader in the Healthcare Staffing Industry. We partner up with top facilities nationwide with the focus of finding them highly qualified candidates. Our Promise: • We will put you in front of the decision makers., • We will provide feedback on your application., • We will work on your behalf to obtain as much info as you need to make a well-informed decision. If interested in this position, please submit an application or call us at 561-291-7787 to speak with one of our highly experienced consultants. We look forward to finding your next position! The HealthPlus Team.

Job Description Position: Advocate Program: Aging & Disability Resource Network (ADRN #300) STATUS: ☒Full-time ☐ Part-time ☐Exempt ☒Non-Exempt Reports to: Aging & Disability Resource Network Supervisor Solutions For Care (SFC) serves over 12,000 older adults and those living with disabilities each year in Berwyn, Cicero, and Proviso Townships. We provide direct client service through information and assistance, in-home care, advocacy services and transitional assistance in hospitals. For more information about our organization, you can visit . Primary Function: The ADRN Advocate will maintain current information on opportunities and services available within Berwyn, Cicero, and Proviso Townships. The ADRN Advocate will link consumers to available community-based services and appropriate benefit programs such as LIHEAP, SHIP counseling, Benefit Access, Medicare and Medicaid programs. Weekend and evening hours are occasionally required to attend Health Fairs and Community Events. Qualifications: Education and other Requirements: • Minimum of an Associates Degree or equivalent experience in social services., • Proficient in Microsoft Office Suite (OUTLOOK, Word, Excel), Acrobat Reader ADOBE, ADP Payroll, • Bilingual: Must be able to read, write and speak in English/Spanish., • Must demonstrate strong organizational and time management skills., • Must display a high level of initiative, be a team player, energetic, adaptable, and display a positive attitude., • Strong communication skills, the ability to work with diverse populations, and proficiency with agency programs to maintain accurate reports are required., • Must be comfortable multi-tasking on the computer using different screens., • Criminal background check required. The ideal candidate will possess critical thinking, be a self-starter and provide creative solutions in resolving challenges facing the program. The candidate must be able to communicate effectively and efficiently with all stakeholders including being comfortable speaking in front of groups. Simultaneously the candidate will have daily interaction with the public, so it is expected that all interactions are handled professionally, with respect and understanding. Change is a constant in this environment and the successful candidate will be able to adapt, reorganize, and implement needed changes to ensure that staff are serving clients in an effective and timely manner. Time management, self-awareness, and a desire for professional growth will be essential in this position. Travel required to outposts, presentations, and trainings; therefore, a vehicle and proper vehicle insurance are required. Duties and Responsibilities: • Become knowledgeable of programs, benefits, and services available to seniors and adults with disabilities on a local, State, and federal level., • Display appropriate telephone etiquette during all phone call handling., • Assess client needs in a sensitive, professional, and confidential manner and assist with applications., • Connect clients to resources that will meet their needs., • Provide client follow-up to ensure programs/application assistance have been met., • Complete required initial and annual training by state and other funding sources; maintain required certification., • Maintain and organize resources (files, books, including all Information Technology resources) consistently and update resource information at least quarterly., • Create Public Awareness through educating the community with presentations and participation in health fairs and community events., • Manage offsite enrollment events that include proper setup of work area, proper display of SFC’s marketing material, including promotion of other SFC services, and proper breakdown of equipment, safeguarding all SFC’s property., • Track, process, and log service units on a weekly basis and complete all documentation accurately and efficiently., • Monitoring and meeting production goals., • Participation in weekly team and individual meetings., • Assist and support all Aging & Disability Resources Network duties and responsibilities as assigned by Program Supervisor. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to lift up to 20 pounds., • Must be able to sit and work at workstation for extended periods of time., • Must be able to walk, climb stairs, use elevators, and conduct visits in all kinds of weather. Schedule: Full time: 8:30am to 4:30 pm, Monday thru Friday. Salary: $38,000 to $44,000. During the first year, six-month and 12-month performance reviews are conducted. Thereafter, performance reviews will be conducted every 12 months. Salary increases are based on performance. Benefits: • Retirement Plan – 403b, • Health Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short-Term Disability, • Long-Term Disability, • 18 Days of Paid time off, • 2 Appreciation Days Off, • 11 Paid Holidays EEO Statement: Solutions for Care is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Solutions for Care prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Solutions for Care conforms to the spirit as well as the letter of all applicable laws and regulations.

Job Description Position: Pediatrician Reports To: Health Center Medical Director Position Status: Salaried, Exempt Location: North Western Avenue Client Summary: Our client is founded as a Federally Qualified Health Center with a mission to promote wellness and provide accessible, compassionate and culturally respectful health care in partnership with their patients and the communities they serve. Our client offers a unique and fulfilling opportunity to make a profound impact on underserved communities. They believe in a collaborative approach to providing health care and are committed to educating their health care professionals to ensure a better future for our community. As a healthcare provider with them, you'll be at the forefront of bridging healthcare gaps, ensuring that everyone, regardless of their socioeconomic status, has access to top-notch medical care. Your work will directly improve the lives of individuals and families who rely on our services, making healthcare more equitable and accessible. Enjoy a supportive and inclusive workplace that prioritizes your professional growth with ongoing training and development. Benefit from competitive compensation, comprehensive benefits, and a flexible work-life balance. Join a passionate, mission-driven team dedicated to providing 2 compassionate, patient-centered care. Position Summary: Provide the full scope of services which fall under providers field of training, including but not limited to diagnosis, treatment, coordination of care, preventive care and electronic medical record (EMR) maintenance, while following guidelines contained within the quality management, risk management, infection control, customer service and safety programs. Duties and Responsibilities • Practice of medicine within the scope of license, training, credentialing and in accordance with the current standards of care and quality criteria adopted by client., • See patients in the clients clinics during office hours. This is a broad-spectrum pediatric practice., • Prescribe or administer treatment, therapy, medication, vaccination, and other specialized medical care to treat or prevent illness, disease, or injury., • Order, perform and interpret tests and analyze records, reports, and examination information to diagnose patients condition., • Complete charting on an electronic medical record and required paperwork in a timely manner. Maintain confidential patient information., • Inpatient care of pediatric patients at AMITA Saints Mary and Elizabeth Medical Centers., • Participation in teaching activities with the Saints Mary and Elizabeth Family Medicine Residency Program including precepting residents at the clients Young Family Health Center and attending faculty meetings as needed., • Participate in the development/review of organizational policies and quality improvement initiatives., • Participate in provider meetings., • Promote a safety-conscious work force and maintain good housekeeping practices., • Communicate appropriately with patients, staff, and colleagues., • Other duties and responsibilities as assigned., • Bilingual Spanish/ English required. Physical Demands • Must be able to remain in a stationary position 50% of the time., • Must be able to move around the clinic site 50% of the time., • Constantly operates a computer, computer printer, copy machine, and telephone., • Occasionally positions self to maintain exertion of physical strength to move objects of 10 pounds from one level to another., • Must be able to transport from one site to another., • Must be able to cover other shifts as necessary. Benefits: • Paid time Off (PTO) Totaling 44 days per calendar year (PTO, Holidays, Float), • Quality incentive program eligibility, • Continuing Medical Education up to $3000 annually, • Health Insurance & Dental Insurance, • Short Term and Long-Term Disability Group Life Insurance and AD&D Voluntary Benefits Supplemental Life Insurance, • Flexible Spending Account (FSA), • Accident Insurance Critical Illness Insurance, • Pet Insurance, • Employee Assistance Program (EAP) Retirement Plans -- 403(b), • Loan Forgiveness & Repayment eligibility. Call Schedule: • Rotating between Pediatrician, MDs new born nursery rounding Monday to Friday. Traditionally either before or after clinic hours., • If on the schedule for Saturday new born nursery rounding would apply., • Providers are not required to attend deliveries or be present during a C section., • NO after hour/night/evening call., • NO newborn rounding on Sundays Patient Template Schedule Medical Providers are scheduled to see patients 8.5 sessions per week. Medical providers have Administration time for 1.5 sessions per week. Patients are scheduled every 15 minutes. 24 to 26 patients are scheduled in an 8 hour clinic day. Provide health care to children up to the age of 19. 2 medical assistants are assigned to each provider to ensure smooth patient care and flow. Teaching sessions for Family Medicine Residents typically 2 sessions per week only for 2nd and 3rd year residents. Providers are scheduled for one evening per week and work from 11:30am to 8pm on that day. All providers at the site cover one Saturday every four weeks working from 9am to 2pm and are scheduled another day off during the week.

