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Butler/Till is a results-driven marketing agency offering deeply collaborative client experiences, proprietary technology, and world-class partnerships. At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, and our unique structure as a 100% employee-owned company (ESOP). \n \n SUMMARY \n The Field Team Lead is a strategic, results-driven leader who excels at developing high-performing teams while championing exceptional customer experiences and driving account growth. This role is responsible for managing and mentoring a team of Field Account Managers, equipping them with the tools, training, and support necessary to succeed in both client service and sales. The Field Team Lead is responsible for leading the team with a focus on excellence, fostering strong client relationships, identifying growth opportunities, and ensuring a smooth and efficient experience with our marketing solutions. \n \n As a manager of people, the Field Team Lead is a confident, dynamic leader dedicated to the success of both the team and our client. They inspire their team to deliver exceptional service as trusted advisors, using their marketing expertise and consultative sales skills to understand client needs and effectively present BT’s comprehensive marketing campaigns, including branding, content creation, and paid search. By leveraging industry knowledge, customer insights, and collaborative strategies, the Field Team Lead drives the team to meet ambitious sales goals while ensuring long-term client satisfaction and growth. \n \n KEY OUTCOMES & RESPONSIBILITIES \n Key Outcome: Drive team excellence and foster strong client relationships \n Key Responsibilities: \n\n • Team Leader and Mentor: Supervise and mentor a team of Field Account Managers, fostering a collaborative and high-performance culture that aligns with company goals; provide coaching, feedback, and development opportunities to ensure individual and team success\n, • Relationship Builder: Empower the team to create successful long-term client relationships by understanding client needs, proactively addressing concerns, and ensuring regular, meaningful communication that enhances trust and loyalty\n, • Account Health Champion: Guide the team in overseeing the overall health of assigned accounts, ensuring successful contract renewals, setting, and managing client expectations\n, • Client Experience Advocate: Model and instill a client-centric mindset, ensuring the team delivers exceptional support, promptly resolves issues, and consistently creates positive client experience\n, • Strategic Cross-Seller: Equip and support the team to proactively identify and pursue cross-sell opportunities with customers already engaged in Butler/Till programs, driving incremental revenue growth\n, • Engagement Driver: Lead efforts to maintain high engagement rates with clients by encouraging active, value-added outreach to promote retention and generate new business opportunities\n\n \n Key Outcome: Grow existing accounts by expanding product adoption and deepening client engagement \n Key Responsibilities: \n\n • Manage Sales Pipeline Development: Lead the identification and nurturing of a strong pipeline for upsell and new business opportunities, ensuring the team consistently prioritizes high-value prospects\n, • Lead Sales Strategy Implementation: Offer guidance and oversight to the team in driving enrollments for all Butler/Till program offerings using a solution-oriented sales approach\n, • Drive the Consultative Sales Process: Support and guide the team in implementing consultative sales strategies, ensuring consistent and effective performance\n, • Set and Monitor Sales Targets: Define measurable sales targets for each team member and regularly review progress, including metrics such as call activity, appointments, presentations, and new enrollments\n, • Evaluate and Report on Performance: Lead the strategic oversight of team outreach efforts, insights, recommendations, forecasts, and outcomes, ensuring alignment with organizational goals and providing actionable visibility into performance\n, • Strategically Guide Team to Achieve Revenue Goals: Lead efforts to exceed revenue targets through targeted upselling and cross-selling within existing client accounts\n\n \n Key Outcome: Drive program retention through strategic engagement \n Key Responsibilities: \n\n • Foster Account Health: Monitor and analyze account performance metrics, proactively addressing issues to ensure customer satisfaction and long-term retention\n, • Cultivate Strategic Customer Loyalty: Build deep, trusted partnerships with clients by delivering ongoing value through personalized engagement and proactive support\n, • Optimize Client Engagement: Implement high-touch outreach strategies to ensure customers remain actively engaged with Butler/Till programs, continuously reinforcing the value of our offerings\n, • Leverage Customer Insights: Regularly collect and analyze client feedback, usage data, and engagement trends to inform strategies that strengthen retention efforts\n, • Execute Renewal Strategies: Secure contract renewals by proactively identifying customer needs, creating strategic account plans, and ensuring smooth negotiation processes\n, • Continuously Analyze Metrics: Regularly track and maintain detailed data on retention-focused activities, including client interactions, renewal rates, engagement scores, and outcomes\n\n \n Other Responsibilities: \n\n • Own and execute annual and monthly enrollment activities ensuring an exceptional client experience\n, • Other responsibilities may be required due to business needs and scope of work\n, • Some travel to marketing events hosted by BT or clients is required\n\n \n QUALIFICATIONS \n Required \n\n • 7+ years of experience in Sales Management\n, • 4+ years of experience in end-to-end sales solutions\n, • Solution-focused sales experience with a strong understanding of consultative selling and sales strategies\n, • Proven track record in account management with cross-selling expertise\n, • Excellent communication and presentation skills\n, • Exceptional negotiation and closing skills\n, • Self-motivated, results-oriented, and able to thrive in a fast-paced environment\n\n Preferred \n\n • Bachelor’s degree in Sales, Marketing, or Communication – a combination of education and experience will be considered\n, • 2+ years’ experience with CRM software\n, • Experience marketing at larger scale events such as trade shows exhibiting\n, • Outside sales experience\n, • Experience with marketing products; branding and digital marketing\n\n \n CORE COMPETENCIES \n\n • CUSTOMER FOCUS/CLIENT INTIMACY: Seeking to understand client business challenges/needs and delivering continuous value to our clients\n, • COLLABORATIVE: Working with teams and across the organization with ease\n, • OWNER AGILITY: Able to continuously learn and quickly adapt to changing circumstances\n, • RESULTS DRIVEN: Accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments\n, • DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting\n\n \n WORK ENVIORNMENT & PHYSICAL DEMANDS \n The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job, typically in an office setting or in a home office. An employee in this role may be in a stationary position, often standing or sitting for prolonged periods and using office equipment and computers. The noise level in the office environment is usually moderate (i.e., business office with computers and printers, light foot traffic, etc.). Reasonable accommodation may be requested to enable individuals to perform the essential functions. \n \n COMMITMENT TO DIVERSITY, EQUITY, INCLUSION AND BELONGING \n Our dedication to Diversity, Equity, Inclusion, and Belonging (DEIB) is a cornerstone of our culture. We believe that the diversity and inclusivity of our workforce are sources of strength. As you become part of our community, you’ll discover that we are dedicated to creating a positive impact, not only for our clients but also for the communities where we live and work. \n \n EEO DISCLAIMER \n Butler/Till is an Equal Opportunity Employer to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. \n \n COMPENSATION \n Butler/Till is committed to providing pay transparency of our compensation philosophy and ensuring equitable pay practices for our employee owners. The compensation range for this position is $66,000- $104,000 and represents the annual salary range in Rochester, NY. Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience.

Job Description Warehouse Associate - 1st Shift To safely and accurately receive, store, pull and ship product and orders using established Lindenmeyr Munroe (“Company”) inventory policies and procedures and order pick systems. ESSENTIAL FUNCTIONS: • Performs Company established power industrial truck safety check of assigned material handling equipment at beginning of shift., • Inspects, fills and stages product for order fulfillment using radio frequency equipment (“RFE”)., • Manually counts sheets of paper or uses a scale to measure required number of sheets per order. Repackages loose sheets (boxes or wraps in paper)., • Transfers full/partial boxes onto shipping pallet., • Verifies quantities pick to actual order, checking for shortages and/or damage., • Prepares product for safe shipping by labeling, packing and wrapping when necessary., • Uses power industrial/material handling equipment to move pallets to dock or dock to delivery truck., • Receives merchandise, properly checks and puts stock in its proper location on a daily basis., • Assists others as necessary (other warehouse members, customers, couriers in call area, sample staff)., • Adheres to all established safety rules and regulations. Immediately reports any safety hazards/work related injuries to supervisor., • Computer/RFE skills. SKILLS AND ABILITIES: The physical demands described here are representative of those that must be met by the individual to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Rarely: 0-5% of the time in an 8-hour workday, • Occasionally: 6-33% of the time in an 8-hour workday, • Frequently: 34-66% of the time in an 8-hour workday, • Constantly: 67-100% of the time in an 8-hour workday Standing: Frequently. Periods of standing are required for up to several minutes at a time (e.g., while driving forklift truck). Order pickers are on their feet all day and they are moving constantly (except when driving the forklift truck). Walking: Frequently. Warehouse floor is concrete. Distances may vary Climbing: Occasionally. Step up and off forklift platform. Sitting: Frequently. Periods of sitting are required while driving sit-down Hilo to unload trucks and directly put away in bulk locations. Lifting/Carrying: Occasionally. Up to 70 pounds at various heights and distances: • from shoulder height to ground, • from waist height to ground, • from waist height to shoulder height, • from waist height or lower to waist height or lower Pushing/pulling: Occasionally. Manipulate up to 160 pounds of product: • sliding box off pallet to hand truck, • sliding box from waist height to ground, • sliding box from waist height to waist height Pushing/pulling Frequently. Using hand truck and manual pallet jack to move loads of 5 cartons or more. Bending: Occasionally. While operating dock leveler controls, moving product from pallet to hand truck, scanning product while using RF equipment, opening and closing dock leveler, unwrapping pallet, and occasionally to open rear door Reaching: Occasionally. To access boxes on pallet. Crouching/kneeling: Rarely. Up to a few minutes at a time while performing safety inspection or verifying product. Balancing: Occasionally. Walking on uneven surfaces. Looking up: Frequently. While pulling orders or put away of product in upper levels of rack. Specific Tasks: • Open and close rear door of truck: Occasionally., • Maneuver hand truck (push/pull/steer/tilt): Frequently. Unloaded and loaded (up to 5 cartons)., • Operate Manual/powered walk-behind pallet jack including hand controls while moving product and/or skids in excess of 2,000 lbs : Frequently. Unloaded and loaded Reading: Frequently. Read orders on RF equipment and product labels. Scanning: Frequently. Scan product label to confirm proper item picked QUALIFICATIONS AND REQUIREMENTS: • High school diploma or general education diploma., • Ability to operate power industrial and material handling equipment., • Ability to maintain simple logs and records., • Physically able to lift up to 70 lbs in order to load and deliver product., • Proficient in basic math skills to include units of measurements, multiplication, division and subtraction., • Ability to work in a fast paced environment with minimal supervision.., • CDL Class A license with a minimum of 1 years driving experience a plus Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee assistance program, • Employee discount, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Tuition reimbursement, • Vision insurance

Job Description Seeking primarily day and evening shifts, with limited overnight shifts available. Training in person up 2 to 4 weeks, possibility of remote work available after 30 days of employment. A Community Connector is a client-focused position responsible for providing an assessment, problem solving and referral assistance for clients with complicated needs. A successful Community Connector uses empathy, advocacy, and cultural competence to help clients access the services needed to build and sustain healthy lives. This position requires a creative intellectual with critical thinking skills and a desire to help those in need. Under the general supervision of the 211/LIFE LINE Supervisor, handles incoming contacts to the contact center on various assigned information & referral and customer service contracts: answering all contacts, collecting and documenting all required data and offering all applicable resources and referrals to clients. ESSENTIAL DUTIES AND RESPONSIBILITIES • Perform in-depth screening for community programs for the purpose of educating, navigating, and connecting clients with needed services., • Answer all assigned contacts (phone, chat, text); identify and accurately refer clients to appropriate community resources which may address the client’s additional health and social needs., • Use active listening skills and conversational intent to: develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts., • Must be able to maintain strict confidentially of sensitive information., • Utilize prescribed software to accurately document all client interactions., • Obtain and document all required data according to established policy, protocol and procedure to assist in the identification of gaps in services that can be addressed., • Must be available to work rotating shifts including nights and weekends and be flexible to backfill shifts as necessary., • Attend and participate actively in all required in-service and other department meetings., • Conduct consumer satisfaction surveys and follow up accordingly., • Keep all activities in line with the core values and contribute to the positive culture of Goodwill of the Finger Lakes., • Contributes to the overall effectiveness of the 211/LIFE LINE Program by completing all other tasks as assigned. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill and/or ability required. Candidate required to obtain AIRS Certified Information & Referral Specialist status, and maintain certification through attending trainings and reading industry materials. Additionally, must obtain these certification within 2 years of eligibility (following AIRS eligibility criteria). Maintenance of certification through employment required. EDUCATION and/or EXPERIENCE: Associates Degree in related field. One-year experience in customer service and/or Call Center industry. Or an equivalent combination of education and experience. LANGUAGE SKILLS: Ability to clearly communicate concepts, processes and methods to enhance learning and skill building. REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. OTHER SKILLS AND ABILITIES: • High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems. Able to troubleshoot basic technical issues., • Adaptable and able to move with change while maintaining a positive attitude., • Excellent interpersonal skills: Diplomatic, team-oriented approach., • Self-directed to take initiative in follow-up and resolution of daily issues., • Innovative, forward thinker – able to think outside the box., • Experience with softphone and software systems commonly used for Contact Center applications a plus. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to openly communicate. The employee frequently is required to use hands to finger, handle, or feel objects or keyboard and reach with hands and arms. The employee is occasionally required to stand, walk, and sit. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 211/LIFE LINE is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of 211/LIFE LINE’s clients. Required to be responsive and available for shifts as much as 12 hours in length during call surges and declared emergencies. 211/LIFE LINE is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private workspace. The noise level in the office is usually moderate. Goodwill of the Finger Lakes and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability

Job Description Overview Who we are— Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. We fulfill this promise through our employees, who live Our Values every day, the Transcat Way. Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve. Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? Here’s what Transcat has to offer— • Work that matters., • A values-based culture where people care about each other and the work they do together., • Flexibility, • Training and development to accelerate learning and career advancement., • Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!, • Pay Range $35.00 - $45.00/hour Senior Calibration Technician is the highest-level technician position within Transcat with a minimum of six (6) years commercial calibration experience preferred. Calibration Technicians at this level typically can calibrate, troubleshoot, and adjust higher-level equipment across a minimum of eight (8) disciplines, with expert knowledge in three (3) disciplines (e.g., Electrical, Dimensional, or Pressure). Proficiency and expertise are determined in accordance with Transcat’s technician skills progression matrix. A Senior Calibration Technician will be capable of completing work independently within the lab or onsite at a customer location, with limited or no guidance. CCT or CMT certification is desired for this role. Responsibilities Essential Duties and Responsibilities • Perform calibration work with little to no supervision, • Conduct independent research when necessary, • Coordinate and manage daily workloads without direction from the service manager, • Identify and utilize appropriate measurement techniques, • Maintain calibration standards, • Understand and apply uncertainties to measurements made, • Read and interpret labs’ scopes of accreditation, • Work effectively with lab support staff, • Working knowledge and competency in eight (8) disciplines and expert in three (3) disciplines preferred, • Perform calibrations within a laboratory or customer onsite setting, • Work at customer on-sites with little to no direction, • Fulfill duties safely under working conditions, in keeping with Company requirements and standards, • Other duties as assigned, • Travel requirement: up to 50% of work schedule Primary Objectives • Call upon high-level skills, techniques, and processes to calibrate, troubleshoot, and adjust a high volume of high-level equipment with few errors, • Coordinate work schedule for the lab, • Prepare detailed analysis of calibration processes and uncertainties, • Develop and implement process improvements, • Develop team lead skills and responsibilities, • Train and advise lower-level technicians, • Deliver on Transcat’s Quality Policy (QAC-F01-001) Qualifications Required Knowledge, Skills, Abilities, and Qualifications • Successful completion of assigned training materials through on-the-job training, online content, LMS, and classroom led instruction, • Elite interpersonal and customer service skills, • Excellent attention to detail, • Self-motivated learner with the ability to learn new skills related to calibration and calibration processes, • Ability to take direction and learn from feedback, • Ability to communicate well with supervisor, solve problems effectively, and work both independently and as part of a team, • 3+ years driving experience with a valid driver’s license and acceptable driver history Education and Experience Required: Associates degree from college or technical school; or six+ (6+) years related experience and/or training; or equivalent combination of education and experience Preferred: • Six+ (6+) years of commercial calibration experience, • CCT or CMT certification, • Extensive statistical background, • Advanced proficiency with Microsoft Office computer software including, Word, Excel, and Outlook, • Advanced organizational and time management skills, • Experience in PMEL, PME, TMDE, Metrology, Calibration, ASQ CCT, METCAL, GPETE, Electronics, GCAMS, or Avionics Physical Demands These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this job. We will reasonably accommodate individuals with disabilities to perform the essential functions of the position. While performing the responsibilities of the job, the employee is required to read, write, talk, and hear. The employee is often required to sit and use their hands and fingers to handle tools and equipment. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Occasionally will be required to lift up to 75 lbs. Work Environment The work environment described here is representative of what an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to risk of electrical shock. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; and vibration. The noise level in the work environment is usually moderate. Equal Opportunity and Non-Discrimination Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status. As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law. We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety. Contingencies All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report. Ind1

Job Description Job Description The Recovery Representative is responsible for resolving bank-returned payments associated with the client's FSA, Health & Benefits, 401(k), debit card, and other ancillary products. This is a high-volume, client-facing role that combines collections, account research, problem resolution, and customer service. The representative will work directly with clients to understand why a payment or debit was unsuccessful, recover outstanding funds, and educate clients on steps they can take to help prevent future bank returns. The role requires confidence handling challenging financial conversations while maintaining a professional, service-oriented approach. Required Qualifications • Previous collections experience., • Associate degree or higher., • Previous experience working directly with customers or clients., • Experience handling inbound phone calls in a professional environment., • Ability to confidently navigate difficult or potentially escalated client conversations., • Ability to work effectively in a high-volume, fast-paced environment with limited downtime., • Strong computer skills and ability to learn multiple systems and processes., • Working knowledge of Microsoft Office, including Word and Excel., • Professional verbal and written communication skills. Nice to Have Qualifications • Banking or financial services experience., • Previous call center experience., • Experience in finance, accounting, payroll, or payment processing., • Sales experience, particularly experience overcoming objections or discussing payments with customers., • Bachelor's degree., • Experience researching payment failures, returned transactions, or banking issues., • Familiarity with FSA, Health & Benefits, 401(k), payroll, or related financial products., • Experience working in a metric-driven environment. Key Responsibilities • Handle inbound calls and resolve bank returns, failed debits, and outstanding balances., • Research and process new and pending returned items across products such as FSA, Health & Benefits, 401(k), and debit card programs., • Recover as much lost revenue as possible while providing quality service to internal and external customers., • Handle client objections and work returns through completion using established guidelines., • Educate clients on return reasons, prevention, and alternate service or resolution options when appropriate., • Evaluate client status and available services while helping mitigate financial risk., • Maintain required daily call activity and accurate account documentation., • Develop working knowledge of applicable Paychex products and systems., • Participate in ongoing training to strengthen product and process knowledge., • Follow department procedures and applicable requirements, including FDCPA and NACHA guidelines.

