Consumer support services jobs in United States

Job brief We are looking for a responsible Assistant Manager to help organize and run our retail stores and fill in for the Store Manager when needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. Assistant Manager responsibilities include hiring and training sales associates, monitoring inventory and ordering merchandise based on demand. You will also research competitive products and analyze consumer behavior to ensure our store meets and exceeds client expectations. Our ideal candidate will have retail manager skills with a sharp business mindset. You should also be skilled at organizing and solving problems. Interpersonal and mediation skills will also be very useful, since you’ll often be acting as a liaison between managers, employees and customers. Ultimately, the duties of the Assistant Manager are to make sure our stores operate effectively, and that we keep our customers happy. Responsibilities - Assist the Retail Store Manager in planning and implementing strategies to attract customers - Coordinate daily customer service operations (e.g. sales processes, orders and payments) - Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory - Evaluate employee performance and identify hiring and training needs. - Supervise and motivate staff to perform their best - Coach and support new and existing Sales Associates - Monitor retail operating costs, budgets and resources - Suggest sales training programs and techniques - Communicate with clients and evaluate their needs - Analyze consumer behavior and adjust product positioning - Handle complaints from customers - Research emerging products and use information to update the store’s merchandise - Create reports, analyze and interpret retail data, like revenues, expenses and competition - Conduct regular audits to ensure the store is functionable and presentable - Make sure all employees adhere to company’s policies and guidelines - Act as our store’s representative and set an example for our staff Requirements and skills - Proven experience as a Retail Assistant Manager or similar position - Experience with recruiting and performance evaluation processes - Familiarity with financial and customer service principles - Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics - Proficient user of MS Office (MS Excel in particular)Leadership and organizational abilities - Interpersonal and communication skills - Problem-solving attitude - Flexibility to work in shifts

Job description Community Habilitation Specialists support and assist the participants in achieving their daily living goals, skills and other activities such as, activity development and training in social interaction and helping then live as independently as possible. ESSENTIAL DUTIES AND RESPONSIBILITIES Habilitation Plan (Community Habilitation Plan) Other related tasks that may be assigned Assist consumer with needs identified in Individualized Service Plan such as, self-care, toileting, showering, tooth brushing, grooming, dressing and ensure proper hygiene Assist consumer with proper eating and drinking skills and table manners as identified in Individualized Service Plan Assist consumer in attaining skills needed for daily living and socialization according to their abilities Safely accompany consumer to community resources (stores, places of worship, recreation, and health facilities, etc.) to promote the use of available ordinary community resources Must be able to perform SCIP-R physical intervention techniques (i.e., core techniques; specialized and restrictive) Report any emergency (regardless of nature) directly to supervisor Participate in meetings relevant to Individualized Service Plan Attend staff meetings and in-service training Become a consistent role model and help in the consumer’s lives Secure permission and money for all recreational trips Other related tasks that may be assigned Qualification/Requirements Participation in OPWDD community-based training program perferred Ability to lift, push, pull 60 pounds without assistance and climb stairs Verbal and written communication skills essential to perform function of position Case note writing experience Education High School Diploma/GED or equivalent degree preferred Preferred Training/Certification SCIP-R CPR/First Aid Benefits: Medical Dental Vision Life Insurance 403(B) Retirement Plan Supplemental Benefits (AFLAC) Commuter Benefits PFL/FMLA Job Types: Full-time, Part-time Pay: From $19.00 per hour Schedule: After school Day shift Evening shift Weekends as needed Work Location: In person

