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POSITION SUMMARY The Corrections Site Medical Director at Hudson County Correctional Facility responsible for overseeing the provision of medical services to inmate patients of the assigned facility consistent with current CFG clinical guidelines and community standards of care. He/ She provides the overall supervision for clinical services at the assigned site while managing and evaluating the medical program activities based on the company goals, objectives, and philosophy according to industry standards and contractual obligations. The Site Medical Director manages primary and consultative services, collaborates with subspecialists, and interfaces with hospital providers to assure timely and appropriate care for inmate patients. The Site Medical Director provides continuous quality control of health services through education, service audits, and studies. The Site Medical Director will also function as liaison between correctional officials, public agencies, and the company as part of this role. The Site Medical Director collaborates with the Health Services Administrator to ensure effective inmate patient care delivery and achievement of desired patient outcomes, while maintaining the established guidelines and fiscal responsibility. ORGANIZATIONAL EXPECTATIONS • Provides a positive and professional representation of CFG Health Systems, LLC., • Keeps patient information confidential and respects patient’s right to privacy.(HIPPA), • Must be mature, flexible, intellectually alert, able to command the respect and confidence of inmate patients and staff, and philosophically committed to the objectives of the facility., • Promotes culture of safety for patients and employees through proper identification, reporting documentation, and prevention., • Supervises the Medical Unit in facilitating health care in the detention facility., • Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice., • Attends all CFG Health Systems related meetings., • Evaluates and approves local infection control policies and protocols, medication administration and storage procedures, and controlled substance regulations., • Participates in ongoing quality improvement activities., • Completes required orientation and trainings directed by facility., • Follows facility and OSHA safety rules and procedures while on assignment., • Follows facility and CFG Health Systems Occurrence Protocol., • Adheres to PREA regulations., • Performs and documents routine physical examinations on inmate patients referred by the nursing/professional staff of the assigned correctional facility consistent with the National Commission on Correctional Health Care (NCCHC) standards of care, state corrections standards, , American Correctional Association (ACA) and Performance Based National Detention Standards (PBNDS) as appropriate., • Participates in the annual review and approval of CFG clinical guidelines, protocols, policies and procedures as well as the medical disaster plan., • Evaluates the credentials of health care providers of the assigned facility at the designated time to examine referred patients., • Assures the implementation and on-going supervision of the on-site chronic care clinics., • Assumes the role of primary care physician to inmate patients and coordinates care both at the jail and off-site., • Performs medical examinations on all new inmates within contracted intervals of admission as needed., • Provides treatment and orders studies, tests and ancillary services required consistent with the provision of basic health care services., • Supervises clinical services provided by the professional and paraprofessional staff., • Conducts “Doctor Sick Call” to examine and treat those inmate patients requesting care and who, after being triaged by the nursing staff, require the services of a physician., • Supervises the development of and application of policies, procedures, and protocols in the care of detainees/ inmate patients., • Participates in the interviewing and hiring of physician and mid-level provider staff for the facility., • Supervises clinical service treatments, medications and other treatments to treat illnesses and health problems as allowed by state regulations and under the guidelines of the approved CFG formulary., • Provides emergency treatment on-site and responds appropriately in urgent or emergency situations., • Records all care information concisely, accurately and completely, in a timely manner, in the appropriate format and on the appropriate forms., • Promotes a therapeutic environment to ensure inmates are treated in a professional, ethical and tactful manner., • Ensures that all telephone orders are countersigned within 72 hours., • Monitors all referrals to outside health care facilities for appropriateness, quality and continuity of care.

