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Job Description POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require. • Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance., • Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system., • Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite., • Provide foundational support for macOS environments to assist users of Apple devices. • Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software., • Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices. • Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability., • Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment., • Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software., • Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required., • Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions., • Support mobile device management (MDM) for iOS and Android devices within the enterprise environment., • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs., • Perform other duties as assigned by management in support of departmental and organizational objectives. MINIMUM QUALIFICATIONS Education • Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities. Experience • Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity., • Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11. Certifications (Preferred), • CompTIA A+ certification or equivalent vendor-neutral credential., • Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365., • Experience with PC and laptop hardware installation, configuration, and troubleshooting., • Familiarity with enterprise antivirus and endpoint protection solutions., • Experience with helpdesk ticketing systems and IT service management practices., • Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices., • Familiarity with enterprise encryption solutions and Windows device management via Active Directory., • Strong analytical, problem-solving, and technical troubleshooting abilities., • Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs., • Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences., • Demonstrated commitment to delivering high-quality customer service to internal stakeholders., • Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities., • Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law. • Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment., • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds., • May require bending, kneeling, or crouching to install or service equipment., • Work is performed primarily in a standard office or data center environment with moderate noise levels., • May be required to travel to or work at multiple organizational sites or client locations. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA. Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). About the Role We are looking for a driven and highly organized Strategy & Operations Manager to join our team. This is a foundational role — you will be the first person dedicated to owning process for the operations team across our business. From student onboarding to counselor matching to post-program follow-up, you will identify gaps, design solutions, and implement systems that allow our team to operate at scale. If you thrive in ambiguous environments, love building structure where none exists, and are energized by rolling up your sleeves to get things done — this role is for you. This is an in-person role requiring 5 days/week in our NYC office (Gramercy). What You'll OwnProcess Design & Ownership • Audit existing workflows across student success, counselor matching, and customer communications, • Design and document repeatable, scalable processes for key operational touchpoints, • Own the end-to-end update cycle for operational assets (welcome emails, onboarding materials, student forms, etc.) so leadership is no longer the bottleneck, • Build frameworks for recurring operational challenges such as re-matching, student engagement drop-off, and results collectionCustomer & Student Experience, • Map the full customer journey from first inquiry through program completion, • Identify friction points and implement solutions to improve the parent, student, and counselor experience, • Develop a structured process for managing re-match requests, including escalation paths and communication templates, • Design a system to capture student outcomes post-program (results, feedback, testimonials) even when response rates are lowCRM & Systems, • Take hands-on ownership of our CRM (HubSpot) — configure workflows, set up automations, and maintain data hygiene, • Build tracking systems for larger package programs with multiple sub-programs, including start-date capture and milestone monitoring, • Identify which customer support processes to automate vs. keep high-touch, and implement accordinglyCommunity & Communications, • Build and launch our first community management framework for students and families, • Own the creation, QA, and continuous improvement of all outbound communications (welcome emails, check-ins, reminders), • Partner with the student success team to ensure day-to-day issue resolution is supported by clear, documented processesCounselor Operations, • Develop a reliable system for capturing and updating counselor availability, • Work cross-functionally to improve the pre-purchase counselor interaction experience for parents, • Standardize the information flow between counselors and internal teams regarding student progress Who You Are • 5+ years of experience in strategy, operations, or a similar process-building role, • Demonstrated experience designing and implementing new processes for a customer-facing team (customer success, student success, account management, or similar), • Hands-on CRM experience — you have personally configured workflows in HubSpot or a comparable platform, • Strong written communication skills — you can write a crisp email, draft a clear SOP, and spot when something doesn't read right, • Comfortable using AI tools to accelerate content creation, process documentation, and problem-solving, • A systems thinker who also executes — you enjoy designing the solution and then building it yourself, • Highly organized, detail-oriented, and able to manage multiple workstreams simultaneously, • Collaborative and low-ego — you will work closely with our student success managers and must earn trust quicklyNice to Have, • Prior experience in education, edtech, tutoring, college counseling, or a related field, • Experience building community management programs or student/parent-facing engagement initiatives, • Familiarity with portal or LMS configuration, • Experience designing automation workflows that balance operational efficiency with a personalized customer experience Why you'll love Inspira • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are looking for a People Operations Manager to join our growing People team at Charlie Health. This role is a critical operational and strategic leader responsible for owning and scaling our People Operations lifecycle, systems, and team execution as we continue to grow. As the People Operations Manager, you will oversee end-to-end employee lifecycle processes through direct team leadership while owning the strategy and execution of our core People systems, including UKG and integrated tools. This role is highly focused on systems optimization, automation, compliance, and operational excellence, ensuring our People infrastructure scales efficiently while maintaining a high-quality employee experience. This is a hands-on leadership role for someone who thrives in complex, high-volume environments, brings strong systems thinking, and can balance execution with long-term process design. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Provide experienced operational leadership to run People Operations at scale, with primary ownership of systems, automation, and data integrity, • Own People Operations systems and workflows across the employee lifecycle, including configuration, optimization, and integrations, • Drive automation and process improvements to reduce manual work, eliminate single points of failure, and improve consistency and accuracy, • Translate operational and compliance requirements into scalable system solutions that support how People Operations functions in practice, • Establish, document, and enforce operational standards and controls across lifecycle processes, compensation changes, and review cycles, • Oversee workload distribution across the People Ops team to ensure work is handled at the appropriate level and leadership capacity is preserved for scale and risk management, • Monitor Jira and HR intake trends to identify systemic issues, volume risks, and opportunities for efficiency improvements, • Ensure data integrity and audit readiness across People Operations systems, reporting, and documentation, • Partner with Legal, Compliance, Payroll, Benefits, Finance, IT, and Talent to ensure cross-functional alignment and issue resolution, • Own vendor relationships for People Ops–managed tools and platforms, • Lead and develop People Operations team members, focusing on quality, consistency, and sustainable operating coverage rather than day-to-day task executionQualifications, • Able to work a hybrid schedule of 4 days per week in our NYC office and located within a commutable distance, • Bachelor's degree preferred, • 5–8 years of experience in People Operations or Human Resources, with at least 2–3 years in a people management or senior operational role, • Strong experience owning HRIS platforms and People systems (UKG experience strongly preferred), • Demonstrated experience leading process automation, systems integrations, and operational scaling efforts, • Strong knowledge of employee lifecycle processes, compliance requirements, and audit preparation The total target base compensation for this role will be between $97,000 and $135,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $106,000 and $149,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

A consulting firm is seeking a highly experienced SAP Functional Consultant in Treasury Management for a remote contract position. The role involves supporting significant SAP transformations, including S/4HANA migration, with responsibilities in business analysis, SAP configuration, and stakeholder

TheDigital Products Configuration Management (DPCM), formerly known as Software Configuration Management (SWCM),department, is hiring a Digital Product Configuration Management Engineer II. What You Will Do Perform builds and releases of digital products manually and/or certified pipelines Facilita

Job Description Job Description POSITION: Senior Service Technician REPORTS TO: Field Services Manager OBJECTIVE: Be a valuable Verrex Team Member as a Field Service Technician, providing white glove service to high profile corporate clients. Must be able demonstrate technical expertise in solving client problems. Strong customer service and communication skills are a must as Verrex strives to continue to be a leader in the Audio-Visual Industry. COMPENSATION: Non-exempt (hourly), monthly cell phone stipend, $600 monthly vehicle stipend, EZ-Pass and Gas Card. BENEFITS: Verrex offers a comprehensive benefits package to support the health, well-being, and financial security of our employees. Benefits include: • Medical, dental, and vision insurance (VSP), • Company-sponsored 401(k) plan with matching contributions, • Company-paid life insurance and AD&D coverage ($50,000), • Long-term disability (LTD) insurance, • Optional supplemental life insurance available for purchase, • Healthcare and Dependent Care Flexible Spending Accounts (FSAs) SKILLS & QUALIFICATIONS: • Minimum 3 to 5 years industry experience., • Must have experience using Tesira and Q-sys software to troubleshoot and make adjustments. Knowledge of DSP audio principles for proper configuration (understanding gain structure, a must). Able to make minor design changes in Qsys or Biamp. Qsys Level 1 and/or Biamp Tesira Certified, • Able to use Crestron Toolbox and Debugger to load code, firmware, and troubleshoot to determine if issue is settings, hardware, or determine if it is a likely code issue to refer to our programming team., • Understanding of IP network principles, Network Switches, AVoIP and Dante Audio., • Able to troubleshoot Poly and Cisco VTC hardware and PC based UC appliances for Zoom and Teams applications., • Understand principles of building and maintaining audiovisual systems, utilizing appropriate reference materials., • Understand how to use all tools as necessary to fabricate and field-engineer solutions., • Can load, test, troubleshoot, and commission control system programs, • Can load, test, troubleshoot, and commission audio DSP systems, including fine tuning of gain structure and AEC RESPONSIBILITIES: • Service Delivery, • Provide telephone and onsite service and preventive maintenance visits for all Verrex customers, including Verrex Service Agreement Customers and Time and Materials Customers as assigned by Service Management, • Complete all service visits in accordance with instructions as indicated on work orders. Bring all questions regarding scope of work, or all customer requests for tasks outside the current scope of work, to Service Department Management, • Work overtime as requested and as necessary to meet deadlines and customer demands, • Service and Support Administration, • Complete and submit all necessary written and electronic documentation for all service visits, including work orders, equipment lists, preventive maintenance checklists, repair forms, and follow-up emails. Submit copies of relevant documentation to customer, • Assist Service Team with documentation of open service items in system of record. Take ownership of all open items assigned to you for resolution by performing any necessary technical research and communicating progress to Service Team, • Take ownership of expediting equipment repairs in the field, including contacting manufacturers and repair houses for case / RMA information, completely filling out all Verrex paperwork, and setting proper expectations with customers regarding equipment turnaround time, • Perform mark-ups of onsite as-built drawings as equipment changes and modifications are made. Bring back markups to Verrex Operations Manager for processing, and return updated drawings to customers, • Assist fellow technicians by providing installation / troubleshooting guidance, • Position will occasionally require other work assignments such as installing new systems, pickup and deliveries as necessary., • Assist fellow technicians by providing installation / troubleshooting guidance, • Technician Mentoring, • Provide mentoring / coaching for all field service technicians, inducing troubleshooting assistance, customer service skills coaching, and situational awareness training., • Take initiative and ownership of complex open service items, including small-scale project management and inter / intradepartmental interfacing as necessary to affect resolution of items, • Take initiative to share relevant technical findings with Verrex Field regarding service issues, potential equipment failure trends, etc., • Sales, Customer Service and Relationship Management, • Clearly communicate arrival and departure time to both customers and Verrex Service Team. Follow-up proactively in the event of delayed arrivals, • Promote Verrex 220 (Time and Materials) services for all out-of-scope work. Promptly bring potential sales leads to the attention of Sales and the Service Team immediately, • Develop and maintain strong professional relationships with existing Service Agreement Customers, • Notify Service Management of all customer feedback, and highlight potential service issues, • Verrex-Furnished Tools and Equipment, • If provided, operate Verrex-supplied vehicle for travel to and from Verrex offices, customer sites and training locations as required, in accordance with all applicable traffic laws., • Maintain vehicle in accordance with Verrex Fleet Guidelines. Promptly notify Fleet Management for all vehicle service needs or issues., • Maintain vehicle stock of all required tools and supplies. Promptly request equipment that needs to be ordered or restocked., • Maintain personal stock of Verrex and user-furnished tools and supplies., • General Policy and Best Practices, • Check Verrex Schedule Board nightly to receive the next day’s work assignments, • Adhere to Verrex dress code whenever on a customer job site or in a Verrex office, • Keep work areas safe, clean and organized, • Submit timesheets daily 6. Ongoing Training and Certification: • Maintain CTS Certification, • Attend all Verrex-sponsored training days, • Attend all offsite manufacturer and equipment-specific trainings as dictated, • Maintain / expand industry knowledge through all Verrex-approved media as dictated by job and customer demands This job description may be revised at any given time by Verrex Management. Employee Handbook Please refer to the Verrex Employee Handbook for company policies on such issues as employment wages, salary, benefits, services, reimbursable expenses, employee communications, safety, health, standards of conduct, and corrective action. Equal Opportunity Employer Statement Verrex is proud to be an equal opportunity employer. We are committed to creating an inclusive, respectful workplace where everyone can thrive.

