Concierge jobs in Kansas City, Kansas - Page 3Create job alerts

Allied Universal - JobID: 1480511 [Guest Service / Front Desk Agent] As a Front Desk Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activit

Caesars Entertainment - Harrah's North Kansas City [Guest Service / Concierge] As a Front Desk Agent at Caesars Entertainment, you'll: Acknowledge, greet and converse in English with customers who approach the front desk; Give clear directions to guests; Complete required paperwork for various front

CLIENT CONCIERGE JOB DESCRIPTION. Playing a vital role in the 828 family, the Client Concierge is responsible for working directly with clients to ensure a positive brand image and seamless event experience. This role will act as the liaison between the Beverage Concierge, and venue level hourly sta

Allied Universal - JobID: 1495007 [Guest Service / Front Desk Agent] As a Front Desk Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activit

Concierge Job Duties: Meets with guests and provides outstanding customer service to all guests, owners, and visitors of the hotel. Maintains inventory and stock of supplies, brochures,

Find your joy here, at The Ashton on the Plaza, a Sonida Senior Living community!.We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!.COMMUNITY, a premier retirement community in Kansas, MO, provides quality c

Security Officer - Flex Campus Concierge. As a Security Officer - Flex Campus Concierge in Kansas City, MO, you will serve and safeguard clients in a range of industries such as Education, and more. Join a leading team where flexibility meets opportunity.

Job DescriptionDescription: Job Summary Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service-oriented manner., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations., • Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times., • Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met., • Handle requests for information, mail and messages in an efficient and courteous manner., • Answer guest inquires about hotel service, facilities and hours of operation., • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc., • Establish and maintain good communications and team work with fellow associates and other departments within the hotel., • Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow rate quoting scenario., • Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology., • Have knowledge of and assist in emergency procedures as required., • Handle check-ins and check-outs in a friendly, efficient and courteous manner., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms., • Use proper two-way radio etiquette at all times when communicating with other associates., • As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members, • Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel., • High School diploma or equivalent required; College course work in related field helpful., • Experience in a hotel or a related field preferred., • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests., • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high-pressure situations., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing, • Ability to read, comprehend and write simple instructions and/or short correspondence and memos, • Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations, • An operational knowledge of Microsoft Office suite, • Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays, • Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc), • • Ability to participate in the creation of an enjoyable work environment

Job Description *This will be an in-person role in Kansas City, MO. Curious about a career with NorthPoint? NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking to add a Commercial Property Manager to our growing team at NorthPoint Management! “We truly believe, and I’m convinced, we have some pretty incredible assets. But those assets have all come from our people.” - Nathaniel Hagedorn | CEO. How We Put You First: At NorthPoint Development, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks: • A selection of comprehensive medical, dental, and vision plans, • 401k with 100% match up to 6%, immediately vested upon enrollment, • Robust Reimbursement Programs: Dependent Care, Tuition, Wellness Spending Account, Cellphone, • Mental Health Reimbursement, • Childcare reimbursement, • $2,000 annual HRA and HSA contribution, • Parental Paid Leave, • Flexible Spending Account, • Provide excellent service to our industrial commercial real estate customers through our core values., • Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue., • Ensure that there is 24-hour emergency coverage for the property at all times., • Conduct periodic inspections of the commercial property and tenant spaces to ensure compliance with leases and the proper upkeep of the property., • Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy., • Prepare and maintain appropriate tenant lease files, records, correspondence and file notes., • Become proficient with the Yardi Property management software, Salesforce and Monday.com., • Create building and property operating budgets utilizing Yardi Advanced Budgeting, • Complete Property tenant CAM Reconciliations utilizing Yardi., • Maintain appropriate records, correspondence and file notes in Lease Manager., • Provide 5 Year Building Capital Plans – Collaborate with Asset Management team on funding the plans/needs., • Track tenant lease expirations, plan for move-outs/renewals as required., • Collaborate with the Lease Concierge team to provide new tenants with an Onboarding Resource Guide regarding emergency contacts, Vendor contacts, insurance requirements, rent collection procedures, and maintenance request procedures., • Participate in new building onboarding punch walks and follow through on completions with the Development Manager and one year warranty review., • Work directly with the Development Management team to ensure a smooth transition of a building post construction., • Be proactive in addressing warranty issues during the first 12 months post construction., • Assist the Regional Director of Property Management with establishment of the Property, • Monitor all key dates and reporting within Yardi and Salesforce., • Assist the Regional Director of Property Management with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual., • Assist in the production of monthly and annual reports., • Assist in preparation of transaction related documents., • Assist in maintaining tenant contact lists in Yardi for the company., • Aid in the production of departmental reports (e.g. business plans, financial statements, RFPs)., • Contractor coordination., • Coordinate tenant move-ins/move-outs., • Approve and/or obtain estimates/bids for repairs at the property. Generate and track Service orders, approvals and distribution., • Ensure accurate compliance with contracts of all property related invoices and verify and approve all service work order billings., • Update new property information in Yardi, SalesForce and on Building Engineer reference sheets., • Detailed verification of all invoice amounts and information with approved Service Orders or Contracts., • Ensure proper property and GL coding on invoices., • Investigate cost reduction opportunities., • Assist corporate accounting with questions related to the property and resolution of vendor issues. Who You Are • Strong working knowledge of MS Word, PowerPoint, G-Suite, and Excel, • 2+ years of direct Commercial and Industrial Property Management required, • Industrial Property Management experience., • Familiarity with maintenance, accounting, and tracking software (i.e. Yardi, Salesforce, and Monday.com) a plus., • Effectively prioritize and multi-task., • Excellent people skills., • Strong working knowledge of general office equipment (copiers, scanners)., • Ability to effectively communicate both orally and in writing with peers, managers and clients., • Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality.

