Dental Office Front Desk/Insurance & Financial Coordinator
19 days ago
Livingston
Job DescriptionBenefits: • 401(k), • 401(k) matching, • Company parties, • Competitive salary, • Free food & snacks, • Opportunity for advancement, • Paid time off, • Parental leave Liv Endodontics, a specialty endodontic practice in Livingston, NJ, is seeking an experienced Dental Front Desk / Insurance & Financial Coordinator to join our team. We are looking for a dependable, detail-oriented professional who can confidently manage both front desk operations and insurance/financial responsibilities in a fast-paced dental environment. Position Overview This role is the first point of contact for our patients and plays a critical role in ensuring smooth daily operations, excellent patient experience, and accurate insurance and financial processing. General Front Desk Duties • Greet patients professionally and provide exceptional customer service, • Answer multi-line phones, schedule and confirm appointments, • Manage patient check-in and check-out, • Maintain accurate and up-to-date patient records, • Communicate effectively with doctors, assistants, and patients, • Handle incoming referrals and coordinate appointments with referring offices, • Maintain an organized and efficient front office workflow Insurance & Financial Duties • Verify dental insurance benefits and eligibility, • Explain treatment plans, insurance coverage, and patient financial responsibility, • Collect co-pays, deductibles, and payments at time of service, • Submit insurance claims and follow up on unpaid or denied claims, • Post insurance payments and patient payments accurately, • Communicate with insurance companies regarding claims, pre-authorizations, and appeals, • Ensure accuracy and compliance with billing and financial procedures Qualifications • Minimum of 3 years of dental office experience (required), • Strong knowledge of dental insurance, billing, and financial coordination, • Excellent communication and customer service skills, • Highly organized, detail-oriented, and reliable, • Ability to multitask and work efficiently in a busy specialty practice, • Professional demeanor and team-oriented attitude What We Offer • Competitive pay based on experience, • Stable, professional work environment, • Supportive team and leadership, • Opportunity to grow within a specialty practice Location: Livingston, NJ Status: Hiring Immediately To apply: Please submit your resume