Job DescriptionDescription: Why One Family Illinois? At One Family Illinois (Formerly SOS Children's Villages Illinois) we are committed to keeping brothers and sisters in foster care together by providing safe, stable, and loving homes. We do this by offering an innovative approach to traditional foster care. Our model of care provides a private, single-family home, access to a community center, and support from professionally trained Foster Parents and staff. With this, the children we serve benefit from the stability of remaining with their siblings as well as the support of neighboring One Family Illinois Foster Parents and the entire community. · Work for an impactful organization with a purpose · Corporate culture that supports diversity, equity, and inclusion · Hybrid/flexible work options to help balance work and life · PTO (paid time off in the form of personal days, sick time, vacation days, and paid company holidays · Bonus Plan for Child Welfare Specialists · Employee Referral Bonuses Employee Well-Being Benefits · Competitive Healthcare plans through BCBS for you and your dependents (eligible the first of the following month after 30 of FT employment) · Vision/Dental/Life Insurance offerings · Flexible PTO · Access to an Employee Assistance Program (EAP) · 403b Retirement Savings Plan (nonprofit version of 401K). Able to contribute immediately upon full-time employment. In addition, the organization will contribute 4% to your savings plan after 12 months of full-time employment regardless if you are contributing. · Part of the federal student loan forgiveness program · Access to financial advisors and financial education tools · Tuition reimbursement options · Opportunities for further education as well as time to attend trainings/workshops/etc. for personal/professional development The Role: Provides in-home intervention to children and their families utilizing a cognitive-behavioral, solution focused model to help families adopt positive solutions to problems through the teaching of skills and behavioral techniques accessing community resources and support. Intervention is provided to improve youth and family social, emotional, and behavioral well-being by using an accessible services delivery system that is flexible, culturally competent and responsive to the family. Family intervention is done primarily in the home, school, and community setting as needed. Responsibilities: • Responsible for intervention and treatment process for families referred for or seeking In Home Family Services., • Provides screening and assessments in order to identify family protective and risk factors, challenges, strengths, and areas to address in the service plan., • Provides services and support in conjunction of the service plan; with constant review and adjustment as needed., • Maintains expected level of direct contact with families per program requirements, and remains available to families 24/7, for crisis intervention as needed., • Maintain complete, accurate, and current service reports on families served including timely written case notes, treatment plans, family assessments and court reports as required and/or requested by DCFS, referral sources and One Family Illinois (OFI)., • Conducts audits of client files at least quarterly., • Provides training and support groups on various topics, as needed, based on community and client trends, requests from organizations, and collaboration with other programs. Topics include, but are not limited to, healthy relationships, self-esteem, bullying, financial literacy, leadership, parenting, and more., • Develops and maintains effective working relationships with community service providers and resources, such as medical staff and clinics, public welfare personnel, lawyers, therapists, law enforcement staff, school officials, neighbors, religious and youth organization representatives, etc.; utilizing referral sources as necessary., • Coordinates effectively with families and community agencies for the maximum utilization of available resources to address the service goals of the cases assigned., • Prepares and submits reports and/or recommendations to the direct supervision concerning case load status, budget requests, and changes in service plans, and any unusual incidents that occur in the operation of the program. Perform on-call duties as needed to carry out the responsibilities as required., • Communicates problems and issues within the department to the In Home Family Coordinator or Director., • Must be able to function independently and have flexibility, personal integrity, and the ability to work effectively with children and families, staff, and support agencies., • Completes all mandatory agency and job specific training., • Represents the agency in a professional manner to the public and guests., • Complies with all agency policies, state, federal, county and city laws, rules and regulations., • Bachelor’s Degree in the Behavioral Sciences or Human Services related fields, and two (2) years of experience working with children and families., • Ability to travel locally using own transportation (mileage reimbursed), and within the state or coverage area as required., • Proficient in use of Microsoft Office, including Word and Excel, and email (Outlook)., • Spanish and English-Bilingual Capability (read, write, and speak) required., • Ability to work with DCFS, courts and other social services systems., • Valid Illinois driver’s license with acceptable driving record; insured and reliable transportation., • Sensitivity to the cultural and socioeconomic characteristics of clients and staff., • Ability to relate to the Agency staff and to the public in a courteous and professional manner., • Ability to work in a team environment., • Strong communication and organizational skills., • Ability to exercise discretion and independent judgment and to handle sensitive and confidential materials., • Reliable, punctual, and able to manage multiple tasks., • Ability to work flexible hours., • Ability to pass DCFS, required criminal background check including CANTS/SACWIS and SORS. Ability to provide required DCFS Medical Report/TB test, and proof of COVID-19 vaccination., • Ability to work in an alcohol, tobacco, drug, and firearm-free environment. ONE FAMILY ILLINOIS is an equal opportunity employer. Employment, assignment, and promotion practices are carried out in accordance with all applicable laws, rules, regulations and orders without regard to race, religion, color, national origin, physical handicap, social handicap, sex, age, or ancestry.

Job Description ChicagoCAC employees are expected to perform their job duties and act in a manner consistent with the Core Values of the organization. Responsibility Summary The Advocacy Supervisor provides advocacy, crisis intervention, and short-term case management services to child victims of sexual abuse and their families who are referred to the Chicago Children’s Advocacy Center. The supervisor is also responsible for supervision of a team of Family Advocates. This includes ensuring appropriate and well-coordinated care of all children and families served by the team. The Advocacy Supervisor ensures that his/her staff fully engage with families, implement all appropriate interventions in line with organization policy, and incorporate the value of culturally competent practice at all levels of service. DEI&AB Culture Commitment: The Advocacy Supervisor is responsible for creating an inclusive environment that demonstrates equity, inclusion, accessibility, and belonging to our clients, ChicagoCAC employees, and partners. The position also assists in ChicagoCAC’s Diversity, Equity, Inclusion, Accessibility and Belonging (DEIAB) initiatives. Primary Responsibilities: Advocacy Services • Review case prior to family arriving at the center to identify any concerns or needs that the family may have prior to arrival and coordinate/communicate with Multidisciplinary Team (MDT) and other CAC program areas to ensure that the families’ needs are met during the visit to the center., • Review the case prior to family arriving to determine any specific case issues that may need to be addressed with the family and/or the MDT, and advocacy level., • Greet child and family upon arrival at the ChicagoCAC and help prepare them for the forensic interview and investigation by explaining the process, showing them the interview room, explaining their rights, and providing information regarding the MDT members and any other steps involved with explaining the process. Complete the Family Screening Tool with the non-offending caregiver that includes a social needs screening of the family and child and a mental health screening of the child and non-offending caregiver., • As needed (when a child or a non-offending caregiver present with a significant safety concern), with the supervision of the Director of Advocacy and Forensic Interviewing, complete a Crisis Assessment and a corresponding Safety Plan with the non-offending caregiver and the child., • Provide information to the non-offending caregiver regarding trauma and the impact of trauma on children and families., • Provide information to the non-offending caregiver regarding counseling and the benefits of counseling for children who have experienced sexual abuse and other forms of trauma., • Assess the non-offending caregiver’s willingness and readiness to participate in and/or ensure his or her child participates in mental health services. Document the information regarding engagement on the Family Screening Tool., • Engage with the non-offending caregiver, answer any questions associated with the investigation and/or services available and the effects of trauma and provide support and guidance during the investigation., • Provide linkage for the family to mental health services through non-PATHH referrals or by facilitating the child’s placement on the centralized wait list., • Serve as families’ liaison and representative to the multidisciplinary investigating team including during the families’ visit to the center in MDT meetings and after the visit., • Assess families for needs and make referrals for families to appropriate social service organizations located in families’ communities., • Provide information to the families regarding the Illinois Attorney General’s Violent Crime Victims Compensation Program., • Follow up with families after they visit the center to facilitate referrals, answer questions, convey information, and provide on-going case management during child sexual abuse investigations., • Remain in regular and consistent contact with the family during child sexual abuse investigations, including home visits if necessary., • Attend and participate in regularly scheduled team meetings, case reviews and case staff1ings., • Attend and participate in staff development trainings., • Actively participate in on-going Advocacy Program development., • In addition to working with children, Advocates may at times offer services to adults with disabilities who receive services from the center., • Bilingual Staff – Provide translation as requested for partner agencies except for translation of legal documents such as safety plans and written statements. Supervisory Duties • Supervise a team of Family Advocates including hiring, training, supervision, and performance evaluations., • Meet regularly with supervisees for individual supervision and professional development., • Triage cases with Family Advocates for all cases that have safety concerns. Triage cases with the Family Advocates before the families leave the center., • Interact with and problem-solve case dynamics with the multidisciplinary team., • Assist the Director of Advocacy and Forensic Interviewing in managing the advocacy schedule and case assignments., • Actively participate MDT leadership meetings., • Perform other tasks and responsibilities as directed by the Director of Advocacy and Forensic Interviewing and Chief Program Officer of Advocacy and Investigation., • Act on behalf of the Chief Program Officer of Advocacy and Investigative Services as needed and as requested., • Be consistently responsive to staff at all times during business hours and provide up to 32 weeks of after-hours/weekend on-call coverage for the department. Discretion The Advocacy Supervisor has a mid-level range of discretion and independent decision-making. Supervisory Responsibilities The Advocacy Supervisor is responsible for direct supervision of a team of Family Advocates. Supervisory staff are expected to participate either as a volunteer or paid attendee at organization fundraisers (including but not limited to: Luminary Award Dinner, Brew & ‘Que, Night of Heroes, etc.) Supervisory staff are also expected to participate in ChicagoCAC sponsored client/staff/community events (including but not limited to: Child Abuse Prevention Month Activities, Back to School Backpack Drive, Kid’s Holiday Party, Spirit Squad Events, etc.) It is expected that our supervisory staff participate in as many of these events as possible. Relationships The Advocacy Supervisor works closely with the Director of Advocacy and Forensic Interviewing, Chief Program Officer of Advocacy and Investigative Services, the Family Hope Center team and MDT leadership. Qualifications Minimum education requirements of a Master’s Degree in Social Work, Psychology, Counseling or related field. Must be license eligible, LCSW or LCPC licensure preferred. At least three years of experience in the field of working with sexually abused children. At least three years of supervisory experience preferred. Fluent bi-lingual Spanish and English speaking preferred; bi-cultural staff is strongly preferred. Strong team building, problem solving, organizational, written, and oral communication skills are necessary. Demonstrated awareness of multiple cultures and the cultural impact of the delivery of service a must. Familiarity with social services in the Chicago-land area and the dynamics of child sexual abuse a plus. In addition to making a significant impact on children’s and families’ lives, ChicagoCAC offers amazing benefits for our staff, which include: • BCBS HMO and PPO healthcare coverage options with an opportunity to add family members to plans., • Free life insurance at 2x your salary up to a maximum of $200,000., • Additional pay of 10% of your salary up to $7,500 per year (available after 6 months of employment) to use towards a menu of benefits such as: additional health benefits, dental, vision, long-term disability short-term disability, 403b plan, a Roth option, legal coverage, dependent care, flexible spending, and taxable spending., • Taxable spending may be used for health club membership, fitness activities, tuition reimbursement, student loan repayment, among other options., • Paid Time Off (“PTO”): PTO starts accruing the first day of employment and accrues at a rate of 35 days in a 12-month period., • PTO days are used for all days off, including holidays and sick time so you have maximum flexibility in the use of your PTO., • Timing of vacations may be dependent on client needs, as that’s our first priority., • PTO goes up to 40 days after 5 years., • Additional PTO for FMLA-related reasons up to 20 days., • A remote work policy that provides flexibility in work hours so long as operational needs are met., • Regular expert training on evidence-based therapy modalities, which includes being able to earn Continuing Education Units., • A casual dress code., • Enjoy afternoon milk and cookies every Friday! If you share our passion for providing hope and healing to children and families who have experienced abuse and trauma, and possess the qualifications we’re looking for, please submit an application! ChicagoCAC’s Compensation Philosophy: We believe in fair compensation for your work. Our salary scale is comparable to salaries you would find in Chicago, IL. We believe our compensation program is designed to support, reinforce, and align our values, business strategy, and operational & financial needs with a goal of growth and profitability. Commitment to Diversity, Equity, and Inclusion: ChicagoCAC is an Equal Opportunity Employer: BIPOC, persons with disabilities, and LGBTQIA+ people are strongly encouraged to apply. We are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. If you need assistance or an accommodation due to a disability, you may contact our People & Culture Department at (312) 492-3700. Salary commensurate with experience.

