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Front Desk Agent Job Responsibilities: Welcome customers and guests in a warm and friendly manner. Ascertains their purchasing needs. Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our business operations. Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers. Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Monitors lobby and work area determine customer flow. Responds to customer inquiries and requests in a timely, friendly, and efficient manner. Facilitates correspondence with customers. Acts as the site liaison for the services and sales center. Works collaboratively with other staff, managers, and resources.
Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives. Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education. Planned Parenthood values the experience of employees, and our cultural ethos is “In This Together” which aims to support a workplace culture that centers on belonging, learning, and individual recognition. Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (PPAF) seek a proactive and detail-oriented Senior Revenue Accountant. This job reports to the Revenue Accounting Manager in the Finance Department of the Office of the Chief Financial Officer of PPFA. The Finance Department provides confidence to all stakeholders in the fiscal and fiduciary responsibility of Planned Parenthood Federation of America (PPFA), Planned Parenthood Action Fund (PPAF) and its related entities (collectively the Organizations) with a commitment to customer service, sound controls, compliance monitoring, and timely, accurate, and complete reporting, analysis and decision support to further the Federation’s mission. Purpose: The Senior Revenue Accountant is responsible for performing all revenue accounting functions in compliance with US GAAP revenue recognition guidelines. They are responsible for reviewing supporting documentation for donor contributions and pledges to determine the appropriate accounting recognition under US GAAP, recording journal entries related to revenue as a part of a monthly close cycle, and communicating compliance requirements to stakeholders. They will also work collaboratively with members of the Finance and Development team to reconcile donations with cash received. The Senior Revenue Accountant works collaboratively with the Revenue Accounting Manager to set and work towards objectives in alignment with organizational priorities. Delivery: • Perform monthly and quarterly revenue reconciliations and record journal entries as part of the financial closing process. • Review revenue transactions for proper recognition of donor restrictions. • Review grant agreements and pledge documentation to determine accounting recognition. • Reconcile cash, credit card, and stock donations with bank statements and investigate and resolve variances. • Prepare reports and analyses of revenue earned and cash received. • Assist in preparing for the year-end audit, including preparing supporting documentation, financial statements, and footnote disclosures. • Perform other duties as assigned. Engagement: • Work closely with members of the Finance team and other PPFA departments to accurately record financial transactions. • Collaborate with the Development team to review and reconcile revenue transactions and maintain supporting documentation. • Work closely with the General Accounting team to prepare financial reports and support the month-end closing process. Knowledge, Skills, and Abilities (KSAs): • Bachelor’s or associate’s degree in Accounting or Finance required. • 2-4 years of professional nonprofit accounting experience. • Excellent organizational skills and attention to detail. • Exceptional communication and interpersonal skills. • Ability to handle confidential information with discretion and professionalism. • Ability to work collaboratively and flexibly with a dynamic, fast-moving team, completing multiple tasks with accuracy and confidence. • Strong organizational, analytical, and problem-solving skills. • Strong oral and written communication skills. • High proficiency in Google products and Microsoft Office. • Flexibility and ability to adapt to quickly changing priorities and ambiguous situations. • A deep commitment to Planned Parenthood’s mission of promoting Sexual and Reproductive Health. Please apply using this link: https://jobs.lever.co/ppfa/928af96a-87ce-4222-8f44-f4f048f60710 Travel: 0-5% domestic Salary: $75,000-$80,000 per year This role is hybrid in our NYC office, requiring at least 2 days per week. Total offer package to include generous vacation + sick leave + paid holidays, individual/family provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts. We value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. PPFA participates in the E-Verify program and is an Equal Opportunity Employer. #LI-SY1 PDN-HR Roles that are denoted as NYC, DC, or both will work a hybrid schedule and are expected to work in their assigned PPFA office a minimum 2 days per week unless the role is denoted as onsite, which requires working onsite full time or 5 days per week.
Front Desk Agent Job Responsibilities: Welcome customers and guests in a warm and friendly manner. Ascertains their purchasing needs. Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our business operations. Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers. Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Monitors lobby and work area determine customer flow. Responds to customer inquiries and requests in a timely, friendly, and efficient manner. Facilitates correspondence with customers. Acts as the site liaison for the services and sales center. Works collaboratively with other staff, managers, and resources.
We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software, like Cloudbeds and RoomKeyPMSUnderstanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plus
Front Desk Agent Job Responsibilities: Welcome customers and guests in a warm and friendly manner. Ascertains their purchasing needs. Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our business operations. Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers. Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Monitors lobby and work area determine customer flow. Responds to customer inquiries and requests in a timely, friendly, and efficient manner. Facilitates correspondence with customers. Acts as the site liaison for the services and sales center. Works collaboratively with other staff, managers, and resources.
Front Desk Agent Job Responsibilities: Welcome customers and guests in a warm and friendly manner. Ascertains their purchasing needs. Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our business operations. Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers. Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Monitors lobby and work area determine customer flow. Responds to customer inquiries and requests in a timely, friendly, and efficient manner. Facilitates correspondence with customers. Acts as the site liaison for the services and sales center. Works collaboratively with other staff, managers, and resources.