Job Description Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at . About the Role • Honest Networks is seeking Field Technician Installers who are enthusiastic about expanding our internet network services! As an Installer, your primary responsibility will be installing equipment, terminating connections, conducting tests, and troubleshooting various cabling for our residential customers. We cover metro regions in New York City, suburban neighborhoods like Westchester County, NY, and nearby cities like Jersey City, NJ, and Stamford, CT., • This position offers a dynamic, fast-paced work environment where you will be responsible for independently completing up to 5 residential installations per day. As an Installer, it is essential to be comfortable and willing to utilize public transportation to commute to and from appointments within New York City and the surrounding areas., • Install networking equipment in customers' apartments, ensuring proper setup and configuration., • Monitor network performance and promptly address and resolve connectivity issues to maintain optimal service., • Provide knowledgeable guidance to customers on optimizing network performance and resolving basic connectivity issues or concerns., • Ensure excellent customer service by addressing concerns promptly and professionally., • Collaborate with Honest's management and staff to resolve complex networking issues promptly., • Maintain accurate records of troubleshooting activities, including detailed problem descriptions, actions taken, and resolutions implemented., • 1-3 years of experience with fiber-optic installation, low-voltage wiring, splicing, or network maintenance, • Ability to conduct fusion and mechanical splicing of fiber strands, • Use OTDR and VFL to test and certify fiber lines, • Bonus:, • Is comfortable with fusion splicing, • Comfortable using mass transit to commute during the day while traveling to and from appointments, • Ability to read, understand, and communicate in English, • Ability to work independently and collaboratively in a fast-paced environment, • Exceptional attention to detail and organizational abilities, • Excellent communication and interpersonal skills for effective customer interaction, • Familiarity working with hand and power tools, • Capable of lifting up to 55 lbs., • Ability to work in all weather conditions year-round, • Willing to adopt a flexible work schedule, • Comfortable working in confined spaces, • Basic computer skills are required., • Authorized to work in the U.S., • Attractive salary (estimate of $27-36/hr) based on level of capabilities and experience, • Performance bonus potential, • Paid-time off (PTO), • Medical, vision, and dental benefits Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

Job DescriptionAbout JCDecaux JCDecaux is the #1 outdoor advertising company in the world, we are dedicated to giving brands unique voices and providing messaging platforms through the highest quality out-of-home solutions and first-class services. Joining JCDecaux means choosing the number one outdoor advertising company worldwide and seeing new horizons in a team recognized for its momentum, creativity, and sense of innovation. We are dedicated to creating a motivated and diverse workforce. If you’re looking to gain experience in advertising and work in a fast and fun culture, apply now! As of 2024, JCDecaux North America has been certified as a Great Place to Work. For more JCDecaux US information, visit . The Role: JCDecaux is currently seeking a Digital Field Technician who will report to the Operations Manager and will be responsible for supporting the digital operations. This is a two-year assignment based in our Maspeth office, with the potential for additional projects thereafter. Core Responsibilities: • The Technician Maintains, repairs and installs digital systems, and related components such as LED boards, fans, relays, power supplies, thermostats and motors, etc. using soldering techniques, field power tools and precision measuring equipment., • The Technician must have a working knowledge in the following areas:Mechanical and electrical, industrial safety, machine shop and basic electricity., • The Technician installs, repairs and maintains utility on the low voltage side of the equipment., • The Technician reads schematic drawings and engineering prints, analyzes PCB boards, uses test equipment to troubleshoot problems within electrical components, circuits or equipment., • The technician Troubleshoots and repairs network cabling issues and replaces faulty cables after testing and diagnosis., • Will Gain knowledge on various LED displays configuration environments., • Works with the Network Operations Center, ConEdison and electricians to ensure all digital systems are performing optimally, and that any system downtime is minimized., • Must drive a company vehicle to work locations., • Must be able to work weekends, midnight shifts and overtime, when necessary., • LED and LCD screens maintenance and installation., • Digital signage content management., • Ability to troubleshoot Digital systems., • Exposure to new digital technologies and media (interactivity of all types; gestural, touch, facial recognition, etc.), • Ability to navigate and utilize Windows OS efficiently., • SMD Soldering., • Basic understanding of electronic circuitry. Physical Demands: • Must respond to system emergencies., • Must use eye-hand coordination to work and adjust microelectronics components., • Must perform extended driving through heavy traffic., • Must perform heavy manual labor, i.e., pushing, pulling, and lifting up to 50 pounds., • Must carry tools and materials and climb ladders and work trucks., • Must work in an environment that includes heat and noise., • Must climb ladders and stairs., • Must work in inclement weather and adverse conditions (i.e., excessive heat, cold, noise, rain and snow)., • Must work with and in the vicinity of high voltage., • Must stand, walk, and climb ladder., • Must walk, stand, lift, climb, bend, kneel, stoop, and/or reach., • Must use hand tools and operate heavy equipment., • Must unload materials from delivery vehicles and deliver equipment and materials to various site locations., • Medical / Dental / Vision, • HSA / FSA, • Financial Health Support, • 401K Match, • Pet Insurance, • Commuter Benefits, • Wellness Incentives JCDecaux North America is an Equal Opportunity Employer. We value individuality and create an inclusive culture where variety is positively encouraged, and all employees are genuinely appreciated for what makes them unique. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Powered by JazzHR FX0DMvIctK

Job DescriptionAbout Healthee Healthee is transforming how employees navigate their health benefits—instantly, intuitively, and confidently. Our mission is to make healthcare accessible, understandable, and stress-free for everyone. As we continue to scale, the Customer Success team plays a critical role in delivering exceptional value to our customers. We are now hiring our first Customer Success Operations Manager to build the operational backbone that will enable our CS team to scale efficiently and strategically. About the Role As the Customer Success Operations Manager, you will be the operational engine behind our Client Services organization. This is a foundational, high-impact role responsible for designing, implementing, and optimizing the systems, processes, data flows, and insights that empower our CS team to deliver world-class experiences. You will collaborate closely with Customer Success Managers as well as Product, Revenue Operations, Data Science, Implementation, and Executive Leadership. Your work will directly influence how we support customers, measure success, drive adoption, and grow revenue through renewals and expansions. The CS Operations Manager will report directly to the VP of Client Services. If you thrive in high-growth environments, love building from the ground up, and are motivated by enabling teams to do their best work, this role is for you. What You’ll DoBuild and Optimize Customer Success Systems & Infrastructure • Own the development, configuration, and ongoing refinement of the CS tech stack, including CRM (e.g., HubSpot), customer data sources, Claude, and CS tooling., • Ensure clean, structured, reliable customer data across systems and design processes for continuous data hygiene., • Evaluate, recommend, and implement new CS tools (e.g., CS platforms, feedback tools, automation solutions, AI tools).Drive Customer Insights & Reporting, • Develop dashboards, scorecards, and reporting frameworks for internal and external stakeholders., • Turn customer data into actionable insights that enable the CS team to improve customer health, reduce churn risk, and identify expansion opportunities., • Partner with the Data Science team to enhance visibility into customer behavior and product usage trends.Build Scalable Processes & Documentation, • Create, maintain, and optimize CS standard operating procedures (SOPs) for onboarding, account management, renewals, escalations, and customer communications., • Document key workflows and ensure alignment across CS, Implementation, Sales, and Product teams., • Identify operational bottlenecks and lead cross-functional initiatives to streamline CS delivery.Partner Cross-Functionally to Enable Customer Success, • Collaborate with Product to relay insights from customer trends and help prioritize product feedback., • Support the enablement of CSMs through playbooks, training materials, client-facing resources (e.g. QBRs), and systems education., • Serve as a strategic partner, helping the team scale without sacrificing customer experience. Requirements • 2–5+ years in CS Ops, Revenue Ops, BizOps, or a similar role at an early-stage company., • AI forward mindset, leveraging AI solutions (e.g., Claude) to support the team’s ability to scale and achieve their OKRs., • Comfort working with CRMs and customer data., • Strong operational thinking and a knack for turning complexity into simple processes., • Ability to collaborate across teams and support CSMs with practical, scalable solutions., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short-Term & Long-Term Disability, • Training & Development, • Hybrid Work, • Wellness Resources Salary: $115,000 base salary subject to standard withholding and applicable taxes. In addition to base salary, the role includes the opportunity to receive equity based on the Company’s plans and in accordance with the Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience.

Key Responsibilities Perform Epic Tapestry system build and configuration supporting Medical Management workflows Translate business requirements into Epic configuration and build specifications Configure care management and utilization management workflows Build and maintain flow sheets, d

Job Description DAMASCUS BAKERIES is a 3rd Generation Bakery founded in 1930. We have three baking facilities: Brooklyn, New York, our history; Newark, NJ, our corporate offices and current primary bakery; Clifton, NJ, our newest and largest bakery, as well as our R&D center. We have a very strong- and even historic- presence in the Metro New York market as the premier baker of pitas, lavash, wraps and other flatbreads. Since 2000, we have expanded our capacity and distribution to the National Market, supplying and partnering with many of America's top QSR's, Casual Dining Restaurants, Food Service Establishments, Retail, Club and Natural Stores, Institutions, Distributors, and other Bakeries. For many of our customers, we have been the Flatbread Partner that has helped to create some of America's most exciting, and delicious, sandwiches and pizzas. In recent years we introduced Brooklyn Bred Since 1930, a retail brand for our retail products which include Pizza Crusts, Bistro Buns, Soft Bread Sticks, Focaccia and more. With the start-up of our Clifton Bakery, we have ambitions to expand our product line to include sweet and savory baked goods, snacks, culinary offerings. We are an SQF Level 3 company that currently employs over 300 people, some who have been with us for more than 40 years. We are a company that thrives to "Bake a Difference and Make a Difference" for its customers, suppliers, communities and employees. As mentioned, for the past five consecutive years we have been named one of "New Jersey's Best Places to Work". The hours for the Packer Position are 6pm - 5am and pay up to $16.00 per hour and Overtime if wanted. Must be able to work Weekends! This position is location at our bakery Brooklyn NY JOB SUMMARY: To properly count and place baked products into plastic packaging. Ensure proper sealing of the plastic, and proper count and orientation in trays or boxes. Requirements: Ø Must be able to read (English) and do basic mathematics. Ø Must adhere to company rules of conduct and operating standards. Ø Must adhere to all GMP’s and Safety regulations. Ø Must be able to withstand working in a warm environment. Skills: Ø Ability stand and work on feet for long periods. Ø Ability to lift up to 30 pounds. Ø Ability to count and display manual dexterity. Ø Ability to keep up with the fast pace of production. Ø Ability to follow direction and maintain attention to detail. Ø Ability to effectively communicate with Supervision and other operators. Job Duties: Ø Check and verify the production order with the Supervisor. Ø Insert bread into plastic bags ensuring proper piece count. Ø Insert bags into a heat sealer ensuring the proper closure of the bag. Ø Stacking product into trays or boxes. Ø Stacking trays according to the order and stack pattern. Ø Stacking boxes on pallets according to the established configuration. Ø Maintain excellent housekeeping, including sweeping, wiping and dusting equipment and throwing out garbage. ADDITIONAL RESPONSIBILITIES AND DUTIES: Ø Other duties assigned by Management. Company DescriptionDamascus Bakeries, home to the Original Pita, serves delicious satisfaction through our line of artisanal flat breads. Headquartered in Brooklyn, New York, Damascus has been pleasing customers for 84 years. With grandsons Ed and Dave Mafoud at the helm, old-world traditions and new-world technology pr ... see moreDamascus Bakeries, home to the Original Pita, serves delicious satisfaction through our line of artisanal flat breads. Headquartered in Brooklyn, New York, Damascus has been pleasing customers for 84 years. With grandsons Ed and Dave Mafoud at the helm, old-world traditions and new-world technology pr ... see more

Responsibilities – A Kafka Administrator is responsible for the installation, configuration, management, and monitoring of Apache Kafka clusters, ensuring high availability, security, and optimal performance. They manage the Kafka environment, including brokers, topics, and partitions, and work wi

Job Description Elevate your career, perform when it counts: become part of our global financial consulting evolution! Your role: Zanders specializes in treasury & risk management solutions, and with the growing number of projects and expansion plans, we are looking to hire someone who has the ambition not only to further grow in corporate treasury and technology solutions, but also to contribute to the development of our capabilities in the USA and wider, global team. We are looking for a candidate with a strong core treasury knowledge and proven experience in implementing and configuring FIS Integrity. In this position you will be joining a team of dynamic, experienced Consultants, who operate collaboratively to share knowledge and work at the highest standards to deliver to our clients. You will be involved in project work, business development and other activities including personalized trainings, to help you grow. Key Responsibilities: * Contribute in end-to-end FIS Integrity implementation projects - project scoping, planning, design, configuration, testing and go-live. * Provide support to clients during the implementation, understanding their treasury management requirements, advising on best practices, and ensuring solutions provided align with their needs and objectives. * Being part of cross-functional teams, including technical, functional, and clients' resources, to ensure smooth and timely execution of project deliverables. * Updating stakeholders on project status, timelines, risks, and deliverables, ensuring transparency and proactive issue management. * Advising clients surrounding their treasury technology solutions. This could include re-defining current technology practises, vendor selection and implementation of treasury technology solutions. * Identifying new business/project opportunities both locally and internationally. * Playing a part in commercial activities such as presentations, RFP’s, events and networking. * Managing treasury advisory projects from start to finish, ensuring that deliverables are submitted to clients at a high quality, on a timely basis and in line with the agreed engagement terms. Skills to be successful * Minimum 4-6 years of engagement in implementation of FIS Integrity Treasury Management System and other related tools such as SWIFT, trading portals and market data providers. * Knowledge in Treasury & Risk Management, Cash Management, Treasury Management Systems, In-House Banking, Payment Factories, Bank Connectivity. * Extremely client focused and experienced in resolving challenging problems and creating practical solutions. * Strong team player with experience in project management and/or leading projects. * Relevant professional qualifications including a Bachelors or Masters. * Background from a consulting environment is advantageous. * Business fluent (or native) English is required. * Willingness to travel to locations as needed for project engagement. * Comfortable working independently in a hybrid environment. If you don't quite fit all of these requirements, please don't be afraid to apply - We can also consider someone at a Senior Consultant level. We offer: * A flexible work environment, that promotes a healthy work-life balance, * Participation in the Zanders bonus scheme, * 30 holiday days, * An enhanced Safe Harbor plan, * Excellent health, dental and vision insurance. * A laptop and an iPhone, * An entrepreneurial culture that values personal development, with ample room for initiatives, * Expertise in your chosen field, building skills rapidly alongside diverse clients and consultants, * A truly collegiate environment with enthusiastic and helpful colleagues, fostering career excellence in Treasury, Risk or Technology, * An annual Zanders' trip to a (surprise) location in Europe and many more exciting experiences to come! About Us: Progress your career with Zanders. We are a global financial consulting firm focused on Treasury, Risk and Technology. From our HQ in the Netherlands, we have been expanding our presence in Europe, UK, USA, and Asia. For 30 years we have been providing innovative solutions embracing the latest technological advancements to multinational corporations, financial institutions, public sector entities and NGOs. We go beyond conventional boundaries, delving into new market segments to uncover untapped opportunities. As pioneers in Environmental, Social, and Governance (ESG) principles and practices, we support our clients to achieve their ESG goals. At Zanders we invest in our people for an inclusive atmosphere, where freedom, fun, and collaboration are pivotal and set us apart, defining our success. We believe that diversity, equity, and inclusion (DE&I) are essential to establish a strong and sustainable business, fostering a culture that values and respects diversity in all forms. Zanders is not just a workplace – it is a supportive community. We invite those who share our passion for collaboration, growth, and positive impact to join us on this journey. If you're in search of a workplace which nurtures personal and professional development, Zanders is the perfect fit for you. Join us as we continue to shape the future of consultancy, making a meaningful impact in the world of Treasury, Risk, and Technology! By applying for a role at Zanders, you give us approval to use and retain your personal details. Considering Zanders’ nature of enterprise, you are expected to behave to a high moral standard. A Pre-Employment Screening (PES) by a third party is part of the application process.

