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Job DescriptionOn-Site Position MAJOR FUNCTION Under the general supervision of the Chief Medical Officer, functions as a consultant and specialist in a medical specialty; fulfills clinical responsibilities in accordance evidence-based best practice standards. Performs medical functions in accordance with legal and judicial mandates; completes job duties to meet state and federal standards and regulations as well as Henry J. Austin Health Center (HJAHC) policies and procedures. May perform additional related duties as required. ESSENTIAL FUNCTIONS • Manages a panel of patients and works to maintain advanced access scheduling and continuity of care for his/her patient panel., • Works collaboratively with a clinical team, which may include a nurse, medical assistant, receptionist, behavioral health counselor and clinical pharmacist, to manage the continuity patient panel. This includes active participation in mandatory daily team huddles., • Develops patient treatment plans and/or explains treatment plans as formulated to patients, taking into consideration any cultural, linguistic, financial, educational, health literacy, accessibility or other patient factors that might affect communication and patient engagement in shared decision-making and adherence to treatment plans., • Diagnoses and treats patients utilizing best-practices techniques for preventive screenings, history taking, physical examination and diagnostic testing as appropriate. Performs medical decision-making in accordance with HJAHC clinical guidelines., • Participates in quality and population health initiatives at the continuity panel and practice level as required to ensure acceptable patient care outcomes, • Maintains an awareness of interactions of medications and advises patient of need for medication and results of non-use of medication., • Actively participates in ongoing learning to build medical knowledge base, including participation in provider meetings., • Maintains complete and adequate medical charts; follows HJAHC procedures for documentation and coding to ensure appropriate billing., • Participates in quality and clinical peer reviews and serves on quality and clinical committees as appropriate., • Monitors and supports the activities of any students assigned to the respective department., • Provides professional direction to other medical and nursing personnel., • Greets and interacts with all patients, colleagues, community partners or the public via any medium in a professional manner; promotes positive patient and community relations., • Engages in ongoing learning as required to provide trauma-informed care in an integrated behavioral health team-based care model. ADDITIONAL RESPONSIBILITIES:, • Provides on-call telephone coverage to be shared equally among designated medical staff., • Position requires Saturday coverage at a maximum frequency of one time per month., • Performs other duties and assumes other responsibilities as apparent and/or as assigned by Chief Medical Officer. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. REQUIREMENTS: EDUCATION & EXPERIENCE: • Completion of an accredited allopathic or osteopathic medical education program required, completion of an accredited medical residency training program required, • Board eligible or board certified in medical specialty LICENSURE AND/OR CERTIFICATIONS: • Must hold current and valid NJ medical licensure, CDS and DEA licensure. KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO’s) • Capable of working with computers, software applications and other IT platforms or tools suitable for the health care environment., • Good health and freedom from disabling physical and mental conditions which would impair the proper performance of the required duties, or which might endanger the health and safety of oneself or others., • Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication., • High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities., • Committed to providing evidence-based, patient-centered care to HJAHC’s population of uninsured and underserved patients in the greater Trenton Community., • Willing and able to collaborate with and supervise the work of nurse practitioners, physician assistants and students as appropriate., • Flexible and collaborative, able to work well in a team-based care setting; must have excellent interpersonal and communication skills. PHYSICAL & WORK REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity sufficient to operate phones, computers, and other office equipment. The position requires the physical ability to kneel, bend, and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. The working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials. Salary: $126,400 - $194,600 Powered by JazzHR qr7fjadgFV

Job DescriptionCompany Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description This role is field-based and candidates should live within a reasonable distance from Trenton, NJ. Talent will be hired at a level commensurate with experience. The territory will include the following key areas: Trenton, Hamilton, Camden, Cinnamison, NE Philadelphia, Bensalem, Langhore, Abington, Ambler. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. Responsibilities: • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives., • Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers., • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.Qualifications, • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required., • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required., • Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach., • Proven track record of success in selling and solid presentation skills. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Understands and leverages findings to develop sales strategies., • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment. Provides impact with ideas for the larger organization and anticipates and responds to changes., • Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments., • Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels., • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements., • Driving a personal auto or company car or truck, or a powered piece of material handling equipment., • Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings., • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials., • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future., • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees., • This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html

