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  • General Manager
    General Manager
    4 hours ago
    $67000 yearly
    Full-time
    Williamsburg, Brooklyn

    General Manager – Join Our Team! We are looking for a dedicated and detail-oriented General Manager to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will demonstrate positivity, professionalism, and a commitment to the company’s values, the GM will inspire and motivate the team, driving high morale and building a strong, dedicated team. Ultimately, the GM will ensure that Devocion remains a place where customers feel at home, employees are excited to come to work, and the Values and Mission of the company are always upheld. About the Role The General Manager will oversee all aspects of Devocion's retail operations, ensuring exceptional customer service, financial profitability, and adherence to the highest safety and quality standards. This individual will manage day-to-day operations, optimize inventory and labor, ensure health regulation compliance, and drive business growth. Additionally, the GM will be responsible for managing sales, staff performance, and operational efficiency while supporting and implementing company policies, guidelines, and best practices. This role requires a hands-on leader who leads by example, fostering a positive, collaborative work environment that promotes teamwork and a sense of belonging. The GM will create a welcoming, fun, and inclusive atmosphere for both staff and customers, ensuring every team member feels valued and appreciated. The General Manager will report directly to the District Manager. Key Responsibilities Leadership & People Management • Lead, motivate, and manage a team of baristas and supervisors to ensure high levels of performance and customer satisfaction., • Train and develop staff to ensure consistent execution of all beverages and food standards., • Provide regular performance feedback, conduct annual reviews, and address employee concerns, ensuring a positive work environment., • Handle employee performance issues, including conflict resolution, coaching, and disciplinary actions as needed., • Create and manage efficient schedules to optimize labor costs and meet customer demand, ensuring proper staffing during peak and off-peak hours. Financial & Operational Management • Monitor and manage all financial aspects of the business, including revenue, costs, and profitability., • Achieve and exceed sales targets, implementing strategies to increase foot traffic and average transaction value., • Manage the operating budget, including controlling labor, food, and beverage costs., • Control waste and shrinkage through inventory management and consistent product rotation., • Analyze key performance metrics (KPIs) such as sales, labor percentage, and inventory turnover to make data-driven decisions. Inventory & Stock Management • Oversee inventory control, ensuring stock levels are accurate and aligned with sales demands., • Implement an efficient ordering process to minimize waste and stockouts while ensuring product availability., • Conduct regular stock audits to track inventory levels and ensure proper stock rotation (FIFO)., • Maintain relationships with vendors to ensure quality and cost-effective purchasing practices. Customer Experience & Quality Control • Ensure exceptional customer service by setting high standards for the team and actively monitoring customer feedback., • Resolve customer complaints and concerns promptly and professionally., • Maintain consistency in product quality, ensuring that all beverages and food items meet company standards., • Promote a welcoming, clean, and enjoyable atmosphere for both customers and staff. Health & Safety Compliance • Ensure the coffee house complies with all local health and safety regulations, including Department of Health standards., • Maintain up-to-date certifications for food safety and sanitation., • Implement and uphold health and safety training programs for all staff., • Conduct regular health inspections and audits to ensure the coffee house remains in compliance with local health codes. Business Growth & Marketing • Collaborate with the marketing team to develop and execute local promotional strategies and campaigns., • Identify opportunities to increase sales through new menu offerings, loyalty programs, or community events., • Build relationships with local businesses and community organizations to increase brand visibility and attract new customers., • Monitor and analyze business trends and competitor activity to adjust strategies for continuous growth. Requirements Experience: • 2 years of experience in a managerial role within the specialty coffee industry., • Proven experience managing a team of 8+ employees and overseeing daily operations., • Strong financial acumen, with experience managing budgets and controlling costs. Skills: • Excellent leadership, interpersonal, and communication skills., • Strong problem-solving abilities, especially in high-pressure situations., • Proficient in inventory management and POS systems, • Ability to multitask and prioritize in a fast-paced environment., • Knowledge of food safety practices and health regulations., • Experience with scheduling software and payroll systems is a plus. Education: • Food Safety Manager Certification, • NYC Food Handlers Certificate Availability: • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. Compensation & Benefits • Salary: $67,000 plus potential to achieve 15% bonus quarterly, • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

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  • Customer Service Assistant
    Customer Service Assistant
    8 hours ago
    $18–$28 hourly
    Full-time
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed., • A positive attitude, strong work ethic, and willingness to learn are essential for success in this role. Join our team as a Customer service assistant and contribute to creating an enjoyable shopping experience for our customers!

