Are you a business? Hire customer care manager candidates in New York, NY
Kingbridge Cleaners & Tailors provides the finest garment care and expert alteration services in the world. Processed and cared for without compromise for the most discerning customer, Kingbridge blends modern technology with old-world techniques to deliver flawless customer service. The Kingbridge work-family is always striving for innovative ways to provide a convenient and world-class experience to every customer. Our inviting stores are specifically designed to develop meaningful relationships and express our difference with other cleaners, to our customers. The Customer Service Representative is the face of our business and provides each customer with a professional and warm experience from the moment they’ve entered our business to long-after they have left. They are responsible for building relationships and loyalty to our brand by ensuring operational excellence. Passion for the brand, doing the right thing, and supporting your team are vital. The Role: Service & Philosophical ○ Build and manage relationships with our customers, ensuring their experience is in line with Kingbridge’s expectations and core values. ○ Responsive to the expressed and unexpressed wishes and needs of our customers. ○ Create unique, memorable and personal experiences for our customers. ○ Own and immediately resolve customers' problems. ○ Create a working environment of teamwork and lateral service so the needs of customers are met. ○ Provide high value feedback to supervisors and management on new opportunities for growth. ○ Liaison the relationship between customers and tailors through warm transfers, support, and assistance. ○ Engage with customers and team members professionally in person, over the phone and through our software. Technical ○ Verification and update of customers account information and preferences. ○ Detailed inspection, flagging, and pre-care of customers garments. ○ Accurately describe garments, condition, and special preferences within our software ○ Creating and tracking new orders in our software. ○ Assist customers with picking up their garments in-store and scheduling delivery of their orders. ○ Manage exceptions through key performance indicators. ○ Responsible for uncompromising levels of cleanliness and creating a safe and accident-free environment. The Candidate: Required Qualities and Skills ○ A passion for delivering a world-class customer experience. ○ A proven track record of delivering results and the drive to exceed expectations. ○ Strong adherence to process and organisational skills prioritizing attention to detail. ○ High attention to detail when completing tasks. ○ Strong verbal and written communication skills. ○ Punctual and reliable Ideal Qualities and Skills ○ 2+ years of luxury retail experience. ○ An understanding of textiles and garment construction. ○ Ability to be flexible and agile to meet business needs. ○ Computer proficiency with Apple Mac & Google G-Suite. Job Type: Full-time Pay: $16.00 - $22.00 per hour Benefits: Flexible schedule Paid time off Shift: 8 hour shift Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Required) Work Location: In person
Become part of Heart to Heart Home Care’s extraordinary team of caring professionals. As a Coordinator, you will assist with all aspects of Heart to Heart Home Care’s operations and be part of a compassionate and professional team by helping families and their loved ones in their time of need. Successful candidates must be extremely detail-oriented, self-motivated, with excellent communication, administrative, clerical and problem solving skills. Responsibilities include: Must be fluent in conversational Spanish Match, assign and schedule caregivers based on skill level, availability and customer requirements Provide superior customer service and compassion for new clients and their families Receive and process incoming requests for new home care services Specific requirements include: Superior customer service and strong communication skills (written & verbal) Excellent administrative and clerical skills Proficiency with computers (Microsoft Word / Excel), and ability to learn and operate scheduling and training systems (HHA Exchange) Remain composed, professional with a positive attitude under pressure and excel in time management Availability for after-hours, weekend and holiday coverage schedule. Other: Troubleshooting and educate staff on how to use our call in & call out system Any other duties related to the position. The position presents a wonderful growth opportunity as we continue to expand operations within our territories. Join our team and discover professional, caring and excellent service at its best. Requirements Must be fluent in conversation Spanish. Must be available weekends AND three additional days throughout the week (EX: Saturday-Wednesday or Thursday-Monday). Knowledgeable in Word, Excel, and HHA Exchange a PLUS. Remain composed, professional, and maintain a positive attitude. Job Type: Full-time What we offer: **Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Employee of the month incentive Job Type: Full-time Pay: $18.00 - $23.00 per hour Expected hours: 40 per week Benefits: 401(k) Health insurance Paid time off Schedule: 8 hour shift Work Location: In person Job Type: Full-time Pay: $18.00 - $23.00 per hour Expected hours: No more than 40 per week Benefits: 401(k) Health insurance Paid time off Schedule: 8 hour shift Every weekend Monday to Friday Morning shift Work Location: In person
