Complaints jobs in Spokane, Washington - Page 2Create job alerts

Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints. Leading a team of agents in customer service duties. This includes boarding,

Customer Service / Remote] - Anywhere in U.As a Customer Support Rep at Clair, you will: Answer questions over phone, text, and email, acting as a first line of support to our users; Resolve customer inquiries and complaints in a timely and professional manner; Collaborate with team members to ident

Ace Hardware - 12908 US-395 [ASM / Store Supervisor] As an Assistant Store Manager at Ace Hardware, you'll: Supervise the general operations of the entire store; Oversee and assist in opening and closing the store; Ensure amazing customer service is provided by Associates; Handle customer complaints

Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground ser

Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground ser

Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints. We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy

Customer Service Representative. Expertly assess and evaluate the best path of resolution for customer issues including coverage challenges, complaints, and payment issues during incoming calls, ensuring that customers receive timely and effective solutions. Contribute to a smooth and successful cus

Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to client inquiries, explain possible solutions, and ensure that clients feel supported and valued; Present a professional

Up to $21 per hour / Health insurance / 401k match / PTO - As a Customer Service Rep at Rising Medical Solutions, you will: Provide exceptional customer service to clients by handling inquiries, resolving complaints, and addressing any issues that may arise; Maintain accurate and detailed records of

Call Center / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing

Job Description POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards. Guest Expectations Well-Trained • (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate., • Trains and coaches team members using the Guest Expectations training materials., • Models being calm and productive during busy times., • (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant., • (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude., • Coaches team members on having a positive, friendly attitude and behaviors., • (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis., • Helps with order taking and cashiering during busy times., • Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive., • Encourages team members to ask for help, when necessary, to meet guests' needs., • (Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality., • Models and monitors food presentation and coaches team members when necessary., • (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same., • Leads and coaches team on how to provide consistent, fast service., • (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards., • Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors., • (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures., • Follows all hand washing and glove procedures., • Completes the Food Safety Checklist each shift. It's All About Brand Ambassador • Has passion for the business and pride in Jack in the Box., • Inspires team members to embrace the brand., • Treats guests and employees with care and respect., • Is passionate about serving the guest., • Steps in to help employees when necessary., • Has a happy, friendly personality that is engaging to both the guest and other employees., • Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively., • Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest., • Treats all employees with care and respect., • Is a good team player and leader., • Has a positive can-do attitude., • Is dependable and reliable., • Is willing to help others., • Keeps calm and does not show signs of stress., • Is open and willing to work with and lead people of all backgrounds., • Ensures the team provides quick service while maintaining a calm environment., • Thrives in a fast-paced, high energy, team environment., • Performs professionally during difficult situations and/or high volume times., • Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean., • Takes corrective action to resolve issues that could jeopardize food safety or food quality., • Is flexible and changes direction based on the needs of the business., • Works with a sense of urgency., • Knows and trains others on the products and menu., • Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable., • Takes accountability for cash management and handling during their shift. Includes, but not limited to duties, described below. Performs other duties as assigned or directed. • Guest Service (Dine In/Drive-Thru), • Immediately acknowledges and welcomes guests., • Takes and clarifies orders, assists guests with menu selection as appropriate., • Enters order in POS system, collects money, and makes change., • Always thanks guest upon completion of order taking., • Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests., • Maintains cleanliness and stocking of work area., • Interior, • Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors., • Cleans and stocks restrooms., • Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment., • Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness., • Exterior, • Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs., • Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board)., • Workstation Operation, • Supervises and trains team members on workstation operations., • Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements., • Guest Service, • Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality., • Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution., • Leadership, • Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance., • Conducts on-boarding and training., • Provides feedback and recognizes employees., • Ensures employee personal and uniform cleanliness. Includes, but not limited to, duties described below. Performs other duties as assigned or directed. • Grill, • Reads grill video monitor to prepare ordered products., • Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds., • Discards ingredients/products that have expired or don't meet quality standards., • Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment., • Assembly, • Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest., • Discards ingredients/products that have expired or don't meet quality standards., • Prep, • Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation., • Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards., • Visually checks and inspects all ingredients for freshness., • Measures, assembles, and prepares ingredients for various products according to product mix information., • Fryer, • Reads fryer video monitor prepare ordered products., • Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin., • Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units., • Interior, • Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms., • Washes and sanitizes dishes and utensils by hand or using dishwasher., • Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens., • Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment., • Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness., • Exterior, • Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs., • Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board)., • Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness., • Receiving & Storage Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

Providence Health & Services - JobID: 397365 [Customer Service Representative] As a Customer Service Representative at Providence Health & Services, you'll: Ensure PH&S patients have a positive customer experience while resolving patient accounts timely; Be available to assist customers by closely a

Call Center / Remote] - Anywhere in U.Up to $56K per year / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Guidehouse, you will: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented mann

Customer Support / Remote] - Anywhere in U.Competitive salary / Health, dental & vision / 401k - As a Customer Service Rep at Curri, you will: Facilitate deliveries from booking to successful drop-off and everything in between; Provide best-in-class support for our customers and drivers via chat and

Government Jobs - Part-time - $18.Hourly To collect parking fees, drive shuttle bus, maintain parking areas and provide excellent customer service.

