Customer care manager jobs in New York, NYCreate job alerts

Job Type: Full-Time Location: Brooklyn Navy Yard Job Summary: We are seeking an organized and efficient Dry Cleaner Production Coordinator to join our team at our dry cleaning production facility. In this role, you will act as a key liaison between our boutique stores, production team, and customers, ensuring smooth operations and excellent customer service. The ideal candidate will be detail-oriented, adaptable, and able to work well under pressure while maintaining a positive, team-oriented attitude. Key Responsibilities: Communication: Serve as the primary point of contact between boutique stores, production, and customers. Ensure timely and clear communication regarding garment status, special requests, or any issues that arise. Garment Care: Maintain a keen eye for detail in all garment handling, ensuring that each item is processed, cleaned, and finished to the highest quality standards. Multitasking: Manage multiple tasks and priorities simultaneously, such as tracking orders, coordinating between departments, and addressing customer concerns. Flexibility: Adapt to changes in workflow or priorities as needed and be willing to take on various tasks that arise during day-to-day operations. Working Under Pressure: Stay calm and efficient during peak times or challenging situations to meet deadlines and ensure customer satisfaction. Mental Focus: Demonstrate strong concentration and attention to detail, even during busy periods, to ensure high-quality results. Bilingual: Fluency in both Spanish and English is preferred to effectively communicate with a diverse customer base and team members. Easygoing Attitude: Maintain a friendly, approachable demeanor with customers and colleagues alike, fostering a positive and collaborative work environment. Additional Duties: Be open to assisting with other tasks, such as inventory management or equipment maintenance, as needed to support the smooth operation of the facility. Qualifications: High school diploma or equivalent (some college preferred) Experience in a customer service or production role (preferably in the dry cleaning or garment industry) Strong communication skills in both English and Spanish (written and verbal) Ability to multitask, prioritize, and work effectively under pressure Attention to detail and commitment to quality garment care Flexible, team-oriented, and willing to take on new responsibilities Positive attitude and ability to interact with customers and coworkers in a friendly, professional manner. How to Apply: Interested candidates are invited to submit a resume and cover letter highlighting their experience and qualifications for the role. Join our team and contribute to maintaining the high standards of quality and service our customers expect!

Location: TraxNYC, New York, NY Role Summary: TraxNYC is seeking a charismatic and customer-focused Jewelry Sales Associate to join our team. This role is integral to providing an exceptional shopping experience for our clientele. The ideal candidate will have a passion for luxury jewelry, excellent communication skills, and the ability to build strong relationships with customers in a fast-paced retail environment. Responsibilities: Customer Engagement: Greet and assist customers, providing personalized recommendations based on their preferences and needs. Build and maintain lasting relationships with clients, fostering loyalty and trust. Educate customers about the quality, craftsmanship, and uniqueness of TraxNYC jewelry. Sales Performance: Meet and exceed individual and team sales targets. Upsell and cross-sell products to maximize sales opportunities. Handle customer inquiries, follow-ups, and resolve any concerns professionally. Product Knowledge: Stay updated on the latest jewelry trends, company offerings, and industry developments. Provide detailed information about materials, designs, and care instructions for jewelry pieces. Store Operations: Maintain the appearance of the store, ensuring displays are visually appealing and well-stocked. Assist with inventory management, including stock checks and restocking items as needed. Process transactions accurately and efficiently using the store's point-of-sale system. Qualifications: Previous experience in luxury retail sales, jewelry sales, or a similar customer-facing role is highly preferred. Excellent interpersonal and communication skills with a strong ability to connect with diverse customers. A passion for luxury goods and an understanding of fine jewelry craftsmanship. Sales-driven mindset with the ability to work toward and achieve goals. Basic computer skills; experience with CRM or inventory management software is a plus. GIA certifications or similar qualifications are a plus. What We Offer: Commission-based earnings only. Opportunities to work with a vibrant and creative team in the luxury jewelry industry. Employee discounts on all TraxNYC products. A collaborative work environment with opportunities for growth and professional development. Job Type: Full-time Pay: Commission-based earnings only Expected Hours: 45-50 per week Benefits: Employee discount Commission-based earnings PTO & sick days after 1 year of tenure

