Customer experience specialist jobs in Rochester, New York - Page 2Create job alerts

Dick's Sporting Goods - JobID: 202515643 [Retail Associate / Team Member] As a Customer Service Specialist at Dick's Sporting Goods, you'll: Create a world-class customer experience by providing passionate customer service and selling; Provide cash register coverage and support cashiers through comp

Customer Service / Remote] - Anywhere in U.Health, dental & vision / 401k matching / PTO - As a Member Service Specialist at Workit Health, you will: Go above and beyond to provide world-class member experience to individuals interested in signing up for the program, and throughout the members journ

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Risk Adjustment Coder to join #TeamMVP. This is the opportunity for you if you have a passion for accuracy, quality, and compliance coding. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. Qualifications you'll bring: • High School Diploma or GED Coding education including understanding of proper guidelines and usage of ICD-10-CM, CPT and HCPCS RHIT - Registered Health Information Technologist or CPC-P - Certified Professional Coder (Physician) or CCS-P - Certified Coding Specialist (Physician), and CRC-Certified Risk Adjustment Coding Credential required., • Minimum of 1 year physician billing or coding experience, • Detail oriented with high degree of accuracy. Meeting monthly accuracy > 98% for all work completed., • Ability to exercise discretion in handling confidential member information., • Ability to verify and ensure the accuracy, completeness, specificity and appropriate coding based on CMS HCC categories and guidelines., • Proficiently analyzing and translating medical and clinical diagnosis, procedures, and illnesses into Risk Adjustable codes., • Strong commitment to customer service and understanding and responding to customer needs within specific timeframes., • Proficiency with Microsoft Word, Excel and PowerPoint or comparable software required., • Proficiency with FACETS required within six months from date of hire., • Curiosity to foster innovation and pave the way for growth with strong analytical skills, • Humility to play as a team and problem solve, • Commitment to being the difference for our customers in every interaction Your key responsibilities: • Identify, collects, assesses, monitors, and documents claim and encounter coding information as it pertains to CMS Hierarchical Condition Categories (HCC)., • Actively participates in and supports the Risk Adjustment team-based environment to educate providers on coding compliance and consistency., • Works with the Coding Leader of Risk Adjustment to ensure coding compliance and appropriate reimbursement from CMS., • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Location: Remote within New York State. Must be located within a 45-mile radius from Schenectady, NY; Rochester, NY #CS Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

Job Description Recent demographic, economic, and global trends have created enormous opportunities for Financial Services Representatives. Financial growth. Personal satisfaction. Opportunity to advance. Control, flexibility and work life blending. This career can offer many benefits, advantages and rewards that many jobs simply cannot provide. At MassMutual New York State, we are a team of dedicated, passionate professionals, committed to making a positive difference in the lives of others, while pursuing a profession that will provide financial growth, personal satisfaction, work life blending, a sense of ownership and pride that comes with the opportunity to build a business for yourself, but not by yourself. As we continue in our successful growth, already an established industry leader, we are looking for: · self-motivated, driven and ambitious entrepreneurial individuals who want to seize the opportunity to build a significant, sustainable financial services practice, and · be willing to put in the effort, commitment and work ethic to realize their goals · while achieving this through a greater good, who genuinely want the ability to bring peace of mind and financial security to others. Could this be you? Our local agency offers a unique business model with top leadership combining to have over 175 years of industry experience. · Turnkey marketing programs to help you launch and build your business · Extensive training and ongoing education through a varied curriculum, to include: 1 on 1 sessions, mentors, joint work, specialist advisors, classroom training, online training with MassMutual University, Hoopis Performance Network and ongoing education opportunities through the American College. · Support: locally for all areas of your practice, together with the backing and resources of a Fortune 500® company, and third largest broker dealer. · Benefits* include: subsidized health insurance, 401k with match, cash balance pension plan, new advisor start up incentive based subsidy, competitive compensation, bonuses, monthly allowances. · Access to a wide selection of insurance and investment products, not limited to proprietary products. Additionally, we offer non-MassMutual solutions through Ash Brokerage and Crump platforms. Your Responsibilities Will Include: · building a client base, executing marketing strategies · conducting financial reviews and assessments, designing and implementing financial plans · collaborating with your fellow advisors and support team · learning industry fundamentals and moving into advanced markets and financial concepts · serving clients with care, compassion, and integrity Preferred Skills And Experience People from all walks have life and all ages have become successful financial advisors. So, we are always interested in talking with the individual who can share in our vision and our passion. However, some skills/experience that could prove beneficial for this career: · Bachelor’s degree or equivalent work experience · Life and Health Insurance license and/or Series 7 & 66. We will sponsor and subsidize licensing costs · A demonstrated track record of success and a commitment to self-improvement · A sense of accountability, results driven and revenue focused · 3 years plus experience as a full-time sales person preferred but not required · Desire for performance based compensation essential. · Outgoing personality with the ability to develop relationships and strong communication skills · Self-disciplined with ability to work autonomously but still be a team player · A strong network and active in the community · Customer service mentality with a strong code of personal ethics · Stable financial background Competitive compensation with full benefits and new advisor incentive based subsidies, plus bonuses. Additionally, you have the ability to earn recognition trips to great locations around the country and world! **FORTUNE and FORTUNE 500 are registered trademarks of Time Inc. and are used under license. FORTUNE and Time, Inc. are not affiliated with, and do not endorse products or services of MassMutual.

