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  • GLOBAL OPS - Regional Security Operations Manager
    GLOBAL OPS - Regional Security Operations Manager
    hace 4 días
    Jornada completa
    Brooklyn, New York

    Compensation Range: $90,000 - $100,000 (Depends on Experience) Type: Full-time (Exempt) Reports to: Director of Security Operations Location: New York County - Kings County - Queens County Expected Workweek: 50 Hours (Field-Based Leadership Role) Expected Travel: Quarterly to different states when needed for consulting and training Position Overview The Regional Security Operations Manager (RSOM) is responsible for full operational ownership of assigned geographic regions. This role carries direct accountability for field execution, client satisfaction, performance standards, leadership discipline, and cultural alignment across all assigned sites. This position exists to ensure operational stability, leadership clarity, and measurable performance outcomes at the regional level. Core Responsibilities Regional Operational Ownership • Maintain full accountability for performance across assigned sites, • Ensure proper staffing levels and quality standards, • Conduct regular and unannounced site inspections, • Identify operational risks and implement corrective action, • Ensure compliance with company protocols and client requirements Leadership & Team Management • Directly manage Field Operations Specialists (FOS), • Provide coaching, performance feedback, and discipline when necessary, • Drive alignment with company culture and leadership expectations, • Ensure professional communication standards are upheld, • Address morale and operational gaps proactively Client Relationship Management • Serve as primary operational contact for regional clients, • Maintain professional, proactive communication, • Address escalations and service concerns promptly, • Protect and strengthen long-term client partnerships Performance & Accountability • Monitor KPIs related to attendance, coverage reliability, incident reporting, and professionalism, • Ensure after-action reporting is accurate and timely, • Enforce operational discipline consistently, • Maintain escalation clarity within chain of command Field Presence & Coverage Leadership • Be present in the field regularly, • Support operations during peak or high-risk periods, • Model leadership standards in dress code and in conduct, • Reinforce chain of command integrity Required Qualifications • 7+ years in private security leadership, • Valid Driver's License & Personal Vehicle, • Valid NYS Security License (Armed), • Experience managing multi-site operations, • Strong crisis management capability, • Demonstrated leadership maturity and accountability, • Excellent communication and decision-making skills, • Ability to operate under pressure while maintaining professionalism Competencies • High integrity + confidentiality, • Calm under pressure; strong conflict resolution, • Operationally minded; executes and improves systems, • Direct and supportive coaching style, • Strong attention to detail; strong follow-through

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  • Fire Life and Safety Director
    Fire Life and Safety Director
    hace 4 días
    $22–$25 por hora
    Jornada completa
    Manhattan, New York

    Fire Life and Safety Director New York, NY, 10010 Who We Are We’re not your average boutique hotel. We’re a place where design, culture, and genuine human connection come together. Our guests don’t just sleep here; they experience it here. We built a team where our guests feel comfortable and secure. The Role The Fire Life Safety Director (FSD) is a critical on-site safety role at the Return Policy™ Broadway Hotel. The FSD is responsible for the life safety of all guests, staff, and visitors in the building, ensuring full compliance with New York City Fire Department (FDNY) regulations, the NYC Fire Code, and all applicable building safety standards. This is a standalone, full-time position requiring a valid FDNY Fire Safety Director Certificate of Fitness. The FSD operates with a high degree of independence and is expected to act decisively in emergency situations while maintaining a calm, professional presence at all times. What You’ll Do You are the designated safety authority on property during your shift. You'll be required to - • Hold active FDNY Fire Safety Director (FSD) or Fire Life Safety Director (FLSD) certifications required at time of hire, no exceptions., • Serve as designated Fire Safety Director on all assigned shifts per NYC Local Law and FDNY requirements, • Oversee the fire command station and maintain all required logs, • Lead emergency response with calm authority when needed, • Hold a current First Aid certification (we can provide this if needed) What You Bring • FDNY Certificate of Fitness — Fire Safety Director (S-95) · Must be valid and current, • FDNY Certificate of Fitness — Fire Safety & EAP Director for Assembly Occupancies (S-56), if applicable, • CPR / First Aid Certification — current, • Additional FDNY Certificates of Fitness considered an asset (F-89, W-96, G-60) Why You’ll Love It Here This is a place where your personality is an asset, your creativity is welcomed, and your growth is taken seriously. You’ll be part of a team that genuinely cares about the guests, about the craft, and about each other.