Job Description PART-TIME PATIENT CARE COORDINATOR Our friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate in-bound scheduling, check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and eligibility/schedule review to ensure a smooth flow for our providers’ schedules. This role requires availability Mondays 11AM-5PM in Skokie, Tuesdays 8AM-4PM in Skokie/Lakeview, and Thursdays 8AM-4PM Lakeview. The schedule and travel locations are subject to change. This role will report to the Scheduling Lead. PRIMARY RESPONSIBILITIES • Register and schedule patients for a range of ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative appointments., • Ensure appropriate and accurate data entry of patient information, • Ensure insurance verification accuracy through EMR system and/or directly with the patients' insurance, • Ensure copies of insurance, photo ID, outside medical records, and any required referrals are entered into the EMR system, • Courteously collect outstanding balances and copayments in advance of patient appointments, • Promptly respond to patient and provider inquiries via telephone, web, SMS, and EHR systems, • Provide knowledgeable responses to patients, patient family members, providers and Chicago ENT team members in a courteous and professional manner, • Assist with group administrative tasks including, • Sorting faxes, • Verifying virtually scheduled appointments via ZocDoc, Healow, and PerfectServe, • Monitoring tasks assigned internally to “User, Scheduler” and “User, Front Desk” as assigned by the Scheduling Lead, • Responding to voicemail messages and Glacial inquiries, • Reviewing provider schedules for accuracy and rescheduling as needed, • Registering patients referred to the practice, • Patient care coordination including outreach to patients, primary care providers, and/or other specialist offices, • Travel may be required to any of Chicago ENT/Chicago Sleep or its affiliated sites, • High school diploma or equivalent required, • Ability to work within an EMR database and navigate through a Windows environment required, • Bilingual in English and Spanish (speaking, writing, and comprehension), • 1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist This position has no supervisory responsibility. CERTIFICATES, LICENSES, REGISTRATIONS All employees are required to provide proof of vaccination or exemption. ENT is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.

Job DescriptionOphthalmic Technician We are currently seeking an Ophthalmic technician to join our team full time Monday through Friday clinics (no weekends). We are dedicated to excellence in patient care and serving our community. The ideal candidate can demonstrate an understanding of essential Ophthalmic Technician competencies and apply them in a fast-paced environment. ABOUT THE ROLE Your role will involve performing preliminary exams including patient histories, visual acuity, lensometry, refractometry, pupil evaluation, EOMs, confrontational fields, angle assessment, applanation tonometry, I-care and pachymetry. You should become skilled at performing diagnostic testing such as OCT, HVF, Topography, and A-scan, IOL master and Immersion. The Ophthalmic Technician will report to the Practice manager. In this role, you will assist where needed in the clinic with an emphasis on teamwork and productivity. Our technicians’ duties may rotate and very during the week. Daily assignments may be call center triage, ophthalmic testing, scribing, and/or patient work ups, based on the needs of the practice. ESSENTIAL SKILLS AND ABILITIES • Strong interpersonal skills, attention to detail, and the ability to multitask, • Excellent verbal and written communication, • Professionalism and a positive attitude, • Basic typing skills and the ability to become proficient in office EHRRESPONSIBILITIES, • Preform preliminary exams including patient histories, visual acuity, lensometry, refractometry, pupil evaluation, EOMs, confrontational fields, angle assessment,, • I-care, and applanation tonometry., • Administers topical ophthalmic or oral medications as directed by physicians., • Ability to perform diagnostic testing such as OCT, HVF, Topography, A-Scan IOL master and immersion., • Familiar with ocular medications, terminology, and ocular diseases., • Documents complete and accurate chart notes, • Instruct patients about medications, tests, and procedures., • Administers prescriptions refills as directed by the doctor and responds to medication requests from pharmacies., • Knowledge of patient flow, • Knowledge of instruments routinely used in office, • Assists with in-office procedures including informed consent., • Responsible for care, maintenance, stocking, and set up of exam rooms., • Ability to be cross-functional to assist the patient and the doctor in what is necessary for the best possible care., • Maintains privacy and confidentiality. Requirements: · Highschool diploma or equivalent· 1-2 Years of experience in ophthalmology practice· EHR experience· Basic computer skills Preferred but not required: Nextgen EHR experience Bilingual Certification through JCAHPO

Job DescriptionDescription: Job Title: IWC Case Manager Department: Community Engagement and Supportive Services/Illinois Welcoming Center Reports to: IWC Program’s Associate Director Job Type: Full Time, Salary, Non-Exempt Job Location: Multiple Salary Range: $40,000-$45,000 Rincon - Building Spaces, Restoring Communities- Who we are: What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. Position Description – What the Role Entails: The Case Manager will identify individuals in the community who would benefit from education or services offered by the Illinois Welcoming Center (IWC). The case manager will function as a conduit to engage, educate, and promote the IWC program to community members and stakeholders. Company Culture - Do Our Values Speak to You? At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: • Dedication- Embodying effective and transparent leadership and quality client care., • Education – Preventative programming and clinical services based on industry standards, competence and outreach., • Accountability – Consistent service delivery, measurable success, and sensible financial management., • Advocacy – Empowerment, reduction of treatment stigma, and relationship building with partners. Areas of Accountability - What you will be doing: • Provide comprehensive and culturally sensitive case management services to all clients, including intake assessment, benefit assessment, financial goal setting, educational goal setting, money management, and financial literacy training, to name a few., • Be a community ambassador for the program participating in community events, schools, meetings, church gatherings., • Document accurately, neatly, and consistently every and any contact with or on behalf of a participant in the participant’s designated file, as required by funding source., • Work in conjunction with agency staff to ensure that appropriate referrals are made and follow-up services are provided as needed., • Connect families with needed and available community resources. Follow up and document with referrals agencies to ensure the use/success of the referral., • Weekly case plan development, progress monitoring, advocacy, and referrals., • Provide linkages for clients to community-based services as needed; stay abreast of staff changes and referral procedures at partner agencies., • Participate in staff meetings, staff training, and other duties as assigned by the program supervisor., • Assess and provide urgent care services, items and resources to IWC clients., • Become familiarized with internal and external reporting and case-management programs and procedures., • Health insurance, • Dental & Vision insurance, • Life insurance, • Short- and Long-Term Disability Insurance, • 403(b) Retirement Plan, • Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable., • Employee Assistance Program, • Professional Development Opportunities, • Employment may qualify for the Public Service Loan Forgiveness Program (PSLF), • Physical Demands: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees are responsible for informing supervisors of any invisible disability or medical restriction that limits physical capability., • Monday to Friday, • 8-hour shift, • Excellent communication and interpersonal skills (verbal, written)., • Case Management and Outreach experience., • Be flexible for potential second and/or third shifts as needed., • Highly organized and detail oriented., • Learn technology quickly., • Ability to engage in many projects at once., • Ability to juggle multiple tasks, set priorities and follow-through on daily tasks in a timely fashion., • Ability to handle confidential information professionally and appropriately., • Fast, accurate analysis and reporting., • High School Diploma or GED; enrolled in an Associates/Bachelor’s program., • At least 1 year of previous case management experience is preferred., • Knowledge and understanding of the local community and its stakeholders., • Bilingual Spanish/English and Bicultural applicants strongly preferred., • Ability to work effectively with peers, individual participants, and groups., • Desire to learn new skills., • Knowledge of community and social service agencies., • Ability to maintain accurate records and necessary paperwork, as well as data entry – Currently Sales Force and Internal Trackers.

Job Description We are seeking a full-time Advanced Practice Provider (APN/PA) or MD for the role of Health Center Medical Director (HCMD). Family medicine providers preferred. Bilingual (English/Spanish or English/Polish) a plus. Why Join Us: • Serve underserved communities as part of a mission-driven team., • Flexible work schedule with competitive pay and benefits., • Opportunities for professional growth and CME ($3,000 + 5 days/year)., • 39 days of paid time off (PTO) annually., • Provide patient care and lead a collaborative healthcare team., • Manage both acute and chronic conditions., • Health, dental, and vision insurance., • Retirement plans (403b/401k match)., • Loan repayment options available (HRSA programs). About Us: HealthPlus Staffing is National Leader in the Healthcare Staffing Industry. We partner up with top facilities nationwide with the focus of finding them highly qualified candidates. Our Promise: • We will put you in front of the decision makers., • We will provide feedback on your application., • We will work on your behalf to obtain as much info as you need to make a well-informed decision. If interested in this position, please submit an application or call us at 561-291-7787 to speak with one of our highly experienced consultants. We look forward to finding your next position! The HealthPlus Team.