Job DescriptionBenefits: • 401(k), • Opportunity for advancement, • Paid time off Position Summary An Education Management Company (LMIS) is seeking a caring, dependable, and enthusiastic Assistant Toddler Teacher to support the developmental needs of children ages 18 months to 3 years. The ideal candidate is patient, nurturing, and excited to help young children learn through hands-on exploration in a supportive early childhood environment. Responsibilities • Assist the Lead Teacher with implementing daily curriculum and activities., • Supervise and engage toddlers in developmentally appropriate learning experiences., • Support routines including feeding, diapering, and toilet training while maintaining proper hygiene., • Help maintain a clean, organized, and safe classroom in compliance with licensing standards., • Observe children and communicate relevant updates to the Lead Teacher., • Promote a calm, positive, and respectful environment for all children., • Collaborate with staff to ensure consistent care and communication., • Maintain confidentiality and follow school policies and procedures. Desired Experience • One year of experience working with toddlers or in a licensed childcare environment preferred., • Basic understanding of early childhood development or interest in learning Montessori-based practices., • Ability to lift up to 40 pounds and participate actively in classroom and outdoor activities. Qualifications • High school diploma or equivalent required., • CDA credential or Early Childhood coursework preferred but not required., • Must pass all required state background checks and fingerprinting., • Reliable, punctual, and able to follow direction while working as part of a team. Compensation • Hourly rate: $16.50 to $19.00, depending on experience and qualifications. Benefits • Paid time off and holidays, • Professional development and training opportunities, • Tuition discount for employee family members (if applicable) Schedule • Monday through Friday, • Full-time position with occasional support for school events

Job DescriptionDescription: The position requires a student, pursuing Master’s degree within the health services field from an accredited college/university. Must have knowledge of local and county social service agencies. Must have good to excellent written and oral communications skills. Other: Must be able to deal with clients in a caring and compassionate manner. Student is expected to follow all clinical experience and seek guidance as needed. The student counselor intern reports directly to the Program Administrator, with guidance from the Director of Substance Abuse and Counseling Services. **MSW students must be supervised by LCSW. LPC students must be supervised by an LPC. Requirements: Major Responsibilities: • Daily case conferences with Program Administrator and or Director of Substance Abuse and Counseling Services., • Provides Crisis Intervention by de-escalation techniques., • Provides and schedules recreational activities, community integration and specified courses within the context of each participants goals and behavioral objectives., • Provide monthly statistical reports., • Attend ongoing training and inservices to promote education within the mental health field., • Promotes and teaches personal development courses and links participants with area resources., • Complete knowledge of written assignments and proper presentation to participants., • Assists with developing community linkages such as:, • Neighborhood health centers, • Planned parenthood, • Adult education courses, • Voter information 9. Assists with setting up life skills sessions for the counseling staff to conduct education session such as: Simulated settings for: • Library, • Banking, • Interview techniques, • First aide, • Physical fitness, • Senior group events, • Housekeeping, • Job application process 10. Will run education-based group session., 11. Students will not facilitate a process group or other forms of unsupervised psychotherapy sessions., 12. Restraints, isolation, exclusion is prohibited in the mental health program., 13. Will assist with showing and demonstrating evacuation routes and safety features., 14. Will undergo a background check to include the state’s criminal database, fingerprint clearance, Central Registry of offenders against individuals with developmental disabilities as well as provide a clearance for children abuse registry and sex offender database., 15. Will assist the program with the collection of materials needed to better serve the individuals such as documents for advocacy, personal self-care, community integration and self-help groups within the surrounding counties., 16. Will provide monthly statistical reports to assist the Licensed Counselors with quantitative analysis of program outcomes to include volunteer assignments., 17. Is a mandated reporter. Should the Counselor Intern witness or participate in an event, such as an incident of crime against a program participant, the Counselor Intern is required by law to report it to the State and program the Program Administrator. Will participate in onboarding training of the UIR (Unusual Incident Report) process, that lists all categories of reportable incident., 18. Counselor Interns will not receive gifts or gratuities from participants., 19. Will adhere to all client confidentiality in accordance with N.J.A.C. 10:37 in regards clinical records, medical records or other identifying information and all applicable laws.