Job DescriptionON-SITE POSITION MAJOR FUNCTION Under the general supervision of the Project Director of Nurse Practitioner Residency Program, provides clinical services defined within the New Jersey Board of Nursing guidelines for Nurse Practitioners. Performs medical functions in accordance with legal and judicial mandates; completes job duties to meet state and federal standards and regulations as well as Henry J. Austin Health Center (HJAHC) policies and procedures. May perform additional related duties as required. ESSENTIAL FUNCTIONS • Manages a panel of patients and works to maintain advanced access scheduling and continuity of care for his/her patient panel., • Works collaboratively with a clinical team, which may include a nurse, medical assistant, receptionist, behavioral health counselor and clinical pharmacist, to manage the continuity patient panel. This includes active participation in mandatory daily team huddles., • Develops patient treatment plans and/or explains treatment plans as formulated to patients, taking into consideration any cultural, linguistic, financial, educational, health literacy, accessibility or other patient factors that might affect communication and patient engagement in shared decision-making and adherence to treatment plans., • Diagnoses and treats patients utilizing best-practices techniques for preventive screenings, history taking, physical examination and diagnostic testing as appropriate. Performs medical decision-making in accordance with HJAHC clinical guidelines and guidelines established by the New Jersey Board of Nursing., • Maintains an awareness of interactions of medications and advises patient of need for medication and results of non-use of medication., • Actively participates in ongoing learning to build medical knowledge base, including participation in provider meetings., • Maintains complete and adequate medical charts; follows HJAHC procedures for documentation and coding to ensure appropriate billing., • Participates in quality and clinical peer reviews and serves on quality and clinical committees as appropriate., • Monitors and supports the activities of any students assigned to the respective department., • Provides professional direction to other medical and nursing personnel., • Greets and interacts with all patients, colleagues, community partners or the public via any medium in a professional manner; promotes positive patient and community relations., • Engages in ongoing learning as required to provide trauma-informed care in an integrated behavioral health team-based care model., • When appropriate, determines the need for physician collaboration, specialty referral, and/or emergency room consultation/evaluation. ADDITIONAL RESPONSIBILITIES:, • Provides on-call telephone coverage to be shared equally among designated medical staff., • Position requires Saturday coverage at a maximum frequency of one time per month. Performs other duties and assumes other responsibilities as apparent and/or as assigned by the Project Director of Nurse Practitioner Residency Program, • . Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. REQUIREMENTS: EDUCATION & EXPERIENCE: • Master of Science in Nursing or Doctor of Nursing Practice from an accredited educational institution, Nurse Practitioner board certification by the American Association of Nurse Practitioners or the American Nurses Credentialing Center. LICENSURE AND/OR CERTIFICATIONS: • Must be qualified to obtain current and valid NJ Nurse Practitioner licensure, CDS and DEA licensure., • Valid NJ Nurse Practitioner licensure, CDS and DEA licensure must be obtained within one year of hire, • Valid National Provider Identification (NPI) number KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO’s) • Capable of working with computers, software applications and other IT platforms or tools suitable for the health care environment., • Good health and freedom from disabling physical and mental conditions which would impair the proper performance of the required duties or which might endanger the health and safety of oneself or others., • Ability to read, write, speak, understand or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication., • High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities., • Committed to providing evidence-based, patient-centered care to HJAHC’s population of uninsured and underserved patients in the greater Trenton Community., • Willing and able to collaborate with and supervise the work of nurse practitioners, physician assistants and students as appropriate., • Flexible and collaborative, able to work well in a team-based care setting; must have excellent interpersonal and communication skills. PHYSICAL & WORK REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the manual dexterity sufficient to operate phones, computers and other office equipment. The position requires the physical ability to kneel, bend, and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials. SALARY: $85,000 - $120,000 Powered by JazzHR vl5MgucoS3