Davidson Hospitality Group - 21751 [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide information

Job Description Our client, an industry leader in Kansas City, is seeking a Receptionist/Office Assistant to join their team! This position will be responsible for receptionist, front office, and various administrative functions. If you are looking to be part of an amazing organization and want the opportunity to grow your career in a fast-paced work environment, this could be the perfect role for you. Responsibilities: • Answer inbound telephone calls, • Greet and assist walk-in guests, • Perform various administrative and clerical functions, • Assist with special projects, as needed Qualifications: • Previous experience in a Receptionist role, performing light administrative and clerical functions, • Strong computer skills, including MS Office, • Ability to prioritize and multitask in a fast-paced, deadline-driven work environment, • Excellent written and verbal communication skills, • Strong attention to detail, • Strong organizational skillsCompany DescriptionALL Dimensions Search Group, Inc. is a Kansas City based, locally owned, full service provider of recruiting and placement services. Our team specializes in the areas of Accounting, Finance, Bookkeeping, Office Administration and Human Resources. We distinguish ourselves by offering a concierge level of service to both employers and job seekers. With over two decades of experience in the recruiting industry, we have proven our commitment to developing solid partnerships while maintaining the highest level of integrity and confidentiality. ALL Dimensions Search Group, Inc. wants to be your complete recruiting source!ALL Dimensions Search Group, Inc. is a Kansas City based, locally owned, full service provider of recruiting and placement services. Our team specializes in the areas of Accounting, Finance, Bookkeeping, Office Administration and Human Resources.\r\n\r\nWe distinguish ourselves by offering a concierge level of service to both employers and job seekers. With over two decades of experience in the recruiting industry, we have proven our commitment to developing solid partnerships while maintaining the highest level of integrity and confidentiality.\r\n\r\nALL Dimensions Search Group, Inc. wants to be your complete recruiting source!

GardaWorld Security Services is Now Hiring a Concierge Security Ambassador! Ready to suit up as a Security Guard in a Concierge post? What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natura Customer Service, Security, Industrial, Security

