Customer care manager jobs in Boston, Massachusetts - Page 5Create job alerts

Job Description Looking for a career in Automotive Servicing? Want to learn from one of the best? What is the difference between Mirak Automotive Group? We are a family-owned dealership who prides itself on longevity and advancement. We are growing and are looking for Quick Service technicians to perform routine maintenance and state inspections. This is a terrific opportunity for someone who wants to start a career in the automotive service industry. Our Quick Service Technicians who have a valid MA driver’s license enjoys: • Competitive hourly rates experience dependent, • Initiative-taking and diligence about delivering excellent customer service., • Car care experience – Oil change, Tire Rotations and Tire Change to name a few., • Willing to learn new technology, repair, and service procedures to specifications., • Valid MA driver’s license What you be responsible for: • Inspect our new and used vehicles prior to delivery to our customers and perform needed maintenance and repairs., • Test Components and systems using diagnostic tools and service equipment., • Communicate with the Service Manager to keep customers informed of additional services if needed., • Execute repairs to manufacturers specifications. How you benefit from what we offer on Day 1 of Employment: • Blue Cross Blue Shield HMO health insurance, • Delta Dental, • VSP Vision Care, • Short Term and Long-Term Disability Insurance offerings, • Life Insurance (100% Employer paid), • Additional Life Insurance for you and your family available for purchase, • Employee Discounts on Parts, Service, Vehicle Purchases, • Flex Spending Account (FSA), • Paid sick and vacation.

Job Description • Regional Sales Manager, • Channel Manager / Distribution Expert, • Global Company - Manufacturer, • Valves – Process Equipment PHARMACEUTICAL, • Mechanical Engineering Components/ Fluid Dynamics, • World Class training and Professional Development, • $130,000 to $150,000 Basic salary (experience dependent), • Home Office, 401K, Medical, Laptop, Mobile Phone, Credit Card and Bonus, on target earnings of $200,000, • Northeast USA - Ideally based MA, NY, NJ, NH, • Home Based could live in Boston, New York, New Jersey, Philadelphia, Newark, Bangor, Portland, Connecticut, New Hampshire, Pennsylvania, Baltimore etc. What You Will Do: • Strategic development and tactical execution of new business generation., • Managing and developing your Channel partners working closely with OEM’s and Engineering Houses you will be involved in major new client acquisition in the pharmaceutical, biopharma, life science, cosmetics, personal care, and food and Beveridge markets, • Delivering focused sales and marketing campaigns designed to drive aggressive revenue growth in the above process industries., • Writing business proposals, customer forecasts and negotiating with stakeholders., • Identifying and mapping business strengths and customer needs., • Researching business opportunities and viable additional income streams., • Drafting and reviewing contracts., • Ideally with experience of selling technical products through distribution/channel partners to industrial end users and OEMs., • Knowledge of process industries and mechanical flow related components, • A strong strategic thinker with exceptional business development and account management skills., • Outstanding at getting in front of corporate customers, gaining buy in, and then selling across all relevant departments., • Able to develop new business opportunities, coupled with an eye for upselling/cross selling., • Proven track record of Managing Channel/ distribution partners, • You will be an excellent communicator and be able to connect and sell to a wide variety of functional decision makers. The best part of this is, if you are successful in getting the job, we guarantee that you are going to love it. Why? For every 100 people we recruit, 96% are still with their company 12-months later, and 94% are still there 2-years later. That speaks for itself. Want to be a part of this? Of course, you do! If you have the entrepreneurial spirit and passion this position requires then get in touch now before the deadline expires. To apply, click on the apply button below, contact Jonathan Sallis, or call the Mercury Hampton office directly on 0044 1925 937311. We aim to respond to all successful applicants within two working days.