Job DescriptionDescription: OB GYN Physician You will love working within our culture and diverse team of medical providers at Chicago Family Health Center. We welcome you to join our multi-disciplinary team of providers as an OB/GYN specialist at Chicago Family Health Centers. Participate in a full spectrum practice where our OB/GYNs function as specialists, not just primary care physicians. Responsibilities: • Provide direct patient care as a physician in the office, hospital, or other such locations within the community as assigned. Includes at least one evening (until 8 pm) weekly,1 Saturday (9 am - 1 pm) every 3-4 weeks, and 1 overnight call for Trinity Hospital, • Act as consultant for referrals from other staff regarding patients within the specialty., • Participate regularly in the 24-hour on-call rotation for telephone calls from patients., • Participate in the rotation for inpatient hospital coverage, unless utilizing the hospitalist service for care of CFHC inpatients or otherwise arranged. Chicago Family Health Centers offers benefits to all its full-time employees: BCBS Medical PPO Plans| BCBS Dental |VSP Vision| 401k (match) | Tuition Reimbursement up to $1,500 per year|11 Paid Holidays and 20 Days of Paid Time Off | 10 sick days | 5 days of CME and CME allowance of $2,000 | HRSA NHSC Loan Repayment Options Requirements: Education and Experience • M.D. Degree, or D.O. degree from accredited school of allopathic or osteopathic medicine required, • Board-certified or Board-eligible in OB/GYN, • Current and valid Illinois license as a physician and surgeon, • Current and valid DEA and IL Controlled Substance, • Eligible for, or maintenance of, hospital privileges at affiliated hospitals, • Bilingual ability may or may not be required based on individual department needs. Knowledge/Skills/Abilities • Demonstrated ability to collaborate effectively in a team setting., • Ability to maintain effective and professional relationships with patients and other members of the care team., • Comfort working in a medical setting as part of a multi-disciplinary team., • Ability to observe, assess, and record symptoms, reactions, and progress, • Knowledge of legal and ethical standards for the delivery of medical care, • Knowledge of relevant drugs and non-pharmaceutical patient care aids and ability to prescribe dosages and instruct patients in correct usage, • Knowledge of related accreditation and certification requirements, • Knowledge of current principles, methods and procedures for the delivery of medical evaluation, diagnosis and treatment in area of expertise, • Experience in working with a diverse population base preferred., • Ability to appropriately handle confrontation and conflict., • Ability to work independently and to seek consultation as necessary., • Ability to follow organization and departmental processes and procedures., • Ability to work in a high stress/fast paced/high work volume environment.

Job DescriptionDescription: The Role: The Child Advocate Specialist will serve as a dedicated support for children and youth placed in the Safe Haven Emergency Foster Care Program at One Family Illinois (OFI). This role ensures that each child’s voice is heard, and their physical, emotional, educational, and legal needs are met. The Specialist will collaborate with case managers, foster parents, behavioral health staff, and external partners to ensure timely and trauma-informed services are delivered. Responsibilities: • Collaborate with DCFS caseworkers to assess and address the individual needs of youth in care., • Partner with DCFS caseworkers to ensure timely, coordinated services that meet the comprehensive needs of children in care., • Engage with DCFS caseworkers to develop and implement care plans that support the safety, stability, and well-being of youth., • Collaborate with DCFS caseworkers to assess and address the individual needs of youth in care, including health, behavioral health, educational, and enrichment services., • Support the coordination and follow-up of referrals to internal and external providers., • Participate in Child and Family Team meetings, court hearings, and Administrative Case Reviews (ACRs) to advocate for youth-centered decisions., • Help identify and address gaps or delays in service delivery., • Establishes and maintains an environment that promotes integrity and accountability; innovation and collaboration; and a commitment to providing the highest quality of care possible., • Maintain timely, accurate, and confidential documentation in SACWIS, AirTable, and the agency’s internal systems., • Track advocacy efforts and service outcomes to inform program improvements and compliance reporting., • Support incident response and documentation as needed., • Remain knowledgeable of DCFS rules and youth rights under the Foster Youth Bill of Rights., • Participate in required training, including trauma-informed care, emergency response, and mandated reporting., • Support caregiver orientation and staff training related to youth advocacy and protective factors., • Collaborate with the agency's behavioral health, education, and housing teams to ensure holistic care coordination., • Performs on-call and all other duties as needed and assigned. Requirements: Qualifications: • Bachelor’s Degree in human services plus experience working in the social service field., • Ability to pass DCFS, required criminal background check including CANTS/SACWIS and SORS. Ability to provide required DCFS Medical Report/TB test, and proof of COVID-19 vaccination., • Working knowledge of DCFS policy and procedures and the ability to navigate between government and private agency practices., • Knowledge and understanding of program management; experience in project completion., • Experience with group work and general skills training and counseling., • Ability to read/write and speak English. Bilingual in English and Spanish preferred. Strong verbal, written, and presentation communication skills., • Ability to network, interact, and work effectively with high profile individuals in their capacity as donors, funders, board members, and volunteers., • Ability and willingness to travel locally using own transportation to client’s homes, agency locations, and other locations as needed., • Valid Illinois driver’s license with acceptable driving record, insured and reliable transportation., • Ability to relate to others in a sensitive, professional, and courteous manner., • Flexible in scheduling, with ability to work evenings or weekends as needed., • Ability to meet DCFS requirements as they relate to employment in Child Welfare Agency and Family Advocacy Center, including criminal background check, • Sensitivity to the cultural and socioeconomic characteristics of clients, community, and staff., • Ability to work in an alcohol, tobacco, drug, and firearm-free environment., • Ability to exercise discretion and independent judgement and to handle sensitive and confidential materials. ONE FAMILY ILLINOIS is an equal opportunity employer. Employment, assignment, and promotion practices are carried out in accordance with all applicable laws, rules, regulations and orders without regard to race, religion, color, national origin, physical handicap, social handicap, sex, age, or ancestry.

Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Free uniforms, • Health insurance Ready to Turn Your Customer Service and Sales Skills into a Long-Term Career? We're looking for a high-energy, people-first Assistant Manager to join our auto repair team. If you love helping people, enjoy solving problems, and are great on the phone, this is your chance to step into a leadership role with serious career growth potential - no auto repair experience required. This is more than a job - it's a launchpad into a career in the fast-paced automotive service industry. We'll teach you everything you need to know about auto repair sales and operations - what we need from you is outstanding communication skills, a sharp sales mindset, and the confidence to lead from the front. What You'll Do • Be the first point of contact for our customers, often over the phone - delivering a helpful, professional, and upbeat experience every time., • Guide customers through our services and build trust by clearly explaining their options., • Drive sales by identifying customer needs and recommending the right solutions., • Support the Store Manager in day-to-day operations, from staff supervision to workflow coordination., • Step in as acting manager when needed and take ownership of the customer experience., • Help build a culture of excellence, respect, and teamwork. What We're Looking For • Proven experience in customer service and/or sales - retail, hospitality, call center, or similar is great., • Strong phone communication skills - you're comfortable, persuasive, and personable on the line., • Natural ability to build rapport, listen actively, and close the sale., • Positive energy, reliability, and a team-first attitude., • Eagerness to learn about auto repair services and grow into a management or sales leadership role. Why Join Us? • Career path clarity: This is a stepping-stone toward Store Manager, Sales Director, or even Operations leadership., • Training built in: We provide hands-on training in sales strategy, team leadership, and automotive knowledge., • Dynamic work environment: Every day is different - and every customer is a chance to make a difference. Bonus (but not required): • Experience in the automotive, service, or repair industry, • Bilingual or multilingual skills, • Prior experience in managing people or shift leadership Apply Now If you're ready to grow your career in a company that invests in its people, we want to hear from you.

Job Description Job Position: Bilingual Customer Service Representative Location: Chicago, IL 60601 - Offers ability to work from home Pay Rate: $17.00/hr Shift: 8am - 5pm CST (set schedule) Quarterly Bonuses available (must meet eligibility requirements) JOB RESPONSIBILITIES: * Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. * Track and document all inquiries using the applicable systems. * Complete associated tasks according to the established guidelines. * Track and document all inquiries using the applicable systems. * Meet Quality Assurance (QA) and other key performance metrics. * Facilitate the fulfillment of caller requests for materials via mail, email, or download. * Transfer/refer consumers to appropriate entities according to the established guidelines. * Escalate calls or issues to the appropriate designated staff for resolution as needed. * Facilitate translation services for non-English speaking callers according to procedures. * Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. Skills/Experience: * 0-2 years of experience working in a call center or similar customer service experience preferred. * Working knowledge of computers. * Written and verbal communication skills. * Bilingual: Fluent in both English and Spanish (required). * Education required: High School Diploma, GED or equivalent certification. AltaStaff is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants for employment without regard to age, race, color, creed, religion, sex, marital status, national origin, ancestry, citizenship, disability, veteran status, sexual orientation, or any other protected status, in accordance with applicable federal, state, and local laws #INDLP