O'Reilly Automotive - 711 E Ridge Rd [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store

As a Online Customer Experience Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

O'Reilly Automotive - 2599 East Henrietta Road [Sales Associate / Team Member] As a Parts Specialist at O'Reilly Automotive, you'll: Deliver excellent customer service and ensure a positive customer experience; Support management in the accomplishment of assigned tasks; Maintain inventory control an

Spectrum - JobID: 86618272944 [Sales Associate / Team Member] As a Retail Sales Specialist at Spectrum, you'll: Meet or exceed monthly sales goals, including wireless sales (where applicable); Ensure a great customer experience; Educate and engage customers through product demonstrations; Maintain s

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. Job Description As a Security Professional - Government Patrol Specialist in Rochester, NY, you will serve and safeguard clients in a range of industries such as Government, and more. As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol designated government locations, helping to deter security-related incidents and supporting a secure environment for all. Your presence and professionalism will provide reassurance to the public while you conduct routine patrols and maintain high visibility. You will also deliver exceptional customer service and clear communication, reflecting our values of teamwork, integrity, and putting people first. This is an exciting opportunity to make a meaningful impact while working with a company known for its reliability, agility, and innovative approach to security-related services. Position Type: Full Time Pay Rate: $23.00 / Hour Job Schedule: DayTimeMon06:00 AM - 02:00 PMFri06:00 AM - 02:00 PMSat06:00 AM - 02:00 PMSun06:00 AM - 02:00 PM What You'll Do: • Use our proprietary scheduling platform to claim open shifts at client sites, • Support operations across a range of environments including commercial real estate, healthcare, and education, • Receive site-specific training and guidance from experienced teams, • Deliver consistent, professional security presence and customer service, • Provide customer service to clients by carrying out security-related procedures, following site-specific policies, and participating in emergency response activities when appropriate., • Respond to incidents and critical situations in a calm, problem-solving manner to support the location's operations., • Conduct regular and random patrols throughout the facility and its perimeter to help to deter unwanted activity and identify potential issues., • Observe and report any suspicious behaviors or incidents to the appropriate authorities and/or Allied Universal management., • Maintain a visible presence throughout the location to help to deter unauthorized activity and provide assistance to employees, visitors, and/or members of the public as needed., • Availability across various days and shifts, • Reliability and ability to adapt to different post assignments, • A desire to gain broad experience and grow within the company, • A minimum of 2 years of security-related experience is required., • CPR and First Aid certification is preferred., • A valid Guard Card or security-related license is preferred., • Handcuffing certification is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle., • Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs., • Smart Tools: Access exclusive technology for real-time shift visibility and claiming., • Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees. If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1450023

Customer Experience Specialist. The Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim school. This position plays a critical role in providing an excellent customer experience.

Customer Experience Specialist. The Position: The Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim school. This position plays a critical role in providing an excellent customer experience.

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Data Entry Specialist to join #TeamMVP. If you have a passion for data entry and a high level of accuracy this is the opportunity for you. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. Qualifications you'll bring: • High School Diploma or GED required; Associate's degree in Business or related field preferred., • The availability to work full-time, virtual, in Schenectady or Rochester, NY, • 1-2 years of data entry or claims experience preferred. High accuracy and attention to detail., • Strong data entry skills (5,000-7,000 keystrokes per hour preferred)., • Proficiency in Microsoft Word and Excel., • Familiarity with medical terminology and claims processing., • Curiosity to foster innovation and pave the way for growth, • Humility to play as a team, • Commitment to being the difference for our customers in every interaction Your key responsibilities: • Perform continuous data entry of claim forms into internal systems from electronic images and paper documents., • Manage and update non-par provider demographic information, including provider-initiated changes., • Load new providers and maintain existing provider records in systems such as Facets and Macess., • Ensure compliance with regulatory claim payment timeframes., • Collaborate with internal departments to resolve data discrepancies and support provider data integrity., • Maintain confidentiality and adhere to HIPAA and other regulatory standards., • Meet or exceed departmental standards for productivity and quality., • Adapt to changing business needs, including occasional overtime., • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Virtual in Schenectady, NY or Rochester, NY Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Pharmacy Specialist to join #TeamMVP. This is the opportunity for you if you have a passion for accuracy, collaboration, and healthcare. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. Qualifications you'll bring: • AAS degree preferred, or equivalent combination of education and experience required., • Weekend work on a regular or rotating basis as assigned, • Holiday work on a rotating basis as assigned, • Daily hours range from 8:30 - 5:00 pm or 9:30 - 6:00 pm as assigned., • Strong written and verbal communication skills using different tools (email, fax, phone, etc.), • Strong data entry skills with superior attention to detail, • Moderate to strong computer literacy with proficiency in MS Word, Excel, and Outlook, • Ability to work independently in a team environment with desire to help others, • Strong desire to learn, improve and adhere to complex processes as defined, • Excellent customer service skills and ability to deal with stressful calls in a professional manner, • Curiosity to foster innovation and pave the way for growth, • Humility to play as a team, • Commitment to being the difference for our customers in every interaction Your key responsibilities: • This position will help licensed pharmacists take care of many of the daily operations of the pharmacy department, • Having knowledge of pharmacy benefits for MVP's multiple lines of business, formularies, and policies, • Managing incoming faxes requesting drug coverage, • Determining eligibility and evaluating pre-authorization requirements using multiple systems, • Obtaining additional information and initiating cases for review when appropriate for multiple lines of business, • Preparing cases for review by Pharmacists, • Requesting additional clinical information for case completion from provider via verbal and fax requests, • Completing case files by creating member/provider written notifications and making outgoing calls to provide members/providers with determinations, • Ensures that regulatory timeframes are met using learned knowledge and daily tracking, • Loading different types of authorizations and testing for accuracy, • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Location: Virtual within New York State Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