Job DescriptionDescription: Job Summary The Public Area Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk, and driving shuttle van when needed (property specific). Education & Experience • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving)., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high pressure situations. Él / la Asistente de la Casa es responsable de mantener la limpieza de los pasillos de los cuartos, los elevadores y las áreas asignadas. Él / ella también es responsable de entregar artículos como maletas, planchas, café, etc. a las habitaciones, según lo dicte el vertical del hotel. También puede incluir eventos de conserjería todas las noches, limpieza y configuración de las funciones de la sala de reuniones, entrega de artículos de servicio a las habitaciones a solicitud de la recepción y manejo de la camioneta cuando sea necesario (propiedad específica). Educación y Experiencia • Se requiere un diploma de Escuela Superior, o su equivalente y / o experiencia en un hotel o campo relacionado., • Tiene que poseer una licencia de conductor válida para el estado aplicable (específico a la propiedad), • Tiene que poder expresar claramente información e ideas., • Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente., • Tiene que poder trabajar bien bajo presión., • Approach all encounters with guests and associates in a friendly, service oriented manner., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations., • Clean/Buff floors daily according to hotel standards., • Shampoo carpets in the public areas according to hotel standards., • Shampoo furniture as needed according to hotel standards., • Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift, • Handle all requests for luggage assistance at check in/our in a friendly, efficient and courteous, • Handle all requests for luggage assistance at check in/our in a friendly, efficient and courteous manner., • Practice safe work habits to ensure safety to guests, fellow associates and self., • Handle items for "Lost and Found" according to Avion Hospitality standards., • At the end of the shift, turn in all keys and assignment sheets to the Housekeeping or Front Office., • Complete daily assignment check list and submit to supervisor at the end of the day, • Be familiar with Avion Hospitality policies and house rules., • Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests, managers and all other associates., • Put all equipment away properly after usage according to Avion Hospitality standards., • Have knowledge of and assist in all emergency procedures during the overnight shift., • Clean and dust floors daily according to Avion Hospitality standards., • Maintain hotel equipment in proper working order., • Maintain storage of hotel equipment in proper area., • Clean guestrooms as needed., • Complete special projects as assigned by the Housekeeping Manager., • Attend meetings as required by management., • Aborde todos los encuentros con invitados y asociados de una manera amigable y orientada al servicio., • Mantener una asistencia regular de acuerdo con los estándares de Avion Hospitality, según lo requiera la programación que variará de acuerdo con las necesidades del hotel., • Mantenga altos estándares de apariencia personal y aseo, que incluyen usar el uniforme adecuado y la etiqueta con su nombre cuando se trabaja (según los estándares de la marca)., • Cumplir en todo momento con los estándares y regulaciones de Avion Hospitality para fomentar operaciones hoteleras seguras y eficientes., • Limpiar / pulir los pisos diariamente de acuerdo con los estándares del hotel., • Champú alfombras en las áreas públicas de acuerdo con los estándares del hotel., • Champú de muebles según sea necesario de acuerdo con los estándares del hotel., • Limpie los baños públicos y garantice el mantenimiento de forma regular / según sea necesario durante todo el turno, • Manejar todas las solicitudes de asistencia de equipaje en el check-in / nuestro de una manera amable, eficiente y cortés, • Manejar todas las solicitudes de asistencia de equipaje en el check-in / nuestro de una manera amable, eficiente y cortés., • Practique hábitos de trabajo seguros para garantizar la seguridad de los huéspedes, compañeros asociados y de sí mismo., • Maneje artículos para "Objetos perdidos" de acuerdo con los estándares de Avion Hospitality., • Al final del turno, entregue todas las llaves y hojas de asignación a la limpieza o la oficina principal., • Complete la lista de verificación de la asignación diaria y envíela al supervisor al final del día, • Familiarícese con las políticas de Avion Hospitality y las reglas de la casa., • Asegúrese de que los asociados sean, en todo momento, atentos, amables, serviciales y corteses con todos los huéspedes, gerentes y todos los demás asociados., • Guarde todo el equipo correctamente después de usarlo de acuerdo con los estándares de Avion Hospitality., • Tener conocimiento y ayudar en todos los procedimientos de emergencia durante el turno de noche., • Limpie y desempolve los pisos diariamente de acuerdo con los estándares de Avion Hospitality., • Mantener el equipo del hotel en buen estado de funcionamiento., • Mantener el almacenamiento del equipo del hotel en el área adecuada., • Habitaciones limpias según sea necesario., • Completar proyectos especiales según lo asignado por el Gerente de Limpieza., • Asistir a las reuniones según lo requiera la gerencia., • Realizar cualquier otra tarea según lo solicitado por la gerencia