Job DescriptionDescription: We are Hiring! Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential. We proudly serve and employ people from all backgrounds and experiences. If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special. Employment Type: Full-Time Schedule: Sun-Thurs 11am-7pm Salary: $22.50-24.00/hr. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Qualifications Education: Associate’s Degree in Social Work, or in related Human Services field required. Credentials: Valid and clean NYS Driver’s License. QHP- CASAC- T, CASAC, LMSW, LCSW, NCCC, LMHC, CRC, RN, or PhD required. Recovery peer advocate training also preferred. Experience: Minimum of two years of experience working with substance use disorder clients or mental health services preferred. Bilingual in Spanish is preferred. Counselor I Qualifications: CASAC-T Counselor II Qualifications: CASAC Counselor III Qualifications: Master CASAC, Specialty CASAC, or other QHP About the role: Under general supervision, provides residential and clinical support to substance use disorder clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment. Key Responsibilities • Provides residential and clinical support services for substance use disorder clients., • Carries a caseload of clients., • Completes all necessary paperwork related to client services in compliance with Agency and regulatory standards., • Provides individual therapy services., • Responsible for admissions, discharges and treatment plans., • Manages medication process and procedures for all program participants., • Provides necessary case management to assure client participation in treatment and support services., • Collaborates and communicates with appropriate collateral (i.e., Agency staff, Outpatient substance use treatment providers, vocational and educational providers, criminal justice agencies and related community organizations) to assure coordination of client services., • Assist clients to meet all requirements for Department of Human Services (DHS)., • Responsible for life skill programming including but not limited to: vocational/educational planning and readiness, parenting, anger management, planning skills, financial literacy, community integration, daily living skills, medication management, symptom management and skills for recovery and relapse prevention., • Facilitates life skills education through one on one sessions, • Coordinates schedule of outside speakers to support Life skill programming., • Facilitates educational and skills development sessions as needed., • Communicates with residential team about client and residential community needs for life skills., • Monitors residents to assure a safe therapeutic environment., • Makes weekly house checks and individual weekly one on one sessions, • Documents any unusual incidents or situations., • Communicates with appropriate staff regarding clients., • Works with Program Manager on monthly housekeeping reports and facilitates any work order requests with the Facilities department, • Ensure residents activities are safe and therapeutic, • In absence of Program Manager, will be designated point of contact for on-call schedule and provides crisis intervention and conflict management to residents as needed., • Assists clients with food and hygiene on a situational basis, • Facilitates recreational activities for residents., • Meets with residents planning committee to plan recreation night., • Secures department vehicle and facilitates recreation activities that take place in the community., • Participate in all team, or residential activities., • Mediates crises at residential program as needed., • Participates in on-call schedule, • Communicate client needs to Program Manager, • Work cooperatively with other internal and external partners, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. #INSJ Requirements: Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law/ Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: Join our Team! Monroe Ambulance is a family-owned private EMS Agency based in Rochester, NY. We have Proudly been in business since 1975, providing 24/7 advanced and basic life support, patient transport, and community education to both Monroe and Franklin County. Monroe Ambulance offers a family-friendly environment where you can become part of the critical infrastructure that keeps our communities safe. Here you’ll find all departments work together as a team to live out our core values: Quality, Compassion and Integrity with the goal of providing the highest quality care available to the communities we serve. About the Opportunity Full-time Pay range: Starting at $25/hour, with final compensation commensurate with experience. On-call pay additional -$50/night during the week, $100/day on weekends, 4hr minimum pay at your hourly/overtime rate if you are called in however most cases can be handled over the phone, on-call is on a 3-person rotating schedule Choose from 4 High-Deductible Health Plans in 2025- including one single-coverage plan that’s 100% company paid Comprehensive health, dental and vision coverage options for you and your family Retirement savings plan with company match Paid time off, 7 paid holidays per year, and more! Company Sponsored Ford STARS Training allowing you to become fully Ford certified while you work! Company Paid PPE fund allows you up to $500/year for work boots, safety glasses including prescription safety glasses, gloves, etc. Position Overview Repairs and maintains company and customer vehicles and mechanical equipment (engines, hydraulic systems, etc.) within the regulations and standards set by DOT (Dept. of Transportation), NYS DOH (NY state Dept. of Health), and DMV (Dept. of Motor Vehicles) by performing the following duties. Essential Job Functions • Observes mechanical devices in operation to watch and listen for causes of failure, • Completes thorough documentation of all work performed, condition of the vehicles, parts to be ordered, and work to be scheduled., • Diagnoses electrical and computer control devices using appropriate testing equipment., • Dismantles devices to gain access to and remove defective parts., • Examines form and texture of parts to detect imperfections., • Inspects used parts to determine changes in dimensional requirements., • Repairs or replaces defective parts., • Installs special functional and structural parts in devices., • Lubricates and cleans parts., • Starts devices to test their performance., • Sets up and operates drill press, grinder, and other metalworking tools to make, repair, and rebuild parts., • Repairs electrical equipment., • Preventative maintenance on a scheduled basis for all fleet vehicles., • Completion of fabrication work as assigned, to include; body work, painting, etc., • Road service calls as necessary to evaluate and repair failed vehicles and equipment. This includes our vehicles in Franklin County (Malone NY) once every other month on a rotating schedule (travel and hotel are paid by company)., • Timely communication to Supervisors and Dispatchers of vehicles off road for service and repair. (To include target time for returning to road service.), • Road tests equipment and vehicles., • Diagnoses chronic repair problems and devises permanent repair resolution plan., • Operating snow removal equipment., • Performs minor building maintenance and equipment repair as needed.Requirements: Requirements • Must have own tools, • Valid NYS Driver’s License, • Minimum of Two (2) years as an Automotive Technician, • ASE Certified Technician (A1-A8) Not required but preferred, • NYS Inspectors License is a plus, • Technical skills to diagnosis, electrical and mechanical repairs, • Effective and professional communications skills, • Work well in a team environment, • Basic computer skills, • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • High School diploma or equivalent. One year certificate from college or technical school; and three to six months related experience and/or training; or equivalent combination of education and experience. Must be at least 18 years of age., • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must regularly lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • While performing the duties of this job, the employee regularly works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is regularly exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is usually very loud. Monroe Ambulance is an Equal Opportunity Employer and prohibits discrimination based on any protected status. As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state and local law. We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety. *Additional Salary Detail The referenced pay represents our good faith and reasonable estimate of the potential compensation at the time of posting. Actual compensation will be determined based on various factors, including the candidate's qualifications, experience, and skill set.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Elevate Solutions Payroll Associate plays a critical role in delivering white-glove support across key Human Capital Management (HCM) functions, including payroll processing, HR data management, and client inquiry resolution. As the frontline of the Elevate Solutions team, this role is responsible for ensuring the accurate and timely execution of recurring services, while providing proactive, high-touch support that exceeds client expectations. This position requires attention to detail, the ability to manage multiple priorities, and a commitment to delivering operational excellence and client satisfaction. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Expectations: • Payroll & HR Data Entry: Maintain and process payroll and HRIS data with a high degree of accuracy and confidentiality across client accounts., • Client Communication: Deliver prompt, clear, and professional communication via phone, email, and ticketing systems; serve as a trusted resource on routine inquiries and procedural guidance., • Ownership & Follow-Through: Proactively manage assigned client workload, ensuring timely follow-up and resolution of open tasks, escalations, and service requests., • Problem Solving: Diagnose and resolve payroll and data discrepancies, leveraging available tools, documentation, and internal expertise to ensure accurate outcomes., • Cross-Functional Collaboration: Liaise with internal teams (e.g., Product Support, Tax, Benefits) to ensure seamless service delivery and resolution of complex issues., • Process Adherence: Ensure full compliance with internal procedures, control protocols, and payroll policies, including client-specific processing requirements. Responsibilities: • Payroll Administration: Execute end-to-end payroll tasks including pre-check validations, earnings/deductions auditing, and post-processing confirmations., • Data Maintenance: Manage HR, timekeeping, and pay data updates such as new hires, terminations, rate changes, and PTO adjustments., • Client Issue Resolution: Triage and resolve day-to-day service requests from clients, escalating when appropriate based on scope or complexity., • Knowledge Management: Maintain working knowledge of supported platforms, internal policies, and regulatory requirements relevant to client deliverables., • Quality & Compliance: Perform audits and reconciliation activities to ensure compliance with client contracts, internal standards, and external regulations., • Support Tax Filings: Assist with the preparation, validation, and tracking of payroll tax filings. Ensure awareness of deadlines, escalate discrepancies, and coordinate with internal teams to resolve tax related issues. Education and Experience Requirements: • Bachelor’s Degree required, • Required to attend full Account Manager training, • Experience in customer service or previous client interfacing role, • Proficiency in Microsoft Office suite, • Data accuracy and proficiency Preferred • CPP, FPC, APA, and/or SHRM-CP certified, • Experience in payroll and/or call center environment Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $25.00 - $29.52/hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. #LI-AD1 Requirements:

Job DescriptionCompany Description Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. Job Description We are looking for an Outside Sales Representative to join our Rexel, USA team in Rochester, NY! Summary: The Outside Sales Representative is responsible for the sales and marketing efforts with the objective of increased profitable sales through creating, building, and maintaining high quality relationships with new and existing customers. Utilize company digital tools and company products and services to connect with consumers, develop creative solutions, generate sales volume, and provide the highest level of customer service. What You'll Do: • Responsible for selling, marketing, promoting, and demonstrating products. Effectively communicate the features and benefits of our product offering, • Increase business by generating sales to new customers and by selling additional products to existing customers, • Collaborate with leadership, team members, and suppliers in planning, tracking, and implementing sales strategies and developing new markets, • Assist customers with product selection and application utilizing knowledge, internal specialists, as well as supplier representatives, • Establish and maintain customer relationships, • Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences in order to present a unique solution to each customer tailored to their business objectives and needs, • Collaborate with customers and team members for product quotations and provide on-going communication throughout the customer's purchasing lifecycle, • Work with management, credit, and customers to resolve payment issues promptly, • Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends, • Actively participate in professional development to improve professional selling skills and maintain technical capabilities. Participate in company training/development, special promotions, sales meetings, supplier seminars, and training schools to enhance and maintain personal and product knowledge, • Maintain accurate and timely records including sales call schedules and expense reports, • Coordinate sales calls with vendors to introduce and demonstrate products, identify customer needs, and promote product and service solutions, • Utilize and champion digital tools, customer solutions and services to gain a competitive advantage, • Perform other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications What You'll Need • 3+ years of sales or electrical industry experience, • Valid Driver’s License, • High School or GED - Required Knowledge, Skills & Abilities • Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs, • Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills, • Ability to prioritize and manage multiple tasks and deadlines, • Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence, • Product and application knowledge essential, • Highly self-motivated, • Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM) Additional Information Physical Demands: • Sit: Must be able to remain in a stationary position - Frequently – 21% to 50%, • Walk: Must be able to move about inside/outside office or work location - Constantly – at least 51%, • Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%, • Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%, • Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%, • Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51% Weight and Force Demands: • Up to 10 pounds - Occasionally – up to 20%, • Up to 25 pounds - Occasionally – up to 20%, • Up to 50 pounds - Occasionally – up to 20% Working Environment: • Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%, • Exposed to electrical hazards; risk of electrical shock - Occasionally – up to 20%, • Handles or works with potentially dangerous equipment - Occasionally – up to 20%, • Travels to offsite locations - Constantly – at least 51% Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. For the state of New York only, the pay range is $80,000 to $100,000 with opportunity for commission-based compensation, depending upon qualifications, experience and other considerations permitted by law. Our Benefits Include: • Medical, Dental, and Vision Insurance, • Life Insurance, • Short-Term and Long-Term Disability Insurance, • 401K with Employer Match, • Paid vacation and sick time, • Paid company holidays plus flexible personal days per year, • Tuition Reimbursement, • Health & Wellness Programs, • Flexible Spending Accounts, • HSA Accounts, • Commuter Transit Benefits, • Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few., • Employee Discount Programs, • Professional Training & Development Programs, • Career Advancement Opportunities – We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Job DescriptionDescription: We are Hiring! Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential. We proudly serve and employ people from all backgrounds and experiences. If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special. Employment Type: Full-Time Schedule: Monday-Friday Salary: $25.00/hr. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives. Qualifications: Education: Bachelor’s Degree Credentials: Possesses a valid NY State Driver’s License and a Driver’s record considered acceptable by the agency and insurance carrier. Bilingual (English/Spanish) is required for some positions. If position requires bilingual skills to be used, additional compensation will be offered. Experience: At least two to four years of practical experience working with individuals with disabilities or chronic illnesses. A combination of education and experience may be substituted at the discretion of the Director. About the role: Provide intake and ongoing care management services to individuals living in Monroe, Finger Lakes or Southern Tier Regional Counties who have been diagnosed with one or more chronic illnesses. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Key Responsibilities • When needed, serve as contact for referrals and conduct necessary screening and/or follow up for client to proceed with intake in applicable program(s)., • Provide client-guided care management services to caseload assigned, maintaining accurate and verifiable documentation of all services rendered., • Using a person-centered approach, complete comprehensive and detailed assessments, reviews, crisis plans, and care plans as required by standards set by DOH and lead Health Home contractors., • Demonstrate, promote and practice cultural competency towards clients through respect and understanding., • Recognize and embrace diversity through supporting and encouraging the strengths of everyone served., • Provide meaningful core services for each client assigned monthly and as needed, to ensure all care plan goals are addressed to the satisfaction of the clients served., • Utilizing a team approach, maintain accessibility for clients during the workday., • Assist clients in the acquisition and maintenance of public benefits e.g., Medicaid, SNAP, Social Security, etc., • Provide linkage/referrals and coordination of resources/support for medical care, mental health, social, recreational, and housing/basic needs, etc., • Remain current in the field, support and implement best practice service models within the program., • Make independent decisions and recommendations regarding immediate risk factors presented and provide crisis intervention and follow-up as needed., • Demonstrate flexibility to be available to clients in their homes/communities including working outside of normal business hours as needed., • Provide on-call availability via cell phone to Health Home program as needed., • Serve as client advocate., • Facilitate the development of a Care Team to carry out individualized and strength-based Plan of Care through regular case conferences and case reviews., • Participate in staff meetings and other Care Coordination department activities., • Ensure compliance with all applicable local, State, Federal and Health Home Network regulations and agency policies., • Participate in mandatory ongoing training and professional development offered., • Represent Catholic Charities Family and Community Services on appropriate boards and committees as assigned by CC Director., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description At Power-Flo Technologies, you’ll be part of a team that supports the electrical, industrial, mechanical, and automation industries with trusted products and real-world solutions. What sets us apart is our people-first, collaborative culture—where technical expertise and teamwork come together to meet the unique needs of our customers. As the Outbound Sales Representative, you will work closely with the sales and leadership teams to nurture sales leads and set up appointments. Monday - Friday. Open to part-time and full-time schedules between the hours of 7 AM - 5 PM. Salary Range: $19/hour + bonus potential Competitive Benefits Package • Health insurance (medical, dental, vision), • EAP, • PTO program and paid holidays, • 401K, • Company provided life insurance (after 1 year of employment), • ESOP (Employee Stock Ownership Plan) On the job training provided Outbound Sales Representative Duties and Responsibilities: • Make outbound cold calls and emails to potential customers to pitch our products and services, • Field inbound calls from prospective customers answering any questions, • Gain product and service knowledge and stay up to date with our offers, • Research potential customers, • Vet potential customers through a sales funnel, • Track the contact list and maintain customer records, • Take detailed call notes and record feedback, • Follow sales scripts, • Meet or exceed sales goals Outbound Sales Representative Knowledge, Skills, and Ability: • Experience in outbound sales, • Cold calling and/or call center skills, • Strong verbal and written communication skills and attention to detail required, • Strong customer service skills including phone etiquette, active listening, persuasiveness, and determination, • Persistent and results oriented, • Eager to gain product knowledge, • Ability to prioritize work and handle multiple tasks simultaneously in a fast paced, diverse, and growth-oriented environment, • Ability to work under tight deadlines, • Works well independently, • Working knowledge of MS-Office Suite including MS-Word and MS-Excel, • Ability to learn and adapt to proprietary software applications, • A driver's license is required to travel to trainings as needed, • Automation and industrial product knowledge a plus. About Us We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa. Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States. Power-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS SOLUTIONS.