Job Description Tiger Analytics is looking for experienced Integration Engineer (Adobe Workfront Specialist) to join our fast-growing advanced analytics consulting firm. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world. We are seeking an experienced Adobe Workfront Specialist / Solution Architect to support the Retail Bank Marketing team. This role will focus on configuring and enhancing the Adobe Workfront platform, building integrations using Workfront Fusion, and supporting marketing operations through automation and workflow optimization. The ideal candidate will be a strong individual contributor capable of working alongside a team of engineers to implement scalable marketing workflows, automate processes, and integrate Workfront with downstream enterprise applications. Key Responsibilities Workfront Configuration & Development • Configure and enhance Adobe Workfront to support marketing operations and campaign management., • Develop workflows, project templates, intake forms, and automation to improve team productivity., • Design and implement integrations using Workfront Fusion with internal and external systems., • Build automated workflows for reporting, task management, and marketing processes., • Manage Workfront planning capabilities including marketing project tracking and planning modules., • Support development of MVP integrations for Retail Banking initiatives., • Work closely with marketing, engineering, and operations teams., • Translate business requirements into scalable Workfront solutions., • 7+ years of relevant experience, • Strong hands-on experience with Adobe Workfront, • Deep expertise in Workfront Fusion, • Experience configuring Workfront planning modules, templates, and workflows, • Experience building integrations and automation workflows Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment, with a high degree of individual responsibility. Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.

Job Description Elevate your career, perform when it counts: become part of our global financial consulting evolution! Your role: Zanders specializes in treasury & risk management and with the growing number of projects and expansion plans, we are looking to hire someone who has the ambition not only to further grow in corporate treasury and technology solutions, but also to contribute to the development of our capabilities in the USA and wider, global team. We are looking for a candidate with a strong core treasury knowledge and proven experience in implementing and configuring SAP. In this position you will be joining a team of dynamic, experienced Consultants, who operate collaboratively to share knowledge and work at the highest standards to deliver to our clients. You will be involved in project work, business development and other activities including personalized trainings, to help you grow. Candidates with more experience may be considered for a more senior position. Key Responsibilities: * Contribute in end-to-end SAP implementation projects - project scoping, planning, design, configuration, testing and go-live. * Provide support to clients during the implementation, understanding their treasury management requirements, advising on best practices, and ensuring solutions provided align with their needs and objectives. * Being part of cross-functional teams, including technical, functional, and clients' resources, to ensure smooth and timely execution of project deliverables. * Updating stakeholders on project status, timelines, risks, and deliverables, ensuring transparency and proactive issue management. * Advising clients surrounding their treasury technology solutions. This could include re-defining current technology practises, vendor selection and implementation of treasury technology solutions. * Identifying new business/project opportunities both locally and internationally. * Playing a part in commercial activities such as presentations, RFP’s, events and networking. * Managing treasury advisory projects from start to finish, ensuring that deliverables are submitted to clients at a high quality, on a timely basis and in line with the agreed engagement terms. Skills to be successful * Minimum 4-6 years engagement in implementation of SAP Treasury modules and other related tools such as SWIFT, trading portals and market data providers. * Strong skills in SAP-Treasury, specifically with Money Market, Loans, Foreign Exchange (including Hedge Management), Securities and Derivatives (IRS, Options, Futures, Options, SWAPS etc), Cash and Liquidity Management. * Knowledge in Treasury & Risk Management, Cash Management, Treasury Management Systems, In-House Banking, Payment Factories, Bank Connectivity. * Background in a corporate or consulting environment. * Extremely client focused and experienced in resolving challenging problems and creating practical solutions. * Experience in project management and/or leading projects and strong team player. * Relevant professional qualifications including a Bachelors or Masters. * Business fluent (or native) English is required. * Willingness to travel. * Comfortable working in a hybrid environment – the opportunity to be based at home with some travel to the office and client site as needed. We offer: * A flexible work environment, that promotes a healthy work-life balance, * Participation in the Zanders bonus scheme, * 30 holiday days, * An enhanced Safe Harbor plan * Excellent health, dental- and vision insurance. * A laptop and an iPhone, * An entrepreneurial culture that values personal development, with ample room for initiatives, * Expertise in your chosen field, building skills rapidly alongside diverse clients and consultants, * A truly collegiate environment with enthusiastic and helpful colleagues, fostering career excellence in Treasury, Risk or Technology, * An annual Zanders' trip to a (surprise) location in Europe and many more exciting experiences to come! *A fully-remote working arrangement for this role is possible, but candidates based in the New York/New Jersey area who are able to work on a hybrid arrangement have our preference. About Us: Progress your career with Zanders. We are a global financial consulting firm focused on Treasury, Risk and Technology. From our HQ in the Netherlands, we have been expanding our presence in Europe, UK, USA, and Asia. For 30 years we have been providing innovative solutions embracing the latest technological advancements to multinational corporations, financial institutions, public sector entities and NGOs. We go beyond conventional boundaries, delving into new market segments to uncover untapped opportunities. As pioneers in Environmental, Social, and Governance (ESG) principles and practices, we support our clients to achieve their ESG goals. At Zanders we invest in our people for an inclusive atmosphere, where freedom, fun, and collaboration are pivotal and set us apart, defining our success. We believe that diversity, equity, and inclusion (DE&I) are essential to establish a strong and sustainable business, fostering a culture that values and respects diversity in all forms. Zanders is not just a workplace – it is a supportive community. We invite those who share our passion for collaboration, growth, and positive impact to join us on this journey. If you're in search of a workplace which nurtures personal and professional development, Zanders is the perfect fit for you. Join us as we continue to shape the future of consultancy, making a meaningful impact in the world of Treasury, Risk, and Technology! By applying for a role at Zanders, you give us approval to use and retain your personal details. Considering Zanders’ nature of enterprise, you are expected to behave to a high moral standard. A Pre-Employment Screening (PES) by a third party is part of the application process.

Job Description The Specialist II role works independently to perform the following functions. The Specialist will provide professional, specialized skills including, but not limited to, BCM tool backend configuration, project management, problem analysis and resolution related to Business Continuity, Disaster Recovery, and Incident/Emergency Management. • Act as the primary BCM subject matter expert to configure and maintain backend changes to the Fusion software tool. This includes developing reports, modifying screens, system changes, data cleansing etc., • Recommend and implement Business Continuity Management best practices suitable to Horizons way of doing business., • Partner with various areas within Horizon BCBS of NJ to execute the annual Business Continuity Management plan maintenance, including Business Impact Analysis., • Primary BCM subject matter expert in the development of recovery strategies in collaboration with the Disaster Recovery and IT teams., • Collaborate with leadership in developing, coordinating, and maintaining comprehensive business contingency plans and validation methodology, to ensure the enterprise's ability to recovery, in the event of an unforeseen disruption to facilities, technology systems, or applications., • Provide maintenance and reporting of the BCM plans status to Senior Management., • Create content for, conduct, and oversee the coordination of BCM training and awareness for areas of coverage change., • Collaborate with senior management on develop and facilitation of periodic exercises and walkthroughs to assist in the validation of the recovery plans and procedures., • Provide expertise and support to management and business functional areas, as requested, when a business disruption occurs.

Job Description Job Title: Senior Project Manager – Vulnerability Remediation (Healthcare Domain) Location: Onsite Experience: 10–15+ years Employment Type: Contract Rate: 60-65$/Hr. Role Summary The Senior Project Manager will lead and manage large-scale vulnerability remediation programs across healthcare application portfolios and infrastructure systems. This role will ensure timely identification, prioritization, and remediation of Critical and High vulnerabilities aligned to regulatory and compliance requirements (HIPAA, HITECH, CMS, HITRUST). The candidate must have hands-on experience driving remediation activities for both application development (code, libraries, APIs, and platform vulnerabilities) and infrastructure (patching, server configuration, network, and cloud security issues). Key Responsibilities • Lead end-to-end program execution for vulnerability remediation related to applications, databases, servers, cloud environments, and legacy healthcare platforms., • Prioritize and track remediation of CVITs, VITs, vulnerabilities in code, patch deployments, and configuration fixes across technical teams., • Work with security, DevOps, application development, enterprise architecture, and infrastructure teams to systematically remediate scan findings., • Conduct backlog grooming, sprint planning, release coordination, and delivery tracking for remediation activities., • Analyze vulnerability scan reports and dashboards from tools such as Qualys, Tenable, Rapid7, CrowdStrike, Microsoft Defender, etc., • Develop remediation plans aligned to exposure of PHI/PII, severity, exploitability, and system criticality., • Prepare and present weekly status decks, risk registers, and executive scorecards for senior leadership and audit teams., • Oversee SOW deliverables, team onboarding, cross-shore coordination, and stakeholder alignment., • Ensure remediation governance, compliance documentation, and closure of cyber audit findings., • 10+ years of IT project or program management experience, including 5+ years dedicated to security or vulnerability remediation., • Must have experience managing both application development and infrastructure-related vulnerabilities, including:, • Code vulnerabilities (OWASP, dependency issues, API weaknesses, encryption gaps), • Infrastructure vulnerabilities (OS patching, server hardening, cloud misconfigurations, IAM issues), • Deep understanding of healthcare systems and PHI security risks., • Strong knowledge of healthcare compliance frameworks such as HIPAA, HITECH, HITRUST, NIST CSF, CMS., • Experience working in distributed delivery models with offshore/onshore teams., • Proficient in Agile, Scrum, and hybrid methodologies., • Excellent communication, stakeholder influencing, and senior leadership reporting capabilities., • PMP, CSM, SAFe, • CompTIA Security+, CISSP, CISM, • Payer systems (Medicaid, Medicare, Marketplace, Commercial), • Claims processing, provider data, enrollment, pharmacy, member access systems, • Reduction in Critical/High vulnerability backlog, • SLA compliance for remediation (30/60/90-day closure), • Audit remediation closure rate, • Legacy backlog risk reduction, • Operational readiness and stability for healthcare systems

Job DescriptionNAVEX IRM Project Manager – Jan 1, 2026 Start Vistrada is seeking a candidate to work with our client. The candidate selected will assist the client in implementing a cloud-based Enterprise Risk Management Software-as-a-Service solution. REQUIREMENTS: • 2+ years of NAVEX IRM / Lockpath full SDLC (Systems Development Life Cycle) implementation experience, • Ability to manage all phases of the SDLC, such as Requirements Definition, Fit Gap Analysis, Configuration, Testing, Data Migration, User Acceptance Testing, Training, Deployment, and Post-Implementation Support., • Devise a solution that will:, • automate the collection of risk assessment data and streamline the reporting of risks to executive management; and, • integrate with the Committee of Sponsoring Organizations of the Treadway Commission Internal Control – Integrated Framework. aGwjhFFwBi

Job DescriptionSalary: Murex S4C Consultant Company: SoHo Dragon represents a Global Financial Technology leader Location: Hybrid NYC, Toronto, Mexico City, So Paulo, Santiago Contract Duration: 1 Year (Renewable) Start Date: ASAP Seniority: Junior to Mid Level We are looking forintegrationexpertise. • Provide professional services to Murex clients:, • Provide services in the domain of system integration, business intelligence and data flows through the full lifecycle of the MX.3: requirements analysis, configuration build, installation, training, upgrade, and production support., • Professionally interact with Murex colleagues and clients. 2. Build, test, and provide support to clients on MX.3 integration modules. • Contribute to project implementations, • Participate in design, build, and test phases sometimes remotely and other times at the client site as needed., • Develop trade workflows and interfaces to set up communication between external platforms and murex to receive trade and other data feeds, process them, save into the system, and send acknowledgement. Use a combination of MXMLExchange, MXopenconnect, Murex APIs, and Datamart to successfully deliver such solutions., • Contribute to functional documentation of the test cases and use cases by the client., • Contribute to Design documentation for the Build process of the Product., • Develop and maintain end-to-end configuration management packages etc. Install, Deploy and test Murex packaged interfaces like MDIT (market data interface tool), Markitwire, BSMT and MarkitCredit to receive live and end-of-day data from external providers like Bloomberg, Reuters, Markit, etc., • Handle support cases from notification to resolution and validation., • Participate in the business as usual and project support: follow-up of client open cases through email, CRM portal, phone-calls and on-site visits, • Develop an understanding of ongoing activities and manage own deliverables / progress, • Manage bug fixes and enhancements with the Product Team 3. Integrate with various teams to deliver the right solution to client. • Work with S4C stream leads, Front-Office, Back-Office, or Risk teams to understand requirements and develop solutions for the client., • Work with the Product division team to provide them timely details on defects how to reproduce the issue, project/client constraints, and how to validate the fix., • Follow up with the S4C stream leads, the Project Manager, and other teams to meet deadlines and regular meetings to make sure the delivery is on time. 4. Work with technologies including SQL, Unix, and Murex proprietary standards like Murex Scripting Language (MSL), XMLF, etc. for client solutions. • Use SQL for end-of-day report generation, STP (straight through processing) failure issues, P&L evaluation, for analyzing issues in trade feed and status Etc., • Java programming skills are not essential but are a plus., • Various Murex proprietary languages and formats: Data Query Language for querying in various screens in MX.3, MSL (Murex Scripting Language) for pre-trade logic, XMLF for post-trade flow processing, MxML in various contexts, etc., • Create shell/python scripts for automation of day-to-day manual activities., • Understand requirements, analyze the problem areas of the current system and behavior of pre- trade and post-trade workflow, and integration points.

