Customer care manager jobs in Long Beach, California - Page 2Create job alerts

Job Description Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success! Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! Job Overview Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We're seeking an energetic, positive-minded Automotive General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else. Benefits • PTO/Sick & (6) Annual Paid Holidays, • Medical, Dental & Vision Insurance, • 401(k) Matching, • Paid Skills Enhancement Training, • Employee Discount - Service & Parts, • Equipment/Toolbox Relocation Assistance, • Oversee all aspects of daily operations, including scheduling, workflow management, & quality control., • Ensure efficient use of resources and high standards of service delivery., • Implement & enforce safety protocols and industry regulations., • Foster a positive work environment by providing ongoing coaching opportunities., • Uphold a customer-centric approach by ensuring prompt & courteous service., • Experience addressing customer concerns & complaints on Yelp & Google Reviews through CDC (Complaints, Damages & Comebacks)., • Maintain strong relationships with customers to enhance loyalty & satisfaction., • Stay updated with industry trends, technological advancements, & other markets., • Maintain accurate records of operations, financial transactions, & employee activities., • Prepare regular reports for management regarding shop performance & key metrics., • Ensure compliance with all legal & regulatory requirements.Qualifications, • Proven experience as a General Manager or similar role in an auto mechanic shop., • Efficient in Digital Visual Inspections & Procedures, • Experience with Autoflow or similar platform, preferred but not required, • Strong leadership & managerial skills with the ability to motivate a team., • Sound knowledge of automotive systems, repair techniques, and industry standards., • Solid understanding of financial management & budgeting., • Ability to multitask, prioritize, & manage time effectively., • Degree in Business Administration, Automotive Technology or similar technical collegePhysical Requirements, • Occasionally lift and/or move over 50 pounds, • Ability to work with tools lifted above their head, • Work in tight spaces as dictated by the vehicle's needed repair, • Have the needed dexterity in order to efficiently use hand-tools, • Walk/stand for the majority of the workday, • Drive manual transmission vehicles, • Keeping a brisk work pace in a high-volume environment

Job Description Turner’s Outdoorsman are seeking Hunting Department Managers for potential openings. Hunting Department Managers assist the Assistant and Store Managers in the performance of their duties. Follows the premise of being the business and cultural leader of the store team, responsible for achieving sales goals, customer satisfaction, and profitability growth as well as understanding, practicing, and being a strong proponent of the Turner’s brand and the company culture. The Hunting Department Manager is a retail professional role model in attitude and appearance skilled in the art of communication and customer service, who possesses the ability to teach these skills to the team and ultimately lead by example. Hunting experience preferred. ESSENTIAL FUNCTIONS • Responsible for operations of the Department, • Conducts Sales & Cashier training, • Provides excellent customer service and salesmanship, • Effectively advertises and promotes Turner’s Outdoorsman products and events, • Ensures customers enjoy a full service and high value shopping experience, • Receives stock and displays merchandise, • Sources, places and follows up on orders, • Responsible for audit records accuracy, • Responsible for accurately receiving merchandise, • High school graduate (or GED) required, college graduate or some college preferred, • Fluent in English, • Must have at least 2 years of prior retail and sales experience in a lead position., • Knowledge about Hunting, Fishing/Tackle, & Shooting Sports., • Legally eligible to work in a firearms environment., • Must be 18 years or older, • Responsible for loading/unloading trucks, lifting up to 50 pounds without assistance, • Must be able to use both hands when handling a firearm, • Must be able to use a computer proficiently and grasp instruction to new software programs, • Hours-at least 45 hours per week are required, varied-OT may be required To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Turner's Outdoorsman is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Job Description Position Title: Case Manager I Department: All Sites Reports To: Community Supports Program Operations Supervisor POSITION SUMMARY Seeking a full-time Housing Case Manager to join our CalAIM – Community Supports team. The Housing Case Manager will offer case management services to Justice Involved (JI) individuals transitioning from homelessness to temporary or permanent housing or assist those formerly homeless in retaining housing. The ideal candidate will have a client-centered approach and provide excellent customer service, addressing the challenges faced by homeless individuals with medical or behavioral health issues as they transition to permanent housing. The ideal candidate will possess extensive knowledge of local resources and community agencies and demonstrate strong communication and problem-solving skills to effectively address members' needs. Experience conducting in-home visits, visiting homeless encampments, and interacting within correctional facilities is essential. Preference will be given to candidates with personal experience of the justice system or a proven record of working with individuals involved with the justice system. Duties include but are not limited to serving as the main contact and advocate for justice involved individuals. This role includes outreach, housing assessments, creating Housing Support Plans, setting goals, addressing barriers, providing rental assistance, linking to health and support services, benefit establishment, transportation, crisis management, eviction prevention, client and landlord education, and housing location services. The position also requires maintaining active engagement and interaction with program-enrolled members to ensure proper coordination of care. Candidate must have a minimum of 1 year experience working as a Housing Case Manager, as well as a background in working with individuals who have mental health conditions and substance use disorders. Candidates must have a flexible schedule that includes late evenings and weekends. We offer a competitive benefits package: • Medical Insurance, • Dental Insurance, • Vision Care Plan, • Life Insurance, • Paid Holidays (12), • Paid Vacation Time, • Sick Time, • 401(k) Retirement Plan, • Competitive wages, • Stability and career advancement 8 per Day / 5 Days per Week CATEGORIES OF DUTIES General Duties: • Conducts self in a professional manner in areas of dress, language, attitude and behavior., • Exhibits full knowledge and support of the philosophy and objectives of the Agency., • Fully understands and maintains policies regarding professional ethics., • Inform patients about other services offered by Tarzana Treatment Centers, Inc. (TTC) that may be appropriate for the patient’s family members., • Attends in-services trainings and educational workshops., • Attends all required staff meetings., • Cooperates and communicates fully with other staff members regarding patient behavior, progress activities, etc., • As appropriate works closely with other multi-disciplinary team members to develop a comprehensive Individualized Treatment Plan on assigned patients and to ensure that all identified problems are addressed., • Assist with employment/vocational referrals, provide vocational counseling re resume preparation, job interviewing etc., • Provides outreach and follow up services to patients in and out of treatment, to check progress, offer additional services, help reengage in treatment, make needed referrals., • Facilitates discharge-planning efforts, commencing at time of admission on all assigned patients, including areas of housing, employment, medical psychiatric, financial, aftercare, etc., • Makes direct contact within agency and with outside entities as appropriate, in order to assist patients in resolution of legal, financial, housing, medical, psychiatric and discharge planning issues, • Provides regular, comprehensive progress note charting in patient’s Medical Record which document contacts, progress towards identified goals, program participation, referrals, discharge planning and other case management activities. 1. For AOD Programs: • Enrollment in an academic Addiction Studies program and registration with CCAPP, CAADE, or CADTP, • 1 year experience in a Behavioral Healthcare setting. 2. For all other Programs: • 1 year experience in a Behavioral Healthcare setting (HIV programs) and DVSS Certification for DV specific staff 3. Bilingual English/Spanish preferred, 4. Valid California driver’s license and insurance LICENSES/CERTIFICATES For AOD programs, registration or certification with a DHCS approved state level counselor certification agencies. SETTING Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.