Job Description The 2-1-1/LIFE LINE Contact Center Supervisor is responsible for the daily supervision of the 2-1-1/LIFE LINE program. 2-1-1/LIFE LINE is a crisis/suicide hotline and information & referral program offering crisis intervention, needs assessment and referrals to health and human services organizations that can assist with those identified needs. The 2-1-1/LIFE LINE program operates many different hotlines and related information & referral and customer service contracts. The 2-1-1/LIFE LINE Contact Center Supervisor supervises the front line staff and the coordination of the department workflow. The 2-1-1/LIFE LINE Contact Center Supervisor supports and maintains call center traffic (calls, e-mails, faxes, live chat) within established standards and ensures delivery of superior customer service. The Contact Center Supervisor is responsible for supervising the delivery of services and providing feedback and coaching on performance and adherence to policies and protocols, as well as overseeing the delivery of ongoing training to all Telecounselors. Maintains knowledge of program activities, changes, issues and provide input into relevant service wide decisions. Subscribes to and promotes Goodwill of the Finger Lakes’ mission, vision, and values. Functions as an active Call Center Team member to achieve organization and department goals. Competencies needed to be successful in this job include: Approachability, Customer Focus, Professionalism, Conflict Management, Directing Others, Timely Decision Making, Patience, Personal Learning, Contract Management, Change Agility. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Prepares schedules; maximize the coverage of the queue at the same time reduce overtime without comprising contract standards., 2. Monitors and prioritizes daily workloads to handle call and adjust work assignments in response to volume fluctuation., 3. With guidance from the 2-1-1/LIFE LINE Operations Manager, provides direction and support to staff regarding the delivery of information and referral, crisis intervention, and counseling services. 3.1.1. Responsible for supervising the performance of the Shift Coordinators 3.1.2. Completing monitoring forms, and providing both formal and informal feedback and coaching to Telecounselors around clinical skills and customer service techniques. 3.1.3. Assists in enforcing Telecounselor action plans around improvement of I&R and clinical skills; reports on Telecounselor progress with action plans. 3.1.4. Responsible for the provision of immediate support to staff and debriefing of staff regarding difficult and/or complex customer interactions; reviews these interactions and provides feedback to Telecounselors regarding performance 3.1.5. Responsible for reporting any ongoing or complex Telecounselor performance issues to the 2-1-1/LIFE LINE Operations Supervisor. 1. Ensures that call center staff meets or exceeds established standards for service delivery according to the standards of the American Association of Suicidology and the Alliance of Information and Systems and follows all policies and procedures associated with all contracts and hotlines., 2. Provides support in establishing and implementing policies, procedures, and training programs., 3. Maintains performance information on direct reports; prepares and delivers timely performance appraisals in consultation with 2-1-1/LIFE LINE Operations Manager., 4. Provides feedback and regular coaching to front line staff using established Goodwill of the Finger Lakes policies and procedures., 5. Responds to disciplinary situations according to established procedures., 6. Handles escalated consumer issues and answers incoming calls on al1 various hotlines and contracts if volume necessitates., 7. Initiates, researches and recommend process and workflow enhancements to increase efficiency., 8. Promotes a team environment; 11.1. Communicates regularly with staff and management to ensure clear understanding and to share pertinent information; 11.2. Maintains an environment that demonstrates respect and support for each individual; and 11.3. Recognizes group and individual accomplishments; and maintains harmony with workers and resolves grievances. 1. Serves as a leader by directing the team and ensuring the team successfully complies with contract and service delivery standards., 2. Monitors and oversees response to all contract traffic (telephone calls, emails, faxes, etc.)., 3. Maintains competency and certification by attending and participating actively in all required in-service training and other department meetings to stay abreast of new developments and practices., 4. Provides support in establishing and implementing policies, procedures, and training programs., 5. Tracks overall contract performance; 16.1. Ensures consistent and accurate data is captured for tracking, analysis and reporting; 16.2. Audits integrity of data; 16.3. Monitors call traffic: the number of calls in queue, login status of representatives; and 16.4. Adjusts shift, lunch and break schedules to maintain adequate phone coverage. 1. Serves as first point of contact for escalation for procedural issues/complaints and coaches staff regarding how to effectively resolve the issue(s)., 2. Flexibility with working non-conventional work hours. Assist with coverage of Contact Center as needed., 3. Contributes to the overall effectiveness of Goodwill of the Finger Lakes and the Contact Center Department by completing all other tasks as assigned. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactory, with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill and/or ability required. Must be able to work varied hours in a 24/7 operation. Must be available to work rotating shifts including nights and weekends and be flexible to backfill shifts as necessary. Candidate required to obtain AIRS Certified Information & Referral Specialist status, and maintain certification through attending trainings and reading industry materials. Additionally, must obtain these certifications within 2 years of eligibility (following AIRS eligibility criteria). Maintenance of certification through employment required. EDUCATION AND/OR EXPERIENCE: Associates Degree in related field and 2-3 years experience in a customer service/call center environment with progressive responsibility in handling escalated calls preferred. 1-2 years previous call center supervisor experience preferred. Experience with telephony and software systems commonly used for Call Center applications and proficiency in Microsoft Office and internet navigation browsers required. OR equivalent combination of education and experience. OTHER SKILLS AND ABILITIES: • Ability to supervise a high inbound/outbound call volume environment with integrated technology databases., • Ability to write reports, business correspondence and procedural manuals, • Flexible and able to respond to change while adapting style and maintaining a positive attitude, • Self-directed to take initiative in follow-up and resolution of daily issues, • Excellent interpersonal skills: Diplomatic, team oriented approach., • Innovative, forward thinker – able to think outside the box., • Familiar with adaptive technology (JAWS and/or Magic), • Must have strong oral and written communication skills, • Ability to work and operate under pressure, multi-task and effectively set priorities PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit for extended periods of time and to work extensively with computers. The employee must be able to communicate effectively. The employee needs to have reasonable mobility. While performing the duties of this job, the employee frequently is required to use hands to finger, handle, or feel objects or keyboard and reach with hands and arms. The employee is occasionally required to stand, walk, and sit. The employee must regularly lift and/or move up to 10 pounds and may occasionally lift up to 25 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Regional and local travel may be required. Possibility of conference attendance will be determined. Goodwill of the Finger Lakes and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview This role serves as expert subject-matter resource within the Elevate Solutions team, providing elevated support across key Human Capital Management (HCM) functions, including payroll processing, HR data management, and client inquiry resolution. As the frontline of the Elevate Solutions team, this role is responsible for ensuring the accurate and timely execution of recurring services, while providing proactive, high-touch support that exceeds client expectations. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Expectations: • Strategic Client Partnership: Build deep, consultative, long-term relationships with executive-level and enterprise clients. Offer recommendations, identify trends, and participate in strategic discussions that deepen client trust and optimize operational outcomes., • Payroll & HR Data Entry: Maintain, process, and perform expert-level validation of payroll and HRIS data with exceptional accuracy and confidentiality across the most complex, high-revenue client accounts. Provide direction and best-practice guidance to team members on complex scenarios., • Client Communication: Deliver exceptional prompt, clear, and professional communication via phone, email, and ticketing systems; serve as a trusted advisor for complex, • Ownership & Follow-Through: Fully own, manage and anticipate needs for complex clients. Lead resolution of escalations involving cross-functional teams and ensure resolution on requests., • Problem Solving: Diagnose and resolve advanced payroll and data discrepancies, conduct deeper root-cause analysis, and provide recommendations. Serve as an escalation point for team members as needed., • Cross-Functional Collaboration: Build strong partnerships with key internal groups (e.g., Product Support, Tax, Benefits) to ensure seamless service delivery and resolution of complex issues. Provide feedback on product gaps, recurring issues, and client insights that will support enhancements and improve client experience., • Process Adherence: Ensure full compliance with internal procedures, control protocols, and payroll policies, including client-specific processing requirements. Responsibilities: • Payroll Administration: Execute and oversee highly complex end-to-end payroll tasks, ensuring exceptional accuracy and alignment with executive-level client expectations. Conduct final reviews for flagship clients and support large-scale, sensitive, or multi-entity payroll cycles., • Data Maintenance: Manage intricate HR, timekeeping, and pay data updates including complex changes and ensuring alignment with client expectations. Serve as the primary internal expert on interpreting client structures and their impact on data workflows., • Client Issue Resolution: Lead and resolve complex service requests from clients, providing deeper support and stepping in to help escalate with team as needed., • Knowledge Management: Maintain expert-level knowledge of supported platforms, internal policies, and regulatory requirements relevant to client deliverables. Contribute to training materials and documentation updates., • Quality & Compliance: Perform advanced audits and reconciliation activities to ensure compliance with client contracts, internal standards, and external regulations., • Support Tax Filings: Provide expert assistance with the preparation, validation, and tracking of payroll tax filings. Ensure awareness of deadlines, escalate discrepancies, and coordinate with internal teams to resolve tax-related issues., • Mentorship & Leadership Support: Act as an expert resource for the team, providing guidance, sharing expertise, and supporting other team members. Assist leadership with onboarding and training for team members. Education & Experience: • Bachelor’s Degree required, • Minimum 2 years’ experience in Managed Services required, • Minimum 3 years’ experience in a payroll service bureau, benefits center, or as a payroll/HR/benefits administrator required, • Expert proficiency in payroll systems, HCM workflows, and data management, • Experience in customer service or previous client interfacing role with proven ability to manage escalations and complex inquiries., • Demonstrated accuracy, attention to detail, and strong time-management skills., • Proficiency in Microsoft Office suite.??, • Data accuracy and proficiency Preferred • Professional payroll or HR Certifications CPP, FPC, APA, and/or SHRM-CP certified?, • Experience in managed services, payroll operations, or call center environment, • Prior experience mentoring or coaching peers Physical Requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $25.00 - 35.00/hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.opens in a new tab Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job DescriptionDescription: Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Facilities & Maintenance Specialist is responsible for ensuring the safety, functionality, and efficiency of the organization's buildings, equipment, and infrastructure. This role involves performing routine maintenance, troubleshooting issues, and coordinating repairs to maintain a high standard of facility operations. The incumbent works closely with internal teams and external vendors to uphold compliance with safety regulations and ensure an optimal working and living environment. The Facilities & Maintenance Specialist is responsible for ensuring the smooth operation, safety, and upkeep of East House’s facilities, fleet, equipment, and housing units. This role involves preventive maintenance, troubleshooting mechanical and electrical issues, completing repairs, and assisting with property-related tasks. The Maintenance Technician will work closely with the Facilities Manager and team to maintain a clean, safe, and functional environment for staff and clients. Responsibilities Property Maintenance & Repairs • Performs scheduled and emergency maintenance, including painting, minor plumbing, lighting, HVAC, carpentry, and electrical work., • Conducts routine inspections of HVAC systems, plumbing, electrical components, fire safety equipment, and building infrastructure., • Promptly responds to maintenance requests submitted by staff or management, prioritizing based on urgency; addresses work orders in a timely manner and documents completed maintenance and repairs., • Troubleshoots and resolves issues, identifies root causes, and implements the necessary repairs or corrective actions., • Provides status updates to management and escalate issues when necessary., • Maintains an adequate stock of standard inventory items to improve efficiency and reduce downtime., • Assists in the purchase, movement, and installation of equipment and supplies., • Work with program teams to identify and address property-related needs. Clean, Safe, & Functional Facilities • Conducts routine inspections to ensure that housing is safe and healthy for the people we serve. Inspections may include:, • Random, weekly, monthly, and/or bimonthly inspections, • Fire safety inspections, • Move in/out inspections., • Routine inspections of HVAC and other mechanical equipment, • Documentation as needed., • Performs routine facility upkeep, including but not limited to carpet cleaning, window washing, landscaping, snow removal, and general cleaning., • Works with leadership to assess facilities and prioritize maintenance plans., • Coordinates activities related to apartment turnover in order to ensure apartments have been cleaned, stocked and prepared for new clients., • Coordinates with vendors (cleaning, moving) as needed. Asset Inventory & Fleet Management • Develops and maintains an inventory of apartment furniture/necessities., • Collaborates with program teams to understand needs and develop processes that lead to property related efficiencies., • Responsible for assisting with the coordination routine maintenance and minor repairs on company vehicles, ensuring they are in safe and operational condition for daily use., • Maintains and helps manage facilities, vehicles, and equipment, • Helps coordinate maintenance programs for owned and leases assets. On-Call Rotation • Participates in an on-call rotation for emergency repairs outside of regular working hours. Key responsibilities include:, • Be available outside of regular working hours (nights, weekends, holidays)., • Respond promptly to emergency maintenance requests or system failures., • Troubleshoot and resolve urgent issues, either remotely or on-site., • Document actions taken during on-call shifts and follow up on any ongoing issues., • Provide status updates to management and escalate issues when necessary. Maintain availability and readiness to return to the site as needed. Other Duties • Follows all applicable policies, federal and state laws, and East House compliance standards., • Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment Must be able to work some evening or weekends as necessary, as well as be on-call for emergencies. Exposure to weather conditions. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, bend, reach above or below shoulders, use hands to type and/or perform lifting (up to 50 lbs.), and occasional climbing (stairs and/or ladders). EEO Statement East House encourages diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. Requirements: QUALIFICATIONS Education & Training • High school diploma or equivalent preferred; vocational training or technical certification in facilities management, maintenance, or a related field highly desired., • Certifications in HVAC, plumbing, or electrical work preferred. Experience • 3-5 years’ experience in maintenance, property management, or a related field. Required Skills/Abilities • Effective written and verbal communication skills., • Ability to work cooperatively and effectively with culturally diverse clients, staff and community service providers., • Ability to maintain professional practices, including confidentiality of financial, client and personnel information., • Excellent organizational skills and ability to manage multiple tasks simultaneously., • Basic Computer Literacy as evidenced by the ability to go online and conduct internet searches, check email account, create and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits., • Basic Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files., • Strong troubleshooting and problem resolution skills., • Proficiency with maintenance management software or work order systems preferred. Licenses/Certifications: • Valid NYS driver’s license in good standing and access to a personal vehicle for work-related tasks, required, • HVAC, electrical, carpentry, plumbing, or related certification highly desired., • OSHA and safety certifications a definite plus.