Job DescriptionON-SITE POSITION MAJOR FUNCTION Under the general supervision of the Chief Medical Officer, functions as a consultant and specialist in a medical specialty; fulfills clinical responsibilities in accordance evidence-based best practice standards. Performs medical functions in accordance with legal and judicial mandates; completes job duties to meet state and federal standards and regulations as well as Henry J. Austin Health Center (HJAHC) policies and procedures. May perform additional related duties as required. ESSENTIAL FUNCTIONS • Manages a panel of patients and works to maintain advanced access scheduling and continuity of care for his/her patient panel., • Works collaboratively with a clinical team, which may include a nurse, medical assistant, receptionist, behavioral health counselor and clinical pharmacist, to manage the continuity patient panel. This includes active participation in mandatory daily team huddles., • Develops patient treatment plans and/or explains treatment plans as formulated to patients, taking into consideration any cultural, linguistic, financial, educational, health literacy, accessibility or other patient factors that might affect communication and patient engagement in shared decision-making and adherence to treatment plans., • Diagnoses and treats patients utilizing best-practices techniques for preventive screenings, history taking, physical examination and diagnostic testing as appropriate. Performs medical decision-making in accordance with HJAHC clinical guidelines., • Participates in quality and population health initiatives at the continuity panel and practice level as required to ensure acceptable patient care outcomes, • Maintains an awareness of interactions of medications and advises patient of need for medication and results of non-use of medication., • Actively participates in ongoing learning to build medical knowledge base, including participation in provider meetings., • Maintains complete and adequate medical charts; follows HJAHC procedures for documentation and coding to ensure appropriate billing., • Participates in quality and clinical peer reviews and serves on quality and clinical committees as appropriate., • Monitors and supports the activities of any students assigned to the respective department., • Provides professional direction to other medical and nursing personnel., • Greets and interacts with all patients, colleagues, community partners or the public via any medium in a professional manner; promotes positive patient and community relations., • Engages in ongoing learning as required to provide trauma-informed care in an integrated behavioral health team-based care model. ADDITIONAL RESPONSIBILITIES:, • Provides on-call telephone coverage to be shared equally among designated medical staff., • Position requires Saturday coverage at a maximum frequency of one time per month., • Performs other duties and assumes other responsibilities as apparent and/or as assigned by Chief Medical Officer. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. REQUIREMENTS: EDUCATION & EXPERIENCE: • Completion of an accredited allopathic or osteopathic medical education program required, completion of an accredited medical residency training program required, • Board eligible or board certified in medical specialty LICENSURE AND/OR CERTIFICATIONS: • Must hold current and valid NJ medical licensure, CDS and DEA licensure. KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO’s) • Capable of working with computers, software applications and other IT platforms or tools suitable for the health care environment., • Good health and freedom from disabling physical and mental conditions which would impair the proper performance of the required duties, or which might endanger the health and safety of oneself or others., • Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication., • High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities., • Committed to providing evidence-based, patient-centered care to HJAHC’s population of uninsured and underserved patients in the greater Trenton Community., • Willing and able to collaborate with and supervise the work of nurse practitioners, physician assistants and students as appropriate., • Flexible and collaborative, able to work well in a team-based care setting; must have excellent interpersonal and communication skills. PHYSICAL & WORK REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity sufficient to operate phones, computers, and other office equipment. The position requires the physical ability to kneel, bend, and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. The working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials. SALARY: $126,400 - 194,600 Powered by JazzHR OR2W5CexMO

