QSR - Chief Operating Officer
hace 8 días
Kansas City
Job Description Job Title: Chief Operating Officer (COO) – Multi-Unit Restaurant Franchise We are a growing, multi-unit restaurant franchise organization committed to operational excellence, exceptional guest experiences, and strong financial performance. With a portfolio that includes nationally recognized brands, we pride ourselves on building high-performing teams and scalable systems that drive sustainable growth. We are seeking an experienced Chief Operating Officer (COO) with a proven track record of successfully leading and scaling multi-location restaurant franchise operations. The ideal candidate brings deep expertise in franchise compliance, operational leadership, financial management, and team development across multiple markets. This executive will work closely with ownership and senior leadership to drive operational performance, profitability, brand standards, and long-term expansion strategy. Key Responsibilities Operational Leadership • Oversee day-to-day operations across multiple franchise locations., • Ensure strict adherence to franchisor standards, policies, and brand guidelines., • Lead P&L management across all locations., • Develop and execute strategies to improve margins, control costs, and increase revenue., • Recruit, mentor, and develop regional managers and store-level leadership., • Build succession plans and leadership pipelines., • Foster a high-performance culture centered on accountability and guest experience. Franchise Relations • Serve as primary liaison with franchisor corporate teams., • Lead franchise audits, inspections, and compliance initiatives., • Identify expansion opportunities and oversee new unit development., • Lead operational due diligence for acquisitions., • Senior operational leadership experience in a multi-unit restaurant franchise system., • Proven experience overseeing 10+ locations with full P&L responsibility., • Deep knowledge of franchise systems, compliance standards, and corporate partnerships., • Demonstrated success in improving EBITDA and operational efficiency., • Strong leadership presence with the ability to influence at all organizational levels., • Experience with new store openings, remodels, and market expansion., • Background in QSR, fast casual, or casual dining franchise systems., • Experience working within nationally recognized brands (e.g., Burger King, Dunkin', or similar franchise organizations)., • Multi-state operational oversight. What We Offer • Competitive executive compensation package., • Performance-based bonus structure., • Comprehensive benefits package., • Reward and Recognition program., • Opportunity to lead and scale a high-growth franchise organization.