Job DescriptionImplementation ManagerAbout Clarion The hardest part of healthcare shouldn't be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn't a failure of care - it's a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We've raised $5.5M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We're an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? * Solving a real-world challenge: We're addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. * Early-stage with strong market validation: We've seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. * Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. * Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What You'll Be Working On * Own implementations end-to-end: Run every customer deployment from kickoff through go-live. Lead discovery sessions, collect scheduling rules and clinic workflows, build project plans, hold timelines, and coordinate across engineering and customer stakeholders to drive on-time launches. * Execute the non-engineering implementation work: Collect and organize customer inputs—scheduling rules, knowledge base content, provider configurations, appointment type matrices. Configure the Clarion platform where tooling allows—assistant settings, scheduling configurations, telephony routing, org setup. * Be the customer's primary point of contact: Lead kickoff calls, weekly syncs, and stakeholder check-ins. Send meeting recaps within 30 minutes. Manage all non-technical stakeholder communications and serve as the first line of response for customer issues post-launch. * Run UAT and drive go-live: Coordinate testing sessions where customers simulate real call scenarios. Track issue resolution, manage the production cutover, and ensure a smooth IVR redirect on launch day. * Own accounts post-launch: Lead recurring syncs and QBRs, triage inbound issues via Slack and email, monitor account health metrics, and surface expansion signals to the sales team. * Shape the product: Translate field observations and customer feedback into actionable requirements. Partner with engineering to prioritize admin tooling investments that reduce implementation effort over time. Requirements * Implementation experience: 3+ years running complex software implementations, technical onboarding, or customer-facing project management at a B2B SaaS company. You've owned timelines, managed stakeholders, and driven go-lives. * Semi-technical fluency: Comfortable navigating APIs, configuration interfaces, and technical documentation. You don't write production code, but you understand what engineers are building and can coordinate technical workstreams effectively. * Project leadership: Track record of managing multi-workstream projects and holding cross-functional resources accountable to deadlines. You track 15 things at once without dropping any. * Customer-facing presence: Experience as a primary customer POC—comfortable leading meetings with clinic operators and building trusted relationships with both technical and non-technical stakeholders. * Bias toward action: At our stage, the Implementation Manager is a player, not a coach. You do the work yourself rather than delegating or waiting. Interesting Challenges * Encoding operational DNA at scale: Every specialty practice has unique scheduling rules, referral logic, payer exceptions, and clinical workflows—often undocumented. You'll extract this knowledge from clinic operators and translate it into structured platform configurations. * Building the repeatable machine: Today's implementation process is being invented, not inherited. You'll develop, document, and improve the playbook after every deployment—identifying which steps can be templatized, automated, or handed to the customer. * Bridging AI and clinic operations: Our AI agents require iterative tuning, not just one-time configuration. You'll coordinate post-launch refinements across scheduling rules, knowledge bases, and prompt adjustments to drive accuracy in production. * Scaling without scaling headcount: Partner with engineering to prioritize the admin tooling and self-service capabilities that let one Implementation Manager handle the workload that currently requires multiple engineers. What We Offer * Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development * Meaningful equity: Early employee stock options with significant ownership potential * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches * Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team * Impact at scale: Work that builds the infrastructure to help millions of patients access care Interview Process At each stage, we decide within 24hrs and update you shortly after: * First Chat (15 min) [Virtual]: A casual conversation about the role and your experience to see if there's a good initial fit. * Implementation Case Study (1 hr) [Virtual]: Walk through how you'd run an implementation. * Experience & Culture (30 min) [Virtual]: Deep dive into work style, culture fit, and previous experience. * Onsite (Half-day) [In-Person]: Visit our New York office to meet the team, review a real implementation audit, and propose process improvements collaboratively. If you're ready to build the system that gets every patient the care they need, we'd love to hear from you. Compensation Range: $135K - $180K

Job DescriptionCompany Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and AI software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. We are now also at the forefront of AI disruption, providing data via our enterprise semantic layer to AI agents, tools, and platforms. But that's not all. Strategy is also leading a groundbreaking shift in digital assets, adopting bitcoin as our primary treasury reserve asset in 2020. Since then, we have issued innovative bitcoin-backed securities and have been the leader in bitcoin treasury companies. This visionary move has helped us build a fortress balance sheet, and is solidifying our position as a forward-thinking, innovative force in the market. Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued. Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee, you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment.Job Description Role Overview As a Customer Success Manager (CSM) at Strategy, you will serve as the primary bridge between our enterprise customers and Strategy's engineering, product, and go-to-market teams. You will own the full post sales lifecycle of a customer account portfolio, ensuring customers do not simply "use" the platform but deeply integrate Strategy's cloud-native architecture, Semantic Layer (Mosaic), and AI-powered analytics capabilities into their core technology stack. Your goal is to drive measurable business value and Net Revenue Retention (NRR) by ensuring the platform is technically optimized, strategically adopted, and commercially positioned to expand. Location: New York, NY. Candidates must reside in the New York metropolitan area (NY, NJ, PA, RI, or CT) and be able to commute to the New York's office as needed. Key Responsibilities 1. Technical Strategy & Customer Success * Act as the lead technical advisor for your accounts, guiding customers through complex cloud-native architectures, Semantic Layer (Mosaic) implementations, and AI-driven analytics workflows. * Leading C-suite whiteboard sessions to align platform capabilities with high-level business goals. * Deep-diving into client workflows to uncover and implement high-value use cases. * Translate executive requirements into value realization plans, ensuring technical migrations and data initiatives result in realized ROI and account growth. * Develop and execute customer roadmaps that align with enterprise architecture, security requirements, and strategic business objectives — defining measurable KPIs and adoption milestones. * Lead Quarterly Business Reviews (QBRs) with both business and technical stakeholders, demonstrating ROI, reviewing progress against success metrics, and aligning on future priorities. 2. Technical Enablement & Adoption * Lead the technical configuration and integration phase to accelerate time-to-value, partnering with implementation teams to ensure a smooth transition from deployment to operational use. * Conduct deep-dive technical demonstrations, developer "Office Hours," and capability workshops for engineering, data science, and BI teams. * Proactively monitor account health using technical telemetry — identifying and resolving performance bottlenecks, integration inefficiencies, and adoption gaps before they impact customer satisfaction. * Monitor customer health, engagement trends, and platform adoption data to proactively identify risks and opportunities for value expansion across the account. 3. Product Advocacy & Engineering Collaboration * Synthesize technical feedback and edge cases from the field to influence Strategy's Product and Engineering roadmaps, acting as the customer's internal advocate. * Partner with Engineering to lead strategic customers through Alpha/Beta programs for new AI, Mosaic, and platform features. * Serve as a high-level technical point of contact for complex support escalations, coordinating between the customer's engineering team and Strategy's internal developers to drive timely resolution. * Advise customers on platform enhancements, integrations, and upgrades — ensuring alignment with the Strategy product roadmap and the customer's long-term data strategy. 4. Commercial Collaboration & Customer Advocacy * Support the successful renewal and expansion of customer accounts by ensuring continuous technical and business value realization from the Strategy platform. * Partner with Sales and Account Management to identify upsell and cross-sell opportunities, providing account health insights and adoption data that inform commercial strategy. * Proactively identify renewal risks and collaborate with Sales and leadership on mitigation plans before they escalate. * Develop strong referenceable customers willing to participate in case studies, testimonials, reference calls, and industry events. Qualifications Core Technical Requirements * Bachelor’s degree in business administration, Computer Science, Engineering, Data Science, or a related discipline (or equivalent practical experience) required. * Hands-on experience with cloud-native services (microservices, Kubernetes, Docker) and major cloud providers (AWS, Azure, or GCP). A professional cloud certification is strongly preferred. * Strong understanding of data modeling, ETL/ELT processes, semantic layers, and the lifecycle of Machine Learning models (MLOps and AI deployment). * Familiarity with enterprise analytics, Business Intelligence tools, or AI-driven data platforms is highly desirable. Experience & Professional Skills * 7+ years of experience in a customer-facing Customer Success role — such as Customer Success Manager, Technical Account Manager, Solutions Architect, Sales Engineer, or Technical Consulting — within a SaaS or enterprise software environment. * Demonstrated experience managing strategic or enterprise customer accounts across complex, multi-stakeholder organizations. * Ability to analyze usage data and platform telemetry to identify patterns, surface insights, and deliver data-driven recommendations for expansion and optimization. * Exceptional ability to explain complex technical concepts (e.g., universal semantic layers, data fabric, cloud-native architecture) clearly to non-technical executive stakeholders. * Strong project management and collaboration skills, with experience working across Sales, Product, Engineering, and Support functions. * Familiarity with Agile development cycles and DevOps practices to support customer engineering teams effectively. * Experience with CRM and customer success tools such as Salesforce, Gainsight, or equivalent platforms. Additional Information Strategy is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, gender, sex, sexual orientation, gender identity, disability, veteran status, age, genetic information, or any other legally-protected basis. Strategy provides reasonable accommodation for qualified individuals with disabilities in the hiring process. If you have any difficulty using our online system and you need an accommodation due to a disability, you may contact us about your interest in employment at . Visit Strategy’s Careers page for additional information.

Job DescriptionCompany Description For More Open Positions Visit us at: Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits • Medical Insurance, • Vision Insurance, • Dental Insurance, • 401(k), • Paid Sick hoursJob Description, • Provides technical, administrative, and operational leadership to assigned AWS/Azure projects., • Responsible for managing multiple AWS/Azure cloud development, hosting, and implementation tasks (schedule, quality, cost, risk) across the lifecycle of cloud managed services, including managing architects, engineers, and vendors., • Develops technical AWS/Azure project plans, proposals, reports, and administrative documentation., • Project-manages programs to improve business processes related to cloud sales, contracts, proposals, integration, pricing, implementation, development, and support., • Ensures smooth project closure, validating success criteria, deliverables, and stakeholder acceptance., • Leads AWS/Azure cloud process improvement initiatives, such as customer onboarding, change management, configuration management, and self-service solutions., • Public cloud infrastructure delivery (compute, network, storage, IAM, database) is coordinated end-to-end, ensuring correct technical implementation, IaC execution (Terraform/CloudFormation), CI/CD alignment, and compliance with scalability, security, and reliability requirements., • Drives and documents process improvements across Cloud Operations engagements., • Supports Cloud Operations initiatives related to procurement and enterprise cloud platform growth., • Drives security and cloud architecture initiatives, including release management and forward-looking process development., • Leads customer meetings and serves as the primary client liaison for AWS/Azure cloud projects, facilitating both internal and external discussions., • Ensures alignment across global support, customer success, and account teams through clear action plans., • Acts as the single point of contact for critical issues, managing executive escalations and coordinating resolution across teams.Qualifications, • Bachelors/Master’s Degree in a related business or technical discipline, • AWS Certified Solutions Architect (experience with Azure/GCP is a plus), • 8–10+ years of experience in Technical or IT Project Management, • Proven experience delivering AWS or cloud infrastructure projects, • Strong understanding of AWS core services (EC2, S3, VPC, IAM, RDS, etc.), • Experience with Terraform or CloudFormation, • Experience in Agile or hybrid delivery environments, • Strong ability to manage project schedules, dependencies, and risks, • Experience in DevOps or cloud platform environments, • Familiarity with CI/CD pipelines, • Kubernetes or container infrastructure experience, • Experience in large-scale enterprise or multi-team delivery, • Strong execution and delivery ownership mindset, • Comfortable working closely with engineering teams on technical topics, • Structured thinker with strong planning and documentation skills, • Able to manage complex, multi-team dependencies effectively, • Focused on delivery outcomes rather than architecture ownership Additional Information All your information will be kept confidential according to EEO guidelines. * NO C2C *