We are seeking a talented and creative Hair Stylist to join our dynamic team. The ideal candidate will possess a passion for natural hair care and styling, along with a strong understanding of current trends and techniques. As a Hair Stylist, you will provide exceptional hair services to clients, ensuring their satisfaction while promoting a welcoming and professional salon environment. Duties Perform a variety of hair services including hair extensions, silk press, styling, and treatments tailored to individual client needs. Maintain up-to-date knowledge of current trends in hair styling and care to provide clients with informed recommendations. Utilize salon software for scheduling appointments, managing client records, and processing transactions efficiently. Engage in retail sales by recommending products that enhance client hair care routines and overall satisfaction. Ensure cleanliness and organization of the salon area, adhering to health and safety standards. Build strong relationships with clients through excellent customer service and effective communication. Qualifications Proficiency in hair styling techniques, including but not limited to cutting, styling, and hair threading. Familiarity with salon software for appointment management and client interactions is preferred. Excellent interpersonal skills with the ability to create a friendly atmosphere for clients. Previous experience in a salon environment is an advantage but not mandatory; recent graduates are encouraged to apply. A commitment to ongoing professional development in the beauty industry. Join our team as a Hair Stylist where your creativity can shine while providing exceptional service! Job Types: Full-time, Part-time, Contract, Apprenticeship, Temporary, Internship Pay: $20.00 - $50.00 per hour Expected hours: 20 – 40 per week Benefits: Employee discount Flexible schedule Paid training Professional development assistance Schedule: Choose your own hours Supplemental Pay: Commission pay Tips License/Certification: Cosmetology License (Preferred) Shift availability: Day Shift (Required) Night Shift (Preferred) Ability to Commute: Bronx, NY 10451 (Required) Work Location: In person
Job Description: Nail Technician (Manicure and Pedicure Specialist) Position Overview A Nail Technician is responsible for providing professional nail care services, including manicures, pedicures, and other specialized nail treatments. The role requires strong customer service skills, attention to detail, and the ability to create a clean, relaxing, and welcoming environment for clients. Key Responsibilities 1. Manicure Services • Perform standard and advanced manicure services, including nail shaping, cuticle care, buffing, and polishing. • Apply nail art, gel polish, or acrylic enhancements based on client requests. • Provide advice on nail care and maintenance. 2. Pedicure Services • Conduct thorough pedicures, including soaking, exfoliating, and moisturizing. • Address common foot care needs such as callus removal and cuticle trimming. • Ensure proper hygiene and comfort for the client during the service. 3. Sanitation & Safety • Maintain a clean and sanitized work area, adhering to industry and local health regulations. • Sterilize tools and equipment between clients. • Use protective measures to ensure the safety and well-being of clients and themselves. 4. Customer Interaction • Greet clients warmly and assess their nail care needs. • Offer recommendations on nail styles, treatments, and products. • Build relationships with clients to ensure repeat business and satisfaction. 5. Product Knowledge & Upselling • Stay updated on the latest nail care trends and techniques. • Promote and sell nail care products, such as polishes, lotions, or treatments. 6. Team Collaboration • Work collaboratively with other team members to provide a seamless spa or salon experience. • Assist in scheduling, inventory management, and maintaining salon supplies. Skills & Qualifications • Certified Nail Technician or relevant training in manicure and pedicure techniques. • Strong knowledge of nail and skin health. • Excellent communication and interpersonal skills. • Attention to detail and creativity in nail design. • Familiarity with salon software for booking appointments is a plus. Work Environment • Professional salon, spa, or mobile nail service setting. • Standing or sitting for extended periods while performing treatments. • Use of specialized tools and chemicals (e.g., acetone, nail polish remover, etc.).