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Incident Management Specialist (IMS) will work in collaboration with the Director of Quality Assurance (Director of QA), the Quality Assurance team (QA team) and Programs to manage the development, implementation, and review of incident management frameworks to ensure the facilitation of best practice across all parts of the organization. The focus will be on establishing and improving systems and processes to monitor and reduce the incidence of adverse events and enhance client and staff safety. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Incident Management · Shares responsibility with the QA team to investigate incidents for all licensed and unlicensed programs. · Manges the lifecycle of the incident process from open to closure in the internal reporting system. · Supports programs with incident management oversight, guidance, and consultation. · Delegates incidents to QA team for triage and follow-up. Supports the QA team and programs with incident management oversight, guidance, and consultation through facilitation of QA Incident follow-up meeting. · Coordinate agency interaction with the Justice Center, OASAS and OMH relative to significant incidents including allegations of abuse and neglect. Provides all requested documentation to the state oversight agency. · Reviews and follows up on all incidents occurring in licensed and unlicensed programs. Follow-up can include phone or e-mail inquiries, technical assistance, investigation reviews, on- site investigations and site visits. · Provides oversight and technical assistance through the process for reviewing sentinel events (unexpected occurrences involving death or serious physical injury, or risk thereof). IMS will review and track root cause analyses and associated corrective action plans. · Participates/conducts special Investigations that are exceptionally serious incidents to determine and mitigate the underlying systemic causal factors associated with the adverse event. · Shares on-call responsibilities with Director of QA for triaging and investigating exceptionally serious incidents that occur within the organization. · Assists in the development, implementation, revision, and review of all organizational policies related to incident management and safety. · Participates and assists in other projects as required in the delivery of functions of Quality, Safety, and Incident Management. Data Management Ensures day-to-day operations of the incident reporting system and transmission of data and reports to the appropriate regulatory or state oversight agency (Justice Center, OMH, OASAS, DOH, Health Homes, and County). This includes moving the incident through various stages of the internal process and entering and monitoring investigation information within state oversight agency databases (NIMRS, WISR, AARM reporting as examples). · Assists in the preparation and analysis of data for quality, incident management and compliance purposes for key organizational and governance committees. This will include: o Identification and review of incident patterns and trends. o Monitoring of incident management practices and developing proactive strategies for risk reduction, error prevention and performance improvement. · Manages and facilitates monthly Incident Review Committee (IRC) meetings including identification & preparation of cases, preparation of data and agendas and ensures that recommendations and corrective actions are monitored, tracked to completion, and presented to the IRC. · Coordinates with program leaders to ensure accurate and timely follow-up completion. · Manages incident review period cycle to ensure incidents are reviewed within the time period set forth by state oversight agencies. Training Develops and provides core in-service training, and other identified training as needed, and evaluates outcomes. Auditing Performs periodic audits in coordination with the QA specialists. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Minimum Qualifications · Bachelor’s degree in human service-related field and five years’ paid human service experience. Preferred Qualifications · Master’s degree in human services and three years’ paid human services. Licensure/Certifications · NYS motor vehicle license, safe driving record and availability of personal vehicle for work. Other Skills/Knowledge/Experience · Demonstrated ability to communicate effectively and work cooperatively with other staff and community professionals and communicate with others both verbally and in written format. · Ability to read and interpret policies, procedures and various other information, · Demonstrated organizational and teaching abilities. · Demonstrated ability to develop, implement, and evaluate staff development and quality assurance activities. · Demonstrated ability to manage sensitive client information, adverse clinical and medical events, and sensitive agency information and have ability to maintain emotional control under stressful situations. · Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. · Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. · Incident management training by OMH, OASAS and/or Justice Center preferred. · Knowledge of Monroe County mental hygiene service system is preferred. · Intermediate Computer Literacy as evidenced by the ability to go online and conduct basic searches on the Internet, check his/her email account, create, and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits. Can effectively use spreadsheets and other reporting tools to extract, utilize and report data in a meaningful way. Can access and properly utilize external reporting platforms to fulfill required reporting requirements. Intermediate Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open, and organize electronic files. Alignment with East House Values · Humanistic, Collaborative, Optimistic, Progressive, Integrity. ·Represents the organization professionally and aligns with its mission. ·Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability ·Takes responsibility for all work activities and personal actions. ·Follows through on commitments; implements decisions that have been agreed upon. ·Maintains confidentiality with sensitive information. ·Acknowledges and learns from mistakes without blaming others. · Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community ·Values and appreciates the unique backgrounds, experiences, and perspectives of every individual. ·Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued. ·Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust. ·Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment Periodically exposed to weather conditions and hazards. Responds to emergencies and occasional pressure due to time demands. May require work on occasional nights, weekends, or holidays. Travel within the greater Rochester area. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type, and/or perform lifting (up to 50 lbs.). Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Job Description Job Title: Psychiatrist Location: CP Rochester WInton Rd, Rochester, NY 14623 Salary: $150.00 Per Hour for work performed at CP Rochester's Article 28 Clinic. Employment: This is a contract position. Days and hours of work are Monday through Friday during business hours. Hours to be determined by caseload, clinical demands, and coverage needs. Flexible schedule during clinic days/hours of operation. Summary/Objective: The Psychiatrist will provide outpatient psychiatric evaluation and medication management services for adult and pediatric clients with behavioral health issues across Clinic locations. The Psychiatrist will ensure all Psychiatric services provided by the agency are focused on accomplishing the CP Rochester Mission, Vision, and Values and that the services meet the goals of the department and the agencies. Ensures the function of the all programs impacted by Psychiatry are fulfilled and meets the needs of individuals served within clinic programs. Required Education and Experience • Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO) Degree., • Possess and maintain NYS Professional Certification and Licensure as a Physician., • Have and maintain a valid DEA number and unrestricted DEA license in New York., • Registration with the state Prescription Monitoring Program (PMP) in New York., • 3+ years of experience as a psychiatric provider, • Experience working with individuals with disabilities preferred., • Ability to work with both adult and youth/child populations, • American Board of Psychiatry and Neurology (ABPN) board certification preferred., • No suspension/exclusion/debarment from participation in federal health care programs (e.g. Medicare, Medicaid, SCHIP)., • Demonstrated ability to plan and organize the daily operations of the department or program., • Demonstrated ability to effectively communicate orally and in writing., • Demonstrated ability to exercise good judgment in planning, implementing and evaluating work with individuals, customers, and staff., • Demonstrated tolerance for stressful interactions and situations., • Demonstrated proficiency in Microsoft Office programs and general computer skills., • Knowledge and proficiency in use of Electronic Health Record System., • Maintains credentialing and licensure status with all major insurance companies and licensing boards with the assistance of credentialing staff., • Valid New York State driver’s license. Additional Eligibility Qualifications: • Maintains valid NYS license and registration., • Maintains current DEA licensure/registration., • Maintains eligibility with staff checks and background checks. Essential Functions: • Imparts agency philosophy to clients, families, program staff and community resources., • Provides clinical psychiatric services, including evaluation and management services; counseling and/or coordination of care, prescription management, on-call services and all applicable documentation requirements to ensure adequate and quality services to identified individuals., • Maintains confidentiality of information relating to individuals and their families/caregivers in accordance with agency policy and federal regulations., • Upholds NYS Education Law/Practice Act as relating to the practice of psychiatry., • Ensures compliance with regulatory agencies such as NYDOH., • Provides oversight and coordination of all patient schedules to ensure compliance with CMS and treatment frequency requirements., • Provides after-hours coverage, as needed, and as agreed upon with after-hours coverage shared on a weekly basis among prescribers., • Completes Non (Direct) Mandatory Clinical Activities: during the day-to-day operations of the clinic, and given the specific specialized population involved, there are often daily and periodic mandatory, clinically required activities which must be performed that are not reimbursable through public or private insurances. Nonetheless, these need to be addressed to maintain a holistic, comprehensive, clinically grounded, and responsive treatment/patient care. These may include:, • Acute questions, concerns and/or extended discussions (generally phone or email) with staff/family/guardian about patient, with required response within 1 business day or less., • Additional time for report organization, dictation, laboratory studies review, tardive dyskinesia screen (as indicated), prescription processing, review of any new medication (risks, indications, and side effects), ordering laboratory studies, editing (progress notes)., • Review/preparation of clinical forms, such as insurance request, government request, within 1 business day or less., • Review/response of acute medical and/or laboratory responses, within 1 business day or less., • Review/response to acute patient related issues, needing written and/or clinical activity, within 1 business day within 1 business day or less., • Review/response to acute prescription programs (i.e. Clozaril) or to medication error/misuse, within 1 business day or less., • Review/signing of orders and other required documents, within 1 business day or less., • Provide coverage (during clinic hours, as needed) for prescriber vacations, illness, and vacancies, within 1 business day or less., • Acute appointment with patient (and associated care providers, as indicated) to address crises., • Additional time for report organization, dictation, editing (intake), with 90 min scheduled/blocked for intakes., • Administrative duties, such as supervision (non-routine), performance reviews., • Training, staff meetings and/or direct supervision., • Coverage and liaison with DDSO, OMH, psychiatric emergency services and/or inpatient services, within 1 business day or less., • Review/signing of treatment plans., • Psychiatric fellow/nurse practitioner training., • RN duties & tasks (in absence of RN)., • Transition to EMR training and/or EMR/computer problems., • Additional time for above due to staff/non-prescriber lack of completion, whereas the prescriber is functioning in another role to compensate., • Communicates effectively with staff, service providers, individuals, caregivers, family members, and the community., • Demonstrates professional demeanor and serves as a role model for other staff and clients., • Develops and maintains an excellent working relationship between agencies and departments as well with as any other partnering agencies., • Ensures that all aspects of the quality assurance plan are carried out., • Participates in conferences, workshops and in-service training, as needed, or recommended to enhance job skills and personal growth and development., • Remains in compliance with mandatory trainings per agency policy and per all agencies and governmental entities that are billed and govern the various clinics., • Adheres to agency policies and procedures as well as department guidelines., • Participates in conferences, workshops and in-service training, as needed, or recommended to enhance job skills and personal growth and development., • Achieves agency and/or department goals by performing other responsibilities, as assigned. Competency Requirements: • Ethical Practice, • Client/Individual Focus, • Communication Proficiency, • Collaboration Skills and Team Development, • Time Management, • Leadership and Supervision Skills Supervisory Responsibility: May provide supervision for behavioral health employees, including Psychiatric Mental Health Nurse Practitioners (PMHNP) and social workers. May supervise students from local colleges and universities. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 30 pounds. Travel: Travel is primarily local during the business day. Employee will be expected to work at any of our satellite clinics and/or partner agencies. Some out-of-the-area and overnight travel may be expected. The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, internal equity, and location. EEO Statement: The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at one of our U.S. office locations (Meridian, ID or Rochester, NY or Schaumburg, IL). Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Garnishment Services Specialist Level I (GSS I) is responsible for providing excellent support for all Paylocity’s clients that subscribe to this service (except emerging markets). Their primary duties include reading & interpreting court orders (except creditors), setting up the garnishment with correct calculation codes in HR&P Wage Attachment Wizard, scheduling welcome client calls, be able to enter multiple child supports (including prorations). The ideal candidate demonstrates an interest in the Garnishment field and has a desire for continuous learning and improvement. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Maintain garnishment rules in system to determine proper withholding from employee wages according to state rules and garnishment type., • Maintain employee garnishment data with applicable start and stop dates for each order promptly according to information contained within order and applicable deadlines. Processes ordered wage garnishments: child support, student loans, wage assignments, bankruptcy orders, state and federal tax levies., • Process E-file documents to courts (as applicable), • Responds in a timely manner to client’s garnishment inquiries., • Partner with Account Managers to provide resolution to client inquiries., • Proactively identify issues and utilize available resources to identify appropriate solutions for clients., • Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders., • Manage time effectively and prioritize tasks in order to meet deadlines., • Validate Garnishment Orders/ Writs are in compliance with local, state, federal laws and ebooks., • Provide clients guidance on garnishment compliance best practices, organizational change management and Paylocity product fit., • Ability to manage emerging markets, mid, majors clients with appropriate response time, call metrics, DOCC client service experience, provide Garnishment policy updates with Federal, state, local legislative changes., • Review GMS Community page, GMS Teams Channel for resolution to client issues and best practices., • Maintain a high level of confidentiality and discretion when handling sensitive employee information., • Completes other duties as assigned. Education and Experience • Bachelor’s Degree required., • Minimum of 1 year of experience in a client-facing role, payroll, accounting, finance, garnishment processing, and/or taxes in a customer service or shared services call center environment., • Experience in a Paylocity account manager or implementation consultant role is preferred., • Excellent communication and relationship-building skills., • Must display sophisticated writing and interpersonal communication skills., • Attention to detail., • Excellent organizational skills and ability to work independently., • Proficiency in Microsoft Office, including Outlook, Excel, PowerPoint, • Ability to manage changing priorities, meet deadlines, and adapt to a changing business environment., • Ability to problem solve, analyze information, work in team environment, demonstrate professionalism., • Ability to understand, interpret, and apply the legal mandates and restrictions related to garnishments laws and regulations., • General knowledge of federal and state payroll regulations and garnishment laws. Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $34,000 - $55,000; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job Description Job Title: Direct Support Professional – Part-Time Weekends Location: Kings Hwy, Rochester, NY 14617 Salary Commensurate with Experience: $19.00 - $21.50 per hour Employment: Part-time, 20 hours per weekend Saturday and Sunday 1pm – 11pm. This position is eligible for a $500 signing bonus! This bonus is earned and payable as follows: 50% ($250) in the pay period following the 6-month anniversary of your employment, and 50% ($250) in the pay period following the one-year anniversary of your employment. Requirements: • High School Diploma or GED., • Experience working with special needs population preferred., • Valid and clean NYS driver's license., • Demonstrated ability to effectively communicate verbally and in writing., • Must obtain and maintain Medical Certification., • Ability to complete required training classes. Summary/Objective: Provides safety and supervision of all individuals focusing on fulfilling the Agency's Mission, Vision and Values and providing services which meet or exceed the goals of the individual, department and the agency. Essential Functions • Implements health-related and medication regimens for all consumers in accordance with policies and procedures., • Implements behavior treatment plans as written, following documentation protocol as required., • Accompanies residents to off-site locations/activities, helping them to access and utilize community resources (i.e. grocery shopping, recreation, entertainment, medical appointments, banking, etc.)., • Assists residents with planning and accessing recreational and social activities., • Provides input regarding assessment and capabilities for team meetings/progress updates, etc. Attends meetings as requested., • Acts as a role model for program participants by interacting with others in a professional and respectful manner, dressing appropriately, and using good personal hygiene., • Maintains necessary documentation as required and per agency policies., • Communicates regularly with agency personnel to provide opportunities for exchange of information and discussion of concerns. Provides feedback to Supervisor regarding resident and/or facility concerns., • Assists residents in working toward achievement of their goals, while ensuring adherence to applicable Behavioral Support Plans., • Manages crisis situations per agency policies and procedures, contacting Administrator on-call as necessary., • Helps to ensure a positive appearance of the facility by assisting with site inspections, timely reporting of maintenance needs, performs general housekeeping and home maintenance activities, etc., • Creates opportunities for, and encourages individuals to make as many decisions as possible, ranging from basic choices, such as food and clothing, to long term planning of life goals., • Ensures individual care meets or exceeds established standards in areas including personal hygiene, grooming, feeding, care and respect for individual's belongings, room cleaning, and other daily living skills., • Provides emergency and first aid treatment, within their scope of training, as needed until relieved by other staff, a professional medical person, or other designated person., • Provides emergency and first aid treatment, within their scope of training, as needed until relieved by other staff, a professional medical person, or other designated person., • Attends all departmental or other related meetings for those individuals assigned to him/her., • Participates and acts as a contributing member in the development and maintenance of person-centered Res Hab plans., • Implements and monitors Res Hab Plans as scheduled., • Participates in the team decision-making process and carries out decisions consistently., • Presents a positive and professional public image. Has a polite and professional interaction with individuals, families, staff, and members of the community., • Attends all required training and any other training as assigned by supervisor., • Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development., • Adheres to agency's policies and procedures as well as department guidelines. Competency Requirements: • Individual/Client Focus, • Ethical Conduct, • Flexibility, • Initiative, • Personal Effectiveness/Credibility, • Teamwork Orientation Supervisory Responsibility: None. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Work Environment: This job operates in a residential setting. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move objects up to 50 pounds. Travel: Primarily local during the business day, but employee may be expected to work at any of the residential houses. Our comprehensive benefit plan includes but is not limited to: • Dental / Vision Insurance, • 17 days Paid Time Off (PTO), • Paid Sick Time, • 9 Paid Holidays, • 403(b) and/or ROTH Retirement Plan with employer match, • Additional Insurance Offerings – Voluntary Short-Term Disability, Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection, • Employer paid Life Insurance, Short-term and Long-term Disability Insurance, • Tuition Reimbursement plus a 25% Tuition Discount for benefit-eligible Employees and Family Members at Roberts Wesleyan College The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, internal equity, and location. Apply: https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=7094318 EEO Statement: The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender orientation/identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.

THE POSITION IN A NUTSHELL \n Sciens Building Solutions is seeking a Solutions Sales Representative for our life safety, security, and fire protection business. The Sales Rep’s focus will be on developing new opportunities via contractors and end-users by managing and growing the business through new construction, renovations, and retrofits within their assigned territory. \n \n WHAT YOU'LL BE DOING (and doing well!) \n\n • Sell fire alarm, fire protection systems and other related systems; achieve orders/booking and gross margin goals.\n, • Achieve annual quota assigned and agreed upon by General Manager or Sales Manager on a consistent basis after initial ramp up period.\n, • Create new market share by selling a broad range of products and services to new customers.\n, • Demonstrate strong prospecting skills and the ability to build customer relationships through consultative selling and promoting customer confidence in Sciens. Search for and qualify opportunities on an ongoing basis; follow up with prospects in a timely manner.\n, • Conduct post-installation follow up by contacting customers, ensuring commitments were met and affirming customer satisfaction once the customer has purchased a system.\n, • Perform needs assessments, develops sales proposals, estimates, specifications, and presentations. Provide accurate forecast of activity and potential sales.\n, • Maintain an in-depth knowledge of complete line of products/services and customers’ issues and needs through in-house training, networking, and research.\n, • Utilize approved marketing materials to present sales presentations and proposals to prospects, assuring the customer understands our value proposition, positive features, and advantages of our products and services over those of the competition.\n, • Independently establish call plans and customer follow up strategies and tactics; consistently apply time and territory management techniques.\n, • Influence new construction specifications through engineering relationships and educational meetings/presentations.\n, • Work with operations, finance, legal and other inside and outside resources as needed to obtain sales.\n, • Develop and execute tactical sales strategies, including end users, developers, consulting engineers, and contractors.\n, • Prepare sales promotion campaigns for customers to promote product lines to commercial markets.\n, • Work within the company’s CRM system and update database as required.\n\n \n WHAT WE LIKE ABOUT YOU \n\n • Two to five years meeting or exceeding quotas of selling fire alarm systems to contractors and end users.\n, • Consistent sales performance, ability to organically grow business by providing solutions to new client base.\n, • In-depth understanding of fire alarm life safety systems, low voltage systems, installation, and testing.\n, • Minimum of NICET level II-certified in fire alarm systems.\n, • Technical aptitude with understanding of drawings and codes.\n, • Experience selling technical solutions through the contracting tier.\n, • Effective communication skills and ability to present before broad audiences.\n, • Strong negotiation skills and competitive spirit.\n, • Able to travel by air and/or ground overnight, as necessary.\n, • Bachelor’s degree preferred. Candidates with a combination of education and experience will also be considered.\n\n \n WHAT WE'RE BRINGING TO THE TABLE \n\n • Competitive salary based on qualifications.\n, • Paid time off plan and holidays.\n, • 401(k) matching.\n, • Short term and long-term disability.\n, • Medical, dental, and vision plans with options.\n, • Life insurance.\n, • Company cell phone, laptop, and vehicle allowance.\n, • Professional career development opportunities.\n, • Tuition reimbursement program.\n, • Posted Compensation Range\n, • Posted Compensation Range\n\n $65,000-80,000 annually, final offer based on experience \n