Job Description Passaic County Community College is seeking a part-time Admissions & Financial Aid Administrator for the Office of Admissions main Paterson campus location. This position will be responsible for the enrollment activities of prospective and new students as assigned by the Director of Admissions. The is a part-time, administrative position. Examples of Duties • Initiate, organize and participate in recruitment activities throughout Passaic County and the North Jersey Region, • Manage a recruitment territory including schools, community agencies and special populations., • Counsel prospective and new students on all aspects of the enrollment process including general financial aid inquiries, presentations, workshops, etc., • Represent the College at various admissions functions as assigned., • Have familiarity with college academic programs, policies and procedures including reviewing eligibility for and entering placements., • Liaise with internal and external stakeholders., • Collaborate with internal and external stakeholders to drive the development and maintenance of relationships which drive enrollment and recruitment., • Lead, organize and support enrollment and recruitment related activities at all Passaic County Community College campus locations., • Bachelor's degree required, Master’s degree preferred., • Higher education experience preferred., • Excellent: oral/written/problem solving, communication, organizational, time-management and analytical skills, • Ability to work both independently and as part of a team, • Ability to collaborate effectively with other members of the college community, • Ability to understand and apply college policies, • Maintain essential and confidential records, • Excellent interpersonal skills and the ability to work with individuals from diverse backgrounds, • A valid driver's license, • Flexibility to work evenings and weekends, • Ability to work in a fast-paced environment, which may include; above average levels of noise, long periods of standing, carrying recruitment materials, driving at night and in varying weather conditions, • Computer literacy with Microsoft Office required, knowledge of new media including social networking and web-based communication preferred Compensation: Compensation is determined by a variety of criteria, including but not limited to, previous relevant experience, education level, and certifications. The hourly pay range for this position is $22-$27. Benefits: • New Jersey Sick Leave: Earn 1 hour of sick leave for every 30 hours worked with a maximum of 40 hours of leave per benefit year. (Eligible to use after successful completion of probationary period.), • Employee Assistance Program provides free, confidential, limited counseling services, work-life assistance, legal and financial guidance., • Commuter Benefits: Free parking access is provided on site. An optional Transit Pre-Tax Plan is available which allows employees to use pre-tax dollars to purchase eligible transit expenses., • NJ Defined Contribution Retirement Program provides eligible members with a tax-sheltered, defined contribution retirement benefit, along with life insurance and long-term disability coverage. (Must meet eligibility requirements.)

Job DescriptionAbout CP Engineers With forty years of experience, CP Engineers delivers innovative solutions in site/civil, water/wastewater, municipal, MEP, and environmental engineering. Our project portfolio spans private, municipal, county, and regional clients—many of whom have partnered with us for decades. Our flexible work environment, competitive compensation, and supportive culture have resulted in high employee satisfaction and retention and helped us win Best Places to Work awards three years in a row. Position Overview The Director of Technology and Innovation is responsible for establishing and leading the firm’s overall information technology and digital innovation strategy. This position oversees all aspects of the firm’s technology infrastructure, software systems, cybersecurity, and data management, while also leading innovation and the integration of AI tools to improve business operations, project delivery, and decision-making. This is a newly created position designed to modernize the firm’s technical foundation and position it for continued growth and innovation. The Director will build the firm’s IT and AI functions from the ground up — setting policy, procedures, evaluating systems, implementing solutions, and serving as the internal leader for technology strategy and digital transformation. Compensation range: $110,000.00-$150,000.00, salaried, exempt. Key Responsibilities • Develop and implement a firm-wide technology roadmap aligned with strategic goals., • Serve as the internal leader for all technology-related initiatives, advising leadership on emerging trends, risks, and opportunities., • Manage IT infrastructure, cloud services, servers, data storage, backups, and user access controls., • Ensure smooth new-hire technology onboarding by performing workstation setups, configuration, licensing, and connectivity., • Perform on-site hardware