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  • Team Leader
    Team Leader
    3 hours ago
    $23–$25 hourly
    Full-time
    Manhattan, New York

    About Us Counter Service is an innovative, chef-driven restaurant brand founded by Steve Ells, the visionary behind Chipotle. We are looking for a Restaurant Lead to help drive excellence. We’re seeking passionate, detail-oriented leaders to help drive excellence in our restaurant operations. As a Restaurant Lead, you’ll play a key role in managing shifts, developing team members, and ensuring exceptional guest experiences—while preparing to grow into a future management role. What You’ll Do Lead Daily Operations • Manage restaurant operations during assigned shifts, ensuring smooth, on-time service, • Open and/or close the restaurant following company procedures and checklists, • Troubleshoot customer concerns and provide timely, effective solutions, • Support the Restaurant Manager in maintaining labor targets, shift flow, and overall team coordination Drive Food Quality & Safety • Monitor food preparation and presentation for consistency and excellence, • Conduct line checks and taste through the line daily to uphold food standards, • Train team members on tasting protocols and quality control practices, • Ensure full compliance with NYC Department of Health regulations and sanitation standards Team Development & Training • Onboard and train new team members; support skill development across roles, • Deliver in-the-moment coaching and performance feedback, • Foster a positive, high-hustle, and respectful team culture Support Administrative & Operational Needs • Write and update prep lists based on par levels, sales, and menu needs, • Assist with inventory tracking, placing orders, and receiving deliveries when delegated, • Collaborate with management on team deployment to optimize service and labor Attendance & Reliability: • Maintain consistent and dependable attendance in alignment with scheduled shifts. Arrive on time, prepared, and ready to contribute to a high-functioning production environment. What We’re Looking For • 1–2 years of restaurant or food service experience (shift lead or supervisory experience a plus), • Strong organizational and communication skills, • Calm under pressure, comfortable multitasking in a high-volume environment, • A true team player who leads by example and hustles, • Passion for food, hospitality, and team development, • NYC Food Protection Certificate (preferred or willingness to obtain), • Flexible availability, including nights, weekends, and holidays, • Fast food or quick-service restaurant experience

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  • Crew Member
    Crew Member
    3 hours ago
    $18–$19 hourly
    Full-time
    Manhattan, New York

    Position Summary Counter Service is an innovative, chef-driven restaurant brand founded by Steve Ells, the visionary behind Chipotle. We are looking for a restaurant Team Member to help drive excellence. The restaurant crew member is key to delivering an exceptional dining experience through expert sandwich preparation, precise order bagging, and outstanding customer service. Essential Functions • Food Preparation & Service: Operate makeline stations, including sandwich prep & assembly, • Order Processing: Accurately bag and check orders for completeness and quality., • Customer Interaction: Operate the point-of-sale system and ensure friendly, attentive service., • Quality & Safety: Follow health and safety protocols to maintain the highest food and sanitation standards., • Teamwork & Efficiency: Work closely with fellow crew members to ensure smooth operations during each shift., • Attendance & Reliability: Maintain consistent and dependable attendance in alignment with scheduled shifts. Arrive on time, prepared, and ready to contribute to a high-functioning production environment. Required & Preferred Qualifications • Minimum 1-year food service experience (Required), • Ability to stand for extended periods and work in a fast-paced environment, • Strong English communication skills, • Comfortable using restaurant technology systems, • NYC Food Handlers Certificate (Preferred) Benefits • Competitive pay with weekly paychecks, • Health & dental insurance (Eligibility after 60 days), • Meal stipend during shifts, • Career growth opportunities – work under classically trained chefs in a high-caliber restaurant team, • Employee referral bonuses

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