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Description Position Overview: The Life Coach at Lee Goodwin Residence provides comprehensive case management, outreach, and counseling to the residents at our supportive housing facility for young adults aging out of foster care between the ages of 18-28 year olds. The Life Skills Coach will provide referrals to: education and career programs such as: HSE, Vocational Training, Employment, and Internships. As well as: Substance Abuse Treatment, and Mental Health Services. Salary: $48,000 to $52,000 (base salary commensurate with education, training and related work experience) Responsibilities: • Conduct a comprehensive intake assessment for all new residents and review the agency’s policies and procedures with them. Develop treatment plan for all residents. Monitor clients’ emotional, social and physical well-being, as well as their progress • Maintain concise and accurate resident files in Salesforce database • Monitor residents’ medication • Provide residents with necessary referrals, including emergencies such as hospitalization, detox, etc. Inform residents about on- site, agency and community resources that are available to them. • Participate in case conferences, staff meetings and training sessions and represent the agency at assigned meetings and conferences. • Input data in Salesforce data base daily for all of the residents. • Attend professional development trainings, supervision meetings, case conferences, and staff meetings. • Provide monthly statistical reports on time and accurately. • Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance. • Assist residents in the planning, prioritizing and long-term goals and short-term goals. • Maintain and oversee documentation of case files for compliance with regulatory agency. Qualifications: •Master's Degree preferred, Bachelor’s Degree in Social Work, Psychology, Sociology, or Human Services or related field with two to five years experience. •Previous experience in the following areas: mental illness, substance abuse, housing, health, entitlements, workforce, and formerly incarcerated. •Qualified candidate must have a strong understanding of the developmental needs of young adults, sensitivity to ethnic and cultural diversity, and knowledge of and commitment to working from a strength-based perspective. •Applicant must have excellent written and verbal communication skills, as well as strong computer skills. •Bi-lingual (Spanish) a plus Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Description SUMMER GROUP LEADERS - $16.25 PER HOUR/Full-Time 35 HOURS PER WEEK We are excited about the 2024 Summer Rising Program which will operate during the months of July and August. Phipps Neighborhoods is seeking candidates to be part of this great summer program for the elementary and middle school students we provide programming to in the Bronx. Join our team and be part of a great summer experience for our summer program participants! Phipps Neighborhoods helps children, youth, and families in low-income communities rise above poverty. We work in South Bronx neighborhoods where we can address the greatest barriers to lasting success through education and career programs, and access to community resources. Position Summary: The Summer Group Leader is responsible for working closely with groups of elementary or middle school students, helping them to achieve their best in both academic and non-academic settings. Summer Group Leaders develop, implement, and participate in a range of activities geared towards making the students excited about being in an academically and culturally enriching environment. Summer Group Leaders will help young people to develop strategies for meeting their goals and improving their academic skills. Duties and Responsibilities: Provide supervision and ensure the safety of program participants at all times, including during trips. Engage students in a wide range of project-based learning activities. Maintain accurate participant attendance, activity and sign-out records. Develop lesson plans and curriculum in accordance with program schedule, programmatic themes, objectives, and outcomes. Document student progress. Establish a comfortable learning environment and implement clear, consistent age-appropriate expectations and rules. Model appropriate child development practices. Uphold program policies and procedures and ensure proper use of supplies and materials. Maintain classroom cleanliness and organization. Maintain ongoing open communication with the teachers. Attend staff meetings, professional development workshops and program events. Communicate with all staff, parents, children and community members in a polite and respectful manner so as to represent the program in a professional way. Perform other duties as assigned by the Program Director Qualifications: The candidate must be at least 18 years of age and have a High School Diploma or GED. Graduating High School Seniors are eligible to apply if are at least 18 years of age by the start of summer programming (7/1/2024) - You must provide proof of graduation before summer programming begins. Preferred Education - Bachelor's Degree or better in Academic/Education