Job DescriptionDescription: We are Hiring! Job Posting: DIRECT SUPPORT PROFESSIONAL III Location: 400 Newcastle Rd Employment Type: Full-Time Schedule: varies Salary: $21.00 - $21.50/hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Provide support and instruction in activities necessary to promote and maintain independence and self- determination for individuals with intellectual/developmental disabilities receiving services living in a Catholic Charities Family and Community Services residential setting. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provide person centered support to all individuals served recognizing the individual’s need for teaching and preferred style for learning and at a level at which he or she can perform., • Provide direct personal assistance in instances when an individual requires “hands on” supports., • Assist individuals in supporting his/her own health and wellness needs., • Schedule and accompany individuals to all necessary medical appointments as directed and document all pertinent information as required., • Assist individuals in meal preparation, menu planning, and food shopping., • Engage in effective communication with individuals., • Provide immediate response to and report all incidents, first aid treatments, medical emergencies, or other crisis according to policy and procedures., • Assist individuals with fiscal management while safeguarding their funds. This may include completing ledgers, reconciling accounts and supporting individuals with spending choices., • Assist individuals with maintaining a clean, safe, and orderly home by following safety and infection control procedures., • Appropriately communicate all pertinent information during the work shift and from shift to shift to other team members and/or assigned supervisor., • Attend staff meetings., • Promote the emotional, physical, and personal well-being of individuals served., • Provide supervision of staff during shift. Provide training, mentoring, and coaching to staff., • Report training needs opportunities for corrective action for staff to the Residence Manager as appropriate., • Serve to triage questions and concerns from staff before utilizing on-call procedures., • Provide coverage for shifts as needed., • Provide and maintain a clean and safe living environment for all clients., • Ensure appropriate staff-to-client ratio at all times., • Implement individual treatment plans, and ensure all plans are followed by staff with fidelity., • Ensure proper safekeeping of individual’s valuables., • Ensure all documentation by staff is complete by end of shift including:, • All billing in eVero, • Staff assignment sheets, • Documentation of staff A and B in Comm Log, • Behavior tracking, • Daily notes in eVero, • DSP Checklists, • Temperature charts, • Weekly cigarette butt checklist, • Responsible for taking PA funds out of safe for residents and appropriately document., • Report and/or document routine and unusual events including completing daily logs, accident reports, etc. in a concise, understandable, legible and timely manner., • Assist with daily operations of the residence in accordance with regulatory requirements, agency policy, and quality program standards., • Obtains and maintains AMAP certification and administers medication and personal care as prescribed., • Correctly follow procedures for mandated reporting and responding., • Maintain and expand skills and knowledge relevant to providing high quality support and services., • Obtain and maintain all required trainings and apply the information to support people served., • Ensure that people exercise their rights and that rights are not restricted without due process., • Ensure people are treated with dignity and respect., • Provide transportation to individuals and business-related travel whether in personal or agency vehicles, following all safety procedures., • Maintain agency vehicles in a safe, clean and functional condition, reporting any concerns or problems to an immediate supervisor., • Maintain flexibility in work schedule based on needs of individuals assigned including working overtime and/or covering additional shifts on an emergency basis., • Participates in relevant Agency meetings and/or trainings, • Participate in Agency wide committees as appropriate ( and approved by Residence Manager), • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications: Education: High School Diploma or Equivalent preferred Credentials: Possesses a valid NY State Driver’s License and a Driver’s record considered acceptable by the agency and insurance carrier.AMAP Certification required Experience: At least one year of practical experience working with individuals with developmental disabilities preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform lifting up to 25lbs. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Additional Requirements: • Demonstrate a commitment to the Agency Mission, Code of Conduct and Corporate Compliance policies while empowering each person to direct their own life choices., • Demonstrate full adherence to the Direct Support Professional Core Competencies., • Assist individuals supported to achieve personal outcomes and to provide person centered supports., • Possess good verbal, reading, and written communication in English; basic math skills; possession of basic computer skills., • Able and willing to successfully complete and apply training., • Possess communication skills that will effectively establish a collaborative relationship with individuals with intellectual/developmental disabilities., • Able to effectively teach, model and give support to individuals with intellectual/developmental disabilities., • Able to read, write, and interpret written documents., • Able to work a combination of day, evening, overnight and weekend hours, as needed., • Able to remain alert and awake on all shifts., • Able to work cooperatively both independently and as a member of the Residential team., • Able to multi-task and prioritize duties., • Able to travel in all weather conditions throughout the counties served., • Able to maintain absolute confidentiality of all records reviewed including individual’s records, employee records and billing records., • Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs., • Able to maintain confidentiality, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Accounts Receivable \n Location: Rochester, NY \n Contract to hire, NO C2C's \n You MUST live in the Rochester area, Monday through Wednesday onsite \n \n The Recovery Representative is responsible for resolving bank-returned payments associated with FSA, Health & Benefits, 401(k), debit card, and other ancillary products. This is a high-volume, client-facing role that combines collections, account research, problem resolution, and customer service. \n \n The representative will work directly with clients to understand why a payment or debit was unsuccessful, recover outstanding funds, and educate clients on steps they can take to help prevent future bank returns. The role requires confidence handling challenging financial conversations while maintaining a professional, service-oriented approach. \n \n Required Qualifications \n\n • Previous collections experience.\n, • Associate degree or higher.\n, • Previous experience working directly with customers or clients.\n, • Experience handling inbound phone calls in a professional environment.\n, • Ability to confidently navigate difficult or potentially escalated client conversations.\n, • Ability to work effectively in a high-volume, fast-paced environment with limited downtime.\n, • Strong computer skills and ability to learn multiple systems and processes.\n, • Working knowledge of Microsoft Office, including Word and Excel.\n, • Professional verbal and written communication skills.\n\n \n Nice to Have Qualifications \n\n • Banking or financial services experience.\n, • Previous call center experience.\n, • Experience in finance, accounting, payroll, or payment processing.\n, • Sales experience, particularly experience overcoming objections or discussing payments with customers.\n, • Bachelor's degree.\n, • Experience researching payment failures, returned transactions, or banking issues.\n, • Familiarity with FSA, Health & Benefits, 401(k), payroll, or related financial products.\n, • Experience working in a metric-driven environment.\n\n \n Key Responsibilities \n\n • Handle inbound calls and resolve bank returns, failed debits, and outstanding balances.\n, • Research and process new and pending returned items across products such as FSA, Health & Benefits, 401(k), and debit card programs.\n, • Recover as much lost revenue as possible while providing quality service to internal and external customers.\n, • Handle client objections and work returns through completion using established guidelines.\n, • Educate clients on return reasons, prevention, and alternate service or resolution options when appropriate.\n, • Evaluate client status and available services while helping mitigate financial risk.\n, • Maintain required daily call activity and accurate account documentation.\n, • Develop working knowledge of applicable products and systems.\n, • Participate in ongoing training to strengthen product and process knowledge.\n, • Follow department procedures and applicable requirements, including FDCPA and NACHA guidelines.\n\n

Job Description Job TItle: Direct Support Professional - Residential Full Time Location: Rochester, NY Area Salary: $19.00- $21.50 per hour commensurate with experience This position is eligible for a $500 signing bonus!! This bonus is earned and payable as follows: 50% ($250) in the pay period following the 6-month anniversary of your employment; and 50% ($250) in the pay period following the one-year anniversary of your employment. Employment: Full-time 40-hour workweek. Evening / Weekend shifts or Overnight shifts Requirements: • High School Diploma or GED., • Experience working with special needs population preferred., • Valid and clean NYS driver's license., • Demonstrated ability to effectively communicate verbally and in writing., • Must obtain and maintain Medical Certification., • Ability to complete required training classes. Summary/Objective: Provides safety and supervision of all individuals focusing on fulfilling the Agency's Mission, Vision and Values and providing services which meet or exceed the goals of the individual, department and the agency Essential Functions: • Implements health-related and medication regimens for all consumers in accordance with policies and procedures., • Implements behavior treatment plans as written, following documentation protocol as required., • Accompanies residents to off-site locations/activities, helping them to access and utilize community resources (i.e. grocery shopping, recreation, entertainment, medical appointments, banking, etc.)., • Assists residents with planning and accessing recreational and social activities., • Provides input regarding assessment and capabilities for team meetings/progress updates, etc. Attends meetings as requested., • Acts as a role model for program participants by interacting with others in a professional and respectful manner, dressing appropriately, and using good personal hygiene., • Maintains necessary documentation as required and per agency policies., • Communicates regularly with agency personnel to provide opportunities for exchange of information and discussion of concerns. Provides feedback to Supervisor regarding resident and/or facility concerns., • Assists residents in working toward achievement of their goals, while ensuring adherence to applicable Behavioral Support Plans., • Manages crisis situations per agency policies and procedures, contacting Administrator on-call as necessary., • Helps to ensure a positive appearance of the facility by assisting with site inspections, timely reporting of maintenance needs, performs general housekeeping and home maintenance activities, etc., • Creates opportunities for, and encourages individuals to make as many decisions as possible, ranging from basic choices, such as food and clothing, to long term planning of life goals., • Ensures individual care meets or exceeds established standards in areas including personal hygiene, grooming, feeding, care and respect for individual's belongings, room cleaning, and other daily living skills., • Provides emergency and first aid treatment, within their scope of training, as needed until relieved by other staff, a professional medical person, or other designated person., • Provides emergency and first aid treatment, within their scope of training, as needed until relieved by other staff, a professional medical person, or other designated person., • Attends all departmental or other related meetings for those individuals assigned to him/her., • Participates and acts as a contributing member in the development and maintenance of person-centered Res Hab plans., • Implements and monitors Res Hab Plans as scheduled., • Participates in the team decision-making process and carries out decisions consistently., • Presents a positive and professional public image. Has a polite and professional interaction with individuals, families, staff, and members of the community., • Attends all required training and any other training as assigned by supervisor., • Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development., • Adheres to agency's policies and procedures as well as department guidelines. Competency Requirements: • Individual/Client Focus, • Ethical Conduct, • Flexibility, • Initiative, • Personal Effectiveness/Credibility, • Teamwork Orientation Supervisory Responsibility: None. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Work Environment: This job operates in a residential setting. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move objects up to 50 pounds. See attached physical limitations. Travel: is primarily local during the business day, but employee may be expected to work at any of the residential houses. Our comprehensive benefit plan includes but is not limited to: • Affordable Medical (full-time only) / Dental / Vision Insurance, • 17 days Paid Time Off (PTO) plus Paid Sick Time, • 9 Paid Holidays, • 403(b) and/or Roth Retirement Plan with employer match, • Additional Insurance Offerings – Voluntary Short-Term Disability, Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection, • Employer Paid Health Reimbursement Arrangement (high deductible medical plan), • Employer paid Life Insurance, Short-term and Long-term Disability Insurance, • Tuition Reimbursement plus a 25% Tuition Discount for benefit-eligible Employees and Family Members at Roberts Wesleyan College Apply: https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=7050099 The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, internal equity, and location. EEO Statement: The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender orientation/identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.

Job Description Job Title: Direct Support Professional – Part-Time Weekday Mornings Location: Jefferson Road, Pittsford, NY 14534 Salary Commensurate with Experience: $19.00 - $21.50 per hour Employment: Part-time, 20 hours per week. Mon - Fri 6am - 10am. This position is eligible for a $500 signing bonus! This bonus is earned and payable as follows: 50% ($250) in the pay period following the 6-month anniversary of your employment, and 50% ($250) in the pay period following the one-year anniversary of your employment. Requirements: • High School Diploma or GED., • Experience working with special needs population preferred., • Valid and clean NYS driver's license., • Demonstrated ability to effectively communicate verbally and in writing., • Must obtain and maintain Medical Certification., • Ability to complete required training classes. Summary/Objective: Provides safety and supervision of all individuals focusing on fulfilling the Agency's Mission, Vision and Values and providing services which meet or exceed the goals of the individual, department and the agency. The Floater position provides weekend coverage to IRA's as assigned to various houses, depending upon the need - flexibility is essential. Essential Functions • Implements health-related and medication regimens for all consumers in accordance with policies and procedures., • Implements behavior treatment plans as written, following documentation protocol as required., • Accompanies residents to off-site locations/activities, helping them to access and utilize community resources (i.e. grocery shopping, recreation, entertainment, medical appointments, banking, etc.)., • Assists residents with planning and accessing recreational and social activities., • Provides input regarding assessment and capabilities for team meetings/progress updates, etc. Attends meetings as requested., • Acts as a role model for program participants by interacting with others in a professional and respectful manner, dressing appropriately, and using good personal hygiene., • Maintains necessary documentation as required and per agency policies., • Communicates regularly with agency personnel to provide opportunities for exchange of information and discussion of concerns. Provides feedback to Supervisor regarding resident and/or facility concerns., • Assists residents in working toward achievement of their goals, while ensuring adherence to applicable Behavioral Support Plans., • Manages crisis situations per agency policies and procedures, contacting Administrator on-call as necessary., • Helps to ensure a positive appearance of the facility by assisting with site inspections, timely reporting of maintenance needs, performs general housekeeping and home maintenance activities, etc., • Creates opportunities for, and encourages individuals to make as many decisions as possible, ranging from basic choices, such as food and clothing, to long term planning of life goals., • Ensures individual care meets or exceeds established standards in areas including personal hygiene, grooming, feeding, care and respect for individual's belongings, room cleaning, and other daily living skills., • Provides emergency and first aid treatment, within their scope of training, as needed until relieved by other staff, a professional medical person, or other designated person., • Provides emergency and first aid treatment, within their scope of training, as needed until relieved by other staff, a professional medical person, or other designated person., • Attends all departmental or other related meetings for those individuals assigned to him/her., • Participates and acts as a contributing member in the development and maintenance of person-centered Res Hab plans., • Implements and monitors Res Hab Plans as scheduled., • Participates in the team decision-making process and carries out decisions consistently., • Presents a positive and professional public image. Has a polite and professional interaction with individuals, families, staff, and members of the community., • Attends all required training and any other training as assigned by supervisor., • Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development., • Adheres to agency's policies and procedures as well as department guidelines. Competency Requirements: • Individual/Client Focus, • Ethical Conduct, • Flexibility, • Initiative, • Personal Effectiveness/Credibility, • Teamwork Orientation Supervisory Responsibility: None. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Work Environment: This job operates in a residential setting. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move objects up to 50 pounds. Travel: Primarily local during the business day, but employee may be expected to work at any of the residential houses. Our comprehensive benefit plan includes but is not limited to (full-time & part-time): • Affordable Medical (full-time only) / Dental / Vision Insurance, • 17 days Paid Time Off (PTO), • Paid Sick Time, • 9 Paid Holidays, • 403(b) and/or ROTH Retirement Plan with employer match, • Additional Insurance Offerings – Voluntary Short-Term Disability, Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection, • Employer Paid Health Reimbursement Arrangement (high deductible medical plan), • Employer paid Life Insurance, Short-term and Long-term Disability Insurance, • Tuition Reimbursement plus a 25% Tuition Discount for benefit-eligible Employees and Family Members at Roberts Wesleyan College Apply: https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=6711284 The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, internal equity, and location. EEO Statement: The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender orientation/identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.

Job Description Job Title: Direct Support Professional – Weekend Floater Location: CP Rochester – Rochester, NY Area Salary Commensurate with Experience: $19.00 - $21.50 per hour plus an additional $1.00 per hour differential as a Floater. This position is eligible for a $500 signing bonus! This bonus is earned and payable as follows: 50% ($250) in the pay period following the 6-month anniversary of your employment, and 50% ($250) in the pay period following the one-year anniversary of your employment. Employment: 20 hours per weekend, 10 hours each Saturday and Sunday at varying times as needed with an opportunity to become fulltime. Requirements: • High School Diploma or GED., • Experience working with special needs population preferred., • Valid and clean NYS driver's license., • Demonstrated ability to effectively communicate verbally and in writing., • Must obtain and maintain Medical Certification., • Ability to complete required training classes. Summary/Objective: Provides safety and supervision of all individuals focusing on fulfilling the Agency's Mission, Vision and Values and providing services which meet or exceed the goals of the individual, department and the agency. The Floater position provides weekend coverage to IRA's as assigned to various houses, depending upon the need - flexibility is essential. Essential Functions: • Implements health-related and medication regimens for all consumers in accordance with policies and procedures., • Implements behavior treatment plans as written, following documentation protocol as required., • Accompanies residents to off-site locations/activities, helping them to access and utilize community resources (i.e. grocery shopping, recreation, entertainment, medical appointments, banking, etc.)., • Assists residents with planning and accessing recreational and social activities., • Provides input regarding assessment and capabilities for team meetings/progress updates, etc. Attends meetings as requested., • Acts as a role model for program participants by interacting with others in a professional and respectful manner, dressing appropriately, and using good personal hygiene., • Maintains necessary documentation as required and per agency policies., • Communicates regularly with agency personnel to provide opportunities for exchange of information and discussion of concerns. Provides feedback to Supervisor regarding resident and/or facility concerns., • Assists residents in working toward achievement of their goals, while ensuring adherence to applicable Behavioral Support Plans., • Manages crisis situations per agency policies and procedures, contacting Administrator on-call as necessary., • Helps to ensure a positive appearance of the facility by assisting with site inspections, timely reporting of maintenance needs, performs general housekeeping and home maintenance activities, etc., • Creates opportunities for, and encourages individuals to make as many decisions as possible, ranging from basic choices, such as food and clothing, to long term planning of life goals., • Ensures individual care meets or exceeds established standards in areas including personal hygiene, grooming, feeding, care and respect for individual's belongings, room cleaning, and other daily living skills., • Provides emergency and first aid treatment, within their scope of training, as needed until relieved by other staff, a professional medical person, or other designated person., • Provides emergency and first aid treatment, within their scope of training, as needed until relieved by other staff, a professional medical person, or other designated person., • Attends all departmental or other related meetings for those individuals assigned to him/her., • Participates and acts as a contributing member in the development and maintenance of person-centered Res Hab plans., • Implements and monitors Res Hab Plans as scheduled., • Participates in the team decision-making process and carries out decisions consistently., • Presents a positive and professional public image. Has a polite and professional interaction with individuals, families, staff, and members of the community., • Attends all required training and any other training as assigned by supervisor., • Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development., • Adheres to agency's policies and procedures as well as department guidelines. Competency Requirements: • Individual/Client Focus, • Ethical Conduct, • Flexibility, • Initiative, • Personal Effectiveness/Credibility, • Teamwork Orientation Supervisory Responsibility: None. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Work Environment: This job operates in a residential setting. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move objects up to 50 pounds. See attached physical limitations. Travel: Primarily local during the business day, but employee may be expected to work at any of the residential houses. Our comprehensive benefit plan includes but is not limited to (full-time & part-time): • Affordable Medical (full-time only) / Dental / Vision Insurance, • 17 days Paid Time Off (PTO), • Paid Sick Time, • 9 Paid Holidays, • 403(b) and/or ROTH Retirement Plan with employer match, • Additional Insurance Offerings – Voluntary Short-Term Disability, Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection, • Employer Paid Health Reimbursement Arrangement (high deductible medical plan), • Employer paid Life Insurance, Short-term and Long-term Disability Insurance, • Tuition Reimbursement plus a 25% Tuition Discount for benefit-eligible Employees and Family Members at Roberts Wesleyan College Apply: https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=6601918 The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, internal equity, and location. EEO Statement: The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender orientation/identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.