Bilingual English and Spanish is required for both In Home Respite and Community Habilitation Direct Support Professionals. Summary/objective: In Home Respite Direct Support Professional The Respite Support Worker works in the home to support people with moderate to very high support needs. The Support Worker provides direct care and support to people with disabilities in a variety of areas (ADL, meal preparation, light household cleaning, community inclusion, etc.). This may include persons of all ages with developmental disabilities who qualify for Services. Care taking may include providing meaningful interaction and activity for the client and providing protective supervision and/or respite for the family. Job duties/functions: 1. Undertaking health care procedures relating to the person’s personal hygiene, and wellbeing, such as toileting, showering and bathing, helping with dressing and grooming, manual handling, eating, nutrition and health. 2. Provide companionship and support during daily activities. 3. Perform various household tasks including cooking, cleaning, shopping and general services. 4. Encouraging and supporting consumer participation in social and community activities. 5. Maintaining consumer privacy and confidentiality at all times. 6. Maintaining a respectful and supportive working relationship with the client and family members. 7. Ensure the safety and rights of consumers is considered and maintained at all times 8. Write accurate progress notes in the consumer’s file following each occasion of support. 9. Maintain a record of hours worked on the time sheet provided. 10. Adhere to the identified safe systems of work and report any accidents, incidents or hazards promptly to your supervisor. 11. Participate in required training as organized by Sinergia. Required Skills and Abilities: • Strong organization and record keeping skills • Excellent communication, both orally and in writing • Proficient computer literacy • Experience working with individuals with intellectual and developmental disabilities • Advocacy skills • Must possess strong interpersonal skills Required Education & Experience: High School Diploma / GED Preferred Job Summary/Objective: Community Habilitation Direct Support Professional: The Community Habilitation Specialist assist individuals with disabilities in their home and in the community. Community Habilitation is focused on giving individuals the personal, social. and vocational support needed to live in their community. Services vary depending on each. individual’s needs and interests. The Community Habilitation Specialist will work independently to provide life-skills training, role modeling, structured routines and specialized assistance as outlined in each participant’s individual habilitation plan. Job duties/functions: 1. Become certified in CPR and Choking Trainings. 2. Participate in the life of the individual in their home to foster a person-centered atmosphere. The goal is to help the individual towards their maximum independence in all areas of daily living. 3. Follow all specified policy and procedures, for managing behaviors and emergencies. 4. Accompany and advocate for individual when in the community. 5. Act as a role model for individual by appropriate behavior and offering assistance as indicated in Individual Service Plans. 6. Report and document all incidents in accordance with agency guidelines and OPWDD. 7. Accurately complete daily notes at the end of every session. 8. Research and provide assistance in choosing and participating in a variety of meaningful recreational, vocational, and daily living skills. 9. Ensure that the safety and rights of individuals are maintained at all times Required Skills and Abilities: • Good oral and written communication skills • Good interpersonal skills necessary to interact effectively with coworkers, employees, residents and their families • Good organizational and teaching skills • Proficiency in the use of a personal computer and appropriate software • Ability to operate wheelchairs and adaptive equipment utilized by persons served • Must maintain confidentiality of the records of the persons served according to HIPPA regulation • Ability to analyze problems and determine corrective measures Required Education & Experience: High school/ GED diploma

Full job description Overview At Wilson, we are here to empower every human to live like an athlete. Passion. Creativity. Integrity. Teamwork. Ambition. Innovation. These are the qualities that have made Wilson Sporting Goods Co. the number one sports equipment brand in the world. We come together to win, grow, and celebrate. We all play for Team Wilson. We all have a role to play within our organization and are working towards the same goal. One team, one dream. We believe that being an athlete isn’t something you do, it’s who you are. It’s a universal code of conduct, a way of seeing the world and how you show up every day. We seek out diverse voices and welcome all perspectives. Our team is composed of individuals with unique backgrounds, points of view and experiences. These perspectives create a rich and diverse culture in which we learn from one another through empathy and inclusion. Evolving the sports world and being the best partner for players, athletes, and our community is no small task. We are continually looking to add enthusiastic, ambitious, team-first individuals who desire to make a difference —and who love to help others win. Together, we will create a better world through sport. Join us. What You’ll Do Wilson Sporting Goods is expanding our business through thoughtful, elegant, technical sportswear and experiential retail stores. We believe that the Athlete Advisor role is the most important role in the company. As an Athlete Advisor, you represent Wilson to our customers and community. You create an exceptional athlete experience by educating on our performance sportswear and hardgoods. You create a welcoming and inclusive environment for play and education in your store. Specific responsibilities include, but are not limited to: · Deliver exceptional athlete experiences. · Cash handling and register transactions. · Accept returns – verifying items are in line with policy. · Inventory management. · Replenishing salesfloor items. · Regular floor walks to ensure store is clean – cleaning and tidying throughout the day. · Support store projects and brand initiatives. · Maintain up to date product education on the latest equipment and sportswear. · Merchandise the store for ease of shopping, education, and beauty. · Maintain open and transparent communication with your team and store leadership. What We Are Looking For This role requires experience in a sales, retail, or customer service environment. Other qualifications include: · You are passionate about delivering an exceptional consumer experience, every day. · You have never met a stranger and love solving for the needs of every athlete who comes in your store. · You have outstanding communication skills. · You are driven by a high level of autonomy and excel in an entrepreneurial environment. · You value bold ideas and pursue progress at every turn. · You stand up with conviction for what you believe in, acting with integrity and respect in every situation. What We’ll Provide We offer an innovative, inclusive, and people-first environment with competitive benefits and perks, including: · Paid time off for part- and full-time employees · Education reimbursement · Medical, dental and vision · Pre-tax transit discounts · 401(k) with company match · Life insurance · Paid maternity/paternity leave · Professional development opportunities · Volunteering programs · Team-building outings · Discounts on Wilson and Amer Sports products Wilson Sporting Goods Co. is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other legally protected characteristics. Pay: $19.50 - $21.50 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift: 8 hour shift Weekly day range: Monday to Friday Weekends as needed Work Location: In person