related field. One year or more of relevant work experience. In order to be considered for the role, please click on the link below and complete the application: https://recruiting.ultipro.com/PHI1005/JobBoard/d214740c-ca40-4152-b685-d0cc250f7326/Opportunity/OpportunityDetail?opportunityId=b7a649fd-3487-4e30-b726-252706bdaac3 PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to bend, stoop, and kneel. The employee is occasionally required to the employee must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Job Announcement MENA Program Director The International Legal Foundation (ILF) is hiring a program director to help advance the development of the ILF’s public defender programs in Tunisia and the West Bank. The ILF program director for the Middle East and North Africa (MENA) will lead the ILF’s long-term efforts in the region to build a culture of defense through practical skill-building and case-based mentoring, as well as project implementation aimed at strengthening the quality and effectiveness of defense services. This is a great opportunity for an experienced criminal defense lawyer to join a global team of experts who are fighting injustice and discrimination while transforming legal systems around the world. Driven by the belief that every person accused of a crime deserves to be represented by a well-trained lawyer, the ILF has established pioneering public defender programs in Afghanistan, Myanmar, Nepal, Tunisia and the West Bank of Palestine, and is providing technical assistance to legal aid providers in the Republic of Georgia and Indonesia, who are leading the fight for equal access to justice for poor and vulnerable accused. The ILF’s uniquely practical and effective approach focuses on incrementally developing the knowledge and skills of local lawyers through mentoring—not simply dropping in and providing one off trainings—empowering them to provide high-quality, client-centered, rights-based legal aid and challenge injustice. In addition to its ground-up work establishing effective public defender systems, the ILF also engages in high-level global advocacy, pushing countries, international institutions, and donors to prioritize legal aid as a fundamental human right. The ideal candidate will be a passionate, committed advocate with experience training and mentoring lawyers on how to use the law to increase access to justice and respect for the rule of law. They will also have familiarity with performance standards and guidelines for quality defense representation, with successful experience working in an international or inter-cultural setting. This position is intended to be based out of the ILF’s New York office in Midtown Manhattan, but both hybrid and completely remote opportunities are available. The salary range for this position is $75,000 to $90,000. The ILF considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer. The ILF offers comprehensive benefits including health insurance and a 403(b) retirement plan. Responsibilities: - Direct mentoring, both in person and remotely, of Tunisian and Palestinian legal aid lawyers on actual casework and training, as necessary, to improve litigation, trial and advocacy skills; - Develop understanding of local law and practice in countries where the ILF works and develop effective litigation strategies to advance the rights of the criminally accused by addressing entrenched rights violations and gaps between the law and actual practice; - Oversee the development and updating of the ILF’s practice manuals, training guides and sample motions in existing country programs and/or in new countries that will assist in the mentoring of local staff and identify key issues to be litigated under the specific laws of the country; - Work with ILF country office senior management on upholding quality legal aid performance standards, and assist in developing and overseeing the ILF’s monitoring and evaluation systems, including the case management systems used by the ILF’s country offices in an effort to ensure accountability and to track continuous improvement and impact; - Draft ILF Case Notes summarizing cases that cover legal issues being addressed in ILF’s program offices, and work with the ILF’s communications team on dissemination; - Manage the ILF’s International Fellows Program, which places volunteer lawyers from around the world in our country offices to provide intensive mentoring to local lawyers, including preparation of the Fellows and oversight on progress and challenges; - Work with the New York and country program teams on the introduction and implementation of projects, grants and activities that advance early access to counsel and high-quality, client-centered, rights-based and holistic legal aid services; - Communicate with donors and stakeholders and help guide growth, expansion and sustainability of the ILF’s public defender programs; - Manage the report writing and the development of publications that cover the program and further the ILF’s advocacy; - Bring innovation and creativity to interventions and initiatives that aim to build justice sector understanding of the right to counsel and their role in ensuring access to justice; - Work effectively with the ILF’s