Job Description Job Title: Bilingual Customer Service Representative (English/Spanish) Location: Chicago, IL 60631 (near O’Hare Airport) FULLY ONSITE Industry: Insurance Pay Rate: $26.00 per hour Job Type: Temporary-to-Hire Schedule: M-F 40 hours a week FULLY ONSITE Job Summary: Our client in the insurance industry is seeking a Bilingual Customer Service Representative (English/Spanish) to join their team in Chicago (60631). As the first point of contact for policyholders, you will play a vital role in delivering an exceptional customer experience. This includes handling inquiries, resolving service and claims issues, and promoting policy retention. The ideal candidate is professional, friendly, and well-versed in insurance products and systems. Key Responsibilities: * Handle inbound and outbound calls from policyholders, agents, and designated customers (e.g., Worksite, Chubb Workplace, Individual Policyholders). * Promote policy retention by clearly communicating the value and benefits of the company’s insurance products. * Assist customers with billing, payments, policy administration, and claims intake. * Work to retain customers who express interest in canceling coverage by resolving concerns and providing informed solutions. * Accurately collect and input customer data across multiple internal systems. * Consistently meet or exceed departmental KPIs, including quality, call handling time, and customer satisfaction. * Provide clear instructions and set accurate expectations for policyholders. * Support additional call types (e.g., claims, billing, agent support) as needed. * Demonstrate strong alignment with the company’s values and commitment to continuous improvement. * Must be available to work various shifts between 7:30 a.m. – 6:00 p.m. Central Time. Required Skills: * Fluent in English and Spanish (spoken and written). * Excellent verbal and written communication skills. * Strong problem-solving and critical thinking skills. * Ability to assess customer needs and recommend appropriate solutions. * Collaborative and adaptable in a fast-paced call center environment. Education and Experience: * High school diploma or equivalent required; Bachelor’s degree preferred. * At least 1 year of experience in a contact center or high-volume customer service setting. * Prior experience with customer retention is strongly preferred. Company DescriptionThe Jacobson Group is the leading provider of insurance talent. For more than 50 years, we have been connecting insurance organizations with professionals from the board room to the back room on both a permanent and temporary basis. We offer a variety of solutions including executive search, professional recruiting, temporary staffing, subject matter experts, and onsite and work-at-home operations support. Regardless of the need or situation, Jacobson is the insurance talent solution.The Jacobson Group is the leading provider of insurance talent. For more than 50 years, we have been connecting insurance organizations with professionals from the board room to the back room on both a permanent and temporary basis. We offer a variety of solutions including executive search, professional recruiting, temporary staffing, subject matter experts, and onsite and work-at-home operations support. Regardless of the need or situation, Jacobson is the insurance talent solution.

Job DescriptionWe are looking for a dedicated and empathetic Customer Service Representative to join our team on a long-term contract basis. Based in Chicago, Illinois, this position involves providing exceptional support to members and ensuring their inquiries are resolved efficiently. As part of a non-profit organization, you will play a vital role in delivering service excellence while utilizing your expertise in call center operations. Responsibilities: • Respond to inbound calls with professionalism and empathy, addressing member inquiries effectively., • Accurately document call details and input data into the system using web-based tools., • Provide members with clear information regarding policies, procedures, and next steps., • Offer guidance on best practices and required documentation to support member needs., • Utilize software such as SharePoint and Microsoft Office Suite to manage and organize member data., • Collaborate with team members to ensure seamless communication and resolution of member issues., • Maintain high standards of attendance, professionalism, and attention to detail., • Adhere to organizational policies and procedures while delivering exceptional customer service., • Complete all onboarding requirements as part of the hiring process., • Perform other duties as assigned to support the team and organization., • Spanish Bilingual Skillset REQUIRED - Minimum of 3 years of experience in a call center or corporate customer service setting., • Proficiency in using SharePoint, web-based member databases, and Microsoft Office Suite., • Strong communication skills, including the ability to interact with members in a detail-oriented and empathetic manner., • Demonstrated ability to handle data entry tasks with accuracy and efficiency., • Knowledge of union contracts and related processes is a plus., • High level of attention to detail and commitment to delivering quality service., • Availability to work Monday through Friday during standard business hours.

Job Description Job Hours of operation 7:30am-8:00pm central time Job Schedule-Some Saturday hours may be required. Job Schedule-five days on site. TEMP TO PERM bilingual is a plus but not required Job Hours-40 hours Interview process- 1 Interview - Onsite/WEBEX A top tier insurance company is seeking a Producer Service Representative to join our fast-paced high energy growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working talented professionals! JOB SUMMARY The Producer Service Center Representative is responsible for addressing escalated customer service concerns inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative he/she is responsible for creating a positive customer experience through professionalism amicability and knowledge of the company products and systems. RESPONSIBILITIES • Demonstrate consistent good quality and performance results., • Provide consistent service that is customer focused and professional., • Supporting Field Sales agents with insurance product information, • Assist with basic technical troubleshooting, • Be able confident and capable to handle all new business underwriting claim and compensation situations., • Learn soft skills while communicating with customers, • Focus on customers' needs and develops a customer centric approach in servicing customers needs., • Consistently meets or exceeds expectations for departmental standards related to quality average handle time auxiliary time after call work customer satisfaction and other KPIs., • Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives supports process improvements and provides feedback to leadership., • Learn all policy product lines all procedures for the core and worksite calls., • Provides support for business partners as needed., • Represents the company tenants: Personal Connection Empathy Problem-Solving and Ownership. SKILLS • Ability to effectively communicate and build strong partnerships with newer employees., • Basic computer skills and knowledge of database software., • Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise., • Demonstrated attention to detail organizational skills and time management skills., • Ability to work a flexible schedule to meet the needs of the business and performance requirements., • Friendly and professional demeanor., • Excellent communication and interpersonal skills., • Ability to remain calm in stressful situations., • Supplemental insurance knowledge and licensing is a plus.

Chicago, IL • Full Time, • Hours: Monday - Friday Days, • Employed, • New Graduates, • Average Patients seen: 2.7/hour, • Call Schedule: One call a week and rotating weekends, • Loan Repayment, • Compensation: $217,200 - $271,500 based on experience, • Benefits: - Eligibility for loan repayment through NHSC- Up to $15,000 annual bonus for meeting quality goals- 401k with match up to 4% - 26 days PTO- 10 Paid Holidays- Time Off to Vote: Up to 2 hours unpaid.- Jury Duty: Paid up to five days per year.- Bereavement: 5 paid days for first-degree relatives, 3 days for second-degree relatives, and 1 day for other relatives.- Health Insurance: BCBSIL PPO- Dental Insurance- Vision Insurance- Long-Term Disability: no cost to employee- Short-Term Disability: no cost to employee- CME/CEU: 5 days plus $2,000- Licenses: State medical license, DEA registration- Eligibility for VISA Waiver programs- Subscription to Up-to-Date: Once per year.- Malpractice Insurance: FTCA Coverage, • Additional Info: Join a community health center providing high-quality bilingual primary care, behavioral health, and wellness services to Chicago's Southwest Side.Responsibilities:- Practices evidence-based, cost-effective primary care in a team-based model.- Makes appropriate diagnoses and prescribes appropriate prescriptions and referralsQualifications:- Board Certified or Board Eligible in Obstetrics & Gynecology- Bilingual English/Spanish, preferred- Current IL State License, Controlled Substance License, and DEA Registration

Job Description Hybrid Temp to Hire F/T Insurance, Claims, or Benefits Member Service Reps Needed in Chicago Near Chinatown $18-21/hr Our client, a busy and growing Non-For-Profit Health & Welfare Fund Union located in the city of Chicago near Chinatown has staffing needs for some experienced temp-to-hire full-time Insurance, Claims, or Benefits Member Services Representatives. • You must be available to start group training on Tuesday, August 26th, 2025, in Chicago Monday-Friday (9:00am to 5:00pm)., • Attendance & tardiness issues will not be tolerated by our client, and they monitor both very closely. (Do not apply if personal issues will prevent you from meeting this requirement), • You will be working a hybrid work schedule with 2 days in the office and 3 days from home between the hours of Monday-Friday (9:00am to 5:00pm) for a total of 37.5 hours paid hours per week., • You will be responsible for answering about 50 incoming calls per day from members, providers, vendors, and medical partners and assisting them with determining eligibility, enrolling eligible members into plans, providing members with their claim statuses, performing accurate data entry, providing members with medical, hospital, prescription, and dental benefit information., • A High School Diploma is required., • If you have a College Degree completed a copy of your diploma must be provided to the Hiring Manager., • You must have at least 2+ years of recent insurance, benefits, or claims customer service work experience, preferably working within a call center environment., • Excellent customer service skills along with a professional telephone etiquette., • Effective problem resolution skills., • You must be well-organized, detail-oriented, and be able to multi-task., • Recent Basys Software experience is a plus as is being bilingual in Spanish., • Attendance and tardiness issues reflect attitude for this client and will not be tolerated.

Job Description Were hiring Bilingual (Spanish/English) Insurance Call Center Representatives to join our team. In this role, youll handle inbound and outbound calls, assist customers with insurance quotes, policy changes, and billing questions, and sell and cross sell multiple products including auto, home, renters, life, and business insurance. Unlike most 95 jobs, you can earn significantly more thanks to our commission structure and bonus opportunities. We provide leads, full training, and the ability to sell multiple products to each client, giving you more ways to increase your income. We also offer clear growth opportunities within the company, so your career can grow along with your earnings. No insurance experience? No problem, well train you and help you get licensed. Youll earn an hourly base of $17 plus commission and bonuses, with top performers averaging $25$35+ per hour. Benefits Hourly Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Life Insurance Parental Leave Hands on Training Tuition Reimbursement Mon-Fri Schedule Career Growth Opportunities Responsibilities Answer and make calls to assist customers in English and Spanish Provide quotes, process policy changes, and resolve billing inquiries Sell and cross sell auto, home, renters, life, and commercial insurance Follow up on leads provided by the company and close sales Document all client interactions in our CRM system Meet and exceed monthly sales and service goals Requirements Bilingual Spanish/English required Excellent phone communication and listening skills Call center, customer service, or sales experience preferred (not required) Ability to learn quickly and follow proven sales processes Property & Casualty license a plus, we offer paid licensing support Base pay $17/hr plus commission and bonuses, top performers average $25$35+/hr Earn more than most traditional 95 jobs thanks to commissions and bonuses Paid training, licensing support, and leads provided Ability to sell multiple products to maximize income potential Career growth in a recession resistant industry Supportive, team focused environment