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  • Senior Project Manager
    Senior Project Manager
    11 hours ago
    $160000–$175000 yearly
    Full-time
    Manhattan, New York

    About Asphalt Green Asphalt Green is a nonprofit organization that transforms lives and builds community through sports, fitness, and play for all. Each year, Asphalt Green serves thousands of New Yorkers through sports, aquatics, fitness, camps, and community programs that promote health, personal growth, and lifelong participation in physical activity. Across three campuses and numerous community partnerships, Asphalt Green is committed to providing high-quality programs that are inclusive, accessible, and rooted in excellence. Asphalt Green believes that access to movement, sport, and wellness can change lives. Our work helps young people develop confidence, resilience, leadership skills, and healthy habits that extend far beyond the playing field. About the Role Asphalt Green is seeking a highly organized, strategic, and execution-focused Senior Project Manager to lead the project management structure for a major enterprise initiative connected to campus planning, renovation, expansion, operational transformation, and long-term organizational growth. Reporting to the Chief Operating Officer, this role will serve as the central coordination and accountability lead across multiple executive workstreams, including construction and delivery, finance and transaction strategy, programs and operations, communications, government relations, people strategy, and capital campaign efforts. The Senior Project Manager will work directly with Executive Team leaders, internal departments, external consultants, and project partners to keep timelines, deliverables, risks, decisions, budget updates, and reporting clearly organized and moving forward. This role will also serve as a core member of the Construction and Delivery workstream, partnering with the COO and coordinating closely with the Owner’s Representative, architects, construction manager, engineers, consultants, vendors, and other project partners involved in planning and execution. The ideal candidate is an experienced project management professional who can lead through influence, manage complexity across multiple stakeholders, create order in fast-moving environments, and balance strategic thinking with detailed execution and follow-through. Portfolio Scope The Senior Project Manager provides strategic leadership and oversight for: • 7 enterprise strategic workstreams supporting Asphalt Green's largest organizational initiative in its history, • Cross-functional coordination across Executive Team leaders, department heads, consultants, architects, engineers, owners' representatives, government partners, and external vendors, • Multi-year capital planning and implementation supporting approximately $140 million in strategic campus investment and modernization initiatives, • Executive reporting, governance, and project management supporting the CEO, COO, Executive Team, Board Committees, and Board of Directors, • Coordination of concurrent projects, milestones, budgets, risks, dependencies, procurement activities, and stakeholder deliverables across the organization Why This Role Matters This role is critical to Asphalt Green’s ability to move a complex, multi-year strategic initiative from planning into disciplined execution. Major work involving campus planning, renovation, expansion, capital investment, construction delivery, operational transformation, fundraising, government relations, and long-term growth requires a leader who can connect strategy to action and keep people, priorities, decisions, timelines, and resources aligned. The Senior Project Manager will create the project structure that allows executive leaders, department heads, external partners, and project teams to move in the same direction. By leading workstream coordination, tracking risks, clarifying decisions, managing reporting, and maintaining consistent communication, this role strengthens Asphalt Green’s ability to execute high-priority work without losing momentum or visibility. The impact of this role will be felt across the organization. Strong leadership in this position will help Asphalt Green make better decisions, reduce confusion across teams, manage resources responsibly, and move long-term strategic priorities forward in a way that supports the organization’s mission, growth, and future community impact. What You’ll Do Executive Workstream Coordination and Accountability • Manage all project workstreams, including construction and delivery, finance and transaction strategy, programs and operations, communications, government relations, people strategy, and capital campaign efforts., • Partner directly with Executive Team leads to establish timelines, milestones, deliverables, dependencies, decision points, and reporting expectations for each workstream., • Hold workstream leaders accountable for deadlines, action items, updates, reporting expectations, and follow-through., • Develop and maintain integrated project schedules and cross-functional implementation plans that align organizational priorities, sequencing, and dependencies., • Identify risks, conflicts, bottlenecks, resource gaps, and timeline impacts early, and escalate issues to leadership with clear context and recommended next steps., • Facilitate recurring project meetings, maintain agendas and notes, track decisions, and monitor follow-up actions., • Prepare biweekly executive reporting updates that summarize progress, risks, decisions needed, unresolved items, and upcoming milestones., • Support governance processes, Board reporting, committee coordination, and executive communication planning. Construction and Delivery Support • Serve as a core member of the Construction and Delivery workstream in partnership with the Chief Operating Officer., • Coordinate closely with the Owner’s Representative, architects, construction manager, engineers, specialty consultants, vendors, and other project partners throughout planning and execution., • Support the development and tracking of project schedules, phasing plans, budgeting milestones, procurement timelines, consultant deliverables, and key decision points., • Assist with