Job Description Department: Women’s Spa FLSA Status: Non-Exempt versus Exempt Pay Range: $16.00/hour Work Location: In Person Work Schedule: Fridays (4pm-6pm) and Saturdays (3pm-6pm) Reports to: Manager-Women’s Spa ABOUT THE JCC OF GREATER ROCHESTER The JCC of Greater Rochester is a mission-driven community organization rooted in Jewish values and open to individuals and families of all backgrounds. The JCC serves as a center for connection, learning, wellness, and belonging, advancing Jewish life while strengthening the broader community through inclusive programs and services. Our work is guided by core Jewish values, including Kehillah (community), Kavod (respect and dignity), Hachnasat Orchim (welcoming and belonging), Shmirat HaGuf (care for the body and well-being), and Chesed (compassion). These values inform how we care for people, steward resources, and create physical spaces that are safe, welcoming, and reflective of our mission. JOB SUMMARY With a focus on exceeding the customer service expectations of all staff and members, staff assist with the day-to-day operation of the Spa departments. ESSENTIAL FUNCTIONS • Greet every member and guest by name in a friendly and courteous manner., • Assist members in the Spa with any needs., • Assign lockers to new members., • Give tours of the Spa to new or prospective members., • Test the whirlpool chemical levels at designated times, record on daily sheet and call maintenance if chemical levels are outside normal range., • Maintain both the coffee bar and vanity area., • Maintain cleanliness throughout, including but not limited to vanity area, bathrooms, coffee bar, towel areas, lounge, locker room, fitness room and fitness equipment., • Maintain and provide towels: washing, drying, folding and transporting to and from laundry department., • Maintain and return member’s laundry bags after washing by returning to respective member’s lockers., • Complete the communication log daily., • Respond to emergencies safety codes., • If needed, administer CPR/AED services to a member. OTHER DUTIES • Performs all other duties as assigned. EDUCATION & EXPERIENCE • High School diploma or equivalent required, • CPR/AED and First Aid preferred. KNOWLEDGE, SKILLS & ABILITIES • Warm, welcoming, and professional demeanor., • Treat everyone with courtesy, respect and kindness., • Strong active listening and communication skills to anticipate and meet member’s needs., • Ability to maintain cleanliness and organization in the Women’s Spa areas., • Ability to maintain confidentiality, use discretion and judgement. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. PHYSICAL DEMANDS • Regularly stand, walk, talk, hear, uses hands and fingers, repetitive motion, carry, reach, push, pull, stoop, kneel, crouch, and lifts up to 30lbs., • Occasionally sits, • Ability to assist clients in an emergency. WORK ENVIRONMENT • Environment includes laundry facility, fitness facility, whirlpool and showers in locker room., • Serene, spa atmosphere Fridays 4pm to 6pm Saturdays 3pm to 6pm

Job Description Department Men’s Spa FLSA Status Non-Exempt Pay Range $16.00/hour Work Location: In Person Work Schedule: 0-20 hours a week: Evening Shifts. Reports to: Spa Manager Supervises: NA ABOUT THE JCC OF GREATER ROCHESTER The JCC of Greater Rochester is a mission-driven community organization rooted in Jewish values and open to individuals and families of all backgrounds. The JCC serves as a center for connection, learning, wellness, and belonging, advancing Jewish life while strengthening the broader community through inclusive programs and services. Our work is guided by core Jewish values, including Kehillah (community), Kavod (respect and dignity), Hachnasat Orchim (welcoming and belonging), Shmirat HaGuf (care for the body and well-being), and Chesed (compassion). These values inform how we care for people, steward resources, and create physical spaces that are safe, welcoming, and reflective of our mission. JOB SUMMARY With a focus on exceeding the customer service expectations of all staff and members, staff assist with the day-to-day operation of the Spa departments. ESSENTIAL FUNCTIONS • Greet every member and guest by name in a friendly and courteous manner., • Assist members in the Spa with any needs., • Assign lockers to new members., • Give tours of the Spa to new or prospective members., • Test the whirlpool chemical levels at designated times, record on daily sheet and call maintenance if chemical levels are outside normal range., • Maintain both the coffee bar and vanity area., • Maintain cleanliness throughout, including but not limited to vanity area, bathrooms, coffee bar, towel areas, lounge, locker room, fitness room and fitness equipment., • Maintain and provide towels: washing, drying, folding and transporting to and from laundry department., • Maintain and return member’s laundry bags after washing by returning to respective member’s lockers., • Complete the communication log daily., • Respond to emergencies safety codes., • If needed, administer CPR/AED services to a member. OTHER DUTIES • Performs all other duties as assigned. EDUCATION & EXPERIENCE • High School diploma or equivalent required, • CPR/AED and First Aid preferred. KNOWLEDGE, SKILLS & ABILITIES • Warm, welcoming, and professional demeanor., • Treat everyone with courtesy, respect and kindness., • Strong active listening and communication skills to anticipate and meet member’s needs., • Ability to maintain cleanliness and organization in the Women’s Spa areas., • Ability to maintain confidentiality, use discretion and judgement. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. PHYSICAL DEMANDS • Regularly sit or stand for extended periods of time., • Regularly walk, talk, hear, uses hands and fingers, repetitive motion, carry, reach, push, pull, stoop, kneel, crouch, climb stairs, and lifts up to 30lbs., • Occasionally sits., • Ability to assist clients in an emergency. WORK ENVIRONMENT • Environment includes laundry facility, fitness facility, whirlpool and showers in locker room., • Serene, spa atmosphere

Job DescriptionDescription: We are Hiring! Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential. We proudly serve and employ people from all backgrounds and experiences. If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special. Employment Type: Full-Time Schedule: Sunday- Thursday 3:00 pm-11:00 pm Salary: $19.25-19.75/hr. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives. Qualifications: Education: High School Diploma minimum and ability to communicate in English verbally and in writing. Credentials: Valid and clean NYS Driver’s License Experience: One year of experience in human services, hands on personal care/housekeeping, client care, recreation, or customer service required. Experience with older populations preferred. About the role: Under general supervision, provide non-medical, in-home support services to program participants and program operations. Utilizes Shahbaz philosophy to provide quality support for up to 45 participants at Marketplace Apartments. Key Responsibilities • Provides or assists with housekeeping or personal care services to clients., • Make and change beds; dusting, vacuuming, light cleaning of kitchen, bedroom, bathroom; dishwashing; preparing light meals; making lists of needed cleaning items or grocery items; laundering, ironing; grocery shopping, bringing out the garbage, helping to organize living space., • Provides supervision services to clients., • Monitor client’s safety., • Helps them to engage in activities, • Communicates any concerns to team members, • Maintains accurate activity records., • Follows established procedures and policies for program., • Completes case notes electronically., • Keeps accurate mileage and timesheet records., • Supports programmatic operations, • Back up for phones, report preparation, mail, on call coverage, and data maintenance., • Administrative tasks such as copying, faxing, organizing, and chart maintenance., • Assist with program meetings and events, • Maintains a positive and clean common space for the program activities., • Attends and actively participates in required program, department, agency meetings and training., • Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other responsibilities as requested by supervisor, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse., • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Special Requirements • Must have access to a vehicle and have ability to drive/support clients with appointments within the community., • Must be able to lift 20 pounds. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description Overview Call Center Representative Customer Service | Business Development Since opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by providing a concierge level customer experience both during and after the sale. Our more than 7000 team members operate over 770 retail locations in 32 states offering a premium level of customer service. Throughout our continued growth, we’ve remained committed to empowering our customers and our team to achieve their personal and professional goals. Cellular Sales is not only an incredible opportunity, we also specialize in developing less experienced individuals wanting to achieve a new level of professional success. If you have a proven record of success, a strong work ethic and are looking for a career-defining opportunity, apply now to join our award winning team! JOB DESCRIPTION $17- $20 per hour depending on experience and skill level. Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions • Follow up on distributed leads, • Generate store traffic and contribute to the markets success, • Handle customer inquiries both by phone and text, • Support sales force by generating sales leads, • Follow communication scripts when handing different topics, • Research required information using available resources, • Provide customers with product and service information, • Candidates should be able to take feedback and criticism to improve productivity and character Competencies • Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner., • Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals., • Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines., • Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Must be able to sit for long periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work This is a full-time position. Travel No travel is expected for this position. Required Education and Experience • High School diploma or GED Preferred Education and Experience • Previous office experience, • Proficient in Microsoft Office, • Knowledge of customer service principles and practices, • Experience in a call center or customer service environment, • Data entry and typing skills (including 10 key) Essentials • Positive attitude, • High school diploma or equivalent; college degree preferred, • Minimum two years of related work experience, • Effective communication skills, • Interest and understanding of technology products and services, • Business ownership mentality Compensation • The highest in the wireless industry

Job Description About us: At Eisco, ENALAS Group, our commitment to employees and customers are simple: everyone needs a little assistance sometimes. Employees tell us they choose ENALAS because of our thoughtful leaders, driven and passionate ideologies and our commitment to integrity. ENALAS has consistently ranked in the Rochester Top 100 Companies since 2018, voted as Top Companies to work for in 2022, 2023 & 2024, and is continuing to grow at rapid speeds. If you’re looking to collaborate in a fast-paced entrepreneurial environment, and are someone who is passionate, enjoys trying new things, and interested in contributing to make a difference - ENALAS is the place for you! Job Overview: The Distribution Relationship Manager will be responsible for generating sales by building and maintaining relationships with industrial labware customers and distributors. As well as, product management, marketing and social media support, and ecommerce. Enalas Group is on the lookout for an accomplished science-guru or Sales Representative, to join our team based in Victor, NY. As a vital member of our sales team, you'll play a crucial role in driving the sales of our comprehensive range of science education supplies through our e-commerce platform. ESSENTIAL DUTIES AND RESPONSIBILITIES • Serves customers by selling products and meeting customer needs, • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential customers, • Meets monthly individual sales goals and contributes to the overall team sales goals, • Communicates with customers through phone calls, emails and in person visits (at customer and at trade shows), • Adjusts content of sales presentations by studying needs of customers and potential customers, • Works with marketing to build promotions around key product lines, • Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management, • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques, • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses, • Provides historical records by maintaining records on area and customer sales, • Social media account support for B2B and B2C science businesses, • Generating content for our B2B and B2C businesses. For example: landing pages for specific demographics, recommended material lists for various classes or grade levels, blog articles related to current events or pedagogy, etc., • Product line management of science products, including merchandizing products, development of keywords, prioritizing content creation and product data updating, • Understanding and utilizing our ecommerce platforms on the B2B and B2C businesses, including: Shopify, Amazon, Walmart, eBay, etc. Education and Experience Qualifications • Degree in business or science, science experience, • Experience in customer service or sales, • Knowledge of Salesforce or other CRM, • Excel, • Contributes to team effort by accomplishing related results as needed, • Must be comfortable talking with people on customer visits and trade shows Travel Requirements 10-30% Environmental Working Conditions & Physical Effort: Typically works in an office with adequate lighting and ventilation and a normal range of temperature and noise level. • Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems., • A frequent volume of work and deadlines impose strain on routine basis., • Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 25 lbs., • Will be required to assist in other areas from time to time, including but not limited to order fulfillment, packing and shipping. Environmental Working Conditions & Physical Effort: Eisco, ENALAS Group is a fast paced environment, bring your entrepreneurial energy. Typically works in an office with adequate lighting and ventilation and a normal range of temperature and noise level. Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems. A frequent volume of work and deadlines impose strain on routine basis. Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that typically weigh less than 25 lbs. Schedule: Monday – Friday, may require extended hours based on the needs of the business Benefits: • 401k up to 3.5% match, • 100% covered benefits including medical, dental, LTD, STD, Life..., • Paid time off, • 14 paid holidays, • Paid Sick Leave Office Schedule: 8 hour shift Monday to Friday In-person position COVID-19 considerations: We’re 100% vaccinated employer Eisco, ENALAS Group is an equal opportunity employer. All employment is decided on the basis of qualifications, merit and business needs.

Job Description Why Palmer Food Services: We offer competitive wages and a generous benefit package that contributes a significant amount to your total compensation and your personal well-being. Additionally, there are opportunities to distinguish yourself and move up in our established company through excellent performance and by contributing to our company mission, vision, and values. We value each member of our diverse and talented team - because at Palmer Food Services, our associates are our unfair advantage. What we Value: • Honesty & Integrity, • Service & Excellence, • Collaboration & Teamwork, • Family & Community, • Dependability & Loyalty, • Compassion Roles and Responsibilities: • Executes the Account Management Program including sales planning, controls and sales reports consisting of:, • Weekly business development plan and updates for District Sales Manager, • Account list (core, target and prospect, grouped by “opportunity”), • Producing, maintaining and using an account management binder with new and existing account profile sheets and updating same. The account management binder should contain sales presentation materials, samples, customer records, forms etc., • District Sales Representative has the authority to manage their accounts in a fashion consistent with established company policies, ethics, and pricing., • Establishes a personal planning calendar to manage his/her time:, • 80 % direct sales in the field, • 10 % phone sales to customers, • 10 % administrative time (paperwork, pre call planning, invoices, expenses, emails, A/R etc)., • Takes responsibility for developing a complete understanding of each of our product lines including various applications and benefits. Conveys this knowledge to customers with a high degree of skill and proficiency., • Works through proper company channels to complete all quotes and orders. Takes responsibility for learning company procedures concerning pricing, purchasing, credit and delivery. Understands his/her limits of authority and seeks approval where necessary., • Works with the District Sales Manager to plan weekly activity so that the “core” accounts are maintained properly; the agreed “target” accounts are fully penetrated using a broad-line category management approach; and an ongoing “prospect” list is built up. Stays in regular contact with the key people in these accounts. Initiates and makes cold calls on a planned basis to enhance exposure to new situations and opportunities. Keeps management informed of all competitive activity., • Makes customer calls as required. Also performs “Ride-withs” utilizing management, and or suppliers who may serve in a training capacity or assist in selling key accounts., • Budgeting and measuring results, prepares unit and dollar forecast upon request with assumptions on activities to achieve forecasts., • Attends all sales meetings, sales forums and trade shows as requested. Participates fully in all company promotions and contests., • Responsible for all Accounts Receivable collections in their assigned area and schedules biweekly meetings with Credit Department to review status per account., • Assists and cooperates with Customer Service personnel as workload requires or is requested., • Overnight travel is required about 5% of the time for trainings, trade shows, etc., • Performs other duties, as assigned by the Company management. Qualifications: • 3+ years outside sales experience, preferably in a business-to-business sales organization., • High school diploma or GED, with some college experience preferred, but not required., • Food service or culinary experience is required., • Clean driving record and a valid Driver license, • Makes strong and effective one on one sales presentations., • Maximizes results by systematically managing an account plan. Salary: • $65,000- $100,000/ a year Physical Demands: The physical demands described below are representative of those that must be met by a District Sales Representative to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must be able to stand, walk, stoop, bend, kneel, sit, drive., • Must be able to use hands to handle, feel, finger; reach with hands and arms, see, talk and hear., • Must be able to regularly lift and carry up to 50 lbs; periodically lift and carry 80-100 lbs. must be able to walk up and down the stairs carrying products with weights described above., • Possess normal vision with or without correction and able to distinguish colors, • Possess fluent speech in English, writing and communication skills necessary to effectively carry out job functions, • Must be able to read and comprehend work related materials, numerical data and diagrams., • Must be able to sit and drive a car/truck for extended periods of time on a daily basis (4-5 hours on average). Benefits of working Full-Time at Palmer Food Services: • Medical, Dental and Vision Insurance, • Paid Benefit Time (PTO, Holiday and Sick), • 401k Retirement Plan with Employer Matching