Job DescriptionON-SITE POSITION MAJOR FUNCTION This position requires excellent communications and customer service skills, and is responsible for professionally responding to telephone inquiries to the Call Center from patients seeking health services provided by Henry J. Austin Health Center, and for front desk registration of patients for healthcare services. Representatives in the Call Center are responsible for solving problems and educating callers about our member health programs and procedures. Front Desk Patient Representatives are responsible for maintaining accurate and efficient patient registration, including accurate collection of payments and accurate and complete insurance information collection, and comprehensive patient enrollment and registration into other programs, such as Medicaid and Uncompensated Care which provide for patient healthcare needs. Patient Representatives ensure a seamless patient transition from the front desk to the clinical departments. This position requires employee to be cross-trained and to be able to perform either function in the Call Center or at the Front Desk based on company needs. ESSENTIAL FUNCTIONS CALL CENTER: • Promptly answers, screens, and processes medical service requests and telephone inquiries with strict adherence to confidentiality agreements and policies and procedures., • Provides information on Henry J. Austin’s customers’ programs, policies, and procedures., • Collects and enters patient intake information into the appropriate medical service software system to initiate the transaction. Documentation is to be concise, thorough, and accurate., • Refers patients to the Henry J. Austin nursing team for triage and medical advice., • Utilizes automated computer software to schedule appointments, and effectively communicate such information to the appropriate party per established protocols., • Participates in internal and external educational opportunities relevant to the call center or customer service environment., • Meets outlined Henry J. Austin quality benchmarks and/or quality indicators as monitored through audits or recordings. PATIENT REPRESENTATIVE: • Supports organizational changes by demonstrating flexibility in providing coverage and/or availability for the call center or front desk patient registration via scheduling adjustments for unexpected absences, events, or call volume variances., • Manages cash and efficient processing of co-pays. Ensures accuracy with insurance verification procedures., • Facilitate interoffice team communication with respectful and constructive problem solving and resolve conflict among team members quickly and fairly., • Maintains a working knowledge of all Provider clinical schedules, call and leave schedules., • Shall efficiently use, monitor and maintain data from EHS modules including, but not limited to, Scheduling and Patient Registration., • Must be able to tolerate frequent work interruptions, organize work and reset priorities in order to complete work responsibilities in a timely manner., • Work is affected by frequent changes in procedures and state, federal, and agency regulations. Other changes requiring immediate response are computer changes in billing and accounting system and hospital/medical classification procedures. ADDITIONAL RESPONSIBILITIES:, • Customer service oriented., • Must be willing to work at all HJA locations, or remotely, on demand as needed based on business needs., • Meets Henry J. Austin incentive standards in all categories on a quarterly basis., • Team player., • Meets the expectations of our internal and external customers in providing excellent service., • Demonstrates positive customer relationship skills with all telephone encounters., • Seeks and supports changes in call flow processes and communication services. Suggests improvements and participates in organized efforts to improve service levels., • Willingly performs other duties or tasks as assigned and handles multiple tasks effectively and efficiently., • Promotes sense of pride in call center and positive interpersonal relations among all team members., • Exhibits commitment to effective problem solving techniques when issues arise., • Arrives at workstation on time, ready to work, and demonstrates minimal absenteeism., • Demonstrates effective problem solving skills, • Performs other duties and assumes other responsibilities as apparent and/or as assigned by Patient Services Supervisor or Patient Access Director. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. REQUIREMENTS: EDUCATION & EXPERIENCE: • Graduation with proof of high school diploma or possession of an approved high school equivalency certificate required., • A two-year college degree or other post-secondary education and/or training preferred., • Employee must pass the presumptive eligibility NJ state exam (Medicaid enrollment exam) within the first year of employment., • Exam preparation class is provided by the State of New Jersey with paid time off by HJAHC to attend a required training class. Employee may be required to use their own earned time if repeat training classes are necessary., • Failure to pass the Presumptive Eligibility NJ State exam (Medicaid Enrollment exam) within the first year of employment may subject the employee to termination from position. LICENSURE AND/OR CERTIFICATIONS: • None required KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO’s) • Skill in the application of modern office techniques and practices and the use and care of office machines and equipment., • Computer literacy and proficiency., • Bi-lingual Spanish preferred (may be required as indicated by job notice)., • Excellent communications and interpersonal skills., • Ability to stay calm and professional under pressure., • Must be courteous and have a pleasant/friendly disposition., • Ability to work well with others and to assist the public cooperatively and courteously., • Strong ability to work in a fast-paced environment and to remain on-task to produce high outcomes. PHYSICAL & WORK REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the manual dexterity sufficient to operate phones, computers and other office equipment. The position requires the physical ability to kneel, bend, and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials. SALARY: $38,000 - $52,600 Powered by JazzHR RAJtn3mEzp

