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Job Description Classification: Full-Time, Exempt Reports To: Executive Director Location: Manhattan, NY Status & Hours: Full-time; occasional evening and weekend hours may be required to support events, and organizational priorities Who We Are Lantern Community Services supports New Yorkers impacted by homelessness by providing safe, supportive housing paired with wraparound services that promote long-term stability and independence. Lantern operates across multiple sites in New York City and was recognized as a Top 2025 Workplace by City & State New York. Overview Reporting to the Executive Director, the Chief Program Officer (CPO) plays a critical leadership role in advancing and optimizing Lantern’s services and practices. The CPO provides strategic oversight of Lantern’s residential portfolio, including emergency shelter and permanent supportive housing programs. This seasoned leader will strengthen data-driven and evidence-informed service delivery, oversee quality assurance systems, support staff training and development, and ensure program excellence across the organization. The CPO will also steward key internal and external partnerships, elevate Lantern’s public profile, and help shape organizational strategy in response to sector trends and emerging best practices. Required Qualifications: Program Management and Strategic Leadership • Promotes an environment that embeds diversity, equity, inclusion, and accessibility, and fully integrates these values into the organizational culture., • Fosters a workplace culture that inspires high-level performance, collaboration, accountability, and professional and respectful interactions; embeds best practices for effective feedback and communication at all levels of staff engagement., • With a trauma-informed approach and a client-centered focus, stewards Lantern’s program strategy through direct oversight of emergency shelter services, supportive housing residential services, including case management, cross-building programs, and evidence-based models., • Creates and supports a high-performing culture across programs that align with Lantern’s core values. Fosters a team-based environment that motivates interdisciplinary staff to work collaboratively toward strategic vision and goals., • Drives initiatives to introduce new programs and innovations for the benefit of Lantern’s staff and clients. Program Development, Quality and Evaluation: • Establishes short- and long-term goals for services design and implementation., • Direct Cross-Functional and Behavioral Teams and data and evaluation tools to assess, evaluate, and align programs to ensure they are effective, impactful, and compliant with funder requirements and organizational mission., • Establishes program success metrics in collaboration with senior staff, quality assurance staff, and developers of evidence-informed practices. Ensures that services are structured to meet the intended goals and objectives of the program and maximize tenant participation and progress., • Creates and monitors transparent, agency-wide data dashboard with QA team for use across buildings and programs. Develops and cultivates a data-driven culture prioritizing continuous improvement across different programs and departments., • Presents impact data and implications to executive leadership and fund development team, ensuring that stewardship of programs funded through philanthropic partners is supported and advanced by evidenced outcomes., • In collaboration with Finance and Fund Development teams, ensures existing program expenditures are aligned with contractual requirements. Training and Professional Development: • Leads, coaches and mentors a dynamic team of approximately seven direct reports from senior leadership, and provides regular feedback so that key staff can continuously improve their supervision and mentoring skills., • Works closely with senior management and LCS Human Resources Department to analyze staff development needs, create new training programs, and modify or improve existing programs to ensure fidelity to service delivery models., • Facilitates professional development by identifying opportunities for staff to engage with industry peers. Partnerships and Organizational Impact: • Promotes Lantern’s programs in the public sphere. Represents Lantern on relevant committees and task forces, as well as speaking engagements, conference panels and trainings., • Works closely with the Executive Director to cultivate partnerships with philanthropic organizations, corporations, and local service providers. Helps research, conduct outreach, and secure program funding and other forms of material support., • Assists in various organizational development activities such as all-staff meetings and outings; drafting of statements pertaining to mission, diversity, equity and inclusion (DEI), and values; and use of social media outlets. Qualifications: The Chief Program Officer (CPO) must be a seasoned and visionary leader with a minimum of 15 years of progressively responsible experience in the human services sector, including at least 10 years in a leadership capacity. A master’s degree is required, preference given to candidates with LCSW and additional advanced degrees and/or relevant licensures or certifications. • Demonstrated experience in program innovations, supervision, clinical oversight, funders relationships and fiscal management., • Expertise in developing and monitoring metrics to measure programmatic outcomes for homeless services, mental health/substance abuse services, housing services or other related fields., • Excellent writing and interpersonal skills., • Ability to collaborate with a dynamic leadership team to manage within a rapidly growing organization., • Strong community relationships in New York City, across government sectors, preferably with an emphasis on health and human services., • Adaptable and able to multitask and work within a fast-moving environment, while also driving toward clarity and solutions., • Demonstrated resourcefulness in setting priorities and guiding investment in people and systems with the greatest quality and impact., • Experience working in a shelter environment is required Work Environment This position works primarily in shelter or supportive housing and office environments with frequent interaction across departments. The role may require presence at indoor and outdoor events and occasional exposure to varying noise levels and activity. Physical Demands The role may require standing, walking, bending, and lifting or moving equipment such as tables, chairs, or supplies, with or without reasonable accommodation. Note Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Job Description WHO IS CHI? Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success. WHAT DOES CHI OFFER? CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer: • Generous Paid time off, • Personal and Sick Days, • Health insurance and health reimbursement account, • Dental and vision plans, • Flexible spending account, • AFLAC supplemental insurance, • Dependent Care Spending Account, • Commuter Transit and Parking Account, • Working Advantage- Employee Perks, • 401(k) retirement plan, • Life insurance, • Employee Assistance Program, • Monthly trainings and career development plans JOB SUMMARY Responsible for ensuring that all program participants are provided with the services necessary to locate, acquire, maintain, and retain permanent housing. Provide landlord outreach and advocacy, housing leads and applications. Is knowledgeable about and accurately completes applications for housing subsidy programs. Pay: $24.04 -$25.25 FLSA: Non-exempt. Eligible for overtime. Location: Bronx, Brooklyn NYC JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS These duties are essential and specific to the successful implementation of this position. • Adheres to and enforces program regulations, policies, and procedures. Ensures that all clients are receiving quality services that are in compliance with the program., • Assists clients in locating housing within their specified budgets., • Provides information, referrals, direct service, and advocacy services for local housing pool., • Develops and maintains a resource network for referrals as related to the housing; realtors, landlords, housing complexes and local Section 8 offices., • Is familiar with NYC and NYS housing subsidy programs, supportive housing options, SROs and affordable housing., • Collaborates with DHS, property owners, and other service providers, and shelter Case Manager to assist families in fulfilling ILP and program requirements., • Mediates between clients and property owners or representatives., • Responsible for collecting and reviewing Housing Logs and informing case managers of any concerns related to documents., • Completes Housing Packets and Shelter Supplement Program paperwork., • Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (housing logs, unit inspection sheets, progress notes, as required by CHI and DHS., • Completes progress notes, referral, and updates client’s CARES case., • Maintains charts, files, and housing paperwork in an orderly fashion., • Always maintains clinical appropriateness., • What do I need to apply? Education and Experience: Bachelor’s Degree in human services or related field preferred. 3+ years’ experience in a related field assisting people with obtaining permanent housing can replace degree requirement. Must have at least two years’ experience working in a related field such as homelessness or housing. • Must have working knowledge and insight into NYC housing resources including experience helping people find affordable housing and working with different NYC and NY State agencies and programs the facilitate permanent housing goals., • Communication: Excellent verbal and written communication skills. Proficiency in English required,, • bi-lingual (Spanish) is a plus., • Computer skills: Basic competency in MS Word, Excel, Outlook and the internet, • Math Skills: Ability to formulate simple financial budgets, • Physical Performance: Ability to make home visits (walk distances, climb several flights of stairs, etc.), • Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls, • Other Skills: Ability to relate to the underserved, homeless and disabled populations. Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details., • Equal Employment Opportunity Employer (EEOE) Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment. Company DescriptionCommunity Housing Innovations (CHI), founded in 1991, is a not-for-profit organization that serves Westchester, Long Island, Hudson Valley, and New York City. CHI’s mission is to provide housing and human services that support social and economic independence. CHI operates emergency shelters, transitional and supportive housing, permanent housing, homeownership, foreclosure prevention counseling, eviction prevention services, financial literacy and CHI realty, an independent brokerage that works to place homeless individuals and families into permanent housing. CHI believes quality, affordable housing provides a firm foundation for a prosperous life. CHI’s vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own and a job to support them.Community Housing Innovations (CHI), founded in 1991, is a not-for-profit organization that serves Westchester, Long Island, Hudson Valley, and New York City. CHI’s mission is to provide housing and human services that support social and economic independence. CHI operates emergency shelters, transitional and supportive housing, permanent housing, homeownership, foreclosure prevention counseling, eviction prevention services, financial literacy and CHI realty, an independent brokerage that works to place homeless individuals and families into permanent housing.\r\n\r\nCHI believes quality, affordable housing provides a firm foundation for a prosperous life.\r\n\r\nCHI’s vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own and a job to support them.