Job Description Harris & Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We’re looking for friendly, professional, and motivated Collections Representatives to join our Government team. If you’re looking for a company that embraces the principles of respect, compassion and trust, please apply with us today! Collections Representative The Collections Representative will negotiate with customers to arrive at the best resolution for our clients and the company by using compassion, empathy, and respect. Location: Must reside a commutable distance from our office on 111 W. Jackson Blvd in Downtown Chicago. Salary: $18.50/hour with an uncapped commission structure. Additional Compensation and Benefits: At Harris & Harris, we truly care about each employee’s health, wellness, financial stability, and education. We are proud to offer the following benefits: • Competitive Medical, Dental, and Vision insurance from premium providers, • Paid Time Off (PTO) and Wellness Days, • 401K with company matching (available after 6 months of employment) – 100% company match up to 3% of included compensation, 50% company match of the next 2% of included compensation with 100% vesting upon eligibility., • Company paid Basic Life Insurance, Long Term Disability Insurance, Employee Assistance Program (EAP), and Travel Assistance., • Tuition Reimbursement after 1 year of employment, • Use manual and automated dialing to contact delinquent account holders from across the country by telephone (averaging about 200 outbound calls a day), • Request for payment of the outstanding balance in full or create alternative payment plans for the delinquent account holder if they cannot pay the outstanding balance in full, • Process payments using check by phone, credit/debit cards, Western Union, or offer the customer the ability to mail in payments, • Follow up with account holders on their established payment plans and recommend what further action should be taken for account holders who default on their payment plans Must Have: • Must have 2 to 3 years of experience in a high volume, call center environment, • Basic skills and familiarity with navigating multiple computer systems, and Microsoft Excel, Outlook, and Word, • At least 1 year of previous collections experience, • Familiarity with the CFPB, TCPA, FDCPA, and HIPAA preferred – but we will teach you, • Experience with CUBS (Columbia Ultimate Business Systems) is a plus!, • Military experience is always a plus, and we encourage veterans to apply! Harris & Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Since 1968, we have been trusted partners of some of the country’s largest healthcare, utility, and government entities. Our clients benefit from our having more than 50 years in the business. The family business Samuel Harris started more than five decades ago is now a firm comprised of more than 500 hundred employees including our Collections and Customer Care professionals. Our teams employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service. We take pride in knowing what it takes to turn a call from "average" to "excellent" and are proud to continue our strong history of delighting clients and customers thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories. They are the lifeblood of what we do and who we are. At Harris & Harris, we’re proud to be an organization where everyone is welcome and can feel free to be their authentic selves at work. We’re passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where our employees feel valued. We are also an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School. At Harris & Harris, everyone is important, and we believe that one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you! Harris & Harris is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws

Job Description Join our team as a Bilingual (Spanish/English) Customer Service Insurance Representative and start a stable, high-demand career in the insurance industry. Youll provide customer support, process policy changes, answer questions, and sell or cross-sell insurance products including auto insurance, home insurance, renters insurance, life insurance, and commercial/business insurance. This position offers hourly base pay plus commission and bonuses, giving you the opportunity to earn more for your performance. If you have strong customer service skills, enjoy helping people, and want a career with growth potential, we provide paid training and support to help you succeed in the insurance sales and service field. Benefits Annual Base Salary + Commission + Bonus Opportunities Life Insurance Parental Leave Hands on Training Tuition Reimbursement Mon-Fri Schedule Career Growth Opportunities Responsibilities Provide insurance customer service in English and Spanish (bilingual required) Assist clients with policy information, billing questions, and account updates Cross-sell insurance products (auto, home, life, business) to existing customers Process policy changes and provide quotes for new insurance policies Follow up with leads and maintain detailed client records Work with the sales team to meet and exceed customer satisfaction and sales goals Requirements Qualifications Bilingual Spanish/English required Previous customer service, call center, or insurance experience preferred Strong communication and active listening skills Ability to multi-task and work in a fast-paced environment Property & Casualty insurance license preferred (we offer paid licensing support if needed) Benefits & Compensation Competitive hourly pay with commission and bonus opportunities Paid training and career development Supportive team environment Opportunity to work in a recession-resistant industry with strong career growth Gain valuable insurance sales and customer service experience

Job Description Friend Health is seeking a Clinic Coordinator to perform reception and clerical duties in a fast-paced outpatient clinic setting. This position involves constant interaction with patients, physicians, and clinic staff, requiring strong customer service skills, accuracy, and commitment to excellence. The Clinic Coordinator plays a crucial role in ensuring efficient clinic operations, patient scheduling, and compliance with insurance and registration procedures. Essential Job Duties & Responsibilities Patient Registration & Coordination • Enter and verify patient demographic and insurance information at every point of contact., • Assist patients with Medicaid applications, including Newborn Add-On, MPE, and CountyCare enrollment., • Schedule and confirm patient appointments according to established procedures., • Call no-show patients within 24 hours to reschedule appointments. Customer Service & Front Desk Operations • Greet patients and answer calls professionally and courteously within a minimum number of rings., • Obtain authorization for treatment from managed care organizations and explain self-pay policies to patients., • Collect copayments and balances at check-in and reconcile daily balances for submission to the Site Manager. Administrative Support & Compliance • Maintain office supplies and forms required for front desk operations., • Ensure compliance with Federally Qualified Health Center (FQHC) program requirements, including Sliding Fee Scale discounts., • Work collaboratively with all departments to ensure timely patient registration and coordinated care., • Perform other duties as assigned by leadership. Educational Requirements • High School Diploma or GED required., • Associate degree or some college coursework preferred. Experience & Skills • 2-3 years of experience in customer service, patient registration, or front desk operations., • Electronic Health Record (EHR) experience preferred., • Bilingual in Spanish preferred., • Ability to type at least 35 WPM and perform general office duties such as filing, printing, and data entry., • Familiarity with telephone and intercom systems, personal computers, and data retrieval., • Strong interpersonal skills with the ability to handle public interactions, patient concerns, and conflicts with professionalism, tact, and discretion., • Knowledge of HIPAA regulations and the ability to handle sensitive information securely., • Availability to attend mandatory training sessions, including after-hours or weekends, with advance notice Compensation & Benefits Friend Health offers a competitive salary and a comprehensive benefits package, including: • Medical, Dental, and Vision Insurance, • 403(b) Retirement Plan with Employer Contributions, • Paid Time Off (PTO) & Paid Holidays, • Life Insurance & Disability Coverage, • Tuition Reimbursement & Professional Development Opportunities, • Wellness Programs & Employee Assistance Programs (EAP) Hourly Wage: $18.00-$19.00 Occupational Risk & Compliance This position involves extensive patient contact, increasing the risk of exposure to tuberculosis (TB). Employees are required to comply with annual TB testing and flu vaccination policies. Exceptions are granted only for documented medical contraindications or religious objections, and employees who decline vaccinations will be required to wear a mask as appropriate. Equal Employment Opportunity (EEO) Statement Friend Health – HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation (including gender identity and expression), military discharge status, physical or mental disability, or any other protected status under applicable laws. Additionally, Friend Health – HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state/local laws, including during the hiring process. Join Our Team! If you are a detail-oriented and customer-focused professional passionate about coordinating clinic operations and delivering excellent patient service, we encourage you to apply! Join Friend Health today and help make a difference in community healthcare.

Job DescriptionSalary: $17.00/hr Title: Bilingual Call Center Representative Work from home opportunity. Interested Candidates must reside in Chicago, IL. Equipment will be provided via a local courier. Required: High School Diploma, GED or equivalent certification. Must speak fluently in both English and Spanish (read, write, speak) Skills/Experience: • 0-2 years of experience working in a call center or similar customer service experience preferred., • Working knowledge of computers, ability to work under strict production timeframes, ability to sort, file, type and process material in an expeditious manner., • Ability to work with public in a courteous and professional manner; excellent organizational, interpersonal, written, and verbal communication skills., • Ability to perform comfortably in a fast-paced, deadline-oriented work environment, • Ability to successfully execute many complex tasks simultaneously, and ability to work as a team member as well as independently. Job Responsibilities: • Responds to telephone calls, written inquiries, within required timeframes., • Assists customers in a courteous and professional manner., • Ensures timely completion of priority referrals., • Documents customer inquiry and resolution in appropriate computer systems., • Forwards case-specific inquiries and issues to appropriate staff or unit, when necessary., • Generate and forward forms and documents to customers, when necessary., • Accurately completes necessary documentation and data entry activities in all systems., • Maintains quality and compliance standards as stipulated by contractual obligation., • Regularly communicates and updates supervisor/Sr. Administrators on case status and production issues., • Maintains strict adherence to Child Support policies and procedures., • Maintains confidentiality and security of case information., • Meets all standards established for this position as outlined in the attached performance criteria., • Performs other duties as may be assigned by management., • Must be available and engaged online during working hours. Work Environment Requirements: • Must be able to to lift at least 30lbs, • Must be able to stand or sit for prolonged periods (75% of the time), • Must have personal high speed secure internet and able to connect to modem via ethernet cable, • Must confirm work environment is safe and secure for work and confidential customer information, • Constantly operates a computer and other office equipment, • Constantly works indoors in a secluded safe space AltaStaff is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants for employment without regard to age, race, color, creed, religion, sex, marital status, national origin, ancestry, citizenship, disability, veteran status, sexual orientation, or any other protected status, in accordance with applicable federal, state, and local laws.