Job Description:\n\nRAINBOW INTERNATIONAL FRANCHISEE Job Description Written by Franchisees for Franchisees Job Title: Project Manager Reports To: General Manager/Owner Prepared Date: 08/04/2016 SUMMARY Supervise/perform restoration services as a result of damage caused by water, fire, or smoke and supervise/perform other specialty services as required that equal or exceed company and customer quality standards. Perform marketing tasks to sell additional services or develop additional business as required. ESSENTIAL DUTIES AND RESPONSIBLITIES include the following. Other duties may be assigned. Drive a company vehicle to locations designated by customers. Load and unload equipment and supplies from the vehicle to the work site. Clear the work site by moving furniture and equipment and restore the work site to the original configuration when the job is complete. Supervise/perform restoration that involves specialized cleaning and repair of carpeting, upholstery and drapery. Clean, dry and deodorize floors, ceiling and drywall. Access all areas and surfaces that need to be cleaned, dried and deodorized. Apply Environmental Protection Agency (EPA) registered and approved disinfectant as required. Establish and maintain a service schedule to ensure all service is delivered to meet customer requirements. Follow all EPA and other applicable federal, state and local regulations for disposal of wastewater and chemicals. Comply with all verbal and written safety practices including the use and maintenance of Personal Protective Equipment (PPE). Read and comprehend all applicable MSDSs for chemicals that require special handling and use of PPE. Manage or perform the maintenance of all assigned vehicles and equipment to company published standards, making recommendations for new equipment as needed. Track and inventory all assigned equipment. Solicit current customers for leads to develop leads for new customers. Meet with homeowner and adjuster of insurance company, explain and attain all necessary documentation for access to the jobsite, write an agreed upon estimate and oversee the job to completion. Do final walk through with customer to verify that all expectations have been met. Communicate with customer about scope of work, timeline of work, progress updates and planned completion dates. Explain the Upgrade/Change Order process to customers including the selection process, expected timeline of payment and the effects of the timeline of the project. Provide Office Manager with invoicing information and amounts for completed jobs. Recruit and hire any qualified, properly insured sub-contractors necessary for completing the job, oversee daily routine of sub-contractors, and verify they can support issued workload. Create a complete schedule of the workflow at the onset of the job containing a projected completion date. Maintain a material/supply list. Ensure Purchase Orders are assigned in an effort to control the costs of the job and maintain profitability. Inspect the jobsites frequently to verify the scope of work is being performed correctly, that it meets the projected timeline and that it complies with Rainbow International standards. Work with Third Party Administrator programs by keeping current on requirements and technical updates for each individual program. Work with management to develop a business plan, including both short- and long-term goals, to generate prospective customers to meet the projected sales goals. Meet with management to review job progress and profitability, payment schedule and completion dates per company policy. Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties. SUPERVISORY RESPONSIBILITES Carry out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, training and supervising restoration employees; planning, assigning and direction work; appraising performance; addressing complaints and resolving problems. OTHER QUALICATIONS Must be computer literate with proficiency in use of Microsoft Office (Word, Outlook, Excel) and other computer software. Experience in Xactware is helpful, but not mandatory. Must also have a functional understanding of handheld smart devices and an aptitude for learning new technology and software easily. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) five or more years related experience and/or training; or equivalent combination of education and experience. CERTIFICATES, LICENSES & REGISTRATIONS Must have and maintain a valid vehicle operators license. Must have or be willing to obtain the applicable certifications pertaining to the industry. PHYSICAL DEMANDS While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles. The employee is occasionally exposed to adverse weather conditions and toxic or caustic chemicals. May also involve confined spaces that one must crawl through. The employee must occasionally lift and/or move up to 100 pounds. RAINBOW INTERNATIONAL FRANCHISEE Job Description Written by Franchisees for Franchisees Job Title: Project Manager Reports To: General Manager/Owner Prepared Date: 08/04/2016 SUMMARY Supervise/perform restoration services as a result of damage caused by water, fire, or smoke and supervise/perform other specialty services as required that equal or exceed company and customer quality standards. Perform marketing tasks to sell additional services or develop additional business as required. ESSENTIAL DUTIES AND RESPONSIBLITIES include the following. Other duties may be assigned. Drive a company vehicle to locations designated by customers. Load and unload equipment and supplies from the vehicle to the work site. Clear the work site by moving furniture and equipment and restore the work site to the original configuration when the job is complete. Supervise/perform restoration that involves specialized cleaning and repair of carpeting, upholstery and drapery. Clean, dry and deodorize floors, ceiling and drywall. Access all areas and surfaces that need to be cleaned, dried and deodorized. Apply Environmental Protection Agency (EPA) registered and approved disinfectant as required. Establish and maintain a service schedule to ensure all service is delivered to meet customer requirements. Follow all EPA and other applicable federal, state and local regulations for disposal of wastewater and chemicals. Comply with all verbal and written safety practices including the use and maintenance of Personal Protective Equipment (PPE). Read and comprehend all applicable MSDSs for chemicals that require special handling and use of PPE. Manage or perform the maintenance of all assigned vehicles and equipment to company published standards, making recommendations for new equipment as needed. Track and inventory all assigned equipment. Solicit current customers for leads to develop leads for new customers. Meet with homeowner and adjuster of insurance company, explain and attain all necessary documentation for access to the jobsite, write an agreed upon estimate and oversee the job to completion. Do final walk through with customer to verify that all expectations have been met. Communicate with customer about scope of work, timeline of work, progress updates and planned completion dates. Explain the Upgrade/Change Order process to customers including the selection process, expected timeline of payment and the effects of the timeline of the project. Provide Office Manager with invoicing information and amounts for completed jobs. Recruit and hire any qualified, properly insured sub-contractors necessary for completing the job, oversee daily routine of sub-contractors, and verify they can support issued workload. Create a complete schedule of the workflow at the onset of the job containing a projected completion date. Maintain a material/supply list. Ensure Purchase Orders are assigned in an effort to control the costs of the job and maintain profitability. Inspect the jobsites frequently to verify the scope of work is being performed correctly, that it meets the projected timeline and that it complies with Rainbow International standards. Work with Third Party Administrator programs by keeping current on requirements and technical updates for each individual program. Work with management to develop a business plan, including both short- and long-term goals, to generate prospective customers to meet the projected sales goals. Meet with management to review job progress and profitability, payment schedule and completion dates per company policy. Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties. SUPERVISORY RESPONSIBILITES Carry out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, training and supervising restoration employees; planning, assigning and direction work; appraising performance; addressing complaints and resolving problems. OTHER QUALICATIONS Must be computer literate with proficiency in use of Microsoft Office (Word, Outlook, Excel) and other computer software. Experience in Xactware is helpful, but not mandatory. Must also have a functional understanding of handheld smart devices and an aptitude for learning new technology and software easily. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) five or more years related experience and/or training; or equivalent combination of education and experience. CERTIFICATES, LICENSES & REGISTRATIONS Must have and maintain a valid vehicle operators license. Must have or be willing to obtain the applicable certifications pertaining to the industry. PHYSICAL DEMANDS While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles. The employee is occasionally exposed to adverse weather conditions and toxic or caustic chemicals. May also involve confined spaces that one must crawl through. The employee must occasionally lift and/or move up to 100 pounds. RAINBOW INTERNATIONAL FRANCHISEEJob DescriptionWritten by Franchisees for Franchisees Job Title: Project ManagerReports To: General Manager/OwnerPrepared Date: 08/04/2016 SUMMARY Supervise/perform restoration services as a result of damage caused by water, fire, or smoke and supervise/perform other specialty services as required that equal or exceed company and customer quality standards. Perform marketing tasks to sell additional services or develop additional business as required. ESSENTIAL DUTIES AND RESPONSIBLITIES include the following. Other duties may be assigned. 1. Drive a company vehicle to locations designated by customers. Load and unload equipment and supplies from the vehicle to the work site. Clear the work site by moving furniture and equipment and restore the work site to the original configuration when the job is complete. 2. Supervise/perform restoration that involves specialized cleaning and repair of carpeting, upholstery and drapery. Clean, dry and deodorize floors, ceiling and drywall. Access all areas and surfaces that need to be cleaned, dried and deodorized. Apply Environmental Protection Agency (EPA) registered and approved disinfectant as required. 3. Establish and maintain a service schedule to ensure all service is delivered to meet customer requirements. 4. Follow all EPA and other applicable federal, state and local regulations for disposal of wastewater and chemicals. 5. Comply with all verbal and written safety practices including the use and maintenance of Personal Protective Equipment (PPE). Read and comprehend all applicable MSDSs for chemicals that require special handling and use of PPE. 6. Manage or perform the maintenance of all assigned vehicles and equipment to company published standards, making recommendations for new equipment as needed. Track and inventory all assigned equipment. 7. Solicit current customers for leads to develop leads for new customers. 8. Meet with homeowner and adjuster of insurance company, explain and attain all necessary documentation for access to the jobsite, write an agreed upon estimate and oversee the job to completion. Do final walk through with customer to verify that all expectations have been met. 9. Communicate with customer about scope of work, timeline of work, progress updates and planned completion dates. Explain the Upgrade/Change Order process to customers including the selection process, expected timeline of payment and the effects of the timeline of the project. 10. Provide Office Manager with invoicing information and amounts for completed jobs. 11. Recruit and hire any qualified, properly insured sub-contractors necessary for completing the job, oversee daily routine of sub-contractors, and verify they can support issued workload. 12. Create a complete schedule of the workflow at the onset of the job containing a projected completion date. Maintain a material/supply list. 13. Ensure Purchase Orders are assigned in an effort to control the costs of the job and maintain profitability. 14. Inspect the jobsites frequently to verify the scope of work is being performed correctly, that it meets the projected timeline and that it complies with Rainbow International standards. 15. Work with Third Party Administrator programs by keeping current on requirements and technical updates for each individual program. 16. Work with management to develop a business plan, including both short- and long-term goals, to generate prospective customers to meet the projected sales goals. 17. Meet with management to review job progress and profitability, payment schedule and completion dates per company policy. 18. Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties. SUPERVISORY RESPONSIBILITES Carry out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, training and supervising restoration employees; planning, assigning and direction work; appraising performance; addressing complaints and resolving problems. OTHER QUALICATIONS Must be computer literate with proficiency in use of Microsoft Office (Word, Outlook, Excel) and other computer software. Experience in Xactware is helpful, but not mandatory. Must also have a functional understanding of handheld smart devices and an aptitude for learning new technology and software easily. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) five or more years related experience and/or training; or equivalent combination of education and experience. CERTIFICATES, LICENSES & REGISTRATIONS Must have and maintain a valid vehicle operators license. Must have or be willing to obtain the

Job DescriptionWe are seeking a Business Analyst / Project Manager with experience managing digital initiatives and ongoing website operations to join our global marketing team. In this role, you will work closely with the marketing teams in the U.S. and Europe and serve as a bridge between Marketing and Development. You will support the day-to-day management of website enhancements, sprint planning, and issue resolution through JIRA boards and internal calls. You will also help drive the continuous optimization of our websites, ensuring that updates, new features, and improvements are delivered efficiently and aligned with business priorities. This role is open to candidates located in the greater New York metropolitan area or within a commutable distance.Success in this role would be achieved by: • Functioning as the main liaison between regional Marketing and Development teams to manage daily website projects and sprint cycles., • Coordinating and prioritizing website enhancement requests, bug fixes, and new feature rollouts through JIRA., • Leading sprint planning, backlog grooming, and standups to ensure smooth execution of web initiatives., • Gathering and documenting business requirements for web enhancements, marketing tools, and system integrations., • Translating business needs into detailed functional and technical specifications for development teams., • Overseeing quality assurance (QA) and user acceptance testing (UAT) to ensure deliverables meet business and compliance standards., • Collaborating with marketing stakeholders and developers to implement changes and monitor their impact., • Maintaining alignment between global and regional teams to support a consistent user experience and messaging., • Analyzing website performance metrics, user behavior, and conversion rates to identify optimization opportunities., • Recommending enhancements to improve user experience (UX), site functionality, and overall digital engagement., • Providing data-driven insights and recommendations to support business goals., • Defining and prioritizing project backlogs to ensure timely delivery of web enhancements., • Ensuring web solutions align with security best practices and regulatory requirements (GDPR, ADA, etc.).Experience and required skill set:, • 5+ years of relevant experience as a Business Analyst, Project Manager, or Digital Producer in website operations or digital marketing., • Undergraduate degree in Business, Information Systems, Marketing, or a related field., • Hands-on experience with headless CMS platforms, including schema design, custom inputs, and workflow configuration; experience with complex, multi-regional, multi-lingual website setups., • Strong understanding of web technologies, content management systems (CMS), and digital workflows., • Familiarity with web analytics tools such as Google Tag Manager, Google Analytics, Adobe Analytics, or Hotjar., • Understanding of SEO principles and how they influence content structure and site performance., • Experience working in a collaborative, fast-paced environment using Agile methodologies and tools such as JIRA to manage timelines, priorities, and stakeholder communication., • Excellent problem-solving skills, logical reasoning, and an analytical mindset., • Strong organizational and interpersonal skills, with the ability to prioritize multiple requests effectively.Additional Desired Skills and Experience:, • Experience in financial services or other regulated industries., • Basic understanding of HTML, CSS, and JavaScript frameworks, with knowledge of API integrations within a headless CMS environment.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Health insurance This is a hands-on leadership role you will both manage projects and actively participate in installation and system configuration. Key Responsibilities Project Management • Lead residential AV, smart home, networking, and surveillance projects from kickoff to completion, • Review proposals, plans, and scope of work to ensure accurate execution, • Coordinate with homeowners, builders, electricians, and other trades, • Manage job timelines, labor allocation, and material procurement, • Conduct site walks and progress meetings, • Ensure projects are delivered on time, on budget, and to company standards Installation & Technical Execution • Perform and oversee pre-wiring, trim-out, and final installation, • Install and configure:, • Distributed audio systems (e.g., Sonos, Control4, etc.), • Home theaters and media rooms, • TV mounting and structured wiring, • Networking equipment (routers, switches, access points), • CCTV systems (IP cameras, NVRs, remote access setup), • Smart home systems (lighting control, automation, water monitoring, etc.), • Terminate, label, and test low-voltage wiring, • Rack build-out and clean cable management, • System programming and client handoff Leadership & Client Experience • Supervise and mentor junior technicians, • Maintain high installation standards and jobsite cleanliness, • Communicate clearly and professionally with clients, • Conduct system walkthroughs and training at project completion, • Support service department with escalated troubleshooting when needed Qualifications • 5+ years experience in residential AV, low-voltage, or smart home installation, • Proven experience managing projects and leading teams, • Strong knowledge of:, • Home networking fundamentals (IP addressing, VLANs, WiFi optimization), • Distributed audio/video systems, • CCTV systems and remote access configuration, • Structured wiring best practices, • Ability to read blueprints and wiring schematics, • Clean, organized rack-building and cable management skills, • Strong troubleshooting abilities, • Valid drivers license and clean driving record Preferred Certifications (not required but a plus): • Control4, Savant, or Crestron certification, • Networking certifications (Ubiquiti, Araknis, Cisco, etc.), • Low-voltage or security licensing (as required by state) What Were Looking For • A leader who takes ownership of projects, • Detail-oriented and quality-driven, • Calm under pressure and solutions-focused, • Professional and client-friendly, • Passionate about technology and staying current with industry trends Compensation & Benefits • Competitive salary based on experience, • Performance bonuses, • Company vehicle or vehicle allowance (if applicable), • Paid time off, • Ongoing training and certification opportunities, • Career growth into senior operations or technical leadership roles Why Join Us? We are not just installers we are long-term technology partners for our clients. This role offers the opportunity to lead high-end residential projects, work with cutting-edge technology, and be part of a company that values quality, service, and long-term relationships. If youre ready to step into a leadership role and build exceptional smart home experiences, wed love to hear from you.