Rich Ventures Marketing is a Subscription-as-a-Service (SaaS) marketing agency aimed at helping small businesses and startups promote their company. Our team will take care of all the marketing and digital presence needs for our customers - building and managing the website, syncing all digital presence data (Yelp, Google My Business), creating content and executing social media strategy and postings, SEO, and paid ads/media. Our unique payment model allows for predictable budgeting, ongoing services, and no billable hours - $999/mo annually. If you have an idea for some extra marketing, we’ll cover it! We truly make the relationship with our clients feel more like a partnership. We are looking for full-time sales consultants hungry to close sales and willing to do business-to-business canvassing for lead generation. We pay $16/hr + $200 per closed client - we expect that you can reach 10-12 businesses per hour. STILL INTERESTED? Tell us about your door-to-door sales experience Why do you want to work for us? What is your marketing experience?
We're seeking an experienced Account Manager to join our fast-growing team working with home healthcare organizations across the US. In this role, you'll own end-to-end relationships with healthcare providers who employ anywhere from 50 to 5,000+ employees. The ideal candidate thrives on helping clients achieve their business goals through technology adoption and program optimization. You'll work closely with home care and home health agencies to understand their unique challenges around employee engagement, retention, and performance - then partner with them to implement effective solutions. Key Responsibilities: - Own full lifecycle of client relationships from onboarding through ongoing success - Analyze client metrics and provide strategic recommendations - Configure and optimize client programs based on their specific objectives - Serve as trusted advisor to client stakeholders - Drive product adoption and engagement - Identify expansion opportunities within accounts ** Requirements:** - 3+ years of account management or customer success experience - Strong analytical and problem-solving abilities - Excellent communication and relationship building skills - Experience working with healthcare organizations preferred - Ability to understand client business needs and translate them into actionable plans - Track record of retaining and growing strategic accounts This is an opportunity to make a meaningful impact helping healthcare providers better engage and retain their essential workforce. If you're passionate about client success and ready to own strategic relationships, we'd love to talk with you.
We are seeking a dedicated and detail-oriented Hair Salon Assistant to join our team. The ideal candidate will be responsible for maintaining a clean, sanitary, and welcoming environment at our salon as well as booking appointments and cashiering in addition to servicing clients and assisting stylists with color application, shampooing, and blow drying. This role requires a strong attention to detail, excellent customer service skills, and the ability to work independently. MUST BE AVAILABLE TO WORK: Mondays 2pm-7pm Fridays 2pm-7pm Saturdays 1pm-6pm Sundays 1pm-6pm - Availbility for on-call coverage a plus - Cosmetology or Esthetician license a plus - Spanish speaking a plus - Make-up experience a plus Duties Perform thorough cleaning of assigned areas, including dusting, mopping, sanitizing surfaces and disposing garbage. Organizing towels, ensuring they are clean, folded and neatly presented. Floor cleaning to maintain the appearance of all surfaces. Organizing and cleaning tools, products, stations, kitchen, break room, stock room and bathrooms. Manage housekeeping duties effectively to ensure all areas meet cleanliness standards. Organzing stock room and color room, washing dishes and tools and cleaning supplies. Assisting with inventory stock. Shampooing clients, mixing and applying color, as well as blow-drying hair. Learning color line and hair products to effectively recommend hair care for clients based on their needs. Provide exceptional customer service and correctly book appointments. Answering phone calls and client requests and questions. Cashering duties and taking payments from clients. Shampooing clients and assisting stylists with services. Maintain inventory of cleaning supplies and report any shortages or needs for replenishment. Follow all safety protocols and procedures while performing cleaning tasks. Requirements Proven experience in cleaning or assisting in a hair salon is preferred. Strong knowledge of cleaning techniques and products used in housekeeping management. Ability to operate cleaning equipment safely and effectively. Excellent communication skills with a focus on customer service. Receptionist duties such as answering phones, booking appointments and cashiering. Attention to detail with a commitment to maintaining high cleanliness standards. Color theory and application for root touch-ups and full single process color services. Knowledge of DAVINES is a plus. Make-up application experience is a plus. Social media posting and responding to client requests and inquiries. Physical stamina to perform cleaning and stock room tasks that may require lifting, bending, and standing for extended periods. Ability to carry/lift over up to 30 pounds. Join our team as an Assistant where you can make a difference in creating a beautiful experience within a clean and inviting space for our clients! Job Type: Part-time Pay: From $16.00 per hour Expected hours: 15 – 20 per week Benefits: Employee discount Paid time off Shift: Day shift Language: English (Required) Spanish (Preferred) License/Certification: Cosmetology License (Preferred) Esthetician License (Preferred) Location: Astoria, NY 11105 (Preferred) Ability to Commute: Astoria, NY 11105 (Required) Ability to Relocate: Astoria, NY 11105: Relocate before starting work (Required) Work Location: In person