or workstation troubleshooting when required to quickly resolve disruptions, while coordinating escalations with external IT partners., • Manage external IT managed service providers, cybersecurity consultants, software vendors, and specialized contractors, with budget authority to engage resources as needed., • Establish and maintain IT policies, governance, and cybersecurity protocols., • Lead initiatives for AI and automation tools, integrating technology into engineering, project management, and business workflows., • Optimize operational systems and streamline workflows for efficiency, collaboration, and remote/hybrid work capabilities., • Drive staff training, adoption, and change management for new technologies, while promoting a culture of innovation and data literacy., • Develop the firm’s IT staffing plan within the first year, including anticipated hiring of an IT Support Specialist or Systems Administrator as the firm’s digital capabilities expand., • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field; Master’s preferred., • Minimum 10 years of progressively responsible IT management, systems integration, or technology strategy experience, ideally in professional services, engineering, or infrastructure sectors., • Proven success leading technology or AI initiatives from concept through implementation., • Strong knowledge of IT infrastructure, networking, cloud services, cybersecurity, and data management., • Proficiency with automation and AI tools such as Microsoft Copilot, ChatGPT Enterprise, Power BI, or Python scripting., • Excellent leadership, communication, problem-solving, and analytical skills., • Ability to explain technical concepts to non-technical audiences and drive organizational adoption of new tools. ** Though not required, experience with engineering software platforms (e.g., AutoCAD Civil 3D, ArcGIS, Bluebeam) and engineering-specific ERP or project management systems (e.g., Deltek, Procore) is a plus. Benefits • Hybrid/remote work flexibility, • 401(k) with company match, • 20 days paid time off, • Tuition, professional license, and association fee reimbursement, • Medical, dental, and vision coverage, • Support for employee work/life balance, • Training and development opportunities

Job DescriptionAt Haddad Plumbing & Heating Inc., we’ve been setting the standard for plumbing and HVAC services for over 25 years, proudly servicing New Jersey, NYC, and Westchester County. Specializing in mid- and high-rise buildings, we understand that a great company runs on great people, and we’re looking for an HR Compliance Administrator to help us maintain that standard. This is a fantastic opportunity to contribute to our success while growing in a fast-paced, thriving industry. Why You’ll Love Working Here • Direct access to senior leadership and a collaborative environment, • A focus on personal and professional growth with opportunities to advance, • A family-owned culture that prioritizes employee satisfaction, • Stability & legacy over 25 years strong with more to come, • Train new employees on company systems and procedures, • Monitor and Maintain employee performance using our performance management software, • Create training guides for all departments, • Support Human Resources to ensure compliance with all City, State, and Federal regulations, • Review and manage employee files to ensure all documentation is complete and accurate, • Stay updated on I9 law and regulatory changes and ensure proper documentation, • Ensure that all Insurance Certificates are sent to clients and government entities as required, • Track and manage all company license renewals, • Audit job folders for required documents such as signed contracts, Certificates of Insurance, and Owner Controlled Insurance Program documents, • Work with senior leadership to ensure company policies and the employee handbook are up-to-date and compliant, • Maintain compliance signage for Department of Labor, City, State, and Federal requirements, • Audit OSHA 300 logs and ensure accurate tracking of safety meeting documentation, • Monitor toolbox talks and safety meetings, ensuring they are being conducted and logged properly, • Research and develop policies for unfamiliar compliance issues to ensure the company’s adherence to all regulations, • Implement internal checks and balances to streamline processes and prevent compliance issues, • Perform random audits to ensure ongoing compliance across departments, • Associate’s or Bachelor’s Degree, • Proficiency in Microsoft Office Suite, • Strong organizational skills and the ability to manage multiple tasks and deadlines, • Excellent written and verbal communication skills, • Strong interpersonal skills with the ability to work independently and as part of a team, • Enthusiastic and eager to learn and grow within the company, • High attention to detail and ability to retain new information quickly u6j7QeNea6