ARMStaffing is seeking a travel Cath Lab Technologist for a travel job in Rochester, New York. • Specialty: Cath Lab Technologist, • Discipline: Allied Health Professional, • Start Date: 11/03/2025, • Duration: 13 weeks, • 40 hours per week, • Shift: 10 hours, days Primarily Days with some late night (evenings) and on call/call per unit needs. This is a 13-week contract position. The Cardiovascular Technologist (CVT) will assist with invasive cardiac procedures in the Cardiac Cath/EP Lab. Responsibilities include preparing the procedure room and sterile field for surgical procedures, as well as anticipating equipment needs, operating equipment, and maintaining sterile instruments. The CVT will function in multiple roles on the procedure team including scrub, circulator, and documenter/monitor. Good organizational skills are essential for success in this role. • Prepare the procedure room and sterile field for surgical procedures., • Set up and anticipate equipment required during procedures., • Operate equipment and maintain sterile instruments., • Function as scrub, circulator, and documenter/monitor in procedure team., • 2 years of Cath Lab Tech experience., • Registered Cardiovascular Invasive Specialist (RCIS) through CCI or ARRT (preferably ARRT)., • Basic Life Support (BLS) certification., • Advanced Cardiovascular Life Support (ACLS) certification., • COVID vaccine card showing fully completed COVID series., • Health Benefits: Day-1 access to Medical, Vision, Dental, Life, and more, • Onboarding Made Easy: We handle physicals, titers, and more so you can focus on care, • Clinical Support: In-house clinical team available to assist and advocate, • 401k Retirement Plan: Eligible after waiting period; 4% match with 5% contribution, • Recruiter Matching: Get paired with a recruiter based on your location and specialty, • SIA’s Top-50 Fastest Growing Healthcare Staffing Firms – 2019, • SIA’s Largest Healthcare Staffing Agencies in the U.S. – 2023, • Top Workplace in the Lehigh Valley – 2022, 2023, • Perfect scores for 'Name, Not a Number' and 'Recruiters' Personalities' on Highway Hypodermics ARMStaffing Job ID #34369052. Pay package is based on 10 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Cath Lab Tech:Cath Lab Tech,07:00:00-17:00:00 Allied Resources Medical Staffing (ARMStaffing) places the most qualified medical professionals in the industry, including: local and travel contract, temp-to-perm, per diem, and direct-hire personnel. As a leader in medical staffing, we cover every segment of the healthcare market and take pride in our ability to exceed our clients' expectations. We accomplish this through our total dedication to our clients and field associates, our over 15 years of experience, a strong and diverse poor of medical professionals, and the high level of loyalty of our internal staff. We also make it a point to develop and maintain close relationships with staffing and office managers to ensure clear communication and proper placements based on the client's criteria. This allows us to tailor our services to best suit the staffing needs of our clients, while placing our employees in positions that match their abilities and preferences. Our goal is to offer unparalleled service to our valued healthcare clients, regardless of facility size or location, and to maintain a top-notch workforce of qualified, dedicated and medical professionals. The Experts in Healthcare Recruiting • Local and travel contracts, • Temp-to-perm employment, • Direct-hire personnel, • Per Diem, • Staffing for every segment of the healthcare industry including, RNs, LPNs, and CNAs, and Allied Health Professionals, • Long-term contracts, block scheduling and per diem staffing options, • 24-Hour customer service and on-call support 365 days a year, • Full-time, registered nurse on staff to provide screening, background, and reference checks, • Long-term and temporary career options with outstanding employee benefits, • Medical Benefits, • Company-matched 401K

Job Description Lifetime Assistance – Onboarding Specialist Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Onboarding Specialist Location: 425 Paul Road, Rochester, NY 14624 Department: Human Resources Employment Type: Full Time - 40 Hours Weekly Starting Wage: $23 - $25 per hour Why You Should Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Access tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 Scholarship per semester — plus micro-credential stipends up to a $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Flexible scheduling and generous paid time off ensure sustainable balance. Onboarding Process Coordination: • Maintain accurate status updates in the Applicant Tracking System (ATS) throughout the onboarding process., • Establish onboarding accounts and send instructional welcome emails within 24 hours of new hire assignment., • Ensure all hiring paperwork is submitted by new hires., • Contact new hires within 24 hours of assignment to initiate the onboarding process and establish a supportive relationship as their main point of contact throughout the onboarding process., • Initiate and complete the required background checks (for example: MHL, Fingerprinting, SCR and MetroData when applicable) within 24 hours of assignment., • Conduct additional screenings as needed and escalate concerns to the Director of Talent Acquisition., • Monitor and update the CBC database within 14 days of hire date, post-confirmation of new hire orientation attendance., • Ensure all hiring documentation is submitted to the Director of Talent Acquisition by the Wednesday prior to New Employee Orientation., • Verify I-9 identification and complete timeclock setup at New Employee Orientation (arrive 15 minutes early)., • Serve as the primary point of contact for new hires throughout the onboarding process., • Collaborate closely with recruiters and the Director of Talent Acquisition to identify and resolve any onboarding delays or compliance issues., • Meet onboarding targets and key performance indicators on a weekly, monthly, and quarterly basis., • Experience with HR systems, ATS platforms, and digital documentation preferred., • Prior experience in onboarding, HR, or administrative coordination preferred., • Must have reliable transportation., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Excellent communication and customer service skills., • Detail-oriented with strong organizational and time management abilities., • Ability to work independently and as part of a collaborative HR team., • Strong computer proficiency, including Microsoft Office and video conferencing platforms., • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. If you’re passionate, caring, and ready to transform lives, including your own, apply today! Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer, we celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job DescriptionDescription: We’re looking for an detail-oriented, hardworking, customer service minded Administrative Specialist that can assist our onsite teams to success. This full-time position assists in supporting our District and Community Managers in all aspects of property management. Candidates must have proven experience in administrative related roles. Experience with property management, specifically affordable housing, is a plus as our Administrative Specialists are responsible for maintaining the rental office including collecting site income, maintaining site bookkeeping and keeping accurate files and records in accordance with company policies and procedures. Here is a summary of the benefits we offer: • Medical, Dental and Vision benefits, • Life Insurance, • Short-Term Disability, • Long-Term Disability, • 401k Retirement Plan with Company Match, • Paid Time Off Contact us now to learn more about this great opportunity! Landsman Development Corp. (LDC) was established in 1971 by its founder and initial shareholder, Elliott Landsman. Since its inception, the company has developed and invested in a wide variety of projects including industrial, commercial, office, retail, and multi-family residential, both subsidized and conventional. Most of the properties developed are owned by partnerships in which LDC has retained an interest as managing general partner or managing member. Mayzon Management Corporation was incorporated in 1972 to manage real estate developed by its parent company, Landsman Development Corp. The company name has evolved over the years, and the name has been changed to Landsman Real Estate Services, Inc. Landsman has grown to manage more than 2,400 rental units and over three million square feet of industrial, commercial and office space and has also become the property management company of choice for several third-party owners. Requirements: Minimum Educational Requirements: • High School Diploma or equivalent., • Must be Certified Occupancy Specialist (affordable sites)., • Knowledge of LIHTC (affordable sites), • NYS Notary License must be obtained within six months of hire., • Must have complete knowledge of all phases of leasing and resident retention., • Must have excellent interpersonal, customer service, organization, time management, conflict resolution, and verbal and written communication skills., • Must be computer proficient in Microsoft Office and ability to navigate the Internet., • Must be able to manage a flexible schedule including overtime., • Must be able to walk, lift and move light loads (20 lb. max), bend, stoop, and climb stairs on a regular basis.