Job DescriptionDescription: Job Summary The Public Area Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include: deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events, cleaning and setting-up meeting room functions, and delivering service items to guest rooms upon requests from the front desk.. Education & Experience • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving)., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high pressure situations. Él / la Asistente de la Casa es responsable de mantener la limpieza de los pasillos de los cuartos, los elevadores y las áreas asignadas. Él / ella también es responsable de entregar artículos como maletas, planchas, café, etc. a las habitaciones, según lo dicte el vertical del hotel. También puede incluir eventos de conserjería todas las noches, limpieza y configuración de las funciones de la sala de reuniones, y entrega de artículos de servicio a las habitaciones a solicitud de la recepción. Educación y Experiencia • Se requiere un diploma de Escuela Superior, o su equivalente y / o experiencia en un hotel o campo relacionado., • Tiene que poseer una licencia de conductor válida para el estado aplicable (específico a la propiedad), • Tiene que poder expresar claramente información e ideas., • Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente., • Tiene que poder trabajar bien bajo presión., • Approach all encounters with guests and associates in a friendly, service oriented manner., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations., • Clean/Buff floors daily according to hotel standards., • Shampoo carpets in the public areas according to hotel standards., • Shampoo furniture as needed according to hotel standards., • Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift, • Handle all requests for luggage assistance at check in/our in a friendly, efficient and courteous, • Handle all requests for luggage assistance at check in/our in a friendly, efficient and courteous manner., • Practice safe work habits to ensure safety to guests, fellow associates and self., • Handle items for "Lost and Found" according to Avion Hospitality standards., • At the end of the shift, turn in all keys and assignment sheets to the Housekeeping or Front Office., • Complete daily assignment check list and submit to supervisor at the end of the day, • Be familiar with Avion Hospitality policies and house rules., • Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests, managers and all other associates., • Put all equipment away properly after usage according to Avion Hospitality standards., • Have knowledge of and assist in all emergency procedures during the overnight shift., • Clean and dust floors daily according to Avion Hospitality standards., • Maintain hotel equipment in proper working order., • Maintain storage of hotel equipment in proper area., • Clean guestrooms as needed., • Complete special projects as assigned by the Housekeeping Manager., • Attend meetings as required by management., • Aborde todos los encuentros con invitados y asociados de una manera amigable y orientada al servicio., • Mantener una asistencia regular de acuerdo con los estándares de Avion Hospitality, según lo requiera la programación que variará de acuerdo con las necesidades del hotel., • Mantenga altos estándares de apariencia personal y aseo, que incluyen usar el uniforme adecuado y la etiqueta con su nombre cuando se trabaja (según los estándares de la marca)., • Cumplir en todo momento con los estándares y regulaciones de Avion Hospitality para fomentar operaciones hoteleras seguras y eficientes., • Limpiar / pulir los pisos diariamente de acuerdo con los estándares del hotel., • Champú alfombras en las áreas públicas de acuerdo con los estándares del hotel., • Champú de muebles según sea necesario de acuerdo con los estándares del hotel., • Limpie los baños públicos y garantice el mantenimiento de forma regular / según sea necesario durante todo el turno, • Manejar todas las solicitudes de asistencia de equipaje en el check-in / nuestro de una manera amable, eficiente y cortés, • Manejar todas las solicitudes de asistencia de equipaje en el check-in / nuestro de una manera amable, eficiente y cortés., • Practique hábitos de trabajo seguros para garantizar la seguridad de los huéspedes, compañeros asociados y de sí mismo., • Maneje artículos para "Objetos perdidos" de acuerdo con los estándares de Avion Hospitality., • Al final del turno, entregue todas las llaves y hojas de asignación a la limpieza o la oficina principal., • Complete la lista de verificación de la asignación diaria y envíela al supervisor al final del día, • Familiarícese con las políticas de Avion Hospitality y las reglas de la casa., • Asegúrese de que los asociados sean, en todo momento, atentos, amables, serviciales y corteses con todos los huéspedes, gerentes y todos los demás asociados., • Guarde todo el equipo correctamente después de usarlo de acuerdo con los estándares de Avion Hospitality., • Tener conocimiento y ayudar en todos los procedimientos de emergencia durante el turno de noche., • Limpie y desempolve los pisos diariamente de acuerdo con los estándares de Avion Hospitality., • Mantener el equipo del hotel en buen estado de funcionamiento., • Mantener el almacenamiento del equipo del hotel en el área adecuada., • Habitaciones limpias según sea necesario., • Completar proyectos especiales según lo asignado por el Gerente de Limpieza., • Asistir a las reuniones según lo requiera la gerencia., • Realizar cualquier otra tarea según lo solicitado por la gerencia