Job Description Director, K-12 Program Implementation, The Center for Jewish-Inclusive Learning The Jewish Education Project New York, NY Opportunity for Impact The Jewish Education Project is devoted to ensuring that Jewish education is in tune with the forces that impact our world and our communities in a changing environment. We believe that in a rapidly changing world, Jewish education must continually evolve to meet the needs of the Jewish community. The power of harnessing knowledge and curating ideas to inspire the various stakeholders who influence Jewish education is a vital component of this work. We are committed to bringing the most creative solutions to a field that must remain relevant and meaningful in the lives of Jewish youth and their families today and tomorrow. For more information about The Jewish Education Project, please visit . The Center for Jewish-Inclusive Learning (CJIL), a division of The Jewish Education Project, engages with K–12 schools to proactively educate for a society free of antisemitism. By partnering with leaders in school systems and with content providers specializing in topics related to the Jewish people, CJIL helps bring engaging, accurate, and culturally competent instruction about the Jewish people to public and independent schools and fosters learning environments that are inclusive of Jewish students, families, and staff. Position Overview The Jewish Education Project seeks a full-time Director of K-12 Program Implementation to play a critical leadership role on the CJIL team. Reporting to the Chief Program Officer, the Director of K-12 Program Implementation will develop and execute a plan to broaden and deepen delivery of professional development, resources and direct-to student experiences from partner content providers across districts, school buildings and associations. Through partnerships with leaders in districts, school buildings and associations like the UFT, the Director of K-12 Program Implementation will deliver broader and deeper professional development, resources and direct to student experiences about the Jewish people and Israel. The Director will lead a growing team responsible for engaging district and school building leaders in New York City Public Schools (NYCPS), as well as Westchester, Nassau and Suffolk County public schools. They will serve as the primary point of contact for NYCPS educational leaders and will supervise others in doing so in the NYC suburbs and within NYC as the team expands. The Director of K-12 Program Implementation will also contribute to strategic planning and development related to outreach, evaluation, and scaling of CJIL’s work in NYCPS and neighboring school systems. They will collaborate with colleagues across The Jewish Education Project to ensure alignment, communication, and shared success. This position is ideal for either a seasoned public-school leader or educational content provider with experience at the district or central office level or for a community organizer with proven experience impacting system change. Candidates should be passionate about instructional excellence and inclusive school culture. The successful candidate will bring a deep understanding of how large school systems operate, strong relationship-building skills, and a strategic mindset oriented toward creative problem-solving and results. Key Responsibilities Partnership Development and Relationship Management • Serve as the primary liaison between CJIL and NYCPS district and school leaders, ensuring consistent, responsive, and values-aligned communication., • Build andmaintainrelationships that foster collaboration, trust, and long-term engagement with CJIL’s work., • Identifyopportunities for CJIL to partner with schools and districts on professional learning, pilot programs, curriculum implementation, and student experiences., • Facilitate focus groups, advisory sessions, and other engagement opportunities to surface needs, gather insights, and inform CJIL’s program design., • Represent CJIL at meetings, conferences, and events with educational leaders andsystempartners., • Work collaboratively with the CJIL team to ensure educational partners’ needs aremetand our engagement has its intended impact. Implementation and Assessment • Collaborate with CJIL leadership to develop and execute outreach and partnership strategies aligned with the team’s goals., • Develop and execute a plan tobroaden and deepen delivery of professional development,resourcesand direct-to student experiencesfrom partner content providersacrossdistricts, schoolbuildingsand associations., • Manage timelines, deliverables, and documentation related todevelopment and execution of a plan to broaden and deepen delivery, • Use data and feedback from districts,schools,and educational content partnersto inform continuous improvement and growth strategies., • Share insights from the field to strengthen CJIL’s understanding of school system needs and priorities., • Contribute to planning for the evaluation and scaling of CJIL’s work across the NYCPS landscape., • Monitor progress, track outcomes, and provide recommendations for improvement. Program and Event Leadership • Co-design and help leadCJIL-sponsoredschool and district-level professional development, conferences, and other events., • Facilitate partnership between educational content