Job Description WHO IS CHI? Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success. WHAT DOES CHI OFFER? CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer: • Generous Paid time off, • Personal and Sick Days, • Health insurance and health reimbursement account, • Dental and vision plans, • Flexible spending account, • AFLAC supplemental insurance, • Dependent Care Spending Account, • Commuter Transit and Parking Account, • Working Advantage- Employee Perks, • 401(k) retirement plan, • Life insurance, • Employee Assistance Program, • Monthly trainings and career development plans JOB SUMMARY The Case Manager is part of a human service team that develops and executes service and care plans for residents to provide a supportive and empowering environment that fosters stabilization, independence and self-reliance, and skills development. The Case Manager plays a key role in executing and updating service and care plans, coordinating direct services and service referrals to external providers, and monitoring resident behaviors and practices. Pay: $21.64 an hour- $26.45 an hour. FLSA: Non-exempt. Eligible for overtime. Schedule: Tuesday- Saturday 9am-5pm (Sunday and Monday off).. Schedule: Sunday -Thursday 10am-6pm (Friday and Saturday off) Schedule:Tuesday- Saturday 10am-6pm (Sunday and Monday off). Location: Gowanus/Park Slope Brooklyn, NY JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS These duties are essential and specific to the successful implementation of this position. SERVICE AND CARE COORDINATION • Ensure residents receive appropriate quality services per organizational principles and program requirements., • In coordination with Social Worker (if available), design service and care plans that provide customized information, counseling, crisis intervention, direct service, and advocacy services to residents; and coordinate linkages to external and community-based services., • Collaborate with other service providers and external organization to help residents resolve immigration and citizenship issues, secure public benefits and charitable gifts and donations, pursue employment and entrepreneurial opportunities, independence, and long-term stability., • For family sites: coordinate with Recreation Team (if available on site) to ensure school-age children receive transportation services, school transfers, and ESL/ELL and IEP curriculum as needed., • Develop and maintain a resource network for referrals as related to service needs of residents., • Meet with residents in assigned caseload at least once a week to assess progress with service and care plans. Modify plans as needed., • Conduct weekly room inspections to ensure healthy hygiene and housekeeping. Coordinate with Social Workers and/or Treatment Team to mitigate behaviors that compromise the health and safety of residents., • Design discharge plans to ensure continued enrollment and participation in public benefits and service linkages to community-based organizations are in place. BENEFITS / ENTITLEMENT COORDINATION • Ensure residents in assigned caseload are enrolled in and receiving eligible public benefits and city programs in accordance with DHS requirements., • Ensure residents follow through with appointments, documentation submissions, and other required activities to maintain enrollment and participation in benefits and DHS programs., • Coordinate with Mayor’s Office of Immigration Affairs and other immigration services and advocacy organizations and enroll residents in immigration services and programs if applicable. GENERAL DUTIES • Document interactions and communications with and on behalf of residents in CARES and AWARDS., • Perform other duties as assigned by supervisor and Program Director. ENTRY LEVEL QUALIFICATIONS AND REQUIREMENTS Education and Experience: High School Diploma or GED required. Bachelor’s degree in social work or psychology preferred. Three years of experience working in a shelter or similar field can be substituted for the education requirement. • Experience: Two years’ experience in case management, counseling, or direct advocacy for clients in social service settings. Experience with immigrants and immigration issues is a plus., • Communication: Excellent verbal and written communication skills. Proficiency in English required, multi-lingual and Spanish proficiency a plus., • Computer skills: Basic competency in MS Word, Excel, Outlook and the internet, • Math Skills: Ability to formulate simple financial budgets., • Physical Performance: Ability to make unit visits (walk distances, climb stairs, etc.), • Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls., • Experience working with homeless individuals and people living with health and/or mental health issues and substance use. Ability to engage residents. Equal Employment Opportunity Employer (EEOE) Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment. Company DescriptionCommunity Housing Innovations (CHI), founded in 1991, is a not-for-profit organization that serves Westchester, Long Island, Hudson Valley, and New York City. CHI’s mission is to provide housing and human services that support social and economic independence. CHI operates emergency shelters, transitional and supportive housing, permanent housing, homeownership, foreclosure prevention counseling, eviction prevention services, financial literacy and CHI realty, an independent brokerage that works to place homeless individuals and families into permanent housing. CHI believes quality, affordable housing provides a firm foundation for a prosperous life. CHI’s vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own and a job to support them.Community Housing Innovations (CHI), founded in 1991, is a not-for-profit organization that serves Westchester, Long Island, Hudson Valley, and New York City. CHI’s mission is to provide housing and human services that support social and economic independence. CHI operates emergency shelters, transitional and supportive housing, permanent housing, homeownership, foreclosure prevention counseling, eviction prevention services, financial literacy and CHI realty, an independent brokerage that works to place homeless individuals and families into permanent housing.\r\n\r\nCHI believes quality, affordable housing provides a firm foundation for a prosperous life.\r\n\r\nCHI’s vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own and a job to support them.

Equal Employment Opportunity Employer (EEOE) Community Housing Innovations, Inc. In coordination with Social Worker (if available), design service and care plans that provide customized information, counseling, crisis intervention, direct service, and advocacy services to residents; and coordinate

Community Housing Innovations, Inc. They will be responsible for coordinating community resources, providing direct supervision, and ensuring that services support resident independence and stability.

Community Housing Innovations, Inc.

Community Housing Innovations, Inc.

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Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e. Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community. Interest in building a local and online socia

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Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. In this role, yo

Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e. Be a Proactive Community Ambassador. Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.

Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. In this role, yo