    ¡Incorporación inmediata!
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  • GLOBAL OPS - Regional Security Operations Manager
    GLOBAL OPS - Regional Security Operations Manager
    hace 4 días
    Jornada completa
    Brooklyn, New York

    Compensation Range: $90,000 - $100,000 (Depends on Experience) Type: Full-time (Exempt) Reports to: Director of Security Operations Location: Westchester County - Long Island - West Connecticut - North & Central New Jersey Expected Workweek: 50 Hours (Field-Based Leadership Role) Expected Travel: Quarterly to different states when needed for consulting and training Position Overview The Regional Security Operations Manager (RSOM) is responsible for full operational ownership of assigned geographic regions. This role carries direct accountability for field execution, client satisfaction, performance standards, leadership discipline, and cultural alignment across all assigned sites. This position exists to ensure operational stability, leadership clarity, and measurable performance outcomes at the regional level. Core Responsibilities Regional Operational Ownership • Maintain full accountability for performance across assigned sites, • Ensure proper staffing levels and quality standards, • Conduct regular and unannounced site inspections, • Identify operational risks and implement corrective action, • Ensure compliance with company protocols and client requirements Leadership & Team Management • Directly manage Field Operations Specialists (FOS), • Provide coaching, performance feedback, and discipline when necessary, • Drive alignment with company culture and leadership expectations, • Ensure professional communication standards are upheld, • Address morale and operational gaps proactively Client Relationship Management • Serve as primary operational contact for regional clients, • Maintain professional, proactive communication, • Address escalations and service concerns promptly, • Protect and strengthen long-term client partnerships Performance & Accountability • Monitor KPIs related to attendance, coverage reliability, incident reporting, and professionalism, • Ensure after-action reporting is accurate and timely, • Enforce operational discipline consistently, • Maintain escalation clarity within chain of command Field Presence & Coverage Leadership • Be present in the field regularly, • Support operations during peak or high-risk periods, • Model leadership standards in dress code and in conduct, • Reinforce chain of command integrity Required Qualifications • 7+ years in private security leadership, • Valid Driver's License & Personal Vehicle, • Valid NYS Security License (Armed), • Valid NJ Security License (Armed), • Valid CT Security License (Armed), • Experience managing multi-site operations, • Strong crisis management capability, • Demonstrated leadership maturity and accountability, • Excellent communication and decision-making skills, • Ability to operate under pressure while maintaining professionalism Competencies • High integrity + confidentiality, • Calm under pressure; strong conflict resolution, • Operationally minded; executes and improves systems, • Direct and supportive coaching style, • Strong attention to detail; strong follow-through

    Inscripción fácil
  • General Manager
    General Manager
    hace 25 días
    $67000 anual
    Jornada completa
    Williamsburg, Brooklyn

    General Manager – Join Our Team! We are looking for a dedicated and detail-oriented General Manager to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will demonstrate positivity, professionalism, and a commitment to the company’s values, the GM will inspire and motivate the team, driving high morale and building a strong, dedicated team. Ultimately, the GM will ensure that Devocion remains a place where customers feel at home, employees are excited to come to work, and the Values and Mission of the company are always upheld. About the Role The General Manager will oversee all aspects of Devocion's retail operations, ensuring exceptional customer service, financial profitability, and adherence to the highest safety and quality standards. This individual will manage day-to-day operations, optimize inventory and labor, ensure health regulation compliance, and drive business growth. Additionally, the GM will be responsible for managing sales, staff performance, and operational efficiency while supporting and implementing company policies, guidelines, and best practices. This role requires a hands-on leader who leads by example, fostering a positive, collaborative work environment that promotes teamwork and a sense of belonging. The GM will create a welcoming, fun, and inclusive atmosphere for both staff and customers, ensuring every team member feels valued and appreciated. The General Manager will report directly to the District Manager. Key Responsibilities Leadership & People Management • Lead, motivate, and manage a team of baristas and supervisors to ensure high levels of performance and customer satisfaction., • Train and develop staff to ensure consistent execution of all beverages and food standards., • Provide regular performance feedback, conduct annual reviews, and address employee concerns, ensuring a positive work environment., • Handle employee performance issues, including conflict resolution, coaching, and disciplinary actions as needed., • Create and manage efficient schedules to optimize labor costs and meet customer demand, ensuring proper staffing during peak and off-peak hours. Financial & Operational Management • Monitor and manage all financial aspects of the business, including revenue, costs, and profitability., • Achieve and exceed sales targets, implementing strategies to increase foot traffic and average transaction value., • Manage the operating budget, including controlling labor, food, and beverage costs., • Control waste and shrinkage through inventory management and consistent product rotation., • Analyze key performance metrics (KPIs) such as sales, labor percentage, and inventory turnover to make data-driven decisions. Inventory & Stock Management • Oversee inventory control, ensuring stock levels are accurate and aligned with sales demands., • Implement an efficient ordering process to minimize waste and stockouts while ensuring product availability., • Conduct regular stock audits to track inventory levels and ensure proper stock rotation (FIFO)., • Maintain relationships with vendors to ensure quality and cost-effective purchasing practices. Customer Experience & Quality Control • Ensure exceptional customer service by setting high standards for the team and actively monitoring customer feedback., • Resolve customer complaints and concerns promptly and professionally., • Maintain consistency in product quality, ensuring that all beverages and food items meet company standards., • Promote a welcoming, clean, and enjoyable atmosphere for both customers and staff. Health & Safety Compliance • Ensure the coffee house complies with all local health and safety regulations, including Department of Health standards., • Maintain up-to-date certifications for food safety and sanitation., • Implement and uphold health and safety training programs for all staff., • Conduct regular health inspections and audits to ensure the coffee house remains in compliance with local health codes. Business Growth & Marketing • Collaborate with the marketing team to develop and execute local promotional strategies and campaigns., • Identify opportunities to increase sales through new menu offerings, loyalty programs, or community events., • Build relationships with local businesses and community organizations to increase brand visibility and attract new customers., • Monitor and analyze business trends and competitor activity to adjust strategies for continuous growth. Requirements Experience: • 2 years of experience in a managerial role within the specialty coffee industry., • Proven experience managing a team of 8+ employees and overseeing daily operations., • Strong financial acumen, with experience managing budgets and controlling costs. Skills: • Excellent leadership, interpersonal, and communication skills., • Strong problem-solving abilities, especially in high-pressure situations., • Proficient in inventory management and POS systems, • Ability to multitask and prioritize in a fast-paced environment., • Knowledge of food safety practices and health regulations., • Experience with scheduling software and payroll systems is a plus. Education: • Food Safety Manager Certification, • NYC Food Handlers Certificate Availability: • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. Compensation & Benefits • Salary: $67,000 plus potential to achieve 15% bonus quarterly, • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