1. Staff Management: Oversee hiring, training, and scheduling of nail technicians and support staff. Conduct performance evaluations and provide ongoing support. 2. Customer Service: Handle customer inquiries and complaints, ensuring a high level of service is maintained. Build relationships with clients and encourage repeat business. 3. Financial Management: Assist in budgeting, managing expenses, processing payroll, and keeping track of daily revenue. Handle invoicing and payment processing. 4. Inventory Control: Manage inventory levels for nail products and supplies, placing orders when necessary. Ensure that the salon is stocked and organized. 5. Marketing and Promotions: Develop and implement marketing strategies to attract new clients and retain existing ones. Manage social media and online presence to promote salon services. 6. Compliance and Sanitation: Ensure the salon complies with health and safety regulations. Oversee the cleanliness and sanitation of the salon and equipment. 7. Appointment Management: Handle booking systems, manage appointments, and ensure efficient scheduling to minimize wait times for clients. 8. Reporting: Generate and analyze reports on sales, customer satisfaction, and staff performance to identify areas for improvement. 9. Collaboration: Work closely with the owner or manager to align on business goals, policies, and operations. 10. Customer Experience Enhancements: Continuously seek ways to improve the overall customer experience, from service quality to salon ambiance.
Freelance Hair Stylist - Maison Sisley NYC French privately held company, Sisley is one of the world leaders in luxury cosmetics and boasts one of the strongest growth rates in the industry. Sisley products are marketed in over 95 countries on all five continents and the brand draws 90% of its revenue from export. In 2018, Sisley launched Hair Rituel, a high end haircare brand infused with all the expertise of Sisley in phyto-cosmetology. Hair Rituel is experiencing a high speed growth and is collecting multiple awards across the USA. Location: Maison Sisley (Meatpacking District) – Opening end of May 2023 Type: 15 to 25 hours / week Compensation package: from $28/hour to $50+/hour Reports to: Maison Sisley Manager Sisley is currently looking for a talented and experienced Freelance Hair Stylist to join our team. As a freelance Hair Stylist at the Maison Sisley, you will be responsible for providing top-quality hair styling services to our esteemed clientele while driving the growth of Hair Rituel product sales. Responsibilities: Perform blowouts and Hair Rituel treatments according to customers' needs and preferences. Book customers for hair styling services and maintain their booking records in the store's system. Recommend and sell Hair Rituel products to customers based on their hair type and styling needs. Maintain and grow the customer base by providing excellent customer service and following up with customers after their visit. Collaborate with all the team in the store to provide a high standard customer service. Maintain a clean and well-organized work area in the store. Qualifications: Minimum of 2 years of experience as a Hair Stylist is a plus. Valid New York state cosmetology license is required. Excellent communication and interpersonal skills. Good understanding of hair care products and ability to recommend and sell them to customers. If you are passionate about hair styling and want to work in a luxury spa/retail store environment, we encourage you to apply for this exciting freelance opportunity! Job Type: Part-time
We are a newly opened Japanese hair salon located in the vibrant Park Slope and Gowanus area of Brooklyn, and we are currently seeking talented hairstylists to join our growing team. If you are passionate about hairstyling, creativity, and delivering exceptional customer service, we’d love to hear from you! About Us At U&K Salon, our mission is to build long-term connections with our neighborhood clients, helping them look and feel their best while growing together with our community. You’ll have the opportunity to showcase your skills in a dynamic, supportive environment, collaborating with a team of passionate professionals who share your love for the industry. What You’ll Do: Offer a full range of hair services, including haircuts, coloring, treatments, and styling. Consult with clients to understand their hair goals and preferences, delivering tailored results. Stay informed on the latest hair trends, techniques, and products to offer top-quality service. Maintain a clean, organized workstation and adhere to salon best practices. Build lasting relationships with clients through personalized service and recommendations. Contribute to a welcoming, positive atmosphere that reflects our salon’s values. Requirements: Valid hairstyling license in New York State. Proven experience as a hairstylist, with a strong portfolio of your work. In-depth knowledge of hair care techniques, trends, and products. Strong communication and interpersonal skills to engage with clients and team members. Ability to manage multiple client appointments in a fast-paced environment. Availability to work evenings and weekends as needed. What We Offer: Competitive compensation packages, including hourly, hourly plus commission, and commission-only pay. Opportunities for professional growth and ongoing education. A supportive, inclusive work environment that values creativity and collaboration. Supplemental pay types include tips, hourly pay, and commission options. Skills: Expertise in cutting, coloring, shampooing, blow-drying for men and women. Experience in chemical services, including treatments and color services. Commitment to staying current with hairstyling trends and techniques. Job Types: Full-time and part-time positions available. Why Join Us? At U&K Salon, we prioritize fostering a vibrant, team-oriented environment where every stylist can thrive and grow. With continuous learning opportunities, a supportive team, and a commitment to exceptional service, you’ll have the chance to elevate your career while being part of a creative, welcoming space. If you’re a passionate hairstylist looking for an exciting opportunity in New York, apply today with your resume, portfolio, and a brief introduction. We look forward to meeting you and discussing how your talents can contribute to our salon’s success! Job Types: Full-time, Part-time, Internship License/Certification: Barbering License (Preferred) Cosmetology License (Required) Work Location: In person