Job DescriptionDescription: We’re looking for an energetic, hardworking, customer service minded Administrative Specialist that can assist our onsite teams to success. This full-time position assists in supporting our District and Community Managers in all aspects of property management. Candidates must be bilingual, with with proficiency in both English and Spanish. Candidates must have proven experience in administrative related roles. Experience with property management is a plus as our Administrative Specialists are responsible for maintaining the rental office including collecting site income, maintaining site bookkeeping and keeping accurate files and records in accordance with company policies and procedures. Here is a summary of the benefits we offer: • Medical, Dental and Vision benefits, • Life Insurance, • Short-Term Disability, • Long-Term Disability, • 401k Retirement Plan with Company Match, • Paid Time Off Contact us now to learn more about this great opportunity! Landsman Development Corp. (LDC) was established in 1971 by its founder and initial shareholder, Elliott Landsman. Since its inception, the company has developed and invested in a wide variety of projects including industrial, commercial, office, retail, and multi-family residential, both subsidized and conventional. Most of the properties developed are owned by partnerships in which LDC has retained an interest as managing general partner or managing member. Mayzon Management Corporation was incorporated in 1972 to manage real estate developed by its parent company, Landsman Development Corp. The company name has evolved over the years, and the name has been changed to Landsman Real Estate Services, Inc. Landsman has grown to manage more than 2,400 rental units and over three million square feet of industrial, commercial and office space and has also become the property management company of choice for several third-party owners. Requirements: Minimum Educational Requirements: • High School Diploma or equivalent., • Must be Certified Occupancy Specialist (affordable sites)., • Knowledge of LIHTC (affordable sites), • NYS Notary License must be obtained within six months of hire., • Must be able to communicate in Spanish (verbal and written) with residents., • Must have complete knowledge of all phases of leasing and resident retention., • Must have excellent interpersonal, customer service, organization, time management, conflict resolution, and verbal and written communication skills., • Must be computer proficient in Microsoft Office and ability to navigate the Internet., • Must be able to manage a flexible schedule including overtime., • Must be able to walk, lift and move light loads (20 lb. max), bend, stoop, and climb stairs on a regular basis.

Job Description Administrative Support Specialist Job Type: Full-Time Schedule: Monday–Friday, daytime hours (with occasional evening/weekend support as needed) Education: High School Diploma or GED required Experience: Prior office or administrative support experience preferred About the Role Are you highly organized, dependable, and motivated to keep things running smoothly? We’re looking for an Administrative Support Specialist to join our team and play a key role in ensuring our daily operations flow seamlessly. This is a great opportunity for someone who enjoys variety in their work, thrives in a collaborative environment, and takes pride in being the go-to person who keeps everything on track. ✨ If you’re ready to bring your organizational skills and positive energy to a team that values your contributions, we’d love to hear from you! What You’ll Do * Be the first point of contact—answer phones, greet visitors, and provide excellent customer service * Support staff and departments with a wide range of administrative and clerical tasks * Organize and maintain both digital and physical filing systems * Prepare, edit, and format documents, reports, and correspondence * Manage calendars, schedule meetings, and coordinate logistics * Assist with data entry, record keeping, and routine reporting * Monitor office supplies and help with ordering and inventory * Jump in to support other administrative needs as they arise What We’re Looking For * High school diploma or GED * Previous experience in an administrative, receptionist, or office assistant role * Comfortable using Microsoft Office (Word, Excel, Outlook) and standard office equipment * Strong organizational skills and attention to detail * Clear and professional communication (written and verbal) * Ability to handle sensitive information with discretion * Dependable, punctual, and team-oriented Preferred: * 1–2 years of administrative or clerical experience * Familiarity with database systems or scheduling software * Bilingual skills (English/Spanish or other languages) Why You’ll Love Working Here * Competitive hourly pay * Opportunities for professional development and career growth * Supportive, team-oriented environment where your contributions matter