    Inscripción fácil
  • Store Lead
    Store Lead
    hace 25 días
    $18.5 por hora
    Jornada completa
    Williamsburg, Brooklyn

    Experienced Leader – Join Our Team! We are looking for a dedicated and detail-oriented Leader to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will be warm, professional, and passionate about delivering a memorable coffee experience. You will provide exceptional service and craft premium coffee beverages in a high-volume, fast-paced environment. About your Role The Leader is a well-trained and developed employee with strong specialty coffee experience, who has shown the skills to assist in daily operations of the coffee shop, acts in accordance with the company’s mission and values, and directs their fellow team members on shift to ensure our standard operating procedures and hospitality goals are being met. The Leader serves as a model employee for the team. They provide superior customer service, execute beverages according to recipes provided by the educational department, and assist in training and support for the baristas. Key Responsibilities • Operate under the direction of the General/District Manager., • Provide attentive, courteous, and friendly service to customers ensuring they have a positive experience. Work alongside the team in making drinks and serving customers., • Act with integrity and knowledge to promote Devoción’s culture, values, mission, and code of ethics. Lead by example., • Train new hires on drink procedures, customer service, opening/closing procedures, etc, and track their progress using the Training Guide., • Maintain A grade and DOH compliance in the cafe. Ensure DOH procedures are being followed and applied by everyone., • Assist with inventory management and work closely with management to achieve company targets on waste and COGs., • Maintain the store appearance and confirm all equipment, small wares, furniture, etc, are in good working condition. Guarantee company cleanliness standards are being met., • Confirm that all daily checklists are being followed and applied by the team., • Ensure accurate cash handling procedures, bank deposits, and financial reporting via Slack., • Direct and oversee comprehensive inventory counts (e.g. weekly, monthly, quarterly) for all food, beverage, and supply items., • Follow company guidelines for all merchandise and marketing material displays, such as signage for pour overs and Women in Coffee Series., • Immediately communicate any suspected policy infractions or insubordination by team members to the District Manager for further assessments and determinations to be made by management. Requirements • Experience:, • 2 years of experience of leadership or shift management in a cafe or retail operations, including advanced knowledge of traditional espresso equipment and pour over standards., • Skills:, • Natural leadership skills, kindness, and strong work ethic., • Strong multi-tasking skills, ability to adapt quickly to daily challenges., • Be able to direct and motivate a diverse group of staff members., • Ability to provide coverage on off days for absent baristas as needed., • Education:, • NYC Food Handlers Certificate required., • Availability:, • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. __________________________________________ Compensation & Benefits • Salary: $18.50 per hour. We guarantee our baristas will earn at least $24.50 per hour inclusive of tips (we will pay the difference if not)., • Additional 5% quarterly bonus., • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

    Inscripción fácil
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