Executive Director and Senior Program Director, and program and communications staff as necessary and appropriate, in supporting the ILF’s mission; - Represent the ILF globally, including at conferences and other advocacy forums. Qualifications: - Law degree and at least 5 years of practical experience in criminal defense - Strong preference will be given to candidates with appellate and public defender experience - Strong and demonstrated commitment to the ILF’s mission - Experience or knowledge in international and inter-cultural exchange and learning, including in the MENA region - Practical lawyering skills training experience - Excellent interpersonal and written communication skills - Demonstrated ability to work independently as well as in teams - Ability to work within strict timelines and handle multiple tasks - Strong preference for Arabic and/or French fluency - Ability and willingness to travel to ILF country offices, at times for extended periods of time, or be based regionally, as needed to execute the ILF’s work No telephone inquiries please. Only candidates selected for an interview will be contacted. Antiracism, diversity, and equity are critical to our organizational values and to the ILF’s mission to secure equal access to justice for all. Our success is dependent upon providing the space, resources, and support that allow our global team to bring their full selves to work, and to thrive. The International Legal Foundation is an equal opportunity employer. We practice inclusive hiring and work to achieve and maintain diversity across races, genders, sexualities, abilities, and experiences. We strongly encourage candidates of all identities to apply. System-impacted people (i.e. people with past involvement in the criminal justice system, directly or through family) are also strongly encouraged to apply.
Full job description Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team! We provide our employees with the following tools and resources to be successful: Training Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus muchmore!) 401(k) with match Competitive wages Company laptop Paid time off 10 paid holidays Compensation Range: $20 - $45 per hour, based on experience We are currently looking for a full time Shop Mechanic for our Long Island City/Queens, NY Branch. The primary responsibilities of the position consist of, but are not limited to: Performing preventative maintenance on customer forklifts and other material handling equipment Diagnose and repair all forms of customer equipment Completing each repair job in a timely, efficient and professional manner Providing exceptional customer service Work and manage workloads independently Proper completion and submission of all required paperwork Performs other duties as assigned Consistent, regular, and reliable attendance including being ready for work at the designated start time Qualifications: Valid NYS driver's license Two years of previous forklift repair expereince is highly desired, which includes experience in the Military, Guard or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M or CM Strong working knowledge of electric and liquid propane units Excellent mechanical aptitude Possess own tools Computer programs - HYPASS, Hyster TKC training software and Yale/Hyster contact management system Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands/Work Environment: Physical/Sensory Functions: Regularly will stand, walk, use hands, reach with hands; Frequently will talk/hear; Occasionally will sit, climb or balance, stoop, kneel, crouch or crawl. Vision: No special vision requirements. Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift from 26 to 100 plus pounds Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, outdoor weather conditions; Occasionally will work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, vibration About Alta: Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships. If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset. At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way. So, let’s start the conversation. Click the link to apply and begin the journey of a lifetime. What We Look For: At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning.
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Job Type: Full-time Our atelier team is eager to welcome new members of our sales team at the most exciting time in our company’s history. As one of our teammates, you will have access to the most prominent designers, architects, and luxury home specialists seeking high-end rugs for their projects. Our showroom is expansive, and our team is made of smart, capable professionals with a great energy—eager to teach you our craft hands-on. Candidates with strong trade relationships are exciting, but we’re happy to train candidates with any level of experience who are passionate about home furnishings, design, and the high-end market. Responsibilities: - Becoming familiar with our new and existing collections and samples, along with an awareness of major high-end brands in the art, design, fashion and furniture industry - Managing accounts personally and servicing them professionally - Bringing in new accounts through any traditional