Job DescriptionCompany Description 1 Yr Contract Pay Rate: $10,000/month DOE Job Description • Provides technical, administrative, and operational leadership to assigned AWS/Azure projects., • Responsible for managing multiple AWS/Azure cloud development, hosting, and implementation tasks (schedule, quality, cost, risk) across the lifecycle of cloud managed services, including managing architects, engineers, and vendors., • Develops technical AWS/Azure project plans, proposals, reports, and administrative documentation., • Project-manages programs to improve business processes related to cloud sales, contracts, proposals, integration, pricing, implementation, development, and support., • Ensures smooth project closure, validating success criteria, deliverables, and stakeholder acceptance., • Leads AWS/Azure cloud process improvement initiatives, such as customer onboarding, change management, configuration management, and self-service solutions., • Public cloud infrastructure delivery (compute, network, storage, IAM, database) is coordinated end-to-end, ensuring correct technical implementation, IaC execution (Terraform/CloudFormation), CI/CD alignment, and compliance with scalability, security, and reliability requirements., • Drives and documents process improvements across Cloud Operations engagements., • Supports Cloud Operations initiatives related to procurement and enterprise cloud platform growth., • Drives security and cloud architecture initiatives, including release management and forward-looking process development., • Leads customer meetings and serves as the primary client liaison for AWS/Azure cloud projects, facilitating both internal and external discussions., • Ensures alignment across global support, customer success, and account teams through clear action plans., • Acts as the single point of contact for critical issues, managing executive escalations and coordinating resolution across teams.Qualifications Required Qualifications • Bachelors/Master’s Degree in a related business or technical discipline, • AWS Certified Solutions Architect (experience with Azure/GCP is a plus), • 8–10+ years of experience in Technical or IT Project Management, • Proven experience delivering AWS or cloud infrastructure projects, • Strong understanding of AWS core services (EC2, S3, VPC, IAM, RDS, etc.), • Experience with Terraform or CloudFormation, • Experience in Agile or hybrid delivery environments, • Strong ability to manage project schedules, dependencies, and risks, • Experience in DevOps or cloud platform environments, • Familiarity with CI/CD pipelines, • Kubernetes or container infrastructure experience, • Experience in large-scale enterprise or multi-team delivery, • Strong execution and delivery ownership mindset, • Comfortable working closely with engineering teams on technical topics, • Structured thinker with strong planning and documentation skills, • Able to manage complex, multi-team dependencies effectively, • Focused on delivery outcomes rather than architecture ownership Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionProject Manager ROLE We need an experienced Project Manager at the New York City Department of Social Services (DSS). DSS enhances the quality of life for all New Yorkers by providing temporary assistance to eligible individuals and families with social service and economic needs, supported by IT Services (ITS) which operates the critical technology infrastructure behind the agency’s programs. DSS is currently executing a large-scale Data Center Co-location and Migration Project to consolidate multiple data centers into a new facility at 11 MetroTech in Brooklyn, replacing end-of-life infrastructure and mitigating risk of service disruption to agency operations. In this role, you will maintain the migration roadmap and project plan including timelines, milestones, and dependencies, engage stakeholders and maintain clear communication channels, continuously assess risks and create mitigation strategies, coordinate technical teams for infrastructure setup, application migration, and network configuration, and ensure documentation and knowledge transfer for post-migration support. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package. RESPONSIBILITIES • Overall/Standard tasks:, • Maintain agreed project scope and objectives throughout the project duration., • Maintain detailed migration roadmap & project plan including timelines, milestones, and dependencies., • Engage necessary stakeholders and maintain established clear communication channels., • Continuously assess risks and create mitigation strategies., • Collaborate with B&C and other stakeholders to address OMB and OTI requirements related to the CP submission., • Pre-Execution/Implementation tasks:, • Conduct a comprehensive inventory of hardware, software, applications, and data & artifacts., • Map interdependencies between systems to avoid disruptions., • Evaluate current vs. target environments, • Execution/Implementation tasks:, • Coordinate and collaborate with technical teams for:, • Infrastructure setup in the new data center, • Application migration and testing, • Network configuration and security alignment, • Oversee data transfer and validation to ensure integrity and continuity., • Manage vendor relationships and ensure contractual obligations are met., • Monitoring & Reporting:, • Track progress against the migration plan using project management tools., • Provide regular updates to stakeholders and leadership., • Ensure compliance with regulatory and security standards., • Facilitate post-migration reviews and performance tuning., • Closure tasks:, • Minimum of 10 years' experience managing medium- to large-scale IT infrastructure projects, including cloud migrations, data center relocations, and multi-phase initiatives with distinct sub-projects and deliverables., • Proven track record of successfully delivering projects within complex organizational environments., • Excellent written and verbal communication skills, with the ability to gather requirements and translate them into clear technical and functional specifications., • Strong understanding of IT infrastructure (servers, environments, and networks), SDLC methodologies (Agile, Waterfall, Hybrid), enterprise architecture principles, programming fundamentals, and database platforms (DB2, Oracle, and MS SQL Server)., • Highly structured and detail-oriented, with strong documentation and note-taking skills, and demonstrated ability in conflict resolution and negotiation., • Proficiency in Microsoft Office Suite, including MS Project, Visio, Word, and Excel., • Strong stakeholder management, facilitation, and executive-level communication skills., • Ability to collaborate effectively with internal and external stakeholders across all organizational levels., • Hands-on experience with project management and portfolio management tools (e.g., ServiceNow SPM, MS Project, Jira)., • Demonstrated expertise in risk management, change control processes, budgeting, and financial tracking., • Compensation Range: $74.18 - $86.54/hr commensurate on experience Other Considerations: applicants will be subject to a background investigation. Individual’s primary workstation is in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time. Powered by JazzHR 91lhgBWA4v

Job Description Role Overview: • The person will be part of the CDO for a major Insurance client. He/ She will work as an administrator to operate and support the enterprise implementation of Microsoft Purview Data Catalog across a complex, multi-platform data environment., • The administrator will be responsible for the day-to-day configuration, monitoring and maintenance of Purview capabilities, ensuring reliable metadata ingestion, catalog quality, lineage visibility, and compliance alignment across governed data domains., • The role focuses on platform operations and governance execution, working within establish architecture and enterprise governance standards, • Common Skillsets:, • Superior analytical and problem solving skills, • Should be able to work on a problem independently and prepare client ready deliverable with minimal or no supervision, • Administer and operate Microsoft Purview Data Map and Data Catalog environments, • Monitor platform health, scan execution, metadata ingestion, and lineage availability., • Troubleshoot and resolved catalog, scan, and connectivity issues., • Perform routine maintenance, configuration updates, and service optimizations., • Register, configure, and maintain data sources across Azure, M365, on-prem, and approved third-party platforms., • Configure and schedule metadata scans for supported sources., • Manage authentication for scans using managed identities, service principals and Key Vault secrets., • Monitor scan performance, failures, and coverage; take corrective action as needed., • Maintain and enforce enterprise metadata standards within the Purview Catalog., • Manage business metadata, classifications, glossary terms, and custom attributes., • Ensure metadata accuracy, completeness, and consistency across data assets., • Support curation activities including asset certification and publishing., • Enable and validate data lineage ingestion from supported data platforms., • Monitor lineage completeness and visibility for critical data assets., • Assist data consumers and stewards with lineage-based impact analysis., • Configure and manage purview role-based access control within collections, • Provision and maintain access for administrators, data curators, and data stewards., • Enforce domain-based access controls and separation of duties., • Integrate Purview access with Microsoft Entra ID., • Support automated discovery of sensitive data (PII, PCI, PHI), • Assist risk, audit, and compliance teams with catalog evidence and reporting., • Validate scan coverage for regulated data domains., • Provide operational support to data producers, consumers and data stewards., • Respond to access requests, catalog issues, and usage questions., • Maintain operational documentation, runbooks, and standard operating procedures., • Support onboarding of new data domains following established governance patterns., • Bachelors/Master's degree in computer science/engineering, operations research or related analytics areas welcome to apply, • 5+ years experience supporting enterprise data platforms or governance tools and 4+ years hands-on MS Purview experience at enterprise scale, • Hands-on experience administering Microsoft Purview Data Catalog, • Strong Understanding of metadata management, data classification, and lineage concepts., • Working knowledge of Azure data services and enterprise data ecosystems., • Experience managing access controls and identities using Microsoft Entra ID., • Familiarity with regulated data environments and compliance requirements., • Strong troubleshooting, operational support, and documentation skills., • Experience supporting Purview integrations with Synaps, Fabric, Databricks, Snowflake or SQL Server, • Exposure to financial services or other regulated industries., • Experience with financial services or other regulated industries., • Experience with PowerShell, REST APIs, or basic automation for operational tasks., • Prior experience supporting enterprise data governance or stewardship programs., • Superior analytical and problem solving skills, • Outstanding written and verbal communication skills, • Able to work in fast pace continuously evolving environment and ready to take up uphill challenges, • Is able to understand cross cultural differences and can work with clients across the globe

Job DescriptionCompany Description Sr. AV Project Manager Location: Ridgefield Park, NJ Job Type: Full-time (1-Year Contract) Work Type: On-site Salary: $7,380 / month Job Overview We are seeking an experienced Senior AV Project Manager to lead enterprise-level Audio/Visual (AV) system design, consulting, and project execution. This role requires a technically strong professional who can bridge business needs with AV technology solutions, manage projects from planning to completion, and provide hands-on support during system deployment. The ideal candidate will have experience designing enterprise video conferencing systems, managing AV integrations, and working directly with clients and cross-functional technical teams. Job Description Key Responsibilities Client & Business Engagement * Act as the primary AV subject matter expert (SME) for clients and internal teams * Conduct needs assessments and recommend scalable AV solutions * Present AV technologies including video conferencing and collaboration platforms * Translate business requirements into technical system designs * Maintain strong relationships with customers, vendors, and integration partners AV System Design & Engineering Design and engineer enterprise AV systems including: * Video conferencing rooms (Huddle, Conference, Boardroom, Training Rooms) * Collaboration spaces and multi-purpose environments * Digital signage and integrated AV systems Experience with: * Cisco video conferencing solutions (Room Series, Codec platforms) * Poly collaboration systems * Cisco Webex * Microsoft Teams * Zoom Additional responsibilities include: * Signal flow design * Network integration * DSP configuration concepts * Control systems integration Project Management & Leadership * Lead AV projects from concept through completion * Manage internal technicians and external integration partners * Develop project timelines, milestones, and resource plans * Coordinate with IT, networking, facilities, and construction teams * Ensure projects are delivered on time and within scope and budget * Identify and mitigate technical and operational risks BoM & Commercial Review * Develop detailed Bills of Materials (BoM) for AV systems * Validate vendor quotations and equipment compatibility * Ensure alignment with project scope and budget * Support procurement and cost optimization strategies Documentation & Reporting * Define project scope clearly for clients and integration teams * Produce technical documentation and system diagrams * Prepare completion reports including: * As-built documentation * Equipment lists * Test results * Client sign-off documentation Installation Oversight & Technical Support * Oversee AV installation and commissioning * Support system testing and user acceptance * Troubleshoot video conferencing and AV integration issues * Provide end-user training and executive-level support Qualifications Qualifications Education * Bachelor’s degree in Network, Telecommunications, Audio/Visual, or related field Experience * 7+ years of AV system design, integration, or project management experience preferred * Experience managing enterprise AV deployments * Strong understanding of IP-based AV and networking fundamentals * Experience working with unified communication platforms Skills * Strong communication skills with executives and technical teams * Ability to lead cross-functional teams * Strong documentation and reporting capabilities * Detail-oriented with strong decision-making ability * Ability to work in fast-paced environments Additional Requirements * Travel up to 50% * Proficiency in Microsoft Office (Word, Excel, PowerPoint) Preferred Qualifications * Korean / English bilingual * Experience with enterprise AV environments Preferred Certifications * AVIXA CTS / CTS-D / CTS-I * PMP Certification Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB The Sr. Associate, Pilot & Special Projects Program Management owns the operational lifecycle of RADAR's special project deployment program, serving as the connective tissue between people, processes, and the platforms that power them. This role goes beyond coordination. It actively improves and scales the systems that make pilot and special project deployments execution faster, more predictable, and rollout-ready, ensuring every pilot is planned, prepared, executed, and closed out with discipline, clarity, and consistency. Sitting within Pilot & Special Projects Operations, this role partners closely with Customer Experience, Deployment Operations, Technical Support, Store Planning & Design, Engineering, Supply Chain / Logistics, and external installation partners to ensure processes and systems reflect how work actually gets done, and enable teams to execute efficiently at scale. This role is accountable for pilot readiness, cross-functional coordination, vendor execution enablement, and operating cadence - translating pilot activity into repeatable routines and rollout-ready standards. Responsibilities: Program Ownership (Operational) • Own the end-to-end operational lifecycle of special project deployments: intake → readiness → execution → closeout, with a focus on building workflows and systems that reduce manual effort and increase consistency., • Define milestones, dependencies, readiness criteria, and ownership aligned to project objectives and success metrics., • Ensure pilots do not proceed without required readiness gates met; surface risks early with clear options, data, and recommendations., • Own the configuration and continuous improvement of tools such as Jira, Confluence, Smartsheet, and Google Sheets to reflect current workflows and reduce friction., • Identify gaps between how teams work and what their tools support, and drive resolution through tooling changes, automation, or process redesign., • Drive a structured operating cadence - including readiness reviews, weekly project syncs, execution checkpoints, and closeout reviews - with supporting dashboards, trackers, and automated workflows to keep routines low-lift and high-signal., • Coordinate across Field Deployment Ops, Deployment Tech Support, Store Planning & Design, Engineering, Supply Chain, and CX., • Track action items, remove blockers, and escalate with clarity and documentation maintained in the right systems., • Build and maintain repeatable operating routines that reduce friction and variability across all special project deployments., • Develop and continuously improve standardized artifacts, designed to live in and be maintained through your core toolset, including:, • Pilot readiness checklist and gating framework, • Pilot execution tracker and ownership model, • Internal and external communication templates, • Pilot closeout and retrospective format, • Own the pilot closeout process end-to-end, ensuring deliverables, validation, and documentation are captured in structured, reusable formats., • Lead pilot retrospectives and translate lessons learned into updated standards, playbooks, and scale-readiness inputs., • Partner with Systems and Data analysts to build and maintain leadership-ready pilot reporting infrastructure: live dashboards, status trackers, risk registers, readiness scorecards, and completion metrics., • Provide clear, timely updates that enable informed decision-making and proactive risk management., • Ensure pilot progress and outcomes are visible, measurable, and actionable.ABOUT YOURequired:, • 3+ years of experience in program management, implementation operations, or technical operations - with demonstrated ownership of the tools and systems that support that work., • Proven ability to coordinate complex, cross-functional work and drive execution through structure, follow-through, and well-configured platforms., • Strong operational planning skills: readiness gating, dependency management, timeline discipline, and escalation clarity., • Experience working with external vendors and managing deliverables in time-bound deployment environments., • Hands-on experience with project and documentation platforms — you don't just use these tools, you improve them., • Strong written and verbal communication skills; able to produce clear, executive-ready updates., • Comfortable building structure in ambiguous, fast-moving environments where processes are still maturing., • Familiarity with Jira, Confluence, Smartsheet, Google Sheets, Miro, or Lucidchart (or similar program management tools)Preferred:, • Experience with retail store deployments, pilots, multi-site rollouts, or distributed hardware programs., • Experience building playbooks, SOPs, templates, and scalable operating routines., • Exposure to hardware + SaaS environments (IoT, RFID, edge compute, distributed systems)., • Experience translating pilots into scaled rollout programs (playbooks, standards, vendor models), • Experience working in high-growth or early-stage environments where systems and processes are still being built.WHAT YOU'LL DOIn your first 30 days, you will:, • Learn RADAR's pilot deployment workflows, stakeholders, tools, and readiness dependencies., • Audit the current operational toolset - what's being used, what's inconsistent, and where the biggest friction points are., • Review recent pilot deployments to understand execution gaps and recurring blockers., • Establish a standard pilot tracker and operating cadence for active and upcoming pilots.In your first 60 days, you will:, • Take full ownership of pilot readiness reviews, operating rhythms, and execution coordination., • Implement standardized pilot readiness gates and documentation across all stakeholders., • Strengthen vendor coordination and clarify special project execution expectations., • Launch a consistent pilot closeout and retrospective process.In your first 90 days, you will:, • Deliver measurable improvements across pilot readiness, execution predictability, and reporting quality — with visible progress in dashboard adoption, fewer missed readiness gates, and cleaner leadership updates., • Publish a pilot program playbook and a special projects operating framework (covering closings, refurbishments, retrofits, and similar programs), each with standardized templates, checklists, vendor protocols, and closeout documentation that teams can pick up and run with. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