coordination of construction logistics, operational planning, disruption mitigation strategies, and swing space planning to reduce impact on business operations., • Monitor project controls, including schedules, decision tracking, risk management systems, documentation, and reporting needs., • Organize and maintain project documentation, reporting structures, and communication workflows between internal and external stakeholders., • Partner with Operations and Facilities leadership to ensure construction and delivery plans reflect real campus needs, safety considerations, staff impact, member experience, and day-to-day operational realities. Project Management Systems Lead Administrator • Administer and maintain project management systems and workflows that support coordination across executive workstreams., • Develop dashboards, tracking tools, reporting structures, templates, and documentation systems that improve visibility into project progress and organizational alignment., • Lead the implementation, use, and optimization of project management platforms, including Microsoft Planner and related Microsoft Office tools., • Create standardized reporting formats, project templates, risk logs, decision trackers, meeting note formats, and communication protocols., • Maintain centralized project documentation so executive leaders, workstream owners, and project partners have access to accurate and current information., • Support executive leadership with presentation materials, implementation planning documents, meeting coordination, and special projects related to strategic initiatives., • Use project data, status updates, and risk tracking to help leadership understand progress, delays, decisions needed, and upcoming priorities. Communication, Reporting, and Documentation • Lead the preparation of clear project updates, summaries, dashboards, meeting notes, and decision logs., • Communicate project status, risks, and next steps in a clear and professional way., • Create and maintain shared project documentation, so information is accurate, current, and easy to find., • Help ensure leadership has the information needed to make timely decisions., • Support internal communication around major initiatives, so teams understand what is changing, why it matters, and how it affects their work. What Success Looks Like Success in this role means Asphalt Green’s major strategic initiative is led with structure, discipline, visibility, and accountability. A successful Senior Project Manager will: • Establish clear project plans, workstreams, timelines, ownership structures, reporting systems, and accountability practices., • Keep Executive Team leaders, internal departments, external consultants, and project partners aligned around priorities, decisions, risks, and next steps., • Drive project momentum by tracking deliverables, identifying barriers, escalating risks, and ensuring follow-through., • Prepare clear executive and Board-facing updates that help leadership understand progress, issues, decisions needed, and upcoming milestones., • Build trust with senior leaders, workstream owners, internal teams, consultants, vendors, and external project partners., • Keep complex, multi-year work organized without losing sight of details, deadlines, dependencies, budget updates, or strategic goals., • Track project budgets, expenses, invoices, change requests, and financial updates accurately in partnership with Finance, Operations, and project partners., • Strengthen Asphalt Green’s ability to execute high-priority initiatives through disciplined project leadership, cross-functional alignment, and consistent follow-through. Qualifications Required Qualifications You’ll need: • At least 7 years of experience managing complex projects, strategic initiatives, capital projects, construction-related projects, operations projects, or cross-functional organizational initiatives., • Experience building and managing project plans, timelines, milestone trackers, workback schedules, and status reports., • Strong ability to coordinate multiple stakeholders, priorities, deadlines, and workstreams at the same time., • Experience working with senior leaders, external partners, vendors, consultants, or cross-functional teams., • Strong written and verbal communication skills., • Strong organizational skills and attention to detail., • Ability to identify risks, solve problems, and escalate issues appropriately., • Ability to work independently while keeping stakeholders informed and aligned., • Proficiency with project management tools, Microsoft Office, Google Workspace, or similar systems., • Ability to work onsite as needed at Asphalt Green locations or project sites., • Experience supporting or managing project budgets, including tracking expenses, monitoring budget updates, reviewing invoices, and identifying budget risks or changes., • Project Management Professional (PMP) certification preferred, or equivalent education, certification, or professional experience. Preferred Qualifications It would be helpful if you also have: • Experience supporting capital projects, facilities projects, construction delivery, campus expansion, or real estate-related initiatives., • Experience in nonprofit, education, community center, sports, fitness, recreation, facilities, or campus-based environments., • Experience creating dashboards, executive updates, board materials, or project governance tools., • Experience working with consultants, architects, engineers, construction managers, or facilities vendors., • Experience supporting organizational change or operational transformation projects. Schedule and Work Environment This role is based primarily at Asphalt Green’s Upper East Side headquarters and may require work across Asphalt Green locations, project sites, and external partner locations as needed. This position is hybrid eligible; however, onsite presence will be required for project meetings, campus walkthroughs, stakeholder conversations, vendor or consultant coordination, and other business needs connected to major strategic initiatives. The work environment may include office settings, fitness and recreation facilities, active campus spaces, construction or facilities-related areas, and meetings with internal and external stakeholders.