Busy Optical store looking for a serious, quick, aggressive, experienced sales person. If the right candidate has no experience we are willing to train. F/T and P/T positions available. Spanish speaking is a plus. Responsibilities Greet and welcome guests as soon as they arrive at the office Answer, screen and forward incoming phone calls Book appointments and manage patient schedules. Check patients eligibility through there insurance portal. Communicate effectively with the Optometrist and other team members. Order Frames and lenses through insurance portals. Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Manage emails and voicemails promptly and professionally. Skills Proven work experience as a Receptionist, Front Office Representative or similar role Must have Knowledge with different type of Medical/Vision plans. Must be familiar with Myopia, Presbyopia, etc. Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude High school degree; additional certification in Office Management is a plus. Join our team and help us provide exceptional care to our patients! Job Type: Full-time Pay: $16.00 - $24.00 per hour Benefits: Employee discount Paid time off Vision insurance Schedule: 8 hour shift Education: High school or equivalent (Required) Experience: Medical receptionist: 1 year (Required) Work Location: In person
Metropolitan Family Services offers people with intellectual and developmental disabilities a comprehensive range of services across their lifespan. If you want to make a difference in the lives of others - we want YOU to join our team of caring professionals as a Supervisor in our Adult Day Habilitation Program! As part of our team you will have the personal rewards of making a difference in the lives of adults and their families. In the Supervisor Day Habilitation position you will oversee the activities of a day habilitation program and will be responsible for direct supervision of program staff. You will ensure that all services provided meet the individualized goals of the individuals served and align with the mission, vison and guiding principles of the agency. Hours of Employment: This is a full-time position. Monday - Friday 8:00 am - 4:00 pm Key Job Skills: Provide direct oversight, supervision, and problem-solving to employees in accordance with Agency policy and expectations. Responsible for ensuring the safety and supervision of individuals served. Maintains necessary documentation and reports as required and per agency policies. Communicates in a positive manner agency, regulatory body and departmental or program policies, procedures and standards of work. Demonstrates professional demeanor and acts as a role model for employees and individuals by interacting with others in a professional and respectful manner. Maintains a safe and productive environment for staff, individuals served, and their families/advocates. Monitors expenses to help in the maintenance of the budget for the program. Complies with Regulatory and Agency audits (internal and external). Maintains confidentiality of information relating to individuals and their families in accordance with agency policy. Participates in conferences, workshops, and regular and mandatory training as needed or recommended to enhance job skills and personal growth and development. Adheres to agency's policies and procedures as well as department guidelines. Comprehensive benefit plan including but not limited to: Medical / Dental / Vision Insurance Qualifications: Bachelor’s preferred. An equivalent combination of education and experience may be considered. Must have prior experience in providing service to individuals with developmental disabilities. Demonstrated ability to plan and organize the daily operations of a classroom environment as well as supervision of staff. Must have a valid and clean NYS driver license and reliable transportation to travel Demonstrated ability to effectively communicate orally and in writing. Demonstrated ability to exercise good judgment in planning, implementing, and evaluating work with individuals, customers, and employees. Demonstrated tolerance for stressful interactions and situations. Demonstrated ability to use Microsoft Office software and other computer programs which are pertinent. Demonstrated excellent time management and organizational skills. Demonstrated knowledge, understanding, and commitment to the mission, vision and guiding principles of the organization. Compensation: $50,000 to $56,000 per year MFS an Equal Opportunity Employer and provides a positive, flexible and autonomous work environment, where employees are passionate about our mission, vision and guiding principles. Our employees are able to make a substantial difference in the lives of people and their families. Company Description Metropolitan Family Services provides services for individuals with mental and physical disabilities. Company Description Metropolitan Family Services provides services for individuals with mental and physical disabilities.