providers and school system leadership for the delivery of programs by educational content providers, • Coordinate with internal and external stakeholders to ensure events and initiatives are well executed and achieve desired outcomes., • Collaborate with the CJIL team and other departmentson communication and evaluation related to programs and events. Evaluation • Contribute to planning for the evaluation and scaling of CJIL’s work across the NYCPS landscape., • Monitor progress, track outcomes, and provide recommendations for improvement. General Team Engagement • Contribute to thepositive, learning-oriented team culture that values curiosity, initiative, and mutual support., • Collaborate across departments at The Jewish Education Project to align CJIL’s work with broader agency initiatives., • Activelyparticipatein internal meetings, trainings, and eventsas a representative of a team that strives for excellencein professionalism and congeniality., • SupervisegrowingK-12 team., • Take onadditionalresponsibilities as needed in a growing, dynamic division of the agency. Experience, Qualifications, and Competencies The ideal candidate is highly motivated, proactive, detail-oriented, organized, and tech savvy. They are comfortable with a start-up culture and able to juggle multiple projects, people, and priorities. The right candidate is an experienced educational leader who combines a deep understanding of public-school systems with excellent interpersonal skills, strategic thinking, and organizational acumen. Candidates with diverse cultural, educational, and experiential backgrounds are urged to apply. • 10+years of full-time professional experienceinoradjacent toK–12 public education.Candidates with experience in K-12 educational sales will also be considered., • Experienceeitherin school systemsincluding leadership roles such as principal, district administrator,central office stafforin K-12 educationalorganizationswith experience as aseniorleader securing delivery of content, • Demonstrated success building partnerships and leading collaborative initiatives across multiple stakeholders., • Understanding and appreciation of the priorities, pressures, and opportunities facing NYCPS or comparable large, urban school systems., • Excellentwritten and verbalcommunicationskills, with experiencefacilitatingmeetings andtrainingsforschool or district staff., • High emotional intelligence, good judgment, and asolutions-oriented mindset., • Strong organizational skills, with the ability to managediverse tasks with impeccable attention to detail., • Excellent written and verbal communication skills, enabling seamless professional interactions with senior-level partners and educators., • Comfort using digital tools for project management, dataentry, design, and communication (experience withClickUp, Salesforce, or similarplatformsa plus)., • Proficiencywith Microsoft Office and ability to learn new software quickly., • Understanding of or interest in learning about Jewish identity, Jewish history, Israel, antisemitism,and how these topics relate to K–12 publiceducation., • You are a candidate who will embrace working in an environment that prioritizes:, • A positive attitude., • Demonstrating care and concern for the people around them., • Leading with humble confidence and competence., • Reliability, consistency, and accountability., • Striving for excellence. What We Offer • Salary in the range of $125,000to $130,000 commensurate with experience, • Four weeks paid timeoff, • Paidfamilyleave, • Comprehensive health insurance, • 401k plan, • Commuter benefits, • Early close on Fridays for Shabbat and closed for most Jewish holidays, • Shortened summer hours, • A positive work environment with exposure to great learning opportunities andthechance towork with some of the top professionals in the field of Jewish Education How to Apply Please submit a resume and cover letter to . Please include the job title in the email subject line. Location Hybrid work environment with Tuesdays, Wednesdays, and Thursdays at 1675 Broadway, 15th Floor, New York, NY 10019; Mondays and Fridays remote. The Jewish Education Project aims to select, place and train the best qualified persons based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all our employees in compliance with applicable local, state, and federal laws and without regard to non-work related factors such as race, color, religion/creed, gender, national origin, age, disability, marital status, sexual orientation, veteran status, or any other protected class. We encourage and support diversity and tolerance in our workplace.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Network firewall and switch administration and maintenance., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a MUST!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY)area and they are in need of aHelp Desk Support Level II+ Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Network firewall and switch administration and maintenance., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a MUST!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Harrison, NY