Candidates must have a valid drivers license to meet the essential functions of the job. JOB SUMMARY The Maintenance Mechanic is responsible for delivering skilled maintenance and repair services in support of Uniland Maintenance Company, Inc., and the Property Management Department. This role ensures safe, functional, and well-maintained properties across both Unilands portfolio and third-party managed properties, by responding to service requests, completing scheduled preventive maintenance, and promptly addressing emergencies. The Maintenance Mechanic plays a key role in maintaining building systems, supporting tenant satisfaction, and representing Uniland with professionalism, technical expertise, and a strong commitment to quality service. ESSENTIAL FUNCTIONS • Responds promptly to all maintenance requests, including emergency, routine, curative, and preventive work orders with professionalism and thoroughness., • Travels between multiple properties to perform skilled maintenance and repairs on a variety of building systems, such as HVAC, plumbing, electrical, and general facilities., • Diagnoses and resolves maintenance issues accurately, ensuring repairs are completed timely with minimum disruption to tenants and business operations., • Maintains a clean and safe work environment, including thorough cleanup of work areas after each task, while adhering to all safety standards, regulations, and company policies., • Monitors property conditions during site visits and proactively reports or initiates service requests for any needed repairs or improvements., • Communicates professionally and courteously with tenants, vendors, and internal teams while maintaining confidentiality and upholding Unilands commitment to high-quality service., • Accurately completes documentation, including work orders, timecards, service logs, and other required reports., • Participates in after-hours on-call coverage and responds to emergency maintenance requests in accordance with departmental protocols., • Properly uses, secures, and maintains company tools, equipment, and inventory; promptly reports any repair or replacement needs. OTHER DUTIES • Operates company vehicles in compliance with all traffic laws and company policy; ensures vehicles remain clean, organized, and road-ready condition., • Actively participates in and contributes to any/all initiatives when requested and/or required., • Participates in ongoing training and professional development to stay current with evolving building systems, codes, and industry best practices., • Supports overall property condition by assisting with routine inspections, preparing vacant units for occupancy, and coordinating with the Property Management and Sales teams to ensure smooth operations., • Procures maintenance supplies as needed, following company procedures and ensuring accurate documentation of costs. EDUCATION & EXPERIENCE • High School Diploma or general education degree required., • A minimum of three years of experience in general building maintenance or a related skilled trade (e.g., HVAC, plumbing, electrical)., • Experience working in commercial, multi-tenant or property management environments preferred., • At a minimum, OSHA 10-Hour Safety Certification is required or must be obtained., • Valid driver's license with a clean driving record required. KNOWLEDGE, SKILLS & ABILITIES • Strong working knowledge of building systems, including HVAC, plumbing, electrical, carpentry, and general facility maintenance., • Strong understanding of applicable safety standards, building codes, and industry best practices for facility maintenance., • Familiarity with preventive maintenance software systems; experience with platforms such as Yardi is preferred., • Basic knowledge of computers and mobile devices for managing work orders, timekeeping, and communication., • Proficient in the safe and effective use of hand tools, power tools, diagnostic instruments, and general maintenance equipment., • Strong troubleshooting and diagnostic skills with the ability to implement practical, timely, and cost-effective solutions., • Strong communication and interpersonal skills with a focus on professionalism and customer service., • Effective time management and organizational skills with the ability to prioritize multiple tasks in a fast-paced work environment., • Ability to perform work across a variety of property types, including office, industrial, retail, and residential environments., • Ability to accurately complete documentation, maintain service records, and follow both written and verbal instructions., • Ability to work independently and manage responsibilities across multiple locations with minimal supervision., • Demonstrates initiative, reliability, and a strong commitment to maintaining clean, safe, and fully operational properties., • Maintains confidentiality when handling sensitive information and represents the company with integrity and professionalism., • Willingness to work flexible hours and respond to emergency calls as part of an on-call rotation. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this position at multiple commercial properties. Reasonable accommodation may be made to enable individuals with disabilities to safely perform the essential functions. • Frequently required to stand, walk, bend, squat, crouch, kneel, twist, and reach (including overhead) for extended periods while performing repairs and preventive maintenance across multiple sites., • Regularly lifts, carries, pushes, and pulls tools, equipment, and materials; frequently up to 50 pounds and occasionally greater weights with assistance, carts, dollies, or other mechanical means., • Must be able to safely use and climb ladders of various classifications (including step ladders, straight/single ladders, extension ladders, and fixed ladders) and stairs; work from elevated surfaces (including roofs, lifts, and mezzanines); and access mechanical rooms, basements, crawlspaces, and other restricted or confined areas as job duties require., • Requires frequent use of hands and fingers for repetitive tasks such as gripping, pinching, turning, and manipulating small parts while operating hand and power tools, test instruments, valves, and controls; regular use of a phone/tablet for work orders and communication., • Visual acuity (near and distance) and hearing sufficient to diagnose equipment issues, read meters/gauges/prints, interpret written instructions and safety signage, and communicate effectively with tenants, vendors, and coworkers., • Work is performed across multiple commercial properties in varied environments including tenant-occupied spaces, common areas, loading docks, parking lots, rooftops, mechanical/electrical rooms, and outdoor areas; work may occur in all weather conditions., • Regular exposure to conditions typical of commercial maintenance work, which may include moving mechanical parts, electrical hazards, work at heights, confined spaces, vibration, dust, fumes, odors, cleaning chemicals/solvents, and moderate to high noise levels; required to wear appropriate PPE and follow all safety procedures., • Regularly travels between properties during the workday and operates a company vehicle to respond to work orders and emergencies; must be able to safely drive in varying traffic and weather conditions and comply with all driving safety protocols., • Must maintain a valid drivers license and an acceptable driving record in accordance with company policy., • May be required to work evenings, weekends, and holidays and to participate in an on-call rotation; must be able to respond promptly to emergency calls, which may require travel to various properties outside of normal business hours., • Ability to sit for extended periods while driving and to frequently enter/exit a vehicle and carry tools and materials into and through commercial buildings, including navigating stairs and uneven surfaces. Uniland Development Company is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply. Applicants must be legally authorized to work in the United States at the time of hire. No visa sponsorship is available for this position. Compensation details: 25-33 Hourly Wage PIa3b9cc73885c-26289-40964426

Job Description Bounce AI is a fintech startup transforming how people pay off debt, leveraging machine learning, automation, and deep personalization tailored to borrowers’ financial situations. For creditors, we: • Transform how they transact, allowing creditors the ability to control liquidity and risk., • Empower consumers with a seamless & flexible digital first collections platform to maximize recoveries and enhance the experience., • Utilize a highly optimized funnel, from the first message to payment plans; our platform evolves based on real-life interactions and continuously incoming data feeds., • Reduce legal and operational risk with automated compliance designed by experts enforced by code., • Unlock customer insights by exploring new data sources. For borrowers we: • They are set up for convenience and can manage their plan whenever, wherever, with representatives always available via live chat or phone to assist., • Provide a safe, secure, and compliant service with one goal: to help them move forward., • Offer flexible repayment plans or the ability to customize one of their own, giving them the option to pay now, later, or in small amounts over time. About Us: We are looking for a call center representative, which we refer to as a “Resolution Expert”, who can motivate and guide consumers through the collections process while providing exceptional customer service. The successful candidate will be able to accept ownership for effectively solving consumers’ issues, complaints, and inquiries, keeping customer satisfaction at the core of every decision and behavior. How You’ll Spend Your Time: • Manage inbound and outbound communication from consumers and their representatives via phone, email, and chat., • Follow communication “scripts” when handling different topics, • Communicate with consumers to establish repayment plans and resolve questions or concerns, • Attend educational seminars to improve knowledge and skills, • Meet key performance indicators as outlined by management, • Adhere to expected quality and compliance standards What We Offer: What makes an amazing Collection Specialist? A successful Collection specialist must have an excellent attitude toward their work and empathy for consumers experiencing financial hardship. They should also have excellent interpersonal and social skills to provide consumers with the best service and solutions. Current Available Full Time Shifts: M-F 8:30am to 5:00pm Paid Training Program: 2-week, full-time training program Office Location: 333 Metro Park, Rochester, NY 14534 This is an in-office role Pay: • up to $19.00- $22.00 per hour, with the potential for higher pay based on experience, skill set, and Spanish fluency - A significant advantage. Bounce is an equal opportunity employer. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status. #ZR Address: 333 Metro Park, Rochester Requirements: • Previous experience in collections, customer service, and/or sales, • Strong verbal and written communication skills, • High attention to detail and critical thinking, • Problem-solving, negotiation, and conflict-resolution skills, • Customer-focused and adaptable to different personality types, • Ability to multi-task, set priorities and manage time effectively, • Ability to work in a fast-paced and changing environment\nCompany Description Bounce is a growing fintech company. We are revolutionizing debt recovery for consumers and creditors with our best-in-class product. By leveraging the power of AI and automation, we create user-friendly experiences that drive positive outcomes for all parties involved. Bounce is a growing fintech company. We are revolutionizing debt recovery for consumers and creditors with our best-in-class product. By leveraging the power of AI and automation, we create user-friendly experiences that drive positive outcomes for all parties involved.

Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. At Aerotek, we prioritize inclusivity and foster a magnetic work environment that empowers our employees to achieve both personal and professional aspirations. By putting the people first, our corporate culture encourages employee engagement and enhances performance through comprehensive training and a positive culture. We promote exclusively from within. The Sales Development Representative is responsible for learning the fundamentals of recruiting and the fundamentals of sales, including prospecting, client engagement, req qualification and delivery. The Sales Development Rep is responsible for learning and executing on all steps associated with the sales process. The Sales Development Representative must identify target accounts in defined territory and make cold calls to set meeting at perspective targets. This entry-level sales role is designed for individuals eager to learn the full sales cycle, with a clear path toward becoming an Account Manager. The SDR will work closely with the Delivery and Sales teams to build client relationships, generate leads, and support revenue growth initiatives. • Utilize the Aerotek 7 stages of the SOLVE model to target, engage and service new and existing clients, • Increase sales and market share through assigned and newly generated accounts, • Research and build call sheets using tools like LinkedIn and Connected., • Identify, develop and manage new and existing customer relationships by leveraging resources for lead generation, • Complete Aerotek Account Manager Onboarding training, • Generate leads, set and attend meetings with defined in territory, • Maximize profitability by effectively negotiating bill rates and terms; ensure that direct labor rates are in line with market standards, • Build and maintain relationships within accounts by providing quality contractors; proactively market resumes of ideal candidates, • Perform sales related activities including, but not limited to attending meetings at client sites and client manager, and contractor lunches, • Communicate account knowledge to team members (recruiters, FOA, sales, Director) through "req meetings" and Red Zone meetings, • Collaborate with Account Managers and Directors to support territory planning and workforce strategy., • Generate, document and track all leads generated and perform outreach to targeted customers Upon successful completion of our salary equivalent hourly training period, Aerotek offers a base salary of $62,353.20 with unlimited earning potential through weekly commission, monthly car allowance, cell phone reimbursement and other performance-based incentives. • Training Year: $62,353, • First full Year 1: $85,000, • Second full Year: $126,000 Additional benefits include: • $425 Car Allowance, • up to $100 cell phone reimbursement, • Medical, dental and vision, • HSA & 401k account, • 20 days of paid time off as well as paid holidays, • Parental/Family leave, • Employee discounts Performance based incentives: • Quarterly bonuses, • All-expense paid trip, • Company funded investment plan Qualifications: Sales Degree/ Certification or 1-2 years of sales experience (sales internship, sales competitions encouraged) Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors

Customer Service Representatives will work in a company office or home office environment. Prior work experience in a call center and healthcare customer service setting is preferred. Career Path Note: The Customer Service Representative is a fully trained production role in the organization.

TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence.The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment.These individuals will play a

TechOp Solutions is seeking Senior Customer Service Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence.The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment.These individuals

Job DescriptionDescription: We are Hiring! Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential. We proudly serve and employ people from all backgrounds and experiences. If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special. Employment Type: Per-Diem Schedule: Various/On-call Salary: $19.25-19.75/hour DOE, with an additional $.75/hour after med certification Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Qualifications: • High School Diploma or GED preferred., • Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. A relevant combination of education and experience will be considered. About the Role: Under general supervision, provide a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Key Responsibilities: • Monitors residents to assure a safe therapeutic environment., • Cover nonclinical psychoeducational groups as needed, • Observes peer-led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed., • Supervises the preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and the environment is safe at beginning and end of each shift, • Carries out emergency procedures to ensure the safety of residents and staff when required. Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Providence Housing develops, finances, and manages affordable housing for seniors, individuals with special needs, and families. Providence Housing is a not-for-profit corporation affiliated with the Roman Catholic Diocese of Rochester, New York. Providence Housing’s mission is to strengthen families and communities by creating and providing access to quality affordable housing enriched by the availability of supportive services. If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special. Employment Type: Full-Time Schedule: Monday-Friday Salary: $23-$25 Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Qualifications Education: High School Diploma or Equivalent Credentials: Valid NY State Driver License and access to a reliable vehicle Experience: One or more years of building and grounds maintenance experience Trade-specific training desirable General Description Provide day-to-day janitorial and maintenance services to the assigned property(ies) Essential Duties and Responsibilities • Is responsible for common area care including: lawn mowing, raking, weeding and hedge trimming. Snow removal from and salting of common areas (in season), • Cleans common areas according to maintenance calendar and approved procedures. Polices area for trash and debris, • Performs service requests and schedule outside technical staff, upon request, to make additions, changes or repairs to building systems, • Assists with scheduling, coordinating and monitoring of the performance of laborers, vendors and contractors providing services on site as assigned by the Property Manager, • Performs basic and intermediate skill assembly and maintenance tasks on plumbing and electrical components, window and door hardware, mechanical services, carpentry, painting and drywall, • Maintains an inventory of tools, equipment and supplies for the operation of the property. Place routine orders for supplies, from approved vendors, to maintain appropriate inventory, • Periodically repaints and repairs of walls, doors, trim in common areas, vacant apartments, and exterior of building(s), • Moves packages, furniture and equipment as required. Use mechanical aids as appropriate for moving or lifting heavy or awkward loads, • Responds to calls from the Property Manager or monitoring company for fire, security or other alarms or tenant emergencies at the property. Search, correct fault(s) and secure the building as required and report to Property Manager, • Provides written reports of activities or other documentation to the Property Manager or others as required, • Adheres to property maintenance schedule, • Completes on-call services as scheduled, • Attends periodic training for Fair Housing, HVAC, Building Systems or other relevant topics, • Completes other duties as assigned Key Performance Indicators • 100% compliance with fair housing regulations., • Friendly, helpful, courteous interactions with tenants, vendors and co-workers., • 100% of scheduled preventative maintenance completed monthly., • Ensure that a minimum of 95% of work orders are completed with 24 hours., • Ensure that apartment make readies do not exceed 4 days for apartments and 8 days for single family homes., • Maintain properties to limit potential health and safety issues., • Provide mentoring/training to Maintenance Assistant if applicable. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. #INSJ Requirements: Additional Qualifications: • Ability to ascend/descend stairs, • Ability to lift, push and/or reach for objects, • Ability to stoop, kneel, bend, crouch and/or stand while performing duties, • Ability to work with all levels of personnel, • High energy level, • Ability to lift up to 75 lbs. without assistance, • Mechanical aptitude, • Reliable and insured transportation, • Valid NYS driver’s license and driving record acceptable to agency, • Openness to flexible schedule, • Good reading comprehension and writing skills, • Good interpersonal skills to interact with tenants, • Police record that is acceptable per organizational standards, • No barriers with illegal substance use, • Honesty, • Courteousness Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Join us and help make a positive impact on our community! *Catholic Charities and Providence Housing are committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Career Path Note: The Customer Service Representative is a fully trained production role in the organization. Customer Service Representatives will work in a company office or home office environment. Prior work experience in a call center and healthcare customer service setting is preferred.

Episcopal SeniorLife Communities Mission: We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs. We are committed to meeting each individual's needs, in a culturally competent manner, supporting family and loved ones through transitions, and fulfilling our pledge... Life. Inspired Every Day. Pay Rate: $24.50 per hour Full-Time ESSENTIAL JOB FUNCTIONS • Accept work orders for repairs to buildings, equipment or grounds and complete them according to priority assigned by Regional Facility Manager., • Locate, inspect, troubleshoot and initiate repairs., • Responsible for physical plant including painting, snow removal, and grounds work., • Responsible for purchasing materials and equipment for maintenance repairs., • Required to use own vehicle to travel between all ESLC facilities. Follows all ESLC driving policies to include maintaining a valid NYS driver's license., • Assists with preventive maintenance work assignments regarding the cleaning and servicing of induction unit filters, refrigeration coils and air conditioning coils., • Work on preventive maintenance for HVAC equipment and make daily rounds., • Assist with monthly safety check of equipment and follow-up to ensure that repairs were made., • Receive new equipment , inspect, record pertinent information, and put into service, observing all requirements and codes of all bodies having jurisdiction., • Consult all code manuals and confer with the Regional Facility Manager on all new installations when installations present electrical, mechanical or logistical problems., • Take the lead for all renovations that can be accomplished in-house., • Attend all staff meetings and in-services as scheduled., • Wear departmental uniform on a daily basis., • Meet the attendance, punctuality, in-service and health assessment requirements as outlined in the performance appraisal., • Assist in fire alarm testing and fire drills., • Test the emergency generator as needed, • Participates in the On Call rotation., • May have building related janitorial work that may involve regular or back up janitorial work during staffing shortages., • Exhibits knowledge of maintenance, security and safety policies of ESLC., • Participate in on-call rotation schedule., • Required to use your own vehicle while travelling between all ESLC facilities., • All other duties as assigned. Requirements QUALIFICATIONS: • High school diploma or equivalency required., • Must have at least 2 years of building maintenance experience., • Must possess own transportation and a valid New York State driver's license with a clean driving record., • Able to perform general building repair and maintenance., • Knowledgeable in OSHA regulations and state sanitary codes., • Ability to interact courteously and tactfully with staff, residents, family members, visitors, vendors and the general public., • Must be able to demonstrate the ability to perform the duties of the position. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing duties of this job requires prolonged walking and standing. Must be able to regularly lift 30 pounds and occasional lift 50 pounds without assistance and the ability to sit, talk, and hear is required. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Episcopal SeniorLife Communities is an Equal Opportunity Employer.