Job Summary: A Hair Salon Team Leader is a pivotal role in ensuring the smooth daily operations of the salon while delivering exceptional customer service and maintaining the highest standards of hair care. The Team Leader is responsible for managing and motivating a team of stylists and other salon staff, overseeing client satisfaction, and ensuring salon policies and procedures are followed. Responsibilities: Team Leadership and Supervision: - Lead, manage, and motivate a team of hair stylists, colorists, and other salon staff. - Foster a positive, collaborative, and professional work environment. - Conduct regular team meetings to communicate goals, updates, and address any issues. - Provide ongoing training, mentorship, and performance feedback to team members. Customer Service: - Ensure all clients receive exceptional service and quality hair treatments. - Address and resolve any customer complaints or issues efficiently and professionally. - Maintain a welcoming and customer-friendly salon atmosphere. Salon Operations: - Oversee daily operations including appointment scheduling, inventory management, and maintenance of salon equipment and supplies. - Ensure compliance with health and safety regulations and sanitation standards. - Manage opening and closing procedures of the salon. Sales and Marketing: - Promote salon services, packages, and retail products to increase sales. - Implement and track sales targets and incentive programs for team members. - Collaborate on marketing and promotional activities to attract new clients and retain existing ones. Qualifications: - Proven experience as a senior stylist or similar role in a salon setting. - Exceptional skills in hair cutting, coloring, and styling techniques. - Strong leadership, management, and interpersonal abilities. - Excellent customer service and problem-solving skills. - Knowledge of salon software for scheduling and inventory management. - Certified and licensed cosmetologist. - Ability to work flexible hours, including evenings and weekends. Key Attributes: - Inspiring and motivational leader. - Exceptional communication and organizational skills. - Passion for the beauty industry and staying updated on the latest trends and techniques. - Ability to handle stressful situations with poise and professionalism. - Strong attention to detail and commitment to quality. Benefits: - Competitive salary and performance-based bonuses. - Opportunities for professional growth and development. - Product discounts and complimentary services. - Positive and supportive work environment. Job Types: Full-time, Part-time Pay: $20.00 - $25.00 per hour Expected hours: 20 – 25 per week Benefits: Employee discount Flexible schedule Paid time off Schedule: 8 hour shift Monday to Friday Weekends as needed Supplemental Pay: Commission pay Performance bonus Tips
Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner Be responsible for obtaining and filing patients' charts, and assisting our patients as needed Maintain the daily operations of the office by following standard operating procedures and guidelines Contribute to team effort by smoothly transitioning into daily roles as needed Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant) Navigate through NextGen to access and provide patient information Maintain compliance by contacting patients to confirm appointments Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments Responsible for the opening and closing procedures of the office as needed Assist in comforting the patients and maintaining the reception area Other administrative tasks as needed Knowledge and Experience 1+ years of relevant medical administrative experience, preferred Experience with medical insurance/verification is a plus Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred Experience with EMR, preferred Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Bilingual (English/Spanish) Required Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset A strong sense of urgency and focus in accomplishing tasks Schedule: Monday, Wednesday, Thursday & Friday: 8:00am - 4:30pm & Tuesday: 11:00am - 7:30pm Pay: $17
The Kati Roll Company serves authentic street Kati Rolls, bringing the vibrant flavors of Kolkata, India, to the heart of Manhattan. We pride ourselves on using high-quality ingredients and traditional recipes to create a unique and delicious dining experience. We are seeking enthusiastic and dedicated team members to join our growing family. As a Team Member, you will play a crucial role in delivering exceptional service and ensuring our customers enjoy their experience at The Kati Roll Company. Key Responsibilities: Prepare and serve Kati Rolls and other menu items with care and attention to detail. Provide friendly and efficient customer service to all guests. Maintain a clean and organized workspace, adhering to food safety standards. Assist with inventory management and restocking supplies as needed. Collaborate with team members to create a positive and energetic work environment. Qualifications: Previous experience in the food service industry is a plus, but not required. Strong communication skills and a passion for customer service. Ability to work in a fast-paced environment and handle multiple tasks. Availability to work flexible hours, including weekends and holidays. Must be a team player with a positive attitude. Benefits: Competitive hourly wage with opportunities for tips. Employee discounts on food and beverages. Flexible scheduling. Opportunities for career growth and advancement.
