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  • Raas Infotek
    Technical Support Engineer
    Technical Support Engineer
    1 day ago
    Part-time
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

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  • Neotecra
    Assistant Project Manager
    Assistant Project Manager
    4 days ago
    $46–$49 hourly
    Full-time
    Manhattan, New York

    We are seeking an Assistant Project Manager to support a large-scale Device Replacement/Upgrade Project focused on replacing or upgrading all iPhones and iPads that are over five (5) years old or incompatible with the upcoming iOS 18 update. The Assistant PM will coordinate across multiple departments to assess current device inventories, develop a detailed replacement plan, and ensure all new devices comply with IT and security standards. The role also involves managing logistics, overseeing deployment schedules, and ensuring the project is delivered on time, within budget, and within scope. Key Responsibilities • Support the planning, coordination, and execution of the Device Replacement/Upgrade Project., • Collaborate with IT, procurement, and user departments to assess existing devices and replacement needs., • Develop and maintain detailed project plans, schedules, and progress reports., • Oversee logistics for device deployment, configuration, and user transition., • Ensure all new devices meet organizational IT and cybersecurity compliance standards., • Manage project communications, coordinate issue resolution, and track deliverables., • Perform hardware/software evaluations and recommend appropriate strategies., • Adhere to established System Development Methodology (SDM) practices., • Utilize project management tools such as Microsoft Project or Primavera for scheduling and tracking., • Support development and documentation of technical standards and procedures. Qualifications • Bachelor’s degree in Information Technology, Computer Science, or a related field., • 4–6 years of experience in systems/business analysis, application implementation, or related technology projects., • Minimum 2 years of experience as a Project Manager or Assistant Project Manager on enterprise-level technology projects., • Experience managing technology refresh, device replacement, or IT infrastructure upgrade projects., • Strong understanding of technical systems and deployment logistics., • Excellent planning, scheduling, implementation, and evaluation skills., • Strong verbal and written communication skills with both technical teams and business users., • Familiarity with software engineering tools and techniques, including Microsoft Project or Primavera. Preferred Skills • Experience with mobile device management (MDM) systems., • Knowledge of IT security compliance and asset lifecycle management., • Proven ability to manage multiple stakeholders and competing priorities.

    No experience
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  • Glo Smart
    Computer Engineer
    Computer Engineer
    18 days ago
    $20–$30 hourly
    Part-time
    Manhattan, New York

    Helps built Ai solution automation for business, restaurant, office with their repetitive task

    Immediate start!
    No experience
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  • Neotecra
    GIS Developer
    GIS Developer
    9 days ago
    $55–$58 hourly
    Full-time
    Manhattan, New York

    Job Summary: We are looking for a GIS Developer to support enterprise asset management initiatives. The role focuses on improving data quality, developing GIS applications, and performing spatial analytics to enhance infrastructure and asset management operations. This position offers the opportunity to work with large transportation datasets and provide actionable insights for engineering and planning teams. Key Responsibilities: • Write Python and SQL scripts to transform and analyze large datasets., • Create dashboards, maps, and reports using Power BI or Tableau., • Perform spatial and statistical analyses to support engineering and asset management., • Ensure data integrity and document workflows and processes., • Collaborate with business and technical teams to deliver actionable insights. Qualifications: • 5+ years of hands-on experience with ESRI GIS software (ArcGIS Pro, Server, Portal)., • Strong programming skills in Python and SQL., • Experience with Power BI, Tableau, or similar visualization tools., • Bachelor’s degree in Engineering, GIS, Statistics, or a related field., • Excellent communication and problem-solving skills.

    No experience
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  • Brand Clamp
    Web & IT Solutions Specialist (Admin)
    Web & IT Solutions Specialist (Admin)
    1 month ago
    Full-time
    Sunnyside, Queens

    Location: Remote, On-site, or Hybrid Job Category: Web & IT Solutions Specialist – Administrative Experience Level: Senior Level Office Time: 08:00 A.M. (EST) – 05:00 P.M. (EST), Monday to Friday Employment Type: Full-time Salary: Based on Discussion 🌐 Web & IT Solutions Specialist (Administrative) Are you passionate about technology and eager to bring innovative web and IT solutions to life? At Brand Clamp Inc, we build digital experiences that deliver real results. We’re looking for a proactive Web & IT Solutions Specialist (Admin) to manage the backbone of our web and IT operations. 🔧 What You’ll Do: Maintain hosting servers, domains, cPanel, and other panels Develop, maintain, and optimize websites (WordPress, Laravel, HTML, etc.) Streamline billing and client management apps (WHMCS) Design and improve UX/UI Apply AI tools (ChatGPT, DeepSeek, etc.) for workflow improvements Troubleshoot and fix website/software issues Boost online visibility using SEO and social media tools (Facebook Ads Manager, Business Manager, etc.) Ensure smooth system performance and resolve challenges Collaborate with designers, developers, and marketers Stay updated with the latest IT and digital marketing trends 📌 What We’re Looking For: Bachelor’s degree in computer science engineering, IT, or related field engineering degree 1–3 years of experience in web administration, hosting, or IT support Experience with WordPress, Laravel, WHMCS, cPanel, and control panels Strong knowledge of coding (C++, PHP, HTML, JavaScript, Python, etc.) SEO and online visibility expertise Problem-solving skills, attention to detail, and strong work ethic Ability to work independently and in teams Portfolio of web/IT projects (preferred) Demonstrated loyalty, honesty, and punctuality Willingness to share your screen during work 💡 Why Join Brand Clamp Inc? ✅ Work with cutting-edge tools and platforms ✅ Unlock growth opportunities and continuous learning ✅ Be part of a dynamic, innovative, and collaborative team ✅ Opportunity to work with an international company ✅ Competitive compensation with additional benefits ✅ Flexible remote-friendly environment

    Immediate start!
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  • Olympia Auto Repair Center
    Automotive Technician
    Automotive Technician
    2 months ago
    Full-time
    Arrochar, Staten Island

    We are looking for an Automotive Technician and as a second position someone who is just starting out on their journey in the Automotive industry, to join our successful Service center. We have been servicing Staten Island for 38 years. As an Automotive Technician, you will be responsible for diagnosing and repairing vehicles. You must be comfortable using Diagnostic computer software and have extensive knowledge of vehicle systems. We are also looking for someone who is just starting out on their career as a Auto Mechanic / Technician. We will help train you, because there is nothing better than on the job training. If you have a “never give up” attitude and are willing to problem-solve until you find the best solution for the customer, we want to hear from you. You are responsible to have your own hand tools, as most experienced do. Responsibilities Use your expertise and diagnostic tools to evaluate vehicle malfunction codes Assist with establishing service center procedures for tracking repair status, maintaining technical documentation, and other necessary protocols Carry out routine vehicle maintenance tasks such as tire rotations, oil changes, and brake pad replacements Conduct in-depth vehicle inspections of all systems, including engine, suspension and brakes Ensure a high level of customer satisfaction and repeat business Convey necessary vehicle repair information to office manager in a clear and concise manner Qualifications High school diploma or GED are preferred. An associate degree or completion of an automotive service technician training program is preferred Automotive Service Excellence/ASE certification or Society of Automotive Engineers/SAE certification is preferred Strong service and communications skills are required

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