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  • Customer Service Assistant
    Customer Service Assistant
    3 days ago
    $18–$28 hourly
    Full-time
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed., • A positive attitude, strong work ethic, and willingness to learn are essential for success in this role. Join our team as a Customer service assistant and contribute to creating an enjoyable shopping experience for our customers!

    Immediate start!
    No experience
    Easy apply
  • Tax Program Director
    Tax Program Director
    24 days ago
    $80000–$105000 yearly
    Full-time
    Morris Heights, The Bronx

    POSITION DESCRIPTION Position: Program Director Program: VITA Tax Program Reports to: Senior Program Director Salary Range: $80,000 to $105,000 Full-Time - VITA Tax Program Director About This Opportunity We welcome applications from candidates with diverse backgrounds and experiences. If you are passionate about advancing economic justice and possess strong leadership skills, we want to hear from you. This senior leadership role provides strategic direction and high-level oversight of Ariva’s Volunteer Income Tax Assistance (VITA) Program, ensuring alignment with organizational goals and meaningful community impact. The Program Director supervises full-time and seasonal staff, oversees dozens of volunteers, leads program design and evaluation, and cultivates partnerships with funders, city and state agencies, and community organizations. This position plays a key role in shaping Ariva’s long-term strategy to build financial stability in the Bronx and other underserved communities. About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Position Description Ariva is seeking a Program Director to join our leadership team. The Program Director is an experienced manager with demonstrated leadership abilities who works with us to develop, launch, execute, and evaluate effective programs that support vulnerable and underserved residents of our community. Ariva is one of the most established non-profit organizations providing free tax assistance in the Bronx. We are an IRS-sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorkers each year. The Program Director must have proven experience in managing, cultivating, and retaining staff. The Program Director will oversee a team of 5 full-time, year-round staff, 20-25 seasonal staff, and about 100 volunteers. This is a full-time position with an average schedule of approximately 45 hours per week, with the possibility of additional hours during the income tax filing season. The position requires some evening and weekend availability to support community-based programs. During the main filing season (January–April), the Program Director may be expected to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. This role involves frequent local travel to sites throughout NYC. Responsibilities The Program Director provides strategic and operational leadership for Ariva’s VITA tax program. The Program Director directly oversees projects and tax sites, supervises staff, ensures IRS-compliant service delivery, cultivates partnerships, and provides coverage as needed to ensure seamless, high-quality service at all sites. The Program Director's responsibilities include, but are not limited to: Primary Responsibilities Program Leadership ● Set the overall vision and strategy for the assigned financial capability programs in alignment with Ariva’s strategic plan. ● Design, implement, and evaluate new and existing programs. ● Lead program budget development, monitoring, and financial reporting of assigned programs. ● Serve as a key contributor in agency strategy sessions with executive staff and the Board. ● Oversee contract management, including compliance and invoicing. ● Monitor performance and reporting for all assigned tax sites and projects, ensuring