Job Description BCforward is currently seeking a highly motivated Customer Service Representative for an opportunity in Pennington, NJ USA Position Title: Customer Service Rep Location: Pennington, NJ Anticipated Start Date: ASAP Please note that this is the target date, which is subject to change. BCforward will send official notice ahead of a confirmed start date. Duration: 12 Months and possibility in extension but not guaranteed Pay rate: $21/ Hr on W2 Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Training Hours – Monday through Friday 9am -5:30pm EST – Will follow schedule selected at offer time, once training is completed Talking points to have with candidates before submitting to req on expectations: Cell phones ( manager will discuss designated locations for calls and times calls can happen) Dress code (professional business casual attire) REQUIRED ON INTERVIEWS AS WELL Attendance (utilizing the proper call out duty line, communicating with direct supervisor and vendor, showing up for training/ work on the daily) Punctuality (16 hours within first 90 days allotted) RECOMMENDED TO NOT HAVE TIME OFF DURING TRAINING PERIOD. MUST be able to work in a virtual setting on site during training. PLEASE DO NOT BRING PERSONAL ITEMS SUCH AS BLANKETS. DEPARTMENT- WMFS CAS Client Account Services (CAS) primary client is Financial Advisors and Client Associates. CAS provides general investment account maintenance support such as opening a new account, maintaining existing accounts, and enrolling accounts in new features. This can include (but is not limited to) providing tutorial assistance, troubleshooting errors, and document review. • Training Hours – Monday through Friday 9am -5:30pm EST – Will follow schedule selected at offer time, once training is completed Possible shift options are as follows, not guaranteed SHIFTS are listed in EST - Days M - F 8:25am 4:55pm M - F 9:00am 5:30pm M - F 9:30am 6:00pm M - F 10:00am 6:30pm REQUIRED skills- REQUIREMENT of 2 or more years of customer service experience and below skills. • ATTENDENCE IS A MUST IN THIS ROLE!, • Must possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information, • Computer Literacy and proficient in using Microsoft Outlook, Word, and PowerPoint is a REQUIREMENT, • Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constant changing call center environment, • Strong communications skills, great grammar, and the ability to communicate with management, peers, and clients, • Robust customer service skills and the ability to resolve and de-escalate difficult situations and prevent client dissatisfaction with respect and poise, • Positive attitude that embracing coaching as an opportunity to improvement in current role, • Ability to handle confidential matters and sensitive information in a responsible manner., • Ambitious and self-motivating, • CUSTOMER SERVICE SKILLS REQUIRED Benefits: BCforward offers all eligible employees a comprehensive benefits package, including, but not limited to, major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN, with an Offshore Development Center in Hyderabad, India, BCforward’ s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work. BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process. This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration. \nCompany Description BCforward is a leading workforce solutions company connecting skilled professionals with top employers nationwide. We are committed to empowering careers through meaningful opportunities, professional growth, and exceptional support throughout the employment journey. BCforward is a leading workforce solutions company connecting skilled professionals with top employers nationwide. We are committed to empowering careers through meaningful opportunities, professional growth, and exceptional support throughout the employment journey.

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. MUST actua

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Job Description Job Summary We are seeking a customer-focused and detail-oriented Customer Service Representative (CSR) to support banking customers with account inquiries, transactions, and service-related requests. The ideal candidate will have strong communication and problem-solving skills, basic banking knowledge, and the ability to deliver excellent customer service while maintaining confidentiality and compliance with banking policies. Required Qualifications High school diploma or equivalent; additional education is a plus. Previous customer service or call center experience required. Banking or financial services experience preferred. Strong verbal and written communication skills. Basic knowledge of banking products, account services, and financial transactions. Proficiency in computer applications and the ability to navigate multiple systems. Strong attention to detail, problem-solving, and multitasking skills. Ability to handle sensitive customer information with confidentiality and professionalism. \nCompany Description BCforward is a leading workforce solutions company connecting skilled professionals with top employers nationwide. We are committed to empowering careers through meaningful opportunities, professional growth, and exceptional support throughout the employment journey. BCforward is a leading workforce solutions company connecting skilled professionals with top employers nationwide. We are committed to empowering careers through meaningful opportunities, professional growth, and exceptional support throughout the employment journey.