and creative new methods - Present on social media and passionate to explore its potential as a networking resource and educational tool - Excited to be hands on in our creative den, while constantly encouraging its energy and offering ideas to keep an organized, engaging look and feel to our home - Present on social media and passionate to explore its potential as a networking resource and educational tool - Excited to be hands on in our creative den, while constantly encouraging its energy and offering ideas to keep an organized, engaging look and feel to our home - Working with other sales specialists, and our Phenom, on collaborative projects - Maintain regular contact with designers to keep them updated of new additions to the collections for potential projects - Expand connections with design professionals and network at design events/exhibitions to nurture strong relationships Experience and Skills - 3-5 years of sales experience in our field or a relevant discipline(s) - A skilled researcher and avid reader of trade publications, able to stay current with our competitors and trends in design, home furnishings, fashion, art, social media etc. - Fluent in written and spoken English, with clear and concise communication skills - Exceptional interpersonal skills and a kind demeanor with all colleagues, both teammates and clients alike - Passionate for home furnishings, design, color, art and craft - Multitasking and keeping track of long-term custom projects - Hardworking, patient, and service-oriented during projects with many moving parts - Excited to collaborate, and encouraging teamwork in group projects - Social media enthusiasts, able to maintain a presence on the best platforms - Familiarity with basic systems like Mac OS and Google Suite, and a willingness to learn new systems as we grow - Proactive in every task, taking initiative and giving your all every time - Prompt, with exceptional time management and organization skills Benefits: - Strong base salary + commission structure, based on experience - Health insurance - PTO - An ample budget for travel, hospitality and other entertainment-related expenses About Our Company Celebrating our 44th anniversary, Rug & Kilim’s award-winning team has been a staple for designers with our vast archive of modern and custom in-house designs, complemented by a rich selection of antique, vintage, and Kilim rugs. Under phenom Jahanshah Nazmiyal, our New York showroom continues to flourish with an ever-growing collection—including the largest international assortment of Kilims. With an eye for beautiful things and a wealth of experience, Jahanshah personally selects each new piece and oversees bold new designs in our collections. He and his designers work with the utmost variety of exotic yarns and weaving techniques to refine our craft and pioneer new collections on the cutting edge. With these goals in mind, Jahanshah strives to surround himself with like minds and energized, talented individuals to exact his vision. Integral to our legacy are Jahanshah's two remarkable sons, Cyrus Nazmiyal and Sina Nazmiyal, whose entry into the fold heralded not only continuity but a promise of even greater heights. Cyrus Nazmiyal’s presence since 2018 has been a catalyst for remarkable growth, reflecting our unwavering commitment to excellence. From the latest contemporary to the most storied antique, every piece is selected for rarity, cultural significance, and lasting beauty. More than storytellers or historians, we are artists, dedicated to providing the very best—from antique to modern and everything in between. Hours: Monday-Friday, 9 a.m. - 6 p.m. Pay: $50,000.00 - $100,000.00 per year Shift: 8 hour shift Weekly day range: Monday to Friday
Job Title: Human Resources Coordinator Location: Long Island City, NY, 11101 Job Type: Full-time, On-Site Job Description: Our atelier team is eagerly searching for a Human Resources Coordinator to manage our hiring process and administrative operations. This teammate will be vital to growing and maintaining our in-person team at the NYC showroom, as well as expanding our remote team. Candidates with experience in our field or similar trade/home furnishings roles are particularly exciting, but we’re happy to train candidates with several years experience hiring and administrating in other fields as well. Responsibilities: - Managing all job listings on current platforms and identifying opportunities to expand our presence on other platforms relevant to our industry. - Handling office communications primarily via phone, ensuring prompt and professional responses to inquiries and requests. - Scheduling interviews and coordinating with team calendars to ensure seamless scheduling processes. - Following up with interviewees and providing timely feedback on their applications. - Assisting with onboarding new hires and ensuring a smooth transition into the company. - Collaborating with the management team to develop and implement HR policies and procedures. - Performing various administrative tasks to support the HR function and maintain organizational efficiency. Requirements: - Bachelor's degree in Human Resources, Business Administration, or related field. - Previous experience