Hiring Guest Services / Front Desk Associates! Hiring for Manhattan Locations - As a Guest Service Associate, you will connect and engage with our customers by providing excellent customer service and be an expert in the EWC brand. You will use your expertise to ensure every moment is an opportunity for confidence! We seek a charismatic person who can lead with care and integrity and is committed to delighting our guests. Perks & Benefits: - This is a sales / performance-based position and you earn sales commission, in addition to an hourly wage, for hitting weekly sales targets! - 50% off waxing and 40% discount on EWC retail products - Hourly wage plus commission, resulting in typical total compensation of $20-$40/hour - 401(k) with match - Supplemented health insurance offered to associates who meet the hours criteria - Paid sick time and family leave - Flexible days and hours because work/life balance is important - Consistent schedule **Responsibilities:** - - Provide impeccable service to our guests and be a true ambassador of the brand ensuring that every guest is treated according to European Wax Center standards. - - Drive and exceed individual key performance indicators, by ensuring the highest level of customer service and guest experience. - - - lain the benefits of our savings program, products, and promotions. - - Answer phone calls professionally and respond to guest inquiries. - - Provide the best experience for customers by continuously building knowledge of company promotions, packages, products, and loyalty programs. - - Create and maintain accurate annotations of customer reservations. - - Process customer purchases and maintain an accurate cash drawer. We are looking for a person who: - Can work 24 - 35 hours per week, including one weekend day per week. - Has a friendly, eager and personable demeanor and strong communication skills - Thrives working in a team environment. - Has a collaborative spirit and proactive attitude. - Is able to manage productivity and sales to ensure goals are achieved. - Is excited to prioritize and understand customer service and satisfaction. - Responds well to coaching and performance goals. - Is able to multitask and pivot. - Has a work history that includes sales experience. Hiring for Manhattan Locations!! About European Wax Center European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.
We are a newly opened Japanese hair salon located in the vibrant Park Slope and Gowanus area of Brooklyn, and we are currently seeking talented hairstylists to join our growing team. If you are passionate about hairstyling, creativity, and delivering exceptional customer service, we’d love to hear from you! About Us At U&K Salon, our mission is to build long-term connections with our neighborhood clients, helping them look and feel their best while growing together with our community. You’ll have the opportunity to showcase your skills in a dynamic, supportive environment, collaborating with a team of passionate professionals who share your love for the industry. What You’ll Do: Offer a full range of hair services, including haircuts, coloring, treatments, and styling. Consult with clients to understand their hair goals and preferences, delivering tailored results. Stay informed on the latest hair trends, techniques, and products to offer top-quality service. Maintain a clean, organized workstation and adhere to salon best practices. Build lasting relationships with clients through personalized service and recommendations. Contribute to a welcoming, positive atmosphere that reflects our salon’s values. Requirements: Valid hairstyling license in New York State. Proven experience as a hairstylist, with a strong portfolio of your work. In-depth knowledge of hair care techniques, trends, and products. Strong communication and interpersonal skills to engage with clients and team members. Ability to manage multiple client appointments in a fast-paced environment. Availability to work evenings and weekends as needed. What We Offer: Competitive compensation packages, including hourly, hourly plus commission, and commission-only pay. Opportunities for professional growth and ongoing education. A supportive, inclusive work environment that values creativity and collaboration. Supplemental pay types include tips, hourly pay, and commission options. Skills: Expertise in cutting, coloring, shampooing, blow-drying for men and women. Experience in chemical services, including treatments and color services. Commitment to staying current with hairstyling trends and techniques. Job Types: Full-time and part-time positions available. Why Join Us? At U&K Salon, we prioritize fostering a vibrant, team-oriented environment where every stylist can thrive and grow. With continuous learning opportunities, a supportive team, and a commitment to