Job DescriptionJob description Clark Resources is currently seeking qualified Call Center Representatives for an upcoming project. The role involves managing a high volume of inbound and/or outbound calls with the goal of delivering a positive customer experience characterized by courtesy and professionalism. Representatives will actively listen to clients to understand the purpose of their call, address all questions, and provide accurate, efficient responses. Communication will be conducted via web-based tools and telephone. Proficiency in typing, grammar, and documentation within various computer applications is required. Ideal candidates should be customer-focused, detail-oriented, and efficient. Professionalism, reliability, knowledgeability, and adaptability are essential qualities. Key Attributes of a Successful Candidate: • Excellent communication skills, • Active listening abilities, • Enthusiasm and positive attitude, • Friendly and personable demeanor, • Empathy towards customers, • Dependability, • Bilingual proficiency is encouraged Job Details: • Full-time, • Benefits include dental, health, vision, and life insurance, as well as paid time off, • Schedule: 8-hour shifts between 7:00 a.m. and 8:00 p.m., • In-office training may be required Work Location: • Oak Brook, Illinois 60523 (Reliably commute or planning to relocate before starting) Application Questions: • Do you have any convictions for felony or misdemeanor offenses? Educational Requirements: • High school diploma or equivalent Experience Requirements: • Call center experience: 1 year (preferred), • Customer service experience: 1 year (preferred) Shift Preferences: • Day shifts preferred

Job Description Harris & Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We’re looking for friendly, professional, and motivated Spanish Bilingual Collections Representatives to join our team. If you’re looking for a company that embraces the principles of respect, compassion and trust, please apply with us today! Spanish Bilingual Collections Representative The Spanish Bilingual Collections Representative will negotiate with customers to arrive at the best resolution for our clients and the company by using compassion, empathy, and respect. Location: Must reside a commutable distance from our office on 111 W. Jackson Blvd in Downtown Chicago. Salary: $18.50/hour base pay, with uncapped commission potential. Additional Compensation and Benefits: At Harris & Harris, we truly care about each employee’s health, wellness, financial stability, and education. We are proud to offer the following benefits: • Competitive Medical and Dental insurance from premium providers, • Paid Time Off (PTO), • 401K with company matching (available after 6 months of employment) – 100% company match up to 3% of included compensation, 50% company match of the next 2% of included compensation with 100% vesting upon eligibility., • Company paid Basic Life Insurance, Long Term Disability Insurance, Employee Assistance Program (EAP), and Travel Assistance., • Tuition Reimbursement after 1 year of employment · Use manual and automated dialing to contact delinquent account holders from across the country by telephone (averaging about 200 outbound calls a day) · Request for payment of the outstanding balance in full or create alternative payment plans for the delinquent account holder if they cannot pay the outstanding balance in full · Process payments using check by phone, credit/debit cards, Western Union, or offer the customer the ability to mail in payments · Follow up with account holders on their established payment plans and recommend what further action should be taken for account holders who default on their payment plans · Navigate different client systems to locate customer accounts and document all collections activities WHAT YOU MUST POSSESS Must Have: · Bilingual in Spanish · Must have 2 to 3 years of experience in a high volume, call center environment · Basic skills and familiarity with navigating multiple computer systems, and Microsoft Excel, Outlook, and Word · Professional and empathetic customer service and negotiation skills Nice To Have: · At least 1 year of previous collections experience · Familiarity with the CFPB, TCPA, FDCPA, and HIPAA preferred – but we will teach you · Experience with CUBS (Columbia Ultimate Business Systems) is a plus! · Military experience is always a plus, and we encourage veterans to apply! WHY HARRIS & HARRIS? Harris & Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Since 1968, we have been trusted partners of some of the country’s largest healthcare, utility, and government entities. Our clients benefit from our having more than 50 years in the business. The family business Samuel Harris started more than five decades ago is now a firm comprised of more than 500 hundred employees including our Collections and Customer Care professionals. Our teams employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service. We take pride in knowing what it takes to turn a call from "average" to "excellent" and are proud to continue our strong history of delighting clients and customers thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories. They are the lifeblood of what we do and who we are. At Harris & Harris, we’re proud to be an organization where everyone is welcome and can feel free to be their authentic selves at work. We’re passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where our employees feel valued. We are also an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School. At Harris & Harris, everyone is important, and we believe that one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you! Harris & Harris is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws

Job DescriptionDescription: Hybrid. Only 1 day a month on site after training. Office located in near Wabash and Michigan Avenue. Overview: We are seeking a Full-Time Bilingual Call Center Representative for a healthcare service provider. The ideal candidate is fluent in English and Spanish. They must be able to read a Spanish and English script. The call center representative will assist customers and providers with general inquiries and specific account troubleshooting. The call center representative must possess excellent verbal communication skills and the ability to accurately document customer interactions. Temp to Perm Role: Based on strong performance in this role, you may be offered the opportunity to transition to a permanent position after the first six months. Schedule: Full-Time, Monday-Friday regular business hours Paid Training Schedule: Monday-Friday on site 1st week only, rest remote. Pay: $18.20/hour if bi-lingual in English and Spanish Benefits: • Paid Leave, • Paid Sick Leave, • Promotional possibilities, • Good hours of operation – no late nights or overnight, • Weekends and holidays off, • Additional benefits available if an employee transfers to a permanent position. What you will do: • Answer incoming calls from customers, general public, and providers, • Complete and/or process new applications for health care coverage via the telephone and interpret eligibility determinations made by the Marketplace, and enrollment into health plans., • Facilitate the fulfillment of caller requests for materials via mail, email, or download, • Track and document all inquiries using the applicable systems, • Transfer/refer consumers to appropriate entities according to the established guidelines, • Escalate calls or issues to the appropriate designated staff for resolution as needed, • Complete associated tasks according to the established guidelines, • Meet Quality Assurance (QA) and other key performance metrics, • Follow all policies, procedures, and protocol when engaging with caller, • Equipment (computer, headset) provided by the company We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Requirements: What You Need: • Be fluent in English and Spanish, • Can read English and Spanish, • High School diploma or equivalent, • 1 year of experience in call center environment or 1 year of experience in customer service, • Highly proficient in the latest version of Microsoft Office 365, • Ability to work with multiple screens, • Typing requirement of a minimum of 25 wpm, • Comfortable being on camera during work shift, • Internet speed of at least 20MBPS for remote work, • Must be able to commute to the South Loop of Chicago when needed, • Excellent verbal and written communication skills, • A genuine desire to help others

Job DescriptionDescription: SEIU Healthcare IL Benefit Funds MEMBER SERVICE REPRESENTATIVE, LEVEL 1 JOB DESCRIPTION JOB TITLE: Member Service Representative, Level 1 REPORTS TO: Member Service Supervisor DEPARTMENT: Member Service POSITION TYPE: Hourly, Non-Exempt BARGAINING UNIT: Bargaining Unit SEIU Healthcare IL Benefit Funds is a dynamic benefits administration organization committed to providing the highest quality health and retirement benefits in the most financially responsible manner, while always acting in the best interest of the union members. The Fund serves over 20,000 union workers in the Nursing Home, Home Care, Child Care and Personal Assistant industries with delivery of health and pension benefits. Our employees epitomize the Fund’s core values of quality service, interdependence, effectiveness, and accountability, and forge an alliance with one another to carry out our shared mission and common agreements for those we serve. Position Summary: The Member Service Representative (MSR), Level 1, is part of the Member Service call center and outreach teams. The MSR ensures the quality of customer service provided to our plan participants meets or exceeds the highest standard of the Benefit Fund Office. The MSR provides administrative and professional customer service support to union members enrolling in a health plan and educating members about the health plans. The MSR must consistently and accurately document each call and resolve any inquiries related to enrollment, eligibility, healthcare benefits, and status of medical claims administered by the Benefit Fund Office. This position will work closely with team members in and outside of the Member Service Department. Communication with both internal and external stakeholders and providing excellent customer service is vital for this role. The Member Service Representative, Level 1 will be responsible for the following: Key Duties and Responsibilities: · Professionally handle incoming calls from plan participants, medical providers and vendors for all health plans. · Provide excellent quality service and act with professionalism towards all stakeholders, especially in service to union members. · Follow the required phone scripts, policies, procedures, and plan documents to provide exceptional customer service striving for first call resolution; log each inquiry into the benefit administration system and document the call type, referral code and thoroughly documented notes to support the call. · Provide service in a high call volume environment, with a proven ability to provide quality assistance to plan participants in a variety of ways: in-person, over the phone, and virtually. · Resolve open issues, whether received by call, voicemail, or in-person with a clear plan to action to resolve and communicate progress and status. · Provide translation support and services for plan participants as needed. · Maintain the required call center metrics, while implementing call center improvement recommendations. · Ability to navigate summary plan descriptions and develop working knowledge of several benefits and health plans. · Communicate eligibility requirements and complete enrollments of eligible members into the selected health plans based on the guidelines of the summary plan description. · Deliver on project management and ticketing request daily. · Process enrollment with accurate data entry into the benefits administration system. · Provide accurate benefit plan information to all members and medical providers; understand the differences in plan benefit options, and in-network facility locations. · Educate members on eligibility requirements, covered/uncovered services, plan options and benefits, and best healthcare practices. · Provide Plan Participants and Providers with medical claim status. As well as appeal and reconsideration rights. · Submit participant status (cancellations, death notifications and enrollments), via project management software and ticketing system. · Provide pre-service benefits and basic claim information to providers and communicate patient responsibility based on the participant’s selected plans. · Provide and receive constructive feedback at the individual and group level, to peers and management. · Share innovative ideas to enhance the overall call center environment. · Attend and participate in various meetings, including monthly All Staff meetings, department meetings, training sessions, task force or committee meetings, and other meetings as deemed appropriate to share, discuss, and solution for question or error trends, as well as identify potential process improvements · Create agendas with the Member Service Supervisor using the POP’d Agenda Model, and takes notes using our standardized note taking process. · Back-up all duties of the Member Service Assistant as needed. Privacy and Security Responsibilities: This position requires employees to handle Personal Identifiable Information (PII) and potentially Protected Health Information (PHI) for our members. You will be responsible and accountable for maintaining the confidentiality, integrity, and availability of all PII and PHI. Report any suspected identity or HIPAA violation or breach to our HIPAA Privacy and Security Officer. Education Requirements: · High school diploma or GED · Customer service certification preferred Requirements: Job Requirements: · One to two (1-2) years’ customer service experience within healthcare, preferably in benefits administration · Ability to understand and provide basic enrollment, benefits and eligibility information · Meet or exceed 97% call ratio for quality and production standards · Call center experience · Ability to type 35 words per minute accurately · Experience with desktop computers, laptop computers, printers, copiers, scanners, fax and other office equipment · Basic skills in Microsoft Office (Word, Excel and Outlook) · Excellent written and verbal communication skills · Excellent interpersonal skills at all levels of business, including effectively and clearly communicating with peers, leads, managers, executives, and external partners · Strong listener and attention to detail · Creative thinking and effective problem-solving skills · Excellent people skills and customer service orientation · Must be well organized and detail oriented with demonstrated effective time-management · Must have the ability to work independently and within a team environment · Strong accountability, with the ability to manage up and manage laterally to work cooperatively with peers and leaders · Ability to meet deadlines · Exercise clear and concise judgment · Ability and willingness to assist in special projects and handle multiple tasks Preferred Skills: · Basic skills in Microsoft PowerPoint · Bilingual in Spanish · Knowledge of the Fund’s benefit administration system (basys/Bridgeway) · Experience with project management software, such as Smartsheet · Experience working in a hybrid environment, in-person and remote · Experience with virtual conference software (Teams and Zoom) · Awareness of social and labor movements and political issues impacting the organization Career Development & Continuing Education Opportunities: Yes Benefits: SEIU Healthcare IL Benefit Funds offers comprehensive health benefits (medical, dental and vision coverage) for employees and eligible dependents, including no employee premium option for employee only; competitive compensation; generous holidays and PTO policies; and a pension retirement plan. Diversity creates a healthier atmosphere: SEIU Healthcare IL Benefit Funds is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. The SEIU Healthcare IL Benefit Funds vision is to create a more just and equitable society that fosters a lifetime of quality healthcare and financial security for all. We hope that our social justice values and the responsibility we take to operate a socially conscious organization aligns with your professional desire to contribute and serve with purpose. Salary $18.00-$23.21