Job DescriptionAbout Us CurbWaste is a venture-backed, early-stage vertical SaaS company on a mission to modernize the waste and recycling industry. Our customers are hard-working, no-frills operators running complex businesses with limited tools. We're here to change that. With $50M raised and the backing of top-tier investors, we serve over 150 customers who rely on CurbWaste's all-in-one solution to power their operations. But we're just getting started. Our ambition is to become the system of record for the waste industry and support the people who keep our cities running. At CurbWaste, we hold a high bar. We believe in trust, ownership, and a relentless focus on delivering value. We live by values that shape how we show up: • Serve our customers, serve our industry, • Be infinitely curious, • Resourcefulness over resources, • Win as a team, learn as a team, • Do the 1% more About the Role We're looking for an Implementation Manager to own the full onboarding lifecycle for small to medium-sized waste haulers migrating to CurbWaste and CurbPOS. You'll run SMB projects from kick-off through go-live, managing timelines, customer relationships, data migrations, training, and cross-functional coordination. This isn't a hand-holding role. You'll manage SMB onboarding projects independently, work through configuration challenges on your own, and make sure customers aren't just set up on the software but actually confident using it. You'll work directly with business owners and operations managers at SMB haulers, often as their primary point of contact throughout the entire onboarding process. When things go sideways, you'll reset expectations, escalate with clear context, and drive resolution. You'll also support teammates, contribute to process improvements, and help build the playbooks that make our implementation team better. If you're someone who owns outcomes not just tasks, communicates proactively, and wants to deeply understand how waste haulers operate, this is the role. What You'll Do • Own the full onboarding lifecycle from discovery through go-live for SMB customers across CurbWaste and CurbPOS, • Lead discovery calls to understand customer workflows, pain points, and configuration requirements before onboarding begins, • Drive on-time go-lives within target cycle times and ensure onboarding milestones are completed before customers go live, • Manage customer expectations proactively across multiple concurrent SMB projects, including timeline resets and scope changes, • Lead data migrations including cleanup, transformation, import validation, and accuracy checks, • Configure multi-service-line accounts and resolve complex setup challenges for SMB customers, • Coordinate third-party integrations, accounting system connections, and scale integration as part of the onboarding process, • Deliver customer training on CurbWaste and CurbPOS workflows, reinforcing best practices and driving adoption, • Maintain strong customer satisfaction through consultative onboarding and proactive communication throughout the project, • Keep project status and milestones up to date in Planhat and communicate status proactively to internal stakeholders and customers, • Coordinate across Sales, Customer Experience, and Product to align on customer requirements and resolve blockers, • Own the handoff from Implementation to Customer Experience, ensuring the customer is fully adopted and the CX team has the context they need, • Identify when a customer is at risk of poor adoption and adjust the implementation approach before it becomes a problem, • Surface product gaps and customer feedback to the Product team based on patterns you see across implementations, • Participate in escalation processes, contribute context during code-red calls, and drive assigned follow-up actions, • Document repeatable solutions and contribute to process improvements that make onboarding more efficient, • Support Implementation Specialists by sharing approaches, modeling good customer interactions, and providing coaching Requirements What You'll Need • 3-5 years of experience in SaaS implementation, onboarding, or customer-facing project management, • Proven ability to manage multiple onboarding projects simultaneously while keeping quality high, • Strong project management skills with experience owning timelines, milestones, and customer deliverables, • Experience with data migrations, including working with messy datasets from legacy systems or manual processes, • Excellent communication skills. You can manage difficult conversations about delays, scope changes, and expectations., • Ability to think on your feet and adapt when customer requirements shift or implementations hit roadblocks, • Comfort working cross-functionally with Sales, Customer Experience, Product, and Engineering, • Track record of driving customer outcomes, not just completing tasks, • Ability to travel up to 50% of the timeNice to Have, • Experience with customer success or implementation platforms (Planhat, GuideCX, Gainsight, or similar), • Familiarity with data transformation and migration tools (Rubie, ETL platforms, or similar), • Experience with support or communication tools like Intercom, Aircall, or Fathom, • Background in waste management, logistics, or field service operations, • Experience coaching or mentoring junior team members What We Offer • Join a high-performing, mission-driven team transforming a critical industry, • Competitive salary, flexible time off, and ample opportunities for learning and development, • Company-paid medical, dental, and vision coverage, plus 401k, • Be part of a diverse, inclusive, and supportive culture where individuality is celebrated This role is based in New York City (3 days/week minimum in office). We aim to change the way waste companies run their business. We're a software company founded by haulers and built for haulers. We care about the environment and want to play a positive role in the future of the waste industry.

Job Description Project Manager – WMS & ERP Implementation Position Overview GMI Trading is looking for an experienced Project Manager to lead the implementation and optimization of our Warehouse Management System (WMS) and ERP platforms across our wholesale distribution operations. This is a hands-on leadership role for someone who has successfully delivered WMS and ERP implementations in high-volume warehouse environments and understands both the technology and the operational realities behind it. You will partner closely with Operations, Finance, IT, and executive leadership to ensure our systems support scalable growth, real-time visibility, and operational excellence. Key Responsibilities Lead ERP & WMS Implementations • Own the full lifecycle of WMS and ERP implementation projects — from requirements gathering through go-live and stabilization., • Serve as the primary point of contact between GMI Trading and external system vendors., • Develop and manage project plans, timelines, and budgets., • Oversee system configuration, testing, integrations, and user acceptance., • Align system capabilities with real-world warehouse workflows., • Improve inventory accuracy, order fulfillment, and reporting visibility., • Support warehouse automation initiatives, including conveyor and material handling systems., • Work closely with Operations, Procurement, Finance, and IT to redesign processes where needed., • Translate business needs into system requirements., • Develop and execute training plans to ensure strong user adoption., • Communicate clearly across all levels of the organization during implementation., • Proven track record of successfully implementing WMS platforms in warehouse distribution environments., • Hands-on experience supporting or leading ERP implementations Dynamics, SAP, Sin7 and etc.), • Strong understanding of wholesale or high-volume distribution operations., • Experience integrating systems across operations and finance., • Project management expertise with the ability to keep multiple workstreams moving.

Job DescriptionSalary: $70.00 - $100.00 per hour Position: UKG Timekeeping Analyst Your Next Big Move Starts Here We are seeking a skilled UKG Timekeeping Analyst to support and optimize Workforce Management systems within a dynamic organization. This role is pivotal in ensuring accurate timekeeping, system configuration, and payroll readiness, acting as a bridge between HR, Payroll, and IT teams. The ideal candidate combines technical expertise with operational experience to maintain system integrity, compliance, and efficiency. What Youll Be Doing • UKG Timekeeping Configuration & Support, • Configure and maintain timekeeping modules in UKG Workforce Central and/or UKG Pro WFM, • Design, implement, and support attestation workflows and business rules, • Troubleshoot pay rules, accruals, schedules, and timecard discrepancies, • Ensure accurate time capture and compliance with organizational policies Payroll & Timekeeping Operations • Support end-to-end payroll cycles, ensuring data integrity and accuracy, • Partner with payroll teams to resolve discrepancies and ensure timely processing, • Audit timekeeping data and enforce compliance with labor regulations and company policies Technical & Testing Responsibilities • Develop, execute, and maintain automated test cases using Test Assure, • Perform system validation, regression testing, and support system upgrades, • Diagnose and resolve configuration issues across the UKG platform Production Support & Incident Management • Provide day-to-day operational and production support for WFM systems, • Manage, track, and resolve incidents and service requests using ServiceNow, • Monitor system performance and respond to issues within defined SLAs, • Document issues, resolutions, and system changes for knowledge sharing Stakeholder Collaboration & Communication • Collaborate with HR, Payroll, and IT teams to support business needs, • Communicate clearly with stakeholders, ensuring proactive follow-up and resolution, • Work effectively in a fast-paced environment with shifting priorities, • Take ownership of assigned tasks and drive them through to completion What You Bring to the Table • Hands-on experience with UKG Workforce Central and/or UKG Pro WFM, • Strong expertise in timekeeping configuration, pay rules, accruals, and attestation, • Experience supporting payroll processing and timekeeping operations, • Proficiency with Test Assure and ServiceNow, • Strong analytical, problem-solving, and communication skills Preferred Qualifications • Experience in large enterprise or multi-location environments, • Knowledge of labor laws and compliance requirements, • Experience with integrations between UKG and payroll/HR systems, • Prior experience in production support or consulting roles About Our Client A forward-thinking organization committed to optimizing workforce management and payroll operations through innovative systems and seamless collaboration across HR, Payroll, and IT teams.

Job DescriptionCompany Description For More Open Positions Visit us at: Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits • Medical Insurance, • Vision Insurance, • Dental Insurance, • 401(k), • Paid Sick hoursJob Description We are seeking a highly experienced and technically advanced Sr. AV Manager who can bridge business needs with technical execution. This role requires a strong client-facing professional who can consult on AV strategy, design enterprise-grade systems, manage projects end-to-end, and support installations when required. The ideal candidate will be equally comfortable presenting AV solutions to executive stakeholders, designing complex video conferencing systems, leading integration teams, and supporting end users in a fast-paced, high-demand environment. • Client & Business Engagement, • AV System Design & Engineering, • Project Management & Leadership, • BoM & Commercial Review, • Operation & Strategic Contribution, • Scope Documentation & Reporting, • Installation Oversight & Technical SupportQualifications Education • 4-years college degree in Network Engineering, Telecommunications, Audio/Visual Technology, or a related field Experience, Knowledge and/or Skills: 1. Client & Business Engagement • Serve as the primary AV subject matter expert (SME) for clients and business partners., • Conduct client needs assessments and recommend scalable AV solutions., • Confidently present and explain AV technologies, including video conferencing systems and collaboration services., • Translate business requirements into technical AV designs., • Maintain strong relationships with customers, vendors, and integration partners. 2. AV System Design & Engineering • Design enterprise-level AV systems including:, • Video conferencing rooms (huddle, conference, boardroom, training rooms), • Collaboration spaces and multi-purpose environments, • Digital signage and integrated AV systems, • Demonstrate deep knowledge of:, • Cisco Systems video conferencing solutions (Room Series, Codec platforms), • Poly video collaboration systems, • Cisco Webex, • Microsoft Teams, • Zoom, • Design systems with proper signal flow, network integration, DSP configuration concepts, and control systems., • Ensure interoperability between conferencing platforms and room systems. 3. Project Management & Leadership • Lead AV projects from concept through completion., • Manage internal technicians and/or third-party AV integration partners., • Develop project timelines, milestones, and resource plans., • Coordinate with IT, network, facilities, and construction teams., • Ensure projects are delivered on time, within budget, and aligned with scope., • Proactively mitigate project risks and resolve technical challenges. 4. Bill of Materials (BoM) & Commercial Review • Develop detailed Bills of Materials (BoM) with appropriate AV components., • Ensure selected equipment aligns with design intent, compatibility, and budget., • Review vendor quotations and validate technical accuracy., • Review partner invoices against approved scope and pricing., • Support procurement processes and cost optimization strategies. 5. Scope Documentation & Reporting • Clearly define and communicate full project scope to both clients and AV integrators., • Produce technical design documentation and system diagrams., • Prepare project completion reports including:, • Final as-built documentation, • Equipment lists, • Test results, • Client sign-off documentation, • Maintain organized documentation for audit and service continuity. 6. Installation Oversight & Technical Support • Oversee and, when required, assist with AV system installation and commissioning., • Perform system testing, validation, and user acceptance support., • Provide advanced troubleshooting for video conferencing and AV integration issues., • Deliver end-user training and ongoing support., • Provide white-glove executive support when necessary. 7. Operational & Strategic Contribution • Establish AV standards and best practices., • Recommend lifecycle upgrades and technology roadmaps., • Stay current with emerging AV technologies and collaboration trends., • Support business development efforts with technical consultation. Computer Skills: • Computer skills at level to understand and use MS Word, Excel, and PPT. Travel: 50% Physical Demands: • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; climb or balance and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 to 40 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision. PREFERRED QUALIFICATIONS: • 7+ years of experience in AV system design, integration, and project management., • Proven experience managing enterprise AV deployments., • Strong understanding of IP-based AV, networking fundamentals, and UC platforms., • Ability to communicate effectively with executives, engineers, and technicians., • Experience leading cross-functional teams in high-demand environments., • Strong documentation and reporting skills., • Executive-level communication skills, • Technical depth with business acumen, • Strong leadership and decision-making abilities, • Detail-oriented with high accountability, • Ability to thrive in fast-paced, high-pressure environments, • Customer-first mindset, • Korean/English Bi-lingual Preferred Certifications • AVIXA CTS, CTS-D, or CTS-I, • PMP certification is a plus Additional Information All your information will be kept confidential according to EEO guidelines. * NO C2C *

