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We're seeking an experienced Account Manager to join our fast-growing team working with home healthcare organizations across the US. In this role, you'll own end-to-end relationships with healthcare providers who employ anywhere from 50 to 5,000+ employees. The ideal candidate thrives on helping clients achieve their business goals through technology adoption and program optimization. You'll work closely with home care and home health agencies to understand their unique challenges around employee engagement, retention, and performance - then partner with them to implement effective solutions. Key Responsibilities: - Own full lifecycle of client relationships from onboarding through ongoing success - Analyze client metrics and provide strategic recommendations - Configure and optimize client programs based on their specific objectives - Serve as trusted advisor to client stakeholders - Drive product adoption and engagement - Identify expansion opportunities within accounts ** Requirements:** - 3+ years of account management or customer success experience - Strong analytical and problem-solving abilities - Excellent communication and relationship building skills - Experience working with healthcare organizations preferred - Ability to understand client business needs and translate them into actionable plans - Track record of retaining and growing strategic accounts This is an opportunity to make a meaningful impact helping healthcare providers better engage and retain their essential workforce. If you're passionate about client success and ready to own strategic relationships, we'd love to talk with you.
DUTIES/RESPONSIBILITIES: Provide direct supervision to a team of Community Technicians. Assist Operations Coordinator with the oversight of departmental tasks and goals. This includes, but is not limited to, record keeping, statistical reports, unit coverage, and client care/crisis intervention. Provide emergency first aid/CPR assistance when needed. HOURS: Full-time 37.5 hours per week Tues-Sat 11pm-7:30am Saturday-Wednesday 3:00pm-11:30pm Saturday-Wednesday 11pm-7:30am QUALIFICATIONS: H.S. diploma/GED required. B.A. preferred. At least one-year supervisory experience preferred. Experience working with homeless, mentally ill, and substance abuse populations preferred. Experience working in residential settings also preferred. Very good writing skills and computer literacy required. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. Tuition assistance and many training opportunities for career development. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare. Compensation $42,496/$21.79 per hour PROGRAM DESCRIPTION: In August 2012, BRC opened its first assessment center, which serves as a first point of contact for men entering the city shelter system. Located in a newly renovated loft-style building in Greenpoint Brooklyn, this 200 bed dormitory style residence is funded by the NYC Department of Homeless Services. BRC evaluates each individual who enters the program and links them to the housing and services that best meets their needs. In addition, as a result of our continued dialogue with DHS and community leaders, BRC has dedicated one dorm (20 beds) to street homeless men of the Greenpoint community, an unprecedented commitment by the shelter system to provide a community-based strategy to respond to a significant local need.
Kings Bay Y / JCC Brooklyn The opportunity: Inspired by Jewish values and ideas, the Kings Bay YM-YWHA strives to build and strengthen communities, create meaningful relationships and lasting friendships, and foster deeper connections among individuals, families, and partner institutions in Brooklyn. From our flagship base in southern Brooklyn, where we operate a successful full-service Jewish community center, to our more recent inroads in Brownstone Brooklyn and North Brooklyn under the JCC Brooklyn umbrella, the Kings Bay Y has remained true to its 60-year-old mission. Position Summary: The Administrative Assistant oversees the day-to-day operations and long-term planning of the early childhood program. Responsibilities include staff management, family communication, and ensuring a high-quality learning environment. Key Responsibilities: Program Management: Ensure daily operations comply with licensing regulations and maintain a safe, nurturing environment. Provide occasional classroom coverage and after-care support. Staff Management: Supervise and mentor staff, coordinate scheduling, and organize training sessions. Parent Communication: Maintain strong family relationships, provide program updates, and organize parent events. Manage social media accounts. Enrollment & Recruitment: Collaborate on student enrollment, conduct tours, and maintain student records. Administrative: Oversee purchasing, manage records, and ensure regulatory compliance. Qualifications: Associate’s degree in Early Childhood Education or related field (Bachelor’s preferred) 3+ years of experience in early childhood education or management Strong leadership, organizational, and communication skills Familiarity with Jewish culture and traditions Proficiency in Microsoft Office, Google Suite, and management software Job Benefits: Health and vision coverage & dental coverage optional Pension Benefit plan, after one year, with agency contribution Life insurance, Optional 403/b plan & parental leave Generous Paid time off (PTO) Paid federal and additional holidays Employee program discounts Professional development opportunities- conferences and licenses Schedule: Full-time position: Monday to Friday, 8-hour shift Salary: $45,000 - $50,000