exceptional service, you’ll have the chance to elevate your career while being part of a creative, welcoming space. If you’re a passionate hairstylist looking for an exciting opportunity in New York, apply today with your resume, portfolio, and a brief introduction. We look forward to meeting you and discussing how your talents can contribute to our salon’s success! Job Types: Full-time, Part-time, Internship Pay: Up to $22.00 per hour Benefits: Employee discount Flexible schedule Opportunities for advancement Paid training Schedule: Afternoon shift Choose your own hours Day shift Every weekend Monday to Friday No weekends Supplemental Pay: Commission pay Tips License/Certification: Barbering License (Preferred) Cosmetology License (Required) Work Location: In person
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MUST HAVE PROFESSIONAL EAR PIERCING EXPERIENCE. Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redefine personal jewelry decisions. Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who’s craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Simplicity achieves marvelous and Doviana achieves eternally. The Role: (must have ear piercing experience) The Piercer/Stylist is responsible for overseeing all aspects of the Doviana Piercing Studio while driving customer service excellence, increasing profitability and fostering an environment of superior store services to Doviana clientele. They maintain excellent knowledge of infection control and sanitization procedures and keep the piercing studio to the highest sanitization standards at all times. Operations: Ensure health and safety standards are maintained by following internal standards, and local guidelines. Ensure excellent cleanliness of the studio, maintenance of sharps and biohazard waste, and physical space requirements are met. Uphold legal compliance in all customer interactions including verifying proper identification, requirements, and waivers. Update Store Manager on all local laws and protocol updates. Maintain strong communication with Store Manager to manage piercing studio product display. Remain knowledgeable on Doviana products and become an expert on the piercing jewelry assortment inclusive of labret sizing, materials, gemstones, and metals. Work with the Store Manager to minimize shrink of piercing inventory through effective communication and compliance with inventory management systems. Communicate with Store Manager to order necessary piercing equipment. Ensure all legislated paperwork and client record keeping is met and maintained at all times. Oversee and manage all aspects of the piercing studio, working closely with the Store Manager. Support a memorable and customized customer service experience. Answer customers questions regarding to merchandise, brands, etc. Help make informed suggestions that affect the service, and productivity. Help contribute to social media content. Clean and organize the showroom/store/piercing studio. Comfortable with technology and facilitate the checkout process through POS. Help contribute to social media content. Qualifications: 1+ years experience with needle piercing. Experience working with threadless 2-piece piercing jewelry. Up to date with First Aid and Blood-borne Pathogens OSHA Certifications. Have or be registrable with local law enforcement (license or permits). Understanding of local market piercing law requirements. Strong knowledge of health and safety protocols surrounding piercing procedures. Excellent communication & customer service skills. Proficient in Shopify, Points of Sales (for checking out). If not, willing to be trained. At least half-year working experience in retail stores. Ability is to work independently and manage multiple tasks. Flexible work schedule and ability to work overtime as needed. The Successful Candidate Will Have: Love and care Doviana and our customers. Love smiling & love your life (Important). Excellent problem solving skills. Pay attention to details. Strong sales records and able to hit sales targets. Ability to multitask and work well under pressure. Always looking for feedback from customers and co-workers. Schedule: Full-time or Part-time (Must be able to work weekends when need) Accommodation / Accessibility: DOVIANA does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application. Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Expected hours: 8 – 40 per week Benefits: Employee discount Flexible schedule Parental leave Professional development assistance Schedule: 4 hour shift 8 hour shift Holidays Weekends as needed Supplemental Pay: Bonus opportunities Commission pay Tips Experience: Ear Piercing: 1 year (Preferred) License/Certification: First Aid Certification (Preferred) Ability to Relocate: New York, NY 10012: Relocate before starting work (Required) Work Location: In person