Job DescriptionSalary: $95,000-$115,000 About Our Company As a family owned and operated heavy construction business, we specialize in Sewer, Water, Bridge, and Emergency services for the New Jersey, New York, and Pennsylvania municipalities, utility authorities, and private entities. With a commitment to excellence and over 30 years of experience in the industry, we pride ourselves on delivering high-quality projects that exceed our clients' expectations. Job Description We are seeking a highly capable Procure-to-Pay Systems Implementation Manager to lead the selection, implementation, and optimization of a Purchase Order (PO) and Accounts Payable (AP) software platform. This individual will serve as the cross-functional leader bridging Procurement, Accounting, IT, and Operations to ensure the successful deployment of a scalable, compliant, and efficient P2P system. The ideal candidate understands both financial controls and technical project management, and can drive change across departments. This role is responsible for the full lifecycle of implementation from requirements gathering and vendor evaluation through configuration, testing, training, and post-go-live optimization. Key Responsibilities: Project Leadership & Governance • Lead end-to-end implementation of PO and AP software platform, • Develop project charter, timeline, milestones, and governance structure, • Manage cross-functional stakeholders (Procurement, Accounting, IT, Operations), • Identify risks and implement mitigation strategies, • Map and redesign Procure-to-Pay workflows, • Establish approval hierarchies and spend controls, • Ensure segregation of duties and audit compliance, • Align system configuration with internal financial controls, • Lead software selection process (RFP/RFQ support), • Serve as primary liaison with software vendor and implementation consultants, • Oversee system configuration and integration with ERP/financial systems, • Validate data migration accuracy, • Develop communication strategy across departments, • Lead user acceptance testing (UAT), • Create training materials and SOPs, • Drive adoption across field and office teams, • Monitor KPIs (invoice cycle time, PO compliance, approval lag, error rates), • Refine workflows for efficiency and compliance, • Partner with Accounting to improve month-end close accuracy, • 5+ years experience in procurement, accounting operations, or ERP implementation, • Experience leading or heavily supporting software implementation projects, • Strong understanding of Procure-to-Pay processes, • Knowledge of financial controls, approvals, and audit requirements, • Demonstrated project management experience, • Paid Time off, • Medical / Dental / Vision, • 401K w/ Profit Sharing

Job DescriptionCompany Description Sr. AV Project Manager Location: Ridgefield Park, NJ Job Type: Full-time (1-Year Contract) Work Type: On-site Salary: $7,380 / month Job Overview We are seeking an experienced Senior AV Project Manager to lead enterprise-level Audio/Visual (AV) system design, consulting, and project execution. This role requires a technically strong professional who can bridge business needs with AV technology solutions, manage projects from planning to completion, and provide hands-on support during system deployment. The ideal candidate will have experience designing enterprise video conferencing systems, managing AV integrations, and working directly with clients and cross-functional technical teams. Job Description Key Responsibilities Client & Business Engagement * Act as the primary AV subject matter expert (SME) for clients and internal teams * Conduct needs assessments and recommend scalable AV solutions * Present AV technologies including video conferencing and collaboration platforms * Translate business requirements into technical system designs * Maintain strong relationships with customers, vendors, and integration partners AV System Design & Engineering Design and engineer enterprise AV systems including: * Video conferencing rooms (Huddle, Conference, Boardroom, Training Rooms) * Collaboration spaces and multi-purpose environments * Digital signage and integrated AV systems Experience with: * Cisco video conferencing solutions (Room Series, Codec platforms) * Poly collaboration systems * Cisco Webex * Microsoft Teams * Zoom Additional responsibilities include: * Signal flow design * Network integration * DSP configuration concepts * Control systems integration Project Management & Leadership * Lead AV projects from concept through completion * Manage internal technicians and external integration partners * Develop project timelines, milestones, and resource plans * Coordinate with IT, networking, facilities, and construction teams * Ensure projects are delivered on time and within scope and budget * Identify and mitigate technical and operational risks BoM & Commercial Review * Develop detailed Bills of Materials (BoM) for AV systems * Validate vendor quotations and equipment compatibility * Ensure alignment with project scope and budget * Support procurement and cost optimization strategies Documentation & Reporting * Define project scope clearly for clients and integration teams * Produce technical documentation and system diagrams * Prepare completion reports including: * As-built documentation * Equipment lists * Test results * Client sign-off documentation Installation Oversight & Technical Support * Oversee AV installation and commissioning * Support system testing and user acceptance * Troubleshoot video conferencing and AV integration issues * Provide end-user training and executive-level support Qualifications Education * Bachelor’s degree in Network, Telecommunications, Audio/Visual, or related field Experience * 7+ years of AV system design, integration, or project management experience preferred * Experience managing enterprise AV deployments * Strong understanding of IP-based AV and networking fundamentals * Experience working with unified communication platforms Skills * Strong communication skills with executives and technical teams * Ability to lead cross-functional teams * Strong documentation and reporting capabilities * Detail-oriented with strong decision-making ability * Ability to work in fast-paced environments Additional Requirements * Travel up to 50% * Proficiency in Microsoft Office (Word, Excel, PowerPoint) Preferred Qualifications * Korean / English bilingual * Experience with enterprise AV environments Preferred Certifications * AVIXA CTS / CTS-D / CTS-I * PMP Certification Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionNium is the global infrastructure company powering real-time cross-border payments. Founded to deliver the payments infrastructure of tomorrow, today, we are building a programmable, borderless, and compliant money-movement layer that powers transactions between people, businesses, and intelligent systems — enabling banks, fintechs, payroll providers, travel platforms, marketplaces, and other global enterprises to move money instantly, anywhere in the world. Co-headquartered in San Francisco and Singapore, with offices in 14 markets and team members across 20+ countries, we take pride in a culture anchored in Keeping It Simple, Making It Better, and Winning Together. 2025 was the strongest year in our 10-year history, with record revenue, record transaction volumes, and EBITDA profitability — and we are now entering one of the most dynamic chapters in our journey. We believe the best work happens face-to-face, and we operate a hybrid model with three in-office days per week to strengthen collaboration, alignment, and innovation. We move over $50B annually across a network that spans 190+ countries, 100 currencies, and 100 real-time corridors. We power fast payouts to accounts, wallets, and cards; enable local collections in 35 markets; and support card issuance in 34 countries — all backed by licenses across 40+ markets. With over $300M raised to date, Nium offers ambitious builders the opportunity to shape the future of global money movement — at scale. The Role We're looking for a driven Licence Expansion Manager – North America to own Nium's regulatory licensing strategy across the United States and Canada. You will lead Nium's efforts to obtain, activate, and operationalise its US Money Transmission Licence (MTL) programme, pursue crypto-specific licences and variations on a state-by-state basis, and support Nium's integration with Canada's real-time payment infrastructure. This is a high-impact, execution-focused role that sits at the intersection of regulatory strategy, licensing operations, and cross-functional delivery. You will collaborate closely with Legal, Compliance, Product, Treasury, Tech, Ops, and Commercial teams to deliver successful market launches across North America. We’re looking for individuals with a regulatory background (be that legal or compliance) who have a hands-on operator / product mindset. What You'll Own Working with the Head of Global Expansion, you will execute Nium's North America licence roadmap across four core workstreams: 1. US Money Transmission Licences (MTLs) * Lead the end-to-end strategy and application process to obtain outstanding US MTLs, with a particular focus on securing licences in California and New York. * Manage regulator relationships, respond to examiner queries, and drive applications to completion with minimal delay. * Track and manage all MTL applications across states, maintaining a live view of status, timelines, risks, and costs. * Coordinate with external counsel and internal stakeholders to ensure application quality and completeness. 2. MTL Activation and Operationalisation * Transition states currently operating under a bank partner programme onto Nium's own MTL as licences are obtained, working cross-functionally to ensure operational readiness. * Define and execute the activation playbook for each state, covering compliance obligations, product configuration, treasury requirements, and go-live processes. * Identify and resolve blockers to operationalisation, including bond requirements, net worth obligations, reporting cadences, and agent registration. * Maintain a clear state-by-state activation tracker and report progress to the Head of Global Expansion and senior leadership. 3. Crypto-Specific Licences and Variations * Identify states where Nium's product suite requires a crypto-specific licence or a variation to an existing MTL (e.g. BitLicence in New York, virtual currency transmitter endorsements). * Lead applications and regulatory engagement for crypto licence variations on a state-by-state basis, working closely with Legal and Product. * Monitor evolving US state-level crypto licensing requirements and proactively assess impact on Nium's licensing posture. * Engage with regulators on the regulatory treatment of stablecoins and digital asset transmission where relevant to Nium's roadmap. 4. Canada – Real-Time Rails and Interac Integration * Support Nium's integration with Payments Canada's Real-Time Rail (RTR) and the Interac network, working alongside Product and Tech to navigate regulatory and membership requirements. * Engage with Payments Canada, Interac, and relevant Canadian regulators to understand access models, participation requirements, and compliance obligations. * Coordinate internal readiness for Canadian real-time payment capabilities, ensuring alignment across Legal, Compliance, Treasury, and Product. * Identify and manage any licensing or registration requirements arising from expanded Canadian payment capabilities. Across all workstreams: * Track budgets, risks, and timelines, and report on a periodic basis to the Head of Global Expansion and senior leadership. * Build strong relationships with state and federal regulators across the US and Canada. * Contribute to Nium's broader global licensing strategy and share North America market intelligence with the wider expansion team. What We're Looking For * 5+ years of experience in the legal, compliance, or consulting space, with direct exposure to US financial services regulation. * Proven experience managing US state money transmission licence applications — from preparation and submission through to approval. * Strong understanding of US MTL frameworks, including state-specific requirements, surety bonds, net worth obligations, and examination processes. * Experience with crypto or virtual currency licensing at the state level (e.g. New York BitLicence, or equivalent) is highly desirable. * Familiarity with Canadian payment systems, including Payments Canada, Interac, and the Real-Time Rail, is a strong advantage. * Demonstrated ability to manage complex, multi-workstream licensing programmes in a fast-moving environment. * Experience working directly with regulators, including managing examiners and responding to regulatory queries. * Strong commercial and project management skills, with the ability to drive execution across cross-functional teams. * Experience in fintech, payments, e-money, cards, or stablecoins is strongly preferred. About You Nium is a fast-moving and flat organisation. We have a growing presence in North America and are at a pivotal stage of our US licensing journey. To be successful in this role you should be comfortable operating in ambiguity and taking ownership of decision making. In addition, you should be: • Hands-on with a “whatever it takes” attitude Execution-focused and highly accountable * Comfortable navigating regulatory complexity across multiple US states simultaneously * Commercially minded and data-driven * Able to influence across global and regional teams * Excited to build in a fast-moving, high-growth environment Location This role is based in our New York or San Francisco offices. We are open to applications from Canada with the appropriate experience. Travel is required and essential for this role, including to state regulators across the US and to Canada. Salary This is a manager / senior manager level role with a salary range of $130,000 – $180,000 USD depending on experience and location. What we offer at Nium We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work. We Care for Our Employees: The wellness of Nium’ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible working hybrid working environment (3 days per week in the office). We Upskill Ourselves: We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend. We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more! We Thrive with Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: • Serve as the primary technical resource for video solution implementation and onboarding., • Act as subject matter expert for escalated operational video support and technical inquiries, ensuring efficient issue resolution and service continuity., • Lead and assist with onboarding efforts, including consulting on system configuration, equipment setup, and account creation within Monitoring and Video Management platforms., • Partner closely with the Onboarding team to ensure long-term knowledge transfer, documentation, and support readiness., • Act as a Subject Matter Expert on sales calls when needed to support solution design and technical validation., • Define, document, and continuously refine end-to-end Video Monitoring processes across the customer lifecycle. Identify process improvements using technology to streamline and improve the overall customer onboarding experience., • Collaborate with Video Technology leadership to review performance, identify gaps, and address issues or opportunities.Requirements:, • 3+years of experience in an IT, technical support, or helpdesk environment, • Familiarity with IP CCTV / Video systems (installation, configuration, or support experience strongly preferred), • Working knowledge of WANs, LANs, and Internet Protocols, • Experience using a service ticketing or case management system, • Demonstrated ability to work cross-functionally with Sales, Operations, and Technical teams, • Strong initiative and ability to work independently with minimal supervision, • Process-oriented mindset with the ability to document workflows and procedures, • Comfortable interacting with partners during onboarding, implementation, and ongoing support phases

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