Job Summary : Full- Time Medical Assistant at our Upper East Side Office. The Medial Assistant is responsible for performing the highest quality of medical, clinical and clerical tasks in a medical setting. Schedule : Full time, Monday - Friday 9am-5:00 pm . Open Flexibility to help cover in a team environment is needed. Medical Assistant Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective providers Assist physician in medical , cosmetic and laser procedures Prep rooms before and after patients, including checking all equipment at the beginning of each shift to ensure all is in proper working order Daily scan all retail and cosmetic products and medical supplies and alert Practice Manager of any low level supplies Qualifications Healthcare experience required Nationally Certified Medical Assistant preferred Experience using EMR software and patient scheduling system Must be computer savvy Strong communication, interpersonal and organizational skills Excellent patient relations and customer services skills

Natural Squeeze is on a mission to provide wholesome, organic options to our community, and we are expanding our team! We are in search of passionate individuals who are adept in the kitchen and have a love for healthful, natural foods. Our aim is to create a lively, nourishing space for both our customers and our team. Grill and Prep Cook: - Preparation of salads, sandwiches, and healthy bowls. - Must have prior experience in a kitchen setting, specifically with grilling and assembling fresh meals. - Ensuring the maintenance of clean and sanitary working areas. - Following proper procedures for food prep, receiving, and storing inventory. - Ability to understand and comply with our quality and health standards. General Responsibilities: - Assisting with stocking and setting up kitchen stations. - Operating kitchen equipment safely, including knives, blenders, and juicers. - Maximizing sales potential through friendly and courteous customer service. - Ability to perform opening, mid, and closing duties following given procedures. - Arriving at work on time, appropriately groomed, and ready to work. Skills: - Effective time management skills. - Demonstrates a passion for cooking and cares about healthy, nutritious, and delicious food. - Open and willing to communicate in a respectful way. - Ability to meet customer service expectation standards when interacting with customers, vendors, and Team Members. - Attention to detail. Physical Requirements: - Standing/walking for 6-8 hours in an 10-hour workday. - Ability to work a flexible schedule. - Ability to use tools and equipment, including knives, blenders, juicers, and other kitchen appliances. Benefits: - Competitive Wages: Hourly pay + tips

Physical work, primary task is care stain removal on clothing. MUST work most Saturdays MUST have good personal skills and customer service skills. If no experience, MUST be a fast learner BONUS if another spoken language. BONUS if knows tailoring CANNOT make mistakes, MUST be careful in all actions Cleaners work must be done onsite. Will learn all aspects of business. Will ultimately be cleaner and manager for the cleaner. Training Provided. Job Types: Full-time, Part-time Pay: From $16.00 per hour Expected hours: 40 per week Schedule: Day shift Weekends as needed Work Location: Hybrid remote in Oakland Gardens, NY 11364

Bartenders Needed for New Year’s Eve in Manhattan Join us for one of the biggest nights of the year in NYC! We’re seeking energetic, fast, and skilled bartenders to bring fun and professionalism to our New Year’s Eve event. What We’re Looking For: Quick learners who can adapt to a fast-paced environment. Polished individuals who take pride in their appearance, presence, and drink presentation. A rock star behind the bar who genuinely cares about their craft and the guest experience. Team players with a fun, trustworthy, and positive attitude. Why Join Us? The biggest night of the year means the biggest tips of the year! Reliable base hourly pay, pre-collected gratuities, and consistent cash tips throughout the night. Additional tips are inevitable as everyone celebrates ringing in the New Year! Opportunity to work at ongoing and upcoming events throughout the year, even during the slower season. Qualifications Proven experience in bartending and customer service Proficiency with POS systems Strong time management and sales skills Knowledge of food safety and handling practices Basic math skills for cash handling and transactions Interviews are being held ASAP! Don’t miss your chance to be part of our exciting events team.