in HR or administrative roles, preferably in a fast-paced environment. - Strong organizational and time management skills, with the ability to prioritize tasks effectively. - Excellent communication skills, both written and verbal, with a customer service-oriented approach. - Proficiency in MS Office Suite and familiarity with HRIS (Human Resources Information Systems) is a plus. - Ability to maintain confidentiality and handle sensitive information with discretion. About Us Celebrating our 44th anniversary, Rug & Kilim’s award-winning team has been a staple for designers with our vast archive of modern and custom in-house designs, complemented by a rich selection of antique, vintage, and Kilim rugs. Under Phenom Jahanshah Nazmiyal, our New York showroom continues to flourish with an ever-growing collection—including the largest international assortment of Kilims. With an eye for beautiful things and a wealth of experience, Jahanshah personally selects each new piece and oversees bold new designs in our collections. He and his designers work with the utmost variety of exotic yarns and weaving techniques to refine our craft and pioneer new collections on the cutting edge. With these goals in mind, Jahanshah strives to surround himself with like minds and energized, talented individuals to exact his vision. Integral to our legacy are Jahanshah's two remarkable sons, Cyrus Nazmiyal and Sina Nazmiyal, whose entry into the fold heralded not only continuity but a promise of even greater heights. Cyrus Nazmiyal’s presence since 2018 has been a catalyst for remarkable growth, reflecting our unwavering commitment to excellence. From the latest contemporary to the most storied antique, every piece is selected for rarity, cultural significance, and lasting beauty. More than storytellers or historians, we are artists, dedicated to providing the very best—from antique to modern and everything in between. Hours: Monday-Friday, 9 a.m. - 6 p.m. Salary: Negotiable based on experience Benefits: Dental insurance Employee discount Health insurance Paid time off Vision insurance
Full Job Description About Jericho Project Jericho Project is a nationally-acclaimed nonprofit ending homelessness at its roots by enabling homeless individuals and families to attain quality housing, employment and mental and physical health services. The 40-year-old nonprofit serves over 2,500 individuals, including 700 veterans, annually. Jericho has been a key partner in New York City’s initiative to end veterans’ homelessness, and is leading bold, innovative strategies to do the same for families and young adults. Our programs touch four cornerstones of a person’s life: housing, employment, wellness and family stability. We create a culture of “moving on” through a foundation of housing and supportive services provided by expert program specialists and case managers. We have over 550 units of supportive housing including 8 residences in the Bronx and Harlem, as well as scatter-site apartments throughout NYC. About the Position Jericho Project is seeking an experienced and responsible individual to join its team as a House Manager. The House Manager reports to the Manager, Building Operations and is responsible for the overall security of the site and assistance with clerical duties. Responsibilities: Ø Secure and maintain the safety of the tenants and the facility. Ø Distribute mail correspondences in the appropriate mail slot. Ø Provide crisis intervention when necessary. Ø Administer Narcan Nasal Spray to residents during a medical emergency. Ø Responsible for reporting and electronically document all incidents on site. Ø Monitor and visually verify that clients are safe by conducting wellness checks in accordance with Directors and Case Manager’s directive and client request(s). Ø Monitor and log client/visitor activity in logbook. Ø Provide support to Loring Place tenants when lockouts occur by providing access to their room. Ø Maintain compliance with fire safety codes. Ø Maintain the residence secure by conducting floor checks at the beginning of every shift. Ø Periodically attend house meetings, case conferences, and staff meetings. Ø Other duties as assigned. Ø This is a Per Diem position. There is no set schedule, hours are assigned according to the needs of the business. Requirements: Ø 1-year customer service experience required. Ø Fire Guard Certification required. (Must obtain within first year of employment) Ø Basic computer skills knowledge required. Ø Ability to communicate clearly and concisely both verbally and in writing. Ø Other duties as assigned. Ø Candidate has at least one years of experience working with individuals in with substance abuse history. Ø An understanding of working with individuals who have experienced homelessness and substance use. Compensation: The salary for this position is $17.50 per hour. Employees are eligible for a merit increase annually. Merit increases are based on the employee’s performance during the prior year. How to Apply: Interested applicants must submit a cover letter and with salary requirements. Human Resources Department Jericho Project Job Code: House Manager 245 W. 29th Street, Suite 902 New York, NY 10001 Jericho Project is an equal opportunity employer that does not discriminate in its hiring practices and, in order to build the strongest possible workforce, actively seeks a diverse applicant. Job Type: Part-time Pay: $17.50 per hour Schedule: 8 hour shift Day shift Evening shift Monday to Friday Morning shift Night shift Overnight shift Weekends as needed Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Required) receptionist: 1 year (Preferred) License/Certification: Fire Guard certification (Preferred) Work Location: In person