Job Description The Strong is seeking a dynamic and service-oriented People Operations Specialist to help lead our HR efforts in building an engaged, inclusive, and high-performing workplace. This hybrid role will serve as a strategic partner in the People and Culture team, overseeing key HR functions including HRIS and data management, benefits and total rewards administration, employee relations, compliance, and training. You’ll play a leadership role by mentoring the HR Generalist and partnering closely with the VP of People and Culture to support organizational development initiatives. This is an exciting opportunity to directly shape the employee experience at a mission-driven, world-renowned museum. Key Responsibilities * Lead and manage key HR projects to ensure timely, successful outcomes. * Mentors the HR Generalist; provide coaching and support. * Guide employee relations, conflict resolution, and workplace investigations. * Oversee benefits, compensation, leave management, and ADA accommodations. * Manage the museum’s 403(b) retirement plan, including eligibility and contribution tracking. * Administer and optimize the HRIS system; maintain data accuracy and generate reports. * Use data analytics to identify workforce trends and inform decision-making. * Design and deliver training sessions on customer service, conflict resolution, and leadership. * Coordinate the annual performance review and benefits open enrollment processes. * Assist with the creation and implementation of HR policies and procedures. * Monitor compliance with labor laws and ensure accurate recordkeeping. * Collaborate with internal teams to support museum-wide wellness and IDEA (Inclusion, Diversity, Equity, and Accessibility) initiatives. Required Qualifications: * Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience). * 5+ years of progressive experience in HR with a focus on people operations, benefits, HRIS, and employee relations. * Knowledge of employment laws (FMLA, ADA, FLSA, EEO) and HR compliance. * Demonstrated ability to use HR data analytics to identify trends and support strategic decision-making, and proficient in Microsoft Excel and Office. * Strong experience with HRIS systems, data audits, and reporting. * Project management experience and ability to lead initiatives from concept to execution. * Strong interpersonal, coaching, and written/verbal communication skills. * High attention to detail, discretion, and organizational skills. * Commitment to IDEA principles and fostering a culture of belonging. These qualifications are considered a plus: • Professional certifications such as SHRM-CP, PHR, or equivalent.

Job Description St. John’s is leading and inspiring a shift in society’s views of elderhood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John’s embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and the elders and residents that call St. John’s home. If this description speaks to you, continue reading about the opportunity of Renovation Specialist. This is a full time, 40-hour position located at St. John's Meadows. Position Summary: Perform renovations internally and externally throughout the campus to include refurbishing units, providing mechanical, electrical and plumbing tasks. Responsibilities include: • Construction plan design and material pricing of active and proposed renovation projects., • Design and fabricate custom cabinetry, furniture and accent pieces., • Working, • Perform (in accordance with all applicable codes, manufacturer specifications and policies of the Home) renovation, remodeling refinishing, reconstruction, construction, maintenance and repairs to any area within or utilized by the facility., • Service and installation of vinyl and ceramic tile, drywall, steel and wood substructure, ceilings flooring, doors, windows, hardware, trim, window treatments, vinyl wall protection, paint, cabinetry and electrical components., • Custom cabinet and countertop installation, • Work with renovation vendors to order custom cabinets, countertops, etc., • Working lead on renovation projects, providing in-house staff task guidance and on-site contractor coordination., • Ordering of parts and materials., • High School Diploma or equivalent certificate of completion, • Five+ years’ experience in construction/building trades, facility maintenance, painting, refinishing and remodeling, • Experience with remodeling and maintenance tools, • Valid NYS driver’s license, • Knowledge of principles and processes for providing customer and personal services, • Walking, running, lifting (as much as 50 lbs.), pushing (as much as 250 lbs.), climbing stairs. Exposure to Conditions: • May be exposed to infectious diseases. Exposed to physical aggression Check out what we have to offer YOU at : • Health, dental, vision insurance (30 hours+), • Employer sponsored life insurance & telemedicine (30 hours+), • Weekly paychecks, • Competitive pay, • Free parking, • 24/7 fitness center, • Generous paid time off and holidays, • On-site child care, • Employee Assistance Plan, • Cell phone discounts