Job Description Curious about a career with NorthPoint? NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking to add a Client Concierge Coordinator to our growing team! NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. The role of the Client Concierge Coordinator is to welcome new tenants to NorthPoint Development and assist with both the onboarding and retention processes. The Client Concierge Coordinator will also act as a liaison to bridge gaps between internal teams at NorthPoint. “We truly believe, and I’m convinced, we have some pretty incredible assets. But those assets have all come from our people.” - Nathaniel Hagedorn | CEO. How We Put You First At NorthPoint Development we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks: • A selection of comprehensive medical, dental, and vision plans, • 401k with 100% match up to 6%, immediately vested upon enrollment, • Scholarships and paid professional development, • Wellness Spending Account, • Cellphone Reimbursement, • On-site gym, • Mental Health Reimbursement, • Childcare Reimbursement, • $2,000 annual HRA and HSA contribution, • Free catered lunches + fully stocked kitchen, • Parental Paid Leave, • Flexible Spending Account, • Provide concierge services to new tenants and follow the onboarding process., • Prepare onboarding documents for industrial tenants., • Work with municipalities to understand business license and signage permitting processes., • Collect regional service provider information to share with tenants during the onboarding process., • Work closely with the development and property management teams to obtain accurate utility and address information for tenants., • Record contact and activities in Salesforce., • Energetic, resourceful and hands-on individual with a strong customer service orientation., • Strong interpersonal, verbal and written communication skills., • Able to approach situations both logically and creatively., • Provides timely responses in a professional, customer service-oriented fashion that resolves core issues as efficiently as possible., • Able to work in a fast-paced work environment, managing a variety of tasks simultaneously., • Ability to demonstrate a confident and positive approach when interacting with team members and tenants., • Possess excellent attention to detail, great organizational skills and the ability to multi-task., • Ability to work with internal team members across multiple departments., • 3-5 years customer service or sales experience

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Part time Weekend Night Audit for the Fairfield Inn Kansas City at the Legends, In Kansas City, Kansas. Hotel is due to open Mid July Night Auditor (Overnight Shift 11 PM-7 AM) Friday & Saturday Nights. Rate of pay: $17.00 Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Check guests in, issue room keys, and provide information on hotel services and room location., • Ensure required identification is taken from guests at check-in in line with local legislative requirements., • Answer phones in a prompt and courteous manner., • Up-sell rooms where possible to maximize hotel revenue., • Answer, record and process all guest calls, messages, requests, questions or concerns., • Record guest preferences in the system., • Check guests out, including resolving any late or disputed charges., • Accurately process all cash and credit card transactions using established procedures., • Issue, control and release guest safe-deposit boxes in line with hotel procedures., • Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up., • Take action to solve guest problems/complaints using appropriate service recovery guidelines., • Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty., • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes., • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Frequently standing up behind the desk and front office areas., • Carrying or lifting items weighing up to 50 pounds / 23 kilograms., • Handling objects, products and computer equipment., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • Employee assistance program, • Employee discount, • Flexible schedule, • Referral program

Job Description Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city's skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement A friendly and energetic Bell Person dedicated to enhancing our guest experience through exceptional service and support. A successful candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: • Approachable with a warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • Skilled communicator capable of engaging with guests and team members with clarity and professionalism., • Proactive with the ability to handle various tasks and adjust to changing situations., • Welcome and assist arriving and departing guests with professionalism and courtesy., • Safely handle and transport luggage, baggage, and packages., • Securely store luggage while awaiting transfer., • Provide detailed information about room types, amenities, and hotel facilities to guests and addresses guest inquiries., • Communicate hotel emergency procedures as needed., • Offer information about the hotel and local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs., • Transport guests safely to and from property areas., • Build positive relationships with all hotel departments, Front Desk, Valet Parking, Concierge, and Housekeeping., • Remain vigilant at your post when not assisting guests, ensuring guest safety and notify Security if necessary., • Ensure cleanliness and proper condition of all equipment and work areas, coordinating with Housekeeping for major cleaning tasks., • High school diploma or equivalent work experience preferred., • Previous experience in a hospitality or customer service role preferred., • Ability to lift items more than 75lbs, such as luggage.