ongoing compliance with IRS and local funder requirements. ● Ensure a highly professional and client-centered environment at all tax sites. ● Identify, implement, and monitor tax time savings and asset-building initiatives. ● Coordinate program integration strategies with Ariva’s financial counseling program. ● Review and approve communications content (website, social media, outreach materials). ● Support succession planning and cultivate leadership capacity within the program team. Team Management & Operations ● Recruit, mentor, and supervise full-time program staff. ● Develop and implement long-term professional development and staff retention strategies. ● Recruit, mentor, and supervise site coordinators and seasonal staff during tax season. ● Ensure tax sites have adequate equipment, technology, and supplies. ● Maintain safeguards to protect client privacy and data security. ● Maintain a secure and accurate equipment inventory of laptops and peripherals, ensuring security and antivirus software are up to date. External Relations & Representation ● Represent Ariva in meetings with funders, city agencies, and external partners. ● Design and oversee community outreach and marketing campaigns that build a sustainable client pipeline. ● Develop and maintain a sizable client story bank. ● Cultivate and sustain partnerships with community-based organizations, financial service providers, and other host partners where the tax sites operate. The Program Director will also have lead responsibility for the following initiatives: ● Oversee Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. ● Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. Core Competencies: ● Minimum five years of experience in income tax preparation, preferably some in VITA sites. Multiyear seasonal site experience is acceptable. ● Minimum three years of experience in program management, including direct supervision of staff. ● A demonstrated commitment to and experience working with low-income people and in low-income communities. ● Extraordinary customer service skills and high standards of professionalism. ● Skilled in managing, motivating, and supporting staff and volunteers. ● Strong project management skills; ability to manage multiple projects with varying goals, requirements, and timelines. ● Ability to simultaneously manage several busy tax sites. ● Cultural competence to provide services to the diverse members of our community. ● Adept at building and sustaining strategic partnerships with funders, community organizations, and government agencies. ● Computer-literate; comfortable with data management, data entry, and reporting. ● Exceptional communication skills, both written and verbal, including public speaking. ● Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) ● Contract or grant management experience and skills. ● Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. ● Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites during tax season Compensation & Benefits ● Salary: $80,000 - $105,000, commensurate with experience ● Subsidized health and dental insurance ● Generous paid time off ● 401K retirement plan ● Additional employee benefits "Ariva is an Equal Opportunity Employer"

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  • Customer Service Assistant
    Customer Service Assistant
    3 days ago
    $18–$28 hourly
    Full-time
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed., • A positive attitude, strong work ethic, and willingness to learn are essential for success in this role. Join our team as a Customer service assistant and contribute to creating an enjoyable shopping experience for our customers!

    Immediate start!
    No experience
    Easy apply
  • Retail Sales (Bilingual Mandarin/English)
    Retail Sales (Bilingual Mandarin/English)
    1 month ago
    Full-time
    Flushing, Queens