Job Description Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven't changed, and neither have we. We're still a family-owned business! We are seeking a seasoned professional that can lead all the activities related to the Telematics and CRM department. The Fleet Telematics Specialist is an integral member of the team, tasked with managing and providing operational support for Monroe Tractor's internal fleet. Monroe Tractor offers remote and in-shop, data analytics and diagnostic tool management to the Heavy Construction and Agriculture industry. Our technicians need to have a reliable network where they can interface with machines over the air (OTA) and this position will be crucial to the success of Monroe Tractor establishing a proactive service department that strives for 100% uptime for our internal fleet. We are looking for someone that is ready to put their skills and expertise alongside the brightest minds to impact the industries that we keep working! This position reports to the Product Specialist Director and is a fully in-office position at our Corporate Office in Henrietta, NY. Pay range: $60,000 to $70,000 Benefits • Medical, dental & vision Insurance, • 401K plan + match, • Competitive paid time off policy, • Short/Long term disability, • Family owned and operated, • Annual reviews, • Bachelor's degree in related field such as Computer Science or Business or 5 years equivalent experience., • An understanding of Construction and Agriculture technology or medium/heavy duty mechanics is a plus., • Preferred 3 or more years managing product support projects and/or teams., • Preferred 3 or more years in sales or operations (customer support)., • Experience managing multiple projects concurrently and effectively., • Determination to deliver a superior customer experience., • Excellent oral communication and organizational skills., • Strong knowledge of Microsoft Office., • Ability to communicate with diverse audiences., • Analyze and consolidate data to evaluate efficiencies and identify areas for improvement, • Operate independently to set prioritization of actions and develop best practices while collaborating with other subject matter experts., • Act as main contact for conflict resolution within the department, • Systems support:, • Understand background of implementation and familiarize current tools in CRM and integration from CDK, • Oversee and manages updates, new users, user support and permissions for CRM, Badger, EDA, and Dealer portal., • Act as subject matter expert within the department to develop and implement policies/procedures to support the business units' financial and customer service metrics., • Understand Monroe Tractor's remote product offerings and drive the usage of those products within our organization., • Manage the live database within the required OEM Fleet monitoring systems for accuracy and proper location so the reporting structure to our service departments is accurate and reliable., • Manage and monitor the entire fleet of units in inventory for Technical Faults, Service intervals, and Down Machines., • Lead and manage all aspects of the OEM Service Agreements including but not limited to Preventative Maintenance Plans (PMP), Product Improvement Programs (PIP), Extended Warranties., • Act as lead contact with Point of Contacts (POC) at internal dealer locations including virtual conference meetings and on-site visits., • Lead all phases of system deployment. This includes initiation, planning, execution, control, and closure., • Assist any ongoing support of our associates and their remote access by acting as a contact person to help them manage their portal accesses., • Work closely with internal departments and communicate at all levels., • Some travel required., • Management of our service departments tooling regarding remote capable interfacing., • Management of OEM software to include current versions and renewals., • Assist our internal teams with OEM licensing requirements., • Provide leadership regarding direction of projects and provide guidance to appropriate parties., • Manage metrics to meet or exceed responsibilities and provide monthly reporting to management., • Ensure support issues are addressed and escalated promptly, as necessary.

Job Description The Technology Support Specialist plays a vital frontline role in The Strong’s technology team, delivering responsive and dependable support for both information technology (IT) and audiovisual (AV) systems throughout the museum. Serving as the primary contact for the IT help desk, this position installs, configures, maintains, and troubleshoots a range of hardware and software used by museum staff, exhibits, events, and facility rentals. Combining strong technical skills with a commitment to outstanding customer service, the Technology Support Specialist operates both independently and collaboratively to resolve issues efficiently—whether in person, over the phone, or via remote support. This role supports daily IT operations and assists with AV setup for internal meetings, rentals, public programs, and high-profile events. The Support Specialist follows defined escalation protocols, documents support activities, and contributes to the continuous improvement of the museum’s technology environment. Candidates for this position must have a broad technical foundation, a proactive attitude, and the ability to manage shifting priorities in a dynamic, fast‑paced setting. As with all museum staff, the Technology Support Specialist is expected to act professionally, maintain a positive and ethical approach to their work, and contribute meaningfully to the museum’s mission and guest experience. Essential Duties: The duties below are representative of key responsibilities for this role. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. IT Support and Service Delivery The Support Specialist responds to service requests via the ticketing system, phone, and in-person contact, acting as the primary help desk resource. Responsibilities include installing, configuring, maintaining, and troubleshooting hardware (workstations, printers, mobile devices), software, peripherals, and operating systems. Support Specialists prepare and deploy equipment for new hires or role changes, deliver one-on-one user training, maintain detailed records of service activities, and escalate unresolved issues to senior staff while keeping users informed. Asset inventory tracking, basic network support, cable installation, and labeling are also required. Audio‑Visual (AV) Services The Support Specialist delivers exceptional AV service and support across all museum venues. This includes ensuring reliable AV functionality, facilitating AV setup and teardown for internal meetings, public programs, and rental events, and becoming proficient with lighting and sound systems in spaces such as the Theater and Atrium. Responsibilities include managing the PA announcement system, supporting event scheduling, collaborating with external vendors for large-scale technical setups, and supporting equipment repairs or replacements. Systems & Infrastructure Support Support Specialists document system configurations, procedures, and maintenance schedules to promote knowledge sharing and continuity. They support the deployment and maintenance of equipment and assist with infrastructure projects—such as exhibit‑related tech integrations—in coordination with the technology team. Team Collaboration and Professional Development Support Specialists participate in IT and general staff meetings, providing updates, contributing to planning, and enabling cross‑departmental coordination. They stay current with museum‑specific and general IT/AV technologies, maintain expertise in core systems, and support broader technology initiatives through teamwork. On-Call Rotation The Technology Support Specialist participates in the technology team’s after-hours on-call rotation and contributes to organizational planning as needed. Additional Responsibilities Support Specialists collaborate with team members and staff from other departments to enhance process and service quality. They aid the Technology & AV Services Supervisor in developing training materials, participate in project and process teams, and work evenings, weekends, or overtime as required to support operations, events, and after‑hours maintenance. Knowledge, Skills & Abilities: The candidate may have any combination of education and experience but should possess the required skills and knowledge for successful performance. Our general minimum requirements are: • High school diploma or equivalent., • At least 1 year of technical support experience, preferably in a business or institutional setting., • Understanding of basic networking concepts, protocols, and best practices., • Proactive problem-solving, strong follow-up, and organizational skills., • Proficiency in common Windows and MacOS applications such as Microsoft Office, Adobe Products, and other related software., • Lift certification or ability to obtain it., • Strong interpersonal skills, including tact, listening, diplomacy, and teamwork., • Ability to deliver technical training patiently and effectively., • Effective time-management and multitasking in deadline-driven environments., • Professional communication skills, both oral and written, in English., • Commitment to providing excellent service in alignment with the museum’s mission. Preferred Qualifications • Associate degree in computer science or related field., • Any applicable industry certifications (e.g., CompTIA A+)., • Prior experience working in museums, cultural, or nonprofit technology environments.