The Branch Manager will be responsible for building, coaching, and leading a high performing team in a retail branch to deliver financial products and solutions that improve the financial well-being of Five Star Bank clients, deepen client relationships, increase wallet share through cross sell with a focus on demand deposit accounts, and help clients to achieve their financial goals. The Branch Manager is responsible for clearly setting and articulating individual performance expectations, coaching to attainment, and following up on performance issues. The Branch Manager will accomplish this through a regular cadence of formal, structured one on one meetings, real time feedback, and branch huddles with their associates. The Branch Manager will also motivate the team to provide an outstanding client experience, achieve sales and service goals, prioritize activities. The Branch Manager should fully leverage the technological tools available within the Bank (e.g., Salesforce, Client Insights) to facilitate business development and sales activity and drive the same level of adoption and utilization from associates. Additional responsibilities include developing Center of Influence relationships and networking within a defined market to acquire new consumer and business relationships throughout the communities served. The role also requires ensuring compliance with security, audit, and operational procedures and providing direction and guidance on operational and regulatory procedures to the team, including active participation in training from the Branch Manager and fellow associates within the team. All Branch Managers represent key leaders within the Bank and are expected to upload the Bank's HEART values at all times as active stewards of the Bank's culture. Essential Functions: • Responsible for the coaching, mentoring and development of assigned team by following a structured weekly coaching model, observational coaching sessions, joint sales calls, and establishing individual professional development plans. Provides training opportunities to ensure the assigned team have the skills and resources necessary to be successful. Ensures assigned team understands their role in the delivery of the Five Star Bank experience and positively supports changes in the work environment. Works with HR to attract, retain and develop high caliber people and teams with diverse capabilities., • Develop and implement a business plan that defines how assigned offices will achieve quarterly sales goals which includes assigning individual goals for each associate and setting expectations for activities., • Responsible for functioning as the primary business development officer in their assigned market, which includes identifying and pursuing potential sources of business, making regular business development calls on consumer and business prospects and existing customers, participating in various professional, civic and community activities, and being the local representative of the Bank in the community., • Collaborate with other lines of business partners to capitalize on business opportunities within the defined market., • Effectively utilize necessary and available technology including all bank software as required by the position. Ensure assigned team effectively utilizes sales tools and the CRM system to identify client needs and deliver appropriate solutions., • Ensure that all associates are properly trained and updated in all areas of compliance, policies and procedures. Complete online compliance training as required within established timelines and ensure that the team completes training as assigned. Maintain comprehensive knowledge of laws, compliance regulations and bank policies pertaining to all bank products and services:, • Responsible for assisting with all office activities to continually ensure operational excellence, including:, • Responsible for accurately processing transactions for customers (e.g. deposits, loan payments, cashing checks) in a prompt, accurate and professional manner., • Participates in cash and negotiable instrument control measures including cash management, shipping and cash ordering, vault currency, vault balancing, and vault related controls., • Perform operational duties as required including fill change and/or currency orders, issue cashier's checks and money orders, process night drops bags and mail deposits, balance ATM and resolve ATM discrepancies, settle and balance Cash Advance machine., • Minimize NIGOs (need to define NIGO) to exceed goals through leadership and coaching of the team on operational matters., • Maintain awareness of potential risks to customers or the bank, and properly reporting or escalating questionable behavior in a timely manner., • Responsible for account opening, maintenance, and origination of loan applications., • Educate clients on how to use digital platforms such as Digital Banking, the Five Star Bank mobile application, ATMs and ITMs., • Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work. Job Related Qualifications: Required: • Education: High School Diploma, GED or equivalent experience, • Prior Experience: 3+ years experience in a financial services sales capacity with a demonstrated ability to lead and coach team members; 3+ years demonstrated consumer and small business deposit/lending acquisition experience Competencies: • Proven problem-solving skills and sound judgment., • Strong sales orientation and customer focused., • Ability to collaborate and interact with business partners and all levels of management., • Proficient in Microsoft Office with the ability to learn and utilize new and existing banking software applications., • Management Excellence: ability to align people, work and systems with the business strategy., • Demonstrates a strong knowledge of bank products, services and procedures., • Strong team building and team management skills., • Strong written and verbal communication skills, • High level of interpersonal skills to call on new or existing clients, to interview effectively and assist with customer issues., • Adaptable to varying bank and customer needs., • Able to manage multiple tasks and prioritize workload and delegate where needed. Physical Requirements: • Ability to communicate face to face and on the phone with customers., • Occasional bending and lifting from floor height, frequent lifting of 1 10 lbs., occasional lifting of up to 30 lbs., • Occasional travel, • Extensive computer usage is required. Other: • Work schedule: Varies with office needs and may include evenings and weekends., • Licenses or Accreditation: Registration with Nationwide Mortgage Licensing System Registry (NMLS) is required in accordance with SAFE Act requirements. Benefits: • Medical, Dental, and Vision Insurance, • Health Savings Account, • Flexible Spending Account(s), • Company Paid Life Insurance, Long-Term Disability, and Short-Term Disability, • Voluntary Offerings: Life, Critical Illness/Specified Disease, Accident, Hospital Indemnity & Personal Accident, • Tuition Reimbursement, • Employee Referral Program, • Wellness Reimbursement Program, • Star Volunteer Program, • Employee Banking and Financial Perks, • Flexible Hybrid Work Schedule, • Paid Time Off (PTO), • Company Paid Holidays This job description is not exhaustive. The Branch Manager may be required to perform other duties as assigned. The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.

Sciens Building Solutions is seeking a Service Sales Representative for our fire-life safety and security business. The Sales Representative's focus will be on new opportunities via end-user customers and expanding services to existing customers while managing and growing the business through the selling of new service contracts within the assigned territory. What You'll Be Doing (And Doing Well!) • Sell service and maintenance contracts, and other related services; achieve orders/booking., • Achieve annual quota assigned and agreed upon by the General Manager or Sales Manager on a consistent basis after initial ramp up period., • Create new market share by selling a broad range of services to new customers., • Demonstrate strong prospecting skills and the ability to build customer relationships through consultative selling and promoting customer confidence in Sciens. Search for and qualify opportunities on an ongoing basis; follow up with prospects in a timely manner., • Conduct post contract acceptance follow up by contacting customers, ensuring commitments were met, and affirming customer satisfaction once the customer has purchased a service agreement., • Perform needs assessments, develops sales proposals, estimates, and presentations. Through the company's CRM tool, provide accurate forecast of activity and potential sales., • Maintain an in-depth knowledge of complete line of products/services and customers' requirements through in-house training, networking, and research., • Utilize approved marketing materials to present sales presentations and proposals to prospects, assuring the customer understands our value proposition, positive features, and advantages of our products and services over those of the competition., • Independently establish call plans and customer follow up strategies and tactics; consistently apply time and territory management techniques., • Work with systems sales, operations, finance, legal, and other inside and outside resources as needed to obtain sales., • Develop and execute tactical sales strategies, including end users, developers, and property managers., • Prepare sales promotion campaigns for customers to promote service offerings to commercial markets. What We Like About You • Two to five years consistently meeting or exceeding quotas of selling service and maintenance contracts to end user customers or related activity., • Consultative selling expertise., • Consistent sales performance, ability to organically grow business by providing solutions to new client base., • Effective communication skills and ability to present to broad audiences., • Strong negotiation skills and competitive spirit., • Bachelor's degree preferred. Candidates with a combination of education and experience will also be considered. What We're Bringing To The Table • Competitive salary based on qualifications., • Paid time off plan and holidays., • 401(k) matching., • Short term and long-term disability., • Medical, dental, and vision plans with options., • Life insurance., • Company cell phone, laptop, and vehicle allowance., • Professional career development opportunities., • Tuition reimbursement program. $60,000-$80,000 annually, final offer based on experience

College Financial Representatives in the internship program at Northwestern Mutual are provided guidance, connection, and a framework for building an integrated financial planning practice from the ground up. Our college financial representatives, who come from varying academic backgrounds and experiences, begin to build a financial planning practice while engaging local and nationwide experts, exclusive financial products, and the support of a Fortune 500 company. You will have the opportunity to build your confidence, develop a professional network, and help people achieve financial freedom. Here, hard work pays off! Our internship program mimics our full-time Financial Representative career, allowing you to: • Learn how to prospect and network to build your business and client base, • Develop and execute on a business strategy, • Call on potential clients and set meetings to understand their financial goals, • Prepare plans and offer useful recommendations, • Gain exposure to proprietary planning software platforms, • Engage in weekly coaching, training, and development meetings, • Receive Risk Product State Licensing: Life, Accident, and Health, • Build life skills that create future career opportunities As a Northwestern Mutual College Financial Representative, you can expect a flexible schedule to work around your life and your classes. With the option to participate in our internship program year-round, you can continue to grow your practice and obtain support for registrations and certifications such as the Series 6 & 63 or CFP. Get inspired at local and national recognition events, earn access to leadership programs, and collaborate with experts in our business. In fact, you'll find diverse resources across our culture to ensure that you experience personal and professional growth in this program. With interest, eligible students have an opportunity to interview for a full-time Financial Representative or Advisor role upon graduation. Are you a fit for this internship? • Full-time student; juniors and seniors preferred, • Entrepreneurial ambitions and curiosity for sales, • Highly involved on campus (leader, athlete, campus orgs, student government, etc), • Excellent time-management skills, • Interest in financial literacy and planning tools, • Business savvy and desire to increase critical thinking abilities Compensation & Benefits • Performance-based earnings and revenue, • Learning and Development Incentives (up to $1000/month, not inclusive of earned commissions), • Productivity Bonuses, • Support for insurance licensing (life, health, DI, LTC), • Support for SIE, Series 6, Series 63 registrations (eligibility required) For over 165 years, we have helped our clients spend their lives living through comprehensive and innovative financial planning. We combine the expertise of our financial professionals with personalized digital experience and industry-leading products to give our clients the ability to successfully navigate their financial lives. Our tailored approach includes multiple financial strategiesinsurance, investments, and annuitiesbuilt to reinforce each other, keeping our clients consistently on track to meet goal after goal. We lead with unmatched financial strength and access to the best products and services for our clients. Our Financial Representatives and College Financial Representatives are valued partners and proud business owners. As such, they are considered independent contractors for income tax purposes, and a "statutory employee" for Federal Insurance Contributions Act (FICA) tax purposes. As a company, we value an inclusive and belonging workplace where everyone's unique viewpoints bring new successes. We strive to create teams that reflect our customers and communities, fostering an environment where all employees are welcomed, valued, and heard. Why join Northwestern Mutual? • Fortune 500 company (2023), • Top 100 Internship Programs, Yello x WayUp (2022), • 5.0+ million clients and growing, • $257 billion retail investment client assets held or managed by Northwestern Mutual, • Forbes' Best Employers for Diversity (2018-2021), • Unsurpassed financial strength, • Best Place to Work for LGBTQ+ Equality- Human Rights Campaign Corporate Equality Index (2015-2021) 1 Northwestern Mutual College Financial Representatives are Independent Contractors whose income is based on production. If offered to apply for approval of an intern contract to become a Northwestern Mutual College Financial Representative, a national criminal background check is required. Should the background check results provide information which would not allow someone to work for Northwestern Mutual, approval to contract will be withdrawn. Pay Range: USD $500.00 - USD $1,000.00 /Yr.

The Senior Service Technician reports to the Service Manager, and is responsible for performing a wide range of HVACR servicing jobs for commercial, and residential customers. Customer-based activities involved in this position require an individual who is decisive, tactful, dependable, and who possesses initiative and the ability to communicate well with all customer groups. A Senior Service Technician must be able to accurately diagnose and efficiently accomplish a job. Representative duties include: • Assisting the Service Manager in the planning, organization, motivation, control and coordination of human and other resources in support of the departmental jobs, assignments, and sales., • Leading by example an ad hoc service team in the timely, efficient, and profitable accomplishment of an assigned job or task., • Performing special and complex service jobs without assistance, including performing periodic on-call duties, as required., • Training Service Department and other Hawn Heating & Air Conditioning, Inc. employees on service-related subjects, including call-back prevention, servicing tips, and equipment protocols., • Conducting quality control inspections of Hawn Heating & Air Conditioning, Inc. service jobs, monitoring the technical progress of newly assigned service employees, including start-up oversight., • Conducting point-of-work sales of Indoor Air Quality services, unit components, unit replacements, add-on units, and residential service contracts., • Developing lead referrals for Hawn Heating & Air Conditioning, Inc. sales staff., • Conducting non-service, lead-tech level work in support of the Indoor Air Quality and Installation Departments, as assigned., • Assisting the Service Manager with administration, dispatching, and on-site evaluation work., • Performing related duties as directed by the Service Manager. Compensation: $25.00 - $41.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The Maintenance Technician is responsible for the safe, reliable, and efficient operation of facility systems, grounds, and buildings. This role supports electrical, plumbing, and mechanical systems while performing routine inspections, preventive maintenance, and timely repairs of building structures and equipment. • Monitor and support of electrical and plumbing as well as mechanical systems related to the swimming pools, • Grounds-keeping, grounds maintenance and snow removal (mowing, weeding, weed-whacking, brush removal, snow blower, snow shoveling, etc.), • Monitor and properly maintain building structural items, • Timely and accurately conduct equipment checks (e.g. carbon monoxide, fire extinguishers, etc.) and building/equipment inspections (e.g., boilers, backflow, fire suppression, etc.), • Participate in the "on call" rotation schedule for repairs and snow removal, • Open and close the building on a rotating schedule, • Performs all duties as assigned, • Demonstrate respect in all professional relationships, • Demonstrate: a professional demeanor, attention to punctuality and attendance, reliability, flexibility and customer service excellence, • Function as a member of a team, • Demonstrate enthusiasm for learning the knowledge and skills required to perform the job, • Readily seek and accept feedback to improve performance, • Apply knowledge and skills gained to the job, • Adhere to and promote the mission, culture and practices of the organization., • Ability to work independently, efficiently, completely and properly with minimum supervision., • Ability to interact with members, guests and coworkers in a professional and responsive manner, • Ability to multi-task and prioritize The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Environment • Regularly stand, walk, sit, reach with hands and arms, grasping, twisting, stoop, kneel, crouch, crawl, climbing and balancing, • Lift, carry and/or move up to 50lbs, • Use of computer keyboard Work Environment • Moving mechanical parts, extreme heat, extreme cold, • Risk of electrical shock, fumes, toxic or caustic chemicals, outside weather conditions.

Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Call Center Representative candidate must be confident and comfortable in multitasking (talking to custom

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

Amplity has partnered with one of our leading pharmaceutical clients for an exciting direct hire placement opportunity. Buffalo / Rochester / Syracuse Job Summary The Professional Sales Representative implements tactics as defined by the Marketing and Sales plans. They deliver balanced sales presentations to a defined list of current and prospective customers with a defined frequency. In the assigned territory, the Professional Sales Representative will utilize all marketing and selling materials designed for a respective audience. They engage in effective business planning, calling on customers including a variety of healthcare practitioners. The Professional Sales Representative will plan and organize activities to ensure regular and consistent coverage of the territory according to a plan of action. Increased product sales will result from the Professional Sales Representative's effective efforts. Administration of territory information and compliance to reporting and regulatory requirements is imperative. Participation in training, conference calls and meetings are essential. Employees can expect to be paid a salary of approximately $80K - $95K. The salary range displayed may vary based on market data/ranges, an applicant's skills, prior relevant experience, certain degrees, certifications, and other relevant factors. Essential Functions • Achieve all product sales performance goals and objectives for geographical assignment (Territory). Distribute samples and record sample transactions in accordance with Company Policy and PDMA guidelines., • Develop comprehensive and accurate sales presentations using all approved marketing and selling materials., • Maintain proficient knowledge of promoted product disease states and indications., • Deliver proficient sales presentations to a defined list of current and prospective customers with a frequency based on assigned call goals., • Implement the selling model and process principles, including the DiSC personality profile when engaging with customers., • Complete pre and post call analysis which positively impacts customer interactions., • Regularly review and analyze all available sales data and utilize developmental budget funds, • Adhere to all compliance policies and guidelines., • Develop a daily call schedule to insure efficient and comprehensive coverage of territory., • Complete administrative reports and meet related deadlines., • Ensure proper safeguarding and care for company assets (laptop, iPad, fleet vehicle. etc.)., • Maintain a call average of 8 or more calls per day, 40 or more calls per week, defined as face-to-face interactions, with healthcare providers focusing on top target customers., • Enter calls immediately into Veeva System via iPad and check/respond to email daily. Qualifications Education • Bachelor's Degree (BA/BS) required; life science major preferred but not required Work Experience • 1 year or more Successful outside sales experience; life science industry preferred but not required - Required Skills and Abilities • Strong communication and presentation skills - Intermediate