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / Retirement savings plan / PTO - As a Customer Service Rep at Independence Pet Holdings, you will: Respond to customer inquiries and provide exceptional service via phone and email; Troubleshoot and resolve customer is

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from cu

Join Our Team: Do Meaningful Work and Improve People's Lives.Our purpose, to improve customers' lives by making healthcare work better, is far from ordinary.Working at Premera means you have the opportunity to drive real change by transforming healthcare.Premera is committed to being a workplace whe

Our growing financial institution is seeking a Customer Service Representative/Teller to be an integral part of our Spokane Valley team.The successful candidate will be friendly, enthusiastic, knowledgeable CSR/Teller with strong customer service skills.This position is responsible for providing exc

Our growing financial institution is seeking a Customer Service Representative/Teller to be an integral part of our Downtown Spokane team.The successful candidate will be friendly, enthusiastic, knowledgeable CSR/Teller with strong customer service skills.This position is responsible for providing e

A local Credit Union based out of Washington is interested in hiring Customer Service Representative to their team onsite in Richland, WA.These positions are long term opportunities with a positive growth structure!*.Provides outstanding service to promote deep and lasting member relationships.Answe

Customer Service Representative/Teller.Our growing financial institution is seeking a Customer Service Representative/Teller to be an integral part of our Downtown Spokane team.The successful candidate will be friendly, enthusiastic, knowledgeable CSR/Teller with strong customer service skills.This

The main requirement for Domino's Customer Service Representatives (CSRs) are to have a.CSRs need to speak with customers throughout their shift in a welcoming and knowledgeable way, so they must know how to deal with various customer related issues or be comfortable handling guests.They must also b

Fred's Appliance is looking for inbound call takers for our Customer Care department.As a Customer Care Representative you will be answering inbound phone calls from a call queue, respond appropriately and resolve calls in an efficient manner.Inbound calls will include answering appliance questions,

Showroom / Customer Service Representative.Tuesday–Friday: 10:00am–7:00pm.Important: Hours will vary during home shows, special events, and peak seasons.Availability to work weekends to cover home shows is mandatory.NW Bath Specialists is looking for a reliable, high-energy Showroom / Custom

Maximus is looking for customer service representatives in and around the Jacksonville, FL area.The role - provides customer service for basic and routine inquiries and problems via multiple possible channels (i.May support multiple Federal government agencies on critical programs.Must reside within

Job Title: Parking Department Shuttle Driver.To collect parking fees, drive shuttle bus, maintain parking areas and provide excellent customer service.Collect parking fees from customers, and process employee parking transactions, promissory notes and exception tickets.Assure security of cash receip

Our growing financial institution is seeking a Customer Service Representative/Teller to be an integral part of our Downtown Spokane team.The successful candidate will be friendly, enthusiastic, knowledgeable CSR/Teller with strong customer service skills.This position is responsible for providing e

Are you looking for a rewarding opportunity to work from home? We have exciting remote positions available with great pay and flexible hours!.This role is essential to our mission of delivering outstanding customer service.We invite you to apply if you're an action-oriented, adaptable problem-solver

Our growing financial institution is seeking a Customer Service Representative/Teller to be an integral part of our Downtown Spokane team.The successful candidate will be friendly, enthusiastic, knowledgeable CSR/Teller with strong customer service skills.This position is responsible for providing e

E 14505 Sprague Ave, Spokane Valley, Washington 99216 United States of America.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representative, you will work as part of a s

MCI is a leading business process outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are hiring customer

As a Customer Service Representative - State Farm Agent Team Member with Krina Mallgren - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.Your attention to detail, customer service skills, and desire to help

The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location.Answers telephone and directs calls to appropriate department.Processing incoming and outgoing parts.Enters alphabetic, numeric or symbolic data from source documents into computer fo

Provides outstanding service to promote deep and lasting member relationships.Answers general inquiries and performs account maintenance via phone or email channels.Meets/exceeds key critical metrics.Researches and resolves problems under the mentorship of the Supervisor or Lead with a sense of urge

Vision Statement for the Position.You are the face of the company.You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience.Customer Service Representatives are responsible for assisting all customer segm

E Sprague Ave, Spokane, Washington 99202 United States of America.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representative, you will work as part of a supportive tea

Customer Service Representative.Office Support / Full Time Remote.CGS is seeking a Customer Service Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency.CGS brings motivated, highly skilled, and creative people together to solve the governm

Seasonal Online Tax Product (OLTP) Customer Care Agent.Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed.Our tax preparation software offers easy guidance and ensures your maximum tax refund.We strive to build a team

Customer Service Representative (CSR).Our client is seeking a Customer Service Representative (CSR) to manage inbound customer inquiries, resolve issues, and deliver a positive service experience across phone, email, and chat channels.This role requires empathy, professionalism, and the ability to h

Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a pe

Work-From-Home Customer Service Representative.Looking for opportunities to work for a rapidly growing company? We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients.In this role, you will handle inbound inqui

Customer Service Representative.Required work experience: not required.Touch Support is a US-based company that works as a strategic partner to diverse technology firms and assists them with exceptional customer service.Our teams support a wide range of technologies, including Linux, Windows Servers

Play a crucial role in resolving carriers and customers complaints by presenting well-considered solutions and alternatives within the timeframes set, and follow up to ensure that any issue has been fully resolved. Expertly assess and evaluate the best path of resolution for customer issues includin

A local Credit Union based out of Washington is interested in hiring Customer Service Representative to their team onsite in Richland, WA.These positions are long term opportunities with a positive growth structure!*.Provides outstanding service to promote deep and lasting member relationships.Answe

Resolve customer complaints efficiently and escalate as necessary.