Job DescriptionThe Store Manager is at the heart of everything we do at Pavement. You care about the craft of coffee & bagels, the communities that we serve, the teams that we build, and the relationships that grow along the way. You are focused on helping your team thrive in a fast-paced environment and thinking quickly on your feet to adapt to the situations at hand. You know how to leverage your team's strengths to build a one-of-a-kind customer experience that both embraces and elevates our inclusive work culture.You will • Be responsible for staffing store operations and supporting a team environment. This includes interviewing, hiring, onboarding, training, and performance management., • Communicate clearly and concisely to maintain store operations and create a great work environment for both up and down levels of management., • Show a willingness to improve and receive feedback and provide respectful, constructive feedback to others, including to upper management., • Ensure all customers have a hospitable and welcoming experience by coaching the team on how to engage with customers to exceed their expectations., • Model a customer-focused attitude and a strong work ethic on the floor., • Develop the team by giving honest, constructive feedback, annual performance reviews, and holding each person equally accountable to store expectations. Take into consideration individual motivations, needs, and concerns., • Promote and maintain a respectful work environment where all employees and customers are treated with respect and dignity., • Ensure all employees adhere to legal and operational requirements., • Build thoughtful schedules for store operations, balancing individual and team needs and meeting store labor targets for efficiency., • Manage daily operations smoothly by being timely and accurate with schedules, ordering, inventory management, time and attendance, key performance measures, etc, • Drive the operational efficiency of the store by finding ways to solve problems for the team, improve customer service, and improve operational efficiency., • Collaborate with the area manager to develop a shared vision for the store, including store sale goals, team morale, deployment and scheduling strategy, etc., • Work to achieve store goals set by the area manager and director of operations. You are, • Searching for a career in food & beverage in a dynamic, growing company, • Passionate about the craft & care that goes into great food & beverage, • Reliable - your team can depend on you to be punctual and to have a positive attitude, • Thoughtful and looking to connect with the communities we serve by creating memorable experiences, • Observant. You care about the little things and have an eye for detail., • Eligible to work in the United States, • A team player and work with all levels in the company to build a great work culture.You have, • Basic math & computer skills, • A flexible schedule and are available to work mornings, evenings, weekends, and holidays, • An eye for analytics and noticing trendsSome of our benefits, • Health insurance, • Dental Insurance, • Paid Time Off, • Free drinks at any of our cafes, • A staff meal policy for when you are working, • 401k with a company match Compensation We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description HyperLight is at the forefront of the commercialization of thin-film lithium niobate (TFLN) integrated photonics - a material and process technology that is enabling high-performance, scalable optical components across AI/datacom infrastructure, hyperscale computing, quantum computing, sensing, and beyond. Founded in 2018 and backed by leading venture capital, we’ve built a team and a platform focused on real-world mass deployment of TFLN photonics technology. At the core of our work is the TFLN Chiplet™ platform — a modular, integrated architecture designed for scalability, manufacturability, and seamless integration into complex systems. It offers a rare combination of extraordinary performance and industrial readiness, enabling system developers across applications to deploy the technology fast and ready. We partner with our customers and suppliers from conceptualization, design, and prototyping phases, all the way through mass production to ensure smooth and rapid deployment of TFLN photonic technology. We believe our platform is the key, in the golden age of integrated photonics, to empower humanity to the next level. We assembled a world class team covering engineering, business and operations. We believe in the power of integrity, innovation, collaboration and pragmatic solutions. Our diverse team thrives on challenges and is united by a shared commitment to excellence. We take pride in tackling complex challenges with curiosity, humility, and a deep sense of care for one another. We are expanding our team and seeking a Program Manager, PIC Development to drive projects forward for our industry-leading customers. The selected candidate will be responsible for project planning, resource management, and performance tracking, and driving seamless cross-functional collaboration to produce and deliver our cutting edge chips at scale for mission critical customers and partners. In this role, you will play a key part in ensuring we execute on HyperLight's ambitious goals and accelerating our growth. Key Responsibilities: • Establish project plans and oversee product deliverables, customer engagements, product qualification efforts, and contract manufacturing and global supply chain activities and deliverables., • Collaborate closely with Product, Sales, Operations, and Engineering leaders on planning, resource allocation, and timeline management to meet product and customer milestones and ensure effective execution against project plans and expectations., • Own and improve communication and documentation among cross-functional teams including design, manufacturing, and testing to ensure seamless handoffs., • Monitor and report on project performance metrics, and adjust plans as necessary to ensure timely delivery., • Bachelor's degree in Electrical Engineering, Physics, or related field; advanced degree preferred., • 5+ years of experience in program management in the semiconductor, electro-optical components and fiber-optic tranceiver hardware development industry, with a successful track record of managing engineering projects., • Familiarity of photonic integrated circuits, semiconductor fabrication, and mass production processes., • Excellent organizational skills with the ability to manage multiple concurrent projects effectively., • Proven leadership skills and the ability to engage and motivate cross-functional teams., • Strong communication skills, capable of presenting complex technical concepts to diverse audiences., • Experience with project management tools and methodologies is essential., • Ability to thrive in a fast-paced, dynamic environment while maintaining flexibility in response to changing priorities., • Competitive market-based compensation, • Comprehensive health coverage, including medical, vision, and dental plans for individuals and families, • 401(k) retirement plans with employee matching, • Paid Parental Leave, • Life and disability insurance, • Commuter benefits and subsidies, • Professional growth and mentorship opportunities HyperLight is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Ambulance Billing Specialist -Full Time Job Overview: We are seeking a highly organized and detail-oriented individual to join our team as a Billing Specialist. The successful candidate will be responsible for Billing Ambulance Claims. The ideal candidate will have strong communication skills, a customer service mindset, and the ability to work independently in a fast-paced environment. Responsibilities: • Accurately assign appropriate codes to ambulance services based on documentation and coding guidelines., • Ensure timely and accurate submission of claims to insurance providers and other payers., • Review and correct any billing errors to minimize claim denials., • Review and monitor status on submitted claims to ensure the claims have been successfully received by the payors, • Contact healthcare providers to obtain necessary documentation or clarification regarding claims, • Update patient accounts and follow up with patients regarding outstanding balances or insurance coverage, • Stay current with healthcare regulations and guidelines related to medical claims, • Provide excellent customer service to patients, healthcare providers, and insurance companies, • High school diploma, • Minimum of 2 years of experience in ambulance claims billing, medical claims processing or related field, • Knowledge of medical terminology, CPT/HCPCS codes, and ICD-10 coding, • Understanding of insurance coverages, fee schedules, and regulations, • Proficiency in Microsoft Office and experience using healthcare billing software, • Strong attention to detail and ability to multitask in a fast-paced environment, • Excellent written and verbal communication skills, • Ability to work independently and as part of a team, • Customer service mindset and ability to handle sensitive or confidential information, • Adaptability and a willingness to take on additional tasks and responsibilities as needed., • Knowledge of international payment and invoicing processes is a plus. About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state’s first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.