Job Description JOB TITLE: Specialized Doula STATUS: Full Time Incarcerated Pregnant and Parenting Pilot FLSA STATUS: Non-Exempt CUSTOMARY HOURS: 9:30am-5:30pm HOURS/WEEK: 40 hrs. Weekly DIVISION: Marillac Social Center DEPARTMENT: Project Hope DIRECT SUPERVISOR: Project Hope Program Manager DIRECTLY SUPERVISES: None Mission As stewards of the Vincentian spirit, employees of Marillac St. Vincent Family Services are committed to strengthening and empowering those most in need to reach their greatest potential. We fulfill our mission through quality programs for children, teens, families, seniors and homeless. Core Values Our employees commit themselves as individuals to live out the core values of integrity, excellence, creativity, advocacy, respect and empowerment in our daily work, as we serve the needs of others. Integrity - Acting with transparency, humility and honesty Excellence - Providing quality care with compassion Creativity - Being continuously resourceful and inventive Advocacy - Supporting the cause of those who lack resources for a reasonable quality of life Respect - Recognizing our own value and upholding the dignity and value of all people Empowerment - Providing skills and resources to achieve full human development Team Behaviors • Versatility – Understanding and appreciating different and opposing perspectives on an issue; adapting one’s approach as the requirements of the situation change; an eagerness for positive action; self-control; active listening., • A collaborative work model – Cooperatively working and sharing responsibility; contributing to the group effort; realizing a sense of commitment and ownership in the success of the organization’s goals., • Mutual accountability – Holds others accountable with their roles; provides and receives feedback and takes constructive action., • Client/customer advocate – Identifies opportunities to improve quality of services; presents one’s self professionally. Under direction of the Director of Project Hope and in accordance with the Daughters of Charity Ministries of Chicago Mission Statement &Core Values, provides prenatal, birth and postnatal services to pregnant and parenting mothers. Duties & Responsibilities Manage ongoing caseload of up to 10 mothers at a time and serve up to 24 mothers in a year. • Use strength-based approach to schedule and provide home visits to pregnant mothers as identified by Cook County Jail System., • Support partner agency with doula services as needed., • Plan and complete prenatal and postnatal home visits with home visiting staff of Marillac St. Vincent and partner agency, • Develop strong knowledge base of working with families who have experienced incarceration, trauma, domestic violence, poverty, mental illness, and other adverse experiences and apply it to the work., • Utilize the Community Based FANA, Parents as Teachers and other research-based and evidence -based curriculum in home visiting and prenatal group services., • Make referrals for prenatal and postnatal medical care and attend medical appointments with mothers. Make other referrals as needed., • Involve extended family in the birth process., • Provide education and assist in the development and implementation of birth plan, • Nurture the mother through the birth using many different techniques non-medical support, • Provide education of birthing process, comfort measures, and coaching for fathers, • Promote bonding and attachment right from the start through parent-child interactions, • Develop and maintain strong relationships with hospitals and staff on the maternity floor, • Be on call 24 hours for births. Be available as back up Doula. Maintain open communication with Program Director., • Plan, prepare and facilitate weekly prenatal groups., • Partner with mothers to encourage goal-oriented outcomes for themselves and their child, • Participate in monthly clinical consultation, doula consultation, and team meetings. Participate in presentations, as assigned., • Attend required professional development and training including, but not limited to, on-going Doula trainings and in-services at the Ounce of Prevention, Health Connect One Doula workshops, other trainings to enhance professional growth., • Complete doula certification through DONA International., • Maintain timely, accurate, and complete documentation. Utilize OunceNet system., • Develop and maintain professional relationships with community partners/agencies and entities that provide services and support to the program participants., • Other duties assigned by the Program Supervisor. Experience/Education B.A. in psychology, sociology, social work, or related field. Qualifications Good communication skills, ability to work as part of a team. Relates well to others, comfortable doing home visits, respectful of family norms and values, ability to attend trainings and translate it into hands on knowledge, , comfortable in dealing with families, professionals and the community. Ability to nurture parents. Comfortable in being a friend, mentor, role model and teacher to assist in the development of emotional relationship skills. Good computer skills to maintain required documentation. Ability to represent Marillac & Project Hope to external agencies. Language Ability to read, write and speak English proficiently. Bilingual skill is a plus. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to talk or hear., • Possess the ability to fulfill and any all office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer entry, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.), • The employee must occasionally lift and/or move up to 20-25 pounds., • At times, may require more than 40 hours per week to perform the essential duties of the position. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Internal office space., • The noise level in the work environment is low to moderate., • Medical environment during labor and delivery.

Job DescriptionResponsibilities & Duties • Obtain patient vitals, medical history, and reason for visit, and prepare the patient for physical exam, • Explain prescribed procedures and treatments to patients, • Ensure all ordered tests are performed accurately and in a timely manner, • Administer prescribed medications and treatments in accordance with the approved procedure, • Draw blood and preparation labs for reference lab processing and/or in-house processing, • Perform laboratory tests, lab-quality controls, and equipment maintenance according to written instructions, • Respond to all lab messages and call back requests, • Perform all drug screening procedures in accordance with established rules and regulations, • Ensure patient immunizations are well documented and administered in accordance with the approved procedure, • Conduct physician referrals as well as service pre-certifications on an as-needed basis, • Prepare exam rooms; sterilize instruments, equipment, and supplies for procedures, • Maintain complete and accurate documentation, • Cross-train and assist in other areas of the clinic as operational needs require such as a receptionistQualifications, • Weekday, Weekend and Holiday work availability, • While performing the duties of this job, the employee is regularly required to stand and frequently required to walk for long periods of time, • Potential exposure to potentially infectious materials and chemicals, • BLS/First Aid Certification (Preferred), • BILINGUAL (SPANISH/ENGLISH) is preferred, • MUST BE WILLING TO TRAVEL TO BOTH OUR HINSDALE, NEW LENOX & MORRIS LOCATIONSBenefits, • Flexible scheduling, • Competitive compensation, • PTO starts date of hire, • Health, Dental and Vison Insurance, • Retirement benefits, and more!, • Full & Part-time positions available!

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists. Call center representative agent experience is not necessary.

Maintains safety of facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following company steel standard guidelines, and correcting/reporting unsafe situations to management.Provides Member service

Call Center / Remote] - Anywhere in U.

We’re seeking a motivated Customer Service Rep, where you will learn company products and services to better assist others, coordinate with other departments when needed, and handle orders, shipments, and basic inventory checks.Additional duties include assist with packaging, labeling, and prepari

Call Center / Remote] - Anywhere in U.

Job Title: Bilingual Spanish/English-Customer Service-Worksite Representative. Bilingual skills (verbal, written, read) in Spanish preferred.

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As a member of our Call Center team, you'll work at the center of the action and redefine how our customers engage with the latest product offerings, media and entertainment. Answer your calling and take the lead at our company. Answers inbound call from customers with billing issues, technical issu

Call Center / Remote] - Anywhere in U. Medical, dental & vision / 401k / PTO / Equipment provided / Paid training - As a Customer Service Rep at MOEN, you will: Provide exceptional customer service by answering inquiries and resolving issues in a timely and professional manner; Communicate with cust

Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.An On-Demand Team Member at Target offers flexibility to work as much or as little as desired, creating a personalized work schedule.You will pick up shifts post

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Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.

Cardenas Markets - JobID: 5001145206300 [Retail Cashier / Checker / Team Member] As a Cashier at Cardenas Markets, you'll: Operate cash register; Process transactions accurately; Provide excellent customer service; Maintain clean and organized work area; Assist with stocking and inventory; Follow co

Comed Energy Choice Program - Customer Service Representative.Comed Energy Choice Program Customer Service Representative/$300-500 Weekly.Filling 9 Entry Level Positions!.Start A Career Now! Customer Service - Full Training Entry Level Located in the Loop, Downtown Chicago.Providing professional,

Home Depot - 2803 S CICERO AVE [Sales Associate / Team Member] As a Customer Service/Sales Associate at Home Depot, you'll: Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance; Provide information to customers in order to sell an entire proje

The Medical Records Receptionist plays a key role in maintaining accurate records, coordinating resident services, and ensuring smooth front desk operations.This position supports both administrative and compliance functions while providing exceptional service to residents, families, and healthcare