Supervisor - Risk Adjustment
4 days ago
Houston
Job DescriptionDescriptionWe are seeking an experienced and motivated Risk Adjustment Coding Supervisor to oversee and support a team of Risk Adjustment Coders. This role is responsible for supervising daily coding activities, ensuring accuracy and compliance with CMS Risk Adjustment guidelines, and supporting the Manager with day-to-day operations of the Risk Adjustment department. The Supervisor will serve as a subject matter expert in HCC coding, provide guidance and mentorship to coding staff, assist with auditing and quality initiatives, and help drive departmental performance to ensure accurate CMS payment and improved quality of care. The ideal candidate will also be highly data-driven, with the ability to analyze coding, audit, and performance data to identify trends, gaps, and opportunities. This role will leverage data insights to support Risk Adjustment initiatives, improve coder performance, and help design and implement new or enhanced workflows that drive efficiency, accuracy, and optimal HCC capture. *This role requires travel - please refer to job description below. Our Values: • Put Patients First, • Empower Entrepreneurial Provider and Care Teams, • Operate with Integrity & Excellence, • Be Innovative, • Supervise, coach, and mentor Risk Adjustment Coding Specialists to ensure high-quality, compliant coding practices, • Serve as a resource for coders regarding ICD-10-CM, HCCs, CMS Risk Adjustment guidelines, and documentation standards, • Monitor individual and team productivity, accuracy, and quality metrics; provide ongoing feedback and corrective action as needed, • Utilize productivity, quality, and audit data to identify performance trends, coding gaps, and training opportunities, • Translate data insights into actionable feedback, performance improvement plans, and targeted education, • Assist with onboarding and training of new coding staffOperational Support, • Support the Risk Adjustment Manager with day-to-day departmental operations, including workflow coordination, prioritization of audits, and issue resolution, • Assist in developing and maintaining standard operating procedures, workflows, and best practices, • Analyze Risk Adjustment data (e.g., recapture rates, audit findings, productivity, denial trends) to support departmental strategy and prioritization, • Collaborate with leadership to design and implement new or enhanced workflows for coders based on data, performance metrics, and operational needs, • Support reporting and dashboard development to track coding performance, quality outcomes, and Risk Adjustment impact, • Escalate operational, compliance, or performance issues to leadership as appropriateCoding, Auditing & Compliance, • Review provider documentation and medical records to ensure all Medicare Advantage and Commercial Risk Adjustment requirements are met, • Perform and/or oversee retrospective and prospective medical record reviews to identify, assess, monitor, and document HCC coding opportunities, • Conduct coding quality audits to ensure ICD-10-CM codes are accurately assigned and supported by clinical documentation, • Analyze audit results to identify systemic coding or documentation trends and recommend process improvements, • Prepare audit analyses and provide feedback on noncompliance or documentation improvement opportunitiesProvider & Staff Education, • Interact with physicians and provider office staff regarding coding, billing, and documentation policies and procedures, • Deliver education and training on Risk Adjustment and documentation improvement, both individually and in group settings, • Certifications, • Certified Coding Specialist (CCS or CCS-P) OR Certified Professional Coder (CPC), • Certified Risk Adjustment Coder (CRC) (not required but highly preferred), • Experience, • Minimum of 4–5 years of medical coding experience, including Risk Adjustment and HCC coding, • Prior lead, senior, or supervisory experience, • Skills & Abilities, • Strong knowledge of Medicare Advantage Risk Adjustment and Hierarchical Condition Categories (HCC), • Strong data analysis skills with the ability to interpret coding, audit, and performance metrics, • Ability to identify patterns and trends within Risk Adjustment data to inform decision-making and workflow design, • Experience using data to drive operational improvements and support Risk Adjustment initiatives, • Advanced Excel skills preferred (e.g., pivot tables, reporting, data analysis), • Excellent verbal, written, and presentation skills, • Demonstrated ability to educate and train coding staff and provider office personnel, • Expert-level proficiency in Microsoft Word, Excel, Outlook, and PowerPoint, • Strong organizational, analytical, and problem-solving skills, • Other Requirements, • Reliable transportation and valid driver’s license, • Ability to travel up to 75% of the time within the Houston Metropolitan Area.You're great for the role if:, • Have deep expertise in Risk Adjustment and HCC coding, • Are data-driven and comfortable using metrics to guide decisions and improve outcomes, • Enjoy analyzing trends and patterns to enhance Risk Adjustment performance, • Have experience building or refining workflows that improve coder efficiency and accuracy, • Enjoy leading, mentoring, and developing coding professionals, • Thrive in a fast-paced, collaborative environment, • Are detail-oriented and committed to coding accuracy and compliance, • Our organization follows a hybrid work structure where the expectation is to work both onsite and at home on a weekly basis. Up to 75% travel is required in designated market(s)., • The home office of this department is located at 19500 HWY 249, Suite 570 Houston, TX 77070.