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Job Description Medlogix, LLC delivers innovative medical claims solutions through a seamless collaboration of our medlogix® technology, our highly skilled staff, access to our premier health care provider networks, and our commitment to keeping our clients’ needs as our top priority. Medlogix has a powerful mix of medical expertise, proven processes and innovative technology that delivers a more efficient, disciplined insurance claims process. The result is lower expenses and increased productivity for the auto insurance and workers’ compensation insurance carriers; third party administrators (TPAs); and government entities we serve. Job Description The Customer Service Representative will serve as a liaison between Medlogix and our customers which include: insurance carriers, employers, medical providers, insureds, and colleagues. The Medlogix Customer Service Representatives are responsible for the answering of incoming calls through multiple phone queues, addressing callers, inquiries for multiple lines of business and services, FROI input and distribution, Auto intake/ Medlogix's system updates, processing of Precertification discrepancies, as well as various other tasks. Essential Duties and Responsibilities: • Interact in a professional manner with customers, both internal and external, in a call center environment, • Assist callers with inquiries pertaining to precertification services, PPO network access, medical bill repricing, and Workers’ Compensation First Report of Injury (FROI), • Perform claim intake processes including dissemination of information to multiple parties, • Process claim demographic updates received from adjusters via electronic claim messaging system, • Access various databases as necessary to obtain information to assist callers, • Communicate/interact with other Medlogix departments to address inquiries and matters requiring resolution, • Handle calls of a more complex or urgent nature, • Document all phone calls in call management database, to include details of the nature of call, outcome, and follow-up required, • Meet individual and team goals to achieve required service level agreements, • Perform QA protocols as necessary to ensure SLA’s are achieve Preferred Proficiencies: • NJ/Auto/ PIP insurance knowledge, • Provider/ Hospital medical billing knowledge a plus, • Bi-lingual a plus, • Accurate typing, computation skills, and proficient in Microsoft Office applications, • Ability to work professionally with colleagues and perform as a team-player, • Ability to show initiative: demonstrate a “self-starter” behavior and a willingness to help others Education, Experience and Training: • High School Diploma required, • College Diploma Preferred, • Two plus years of Customer Service experience Required, • Excellent Communication Skills, • Excellent Computer Skills, • Bi-lingual Spanish a plus Medlogix is an Equal Opportunity Employer. Medlogix does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. We will continue to maintain our commitment to making all employment-related decisions based on the merit of each individual.

Job DescriptionCustomer Service Representative Pay Rate: $21/hour, paid weekly Location: Pennington, NJ 08534 | Fully onsite from Monday to Friday. Training Hours: Monday - Friday, 9:00 AM - 5:30 PM EST. Training will be conducted on-site in a virtual setting. Post-Training Shifts: Monday - Friday, 8-hour shifts with a 30-minute lunch. Shift hours may fall anytime between 9:00 AM and 10:00 PM EST. Start Date: 12/7/2026, pending onboarding completion Contract: Initial 12-month contract Contract Extension or Conversion to FTE: Based on performance, attendance, and business needs Access to Health Benefits Overview We are seeking a Client Service Representative to join our Health Benefits Solutions team. This role serves consumers with Health Savings Accounts offered through employer-sponsored benefit plans. The ideal candidate will provide clear information and guide clients through various inquiries, including filing claims, ordering debit cards, password resets, and locating statements. This position requires the ability to navigate multiple systems and screens while engaging clients and accurately entering notes. A successful candidate will be comfortable working in a fast-paced, high-volume call center environment and possess strong de-escalation skills. Responsibilities: • Serve as a primary point of contact for consumer inquiries regarding Health Savings Accounts., • Provide clear and accurate information on a variety of topics, including filing claims, ordering debit cards, and account management., • Navigate multiple systems simultaneously while maintaining engagement with the client., • Accurately type relevant notes and information into the system., • De-escalate difficult situations and prevent client dissatisfaction with respect and poise., • Handle confidential and sensitive client information responsibly., • Maintain a positive attitude and be receptive to coaching and continuous improvement. Required Skills & Qualifications: • 2 years of customer service experience., • Proficiency in Microsoft Outlook, Word, and PowerPoint., • Ability to work under pressure in a fast-paced, high-volume environment., • Strong communication skills with excellent grammar and professionalism., • Proven ability to resolve and de-escalate client concerns effectively., • Computer literacy and the ability to navigate multiple screens/systems simultaneously., • Self-motivated and ambitious. #TMCA

Customer Service / Remote] - Anywhere in U.Competitive Compensation / Comprehensive Employee Benefits Package - As a Call Center Representative, you will: handle incoming calls from customers and assist them with inquiries, concerns, and requests; provide excellent customer service by actively liste

Customer Service Rep / Remote] - Anywhere in U.Competitive Hourly Pay / Health-Dental-Vision-Life-Disability / HSA / 401(k) retirement plan / Career advancement / Continuing education - As a Call Center Representative at MedQuest Imaging, you will: Answer inbound calls promptly and professionally to

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Call cente

Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Call center representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Use the Call Center Member Connect Five Step Process as a framework for each member call. Support departmental service goals by answering a daily volume of calls, which is determined each day by the total number of calls received, the individual number of hours worked, the average number of TMSRs wo