The Sales lead is passionate about Cannabis, provides product knowledge to our customers and explains the benefits of buying specific products. The Sales Lead delivers the Company’s retail promise to every customer visiting the Dispensary. Provides supervisor customer service and education guidance to registered patients and Designated Primary Caregiver (“DPC”). Take patients orders, record sales in the Inventory Control System (“ICS”), and handle cash, and debit card transactions. Maintain an organized environment and facility appearance. The Sales Lead or Cannabis Advisor Lead collaborates with the Assistant Manager, Dispensary Manager and leadership team to develop, document and implement practices, policies, and strategies that support a performance and results-driven culture. This role is a developmental opportunity in preparation for a management position. Duties/Responsibilities/Tasks Greets patients and DPC’s and escorts them from the waiting room to the secured sales dispensary. Provides orientation and tours for first-time clients. Follows the Company’s selling standards to meet the team and individual sales goals and metrics. Drives sales and customer experience by maintaining a tidy, safe, and well-merchandised store environment with all medical Cannabis and related products, except samples, secured and behind a counter. Models best-in-class service experience that consistently strives to exceed customers’ expectations. Make sales and prepares approved sales from the client. Calculates sales price and enters into the cash register. Collects the amount due from the client in cash or via a cashless debit transaction. Packages order, checking to ensure each product is appropriately labeled, including warning as required by law. Deliver sales from ICS agent for entry. Escort client waiting room to exit. Escort next client to secure sales area. Inspires customer confidence and creates loyalty to Company brand. Promotes a work environment that is positive, customer-service oriented, and compliant with established laws and regulations and Company policies and procedures. Is accountable for accurately utilizing the Company’s Point of Sale system. Communicates with the patient coordinator to maintain patient traffic flow and maximize sales and customer satisfaction. Responds to in-person patient requests, compliments, and resolves simple complaints, through e-mail, or by the phone requesting supervisor support as needed. Maintains organization of dispensary and through daily upkeep and light cleaning. Maintains quality and appearance of the product by removing shake and stems, while checking for mold, mildew, expiration or sell-by dates, or defective products, and keeping samples clean and in order. Maintains knowledge of all medical Cannabis, and related products and services offered, as well as applicable state and local laws and regulations and industry news. Educates patients and DPD’s on medicating options and methods, strain information, medicine effectiveness for specific ailments, and cultivation methods. Provides education materials and resources for patients and DPCs as needed. Records specific request, preferences, and notifications for patients and DPCs using the internal Electronic Verification System (“EVS”) and ICS and follow up as needed. Maintains awareness of patient input and suggested changes to improve service or product, invites clients to use the suggestion box in the waiting room. Discusses inventory levels with patient coordinator and Manager or Assistant Manager to maintain accurate online menus and update menus and checklist as needed. Coordinates supply orders with the dispensary manager as needed. Other responsibilities and duties assigned by the Manager or Assistant Manager. Job Requirements 2+ years of retail or customer service experience required. High School Diploma or GED preferred. Knowledge of recreational Cannabis policy and law is preferred but not required. Must be able to ensure accurate data-entry and record keeping. Ability to work in a fast-paced, changing, and challenging environment is required. Proficiency in Windows-based and other software and Internet navigation is required. Point of Sale software and cash handling experience is preferred. Additional Requirements: Must be at least 21 years of age. Physical and Mental Demands: While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. Working Environment: Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position. EEO Statement: We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities. Job Type: Full-time Pay: $21.00 per hour Shift: 10 hour shift 12 hour shift 8 hour shift Day shift Weekly day range: Monday to Friday Weekends as needed