Job DescriptionCall Center Specialist I Canandaigua National Bank Location: Pittsford NY Hours: Full Time What does a Call Center Specialist do at Canandaigua National Bank? Our team-oriented culture is second to none. What truly sets us apart is the quality and commitment of our employees. The Call Center Specialist at Canandaigua National Bank is responsible for providing superior banking assistance to current and prospective customers via the telephone and on Chat. The Call Center Specialist assists with recognizing and uncovering caller needs and providing a superior customer experience with any banking needs. Call Center Specialists have tools at their disposal to provide all of our customers with convenient, enjoyable and efficient service for all of their banking and financial needs. This role has the possibility of working hybrid. What competencies are needed to be successful in this role? • A high school diploma or equivalent with an emphasis in business curriculum; bank customer service representative training., • A minimum of one (1) year of experience in a customer service focused role required., • A minimum of one (1) year of banking experience is required., • Excellent communication and interpersonal skills., • Must be able to work within a fast-paced team environment and prioritize tasks in the face of conflicting priorities., • Ability to work in a confidential and time sensitive environment is essential., • Contribute to the team success by answering incoming calls placed by CNB customers., • Successfully complete training associated with product lines, internal operations and customer service functions., • Become proficient in associated systems such as core banking, debit card administration, loan payment administration and bill pay services., • Participate in the referral program and meet quarterly goals while making qualified referrals based on customer need., • Accurately log and manage customer activity and communication in the appropriate systems., • Gain knowledge of the laws, regulations, and practices that impact the banking industry such as the Bank Secrecy Act, anti-fraud and anti-money laundering polices. Compensation range: $20-$21 The actual salary offered within the range is dependent on a variety of factors including, but not limited to, relevant experience, qualifications, skills, level offered, and performance expectations. What makes working at Canandaigua National Bank different? Our Core Values guide how we serve, lead, and grow alongside our community. By working wholeheartedly, feeling empowered, acting with courage, being authentic, and serving with a noble spirit, WE CAN fortify healthy lives by doing what's right for our customers and the community. Our culture nurtures passionate employees and offers great rewards including: • Medical, dental, vision, FSA, HSA options for both part-time and full-time employees. Medical coverage is also offered for domestic partners., • Paid holidays, vacation, and sick time., • Retirement benefits that include a 401(k), Profit Sharing, and Employee Stock Ownership Plan (ESOP)., • Training & development opportunities., • Tuition assistance., • Community focused volunteer opportunities., • Award winning wellness program that promotes a solid work/life balance., • Banking perks and discount programs. Our goal is to ensure that our bank, employees, and our community thrive and grow, now and for the next 135 years. We're in it for the long haul. What truly sets us apart from other financial institutions is the quality and commitment of our employees. We've assembled a diverse team of people who share a primary focus: to provide exceptional service for our customers. As an organization, we are committed to hiring, training, developing, promoting, and celebrating employees from historically disadvantaged groups. At Canandaigua National Bank, we welcome the unique contributions that you can bring in terms of ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, religion, disability, sexual orientation, education, and culture. Canandaigua National Bank remains an independent community bank. If you want to be a part of something special, join us today! Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job Description About Us SWBR is a nationally recognized design firm with expertise in architecture, interior design, structural engineering, landscape architecture, graphic design, and civil engineering. Since our founding in 1969, the focus of our expertise and most of our current work supports education, housing, and workplace design. We are proud of the diverse range of backgrounds, personalities, and passions that make up our team. But for all our differences, we’re united by a core mission: to positively impact lives through meaningful design. With 120+ professionals, we are headquartered in Rochester, New York with offices in Troy, Syracuse, and Buffalo, New York. We are currently looking to add a full-time Project Finance Specialist to our Rochester, NY office. This position provides project based financial support to our studio teams as well as assists the Controller with accounting tasks for the month-end and year-end general ledger closings. Duties: • Studio focused: Handles SWBR billings and contract management, data entry into billing system, collections, reviewing consultant contracts as well as processing invoices in a timely manner., • Assists with the creation and development of project resource plans., • Data entry of monthly project expenses including sales tax, print slips, postage, etc., • Supports Project Managers and Principals including monthly resource plan update meetings., • Performs new consultant set up and maintenance, including W-9 forms and insurance certificates., • Coordinates and processes rental car requests, • Assists Controller with the update and completion of various financial reports., • Possess at minimum an Associates’ degree (or equivalent professional work experience) in accounting or finance., • Have 2+ years of job cost accounting experience, preferably in the A/E industry., • Demonstrate excellent verbal and written communications skills, be a proactive learner, maintain attention to detail, be customer focused, and demonstrate excellent time management skills., • Be a proficient user of Microsoft Office-especially Excel and Word, • Experience with and/or aptitude to learn database software (Deltek preferred). The above salary ranges represent a good faith range for incumbents of these positions. Actual offers will be based on experience, education level, and demonstrated skills and will be at the discretion of the employer. We actively support professional development, including steps towards licensure and/or related accreditations, as a benefit of employment. SWBR offers an outstanding compensation and benefits package and provides a creative environment. Applicants interested in joining a progressive, energetic and family-friendly firm that rewards hard-working team players and offers unlimited growth potential in a multi-studio design setting should view our website at to apply. SWBR is an Affirmative Action/Equal Opportunity Employer. Veterans and Individuals with disabilities are encouraged to apply.