We are seeking a talented and creative Hair Stylist to join our dynamic team. The ideal candidate will possess a passion for natural hair care and styling, along with a strong understanding of current trends and techniques. As a Hair Stylist, you will provide exceptional hair services to clients, ensuring their satisfaction while promoting a welcoming and professional salon environment. Duties Perform a variety of hair services including hair extensions, silk press, styling, and treatments tailored to individual client needs. Maintain up-to-date knowledge of current trends in hair styling and care to provide clients with informed recommendations. Utilize salon software for scheduling appointments, managing client records, and processing transactions efficiently. Engage in retail sales by recommending products that enhance client hair care routines and overall satisfaction. Ensure cleanliness and organization of the salon area, adhering to health and safety standards. Build strong relationships with clients through excellent customer service and effective communication. Qualifications Proficiency in hair styling techniques, including but not limited to cutting, styling, and hair threading. Familiarity with salon software for appointment management and client interactions is preferred. Excellent interpersonal skills with the ability to create a friendly atmosphere for clients. Previous experience in a salon environment is an advantage but not mandatory; recent graduates are encouraged to apply. A commitment to ongoing professional development in the beauty industry. Join our team as a Hair Stylist where your creativity can shine while providing exceptional service! Job Types: Full-time, Part-time, Contract, Apprenticeship, Temporary, Internship Pay: $20.00 - $50.00 per hour Expected hours: 20 – 40 per week Benefits: Employee discount Flexible schedule Paid training Professional development assistance Schedule: Choose your own hours Supplemental Pay: Commission pay Tips License/Certification: Cosmetology License (Preferred) Shift availability: Day Shift (Required) Night Shift (Preferred) Ability to Commute: Bronx, NY 10451 (Required) Work Location: In person

Job Description: Nail Technician (Manicure and Pedicure Specialist) Position Overview A Nail Technician is responsible for providing professional nail care services, including manicures, pedicures, and other specialized nail treatments. The role requires strong customer service skills, attention to detail, and the ability to create a clean, relaxing, and welcoming environment for clients. Key Responsibilities 1. Manicure Services • Perform standard and advanced manicure services, including nail shaping, cuticle care, buffing, and polishing. • Apply nail art, gel polish, or acrylic enhancements based on client requests. • Provide advice on nail care and maintenance. 2. Pedicure Services • Conduct thorough pedicures, including soaking, exfoliating, and moisturizing. • Address common foot care needs such as callus removal and cuticle trimming. • Ensure proper hygiene and comfort for the client during the service. 3. Sanitation & Safety • Maintain a clean and sanitized work area, adhering to industry and local health regulations. • Sterilize tools and equipment between clients. • Use protective measures to ensure the safety and well-being of clients and themselves. 4. Customer Interaction • Greet clients warmly and assess their nail care needs. • Offer recommendations on nail styles, treatments, and products. • Build relationships with clients to ensure repeat business and satisfaction. 5. Product Knowledge & Upselling • Stay updated on the latest nail care trends and techniques. • Promote and sell nail care products, such as polishes, lotions, or treatments. 6. Team Collaboration • Work collaboratively with other team members to provide a seamless spa or salon experience. • Assist in scheduling, inventory management, and maintaining salon supplies. Skills & Qualifications • Certified Nail Technician or relevant training in manicure and pedicure techniques. • Strong knowledge of nail and skin health. • Excellent communication and interpersonal skills. • Attention to detail and creativity in nail design. • Familiarity with salon software for booking appointments is a plus. Work Environment • Professional salon, spa, or mobile nail service setting. • Standing or sitting for extended periods while performing treatments. • Use of specialized tools and chemicals (e.g., acetone, nail polish remover, etc.).

Rich Ventures Marketing is a Subscription-as-a-Service (SaaS) marketing agency aimed at helping small businesses and startups promote their company. Our team will take care of all the marketing and digital presence needs for our customers - building and managing the website, syncing all digital presence data (Yelp, Google My Business), creating content and executing social media strategy and postings, SEO, and paid ads/media. Our unique payment model allows for predictable budgeting, ongoing services, and no billable hours - $999/mo annually. If you have an idea for some extra marketing, we’ll cover it! We truly make the relationship with our clients feel more like a partnership. We are looking for full-time sales consultants hungry to close sales and willing to do business-to-business canvassing for lead generation. We pay $16/hr + $200 per closed client - we expect that you can reach 10-12 businesses per hour. STILL INTERESTED? Tell us about your door-to-door sales experience Why do you want to work for us? What is your marketing experience?