50 Best credit and collections Jobs in New York, NY (April 2025)

Front Desk Agent Job Responsibilities: Welcome customers and guests in a warm and friendly manner. Ascertains their purchasing needs. Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our business operations. Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers. Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Monitors lobby and work area determine customer flow. Responds to customer inquiries and requests in a timely, friendly, and efficient manner. Facilitates correspondence with customers. Acts as the site liaison for the services and sales center. Works collaboratively with other staff, managers, and resources.

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Lucero Produce

Credit and Collection Agent

22 days ago

$17–$20 hourly

Full-time

Hunts Point, The Bronx

We are seeking a motivated and detail-oriented Credit and Collections agent to join our team. The ideal candidate will be responsible for managing accounts receivable, analyzing accounts, and ensuring timely collection of payments. This role requires strong customer service skills, effective communication, and the ability to negotiate payment arrangements while maintaining a professional demeanor.

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MAXHYPES TOURS

Customer Sales Representative

**Job Title: Customer Service Representative** Location: Mid-town Manhattan Company: Maxhypes Tours **About Us:** Join our dynamic team at Maxhypes Tours: A travel, tourism and hospitality company, where we create unforgettable experiences for our clients. We are seeking dedicated Customer Service Representatives who are passionate about travel, and committed to delivering exceptional service. **Key Responsibilities:** It will includes, but not limited to selling our Tour Experience Packages, ensuring full guest satisfaction with great customer service, and meeting sales targets. Client Interaction: You will engage with customers through phone, email, and in-person communications, thus providing detailed information about our products. Sales Support: Assist customers in selecting, and booking products tailored to their needs, and preferences. Problem Resolution: Address customer inquiries, and resolve issues related to bookings and/or cancellations. Product Knowledge: Maintain up-to-date knowledge of products, and company policies. Customer Follow-Up: After a Sale, you will follow up with customers to ensure their expectations were met, and gather feedback on their experiences. Documentation and Record Keeping: You will be responsible for maintaining accurate records of customer interactions, bookings, and feedback with proper handling of cash, credit card transactions, vouchers, and all devices. Promotional Activities: Inform customers about special offers, discounts, and promotions. Feedback Collection: Actively solicit customer feedback regarding their experiences, and service delivery. Collaborate with Teams: Work closely with our sales, marketing, and operations teams to ensure a seamless customer experience. Training and Development: Participate in training sessions to enhance your product knowledge and customer service skills. Qualifications: - 🤝 Strong communication and interpersonal skills - 🗣️ Fluent in English (other languages will reflect a plus) - Passion for travel and tourism - 👍🏻 Ability to handle inquiries and resolve issues effectively - 👩‍💼 Detail-oriented with excellent organizational skills - 👨‍🏫 No experience needed: training is done post hire. (Previous experience in customer service or sales is a plus) - 🧑‍🎓 Education: High School / College Graduate and/or equivalent Why Join Us?: At Maxhypes Tours, you will be part of a vibrant team dedicated to providing exceptional customer experiences. We value our employees, and offer opportunities for growth and development. How to Apply: If you are enthusiastic about travel, and possess a customer-centric mindset, we want to hear from you! Please submit your resume, and a cover letter detailing your relevant experience. Note:

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No experience

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