Job DescriptionSalary: $24 - $32/hour About Brothers International Food Holdings, LLC: Brothers International brings the world's best fruit to its customers. Our Ingredients divisions supply every major food and beverage manufacturer in North America with the fruits from the best growing regions of the world. Our CPG division sells market-leading branded and private label freeze-dried fruits to retailers nationwide. We are seeking a full-time Sales Operations Specialist to join our talented team in our Rochester, NY headquarters! Position Summary: The CPG Sales Operations Specialist ensures seamless execution of customer orders and operational processes across all retail, distribution, and e-commerce channels. This role manages the order-to-cash lifecycle, optimizes business systems, and drives cross-functional coordination between Sales, Supply Chain, Logistics, and Quality teams. The CPG Sales Operations Specialist is critical in maintaining operational excellence, supporting sales growth, and delivering a best-in-class experience for our customers and retail partners. Essential Functions: Order Management and Processing: • Oversee order fulfillment processes from receipt through delivery., • Coordinate with retailers and distributors to manage orders and shipments. Customer Management: • Maintain customer portals, ensuring all have accurate and up-to-date information, • Monitor inventory levels and collaborate with customers on instock and out-of-stock management Systems and Data Management: • Support the sales and operations teams by accurately and timely entering data into ERP via integrations such as API or EDI., • Monitor and resolve EDI and API transmission errors, ensuring accurate and timely order data flow between business systems and customer platforms., • Oversee new customer onboarding processes, ensuring accurate setup in NetSuite or via EDI, and verify that all order, pricing, and account details are complete and functional., • Ensure business systems related to the order-to-cash lifecycle are properly maintained, • Maintain SOPs for sales operations processes. Cross Functional: • Liaison between Sales, Logistics, Supply Chain, and Quality to ensure seamless execution of customer orders., • Address and resolve day-to-day operational challenges related to customer needs, order discrepancies, product quality, or delivery issues, • Coordinate deduction management efforts across departments, collaborating with Sales, Finance, Logistics, and Supply Chain to research, resolve, and implement preventative measures for customer deductions., • Collaborate with ERP specialists to identify, implement, and support continuous improvement initiatives that enhance order management and data accuracy. Minimum Qualifications: • Bachelors degree in Business, or other related field,, • 3-5 experience years experience in the Sales Operations or CPG space, • Equivalent combination of education and experience will be considered. Knowledge, Skills, & Abilities: • Experience with ERP systems, EDI, and API integrations for sales order processing., • Deep understanding of CPG order-to-cash processes, including order entry, fulfillment, and delivery coordination., • Ability to interpret operational and sales data to identify trends, resolve issues, and improve efficiency., • Excellent problem-solving skills with the ability to address and resolve customer, product, and delivery-related challenges., • Excellent communication, negotiation, and interpersonal skills., • Ability to work part of a cross-functional team in a fast-paced environment., • Strong organizational skills and attention to detail., • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)., • Familiarity with natural and organic food products preferred. Brothers International is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Job Description SUMMARY: The IT Project Manager directs and coordinates strategic technology projects to ensure that goals and objectives of projects are accomplished within the committed time frame and budget. The IT PM will help to advance the state of project management within IT including solution use, standard artifacts, and a consistent delivery methodology. This is a contract to hire role. Pay rate of this IT Project Manager job in Rochester, NY is $45.00/hour - $55/hour. The rate may be negotiable based on experience, education, geographic location, and other factors. ESSENTIAL DUTIES AND RESPONSIBILITIES include the followingcolor:rgb(34,34,34);">. Other duties may be assigned. * Develop and execute strategic plans for IT-driven business transformation initiatives in alignment with organizational goals and objectives. * Lead the planning, execution, and delivery of large-scale IT transformation programs, ensuring they are completed on time, within budget, and according to quality standards. * An ability to build strong customer relationships with a focus customer-centric solution delivery. * Hands-on, practical experience with a variety of project management methodologies – Agile experience strongly preferred. * Experience with project management support solutions - Microsoft Project or Workfront strongly preferred. * Collaborate with key stakeholders across the organization to gather requirements, define project scope, and ensure alignment with business priorities. * Identify and mitigate risks throughout the project lifecycle, proactively addressing issues to minimize impact on project timelines and deliverables. * Drive organizational change by promoting adoption of new technologies, processes, and ways of working, ensuring smooth transition and user acceptance. * Manage relationships with external vendors and partners, overseeing procurement processes and monitoring vendor performance to ensure delivery of high-quality products and services. * Allocate resources effectively, including internal staff and external consultants, to support project activities and achieve project objectives. * Establish key performance indicators (KPIs) and metrics to measure project success, tracking progress and providing regular updates to senior management and stakeholders. * Identify opportunities for process improvement and optimization, implementing best practices and lessons learned to drive efficiency and effectiveness. * An ability to effectively communicate a consistent, audience-appropriate, multi-mode message across all levels of the organization. * Compliance: Ensure compliance with relevant regulatory requirements * Providing direction, delegating, and removing obstacles to help the team deliver. * Proficient knowledge in modern office productivity, communication, and collaboration toolsets with a focus on Microsoft tools. * Occasional travel tofacilities across the US. NO THIRD PARTIES FOR THIS ROLE PLEASE Qualifications for this IT Project Manager include: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Exceptional verbal, written and interpersonal communication skills, including the ability to communicate effectively across all levels of the organization. · Hands-on experience with a variety of project delivery methodologies. · Experience with Agile, Scrum, or other project management methodologies. PMI PMP certification a strong plus. · Ability to interact with company personnel, build strong relationships at all levels and across all business units and organizations, and understand business imperatives. · Strong understanding of the business impact of IT tools, technologies, and policies. Benefits included: Access to Medical, Dental and vision coverage. Access to a 401-K plan and 10 days of PTO and 6 paid holidays. If you are interested in this IT Project Manager job, then please click APPLY NOW. For other opportunities available at Akkodis go to . If you have questions about the position, please contact Mike Keegan at 585-465-1236 or Pay Details: $45.00 to $52.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish. Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career. Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the Akkodis Community At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.