    ABOUT FUNZY PLAY Funzy Play is an award-winning indoor playground and family club dedicated to creating joyful, safe, and inspiring spaces for children and families. As we continue to grow, we’re looking for motivated, energetic team members to join our sales team — helping families discover, experience, and celebrate the Funzy magic. Position Overview The Sales plays a key role in driving Funzy’s success by converting walk-in guests into loyal members, managing party inquiries, and delivering exceptional customer service. You’ll be the first touchpoint for new families and the trusted advisor for our returning guests. This role combines sales, customer relations, and event coordination — ideal for someone who is personable, organized, and loves working in a lively, family-oriented environment. Key Responsibilities: Key Responsibilities 1. Sales & Conversion Introduce Funzy memberships, passes, and classes to walk-in customers. Handle party inquiries, provide package details, and close bookings. Maintain accurate sales records and update customer information in the system. Meet and exceed individual and team sales targets (KPI-based). 1. Customer Service Greet guests warmly and ensure an exceptional customer experience. Address questions about memberships, parties, and promotions clearly and professionally. Handle customer feedback and concerns with empathy and professionalism. 1. Marketing & Promotion Support social media content creation and in-store marketing activities. Assist with event planning and holiday campaigns to drive sales. Collaborate with the marketing team to track campaign results and conversion rates. 1. Teamwork & Reporting Work closely with party planners and front-desk staff to ensure smooth operations. Prepare weekly and monthly sales reports. Attend sales and strategy meetings to review performance and upcoming goals. Qualifications Friendly, outgoing, and confident communicator. Minimum 3 years of sales work experience. Excellent organizational and multitasking skills. Comfortable working with point-of-sale and CRM systems. Availability to work weekends and holidays. (Monday off) Experience of working with kids/early education preferred Compensation: Base Pay: Starting from $20–$25/hour Commission: Performance-based, tied to monthly revenue and conversion rate. Paid vacation and sick days (after probation) Complimentary Funzy membership for family Employee discounts on parties and events Growth and promotion opportunities Career Growth at Funzy Funzy is expanding! High-performing sales staff can grow into: Sales Manager (multi-location sales leadership) Party Planner Operations / Marketing Coordinator Corporate Sales or Franchise Development Team Job Types: Full-time, Part-time Pay: $50,000.00 - $80,000.00 per year Benefits: Paid time off Experience: Sales: 3 years (Required) Language: Mandarin (Required) Work Location: In person

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  • Customer Service Assistant
    Customer Service Assistant
    6 days ago
    $18–$28 hourly
    Full-time
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed., • A positive attitude, strong work ethic, and willingness to learn are essential for success in this role. Join our team as a Customer service assistant and contribute to creating an enjoyable shopping experience for our customers!

    Immediate start!
    No experience
    Easy apply
  • Social Media Manager
    Social Media Manager
    1 month ago
    $22.5–$40 hourly
    Part-time
    Manhattan, New York

    Golf Entertainment Group (NYC) Golf Entertainment Group is seeking a creative and trend-aware Social Media Manager to oversee content and digital growth for multiple NYC entertainment brands, including Puttery, Rory's Rooftop, and High Line Comedy Club. This role is ideal for someone deeply connected to NYC culture, nightlife, comedy, sports, and hospitality. You’ll help drive awareness, engagement, reservations, ticket sales, and brand growth across Instagram, TikTok, Reels, and other social platforms. Responsibilities • Manage social media accounts across multiple brands, • Capture and create content for:, • comedy shows, • rooftop events, • influencer activations, • sports watch parties, • food & beverage, • nightlife experiences, • Edit and publish short-form video content, • Write captions and promotional copy, • Track engagement, audience growth, and campaign performance, • Stay on top of trends, memes, and platform updates, • Coordinate with creators, influencers, comedians, and venue staff Qualifications • 2+ years in social media, hospitality, nightlife, or entertainment marketing, • Strong understanding of Instagram, TikTok, and short-form video, • Experience with CapCut, Canva, Premiere, or similar tools, • Comfortable working nights and weekends, • Strong creative instincts and ability to move quickly in live-event environments Bonus Points • NYC nightlife or entertainment experience, • Influencer marketing experience, • Paid social experience, • Photography or videography skills Location New York City (In-Person) Schedule Full-Time with flexible hours based on events and activations.

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  • Customer Service Assistant
    Customer Service Assistant
    6 days ago
    $18–$28 hourly
    Full-time
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed., • A positive attitude, strong work ethic, and willingness to learn are essential for success in this role. Join our team as a Customer service assistant and contribute to creating an enjoyable shopping experience for our customers!

    Immediate start!
    No experience
    Easy apply
  • Customer Service Assistant
    Customer Service Assistant
    6 days ago
    $18–$28 hourly
    Full-time
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed., • A positive attitude, strong work ethic, and willingness to learn are essential for success in this role. Join our team as a Customer service assistant and contribute to creating an enjoyable shopping experience for our customers!

    Immediate start!
    No experience
    Easy apply
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